The Impact "Learning & Implementing" can have on your Travel Business
Travel Agent Achievers Podcast
Release Date: 10/18/2022
Travel Agent Achievers Podcast
Is your travel business off track? Or just ready for a reset? In this mid-year reset episode, travel business mentor and coach Roslyn Ranse shares strategies to refocus your goals, overcome cash flow challenges, and finish 2025 strong. You’ll discover how to shift your mindset, structure your systems, and turn Q3 into the most impactful part of your year. Whether you're a travel advisor, agency owner, or independent consultant, this episode is packed with insights to help you reignite your business momentum and take action without burnout. In This Episode, You’ll Learn: Why Q3...
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AI isn’t here to replace travel advisors, it’s here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, and attract high-value clients. With over 30 years in the industry (Qantas, Google, Tourism Australia), Bronwyn shares: How AI can save you hours on marketing What travellers really want (and how to speak their language) The biggest mistakes advisors make with AI How to turn your expertise into “ungoogleable” content that converts You’ll...
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In this episode of the Travel Agent Achievers Podcast, I’m thrilled to welcome Claire Baines, CEO of Hands Across the Water and an absolute powerhouse when it comes to creating experiences that truly matter. Claire isn’t your typical travel professional, but her journey from the world of corporate events to leading one of the most impactful experience-based charities is nothing short of inspiring. We dive into her story on how a passion for events and a single moment of saying “yes” to a charity bike ride led her to a life and career filled with purpose, connection, and heart. Claire...
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In this deeply inspiring episode of the Travel Agent Achievers Podcast, Ros welcomes Peter Baines OAM, a remarkable leader whose journey from crisis zones to creating a life-changing legacy will leave you feeling motivated and hopeful. Peter shares his incredible story, starting as a forensic investigator responding to some of the world’s most devastating disasters, including the 2004 Boxing Day tsunami in Thailand. It was in the aftermath of this tragedy that Peter’s life took a transformative turn. Witnessing the unimaginable loss and heartbreak, he felt a calling to do more, leading him...
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Burnout, boundaries, and building a business you love. In this episode of the Travel Agent Achievers Podcast, I’m joined by Sammi Jaeger. Life strategist, business consultant, and creator of the “Fuelled Up Life” framework. Sammi shares her journey from burnout to rebuilding a values-led life and business, and her insights are something every travel advisor can benefit from. We talk about: Recognising burnout and how to respond to it The power (and challenge) of setting boundaries Why aligning your business with your personal values leads to stronger relationships and a more...
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Are you feeling torn in all directions in your travel business? Wearing all the hats from sales and marketing to admin and client service? You’re not alone, and in this episode, Ros is diving into what she’d focus on first if she were starting her travel business all over again. From building solid sales foundations and understanding your ideal client, to avoiding time-wasting distractions and learning how to set intentional business goals. This episode is packed with real-world advice from a seasoned advisor who’s been where you are and continues to show up every day for her clients in...
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Have you ever wondered how people juggle growing businesses, family life, and everything in between? In this special behind-the-scenes episode, Roslyn pulls back the curtain and shares a real, unfiltered look into a day in her life as a travel business owner, mentor, and busy mum. From 6 AM starts at the pool to client emergencies, project meetings, group trips, and life admin (hello, laundry and school runs!), Roslyn shows how systems, sales focus, and smart planning help her manage multiple businesses without burning out. You'll hear insights into her personal routines, business structures,...
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In this episode of the Travel Agent Achievers Podcast, Ros chats with returning guest and founder of , Anna Shannon. Sharing the real power behind gathering client feedback and why we need to move beyond the word testimonial. Together, Ros and Anna explore why Travel Professionals often hesitate to ask for reviews, what social proof really means, and how client feedback is one of the most powerful (and FREE!) marketing tools you have available to you in your travel business especially when the world feels uncertain. With insights into: Why the word “testimonial” can feel awkward,...
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Sales can feel overwhelming for travel advisors, but it doesn’t have to be that way. Building a business involves sales of course! In this episode, Nicole O’Sullivan, a sales expert with 20+ years of experience (mostly in the travel industry), shares how to take the fear out of selling and build genuine client connections. Learn how to master the art of listening, overcome the fear of rejection, and confidently ask for the sale. Packed with actionable tips, this episode will help you grow your travel business sustainably and profitably. Don’t miss it! For full show notes and resources...
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In today’s competitive digital landscape, having a strong online presence is essential to attract and retain customers. This week on the Travel Agent Achievers Podcast, Ros is joined by Wendy Addinsall from RedGrape Social, a digital marketing expert who helps travel advisors master social media, email marketing, and more. Wendy brings her years of experience from working with brands like Royal Caribbean and Virgin Australia, where she developed her skills in promoting luxury travel experiences. Wendy shares practical insights on how travel advisors can boost their online visibility. She...
info_outlineEveryone has a different approach to learning, there is no denying its importance ― it makes you adhere to new and better work processes and systems.
Some people like to learn and absorb, whilst others, learn and take action. Risking trying something new or different to move forward. Sometimes it works, other times it doesn’t.
Learning and implementing however is about growth. Growth for you as a business owner and taking action to build the travel business you desire.
For travel business owners, learning new things is something we are ALWAYS doing.
Whether it is supplier training or what’s working on social media at the moment.
However learning and taking action on the things you learn I find at 2 different things.
Learning and Implementing need to come together to become more than just a way forward; it also helps make sure that we can stay competitive in today’s global business marketplace.
In this episode, I asked one of the Travel Agent Achievers members to share her incredible story about her journey and experience in her travel business.
Holly Velardo has over 20 years of experience in the Travel Industry providing tailor made itineraries with the best possible service and expert advice.
With her passion for the industry and love for her clients, she opened her own Travel Agency almost 5 years ago.
During the pandemic and when the world closed down, she decided that she finally had more time to work on her travel business. She joined Travel Agent Achievers to have things in place and to keep building and reaching goals.
One thing that she loves about the Travel Agent Achievers community is the SUPPORT and ACCOUNTABILITY not only just coming from me but from her co-members as she said.
She also shares that it is so important to put together the systems and processes in business to get things organized. Once she put a few parts and pieces of automation into her travel business, it has taken away some of the administrative tasks, which has allowed her to focus on building her business.
As she has implemented what she has learnt, she has also seen incredible results in her business from a sales perspective, but also growth in size of her business. Allowing her to do more of what she loves and with those she loves as well.
Ros & Holly discuss why it’s important to invest in yourself, your learning and business to enrich your skills and knowledge, stay up-to-date, and move forward.
Learning from your experiences, both successful and unsuccessful ones. Learning from your colleagues who are experts in their own fields.
Holly is now working on specialised groups and encourages everyone to listen in, learn where you can and from people that ‘get’ you and take action. You won’t regret it.
Grab all the details on Holly & Travel Agent Achievers at: