Art of Consulting Podcast
You'll learn our top strategies to improve your career, confidence, lifestyle from us and other crazy successful seasoned consultants in IT and Management. Engage in the conversation as we discuss everything that brought us longevity and success over the years in the consulting industry.
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263 | AOCP The Preemptive Edge - Gaining a Strategic Advantage by Acting Early and Wisely
11/27/2025
263 | AOCP The Preemptive Edge - Gaining a Strategic Advantage by Acting Early and Wisely
00;00;00;01 - 00;00;31;05 Andy Hey, everybody, today I want to talk about the things we can do and decisions we can make ahead of time before something becomes an issue. Recently, most of us know about the government shutdown that had recently occurred. This is being recorded, November 24th, so of 2025. So anybody who wasn't aware of it in the US, the government had shut down, which was affecting air traffic because the air traffic controllers, some of them were having difficulty getting to work and some of them were being overworked because the government wasn't funded and they weren't getting paid. 00;00;31;05 - 00;00;47;13 Andy So I had to travel during that week. And what happened was I was I knew I would be able to get out of my home airport in Phoenix, of course, if the flight gets delayed. I just got home so it wasn't as big of a deal, but if I was going to my destination, I had to connect to get home. 00;00;47;13 - 00;01;10;21 Andy I couldn't get a direct flight, so I knew already I had to connect through another airport, which was a was another challenge. And of course, the whole network of of flights were being affected. So what I ended up doing was I postponed that trip because my feeling really was that once I get on that plane out of Phoenix, I had no control over when I could get back. 00;01;10;23 - 00;01;32;18 Andy I knew I had a flight booked to come home and you know, that was scheduled to come home, but I didn't know if that flight was going to be there. And and during the time when I was supposed to return home, there's about 10% of the flights they were expecting to be affected in the US. So there was a high potential that I was I was going to have an issue with my flight getting home. 00;01;32;18 - 00;02;08;08 Andy So really what I looked at was, you know what decisions can I make today to affect or put myself in a place where I'm not negatively affected by decisions that are out of my control? And so that's what I did. I just rescheduled my my trip to that client and, and, going in the future. But when I looked at, you know, look, talked about this, I thought about other sort of decisions that we make where they are one off things where we can make a choice and look at, you know, what decision can I make today where it's something that's not out of my control, but there's also much of our lives are spent 00;02;08;08 - 00;02;34;01 Andy dealing with things that have already occurred and where especially there's possibly high stress. And I go back. I recorded an episode way, way, way, way back. It was episode number nine. So this goes back to early in the Art of consulting days, one of the first episodes. So and in that episode, I talk about a lot of stress, especially when your subconscious is working on things as you sleep. 00;02;34;02 - 00;02;50;13 Andy This is one reason why we wake up at 3:00 or 3 a.m., and we have a hard time going back to bed, is because our subconscious is really working on the issues that are unresolved, and in that episode, I talk about some ways to deal with that. A couple of ways. You know, I recommend going back and listening to it. 00;02;50;13 - 00;03;14;03 Andy You can hear how young my voice might sound back then, and hopefully it sounds young. But anyways, one of the things is to immediately get up and write down all the things that are that you know are on your mind that are causing stress, and then immediately identify which ones are connected because. And then identify a step that you're going to make today to deal with that. 00;03;14;03 - 00;03;33;22 Andy One of the approaches to that is because often we can we can do things that will affect multiple areas in our lives. So and, you know, in that episode, I talk about the fact that if we don't do it, it's okay, because tomorrow morning we'll just wake up at 3 a.m. and our subconscious will remind us that we still have an outstanding task to do. 00;03;33;22 - 00;03;58;19 Andy So it'll our body and our brain will just keep reminding us until we we hopefully ultimately deal with it. But one of the things I wanted to talk about was being more proactive or preemptive on issues, especially when issues become a problem. So when we're notified of a problem that we're experiencing and, you know, we none of us get through life without major problems, it does not happen. 00;03;58;19 - 00;04;18;01 Andy You know, when we have those moments in our lives where everything is going good and things feel great and we're high, you know, we're on top of the world. Enjoy it. Because that does not happen. All the time. We're always going to have some issue and, you know, some issues are going to pop up at some point in time. 00;04;18;01 - 00;04;35;10 Andy We all have to deal with it. That's just part of being a human being. And normally those issues will be, you know, I kind of thought of a few different categories. You know, one, of course, is health. You know, when we have either a health issue, we're dealing with or a health scare, you know, those are things it could be us or it could be a close family member. 00;04;35;12 - 00;04;59;11 Andy But those are things that we're we have to deal with and things we have to look at and do something about. And, you know, we have to do some action towards dealing with that. Another one, of course, is financial. Most of us are going to deal at some point in our lives on a financial issue, either our own financial issues, which most of us will go through at some point, or it'll be a, again, a close family member. 00;04;59;11 - 00;05;15;07 Andy It'll be a child, a, you know, an adult child. It could be a parent, it could be a lot of different scenarios of people who are close to us, who are going through a financial issue. But typically it's us like we're we're going to go through some financial issue in our lives that we're going to have to deal with another one. 00;05;15;07 - 00;05;35;27 Andy It might, unfortunately, might be legal. You know, we might have a legal issue that we're trying to deal with. And again, that happens to people. It happens to close relatives. That's another one that, you know, we have to you know, people have to deal with. You know, the fourth one that I had was interpersonal issues. So when we're dealing with interpersonal issues it could be divorce. 00;05;35;27 - 00;05;53;11 Andy It could be issues with family members. It could be issues with our our children. Our parents could be interpersonal issues at work. Right. We're dealing with those sorts of things. Those are those, again are issues we need to deal with that that come up and we have choices to make where we can ignore them, but they're not going to go away on their own. 00;05;53;14 - 00;06;13;22 Andy And so we have to be proactive about that preemptive with what the next step is. We're in that situation. We have to deal with it. The last thing I want I have on the list is career. And the interesting thing was I wasn't even going to put career on the list because to me, typically our career is going to somewhat take care of ourselves itself. 00;06;13;24 - 00;06;36;24 Andy Normally, if we've got a career issue, it's going to lead into a financial issue or a health issue is going to lead into a career issue. Interpersonal issues are going to lead into career issues. Typically, our career issues are often driven out of the other four issues, and we often see that where someone is going through a divorce and their job starts to suffer. 00;06;36;28 - 00;07;03;04 Andy Many people I've not. I've been close to who who have gone through, unfortunately gone through that their career starts to suffer. And so, you know, that's one reason why when we look at those items, we need to be very proactive and preemptive about what our next decision has. One of the reasons why doing something is important is because we actually feel like we have some level of control over the things we do, rather than sitting back and letting things happen. 00;07;03;09 - 00;07;26;06 Andy And we want to be in that situation where we're doing something. So if somebody realizes, you know, they have to deal with their health, do something about it and do something about it today or their finances or whatever one of those items are, you know, do something about it. It will not fix itself. And the stress and the in a subsequent issues that come with it will not just go away magically. 00;07;26;06 - 00;07;52;04 Andy So what do you what can you do about these sorts of situations? The first thing is, of course, put a plan together. You know, even if the plan is just one step, if it's just to do one thing right, and it might be research right. Research, you know what to do in this situation. Today we've got AI that is a tremendous resource when it comes to searching for information, searching for help that might be out there, trying to find information that's there. 00;07;52;06 - 00;08;08;02 Andy Now, one of the problems with the information is we need to be able to process it. And there's a lot of conflicting information. One issue that I was going through and I won't share the details on it, but there was a lot of conflicting information. I found information that gave me one direction and then other information completely contradicted it. 00;08;08;02 - 00;08;26;18 Andy And so what I had to do there was I had now had to go find an expert in that area to try to find out what the facts really were. And so the next thing was, is to try to find an expert. So first the first thing was is the the initial, you know, looking for information. Then it was, you know, who can help me, right. 00;08;26;18 - 00;08;47;25 Andy Who is out there that can help me? It was not easy to find because it was it was an expert in an area. And as I was reaching out to people, those individuals said, no, I don't know anything about that. And I just kept reaching out to people. One of the things is when you start to go down this path is we start to realize that there's a lot of people that handle basic stuff, but there's not a lot of people to handle expertise. 00;08;47;25 - 00;09;17;28 Andy Right. Very specialized problem solvers, which is one reason why in consulting, typically, if you are an expert in an area, you're you're typically in more demand. You have to build up to that. But you want to find out who can help you. This isn't about just finding people who will listen. Sometimes it's good to get stuff off your chest, but you do want resolution, so, you know, find out who is out there that can actually help you in that same time, it's, you know, what decision can I make now, right, to start to deal with resolving this, this issue. 00;09;18;01 - 00;09;31;06 Andy One of the big points is the way you got into the problem is not the same way you're going to get out of the problem. My mom used to have a saying or August, she still has a saying, which she doesn't say very often anymore, is it's easier to stay out of trouble than to get out of trouble. 00;09;31;06 - 00;10;00;04 Andy But when we are in trouble in some area, it's important to not continue to stay in that trouble or to make the trouble worse. This is why we need to slow things down in most cases. Try to think through, get the proper advice, work through our challenges, think it through. And often we don't have that expertise. We, you know, we might have made up, made a wrong choice to get ourselves in the position we're in, but we often don't have the expertise to get out of that problem. 00;10;00;09 - 00;10;17;11 Andy So we need to find the right people and we need to listen to them. But we also have to do a lot of homework to make sure we're asking the right questions and make sure that the information they're giving us actually makes sense, because we want to make sure that if we are in something that's serious, that we are getting the right advice to get out of it. 00;10;17;15 - 00;10;45;24 Andy The next thing is, is really don't worry about an obstacle when we're working through something. And if you think of your career as it is right now, you probably faced thousands of little obstacles along the way, some big obstacles along the way. But you faced hundreds, if not thousands of them. Do not worry about the obstacles or someone saying, I don't have that expertise or know that, you know, you track somebody down that might be able to help and you find out they don't work there anymore and you don't know where to find them. 00;10;45;24 - 00;11;06;09 Andy Don't be worried about that. Keep it up. Be tenacious. Right? Have persistence and just continuing doing those tasks. Continue. Add it every day because this is what that problem needs, what the resolution needs for you to work through it to get to a resolution that's going to work for you. So keep working through it. The resolution might not be perfect. 00;11;06;14 - 00;11;24;01 Andy It likely is going to be something, especially if it's something that's major. It's probably not something that's ideal, right? Again, if we use the concept of divorce, I know a lot of people who have been through divorce, and it's not an ideal situation. For some people, maybe it is a good thing, but typically there's a lot of cost, there's a lot of pain, there's a lot of time involved, a lot of money. 00;11;24;03 - 00;11;43;03 Andy So so the point with that, even even if it's something where people look at it as something of as negative, look at it as something that, how do I make this the best situation for me, and what are the things that I can do? Where can I find advice? Where can I find support? Where can I find individuals who can maybe help me predict what's coming next? 00;11;43;05 - 00;11;59;10 Andy And as we keep moving down that road, we get more and more information, right? You ever you ever take a trip, right? We just push you to a place you've never been to. As we're driving down the road, we're looking in into the future horizon, right? We're driving and we're looking the future horizon. We haven't seen that before. 00;11;59;13 - 00;12;30;14 Andy But as we're looking, you know, 100 yards down the road, we can see what's coming. Now it becomes apparent to what what's coming up. And every time we take one more step, things become a little more clear and we've gone through it. One of the things with working through and doing more preemptive or proactive sort of decisioning, and the reason why I call it preemptive or proactive, you know, proactive being, you know, making a decision beforehand, preemptive, you know, making decisions that deal with a particular issue. 00;12;30;14 - 00;12;50;05 Andy So sort of a more of a, of a strategy around something has already taken effect. You know, you're already in, the situation and you're now making decisions that are going to put yourself in a position to be successful. But one of the things is it's this isn't about being vindictive, right? Like, so I use the example of of a divorce. 00;12;50;08 - 00;13;08;04 Andy And the only reason I do that is because that's one of the, you know, that's a personal decision. It's something that that happens, that interpersonal that affects a lot of people, and it can affect someone even if they're not going through it directly. It can affect individuals. But the decisions we make is not to be vindictive or to be punishing for other people. 00;13;08;04 - 00;13;28;12 Andy In this, we want to be professional, making decisions that serve us, that give us the result that we're looking for. And when we go through these particular issue, it could be a financial issue. It could be a lot of different situations where, let's say we ran onto some financial difficulties. It's to try to deal with the emotional end of it and learn from it. 00;13;28;16 - 00;13;47;01 Andy One of the big things I find is, is every time we go through a big challenge, it's an opportunity for us to learn from it, to build a skill set to help us in the future and help us with with future issues. Again, because I said, like, we're not going to get through life without having some challenges and some big challenges. 00;13;47;04 - 00;14;08;26 Andy And when we look at an individuals who are highly successful, they're making big decisions. And when we think, you know, one scenario, you know, I was talking about was I'm from grew up in Winnipeg, Canada, and there was a company called Canwest Global, and they owned a lot of the TV properties that they owned, like HD, HGTV, the Food Network. 00;14;08;26 - 00;14;34;02 Andy I think they might have owned Lying Lionsgate Films. I could be wrong with that, but they did own some of the TV, movie studios, a lot of TV properties, and they ran on to some financial difficulties where they ended up having to sell off the company. Now we look at that and we go, okay, well, the CEO who really represented the family that built up this empire, right? 00;14;34;02 - 00;14;50;05 Andy He's trying to make the decisions to keep this company alive. We kind of look at and go, well, yeah, that's his job. And and we can kind of look at it. Well, this is their family's legacy. This is their this is where their family makes money. This is where their family invested. This is how their their dad built out that business. 00;14;50;06 - 00;15;18;23 Andy That individual had to work through those challenges. And come up with a try to come up with a plan to to save some of their properties and save some of their financial interests. So, you know, and hopefully you're not negotiating, you know, multi-million dollar bailouts. But there are people who do and you have to learn those skills. So, you know, one of the big things is that as we develop as consultants, we're going to be we're going to be negotiating and working through problems that become bigger and bigger and bigger as our careers advance. 00;15;18;23 - 00;15;43;12 Andy And so this is where coming up with that ability to work through those starts with the the smaller issues. So as you're going through challenges is build up. That's that skill set. And and work through that and understand that again, people are going through these. And this is something that we we can't avoid in our lives. So so the big thing I think is, you know, really trying to understand the emotional piece of it as well and that the emotions will kick in. 00;15;43;15 - 00;16;00;04 Andy But but also understand that there are solutions to the issues that we're in. And sometimes they may not be the ideal one. They may be something that we necessarily would choose, but there are solutions for the for the situations that we're in or the, the challenges that we're facing. And there are experts out there that can help us through it. 00;16;00;04 - 00;16;19;05 Andy So work through that. You're going through it, know that. You know, it's again, it's going to happen. It's something that people go through. It's just part of living. It's part of life. It's part of being an adult. And, these things happen. And the more we're involved with different things in our career, the more advanced our career becomes, the more we're going to be. 00;16;19;05 - 00;16;38;03 Andy These things are going to happen because we're going to be exposed to more of them from a professional level and also a personal level. There's going to be more challenges that come up and and understand that we have the skills to deal with that. We just have to, you know, find again the path and and trust the path and trust those around us as we work through it and do our research and and our due diligence. 00;16;38;03 - 00;16;56;17 Andy So anyways, I wanted to share that, especially for anyone who's going through that now, but...
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262 | More Than Compliance - How Confidentiality Serves Us
11/20/2025
262 | More Than Compliance - How Confidentiality Serves Us
The Art of Consulting Podcast – Episode Transcript Hosts: Andy Fry & Cat Lam Episode Topic: Non-Disclosure Agreements and the Power of Keeping Information Confidential [00:00 – Intro Music] Andy Fry & Cat Lam (together): Welcome to the Art of Consulting Podcast with Andy Fry and Cat Lam. We are seasoned IT consultants, CPAs, and professional-development connoisseurs. Each episode we bring you an inspiring message to help you discover that X-factor as a professional in your field so you can gain the success you know you deserve in your career and in your life. [00:15] Andy Fry: Hey everybody, today I want to talk about non-disclosure agreements and keeping information close to our chest. One of the things that, as a consultant, you’ve either already signed or you will sign—especially if you’re new to consulting—is a non-disclosure agreement, or what’s commonly called an NDA. It really is a confidentiality agreement that says you’re not going to share information that is not already public with people who shouldn’t have it. Publicly traded companies require this because if you have access to their financials, or you’re in meetings where they’re about to disclose material non-public information, you possess something valuable. If you start talking to other people, sharing that privately, or—worse—publicly, you can be sued, fired, or face a whole range of consequences depending on the severity. Most NDAs are signed purely for protection; you sign it, you agree not to share, and most of us never have to worry about it day-to-day. But the broader concept of confidentiality is absolutely critical in consulting—and, honestly, in our personal lives too. [01:10] The number-one reason it matters? We’re trying to prove we’re trustworthy. Trust is a huge thing for me. I even wrote a book called The Trust Paradigm (there are actually three books with that title, but mine’s the one with Andy Fry on the cover). I wrote it because I wanted to figure out: What is trust? How do you build it? How do you measure it? As consultants, we prove trustworthiness through integrity—making sure the information we hear isn’t used for our own benefit. “Our own benefit” can be financial (classic corporate espionage—yes, it happens at the corporate level too, not just governments). Or, more commonly, it’s the ego boost of feeling important because we “know something” and get to tell it. [02:05] I’ve always treated any confidentiality agreement as lifelong. I have clients I haven’t worked with in years. The information I learned back then—probably all public by now—but there could still be context, reasons behind decisions, who said what about letting someone go or selling a division… I view that NDA as in perpetuity. I’m never going to talk about it. I recommend everyone adopt that mindset. I actually had a client bring me into a highly sensitive project with only a handful of people in the loop. They told me point-blank: “We’re bringing you in because you’ve proven in the past you don’t share things you hear.” They still made me sign another NDA. I signed it and said, “Just so you know—when I sign this, I treat it as forever.” [03:00] Organizations can and do test for leaks. At high-clearance levels it’s obvious, but even regular companies sometimes plant slightly different versions of the same information to see who’s talking. So ask yourself with every piece of information: Is this my story to tell? I once had a family member share something very personal that was happening with my immediate family—me, my wife, and our two kids. It wasn’t their story. I told them, “That wasn’t yours to tell.” It hurt because it showed a lack of boundary awareness. [03:45 – Personal story – Calgary street encounter] I was walking in Calgary for a client, and a friend’s wife comes out of an apartment building that definitely wasn’t where they lived. Eyes got big, I nodded, kept walking. I spent the next week wondering, “Do I tell my friend?” A week later he called laughing: “Hey, I heard you ran into [wife’s name]. She was visiting a friend who lives there and couldn’t remember your name in the moment.” We both laughed—she thought I kept walking because I suspected something, and I kept walking because I didn’t want to accidentally say the wrong thing. Moral: We often don’t have the full picture. [04:40] As consultants we’re paid for what we know. Having “extra” information can make us feel powerful, special, in the know. But watch high-performing executives in a room—they speak very little. Top performers are extremely discreet about what they share and with whom. That’s the behavior we want to model. [05:10 – Early-career story – drinks with another consultant] Over 25 years ago I was out for drinks. Another consultant bragged they’d just signed a big staff-augmentation deal with a health authority that was actually going to replace a bunch of internal employees. I had a close friend who worked there. I was torn—do I warn him? A senior consultant gave me great advice: You care about your friend—that’s valid. You don’t actually know if the rumor is true or the full intent. Even if you tell him, what do you expect him to do? Quit? Confront his boss? Live in paranoia waiting for the axe? Sometimes “sharing because we care” just offloads worry onto someone else. [06:10 – Practical tips for everyday confidentiality] Speakerphone etiquette: If you’re on speaker and others can hear, announce who’s in the room (or the car). I don’t want to swear or share sensitive info if your 7-year-old (or anyone) is listening. Recorded meetings / Zoom / Teams: Once it’s recorded or transcribed, you no longer control that file. Assume anything said can be forwarded. Sharing with spouse or significant other: It’s normal to need to vent, but sanitize the details. Leave out names, specific identifiers, anything that could accidentally get repeated at the next dinner party. Doctor/therapist analogy: You wouldn’t want your doctor or therapist going home and giving your spouse a play-by-play with your name attached. Treat client info the same way. Assume you live in a small town where everyone knows everyone. That mindset keeps you safe. [07:30 – Closing] If you’re new to consulting, this is one of the most important professional habits you can build. If you’re seasoned, it’s a friendly reminder. Keeping information confidential when it should be is simply the right thing to do—and it will accelerate your career because people will trust you with bigger, more sensitive, and more lucrative engagements. So keep being awesome, work hard, and have yourself a great week. [08:00 – Outro Music]
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261 | Why We Should Assume Someone Is Always Recording
11/13/2025
261 | Why We Should Assume Someone Is Always Recording
Why We Should Assume Someone Is Always Recording In this solo episode, Andy Fry reflects on how everyday behavior—inside and outside the workplace—shapes our personal brand and professional reputation. Through personal stories and relatable lessons, he reminds listeners that in today’s world of smartphones and social media, every action could be on record. Andy shares an eye-opening story about visiting a college track team whose coach insisted her athletes greet everyone politely because “you never know who you’re talking to.” That lesson sparked a deeper conversation about professionalism, reputation, and emotional control—especially when stress, anger, or frustration threaten to take over. 💡 Key Takeaways Professionalism never turns off: Your personal and professional conduct are one and the same. Every interaction matters: Treat people kindly—you never know who’s watching or recording. Control the triggers: Catch negative emotions early and reset before reacting. Grace and forgiveness: If you make a mistake, own it, apologize, and move forward. Stop glorifying others’ failures: Resist the online culture of finding joy in others’ missteps. Andy closes with a reminder to lead by example, forgive quickly, and always put your best self forward—on and off camera.
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260 | Power Moves: Inside Energy Innovation and Consulting with Ashton Fox
10/16/2025
260 | Power Moves: Inside Energy Innovation and Consulting with Ashton Fox
Power Moves: Inside Energy Innovation and Consulting with Ashton Fox In this episode, Cat sits down with Ashton Fox, President of Onix Energy, to explore how consulting and executive leadership are reshaping the future of energy. With an impressive career spanning renewable energy, natural gas, and electricity supply, Ashton brings a wealth of experience on scaling organizations, transforming business models, and leading companies through high-stakes change. Ashton shares how he helped transform a negative-revenue startup into a $150M powerhouse, scaled solar and renewable operations across new markets, and shifted an energy supplier from 10% to 100% renewables. But beyond the numbers, he dives into what it really takes to be a transformational leader: building trust, managing culture during rapid growth, and creating sustainable strategies that last. Key Insights You’ll Learn Energy Leadership: How Ashton navigated the transition from fossil fuels to renewables while maintaining profitability and growth. Scaling with Purpose: Lessons on expanding a company’s footprint from one market to six while multiplying revenue by 15x. The Consulting Mindset: Why consulting skills are crucial for energy executives — from solving complex problems to guiding strategic pivots. Sustainability in Action: How to implement efficiency programs that save clients 25% on energy costs while driving impact. Executive Lessons: Ashton’s take on building recurring revenue streams, transforming company culture, and positioning businesses for long-term success. This conversation is a must-listen for consultants, executives, and anyone interested in how innovation, leadership, and consulting expertise intersect in one of the world’s most important industries. 🌐 Official Podcast Title Power Moves: Inside Energy Innovation and Consulting with Ashton Fox 🔗 Where to Find our Guest What Guest is Promoting: LinkedIn: 👤 Guest Bio – Ashton Fox Ashton Fox is a visionary C-Suite executive with extensive experience in strategic leadership, enterprise transformation, and organizational growth in the renewable energy sector. As the former CEO of a solar EPC company and COO of a natural gas and electricity supplier, Ashton has a proven track record of scaling organizations, driving market expansion, and delivering exceptional shareholder value. During his tenure at the energy supply company, Ashton transformed the organization from a negative revenue startup to an entity with $150M in assets, expanded its footprint from one market to six, and increased the customer base and revenue by 15x. He pioneered the company's transition from 10% to 100% renewable energy sources and developed comprehensive energy efficiency programs resulting in average customer savings of 25%. At the solar EPC company, Ashton led strategic growth and market expansion, scaling the sales organization by 50% while maintaining profitability and establishing strategic partnerships with key equipment suppliers. Currently, Ashton is the President of Onix Energy, where he focuses on energy procurement and specialized sustainability programs for commercial clients. He also provides executive-level consulting services to renewable energy and cleantech organizations, focusing on strategic growth initiatives, operational excellence, and market expansion strategies. He specializes in transforming traditional energy companies into renewable energy leaders while establishing recurring revenue streams and optimizing financial performance.
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259 | From Oilfields to Solar Fields: Building Ridgeline Solar and the Future of Clean Energy
10/09/2025
259 | From Oilfields to Solar Fields: Building Ridgeline Solar and the Future of Clean Energy
In this episode of the Art of Consulting Podcast, hosts Andy Fry and Cat Lam sit down with Drew Mair, President of Ridgeline Solar, to explore his inspiring journey from Alberta’s oil and gas sector to building one of the most respected solar manpower companies in Western Canada. Drew shares how his early career as an electrician shaped his transition into renewable energy, and the challenges of moving from “one guy in a truck” to running a full-fledged solar construction business. He talks candidly about balancing golden handcuffs with flexibility, the risks of entrepreneurship, and the mindset shift from being self-employed to leading a team. The conversation dives into: Starting Ridgeline Solar – why Drew left the oilfields to build something of his own Golden Handcuffs vs. Flexibility – making the choice to prioritize freedom and family over security Scaling a Business – moving from solopreneur to building teams, hiring operations managers, and creating systems Pipeline Fears – how Drew manages the ever-present fear of “dry spells” in project work Quality and Transparency – why Ridgeline Solar stands apart, with in-house electricians, rigorous QA, and complete transparency with customers Future of Solar Energy – the growth of utility-scale projects, opportunities in Alberta and beyond, and why Drew welcomes any innovation that moves clean energy forward Whether you’re an entrepreneur, energy enthusiast, or someone curious about the future of renewables, this episode delivers real-world lessons on resilience, leadership, and innovation. Where to Find our Guest What Guest is Promoting: LinkedIn: Guest Bio Drew Mair – President, Ridgeline Solar Drew Mair is the President of Ridgeline Solar, a company specializing in utility-scale solar manpower solutions. With over a decade of experience as an electrician in Alberta’s energy sector, Drew transitioned from oil and gas to renewable energy, driven by a desire for flexibility and a passion for building something of his own. Starting as a solopreneur—just one person and a truck—he grew Ridgeline Solar into a respected organization known for its operational excellence, transparency, and commitment to quality. Drew’s leadership focuses on building strong teams, delivering high-value solar projects, and continuously improving processes to set new standards in the industry.
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258 | Breaking Barriers: Svetlana Winters’ Journey from Russia to CFO in American Oil & Gas
10/02/2025
258 | Breaking Barriers: Svetlana Winters’ Journey from Russia to CFO in American Oil & Gas
Breaking Barriers: Svetlana Winters’ Journey from Russia to CFO in American Oil & Gas In this episode, we sit down with Svetlana Winters, CFO at Alteriver, whose journey from Russia to the executive boardroom of a U.S. oil & gas company is nothing short of inspiring. Svetlana shares how she left a top finance role in Russia to start over in the United States—facing language barriers, cultural challenges, and the uphill climb of rebuilding her career from the ground up. Her story is a testament to perseverance, adaptability, and the strength required to thrive in male-dominated industries. Key Insights You’ll Learn Starting Over with Courage: How Svetlana navigated language and cultural barriers while rebuilding her career in a new country. Leadership in Oil & Gas: The realities of being a woman leader in a highly male-dominated sector—and how she earned respect through expertise and resilience. The CFO’s Role Beyond Numbers: Why financial leadership is about relationships, trust, and proactive decision-making, not just balance sheets. Building Trust as a Leader: Svetlana’s three-part formula for becoming a trusted advisor: build credibility through action, anticipate needs, and communicate with clarity. Global Lessons in Leadership: The cultural differences in management styles she’s observed across Russia, the U.S., and beyond—and how they’ve shaped her approach. Svetlana’s journey shows that even when you have to start over, determination, strategy, and a positive outlook can take you to the very top. 🌐 Official Podcast Title Breaking Barriers: Svetlana Winters’ Journey from Russia to CFO in American Oil & Gas 🔗 Where to Find our Guest What Guest is Promoting: LinkedIn: 👤 Guest Bio – Svetlana Winters Svetlana Winters is a seasoned finance and accounting leader with over 25 years of experience spanning FP&A, regulatory compliance, and strategic financial management. Currently serving as CFO at Alteriver, Svetlana has driven transformative initiatives including a $70 million cost recovery, IPO-critical audits, and the overhaul of asset management systems. Her career includes senior roles at industry giants like Baker Hughes, CNJ Energy Services, and Tubular Solutions, where she led GAAP/IFRS compliance, tax strategy, and capital planning. Svetlana holds both a master’s and bachelor’s degree in accountancy and auditing from the East Siberian University of Technology, is a certified financial director and professional accountant through IFAC, and is fluent in English and Russian. Her global perspective, technical expertise, and passion for mentoring make her a powerhouse in the world of finance and a role model for aspiring leaders.
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257 | Fractional CFOs: The Secret Weapon for Scaling, Selling, and Stress-Free Success
09/25/2025
257 | Fractional CFOs: The Secret Weapon for Scaling, Selling, and Stress-Free Success
Fractional CFOs: Turning Financial Chaos Into Strategic Wins with Emily Statler In today’s episode, Cat welcomes Emily Statler, a seasoned Fractional CFO and Financial Coach who has spent more than 20 years helping consultants transform financial headaches into strategic victories. Emily shares how fractional CFOs are no longer just for big corporations — consultants, solopreneurs, and small-to-mid-sized firms can all benefit from high-level financial guidance without the burden of a full-time hire. Together, Cat and Emily dive into three key perspectives: For solopreneurs and consultants: How to know when it’s time to bring in financial expertise (hint: when your bank balance is always scraping zero or you’re working nonstop with little to show for it). For growing firms: Why having clean books, cash flow clarity, and an exit strategy early on is critical if you want to scale or eventually sell. For aspiring fractional CFOs: Emily’s own journey from bookkeeper to trusted financial partner, including how to land that first client and build confidence in this fast-growing field. They also unpack hot topics like: How CFOs often bridge finance and operations What buyers really look for when valuing a consulting business Why having a clear exit strategy is essential, even if you never plan to sell The mindset shift required to stop “DIY-ing” everything and start building a sustainable business This episode is packed with actionable insights for consultants who want to not only hit revenue goals but also build a business (and life) they actually love. 🔗 What Guest is Promoting Emily’s latest work can be found at . If someone enjoyed the show, shoot me a connection on LinkedIn—I'm all about meeting new people, swapping ideas, and growing together... 👉 👤 Guest Bio – Emily Statler Meet Emily Statler, a Fractional CFO and Financial Coach with 20+ years of experience helping consultants turn financial headaches into strategic wins. Emily empowers consulting professionals to master cash flow, boost profitability, and truly enjoy their financial journey. Her passion lies in connecting financial strategy to both business growth and personal fulfillment—ensuring clients not only hit revenue targets but also achieve the life goals that matter most. Emily’s approach goes beyond spreadsheets, focusing on financial freedom that lets consultants scale their impact and live their dream lifestyle. Outside of work, you’ll find her soaring on new adventures, spending time with family, and prioritizing self-care.
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256 | How Returning a Man's Gloves Helped Move Me Forward
09/19/2025
256 | How Returning a Man's Gloves Helped Move Me Forward
Andy shares a story of a difficult time in his life where an apparent unassuming event helped move him forward and change his perspective. This began a path a consistent changes for the better.
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255 | How to Use Consistency and Bursts to Achieve Goals
09/12/2025
255 | How to Use Consistency and Bursts to Achieve Goals
In this episode Andy walks through two approaches he's used to achieve goals that take a long time to accomplish. How to breakdown goals into smaller components and how to continue a consistent approach to achievement.
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254 | How to Deal with the Defining Project in Our Careers
09/05/2025
254 | How to Deal with the Defining Project in Our Careers
In this episode Andy discusses that there is typically one project that defines our career, will we continue in consulting, or will will switch careers. He discusses the signs and when this typically occurs as well as how to approach it. Its also a reminder for more seasoned consultants that this happens to others (and you may have forgotten it happened to you) and it may happen with minor changes in our careers.
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253 | The Ingredient for the Law of Abundance
06/21/2025
253 | The Ingredient for the Law of Abundance
In this episode of The Art of Consulting, Andy Fry explores the transformative concept of the Law of Abundance, challenging the scarcity mindset that often limits our potential. He highlights the universe's boundless resources and emphasizes the need to move beyond beliefs such as "there’s not enough time, money, or opportunities." Through personal stories and actionable strategies, Andy offers guidance on shifting perspectives and embracing abundance as a pathway to success. From identifying how scarcity is used in sales tactics to underscoring the value of creativity and consistent effort, Andy provides practical tools for breaking mental barriers and unlocking hidden opportunities. His message is inspiring yet pragmatic: abundance is real, but achieving it requires belief, intentional action, and the willingness to collaborate. Episode Summary: Understanding the Law of Abundance: The universe provides abundant resources, but scarcity is a mindset that often limits us. Scarcity creates urgency and pressure, often used in sales tactics like "limited time offers" or "only a few left." Shifting the Mindset: Focusing on abundance allows for creative solutions and opportunities. Stress and limitations arise when scarcity dominates your thoughts. Work and Action: While resources are abundant, effort and work are required to access them. Examples include desalinating water from the ocean or mining natural resources. Belief and Creativity: Believing in abundance helps you see opportunities where others see limitations. Creativity plays a key role in defining and pursuing your goals. Personal Stories and Insights: The speaker shares a story about finding money at Legoland and the importance of effort, even when resources seem readily available. They highlight that collaboration and persistence are often necessary to achieve goals. The Takeaway: The law of abundance is not about waiting for things to magically appear but believing that resources exist and working towards them. Visualizing your goals, staying creative, and taking action are essential for success. Episode Highlights: Introduction to the Law of Abundance The Scarcity Mindset in Sales and Daily Life Overcoming Scarcity: A Framework Personal Story: Finding Time Through Belief Personal Story: Discovering Abundance in Unexpected Places Abundance Requires Action and Effort Creativity and Resourcefulness as Keys to Abundance Achieving Greatness Through Collaboration and Hard Work Closing Thoughts: Embrace Abundance
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252 | Coffee Is For Closers - Revisited
03/21/2025
252 | Coffee Is For Closers - Revisited
In this thought-provoking episode of The Art of Consulting podcast, Andy discusses the "50-Minute Focus" technique. Throughout the conversation, he sheds light on critical lessons about identifying productivity pitfalls, the significance of adapting dynamic strategies, and leveraging unconventional approaches to foster successful personal and professional habits. From the transformation of time management techniques to the essential role of prioritizing tasks, Andy offers a treasure trove of insights and practical guidance for consultants seeking to excel in their personal and professional lives. Episode Summary: Introduction and Reflections from 2020 (00:06 - 00:44): The episode begins with a reflection on previous discussions from 2020 and the changes brought on by COVID-19. The Impact of Distractions (00:44 - 01:18): The speaker highlights the constant distraction posed by social media and smartphones, and their effect on productivity. Increased Distractions Over Time (01:18 - 02:00): A discussion on how distractions have become more pervasive over time, despite advancements in app efficiency. Understanding "Coffee is for Closers" (02:01 - 02:34): The speaker explains the phrase "coffee is for closers" employed as a motivational tool in sales. Strategies for Maintaining Productivity (02:34 - 03:15): The speaker shares personal strategies for maintaining productivity, such as task lists and prioritization. The Importance of a Task List (03:15 - 03:50): Emphasizes the role of task lists in proactive work and productivity. Approach to Task Prioritization (03:50 - 04:23): The speaker shares his approach to task prioritization, considering due dates and personal satisfaction. Evaluating and Prioritizing Tasks (04:24 - 04:53): Further explanation on task evaluation and prioritization. Considering Personal Satisfaction in Task Prioritization (04:53 - 05:29): The speaker advises prioritizing tasks that bring personal satisfaction and a sense of accomplishment. Interdependencies in Task Prioritization (05:29 - 06:01): The speaker discusses the role of interdependencies when prioritizing tasks within a team. The Importance of Task Prioritization (06:02 - 06:31): A reiteration of the importance of prioritizing tasks for a productive day. Time Boxing Tasks (06:32 - 07:17): The speaker introduces the concept of time boxing tasks to manage workload and time effectively. Task List Preparation for the Next Day (07:18 - 07:50): Discusses the strategy of preparing a task list for the next day the night before. Concept of Time Boxing (07:51 - 08:29): The speaker discusses the concept of time boxing, a productivity strategy. Benefits of Time Boxing (08:31 - 09:06): Emphasizes the benefits of time boxing in managing tasks and time. Starting With Difficult Tasks (09:07 - 09:43): The speaker advises starting with the most difficult tasks to build momentum and ease into the day. Benefits of Time Boxing (09:44 - 10:17): The benefits of time boxing, particularly in managing unexpected schedule changes, are discussed. Reiterating Importance of Prioritization and Time Boxing (10:17 - 10:52): The speaker reiterates the importance of task prioritization and time boxing. Rewarding Oneself Upon Task Completion (10:53 - 11:37): The speaker emphasizes the importance of rewarding oneself after completing tasks. Tackling Difficult Tasks First (11:37 - 12:22): Discusses the strategy of tackling difficult tasks first to build momentum and reduce stress. Importance of Rewarding Oneself (12:23 - 13:02): A reiteration on the importance of self-reward after task completion. 50-Minute Increments for Larger Tasks (13:02 - 13:37): The speaker shares his strategy of working in 50-minute increments for larger tasks. Benefits of the Speaker's Approach (13:37 - 14:16): Discussion on the personal benefits of the speaker's approach, including better production and momentum. Risk of Burnout (14:18 - 14:55): Highlights the risk of burnout if one does not reward themselves and maintain a healthy work-life balance. Early Requests for Collaboration (14:56 - 15:28): The speaker discusses the importance of initiating collaborative requests early in the day. 50-Minute Increments for Larger Tasks (15:30 - 16:16): Reiteration of the strategy of breaking up larger tasks into 50-minute increments. Benefits of the Speaker's Strategies (16:17 - 16:58): The speaker emphasizes the benefits of his strategies, including increased productivity and improved personal life. Early Requests for Collaboration (16:59 - 17:28): A reiteration of the importance of sending tasks or requests to colleagues early in the day. Nightly To-Do List Preparation (17:29 - 18:07): The speaker recommends preparing a to-do list the night before for a productive start to the day. Early Morning Collaboration Requests (18:08 - 18:40): Discusses the benefits of sending collaborative requests first thing in the morning. 50-Minute Increment Time Boxing (18:40 - 19:11): The speaker re-emphasizes the concept of time boxing tasks into 50-minute increments. Benefits of the Speaker's Strategies (19:12 - 19:45): Reiterates the benefits of the speaker's strategies, including better productivity and momentum. Benefits of Task Management Strategies (19:46 - 20:23): The speaker reiterates the benefits of his task management strategies, including better productivity and momentum. Using 50-Minute Increments for Studying (20:23 - 21:04): Shares personal experience of using the 50-minute increment approach while studying for a certification. Importance of Rewarding Oneself (21:05 - 21:39): Reiterates the importance of rewarding oneself after completing tasks. Maintaining Momentum and Avoiding Burnout (21:40 - 22:47): Emphasizes the importance of maintaining momentum and taking adequate breaks to avoid burnout. Benefits of the Speaker's Strategies (22:47 - 23:32): The speaker discusses how his strategies have helped him stay productive and manage his workload. Benefits of the Speaker's Approach (23:32 - 24:06): The speaker emphasizes the benefits of his approach, including better productivity and momentum. Benefits of the Speaker's Approach (24:07 - 24:43): Reiterates the benefits of the speaker's approach, including better productivity and momentum. Reflection on Strategies for a Productive Week (24:44 - 25:29): The speaker reflects on how his strategies have contributed to his productivity and satisfaction during the week. Conclusion and Look Ahead (25:29 - 25:51): The speaker concludes the episode by encouraging listeners to implement his strategies and looks forward to future discussions. Episode Highlights: (00:06 - 00:44): The speaker reflects on changes brought on by COVID-19. (00:44 - 01:18): The speaker discusses the impact of social media and smartphones on productivity. (02:01 - 02:34): An explanation of the motivational phrase "coffee is for closers" is provided. (02:34 - 03:15): The speaker shares his strategies for maintaining productivity, such as task lists and prioritization. (03:50 - 04:23): The speaker's approach to task prioritization based on due dates and personal satisfaction is discussed. (04:53 - 05:29): The importance of personal satisfaction in task prioritization is highlighted. (06:32 - 07:17): The speaker introduces time boxing as a strategy to manage workload and time. (07:18 - 07:50): The speaker emphasizes the importance of preparing a task list for the next day. (08:31 - 09:06): The benefits of time boxing in managing tasks and time are discussed. (10:53 - 11:37): The speaker emphasizes the importance of rewarding oneself after task completion. (13:02 - 13:37): The speaker shares his strategy of breaking up larger tasks into 50-minute increments. (14:18 - 14:55): The speaker highlights the risk of burnout if one does not reward themselves and maintain a work-life balance. (14:56 - 15:28): The importance of initiating collaborative requests early in the day is discussed. (16:17 - 16:58): The speaker emphasizes the benefits of his strategies, including better productivity. (17:29 - 18:07): The speaker recommends preparing a to-do list the night before to kickstart a productive day. (19:46 - 20:23): The speaker reiterates the benefits of his task management strategies. (20:23 - 21:04): The speaker shares his experience of using the 50-minute increment approach for studying. (21:40 - 22:47): The importance of maintaining momentum and taking breaks to avoid burnout is emphasized. (24:44 - 25:29): The speaker reflects on how his strategies have contributed to a productive week. (25:29 - 25:51): The speaker concludes the episode by encouraging listeners to implement his strategies.
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251 | How to Deal with Communication Challenges
03/14/2025
251 | How to Deal with Communication Challenges
Andy shares his thoughts on how to keep communication on track.
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250 | How to Prepare for a Geo-Political Event
03/07/2025
250 | How to Prepare for a Geo-Political Event
In this episode Andy discusses steps you can take to deal with and preprare for potential Geo Political events.
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249 | Unmasking Corporate Fraud and Cybersecurity: Real Stories and Practical Tips with Stephanie Forbes
11/09/2024
249 | Unmasking Corporate Fraud and Cybersecurity: Real Stories and Practical Tips with Stephanie Forbes
In this compelling episode of The Art of Consulting podcast, Stephanie Forbes brings her expertise to the table, discussing the prevalent and often sophisticated issue of corporate fraud and cybersecurity. Throughout the conversation, we navigate the different ways in which fraud can occur within an organization, the impacts it can have, and the steps that can be taken to prevent it. From harrowing stories of payroll fraud to the intricacies of implementing governance models, Stephanie provides actionable insights to secure the financial and informational assets of companies. Episode Summary: [00:00-01:05] Introduction: Hosts recap previous discussions and introduce today’s focus on how funds may be fraudulently siphoned from organizations. [01:06-02:41] Stephanie Forbes on Payroll Fraud: Forbes shares insights on payroll vulnerabilities and fraud risks. [02:42-03:35] Payroll Fraud Case Study: Example of payroll fraud involving fictitious employees under a single manager. [03:36-05:11] Sophisticated Fraud Techniques: Discussion of fraud types, including wire fraud, and their significant impact. [05:12-07:20] Cybersecurity Incidents: Forbes recounts a cyber breach resulting in company system loss. [07:21-12:47] Cloud System Risks: Exploring cloud access risks and keychain security vulnerabilities. [12:48-18:05] Cyberattack Recovery: Strategies for recovery, backup importance, and governance frameworks. [18:06-21:16] SMB Cybersecurity Tips: Affordable, effective cybersecurity practices for small to medium businesses. [21:17-29:00] Final Tips: Emphasis on advanced authentication and data protection strategies. Catch Stephanie next at The P-World Conference in Toronto December 4th.Click here for more info Episode Highlights: [01:06] Money Leak Channels: Forbes agrees with the host on limited money outflow channels and details fraud-prone areas. [01:19] Payroll and Procure-to-Pay Systems: Identified as high-risk zones for fraud, with a reference to a 2023 fraud report. [02:42] Payroll Fraud Example: Case where one individual received 74 checks, linked to a manager's scheme. [03:36] Fraud Complexity: Forbes describes another fraud instance involving last-minute bank account changes. [06:21] Cybersecurity Focus: A real-world case where a company lost cloud control due to a cyberattack. [07:21] Cloud Security Explained: Forbes clarifies cloud risks, including hackers gaining access to a company’s keychain. [12:48] Cyberattack Recovery: Importance of offsite backups and system restoration strategies. [18:06] Governance Models: Forbes advocates for governance models covering people, processes, and technology to defend against fraud. [21:17] SMB Cybersecurity Advice: Tips on cybersecurity insurance and routine data backups for small and medium businesses. [29:01] Final Insights: Forbes calls for barriers between cloud and operational systems and highlights authentication protocol needs. About Our Guest: Stephanie Forbes is a seasoned executive with over two decades in business, risk management, and supply chain. Her extensive experience has driven high-profile projects across the energy and construction sectors. As interim vice chair of Supply Chain Canada, Alberta Institute, Forbes actively supports supply chain development, with expertise in governance and supplier lifecycle management. Where to Find Our Guest Online: LinkedIn – Stephanie Forbes: Website –
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248 | Decoding Consulting Secrets: The Art of Knowledge Transfer
11/02/2024
248 | Decoding Consulting Secrets: The Art of Knowledge Transfer
In this episode of The Art of Consulting podcast, hosts Andy and Cat reunite for a rare “together episode” discussing the nuances and importance of knowledge transfer in the consulting space. As consultants from various fields, they explore the idea of consulting as a temporary yet impactful role, emphasizing the value of effectively transitioning their knowledge to clients and the critical role of documentation and interpersonal skills in a consultant’s success. Episode Summary: [00:05] Andy and Cat kick off a special co-hosted episode, reflecting on their individual expert interviews and the rarity of their joint episodes these days. [00:38] They talk about their intense collaboration periods in the past, contrasting it with their recent individual projects. [00:46] Core Topic: The transfer of knowledge. They highlight the paradox of good consultants—working themselves out of a job—while maintaining strong client relationships, with clients often returning for help with new challenges. [01:37] They discuss the necessity of identifying a key person within the client's organization for knowledge transfer, ensuring smooth operations post-consultancy. [04:36] Discussion on the optimal timing for identifying a successor at the client site, stressing the importance of involving them from the start of the project. [06:46] Andy expresses concern about clients deferring knowledge transfer until after go-live, leading to gaps in understanding key project decisions. [10:47] The conversation shifts to the importance of moving from people-centric to system-centric operations and the risks of not having redundancy in organizational knowledge. [14:48] Andy and Cat discuss transferring not only technical knowledge but also the interpersonal skills and sensitivities critical to successful consulting. [16:55] They emphasize the need for user-friendly tools to document technical knowledge and the tact needed to convey information about team dynamics. [22:34] They provide an action plan for listeners on how to approach knowledge transfer. They advise identifying primary and secondary successors, choosing a starting point, using effective documentation tools, and considering the human aspect of knowledge transfer. [39:20] The episode closes by affirming the value of human relationships in the consulting process. Episode Highlights: [00:05] – Introduction: Andy and Cat discuss the rarity of co-hosting due to their individual interviews with experts. [00:38] – Reflection on past episodes and the evolution of their interactions. [00:46] – Consultant’s Paradox: Good consultants work to make themselves unnecessary while maintaining client relationships. [01:37] – Key Individual for Knowledge Transfer: The importance of identifying a key person within the client's organization. [04:36] – Timing of Knowledge Transfer: Optimal timing for selecting the right person for knowledge transfer. [06:46] – Continuity Concerns: Issues with waiting until post go-live for knowledge transfer. [10:47] – Shift to System-Centric Operations: Importance of having redundancy in organizational knowledge. [14:48] – Comprehensive Knowledge Transfer: Technical and soft skills are equally important. [16:55] – User-Friendly Documentation Tools: Creating effective documentation for knowledge transfer. [22:34] – Action Plan for Listeners: Steps to approach knowledge transfer in consulting. [39:20] – Conclusion: The human aspect remains central to consulting work. About the Hosts: Andy and Cat are seasoned consultants with a passion for sharing their insights and experiences. They specialize in guiding organizations and individuals through complex projects, advocating for knowledge transfer to ensure sustained excellence and growth. For listeners looking to enhance their consulting skills or gain insights into the art of knowledge transfer, this episode offers valuable strategies and field anecdotes. Join Andy and Cat as they unravel the complexities and rewards of consulting, where imparting knowledge is essential for success.
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247 | Building Out an Expert Position in Consulting - with Mark Amtower
10/19/2024
247 | Building Out an Expert Position in Consulting - with Mark Amtower
Welcome to another episode of The Art of Consulting, where we delve deep into the strategies and experiences of seasoned professionals in the consulting sphere. Today's guest is none other than Mark Amtower, the founder and partner of Amtower & Company, a firm specializing in marketing to the government. With a career spanning 39 years, Mark has been at the forefront of acknowledging and leveraging the nuances of marketing within the government contracting world. Episode Breakdown: 00:00 - 00:01: Speaker 1 (Host) opens the episode with a greeting to the audience. 00:15 - 00:22: Speaker 2 introduces Mark Amtower, highlighting his role as the founder of Amtower & Company. 00:23 - 00:25: Mark Amtower expresses his gratitude for being invited to the show. 00:25 - 00:36: The conversation touches upon a previous discussion, and Mark is prompted to share details about his background and focus. 00:38 - 01:27: Mark discusses the beginnings of his company in 1985, his background in literature, and his dive into the unique discipline of marketing to the government. 01:27 - 01:31: Mark humorously acknowledges the longevity of his career. 01:33 - 01:36: Speaker 2 jokes about Mark's long-standing career. 01:36 - 01:37: Mark responds with a light-hearted comment. 01:39 - 02:50: The dialogue shifts to the theme of non-traditional paths to consulting, highlighting the diverse skills that people bring to the industry. 02:50 - 03:04: Speaker 2 asks Mark how his non-traditional background shaped his consulting approach. 03:04 - 03:45: Mark recounts experiences, such as telemarketing and IT sales, that provided valuable skills for his consulting career. 03:45 - 04:27: Mark discusses his entry into advertising and how he identified a niche in marketing to government, which led to establishing his consulting presence. 04:28 - 05:14: Challenges of creating a client pipeline and managing financial concerns as a new consultant are discussed. 05:15 - 05:44: Speaker 2 reflects on the difficulty of securing subsequent contracts and the importance of building a client pipeline. 05:44 - 06:09: Speaker 2 asks how Mark identified and pursued the niche in government marketing. 06:09 - 06:54: Mark shares how he recognized unmet needs in the market and became the first to address federal marketing issues. 06:54 - 07:39: Mark explains positioning strategies and being first-to-market, referencing Jack Trout and Al Ries’ marketing insights. 07:40 - 08:21: Mark's journey of writing about government business and giving speaking engagements is discussed. 08:21 - 08:27: Mark mentions how ad agencies in D.C. often overlooked marketing to the government. 08:29 - 09:01: Speaker 2 discusses the concept of market awareness and recognizing gaps in the market. 09:01 - 09:32: Speaker 2 and Mark talk about the importance of acting on ideas when opportunities arise. 09:32 - 09:50: Mark shares his strategy for building expertise through experience and addressing industry issues like mailroom logistics. 09:51 - 10:37: Mark explains his innovative solution to improve mail delivery in federal agencies by understanding internal processes. 10:37 - 11:14: Mark discusses founding an association to facilitate collaboration between mailers and federal mail managers. 11:14 - 11:51: The importance of addressing industry-specific problems through communication and collaboration is emphasized. 11:51 - 12:29: Mark's experience with influencing mail routing in federal agencies is shared. 12:31 - 13:07: Speaker 2 appreciates Mark’s problem-solving approach and the importance of recognizing critical roles within organizations. 13:07 - 13:29: Speaker 2 relates Mark's experiences to modern challenges in delivering messages effectively. 13:29 - 14:16: Mark discusses how his business pivoted due to the rise of online platforms, affecting his direct mail business, and how he adapted. 14:21 - 14:35: Mark shares how engaging with a federal webmasters group helped him understand the changing landscape and adapt his consulting approach. 14:44 - 15:19: Speaker 2 highlights the importance of specialization and continuous learning in consulting. 15:19 - 15:51: Speaker 2 emphasizes the role of critical thinking and deepening domain expertise through industry involvement. 15:52 - 15:55: Speaker 2 notes the evolving nature of consulting and the need for specialization to stay competitive. 15:56 - 16:26: Mark discusses how consultants need to evolve their subject matter expertise to remain relevant in the industry. 16:26 - 16:29: Speaker 2 agrees with Mark's point. 16:27 - 16:29: Mark briefly mentions that his expertise doesn't cover all markets. 16:30 - 16:57: Speaker 2 talks about the dynamics of generalists versus specialists and how to find one's niche. 17:36 - 18:07: Mark shares a story about how Netscape disrupted the market, forcing him to pivot his business. 18:10 - 18:20: Mark emphasizes the ongoing need for consultants to adjust and innovate in response to technological changes like Web 2.0. 18:21 - 18:52: Mark and Speaker 2 discuss how Web 2.0 tools opened new opportunities for consultants to publish and share content. 18:53 - 19:38: Mark explains how he leveraged LinkedIn to establish his B2G (business-to-government) platform and his experience as a beta tester for LinkedIn's Pulse feature. 19:38 - 20:24: Mark talks about adapting to LinkedIn’s evolving features and becoming a prolific content creator. 20:24 - 21:09: Mark explains how LinkedIn helped him build thought leadership and connect with his target audience. 21:09 - 21:13: Speaker 2 affirms Mark's approach. 21:15 - 21:42: Mark advises on making a strong first impression on LinkedIn, including using the profile banner effectively. 21:57 - 21:58: Mark suggests using LinkedIn features strategically to enhance personal branding. 22:39 - 23:00: Mark and Speaker 2 discuss how LinkedIn evolved from a resume site into a networking and content publishing platform. 23:00 - 23:31: Mark stresses the importance of crafting a compelling LinkedIn 'About' section to create a positive first impression. 23:31 - 23:34: Speaker 2 humorously comments on common mistakes with LinkedIn profile banners. 23:34 - 24:17: Mark emphasizes the strategic use of every LinkedIn profile element to project a professional image and value proposition. 24:18 - 24:53: Speaker 2 appreciates Mark’s tips and underscores the need for attention to detail in presenting oneself professionally on LinkedIn. 25:35 - 25:54: Speaker 2 asks Mark about his content creation schedule on LinkedIn. 25:54 - 26:42: Mark shares that he doesn’t follow a strict calendar but publishes when inspiration strikes, along with commitments to other platforms. 26:42 - 27:20: Mark talks about his prolific writing and method of seeking feedback before publishing content. 27:20 - 28:09: Mark shares how feedback from trusted peers helps him refine his content for relevance and clarity. 28:09 - 28:37: Speaker 2 highlights the value of critical thinking and the iterative process of content creation. 28:37 - 29:11: Mark advises on capturing ideas and nurturing them for professional growth and content creation. 29:11 - 29:38: Mark suggests validating ideas with trusted peers to improve them and ensure professional growth. 29:39 - 30:07: Speaker 2 and Mark discuss the importance of continuous learning, feedback, and engaging with one's audience. 30:07 - 30:37: Speaker 2 reflects on sharing ideas and receiving feedback as key to enhancing one’s professional expertise. 30:47 - 31:20: Mark advises carrying a notebook to jot down ideas for later reflection and development. 31:28 - 32:04: Speaker 2 reflects on revisiting ideas over time and their potential for future relevance. 32:17 - 32:27: Mark humorously comments that everyone has a novel or country song in them, but not all ideas need to be shared publicly. 32:47 - 33:27: Mark shares an analogy from sports journalist Sally Jenkins about tennis margins, comparing it to consulting and handling setbacks. 33:50 - 34:28: Speaker 2 and Mark discuss the importance of nurturing even small ideas into valuable contributions. 34:58 - 35:40: The conversation shifts to building a pipeline for consulting work, and Mark advises defining a target audience and creating relevant content. 35:41 - 36:24: Mark shares a key lesson about realizing that the real decision-maker in a company was the CEO, not the marketing contact. 36:42 - 37:15: Speaker 2 and Mark discuss recognizing key decision-makers and influencers in organizations. 37:15 - 39:44: Mark emphasizes the value of connecting with executive assistants, understanding their preferences, and using LinkedIn to foster relationships with decision-makers. 39:10 - 39:44: Mark and Speaker 2 talk about nurturing influential connections and recognizing their contributions. 40:30 - 41:06: Mark continues discussing the importance of recognizing the power and influence of executive assistants in decision-making processes, sharing tips on building genuine relationships with them. 41:06 - 41:41: Mark emphasizes how consultants should research and understand the needs of both decision-makers and their assistants to provide better value. 