Why Sales Feels Harder Than It Should (Especially in Engineering Businesses)
Sales Today
In this first short episode of the Sales Today Mini Series, Fred Copestake explores a challenge many sales teams are currently facing: Why does it feel like sales teams are doing everything “right” - yet deals still move slowly, margins tighten, and opportunities stall? Fred explains why the issue often is not capability, effort, or product quality. Instead, the real friction comes from a growing gap between how organisations sell and how customers actually buy. In this episode: Why traditional sales processes no longer align with modern buying...
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Trade Show Follow-Up - The 3 Biggest Mistakes That Cost You Sales
Sales Today
You’ve just come back from a trade show. You’re exhausted, your feet hurt, but you’ve got a list of leads. It feels like progress. But here’s the uncomfortable truth most of those people are not going to buy. Not because they’re bad leads. But because that’s not why most people attend trade shows. They’re there to explore, learn, compare, and figure things out. And that single shift in perspective changes everything about how you should follow up. The real problem with trade show follow-up Most follow-up doesn’t fail because of lack of effort. It fails...
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7 Ways to Close More Sales… Ethically
Sales Today
This episode of The Sales Today Podcast is a little different - a live webinar recording where Fred Copestake breaks down a practical approach to closing more sales without compromising how you do business. At the heart of it is a simple idea: ethical selling isn’t about being “nice” or “soft”… and it’s definitely not about making things complicated. It’s about finding the balance - what Fred calls the Goldilocks dilemma. Too hard? People assume ethical selling is expensive, slow, and requires a complete overhaul of processes and training. Too soft? Others worry it means...
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How to Stand Out When Every Seller Sounds the Same
Sales Today
In this episode, Fred is joined by Gearoid Cox, founder of Sales Pipeline, to explore why selling feels harder in a world full of noise, new vendors, and empty promises. From early-stage founders doing all the selling… to the challenge of building trust when buyers are more cautious than ever, this conversation digs into what actually helps sales teams stand out today. The big theme running through the episode is simple: Trust matters more than ever. And screaming value is not the same as creating it. Key Takeaways Buyers are more educated, more...
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Stepping up to Sales Leadership
Sales Today
What really happens when a top salesperson gets promoted into leadership? In this episode, Fred is joined by Amanda Downs, Director of Commercial at The Uspire Partnership and author of Step Up to Sales Leader, to explore the challenges of moving from individual contributor to sales leader. From letting go of old habits… to leading former peers… to creating the right structure for growth, this episode is packed with practical insight for anyone stepping into sales leadership or supporting others to do it. Key Takeaways Great salespeople do not...
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Why Slowing Down Is the Fastest Way to Win Sales
Sales Today
What if selling wasn’t about speed… but about timing? In this episode, Fred is joined by Mark Kempf, author of Unfurl Your Sales, to explore a different approach to selling -one that is gradual, progressive, and deeply personalised. From slowing down to speed up… to building relationships that last decades, this conversation challenges the pressure to rush and reframes what effective selling really looks like. Key Takeaways Slow down to speed up in sales Focus on quality over quantity Personalisation is about the conversation - not just research ...
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Are You Prepared for The Buyer Revolution?
Sales Today
The way buyers buy has changed - but most sellers haven’t. In this episode, Fred is joined by Steve Knapp (co-founder of PLAN.GROW.DO) to explore what the Buyer Revolution really means for modern sales. From buyers being 83% through their journey before speaking to you… to why most sellers are preparing for the wrong conversation - this episode challenges traditional thinking and offers a more practical, buyer-led approach. Key Takeaways Buyers are further ahead than you think Your first job is to validate, not qualify Preparation must match the buyer’s reality ...
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3 Steps to Combat Struggles in Sales (and Life)
Sales Today
In this episode of the Sales Today Podcast, Fred Copestake is joined by Marc Baladi, sales and senior leadership coach, and co-host of the podcast Beyond Enough. Together, they explore a challenge many people in sales quietly face: feeling overwhelmed, behind, or not good enough - even when they’re capable and putting in the effort. Marc’s argument is simple but powerful: You are probably not struggling with capability or effort. You are struggling with cognitive load - and not knowing what “good enough” looks like. In this episode Why...
