warehouseandoperationsasacareer's podcast
Today’s episode comes directly from a listener’s question, and I love these because they tell me people are thinking about their futures. The listener didn’t share a name, just their email address. Anyway, their question was what are the three best jobs in the distribution field? Now, before I answer that, I want to say, and it’s the truth, in my opinion anyway, there are no bad jobs in distribution. We’ve learned that every role matters. Every position contributes to the movement of product, safety, productivity, and ultimately the success of the team and operation. But if you’re...
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Welcome back to Warehouse and Operations as a Career. I’m your host, Marty T Hawkins. Today, I want to talk about something I’ve heard repeatedly over the years, but especially over the past few weeks, and that is the growing importance of, lets see, what am I going to call it, attitude over experience, in the light industrial world. We’ve spoke to attitude a couple of times recently but just this week, I had two different customers say almost the same thing to me. They both told me something like, yes, experience is important. But if you come across an applicant with a great attitude...
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When people think about recruiting, they often picture office jobs, LinkedIn searches, polished resumes, and candidates who know how to sell themselves. But today, I want to talk about a very different role the Light Industrial Recruiter and why I believe it can be an outstanding career path for the right person. In many cases, becoming a light industrial recruiter is not someone’s first job. It’s a next step. A progression. A role that grows naturally out of real warehouse and operations experience. I’ve seen some of the best recruiters come from roles like inventory control, receiving,...
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Hello everyone, and welcome back to Warehouse and Operations as a Career. I’m Marty and I thought we’d get to some more questions today, another Ask Me Anything episode. We had some really good ones come in, a couple of topics I’ve been wanting to get to myself. Let’s start off with this one from Carol, a forklift operator in the distribution industry. Carol feels there’s a trend developing where managers are expecting employees to do more than they were hired to. I hear this concern fairly often. When I was a counterbalance or sit-down lift operator, in a production facility,...
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Marty here with Warehouse and Operations as a Career. This has always been my favorite time of year. Not just because of the holidays, although I do enjoy a little time off and getting to spend some quality time with family and friends. It's always been my reset or reboot time of year. I know a lot of people that look at spring as their reboot season. I don’t know, maybe because one year is closing and another one is opening, for me, reflecting on the last 52 weeks and planning on the next 52 just gives me pause, and I look forward to it! So, let's see, we’ve been at this now for what,...
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I feel Looking for Work Is Hard Work. One of the biggest misunderstandings about unemployment or career change is the idea that looking for work is something you do casually, or in between other things. A few clicks here, a few applications there, maybe scrolling on some job boards late at night from the couch. And then the frustration sets in when the phone doesn’t start ringing. The truth is simple, and sometimes uncomfortable to hear but looking for work is hard work....
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Ghosting has become a two-way street in today’s hiring world. Job seekers feel like recruiters disappear after they send in their application or even after a face-to-face interview. Recruiters, on the other hand, feel that applicants vanish just as often, not showing up for interviews, not returning calls, or even skipping their first day after completing the entire onboarding process. And at the same time, recruiters are overwhelmed with applicants who apply for jobs they’re not qualified for or who have no experience in the industry at all. In our light...
info_outlinewarehouseandoperationsasacareer's podcast
Welcome back to Warehouse and Operations as a Career, I’m Marty, and today I thought we’d have another Ask Me Anything episode. I always like these because the questions don’t come from textbooks, supervisors, or managers, they come directly from real associates and warehouse workers with real concerns. Our industry welcomes so many first time job seekers, and those wanting to change career paths. Some of its rules and regulations just aren’t found in other industries and I hope talking about them helps us slow down a bit, and put in the time. Alright, we received three really good...
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In warehousing and operations, none of us begin our shifts planning to create risk or endanger someone. Most of us show up, jump on the forklift, our rider pallet jacks, or another piece of powered industrial equipment, to put away pallets, run freight across the dock, build loads, and try to hit our numbers. We hear the safety rules during orientation, we sign the training sheets, we watch the videos. And then we get comfortable. We convince ourselves that “just this once,” or “just for a few minutes” won’t hurt anything. Until it does. I’m Marty and today here at Warehouse and...
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Welcome back to another episode of Warehouse and Operations as a Career. I’m Marty, and today I want to talk about something a listener asked a few weeks ago. How does one choose a career, and more specifically, how do they end up in the light industrial, warehousing, and transportation fields. One of the things I’ve learned over the decades is that very few people wake up at 18 years old and say, I’m going to be a forklift operator, or I’m going to build a career in a...
info_outlineHello all! Welcome back to Warehouse and Operations as a Career. I’m Marty, and I’m glad you’ve chosen to spend a few minutes with us today.
Now, I was sitting down the other day thinking about a simple question: Why do we work? Of course we work for a paycheck. But when you dig in a little deeper, there’s more to it. A lot more, actually.
So today, I want to share some thoughts on three things. Why we work, why the light industrial industries, or warehousing and transportation, are such great places to build a career, and why attitude is one of the most important tools you’ll ever carry with you. I swung that at you from left field didn't I!
We’re kind of pulling from the hip today, I’m working off of some bullet points I jotted down out on the patio over the last week or so!
Ok, Now, sure, we all work to pay the bills, rent, mortgages, car notes, groceries, keeping the lights on. That’s the easy part to figure out.
Back when I first started, I was unloading trailers. Hard, sweaty work. And sure, that paycheck mattered, but at the end of the day, there was this pride I felt. I could look back at those empty trailers and think, “I did that. Those deliveries are going to get made.”