41:41 - 42:12: Speaker 2 reflects on the vital role executive assistants play in shaping consulting engagements and client relationships. 42:12 - 42:44: Mark shares his experience using LinkedIn to connect with decision-makers and their assistants, noting how this approach has helped him open doors to new opportunities. 42:45 - 43:16: Mark advises using LinkedIn strategically to gather insights about companies and individuals, tailoring outreach efforts to resonate with the needs and interests of potential clients. 43:16 - 43:58: The conversation turns to building trust and credibility on LinkedIn. Mark stresses the importance of being consistent in messaging, content creation, and follow-ups to maintain visibility and authority. 43:58 - 44:34: Mark touches on how to nurture connections on LinkedIn over time, explaining that providing value and engaging authentically helps build long-term relationships with potential clients. 44:35 - 45:10: Speaker 2 asks Mark how he manages to stay on top of industry trends and maintain his relevance after decades in the consulting industry. 45:10 - 46:10: Mark shares his learning habits, including constantly reading, attending webinars, and keeping an eye on emerging technologies and market shifts, to ensure he can offer up-to-date advice to his clients. 46:10 - 47:02: Speaker 2 reflects on the importance of continuous learning and adapting to new trends in consulting, agreeing with Mark's approach of staying curious and informed. 47:02 - 47:52: Mark gives an example of how evolving technologies and changes in government policies have reshaped the way consultants need to approach marketing and business development strategies. 47:52 - 48:32: Mark discusses the rise of AI and automation tools in marketing and how they impact the role of consultants, especially in creating more personalized outreach. 48:32 - 49:02: Speaker 2 asks Mark for his thoughts on how consultants can use these new tools to improve their client relationships. 49:02 - 50:01: Mark emphasizes that while AI and automation are helpful, building personal relationships and trust remains critical. He encourages consultants to strike a balance between using technology and maintaining a human touch in client interactions. 50:01 - 50:43: Mark shares a final tip for consultants: to always remain flexible and open to new ways of solving problems, whether through technology, strategy, or networking. 50:44 - 51:10: Speaker 2 asks Mark to offer any parting advice for consultants looking to break into government marketing or consulting in general. 51:10 - 52:10: Mark advises consultants to focus on understanding the specific needs of their target market, build a strong personal brand, and consistently deliver value. He also emphasizes perseverance in developing relationships and gaining trust in the consulting world. 52:10 - 52:58: Mark reflects on the most rewarding aspects of his consulting career, sharing that seeing his clients succeed and making an impact on their businesses has been the highlight of his journey. 52:58 - 53:00: Speaker 2 wraps up the episode by thanking Mark for his time and insights, and closes the conversation. 53:00 - End: The episode concludes with a call to action for listeners to connect with Mark Amtower online and to stay tuned for future episodes. Episode Highlights: 00:15 - 00:22: Introduction of Mark Amtower, a seasoned expert in government contracting marketing. 00:38 - 01:27: Mark shares his unique journey into the niche of marketing to the government. 01:39 - 02:50: Discussion on the value of non-traditional paths to consulting. 04:28 - 05:14: Mark talks about the challenges of creating a client pipeline for consultants. 05:44 - 06:09: Insights into how Mark identified a marketing niche in the government sector. 08:21 - 08:27: Addressing the lack of marketing to government within ad agencies. 14:44 - 15:19: The importance of specialization and continuous learning in consulting. 23:34 - 24:17: Tips for making a strong first impression with your LinkedIn profile. 28:37 - 29:11: Keeping track of ideas and fostering creativity in professional growth. 35:41 - 36:24: Mark's lesson on identifying and engaging with decision-makers. 46:00 - 46:10: Mark emphasizes the significance of courtesy and empathy in professional settings. 49:43 - 50:22: Encouraging consultants to admit knowledge gaps and leverage their peer networks. About Our Guest Today: Mark Amtower is the founder and partner at Amtower & Company, a consultancy specializing in marketing to the government sector. With a masterful grasp of government marketing and an active presence on LinkedIn, Mark is a leading authority in government contracting and B2G marketing. With an impressive tenure of nearly four decades, Mark has shaped the landscape and discourse around marketing to the government. Where to Find Our Guest Online: LinkedIn - Mark Amtower:
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246 | The Gift of Recurring Thought - with Katie Weldon
10/12/2024
246 | The Gift of Recurring Thought - with Katie Weldon
In this insightful episode of The Art of Consulting podcast, we're joined by Coach Katie, also known as Katie Weldon, who not only excels as a business mentor and mindset coach but also shines in the real estate world as Katie the Mortgage Lady. With a rich history of bold decisions and transformative life changes, Katie opens up about her journey and the pivotal moments that led her to adopt a life-changing mindset. 00:13 - Introduction: We welcome Coach Katie to the show, discussing her multifaceted career and the courageous choices that have defined her path, from a drastic relocation to powerful personal developments. 00:59 - Life-Altering Decisions: Katie reflects on the significant decisions she's made, including a spontaneous move, medication changes, and notably, her choice to stop drinking—a frequent habit that pervaded her social and professional life. 02:50 - Intuition and Identity: A keynote moment at a Hay House conference triggers Katie's intuition, leading her to a decision that would not only alter her habits but challenge her identity. She narrates the process of facing and embracing her true self without alcohol. 05:34 - The Extrovert's Challenge: Katie discusses the surprising nervousness that comes with being an extrovert and the reliance on alcohol for social courage. She reveals the journey of redefining her social strategies and relationships in the absence of her previous crutch. 09:57 - Intuition's Role in Personal Change: The conversation shifts to the power of intuition, how it guided Katie's life choices, and the importance of acting upon these persistent inner calls for the sake of growth and alignment with one's true self. 15:19 - Dealing with Fear and Change: Katie and the host delve into the natural fear associated with change, the significance of being true to oneself, and the strength required to walk through uncertainty while reshaping one's identity. 22:48 - Acting on Intuitive Messages: We explore how vital it is to acknowledge and act on intuitive messages, recognizing the impact of those decisions on personal well-being and how they can manifest in unexpected and profound ways. 31:58 - Filling the Void with Positivity: Finally, Katie emphasizes the importance of consciously choosing what to fill the void with when removing a habit or element from one's life, ensuring it contributes positively to one's journey towards a fulfilling life. Episode Highlights: 00:13 - Introduction to Coach Katie Weldon, a business mentor, mindset coach, and also known as Katie the Mortgage Lady in the real estate industry. 00:59 - Katie shares her story of making life-altering decisions, including moving from Massachusetts to Florida, getting off medications, and her significant decision to stop drinking. 05:34 - Discussion on introverts, extroverts, and the surprising shyness extroverts can experience. Katie talks about the role of alcohol in social settings and her journey to navigate social interactions without it. 09:57 - The critical role of intuition in personal change and the importance of listening to those persistent internal messages that guide life choices. 15:19 - How fear and change can challenge one's identity, and the importance of staying true to oneself through the uncertainty of transformative periods. 22:48 - The necessity of acknowledging and acting upon intuitive messages for personal well-being and the profound impact these decisions can have. 31:58 - Katie emphasizes the importance of filling the void with positive actions and choices when removing a habit or element from one's life. About Our Guest: Katie Weldon is an entrepreneur combining her talents as a business mentor, mindset coach, and successful figure in the real estate industry. With a history of unabashed decisions leading to personal rediscovery, Katie inspires through her journey and passion for helping others find balance and success in both business and life. Where to Find Our Guest Online: For more on Katie Weldon's work and to connect, visit: Website: Facebook and Instagram: @Katiesimpsonweldon Facebook Group: KatieKollective
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245 | Wired Wisdom: Unraveling the Mysteries of Procurement Fraud with Stephanie Forbes Part 2
10/05/2024
245 | Wired Wisdom: Unraveling the Mysteries of Procurement Fraud with Stephanie Forbes Part 2
Join us in a riveting discussion with Stephanie Forbes, a value chain virtuoso with more than two decades of experience overseeing multi-billion dollar projects. Serving as the interim vice chair of Supply Chain Canada, Alberta Institute, she is frequently sought out for her wealth of knowledge in the supply chain realm. In this episode, Stephanie delves into the complexities of procurement fraud, elucidating its various forms and imparting crucial strategies for preventing such deceptive practices within organizations. 00:13 - Introduction: Kat introduces Stephanie Forbes, an esteemed value chain expert renowned for her contributions to the field and her tenure in steering significant projects throughout Canada and the United States. 00:56 - Stephanie's Professional Background: The spotlight is on Stephanie's instrumental role in advancing the Supply Chain Excellence Forum and her collaboration with prominent entities like Shell and Chevron, reflecting her dedication to solving complex issues and building best-in-class governance models. 01:40 - Navigating the Topic of Fraud: Today's enlightening conversation ventures into the pressing issue of fraud within the supply chain ecosystem, with Stephanie emphasizing the criticality of understanding the different facets that contribute to vendor-related fraud and illicit cash flow activities. 02:22 - What is Procurement Fraud?: Stephanie lays down a clear definition of procurement fraud, highlighting the element of criminal deception in the procurement process, which aims for personal or organizational financial gain. 03:29 - Exploring Various Fraud Types: We dive deep into the murky waters of procurement fraud, discussing specifics like employee-contractor collusion and bribery, and how such practices circumvent fair processes and inflate organizational costs. 06:53 - The Mechanisms of Bid Rigging: Stephanie offers a breakdown of bid rigging, conflicts of interest, and the preventative measures that organizations can implement to safeguard against such deceptive activities. 08:22 - The Perils of Product Substitution: The conversation shifts to the significant risks associated with product substitution, particularly in sensitive sectors like oil and gas, underscoring the potential dangers and the importance of rigorous quality assurance. 09:55 - The Role of Quality Control and ERP Systems: The episode highlights the vital role of quality control measures and how ERP systems play an integral part in preserving compliance data and preventing procurement fraud. 13:05 - The Advantages of a Vertically Integrated Supply Chain: Stephanie speaks to the benefits of vertical integration in a supply chain, detailing how it can enhance predictability and control, while lowering overall risk. 16:23 - Tales of Fraudulent Activities: We hear chilling real-world accounts of fraud, including a case study of an employee's manipulation of ERP data leading to a significant financial loss for their company. 26:12 - Pinpointing Vulnerabilities and Remedies: The episode concludes with discussions on identifying weak spots in corporate processes susceptible to fraud and the measures that can be taken to train employees on recognizing and preventing these issues. About Our Guest Today: Stephanie Forbes is a seasoned executive with over two decades of experience in business, risk management, and supply chain, primarily within the energy and construction sectors. Her leadership has driven successful transformations in teams, projects, and programs. She is committed to advancing the supply chain profession by creating value for stakeholders through speaking engagements, mentoring, and leveraging her extensive network. Stephanie’s achievements include implementing best-in-class programs such as full life cycle governance and supplier life cycle management. Eager for new opportunities, she is motivated to make significant contributions to the energy and construction industries, as well as the field of supply chain management. Episode Highlights: 00:13 - Introduction to Stephanie Forbes: Stephanie is introduced as a highly experienced value chain expert and interim vice chair of Supply Chain Canada, Alberta Institute. 00:56 - Stephanie's Influence on the Supply Chain Industry: Her work with major North American organizations and contributions to the Supply Chain Excellence Forum are highlighted. 01:40 - Fraud in the Supply Chain: The conversation turns to how fraud can impact organizations and the need for awareness of various fraud types in the procurement process. 02:22 - Defining Procurement Fraud: Stephanie provides a definition of procurement fraud, emphasizing deception in acquiring goods or services. 03:29 - Types of Procurement Fraud: The discussion delves into different types of procurement fraud, including employee-contractor collusion, and its consequences. 06:53 - Preventing Bid Rigging and Conflicts of Interest: Stephanie discusses how organizations can mitigate the risk of bid rigging and conflicts of interest within procurement processes. 08:22 - The Dangers of Product Substitution: The risks associated with product substitution in critical industries are examined. 09:55 - Quality Control and ERP Systems: The importance of quality control and the role of ERP systems in upholding data compliance is explored. 13:05 - The Value of Vertical Integration: Stephanie speaks on how vertical integration can enhance predictability and reduce risks within supply chains. 16:23 - Real Cases of Fraud: A story is shared about an employee manipulating ERP system data to commit a multi-million-dollar fraud. 26:12 - Preventative Measures and Training: Strategies for fraud prevention, the importance of process reviews, and employee education are discussed. Where to Find Our Guest Online: LinkedIn - Stephanie Forbes:
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244 | Wired Wisdom: Unraveling the Mysteries of Procurement Fraud with Stephanie Forbes Part 1
09/27/2024
244 | Wired Wisdom: Unraveling the Mysteries of Procurement Fraud with Stephanie Forbes Part 1
