warehouseandoperationsasacareer's podcast
Marty here with Warehouse and Operations as a Career. This has always been my favorite time of year. Not just because of the holidays, although I do enjoy a little time off and getting to spend some quality time with family and friends. It's always been my reset or reboot time of year. I know a lot of people that look at spring as their reboot season. I don’t know, maybe because one year is closing and another one is opening, for me, reflecting on the last 52 weeks and planning on the next 52 just gives me pause, and I look forward to it! So, let's see, we’ve been at this now for what,...
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I feel Looking for Work Is Hard Work. One of the biggest misunderstandings about unemployment or career change is the idea that looking for work is something you do casually, or in between other things. A few clicks here, a few applications there, maybe scrolling on some job boards late at night from the couch. And then the frustration sets in when the phone doesn’t start ringing. The truth is simple, and sometimes uncomfortable to hear but looking for work is hard work....
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Ghosting has become a two-way street in today’s hiring world. Job seekers feel like recruiters disappear after they send in their application or even after a face-to-face interview. Recruiters, on the other hand, feel that applicants vanish just as often, not showing up for interviews, not returning calls, or even skipping their first day after completing the entire onboarding process. And at the same time, recruiters are overwhelmed with applicants who apply for jobs they’re not qualified for or who have no experience in the industry at all. In our light...
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Welcome back to Warehouse and Operations as a Career, I’m Marty, and today I thought we’d have another Ask Me Anything episode. I always like these because the questions don’t come from textbooks, supervisors, or managers, they come directly from real associates and warehouse workers with real concerns. Our industry welcomes so many first time job seekers, and those wanting to change career paths. Some of its rules and regulations just aren’t found in other industries and I hope talking about them helps us slow down a bit, and put in the time. Alright, we received three really good...
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In warehousing and operations, none of us begin our shifts planning to create risk or endanger someone. Most of us show up, jump on the forklift, our rider pallet jacks, or another piece of powered industrial equipment, to put away pallets, run freight across the dock, build loads, and try to hit our numbers. We hear the safety rules during orientation, we sign the training sheets, we watch the videos. And then we get comfortable. We convince ourselves that “just this once,” or “just for a few minutes” won’t hurt anything. Until it does. I’m Marty and today here at Warehouse and...
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Welcome back to another episode of Warehouse and Operations as a Career. I’m Marty, and today I want to talk about something a listener asked a few weeks ago. How does one choose a career, and more specifically, how do they end up in the light industrial, warehousing, and transportation fields. One of the things I’ve learned over the decades is that very few people wake up at 18 years old and say, I’m going to be a forklift operator, or I’m going to build a career in a...
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When we think about goals and planning, most of us picture big dreams, buying a house, raising a family, finding stability, choosing a career, or one day reaching retirement. But for today’s young light industrial workforce, many of those ideas feel far away, maybe even impossible. And honestly, it’s not their fault. The world changed fast, faster than the rulebook was updated. But here’s the truth, or my belief anyway, is that goals and planning matter more now than ever. Especially in the warehouse environment,...
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Few things disrupt operations more quickly than a No Call, No Show (NCNS). Whether it’s a missed interview, a new-hire training, an equipment certification, or the first day on the job, a single NCNS can derail productivity, frustrate clients or supervisors, and ripple through the schedule of an entire shift. It’s not a new problem, it’s just becoming more visible, more costly, and more accepted than it used to be. In the light industrial and warehouse world, we’ve learned to expect some drop-off...
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Marty here with Warehouse and Operations as a Career. Today we’re talking about staffing agencies, what they are, why they exist, and the benefits they bring from both a client’s perspective and the applicant’s perspective. In our light industrial environment, warehousing, distribution, production, and manufacturing, staffing agencies play a massive role. They help keep product flowing, equipment running, freight moving, and departments staffed. But they also help workers build careers, explore opportunities, and prove themselves in real-world environments before committing long-term. So...
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Welcome back to Warehouse and Operations as a Career! I’m Marty, and today we’re diving into something that quietly runs the show in almost every modern warehouse, the Warehouse Management System, or WMS. If you’ve ever scanned a label, followed a pick path, dropped a pallet in a location, or received directions from a handheld or voice system — you’ve been interacting with it. But how often do we stop and think about why it exists, how it works, and how critical it is to follow its directions exactly as given? ...
info_outlineWhen we talk about logistics, warehousing, and distribution, transportation is the vital link that keeps everything moving. Without trucks on the road, vans on the streets, and skilled professionals planning routes, freight doesn’t move, and shelves don’t get replenished. While warehouses store and organize, transportation makes the connection to customers, businesses, and ultimately, our communities. And just like warehouses, the transportation industry offers a wide range of careers, from entry-level roles to executive leadership, each critical to the supply chain.