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The Overlooked Sales Tactic That Builds Trust Fast
Sales Today
In this episode, Fred Copestake is joined by Ollie Whitfield of Slingshot Content to explore a sales tactic that surprisingly few salespeople use: running webinars themselves. While marketing teams often lead webinars, salespeople can use them as a powerful way to stand out, demonstrate expertise, and create valuable conversations with prospects. The key is doing them well. Not product demos. Not long introductions. And definitely not disguised sales pitches. Instead, the best webinars focus on insight, useful ideas, and real problems your...
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The Overlooked Sales Tactic That Builds Trust Fast
Sales Today
In this episode, Fred Copestake is joined by Ollie Whitfield of Slingshot Content to explore a sales tactic that surprisingly few salespeople use: running webinars themselves. While marketing teams often lead webinars, salespeople can use them as a powerful way to stand out, demonstrate expertise, and create valuable conversations with prospects. The key is doing them well. Not product demos. Not long introductions. And definitely not disguised sales pitches. Instead, the best webinars focus on insight, useful ideas, and real problems your...
info_outlineIn Episode 4 of the Sales Today mini series, Fred Copestake and James Michael tackle a growing tension in modern selling: the contrast between SaaS-led sales thinking and the realities of selling in CEMMT industries - construction, engineering, manufacturing, mining, and transport.
At the heart of the discussion is Fred’s work on Ethical Selling and why ethics isn’t an abstract concept, but a practical, tactical necessity - particularly in complex, long-term, high-consequence sales environments.
This episode challenges hype-driven sales narratives and asks a bigger question: are we optimising sales processes for speed and scale, or for trust and outcomes?
In this episode, they explore:
- Why Fred felt compelled to write Ethical Selling - and why the timing mattered
- How ethics fits alongside existing sales frameworks rather than replacing them
- Why values, alignment, and conscience directly affect sales performance
- The difference between selling software and selling solutions that must last decades
- Where SaaS sales thinking adds value - and where it can fall short
- The rise of SDRs, AEs, and sales jargon - and how it lands in traditional industries
- Why ethical selling must be practical, tactical, and usable tomorrow
- The importance of ownership, continuity, and trust in CEMMT sales cycles
Key insight
Ethical selling isn’t about being “nice”.
And it isn’t about abstract principles.
It’s about being aligned, acting with intent, and selling in a way that creates value for the buyer, the business, and the salesperson.
When ethics are practical and embedded into how sales is done, trust increases — and performance follows.
Why this matters in CEMMT sales
In CEMMT environments, sales decisions often involve:
- Long time horizons
- Multiple stakeholders
- Real-world consequences
- Assets that must perform for decades
In these contexts, fast, fragmented, or overly mechanised sales approaches can undermine trust.
Ethical, end-to-end ownership of the sales process isn’t old-fashioned.
It’s essential.
About the guests
Fred Copestake
Founder of Brindis and author of Selling Through Partnering Skills, Hybrid Selling, and Ethical Selling. Fred has spent over 25 years working with sales teams across 38 countries, helping them move from personality-led selling to structured, collaborative approaches.
James Michael
Founder of Justified Talent, James uses behavioural psychology and psychometric assessment to identify what truly predicts success in modern B2B sales. His work challenges outdated assumptions about personality, performance, and selling capability.
Connect with James
· LinkedIn: James Michael (Australia) https://www.linkedin.com/in/smesalesrecruiter/
· Website: www.justifiedtalent.com
Part of the Sales Today - CEMMT Sales Series
This is Episode 4 of a 5-part Sales Today mini-series, exploring how sales must evolve to reflect buyer behaviour, ethical expectations, and industry realities.
Subscribe to Sales Today to catch the final episode in the series.
Follow Fred: https://linktr.ee/fredcopestake
Watch this episode on YouTube: https://youtu.be/1or4nrGzOOs
Watch Fred’s FREE YouTube Course: Sales Mastery for Engineers: https://bit.ly/Sales-Mastery-For-Engineers
Useful resources
- Take the Collaborative Selling Scorecard – free
Check how well your sales approach fits today’s buying environment https://collaborativeselling.scoreapp.com/