Welcome to a new episode of the Art of Consulting podcast, where we engage in deep discussions with some of the most knowledgeable and insightful professionals in the business world. Today, we are privileged to welcome Ms. Stephanie Forbes back to the show. Recognized as a national expert in value chain management, Stephanie brings over two decades of experience managing multi-billion dollar projects throughout Canada and the United States. Currently serving as interim vice chair of Supply Chain Canada, Alberta Institute, Stephanie is frequently sought after for her expertise and is known for her impact on the industry through her roles in leading panels, webinars, and podcasts, and as an international speaker. In this episode, Stephanie enlightens us on the complex and pressing issue of procurement fraud in the supply chain space. She shares her wealth of knowledge on the types of fraud organizations might encounter, the effects of such illegal acts, and the crucial steps necessary to prevent them. Prepare for an in-depth look at the importance of governance models, complex problem-solving, and the nuances of fraud prevention within the supply chain. 00:13 Introduction: We introduce Ms. Stephanie Forbes, a value chain expert with extensive experience in leading significant projects across North America. Her involvement with Supply Chain Canada and her reputation as an international speaker set the tone for our discussion on procurement fraud. 00:56 Stephanie's Vast Experience: Stephanie's rich background includes the creation of the Supply Chain Excellence Forum and her work with some of the largest organizations in North America. Her passion for complex problem-solving has made her an authoritative voice in the industry. 01:40 The Issue of Fraud in Supply Chains: We dive into the significant problem of fraud within supply chains, particularly its relation to ERP systems, and Stephanie's encounters with companies that fraudulent activities have victimized. 02:48 What Is Procurement Fraud?: Stephanie offers a precise definition of procurement fraud and discusses its impact on organizations, providing a foundation for further exploration of the subject. 03:29 Types of Procurement Fraud: Detailed explanation of various forms of procurement fraud, including employee collusion, bribery, conflicts of interest, bid rigging, and product substitution, shedding light on their intricacies and consequences. 05:29 The Case of Data Manipulation and Fraud: Stephanie shares a real-life example of data manipulation that led to a $9 million financial loss, emphasizing the need for stringent data management and control measures to prevent such fraud. 14:54 The Role of ERP Systems: The conversation turns to how Enterprise Resource Planning (ERP) systems can play a crucial role in maintaining compliance data and acting as a deterrent against fraud. 22:43 Lessons Learned from Fraud Cases: Stephanie emphasizes the importance of being open about instances of fraud, sharing lessons learned, and implementing continuous education and robust auditing processes to mitigate future risks. 31:58 Importance of Training in Fraud Prevention: The discussion highlights the significance of training staff, sharing information on fraud occurrences, and encouraging a culture of continuous learning to prevent fraudulent activities. Episode Highlights: 00:13 - Introducing the expertise and contributions of Stephanie Forbes in the supply chain management sector. 05:29 - Insights into the complex world of procurement fraud and the real consequences for organizations. 14:54 - Discussing the preventative measures and governance that can be put in place to combat fraud within companies. 31:58 - The importance of employee education and transparent communication in preventing and addressing fraud. About Our Guest: Stephanie Forbes is a seasoned executive adept in business, risk management, and supply chain disciplines. She has driven transformation within teams, projects, and programs in the energy and construction sectors, leaving a lasting impact. Stephanie is dedicated to advancing the supply chain profession, creating value through her speaking engagements, mentorship, and network. Her achievements include implementing best-in-class programs like full life cycle governance and supplier life cycle management. With an eye toward future opportunities, Stephanie is driven to contribute significantly to her industry and the field of supply chain management. Where to Find Our Guest Online: LinkedIn - Stephanie Forbes:
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243 | Navigating Success: Pat Kaiser's Trailblazing Journey in Tech Part 2
09/20/2024
243 | Navigating Success: Pat Kaiser's Trailblazing Journey in Tech Part 2
Welcome to another enlightening episode of the Art of Consulting podcast, where we delve into the personal and professional journeys of some of the most inspiring leaders in the industry. In today’s special installment, we are thrilled to welcome Ms. Pat Kaiser, a dynamic leader whose extensive background spans operations, marketing, sales, IT, HR, risk management, and mergers and acquisitions. Join us as we explore Pat’s journey, from her impactful career in consulting to her significant contributions to organizations like Agilus Work Solutions. Along the way, Pat shares invaluable insights on preparing a business for sale, the role of intellectual property in consulting, and navigating the challenges of being an independent contractor versus an employee. 00:13 - Introduction: Speaker 1 welcomes the listeners and introduces the guest, Pat Kaiser, who has been a role model and mentor throughout their career in consulting. 00:15 - 00:41 - Introduction Continued: Speaker 2 elaborates on Pat Kaiser’s impressive career in IT and consulting, highlighting her leadership roles in multinational organizations and her experience guiding companies through mergers and acquisitions. 00:41 - 01:38 - Preparing a Business for Sale: Pat discusses the process of preparing a business for sale, which involves ensuring documentation accuracy, maintaining clean financials, and setting up a data room. She explains the importance of keeping the staff unaware of the sale preparation to maintain business stability. 01:38 - 02:20 - Confidentiality and Preparation: Pat elaborates on the necessity of discretion while prepping the business for sale and creating a teaser document for potential buyers. She also talks about the development of a confidential information memorandum (CIM) that provides detailed business insights to interested parties. 02:20 - 02:58 - Engaging Interested Parties: Pat explains the role of letters of intent in the sale process and how they serve as binding agreements indicating serious interest from potential buyers. She highlights the competitive nature of these engagements, particularly when competitors are involved. 02:58 - 03:35 - Valuation of Consulting Firms: Pat discusses the importance of intellectual property, management team stability, and staff skills in the valuation of consulting firms. She emphasizes that the primary assets being acquired are the people and the goodwill with clients. 03:35 - 04:48 - Value of Intellectual Property: Pat underscores the value of intellectual property in a consulting firm, including software and documented best practices that can enhance business operations and client implementations. 04:48 - 05:33 - Importance of Client Lists: Pat emphasizes that client lists are often the most critical asset in a consulting firm’s valuation, followed by the skills and experience of the staff and intellectual property. 05:33 - 07:46 - Detractors from Business Value: Pat identifies factors that detract from a business’s value, such as restrictive client contracts, debt, poor reputation, and inexperienced staff. She explains the importance of managing these elements to maintain business value. 07:46 - 09:40 - Independent Contractor vs. Employee: Pat compares the pros and cons of being an independent contractor versus an employee. She discusses financial rewards, job stability, and opportunities for professional growth in both roles. 09:40 - 13:34 - Discipline in Consulting: Pat highlights the need for discipline as a consultant, from understanding client environments to managing time and continuous learning. She shares tips on how consultants can stay relevant and valuable in the industry. 13:34 - 14:36 - Continuous Learning: The discussion emphasizes the importance of continuous learning and investing in personal development to enhance one’s skills and certifications, ensuring long-term success in consulting. 14:36 - 24:47 - Closing Insights: Pat reflects on the significance of having intentional plans and being proactive in career development, both as an employee and a consultant. She shares personal anecdotes and advice on navigating the consulting industry successfully. Episode Highlights 00:13 - 00:15 - Introduction: Speaker 1 welcomes listeners and introduces the episode. 00:15 - 00:41 - Today's Guest: Speaker 2 introduces Pat Kaiser, highlighting her career in consulting and IT. 00:41 - 00:47 - Opening Question: Speaker 1 asks about preparing a business for sale. 00:48 - 01:38 - Preparing a Business for Sale: Pat explains key steps, focusing on documentation, financials, and confidentiality. 01:38 - 02:20 - Confidential Preparation: Pat discusses keeping sale plans discreet and creating teaser documents and CIMs. 02:20 - 02:58 - Engaging Buyers: Pat covers engaging buyers through letters of intent and binding agreements. 02:58 - 03:35 - Business Valuation: Key assets in a firm’s valuation, including intellectual property and client goodwill. 03:35 - 04:48 - Intellectual Property: The value of IP in improving business operations. 04:48 - 05:33 - Client Lists: Importance of client lists in increasing a firm's value. 05:33 - 07:46 - Detractors: Factors that detract from value, like contracts, debt, and poor reputation. 07:46 - 09:40 - Contractor vs. Employee: Pros and cons of being an independent contractor vs. employee. 09:40 - 13:34 - Discipline in Consulting: The need for discipline in managing time and continuous learning. 13:34 - 14:36 - Continuous Learning: Importance of investing in skills for long-term success. 14:36 - 20:12 - Career Planning: Pat reflects on intentional career planning and proactive development. 20:12 - 24:00 - Building a Consulting Organization: Insights on leading a successful consulting firm. 24:00 - 24:47 - Closing Remarks: Speaker 1 and Pat summarize key points and express gratitude. About Our Guest Today Ms. Patricia Kaiser (Pat) was President of the Office Professional & Light Industrial division of Agilus Work Solutions, a large national workforce solutions firm, where she brought over 25 years of experience to the role. Previously, she was the incoming President and VP of Corporate Development for The BOWEN Group, Interim President and Chief Operating Officer for MacKay CEO Forums, and Chief Operating Officer for Sierra Systems for almost a decade. Pat is on the Board of the Alberta Electric System Operator (AESO) and is the Chair of the Human Resources Committee as well as a member of the Audit Committee. She also served on the Board of the Calgary Homeless Foundation for a number of years and in her last year, served as the Board Chair. Pat holds a Bachelor of Commerce degree from the University of Saskatchewan, she attended Queens University’s Executive Marketing program, earned her ICD.D from the Rotman School of Business in Toronto, and has been a regular lecturer at the University of Calgary’s Haskayne School of Business. Where to find Our Guest online: LinkedIn - Patricia Kaiser: Agilus Work Solutions:
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242 | Navigating Success: Pat Kaiser's Trailblazing Journey in Tech Part 1
09/13/2024
242 | Navigating Success: Pat Kaiser's Trailblazing Journey in Tech Part 1
Welcome to another enlightening episode of the Art of Consulting podcast, where we take deep dives into the personal and professional journeys of some of the most inspiring leaders in the industry. In today's special installment, we are thrilled to welcome none other than Ms. Pat Kaiser. Pat is a beacon of dynamic leadership, known for her hands-on approach and her uncanny ability to foster high-performing teams. Her extensive background covers a gamut of functions including operations, marketing, sales, IT, HR, risk management, and mergers and acquisitions, making her insights invaluable. Join us as we explore Pat's storied career, her role in shaping successful organizations like Agilus Work Solutions, and her profound impact on the community through her board positions with the Calgary Homeless Foundation and the Alberta Electric System Operator. Get ready for a session rich in wisdom, lessons learned, and strategies that drive both personal and organizational success. 00:13 Introduction: Welcome to the Art of Consulting podcast! In today's episode, we introduce Ms. Pat Kaiser, an inspiring leader and mentor to many. Pat's diverse background encompasses operations, marketing, sales, IT, HR, risk management, and M&A activities. She sets the stage for a deep dive into her remarkable career journey. 00:55 Pat Kaiser's Role at Agilus: Pat Kaiser served as the president of the Office Professionals and Light Industrial team at Agilus Work Solutions. Her commitment to building diverse, flexible, and resilient workforces is a testament to her leadership and passion for fostering collaborative environments that drive results. 01:52 Pat's Community Involvement: Beyond her corporate role, Pat is actively involved in the community, contributing her expertise as the board chair of the Calgary Homeless Foundation and a board member of the Alberta Electric System Operator (AESO). 02:42 Pat's Career Beginnings: Pat shares the serendipitous start to her career in IT consulting, which began with a neighbor's suggestion and led to her landing a job with Montage, a pivotal moment that would shape her career path. 03:29 Pat's Progression at Montage: Pat quickly moved from salesperson to branch manager at Montage, highlighting her natural leadership and operational skills that catalyzed the branch's success. 05:32 Sales Experience in IT: Pat discusses the parallels between sales and consulting, emphasizing the importance of networking, relationship building, and being a trusted partner to clients. 07:31 Consulting Insights: Drawing on her sales experience, Pat offers valuable advice to consultants on the importance of collaboration, establishing credibility, and the significance of strong work ethics. 08:18 Building Relationships: The discussion delves into the role of authenticity and the incremental process of building trust and forming lasting professional relationships. 10:10 Leadership and Team Building: Pat reflects on her ability to bring people together, the power of collaborative vision, and the joy she finds in creating a work culture that values and uplifts its members. 15:40 Pat's Time at Enable and Sierra Systems: Pat's journey took her from Enable to Sierra Systems, where she led as COO for nearly a decade, stressing the critical role of corporate culture and her efforts to replicate the vibrant environment she cherished at Montage. 19:57 Transition and Sale of Business: Pat outlines the strategic process of preparing and selling Sierra Systems to NTT Data Services, providing insight into the complexities of M&A activities involving multiple international branches. 22:30 Transition to Agilus Work Solutions: After the sale of Sierra Systems, Pat moved to Agilus Work Solutions, where she continued her executive trajectory, showcasing her expertise in corporate development and leadership. Episode Highlights: 00:13 - Introduction of Pat Kaiser's vast experience in various leadership roles. 05:32 - Insights into Pat's approach to building performance-driven teams and creating impactful work cultures. 00:55 - Pat's journey from entering the IT industry to becoming a key player in executive leadership. 05:32 - The importance of sales and consulting synergy in achieving business success. 08:18 - Strategies for effective networking, relationship building, and team collaboration. 19:57 - Pat's role in significant M&A ventures and transitioning organizations. About Our Guest Today: Ms. Pat Kaiser is known for her dynamic leadership and her ability to inspire and cultivate high-performance teams. With a proven track record in multiple business areas, Pat's expertise extends to community involvement, where she serves on various boards, contributing significantly to the organizations she supports. Where to find Our Guest online: LinkedIn - Patricia Kaiser: Agilus Work Solutions:
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241 | Revolutionizing Energy: A Deep Dive with Renewell Energy's CTO on Repurposing Abandoned Oil Wells - Part 2
09/06/2024
241 | Revolutionizing Energy: A Deep Dive with Renewell Energy's CTO on Repurposing Abandoned Oil Wells - Part 2
In this engaging second part of our interview with Stefan Streckfus, CTO of Renewell Energy, we continue our exploration of the revolutionary approach to repurposing abandoned oil wells for renewable energy storage. Stefan delves deeper into the operational and technical aspects of this transformative technology, sharing insights from his background in innovation and commercialization. We also discuss the future of energy storage, environmental sustainability, and how Renewell Energy is paving the way for a cleaner, greener future. Welcome and Recap (00:13) Cat kicks off the episode by welcoming listeners and providing a brief recap of Part 1, setting the stage for this deep dive into energy storage innovations. Technical Overview of Repurposing Oil Wells (00:13 - 05:02) Stefan explains the detailed process of converting abandoned oil wells into energy storage systems, focusing on the engineering and technology behind it. Scaling the Technology for Broader Impact (05:03 - 10:45) The discussion turns to scaling this innovative solution, as Stefan outlines the challenges and opportunities in expanding to different regions and industries. Partnerships and Regulatory Challenges (10:46 - 15:29) Stefan discusses the importance of strategic partnerships with governments, energy companies, and regulatory bodies in making this solution a success. Environmental and Economic Benefits (15:30 - 21:15) Stefan shares how Renewell Energy’s technology offers both environmental and economic benefits, touching on cost-effective energy storage and reducing the environmental impact of abandoned oil wells. Lessons Learned and Next Steps (21:16 - 28:10) Reflecting on Renewell Energy's journey so far, Stefan highlights key lessons learned from recent installations and the company’s roadmap for future projects. Closing Thoughts and Future Innovations (28:11 - 34:10) Cat and Stefan wrap up the conversation by looking ahead to future innovations in renewable energy and how Renewell Energy plans to continue driving change in the industry. Outreach and Contact Information (34:11 - 34:40) Stefan invites listeners to connect with Renewell Energy and explore potential collaborations. Closing Remarks (34:41 - 35:02) Cat thanks Stefan for the insightful conversation and reminds listeners to stay tuned for more inspiring episodes. Outro (35:02 - 35:20) Cat wraps up the episode, encouraging listeners to subscribe and share their thoughts on the topics discussed. Where to Find Our Guest Online: Renewell Energy Website: Stefan’s LinkedIn:
