The Key to Effective Last Mile Delivery with Jim Waters
The Logistics of Logistics Podcast
Release Date: 09/11/2023
The Logistics of Logistics Podcast
and discuss global giants - ICAT moves the world's largest cargo. Chris is the Director of Operations at ICAT Logistics Detroit where they handle the shipments that other companies don't, can't, and won't. Summary: Global Giants: ICAT Moves the World's Largest Cargo In this podcast, Chris Cser, Director of Operations at ICAT Logistics, takes us on a journey through the complex world of global logistics. Founded in 1992 in Baltimore, ICAT Logistics has expanded across the United States and Europe, specializing in handling unusual, high-value, and oversized freight that often falls outside the...
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and discuss the people-first approach to the future of logistics. Michael is a Partner at Hyde Park Angels (HPA), a leading early-stage investor based in Chicago. About Michael Sachaj is a Partner at HPA and manages and supports HPA’s investment opportunities through their lifecycle. Michael has led investment in a number of HPA’s top performing investments including ShipBob, FourKites, Paccurate, and Digit. Prior to joining HPA in 2013, Michael attended Northwestern University and worked at strategy consulting firm Booz Allen Hamilton supporting various government clients in the...
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and discuss tech-driven drayage: a PortPro perspective. Corey is the Chief Growth Officer and his team lead enterprise initiatives at PortPro, an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. About Corey Abbott , Chief Growth Officer and his team lead enterprise initiatives at PortPro, focusing on developing comprehensive products designed to enhance the customer experience, guided by their needs and feedback. Corey spent over a decade at STG Logistics, the...
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and discuss how carrier sales teams are being run the wrong way. Brent is the Co-founder of NextBoard, a carrier sales platform purpose-built for freight brokerages. About Brent Evens is the Co-founder of NextBoard, a freight tech startup helping brokers streamline carrier sales and build stronger, more efficient networks. He brings a diverse background in logistics, SaaS, and product strategy—including time at Delta Air Lines, where he worked on digital product initiatives that improved customer experience and operational performance. Before launching NextBoard, Brent also held...
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and discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. Briana is the Vice President of Product Management for the 3PL market segment at SPS Commerce, the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. About Briana Birkholz is the Vice President of Product Management for the 3PL market segment at SPS Commerce. With a passion for overcoming supply chain and logistics challenges, Briana is committed to addressing the distinct needs of customers through comprehensive,...
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and discuss the strategic COO: navigating disruption and driving change. Suketu is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. About Suketu Ghandi is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. Based in Chicago, his expertise covers a wide range of operations topics, with an emphasis on end-to-end supply chains and their redesign for four critical purposes, growth, cost, resilience, and sustainability. Noting that the key to maximizing their...
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and discuss unpacking cargo theft: trends and solutions. Danielle serves as Account Executive at Descartes MyCarrierPortal, the leading solution for carrier identity, onboarding, and monitoring in transportation. About Danielle Spinelli is an Account Executive at Descartes MyCarrierPortal. With a decade of experience in the logistics and transportation industry, Danielle brings a wealth of knowledge and expertise in carrier sales and vetting. Having worked as a Carrier Sales Broker for 8 years, Danielle honed a deep understanding of the supply chain and transportation landscape, building...
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and discuss booking more loads using AI. Anthony is the CEO and co-founder of , the leading truckload capacity management platform for freight brokers. About Anthony Sutardja As CEO & co-founder of Parade, leads product vision and strategy to enable logistics service providers to work smarter and faster with modern tools. His background in artificial intelligence, big data processing, and freight brokerage enables companies partnering with Parade to accelerate digital transformation by innovating with the status quo. Prior to , Anthony worked on a small team at Uber...
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and discuss beyond the rails and roads: the state of intermodal. Anne is the President & CEO at the Intermodal Association of North America (IANA), North America's leading industry trade association representing the combined interests of the intermodal freight industry. About Anne Reinke became the Intermodal Association of North America’s third President & CEO in December of 2024. Immediately preceding her appointment at IANA, Anne was President & CEO of the Transportation Intermediaries Association for four years. Anne has a long career in transportation policy,...
