loader from loading.io

How Exceptional Companies Grow with Sarah Ahern & Jonathon McKay

The Logistics of Logistics Podcast

Release Date: 09/15/2023

Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges with Michael Needham show art Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges with Michael Needham

The Logistics of Logistics Podcast

In “Supply Chain Reset: Overcoming Pharma & Healthcare Supply Chain Challenges”, and , a Principal at Efficio, discuss how to build resilient supply chains using data-driven strategies and a hands-on consulting approach to achieve both cost savings and operational resilience in the complex pharma and healthcare sectors. About Michael Needham is a Principal Consultant at Efficio, the leading global consultancy, dedicated to helping clients achieve their supply chain and procurement goals. Michaël has 20+ years of experience working across the pharmaceutical manufacturing,...

info_outline
REPOST: The Revenue Engine with Kara Smith Brown show art REPOST: The Revenue Engine with Kara Smith Brown

The Logistics of Logistics Podcast

 and  discuss the revenue engine. Kara is the Founder and CRO of , the premier B2B marketing and PR firm dedicated to helping logistics companies increase lead generation through targeted marketing strategies and media coverage. About Kara Brown A prominent thought leader in B2B go-to-market strategy,  is CEO of LeadCoverage, the pioneering consultancy transforming approaches to PR, demand generation and marketing across the supply chain, heavy industrial, and tech sectors. Her successful corporate career started at Echo Global Logistics where she played a key...

info_outline
Beyond LTL & Truckload: The Expedite All Approach to Smaller Truck Solutions with Mike Ernst show art Beyond LTL & Truckload: The Expedite All Approach to Smaller Truck Solutions with Mike Ernst

The Logistics of Logistics Podcast

In “Beyond LTL & Truckload: The Expedite All Approach to Smaller Truck Solutions”,  and , the President of Expedite All, discuss how specialized small truck solutions, spearheaded by networks like Expedite All, deliver efficient, on-demand transportation for time-critical shipments, leveraging cargo vans, box trucks, and straight trucks to bypass the limitations of traditional LTL and Truckload. About Mike Ernst , President of Expedite All, brings over 25 years of experience in the logistics industry to the company. He has held leadership roles such as Vice President of...

info_outline
U.S. Maritime Modernization: Policy Driven Changes in Ocean Shipping with Lauren Beagen show art U.S. Maritime Modernization: Policy Driven Changes in Ocean Shipping with Lauren Beagen

The Logistics of Logistics Podcast

In “U.S. Maritime Modernization: Policy Driven Changes in Ocean Shipping”, and , the Founder of Squall Strategies and The Maritime Professor, discuss how recent U.S. policies, like OSRA 2022 and strategic efforts to move supply chains from China, are significantly reshaping the ocean shipping industry. About Lauren Beagen  is a seasoned maritime attorney and the founder of  and . Ms. Beagen is often called on for her industry expertise by notable trade networks, including features on CNBC and FreightWaves.  has extensive experience in oceanborne commerce...

info_outline
2025's Top 100 3PLs: How Logistics Giants are Confronting Uncertainty with Seth Clevenger show art 2025's Top 100 3PLs: How Logistics Giants are Confronting Uncertainty with Seth Clevenger

The Logistics of Logistics Podcast

In “2025's Top 100 3PLs: How Logistics Giants are Confronting Uncertainty”,  and , Managing Editor of Features and Multimedia at Transport Topics, discuss the Top 100 logistics companies, 2024 performance, changes to the list, and the trends impacting the industry.  About Seth Clevenger Seth Clevenger is managing editor of features and multimedia at Transport Topics. He plans, writes and edits news features for Transport Topics’ weekly newspaper, supplemental publications and . He also creates video and audio content for Transport Topics’ webcasts, podcasts and radio...

info_outline
REPOST: A Decade of Loadsmart: A Look Back to Move Forward with Felipe Capella show art REPOST: A Decade of Loadsmart: A Look Back to Move Forward with Felipe Capella

The Logistics of Logistics Podcast

 and  discuss a decade of Loadsmart: a look back to move forward. Felipe is Co-founder and CEO of , where they provide logistics solutions powered by industry experts and next-gen technology that lower costs, increase efficiency, and digitize transportation. About Felipe Capella  Co-founder and CEO of , a leading digital freight technology company. Previously advised companies on corporate strategy and M&A in Brazil and New York for 8 years. Joined the Inter-American Development Bank in Washington to advise on sovereign guaranteed development...

info_outline
REPOST: Beyond the Yard: How Velostics Streamlines Scheduling show art REPOST: Beyond the Yard: How Velostics Streamlines Scheduling

The Logistics of Logistics Podcast

 and  discuss beyond the yard - how Velostics streamlines scheduling. Gaurav is the Founder and CEO of , a company on a mission to revolutionize the logistics landscape.  Summary: Beyond the Yard: How Velostics Streamlines Scheduling In this podcast, Gaurav Khandelwal, CEO of Velostics, discusses how their cloud-based logistics software automates scheduling and streamlines processes for shippers, carriers, and logistics providers. Velostics aims to eliminate manual scheduling, reduce friction in the handoff process, and provide user-friendly tools for better...

info_outline
The 5 Failures of Final Mile with Jason Burns show art The 5 Failures of Final Mile with Jason Burns