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240 | Revolutionizing Energy: A Deep Dive with Renewell Energy's CTO on Repurposing Abandoned Oil Wells - Part 1
07/26/2024
240 | Revolutionizing Energy: A Deep Dive with Renewell Energy's CTO on Repurposing Abandoned Oil Wells - Part 1
In this episode of The Art of Consulting Podcast, Cat sits down with Stefan Streckfus, co-founder and CTO of Renewell Energy. With nearly 5 years in renewable energy innovation and a background in designing scalable solutions for crises and commercial efficiency, Stefan shares his journey, challenges, and vision for the future of sustainable energy. Tune in for insights on impactful projects and advice for aspiring innovators. Welcome and Introduction 00:13 - 00:55 Hey, what is up you guys? It's Cat. Today we have a special guest, Stefan Streckfus, co-founder and CTO of Renewell Energy. With nearly 5 years in renewable energy innovation, Stefan is a Westgate fellow and former energy engineer at Mawaw Modular. He designed scalable renewable energy systems for refugee crises and founded Strekworks LLC, a consulting firm. He also led equipment innovation at Restaurant Brands International, improving efficiency and quality for brands like Burger King and Tim Hortons. Welcome, Stefan! Guest Introduction 00:56 - 03:40 Thanks, Cat! It’s great to be here. I’m excited to share my journey in the renewable energy sector and talk about some of the projects I’ve been involved with. Journey into Renewable Energy 03:41 - 08:15 Let's start with your journey. How did you get into renewable energy? It began with my engineering background. At Mawaw Modular, I worked on renewable energy solutions for refugee camps, which sparked my interest in this field. That experience led me to co-found Renewell Energy. Projects and Innovations 08:16 - 15:45 Can you share more about the projects you’ve worked on? Sure. At Renewell Energy, we focus on scalable solutions for sustainable energy. One notable project was developing a solar-powered water purification system for remote areas. At Strekworks LLC, I consulted on renewable energy projects, helping companies transition to greener solutions. Impact of Renewable Energy 15:46 - 20:10 What impact have these projects had on the communities and companies you worked with? The impact has been significant. For example, the solar-powered water purification system has provided clean water to thousands of people in remote areas. At Restaurant Brands International, the innovations led to improved energy efficiency and cost savings. Challenges in the Field 20:11 - 25:50 What are some of the challenges you’ve faced in the renewable energy sector? One major challenge is the initial cost of implementing renewable energy solutions. There’s also the need for continuous innovation to keep up with the growing demand for sustainable energy. Future of Renewable Energy 25:51 - 30:25 Where do you see the future of renewable energy heading? I believe we’ll see more integration of renewable energy into everyday life. Innovations in storage and efficiency will make renewable energy more accessible and affordable. Advice for Aspiring Innovators 30:26 - 35:10 What advice would you give to someone looking to get into the renewable energy field? Stay curious and keep learning. The renewable energy field is constantly evolving, so it’s important to stay updated with the latest technologies and trends. Networking and gaining hands-on experience are also crucial. Closing Remarks 35:11 - 36:30 Thank you so much, Stefan, for sharing your insights and experiences. Thank you, Cat. It’s been a pleasure talking with you. Outro 36:31 - 37:00 That’s all for today’s episode, folks. Thank you for tuning in. Don’t forget to subscribe and leave a review. See you next time! Episode Highlights: Welcome and Introduction 00:13 - 00:55 Cat introduces Stefan Streckfus, co-founder and CTO of Renewell Energy. Guest Introduction 00:56 - 03:40 Stefan shares his background and experience. Journey into Renewable Energy 03:41 - 08:15 How Stefan got into renewable energy. Projects and Innovations 08:16 - 15:45 Stefan discusses key projects and innovations. Impact of Renewable Energy 15:46 - 20:10 The impact of Stefan's projects on communities and companies. Challenges in the Field 20:11 - 25:50 Challenges faced in the renewable energy sector. Future of Renewable Energy 25:51 - 30:25 Stefan's vision for the future of renewable energy. Advice for Aspiring Innovators 30:26 - 35:10 Advice for those looking to enter the renewable energy field. Closing Remarks 35:11 - 36:30 Cat thanks Stefan for sharing his insights. Outro 36:31 - 37:00 Cat wraps up the episode and encourages listeners to subscribe. About Our Guest Today: Stefan Streckfus is the CTO at Renewell Energy. His career has focused on the development and implementation of new technologies in commercial settings. Prior to Renewell Energy, Stefan was Sr. Manager of Equipment Innovation at RBI (Burger King, Tim Hortons, and Popeyes) for 5 years, where he focused on equipment innovation, commercialization and deployment. In 2015, he received his first patent for a modification to the broiler. Stefan earned his MS in Civil and Environmental Engineering from Stanford University and his BS in Mechanical Engineering from Duke University. When he’s not working on Renewell’s mission, you can find him wandering the woods, links, or musical realms. Where to find Our Guest online
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239 | From Tech Entrepreneur To Amazon: Da Li's Experience for Entrepreneurial Success Part 2
07/19/2024
239 | From Tech Entrepreneur To Amazon: Da Li's Experience for Entrepreneurial Success Part 2
In this episode, we had the pleasure of hosting Da Li, a serial entrepreneur who shared his remarkable journey from entrepreneurship in China to creating sustainable home products. Da Li's diverse experiences and insights provided an enriching conversation on entrepreneurship and cross-cultural engagement. 1. Entrepreneurial Journey in China (00:00-02:16) Da Li founded DEYA Tech, becoming a market leader in China, catering to major clients domestically and internationally, including regions along the Belt and Road initiative. He discussed the challenges faced in the evolving landscape of entrepreneurship in China, highlighting the impact of rising labor costs and changing market dynamics. 2. Challenges of Business in China (02:16-13:00) Da Li emphasized the increasing difficulty of bootstrapping and organic growth in the current market, reflecting on the changes in labor costs and the landscape compared to previous years. He shared lessons learned from DEYA Tech, including the importance of embracing failure, the significance of swift adaptation, and recognizing the right timing for pivoting in business. 3. Engaging with High-Profile Dignitaries (13:00-18:00) Da Li shared intriguing stories of interacting with high-profile dignitaries, providing insights into encounters with a Saudi Prince and the late Paul Allen, shedding light on the dynamics and behind-the-scenes interactions in such scenarios. 4. Creating Sustainable Home Products (18:00-29:12) Introduction to Kunaboo, a brand by Kingsway Global Inc., focusing on sustainable home products with a family-oriented touch, emphasizing the significance of the name and the inherent message behind it. The discussion included the principles of the brand, the family-oriented feel of the products, and the value of having such items in homes. 5. Life Lessons from Entrepreneurship (29:12-32:00) Da Li emphasized the empowering nature of entrepreneurship, highlighting the sense of agency, responsibility, and the lasting impact it has on personal growth and accountability. Episode Highlights: 00:00 - Entrepreneurial journey in China, founding DEYA Tech and serving major clients nationally and internationally. 2:16 - Challenges of business in China, rising labor costs, and the changing landscape of entrepreneurship. 13:00 - Lessons learned from DEYA Tech, embracing failure, and the importance of swift adaptation in business. 18:00 - Engaging with high-profile dignitaries, sharing encounters with a Saudi Prince and the late Paul Allen. 29:12 - Creating sustainable home products, introducing the brand Kunaboo and its significance. 32:00 - Life lessons from entrepreneurship, emphasizing agency, responsibility, and personal growth. About Our Guest Today Da Li is a serial entrepreneur with a wealth of experience in entrepreneurship, cross-cultural dynamics, and sustainable products. He founded Kingsway Global Inc. and leads Peer Communications and Wellcee. Where to find Our Guest online https://www.kunaboo.com/ https://www.facebook.com/mykunaboo/ https://www.instagram.com/mykunaboo/ https://www.wellcee.com/
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238 | From Tech Entrepreneur To Amazon: Da Li's Experience for Entrepreneurial Success Part 1
07/12/2024
238 | From Tech Entrepreneur To Amazon: Da Li's Experience for Entrepreneurial Success Part 1
Welcome back to The Art of Consulting Podcast! In this episode, we feature Da Li, a serial entrepreneur with a rich background in IT and enterprise software development. Da Li shares insights into his diverse ventures, including Kingsway Global Inc., Peer Communications, and Wellcee, showcasing his dedication to sustainable home products, marketing services for luxury brands, and the development of a leading lifestyle and roommate-seeking platform. 00:06 Introduction: Host Kat introduces Da Li as a special guest, highlighting his extensive experience as a serial entrepreneur and the founder of various successful ventures. His expertise in sustainable home products, marketing services for luxury brands, and the establishment of Wellcee, a premier roommate-seeking platform, set the stage for an engaging conversation that follows. 01:11 Current Ventures Overview: Da Li delves into the founding of Wellcee, a platform designed to address the housing challenges faced by young individuals in bustling cities like Beijing, Shanghai, Shenzhen, and Hong Kong. His role as an investor and insights into Wellcee's growth and significance within the community form a central part of the discussion. 05:16 Platform Expansion and Unique Niche: Da Li provides specific details about Wellcee's growth, highlighting its evolution from a roommate-finding platform to a comprehensive lifestyle platform connecting young people in large cities. He emphasizes the platform's ability to maintain a high-touch approach while expanding across various cities and its significant impact in a market dominated by large platforms. 11:03 Lifestyle Platform and Community Engagement: Da Li explores the multifaceted nature of wellness, underscoring its impact on the lives of young individuals. He discusses the platform's unique features, such as enabling users to connect, understand shared interests, and select roommates based on lifestyle choices, thereby creating a personalized experience for its users. 12:04 Inclusivity and Community Support: The conversation shifts to Wellcee's role in fostering inclusivity, particularly within the LGBTQ+ community in China. Da Li highlights the platform's unique approach in facilitating pre-vetting and providing a safe space for individuals to express their identities and find compatible living arrangements, reflecting Wellcee's inclusive values. 18:02 Focus on Sustainable Home Products: Transitioning to another venture, Da Li shares his journey in establishing Kingsway Global Inc., emphasizing the company's commitment to producing sustainable bamboo home products. He sheds light on the importance of FSC certification in the production process and its significant environmental and cultural impact. 23:03 Embracing Sustainable Practices: Da Li elaborates on the decision to prioritize FSC certification for bamboo products, emphasizing the alignment of sustainable practices with personal values. He discusses the strategic differentiation of the business and the critical role of sustainable endeavors in driving product excellence within a competitive market. 27:27 Transition from IT to Entrepreneurship: Da Li reflects on his transition from IT to entrepreneurship, revealing the spontaneous nature of his journey and the organic growth of his early business, Dietech. He shares insights into breaking into the industry, securing initial clients, and the balance between the enthusiasm of youth and the wisdom of experience in entrepreneurial pursuits. 30:00 Conclusion: The show closes with a discussion on the dynamics of entrepreneurship, highlighting the blend of intuition and data-driven decision-making. The conversation with Da Li enriches the understanding of sustainable ventures, strategic differentiation, and the transformative impact on community building and lifestyle platforms. Episode Highlights: 00:06 Introduction of Da Li: Serial entrepreneur and founder of Wellcee, with expertise in sustainable home products and roommate-seeking platforms. 01:11 Wellcee Overview: Da Li discusses Wellcee's niche, growth, and impact in metropolitan communities through lifestyle connections and inclusivity. 05:16 Expansion and Inclusivity: Insights into Wellcee's evolution, emphasizing its inclusive approach to the LGBTQ+ community. 11:03 Sustainable Home Products: Da Li highlights Kingsway Global Inc.'s commitment to FSC-certified bamboo products and environmental values. 23:03 Embracing Sustainability: The importance of FSC certification and its impact in a competitive market. 27:27 Transition to Entrepreneurship: Da Li's journey from IT to entrepreneurship, initial clients, and balancing enthusiasm with experience. 30:00 Conclusion: Focus on entrepreneurship dynamics, blending intuition, data-driven decisions, and community impact. About Our Guest Today Da Li, a seasoned entrepreneur, excels in sustainable home products and marketing services within China. His diverse ventures, including Wellcee, reflect a commitment to fostering inclusive living spaces and innovative solutions for young individuals seeking roommates. Da Li's dedication to sustainable practices and strategic differentiation adds value to the entrepreneurial landscape. Where to find Our Guest online
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237 | Revitalize Your Consulting Career: Overcoming Burnout with Proven Strategies with Lauren Baptiste
07/05/2024
237 | Revitalize Your Consulting Career: Overcoming Burnout with Proven Strategies with Lauren Baptiste
