warehouseandoperationsasacareer's podcast
Today’s episode comes directly from a listener’s question, and I love these because they tell me people are thinking about their futures. The listener didn’t share a name, just their email address. Anyway, their question was what are the three best jobs in the distribution field? Now, before I answer that, I want to say, and it’s the truth, in my opinion anyway, there are no bad jobs in distribution. We’ve learned that every role matters. Every position contributes to the movement of product, safety, productivity, and ultimately the success of the team and operation. But if you’re...
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Welcome back to Warehouse and Operations as a Career. I’m your host, Marty T Hawkins. Today, I want to talk about something I’ve heard repeatedly over the years, but especially over the past few weeks, and that is the growing importance of, lets see, what am I going to call it, attitude over experience, in the light industrial world. We’ve spoke to attitude a couple of times recently but just this week, I had two different customers say almost the same thing to me. They both told me something like, yes, experience is important. But if you come across an applicant with a great attitude...
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When people think about recruiting, they often picture office jobs, LinkedIn searches, polished resumes, and candidates who know how to sell themselves. But today, I want to talk about a very different role the Light Industrial Recruiter and why I believe it can be an outstanding career path for the right person. In many cases, becoming a light industrial recruiter is not someone’s first job. It’s a next step. A progression. A role that grows naturally out of real warehouse and operations experience. I’ve seen some of the best recruiters come from roles like inventory control, receiving,...
info_outlinewarehouseandoperationsasacareer's podcast
Hello everyone, and welcome back to Warehouse and Operations as a Career. I’m Marty and I thought we’d get to some more questions today, another Ask Me Anything episode. We had some really good ones come in, a couple of topics I’ve been wanting to get to myself. Let’s start off with this one from Carol, a forklift operator in the distribution industry. Carol feels there’s a trend developing where managers are expecting employees to do more than they were hired to. I hear this concern fairly often. When I was a counterbalance or sit-down lift operator, in a production facility,...
info_outlinewarehouseandoperationsasacareer's podcast
Marty here with Warehouse and Operations as a Career. This has always been my favorite time of year. Not just because of the holidays, although I do enjoy a little time off and getting to spend some quality time with family and friends. It's always been my reset or reboot time of year. I know a lot of people that look at spring as their reboot season. I don’t know, maybe because one year is closing and another one is opening, for me, reflecting on the last 52 weeks and planning on the next 52 just gives me pause, and I look forward to it! So, let's see, we’ve been at this now for what,...
info_outlinewarehouseandoperationsasacareer's podcast
I feel Looking for Work Is Hard Work. One of the biggest misunderstandings about unemployment or career change is the idea that looking for work is something you do casually, or in between other things. A few clicks here, a few applications there, maybe scrolling on some job boards late at night from the couch. And then the frustration sets in when the phone doesn’t start ringing. The truth is simple, and sometimes uncomfortable to hear but looking for work is hard work....
info_outlinewarehouseandoperationsasacareer's podcast
Ghosting has become a two-way street in today’s hiring world. Job seekers feel like recruiters disappear after they send in their application or even after a face-to-face interview. Recruiters, on the other hand, feel that applicants vanish just as often, not showing up for interviews, not returning calls, or even skipping their first day after completing the entire onboarding process. And at the same time, recruiters are overwhelmed with applicants who apply for jobs they’re not qualified for or who have no experience in the industry at all. In our light...
info_outlinewarehouseandoperationsasacareer's podcast
Welcome back to Warehouse and Operations as a Career, I’m Marty, and today I thought we’d have another Ask Me Anything episode. I always like these because the questions don’t come from textbooks, supervisors, or managers, they come directly from real associates and warehouse workers with real concerns. Our industry welcomes so many first time job seekers, and those wanting to change career paths. Some of its rules and regulations just aren’t found in other industries and I hope talking about them helps us slow down a bit, and put in the time. Alright, we received three really good...
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In warehousing and operations, none of us begin our shifts planning to create risk or endanger someone. Most of us show up, jump on the forklift, our rider pallet jacks, or another piece of powered industrial equipment, to put away pallets, run freight across the dock, build loads, and try to hit our numbers. We hear the safety rules during orientation, we sign the training sheets, we watch the videos. And then we get comfortable. We convince ourselves that “just this once,” or “just for a few minutes” won’t hurt anything. Until it does. I’m Marty and today here at Warehouse and...
info_outlinewarehouseandoperationsasacareer's podcast
Welcome back to another episode of Warehouse and Operations as a Career. I’m Marty, and today I want to talk about something a listener asked a few weeks ago. How does one choose a career, and more specifically, how do they end up in the light industrial, warehousing, and transportation fields. One of the things I’ve learned over the decades is that very few people wake up at 18 years old and say, I’m going to be a forklift operator, or I’m going to build a career in a...
info_outlineToday’s episode comes directly from a listener’s question, and I love these because they tell me people are thinking about their futures. The listener didn’t share a name, just their email address. Anyway, their question was what are the three best jobs in the distribution field? Now, before I answer that, I want to say, and it’s the truth, in my opinion anyway, there are no bad jobs in distribution. We’ve learned that every role matters. Every position contributes to the movement of product, safety, productivity, and ultimately the success of the team and operation.
But if you’re asking me, and I’m familiar with most all of them, from loading trucks to executive leadership, the three positions that consistently stand out as strong, long-term career roles, my answer is the putaway forklift operator, the order selector, and the front-line lead and supervisor positions.