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and discuss stop selling, start influencing: Tom Augenthaler's logistics marketing gameplan. Tom helps companies tell stories that make the customer the hero. Having customers and influencers talk positively about your company is one of the best ways to attract and win new business. About Tom Augenthaler is the Founder and CEO of . On the website, shares his ideas and knowledge of influencer marketing with others looking to learn about this powerful strategy. is a pioneer in the space and has been working with influencers since 2007 while with Hewlett Packard, and as a consultant...
info_outlineJim Waters and Joe Lynch discuss the key to effective last mile delivery. Jim is the Vice President of Marketing at FRAYT, an on-demand, last mile delivery solution that enables businesses to meet their customers' same-day expectations, comparable to Amazon's level of service.
About Jim Waters
Jim Waters is Vice President of Marketing at FRAYT, overseeing branding, customer acquisition and retention. With over 30 years in sales and marketing, he has led the success of such cutting-edge start-up companies as Tive, Coveo (TSE: CVO), FAST (MSFT) and StreamServe (OpenText). Jim has a Master of Business Administration (M.B.A.) from the D'Amore-McKim School of Business at Northeastern University and a Bachelor of Science (B.S.) in Marketing from Bridgewater State University.
About FRAYT
FRAYT is a nationwide, on-demand, last mile delivery solution that offers businesses an automated web, mobile app, and advanced API platform to efficiently and cost-effectively move their products. With FRAYT, businesses can meet their customers' same-day expectations, comparable to Amazon's level of service. The platform boasts a network of over 15,000 vetted drivers who own and operate their own vehicles, utilizing their time and excess cargo capacity to earn extra income. FRAYT's multi-stop service enables businesses to maximize efficiency by easily scheduling multiple stops along a driver's route. Additionally, FRAYT provides fleet augmentation, allowing companies to replace their middle and last-mile fleet with a fluid network of delivery assets, ranging from sedans to 26-ft box trucks. By leveraging FRAYT, businesses can enhance the customer experience, expand their offerings, and accomplish more within a day.
Key Takeaways: The Key to Effective Last Mile
- FRAYT enables businesses to meet their customers' same-day expectations, comparable to Amazon's level of service.
- FRAYT has a network of over 15,000 vetted drivers who own and operate their own vehicles, utilizing their time and excess cargo capacity to earn extra income.
- FRAYT offers an automated web, mobile app, and advanced API platform for businesses to efficiently and cost-effectively move their products in a nationwide, on-demand last mile delivery solution.
- FRAYT's multi-stop service allows businesses to maximize efficiency by easily scheduling multiple stops along a driver's route. Additionally, FRAYT provides fleet augmentation, allowing companies to replace their middle and last-mile fleet with a fluid network of delivery assets, ranging from sedans to 26-ft box trucks.
- FRAYT's Preferred Driver Program is designed to reward and recognize the best drivers in the industry.
- The program offers exclusive benefits and incentives to drivers who consistently deliver exceptional service and meet performance standards.
- Preferred drivers receive priority access to high-paying loads and have the opportunity to earn more money through increased rates and bonuses.
- FRAYT provides ongoing training and support to help preferred drivers improve their skills and stay up-to-date with industry trends and regulations.
- Preferred drivers also enjoy flexible scheduling options and the ability to choose the loads they want to haul, giving them greater control over their work-life balance.
- The program promotes a positive driver experience by providing access to a dedicated support team that is available 24/7 to address any issues or concerns.
- FRAYT's Preferred Driver Program creates a community of top-performing drivers who can share their insights and experiences, fostering a sense of camaraderie and collaboration within the company.
Learn More About The Key to Effective Last Mile
Preferred Driver Program - FRAYT
The Integration of Small-Move Management for Freight Brokers and 3PLs
Overcoming Last Mile Hurdles with Luke Denny
Sponsor: Tusk Logistics
Episode Sponsor: Wreaths Across America
Wreaths Across America Radio - Wreaths Across America