In this engaging episode of The Art of Consulting Podcast, host sits down with Lauren Baptiste, a life coach and consultant specializing in workplace burnout and well-being. With over 13 years of experience in corporate culture, Lauren is on a mission to help professionals, particularly women, transition from exhaustion to empowerment. Her unique approach incorporates elements of Ayurveda, hormonal health, and evidence-based modalities, making her insights particularly compelling for anyone looking to improve their work-life balance. Key Topics Discussed: 00:06 - Introduction: Host introduces Lauren Baptiste, emphasizing her mission to enhance work culture by prioritizing well-being. Lauren’s diverse background includes expertise in Ayurveda, hormonal health, and evidence-based modalities. She has consulted for a wide range of clients including IBM, TD Securities, EY, NFL, Warner Music, Estee Lauder, Standard Chartered Bank, and the United Nations. 01:11 - Understanding Burnout: Lauren delves into the concept of burnout, highlighting its symptoms such as emotional exhaustion and cynicism. She differentiates between the 'soft' and 'hard' sides of burnout, emphasizing the importance of addressing both for overall well-being. Lauren explains how even high performers can fall prey to burnout, making it crucial to identify and address it early. 05:16 - Urgency of Addressing Burnout: The discussion covers the severe consequences of burnout, including extreme cases leading to suicidal thoughts. Lauren emphasizes the need for immediate intervention and sustainable solutions to prevent such outcomes. She shares stories about the drastic impact of unchecked burnout and stresses the importance of professional help and personal strategies to manage it. 11:03 - Balancing Work and Personal Life: The conversation turns to finding a balance between professional achievements and personal enjoyment. Lauren suggests integrating fun into daily routines while fulfilling career goals to maintain a healthy life balance. She talks about her own experiences and how small changes can make a significant difference in one’s outlook and well-being. 18:02 - Empowering Others: Lauren discusses the importance of empowering those around us instead of trying to solve every problem ourselves. She relates this to consulting, where the aim should be to provide tools and knowledge rather than taking on all tasks. Lauren shares practical tips on how to foster empowerment in both personal and professional settings. 23:03 - Authenticity in Different Roles: The conversation touches on authenticity, stressing the importance of being true to our roles in various contexts. Lauren uses the analogy of a UFC fighter to explain how one’s behavior should align with the role they are playing. She elaborates on how being authentic within these roles can lead to more meaningful and effective interactions. 27:27 - Importance of Connection: Lauren highlights the impact of loneliness on burnout, especially for consultants. She suggests intentional connection through small gestures like texting friends or arranging meet-ups to foster meaningful relationships and mitigate burnout. Lauren shares personal anecdotes and scientific studies to emphasize the critical role of social connections in maintaining mental health. 30:00 - Final Thoughts: The episode concludes with Lauren reiterating the need for a balance between being a hero in our professional roles and taking care of our own well-being. She encourages listeners to seek support when needed and to maintain objectivity in their roles. Lauren leaves the audience with actionable advice on how to start making positive changes today. Episode Highlights: 00:06: Introduction of Lauren Baptiste, life coach and consultant with a focus on workplace well-being. 01:11: Exploring burnout symptoms and the urgency of addressing them. 05:16: The necessity of balancing professional goals with personal joy. 11:03: Empowering others and maintaining objectivity in consulting roles. 18:02: Authenticity in different roles for personal and professional growth. 23:03: The detrimental impact of loneliness on burnout. 27:27: Intentional connection as a remedy for loneliness and burnout. 30:00: Final thoughts on balancing heroism and personal well-being in professional roles. About Our Guest Today: Lauren Baptiste is enhancing today’s work culture with a simple strategy: prioritize well-being as the "hardest-working" professionals climb the corporate ladder. As a life coach and consultant on a mission to help women level-up at work and at home, Lauren brings more than 13 years of experience in corporate culture and workplace burnout alongside her knowledge as a practitioner of Ayurveda, hormonal health, and other evidenced-based modalities. This results in clients shifting from exhausted to energetic, cynical to optimistic, and ineffective to empowered. Lauren is also an international speaker on the topics of burnout, mindfulness, and women in leadership, and has consulted for a wide range of clients including IBM, TD Securities, EY, NFL, Warner Music, Estee Lauder, Standard Chartered Bank, and the United Nations. Lauren has been published in many established outlets, such as Forbes, Thrive Global, Medium, and Authority Magazine. Find out more about Lauren’s coaching program, Freedom. You can book a consultation by clicking this https://www.acheloawellness.com/ Where to find Our Guest online: Website: https://www.acheloawellness.com/ LinkedIn: https://www.linkedin.com/in/lauren-baptiste/
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236 | The Hidden Ways that the Cloud has Evolved a Consultant’s Job Forever
06/28/2024
236 | The Hidden Ways that the Cloud has Evolved a Consultant’s Job Forever
Topic Overview: Join Andy Fry and Cat Lam as they delve into the nuances of ERP systems, comparing on-premise and cloud implementations, discussing the transitions, challenges, and best practices from an expert's perspective in the ERP consulting field. Types of Consultants: External Consultants: Provide independent advice based on an external viewpoint. Internal Consultants: Offer specialized advice within an organization, focusing on continuous internal improvements. Key Points Discussed: 0:06 - Introduction Welcome back to "The Art of Consulting Podcast" with hosts Andy Fry and Cat Lam. Today, we dive into ERP systems, focusing on the transition from on-premise to cloud implementations and the impact on businesses. 0:34 - Guest Introduction Introduction of Andy Fry, a seasoned Oracle ERP consultant, who shares insights from his vast experience. 0:54 - Historical Context Andy starts by discussing the traditional on-premise ERP systems, their setup, and operations within company facilities. 2:04 - Shift to Cloud The conversation shifts to cloud implementations, detailing the migration process and the role of server farms managed by third-party vendors. 3:36 - Differences in Implementations Andy outlines significant differences in implementation strategies between on-premise and cloud systems, emphasizing the need for client involvement in cloud environments. 5:01 - Challenges with Cloud ERP Discussion on how cloud implementations, while beneficial, come with challenges such as reduced customization and the importance of understanding the system's capabilities fully. 7:23 - Project Timelines Comparison Exploring how project timelines differ between on-premise and cloud implementations, noting that cloud projects tend to progress faster but require careful planning to accommodate unique business needs. 8:58 - Client Participation The changing role of client participation in ERP setups, particularly how cloud systems have altered the dynamic of client involvement in the configuration process. 10:01 - Understanding and Communication Andy stresses the importance of clear communication and thorough understanding between consultants and clients to ensure successful implementation and operation. 11:35 - Post-Implementation Support How organizations handle the transition post-implementation, focusing on the support structures needed when the consultant team steps back. 13:18 - Knowledge Transfer Strategies for ensuring clients are well-equipped to manage their ERP systems after consultants leave, emphasizing ongoing education and support. 16:18 - Consultant's Role in Cloud Implementations Andy explains his role in current projects, particularly how he ensures his clients are adequately prepared to use and maintain their new systems. 17:26 - Education and Framework Introduction Andy describes how he introduces clients to the ERP framework, ensuring they understand the system's purpose and functionality from a high-level perspective. 19:53 - Achieving Depth in Consultation The necessity of diving deep into the system's specifics with clients, ensuring they grasp not just the how, but the why behind system configurations. 20:26 - Change Management in Modern ERP Discussion on how change management has evolved with cloud ERP, focusing now more on power users and IT staff rather than end-users alone. 23:54 - Evolution of Documentation Practices How documentation needs and practices have changed with the shift to cloud ERP systems, highlighting what's been retained and what's phased out. 25:31 - Impact of Cloud on Business Processes How cloud ERP systems have transformed traditional business processes, enabling more agile and scalable operations. 27:23 - Client Stories and Examples Andy shares anecdotal evidence and stories from his career, illustrating the challenges and successes of moving clients to cloud ERP systems. 29:15 - Advice for Businesses Considering ERP Practical advice for businesses at different stages of considering or implementing ERP solutions, whether on-premise or cloud. 30:26 - Future of ERP Systems Discussion on the trends and future directions of ERP systems, considering technological advancements and industry demands. 32:57 - Q&A with Listeners The hosts take listener questions, providing expert answers and further insights into ERP systems. 35:28 - Wrap-Up and Key Takeaways Summary of the discussion, highlighting key points and takeaways for the listeners to consider in their ERP journeys. 37:45 - Closing Remarks Andy and Cat thank the listeners for tuning in and tease the next episode's topic, encouraging listeners to subscribe and stay informed. Episode Highlights: Introduction of Andy Fry: 0:06 Shift to Cloud ERP: 2:04 Challenges with Cloud ERP: 5:01 Client Involvement and Knowledge Transfer: 8:58, 13:18 Change Management in Modern ERP: 20:26 Resources Mentioned: Oracle ERP Systems Server Farm Management Conclusion: The episode concludes with a recap of the importance of understanding both on-premise and cloud ERP implementations, with a push for proactive involvement and continuous learning in ERP transitions. Where to find Our Guests online: Andy Fry: https://www.linkedin.com/in/fryandy/ Cat Lam: https://www.linkedin.com/in/catlam/
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235 B | Embracing Passion and Overcoming Fear with Zana Goic Petricevic
06/21/2024
235 B | Embracing Passion and Overcoming Fear with Zana Goic Petricevic
. Emphasizes that money itself is not a value, but what it represents to an individual is. 0:34 - 1:03 - Finding Meaning Beyond Money Speaker 1 reflects on the importance of understanding why people do their jobs, beyond just earning money. Highlights the idea that meaningful work provides existential safety and keeps the spirit alive. 1:04 - 2:38 - Building Individuals in Organizations Speaker 1 shares an anecdote about a virtual assistance firm that focuses on individual development, leading to higher retention rates. Emphasizes the value of building up individuals within an organization. 3:05 - 3:50 - The Role of Passionpreneurs Speaker 2 talks about passionpreneurs who follow their passion and transform it into work that provides existential safety. Discusses the balance between organizational constraints and personal passion. 3:50 - 5:17 - Finding Passion Within Systems Speaker 2 explains that finding passion is not about blaming the system but finding what makes one feel alive within the system. Encourages boldness and courage in pursuing one's passion. 5:57 - 6:22 - Defining Passion vs. Hobby Speaker 2 defines passion as something one must do, whereas a hobby is something one enjoys. Highlights the importance of pursuing passions that make one feel alive and fulfilled. 7:21 - 9:58 - Passion as an Antidote to Fear Speaker 2 explains how passion helps overcome fears and uncertainties. Discusses the importance of allowing excitement and fear to coexist to pursue what is truly meaningful. 10:00 - 12:10 - Overcoming Fear in Public Speaking Speaker 1 shares personal experiences of public speaking and the discomfort associated with it. Speaker 2 emphasizes the importance of doing what makes one feel alive despite fears. 13:36 - 18:48 - Embracing Discomfort for Bold Visions Speaker 2 discusses the necessity of discomfort in pursuing bold visions. Highlights that discomfort is an indication of something truly important and encourages embracing it as part of the journey. 19:05 - 21:19 - Legacy and Intentional Impact Speaker 2 talks about the importance of leaving a legacy and creating intentional, meaningful impact. Encourages leaders to be conscious of their influence and the legacy they are building. 21:43 - 23:56 - Redefining Boldness Speaker 2 redefines boldness as courage, conviction, and consciousness. Discusses the role of vulnerability and the importance of seeing conflict as a signal of change. 26:03 - 27:07 - Creating Change Through Agency Speaker 2 encourages listeners to recognize their power to create change and leave a legacy. Emphasizes the significance of being intentional and accountable for one's impact. Episode Highlights: 0:04 - 0:12: Exploring the metaphorical meanings of money. 0:34 - 1:03: Understanding the deeper reasons for working beyond earning money. 1:04 - 2:38: The importance of individual development in organizations. 3:05 - 3:50: Embracing passion in professional work. 3:50 - 5:17: Finding passion within systems. 5:57 - 6:22: Defining passion versus hobby. 7:21 - 9:58: Using passion to overcome fear. 10:00 - 12:10: Overcoming fear in public speaking. 13:36 - 18:48: Embracing discomfort for bold visions. 19:05 - 21:19: Importance of legacy and intentional impact. 21:43 - 23:56: Redefining boldness and its importance. 26:03 - 27:07: Creating change through agency and accountability. Resources Mentioned: Zana's Book: Bold Reinvented: Next Level Leading with Courage, Consciousness, and Conviction Conclusion: The episode concludes with a recap of the key points discussed. Listeners are encouraged to reflect on their own leadership journeys and embrace the bold, soul-based decisions that drive innovation and collaboration. Where to find Our Guest Online: Website: https://www.boldleadership-culture.com LinkedIn: https://www.linkedin.com/in/zanagoicpetricevic/ Instagram: https://www.instagram.com/zanagoicpetricevic/ Amazon:
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235 | The SOUL Framework: Transforming Leadership with Zana Goic Petricevic
06/14/2024
235 | The SOUL Framework: Transforming Leadership with Zana Goic Petricevic
Episode Summary: Welcome back to The Art of Consulting podcast! In this episode, we are joined by the remarkable Zana Goic Petricevic, a seasoned professional with over 15 years of experience in corporate management, entrepreneurship, and executive leadership coaching and consulting. Janna shares her unique insights on bold leadership and introduces her innovative SOUL Framework—self, other, universe, and legacy. Tune in as we explore how leaders can move beyond cautious, head-driven decisions to embrace transformative choices that lead to extraordinary outcomes. Key Discussion Points: Introduction to Zana Goic Petricevic (00:00 - 01:11) Background in corporate management and entrepreneurship Over 15 years of experience in executive leadership coaching and consulting Overview of the SOUL Framework (01:12 - 02:15) Meaning behind the acronym: self, other, universe, and legacy Importance of bold, soul-based decisions in leadership Janna’s Approach to Leadership Development (02:16 - 03:18) Executive coaching of individuals Systemic coaching of teams Leadership development programs and workshops Keynote speaking and writing Unlocking Organizational Potential (03:19 - 04:24) Close collaboration with organizations Identifying and leveraging untapped boldness potential Detailed Explanation of the SOUL Framework (04:25 - 06:26) The concept of leadership playgrounds The significance of playing boldly in self-reflection and innovation Innovating the Self (06:27 - 10:19) The importance of self-disruption and self-innovation Overcoming long-held beliefs and embracing new truths Self-Awareness as the Starting Point (10:20 - 11:36) The role of self-awareness in personal and professional growth Understanding one's starting point to explore potential Self-Confrontation in Leadership The journey to becoming a better leader starts with self-confrontation. Realizing the importance of relationships in leadership. Radical Connection Explanation of "radical connection" and its significance in leadership. The concept of "voting" in our minds about others and how to shift this mindset to create collective wisdom. Importance of courage, vulnerability, and truth in building strong connections. Relationship Dynamics How to relate effectively in leadership roles. Moving from judgment to fostering brilliance in others. Enhancing productivity and potential through collective effort. Feedback in Organizational Settings Challenges of giving feedback and the importance of believing in others' capabilities. Feedback as a reflection of trust and the gap between potential and current performance. Supporting team members with compassion and truth. Systemic Awareness in Leadership Understanding the impact of leadership within a system. Recognizing how systems shape leaders and vice versa. Importance of sensing change and engaging in bold conversations to support it. Politics and Voices in Organizations Redefining organizational politics as understanding the interplay of various voices within a system. The significance of listening to all voices, not just those in power. Recognizing spokespersons and the systemic nature of messages within teams. Passion and Purpose in Work Encouraging self-reflection to uncover what makes one's heart sing. The role of passionpreneurs and finding meaning in work beyond just financial gains. Emphasizing intentionality and contribution within any job or industry. Addressing Apathy and Engagement Exploring why some individuals may appear not to care. Coaching and self-reflection as tools to uncover true passions and values. The impact of existential safety versus spiritual fulfillment in professional life. Conclusion Summary of key insights from the discussion. Encouragement to listeners to reflect on their own leadership styles and relationships. Invitation to engage with the concepts of radical connection and systemic leadership in their professional and personal lives.
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