I’ll share some thoughts about all three, and then I want to share a bit about something just as important. Three of my go to entry level positions, or my favorite get your foot in the door tasks. Unloaders, loaders, and sanitation, because those are often the doors that open other opportunities in this industry.
Ok, we’ll start with the putaway forklift operator. This is the person responsible for taking inbound product and placing them into their correct warehouse location, often at height, at quite the pace, and always with safety and accuracy in mind.
Put-away operators are trusted with the inventory, operating expensive equipment, they may be working in narrow aisles, with tall vertical storage, and the accuracy of the entire picking operation downstream. If the put-away goes wrong, everything past that step goes wrong. A mis-slotted pallet can cause lost inventory, missed orders, wasted man hours, and indirect time that can never be recovered. That’s why experienced put-away operators are respected and valued. This role hones our forklift skills, teaches us system disciplines, and the importance of inventory accuracy, focus and patience. It’s also a position that often leads to an Inventory control future, replenishment roles, lead operator positions and a track to Supervisor and front line management.
And here’s something people don’t always realize, put-away operators are usually among the highest paid hourly associates in a facility, especially when experience, certifications, and productivity are factored in. It’s not flashy. But it’s an important position. And it’s absolutely a career role.
And If distribution has a heartbeat, the order selector is it. Order selectors are the engine that drives outbound operations. They take the orders, pick the product, build the pallets, and prepare shipments for delivery. This role teaches discipline and accountability in a way few others do. Order selectors live in a world of measured productivity, accuracy expectations, time standards and quality checks.
And it’s not for everyone, people sometimes look down on order selecting because it’s so physically demanding. But in reality, it’s one of the best training grounds in distribution. Selectors learn product knowledge, slotting logic, warehouse flow, time management, and personal accountability. They also learn how operations truly work, because when something upstream fails or gets messed up, selectors feel it immediately.
The great selectors often become, lead selectors, trainers, safety champions, and Supervisors. I’ve seen countless leaders start as selectors, and the reason is simple,
they understand the operation at ground level. And that experience cannot be taught in a classroom.
Now let’s talk about leadership. Front-line leads and supervisors are where experience turns into influence. This role is not just about numbers. It’s about people. Supervisors are responsible for Safety, Productivity, Attendance, Training, Conflict resolution, Coaching, and Communication. They bridge the gap between Management expectations, and front-line realities. It’s one of the most challenging roles in any warehouse, and, I believe, one of the most rewarding. Great supervisors, know the work, respect the team, always lead by example, hold everyone to the same standards, and I hope Coach instead of just correct their teams. This role opens doors to Operations management, Safety leadership, Training and development, Inventory and planning, and Executive leadership.
In my humble opinion the best supervisors usually come from the floor. They’ve unloaded trucks. They’ve selected orders. They’ve operated equipment. And because of that, they lead with credibility.
Ok, there’s a little on three positions in the distribution field that many aspire to master. Now I want to talk about 3 positions that can help get us to them. When I’m asked how to break into warehousing I share some thoughts on the Unloader, Loader, and Sanitation positions. These jobs don’t always get the respect they deserve, but they are not dead end jobs. They’re great entry points and they are how many careers begin.
First up is the Unloader. Unloaders are the first link in the inbound chain. They break down freight, handle every inbound piece, and set the tone for accuracy and safety on the dock.
Unloaders learn product handling, teamwork, how to handle a quick pace and the Warehouse layout and inbound systems. I’ve seen many unloaders move into forklift roles, Receiving, Inventory and Lead positions.
The flip side of the unloader is the loader. Loaders are responsible for the final step before product leaves the building. This position carries with it a lot of pressure. They must understand Weight distribution, Load integrity, Accuracy and Timing or dispatching, when the drivers will be leaving. Loaders develop attention to detail, physical discipline, and accountability. Many loaders become Drivers, Dispatchers leads and Supervisors, even Safety leaders.
And then we have the sanitation position. Sanitation teams keep facilities Clean, Safe, compliant and audit ready. Without sanitation Slips and falls increase, Equipment breaks down from running over debris and Product quality can suffer. Sanitation can offer us Steady work, Consistent hours, and a foot in the door to our industry. And I’ve seen sanitation associates move into building maintenance, Equipment operation, Safety roles, and Supervisory tracks.
Here’s the truth about distribution careers. Very few people start at the top. Most start where opportunities or positions are open. I believe what separates those who grow into other positions from those who stay stuck in one isn’t the starting job. It’s showing up, being on time, Learning the operation, saying yes to or accepting training, maintaining a positive attitude, and always Following safety and procedures as instructed.
I’m going to say it again, this industry rewards consistency. If you prove you can be trusted with Time management, Equipment, Safety, and People, more doors open for us.
So, when someone asks me, what are the best jobs in distribution? I struggle with my answer. Yes, put-away forklift operator, order selector, and front-line lead or supervisor are outstanding career roles. But every career usually starts somewhere else. Unloaders. Loaders. Sanitation. Those aren’t just jobs. They’re starting points. And in distribution, if you’re willing to learn, work, and grow, there’s no ceiling on where you can go. So honestly, I think the best job in the distribution industry is the one you love doing. Thanks again for the question and thank you for spending a few minutes of your day with me. Always be planning your next step, and remember the safety of you and your team always comes first!