The Logistics of Logistics Podcast

In “The 5 Failures of Final Mile,”  and , Host of Last2First Podcast and Insurance Producer at CUI Agency, discuss the common mistakes that final mile companies make.  About Jason Burns  is a native of New Orleans and a passionate business leader in the final mile transportation industry. He is a 2006 graduate of Vanderbilt University where he was a SEC Academic Honor Roll student-athlete in football and selected as the recipient of the Head Coach’s Dedication Award. After beginning his professional career in the parking industry, Jason returned to his hometown to assume a...

info_outline
TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud with Chris Burroughs show art TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud with Chris Burroughs

The Logistics of Logistics Podcast

In "TIA Unpacks Freight: Tariffs, Trust, and the Fight Against Fraud," and , President and CEO of the Transportation Intermediaries Association (TIA), dive into key industry topics. About Chris Burroughs is the President and CEO of the Transportation Intermediaries Association (TIA), a position he assumed in November 2024. With over 14 years at TIA, he previously served as Vice President of Government Affairs, overseeing legislative and regulatory efforts before Congress and federal agencies. Before joining TIA, Burroughs gained valuable experience on Capitol Hill, working for the House...

info_outline
RocketFuel: Fintech for Fulfillment with Braden DiCristofano show art RocketFuel: Fintech for Fulfillment with Braden DiCristofano

The Logistics of Logistics Podcast

and discuss RocketFuel: Fintech for fulfillment. Braden is the Co-founder and CEO of Launch Fulfillment and RocketFuel, two high-growth companies transforming the logistics and fintech landscapes. About Braden DiCristofano is the Co-founder and CEO of Launch Fulfillment and RocketFuel, two high-growth companies transforming the logistics and fintech landscapes. Raised in Pleasant Grove, Utah, he served a two-year mission in Jacksonville, Florida, before attending Ensign College. Braden began his career in sales, gaining nine years of experience in sales and leadership—skills that laid the...

info_outline
 
More Episodes

Jonathon McKay, Sarah Ahern, and Joe Lynch discuss how exceptional companies grow. Jonathon and Sarah are partners in PATH, a supply chain market research and business management firm that helps businesses understand their customers, employees, and the market better to drive long-term growth.

About Jonathon McKay

Jonathon McKay is a highly experienced partner at PATH specializing in exceptional growth strategies for the supply chain industry. With over 15 years of expertise, Jonathon leverages customer insights, market trends, and employee engagement to drive success. Focused on logistics, manufacturing, and distribution channel strategies, Jonathon helps organizations make confident decisions for bold growth. Key areas of emphasis include customer loyalty, employee engagement, differentiation, and profitability. Jonathon is not only a strategist but also a dynamic facilitator, conducting nationwide workshops on employee engagement, customer loyalty, leadership development, and growth metrics. These workshops provide practical insights for organizational success. As a Net Promoter Score Associate and Certified Innovative Leadership Coach, Jonathon is committed to delivering exceptional customer experiences and guiding leaders on growth journeys. With a Bachelor's in Economics, he analyzes economic trends effectively.

About Sarah Ahern

Sarah Ahern is a trailblazing female leader and mentor in data and business management, a 4x entrepreneur with a social impact focus, and a builder in the woman-owned business community and beyond. Sarah is an Owner and Partner at PATH, a research and growth strategy with a four-decade history dedicated to supply chain organizations. Her unique approach to research and strategy is based on a decade-long career launching successful B2B and B2C programs and products across North America. She has helped major corporations, nonprofits, startups and more build human-focused experiences by using the power of research to transform the way businesses understand their customers and employees – and improve their bottom line and outperform the market. Her expertise is in new product/market strategies, customer and employee experience, and change management. Sarah is a 40 Under 40 recipient, a certified Innovative Leadership Coach, and an active board member in the Ohio community.

About PATH (People are the How)

PATH is a 40-year-old supply chain market research and business management firm that helps businesses understand their customers, employees, and the market better to drive long-term growth and customer loyalty. PATH uses data to turn down the noise and bring the voice of customers to life, so businesses can make confident decisions that will help them outperform the market. PATH is committed to helping businesses succeed in the ever-changing supply chain landscape. With their deep expertise and proven track record, PATH is the partner businesses can trust to help them make the right decisions for their future.

PATH offers a variety of services, including:

  • Customer benchmarking: PATH helps businesses build the capability to understand their customers' needs, wants, and pain points better than anyone else can.
  • New product and new market validation: PATH validates whether customers want a business's new products or services before they are launched, so businesses can be confident that their investments will drive growth.
  • National voice of the customer programs: PATH collects feedback from thousands of customers across the country for large organizations, using those insights to ensure businesses maintain and grow their market share.
  • Employee engagement, market research, strategic planning, and more.

Key Takeaways: How Exceptional Companies Grow

  • PATH is a 40-year-old supply chain market research and business management firm.
  • They help businesses understand their customers, employees, and the market better to drive long-term growth and customer loyalty.
  • PATH uses data to turn down the noise and bring the voice of customers to life, so businesses can make confident decisions that will help them outperform the market.
  • PATH offers a variety of services, including: customer benchmarking, new product and new market validation, voice of the customer programs, employee engagement, market research, and strategic planning
  • How Exceptional Companies Grow:
    • Focus on people first and foremost. Note: PATH stands for “People are the How.”
    • Develop a competitive advantage mindset.
    • Determine what game you’re playing in the market – price/commodity vs customer experience.
    • Use data to know who their best customers are and what they want - exceptional companies don’t guess.

Learn More About How Exceptional Companies Grow

Jonathon on LinkedIn

Sarah on LinkedIn

PATH website

PATH Blog

PATH Case Studies

How to lose a customer in 5 easy steps

The Logistics of Logistics Podcast