It was pointed out to me last week that a career in the transportation field was just as worthwhile as warehousing. And I couldn't agree more. Look around the room you’re in. Unless one of the kiddos or grandma made it it’s been hauled by a truck at some point. Maybe even after a ship’s brought it over across the seas and oceans. I’m Marty T Hawkins with Warehouse and Operations as a Career and today let's talk transportation.
One of the most visible and recognized roles in transportation is the over-the-road truck driver. These are the men and women who move goods across states, sometimes coast-to-coast, hauling everything from dry goods and produce to automobiles and hazardous materials. Everything.
OTR drivers keep America’s economy flowing. Without them, manufacturers can’t get raw materials, and stores can’t stock products.
They often cover thousands of miles a week, keeping supply lines open 24/7.
So, what does it take to be an OTR operator? Long haulers are a special breed. I tried it for one trip, 13 days once. When I got back to Texas I found a warehouse job. At the time I wasn't ready for all that responsibility. You are the president of the company once you leave the dock, and everyone holds you accountable for everything!
No, seriously, I respect every man and woman driving the nation. It is an awesome career and can present us with an unbelievable career path.
Many OTR drivers start with company sponsored training programs or independent CDL schools. From there, they might progress into specialized hauling, flatbed, tanker, refrigerated trailers or move into local driving as their lifestyle changes. Eventually, some become owner-operators or even transition into dispatching and training roles.
At the other end of the spectrum are delivery drivers, often working with smaller trucks or vans. Think about the rise in e-commerce, companies like FedEx, UPS, and Amazon rely heavily on delivery drivers to get packages directly to the consumer’s door.
These drivers represent the “last mile” in logistics, completing the chain from warehouse to customer.
They are often the only face us retail customers see, making professionalism and customer service just as important as safe driving.
A quick side note. I was asked last month if the gig work or gig driver should be considered a driver. You know, like food delivery services, and ride sharing. My answer was definitely. They pick up a product, are responsible for getting it safely to its final destination, they drive the roads, are out in the traffic, and, the way I understand it, is, they have regulatory obligations and are considered professionals.
Even though they are using a standard license or class C here in Texas, well, maybe some services or trucks may need a class B license due to weight, ok, I’m getting way off topic here. Where was I going, oh yeah,
We were talking about the delivery driver. Just like all kinds of drivers, customer service skills are there number 1 needed skill, after safety of course. Being friendly, professional and a great communicator goes a long way.
Physical fitness is important too, since deliveries may involve heavy lifting, stairs, and multiple stops each day.
Delivery driving can be a steppingstone to supervisory roles or even route planning positions within your organization. With the growth of same-day and next-day delivery services, demand is steady, and opportunities are there.
Similar to delivery drivers but with a more predictable and repetitive schedule, route drivers often handle things like beverage delivery, my personal favorite, food distribution, retail and chain replenishment. They visit the same clients regularly, delivering products and sometimes handling returns or collections.
Route drivers are some of the best obstacle drivers there are. Navigating a large van, or 36 foot trailers, or a 48 or 53 ft trailer around parking lots and alleys or around cars, a true art form in my humble opinion!
Now these drivers build long-term relationships with customers. And they ensure consistency and reliability in their customers delivery schedules.
Route drivers have to have strong time management and problem-solving skills, as routes can change due to traffic or customer needs.
Route drivers often progress into route supervisors or other transportation roles. I had several drivers move into sales oriented roles, given their close customer interactions.
We talked about this in a recent episode but it’s important to mention again as I think it is a great career path. Behind every driver is a dispatcher, that person making sure loads are assigned, routes are scheduled, and customers are updated. Dispatchers are the communication hub between drivers, customers, and management.
The dispatch can be a gateway into operations management, logistics planning, or fleet supervision.
Ok, what else is out there. Without well-maintained vehicles, the transportation system will grind to a halt. Diesel mechanics and fleet technicians are essential to keeping trucks, trailers, and delivery vehicles safe and operational. They help prevent breakdowns that can delay freight and ensures our vehicles meet safety standards. I can think of 6 drivers that moved into the fleet maintenance side of our facility and went on to careers they loved. Many mechanics advance into shop foreman or maintenance manager roles, and some eventually run their own repair businesses.
And we’ve got to mention the Safety and compliance position. Transportation is one of the most regulated industries there is, and for good reasons. Safety and compliance roles ensure drivers, vehicles, and companies follow DOT rules, hours-of-service limits, and workplace safety standards. They help to prevent costly fines and accidents, protecting us drivers, our cargo, and the public. And as with most all safety or compliance skills, one will need knowledge of federal and state transportation regulations. Have attention to detail traits and a proactive approach to safety. And we’ll have to have strong communication skills for training and coaching drivers.