And I’ll share with you, I’ve seen it happen for others too. I once worked with a young man who started out just sweeping floors in the warehouse. That was his whole shift, broom in hand, keeping the aisles clear. He could’ve looked at that job as meaningless. Instead, he took pride in it. He made sure every aisle was spotless, every shift. The equipment operators appreciated and respected him. He made their jobs easier. Within a year, he was on a forklift himself. Within three years, he was a lead. Last I checked, he was running the inbound department. Why? Because he didn’t just see a broom, he saw a task.
I feel work gives us more than money. For me it gives us identity. When someone asks, “What do you do?” your answer becomes part of who you are. And in our line of work, when you can say, “I’m in warehousing” or “I’m in transportation,” you’re saying, “I help move the products that keep life going.” I take pride in that.
And finally, we work for growth. Every shift teaches you something. Maybe it’s how to wrap a pallet tighter, maybe it’s how to work better with your teammates, maybe it’s how to handle frustration when things go wrong. Over time, all those lessons add up. In my opinion that’s what turns a job into a career.
Now, let’s talk about our industries, warehousing, logistics, and transportation.
You know I feel that we’re the backbone of the economy. Everything, and I mean everything, passes through a warehouse and a truck before it gets to the shelf or the doorstep.
I’ve been in this field for over 40 years, and here’s one thing I love about it, the opportunity is always there. I’ve seen so many people walk in as temps, nervous, unsure if they’d even last the week, and within a couple of years they’re supervisors or managers. Or some love what they do so much you can just see the passion in their faces.
I thought of this one guy that had come in through a staffing agency. First day, he’s unloading freight by hand. He didn’t complain, he just worked. Week after week, he kept showing up, kept learning, kept volunteering for cross-training. Within 18 months, he was operating three different types of equipment. Four years later, he was promoted to a lead. And here’s the kicker, he eventually got his CDL, moved into transportation, and last I heard, he has his own route and is top in his region.
And it’s not just the upward mobility, it’s the variety that hooked me. Not everyone wants the same thing. Some people love operating equipment. Some like the fast pace of order selecting. Others find their niche in inventory control or dispatch, maybe a clerk, or auditing. Our industry has a path for everyone.
And let’s not forget stability. The world doesn’t stop needing food, medicine, and home goods. Even in tough economic times, the supply chain keeps moving. I remember the 2008 downturn, while a lot of industries were cutting back, warehouses and transportation kept hiring. And more recently with the pandemic, we’ve all seen how critical these industries are when things get tough. We don’t shut down, we step up.
So yeah, when people say, “It’s just warehouse work,” they don’t get it. I laugh at them, It’s not just a job. It’s an essential part of life. If I’m interviewing you, please don’t say I’m looking for just a warehouse job!
And that brings me to attitude. This was my original thought out on the patio!
If I could pass along just one piece of advice to anyone starting in this field, it’d be this, your attitude will carry you further than any skill you have on day one.
Years ago, I had two order selectors starting at the same time. Both learned the equipment fast, the electric rider double pallet jack. Both could move product safely and efficiently, and both had adequate or average productivity. But one of them always complained, about the workload, about the heat on the dry side or the cold in the cooler, and about the supervisors. The other one? He stayed positive, even on the rough days. He volunteered to help new hires, he asked questions, he kept pushing forward.
Guess which one I promoted? That second operator is now a warehouse manager, and I think he's on his way to being a director. The first one, he bounced around jobs, working at most all the competitors. I’m not sure what he’s doing today.
That’s the power of attitude.
It affects safety too. A positive worker may pay closer attention. They follow the rules, they look out for their team. Maybe staying a little more focused. A negative worker? They may cut corners. And cutting corners in a warehouse or behind the wheel of a truck is how accidents can happen.
It affects teamwork. We’ve all worked shifts where one or two people bring down the whole group. But I’ve also seen one upbeat person completely change the tone of a shift. Attitude is contagious.
And it affects longevity too. Our work isn’t easy. The hours are long, the pace can be unbelievable. But I’ve noticed that the people who last, the ones with 10, 20, 30 years in, are the ones who show up each day with that positive mindset. They focus on the opportunities, not the obstacles.
Now I’m not saying all that is in stone, but more times than not a positive attitude will be a winning attitude, in our professional careers and our personal lives.
So think about it. Why do you work? Sure, for the paycheck. But also for pride, identity, growth, and to contribute to something bigger than yourself I bet.
And tell yourself why you’re in the light industrial fields. I bet, at least in part, it's because they offer opportunity, variety, stability, and the chance to be part of the backbone of our economy.
And why is attitude everything? Because it impacts your safety, your teamwork, your advancement and opportunities offered, and whether this field becomes just a job or that rewarding career.
I’ll leave you with this thought, your career is what you make of it. I’ve seen people build incredible futures starting with a broom in hand or unloading cases in a trailer. And I’ve seen people with all the skill in the world stall out because they didn’t carry the right attitude.
So, wherever you’re at in your journey, whether you’re on the floor, on the dock, behind the wheel, or in the office, remember your own “why,” and take pride in this industry, and bring the best attitude you can. I feel it's not our bosses, managers, or companies that hold us back or advances us. We can change those things. It’s us, ourselves, that determine and control our careers, just like we control and are responsible for them.
And there's a couple of opinions for ya. Thanks for spending this time with us today. If you will, please share the podcast with a friend, and shoot us a short message to warehouseandoperationsasacareer.com with any comments or topic suggestions. I’ll get you an answer or find someone that can! Stay safe, stay positive, and I’ll see you next week.