Compliance specialists can move into risk management, safety director positions, or broader human resources and operations leadership roles.
And it’s important to remember that not all transportation careers are behind the wheel. Freight brokers and logistics coordinators are middlemen who arrange shipments between carriers and shippers. They help shippers find trucks and carriers find freight, optimizing efficiency. They negotiate rates and solve problems when things do not go according to plan.
To some degree they have to have a touch of Sales and negotiation skills in them. And they have to have an understanding of freight markets and pricing. You can’t be successful in this role without strong organizational skills. This task can grow into brokerage or third-party logistics (3PL) roles, sometimes even opening their own firms.
Many transportation jobs overlap with warehousing. We’ve talked about these but I wanted to mention them real quick. The yard jockeys move trailers around distribution centers, load planners optimize shipments, and inventory coordinators ensure product is ready for pickup. These hybrid roles are critical for keeping freight flowing seamlessly.
Like warehousing, technology is reshaping transportation. GPS tracking, electronic logging devices or ELDs, and route optimization software are now standard tools. These tools are creating new opportunities in transportation IT support, data analysis, and systems management. All these are fascinating careers.
One of the most important considerations in transportation careers is lifestyle. OTR drivers may be away from home for weeks at a time, while delivery and route drivers are usually home nightly. Dispatchers and mechanics work more traditional schedules, though emergencies can, no, I’ll say, add unpredictability to our schedules. The variety means there’s something for everyone, from those who thrive on independence and travel to those who prefer a steady routine close to home.
Transportation isn’t just about entry-level driving jobs. With experience, professionals can grow into, Fleet Managers overseeing dozens or hundreds of vehicles. Operations Managers, running the daily transportation functions of a company, to Directors of Logistics, being over large regional or national supply chain networks, to Executive roles like VP of Transportation and Logistics driving strategy, innovation, and profitability or beyond.
And transportation careers don’t stop at the city limits or even national borders. For those who want to advance and explore the international side of logistics, there are important opportunities across the oceans. Many professionals start as truck drivers, dispatchers, or warehouse associates and eventually move into roles that coordinate global freight. We recently mentioned a few of these, lets see, what episode was that, I think it was episode 323 where we talked about the global supply chain so I won’t rehash a lot of these but, hey, were talking about transportation so, I’m going to include the highlights!
A fascinating life can be in the Ocean Cartage and Shipping Lines industries. Ocean cartage refers to the movement of freight by ship, usually large, containerized cargo that travels between continents. Think of the massive container ships docking at ports around the world. We could be ocean freight coordinators, vessel operators, and maritime logistics specialists. We’d need knowledge of international shipping laws, port operations, customs compliance, and scheduling of course, but imagine living in and working all over the world.
Port and Terminal Operations is another strong industry where transportation is concerned. Ports are complex hubs where ocean freight is unloaded, inspected, and transferred to trucks, trains, or warehouses. Port operations managers, crane operators, yard planners, and dock worker are always needed. And these are great get our foot in the door tasks.
Lets see, just one or two more, oh, here’s a good one. Freight Forwarders and Customs Brokers. They act as the go-between for shippers and carriers, arranging the movement of goods across borders and ensuring all customs paperwork is correct. These are very interesting careers, we’ll need a strong understanding of international trade agreements, documentation, and tariffs of course. Many freight forwarders begin in domestic brokerage or warehouse based export/import roles before moving on to international freight.
Just like ocean freight, air cargo is another area professionals can grow into. Air cargo agents, airline freight coordinators, and international logistics planners. Many start in domestic trucking or warehousing before transitioning into airport based freight operations.
Just like in warehousing, the opportunities for growth are real for those who commit to learning, safety, and professionalism.
So, just like in the warehouse, the opportunities in transportation are endless. Whether you want to be behind the wheel, turning wrenches, solving problems as a dispatcher, or managing international freight across oceans and air, there is a role for you.
And the best part? This industry rewards experience. If you show up, do the job, and learn along the way, there’s no limit to how far you can go.
That’s the transportation side of our world, and I hope it gives you a sense of just how many doors are out there to walk through. From the first mile to the last mile, and even across the seas and air, transportation is full of great careers.
Thanks for riding along with me today and thanks for the emails, thoughts, and suggestions and please keep them coming. If you haven’t reached out, send us a message to host@warehouseandoperationsasacareer.com, share something with us.
Until next week, stay safe, stay focused, and keep your career moving forward.