Art of Consulting Podcast
You'll learn our top strategies to improve your career, confidence, lifestyle from us and other crazy successful seasoned consultants in IT and Management. Engage in the conversation as we discuss everything that brought us longevity and success over the years in the consulting industry.
info_outline
227 | Embracing Digital Transformation with Ken McKnight
04/12/2024
227 | Embracing Digital Transformation with Ken McKnight
Welcome to another episode of "Art of Consulting" with Andy Fry and Cat Lam. Today, we're diving deep into the transformative magic of active exploration and the incredible ways it can spark creativity and open your mind. Our host Cat Lam introduces Ken McKnight, Vice President of Information Technology at Peace Hills Insurance. Ken's extensive background in IT, digital transformation, and consulting is highlighted, emphasizing his role in driving organizational change and technological advancements. Motivation for Career in Technology (2:10 - 4:10) Ken discusses his upbringing in a family of small business owners and his passion for merging technology with business, leading to a career in healthcare informatics. The importance of bridging the gap between technology and business is emphasized. Challenges and Rewards of Digital Transformation (6:11 - 9:23) Ken delves into the challenges organizations face in justifying the costs of digital transformation initiatives, focusing on efficiencies, customer experience, and market against return on investment. Metrics for evaluating the success of digital competitiveness. Key Initiatives in Digital Transformation (12:10 - 15:55) Ken outlines key projects at Peace Hills Insurance, including staff upskilling, migration to cloud-based systems, and core system upgrades. The importance of organizational change management in ensuring successful transformation is emphasized. Transformation of Job Roles (17:02 - 21:54) The evolution of job roles due to technological advancements is explored, referencing tools like Microsoft's Copilot for AI-generated coding and their impact on traditional tasks. The significance of upskilling employees to effectively utilize new tools and technologies is highlighted. Navigating Challenges in Digital Transformation (22:25 - 27:14) Challenges encountered during digital transformation, such as balancing operational maintenance with innovation, managing third-party dependencies, and staying compliant with evolving regulations, are discussed. Strategies for effective release management and change management are considered essential for successful transformation initiatives. Conclusion Host Cat Lam expresses gratitude to Ken McKnight for his valuable insights and contributions to the discussion. Closing remarks emphasize the ongoing evolution of technology and the importance of adaptation for future success in digital transformation.
/episode/index/show/artofconsultingpodcast/id/30683523
info_outline
226 | Combat Medic to Corporate Consulting - Preparing for Challenges with Gopal Singh
04/05/2024
226 | Combat Medic to Corporate Consulting - Preparing for Challenges with Gopal Singh
/episode/index/show/artofconsultingpodcast/id/30087453
info_outline
225 | Fast Track Strategies with Sir Kaya Redford: The Journey to Financial and Time Freedom
03/29/2024
225 | Fast Track Strategies with Sir Kaya Redford: The Journey to Financial and Time Freedom
Welcome to another episode of "The Art of Consulting Podcast" with your hosts, Andy Fry and Cat Lam. As seasoned IT consultants, CPAs, and professional development connoisseurs, we aim to bring you inspiring messages to help you discover the X factor in your professional field, leading to the success you truly deserve in your career and life. Introduction: Welcome back to another episode of Blue Sky Consulting. Today, we delve deeper into part three of our insightful conversation with Sir Kaya Redford. We're excited to uncover some powerful tools that can expedite your journey towards your aspirations. . Unveiling Powerful Tools for Accelerated Growth: In this episode, we explore tools that can fast-track your path to success. With the right mindset, effective communication tools, and an understanding of programming, you can achieve your goals in record time. Gone are the days of spending decades chasing your dreams; it's time to collapse timeframes and realize your ambitions swiftly. Overcoming Frustrations and Limitations: Many individuals feel trapped in their current circumstances, lacking financial freedom and chained to their jobs. The frustration of not attaining wealth or time freedom can be overwhelming. Learning these transformative tools empowers you to break free from limitations and reach your goals more rapidly. The Importance of Programming: Sir Kaya emphasizes the significance of programming in our lives. From birth, we are programmed by various influences, shaping our beliefs and behaviors. Often, we learn about success from individuals who may not exemplify it fully, inheriting their struggles and limitations. Just as we upgrade our devices, it's essential to update the software of our minds for personal growth and success. Prioritizing Self-Care and Health: Amidst striving for success, many neglect self-care, leading to burnout and health issues.Balancing career, family, and personal well-being is crucial for sustainable success. Self-care is not selfish; it's essential for maintaining productivity and overall happiness. Acknowledging Imperfections and Contributions: It's vital to recognize that even revered figures in history were flawed human beings. Separating the person from their contributions allows us to appreciate their achievements while acknowledging their imperfections. Embracing discernment and understanding enables us to learn from both successes and mistakes. Taking Action for Transformation: While mindset and communication skills are valuable, taking action is imperative for progress. Many individuals understand what they need to do but struggle to initiate action. Transformation occurs when knowledge is applied, and action is taken towards desired outcomes. Recognizing the Knowing-Doing Gap: Sir Kaya highlights the commonality of knowing what needs to be done for personal growth and success. From waking up early to maintaining healthy habits, most individuals are aware of the actions required for positive change. However, the challenge lies in translating this knowledge into consistent action. Addressing Behavioral Misalignments: Despite knowing the importance of certain habits, many individuals struggle to implement them consistently. Sir Kaya emphasizes the significance of aligning behavior with intentions, stressing that talk alone is insufficient. Developing new habits and behaviors is essential, especially for individuals transitioning from employee to entrepreneur roles. Embracing Personal Transformation: True transformation involves embodying new habits and behaviors. Sir Kaya shares personal insights into his journey of overcoming past struggles and transforming his life. Through personal growth and resilience, he exemplifies the power of turning pain into a higher calling of helping others. Empowering Support and Encouragement: Sir Kaya extends a heartfelt message of support to listeners, emphasizing that help is available for those in need. He acknowledges the podcast hosts, Catherine and Lawrence, for their dedication to empowering individuals and transforming lives. The conversation concludes with a reminder that embracing personal growth leads to a fulfilling life worth living. Conclusion: Thank you for joining us in this enlightening conversation with Sir Kaya Redford. Remember, by embracing the right tools and taking decisive action, you can expedite your journey towards success and fulfillment. Bridging the gap between knowing and doing is essential for personal transformation and success. Stay tuned for more inspiring discussions on Blue Sky Consulting, where we empower you to unlock your full potential and achieve your goals.
/episode/index/show/artofconsultingpodcast/id/30462423
info_outline
224 | Mastering Communication and Influence: Insights in Mindset, NLP and Leadership with Sir Kaya Redford
03/23/2024
224 | Mastering Communication and Influence: Insights in Mindset, NLP and Leadership with Sir Kaya Redford
Welcome to another episode of "Art of Consulting" with Andy Fry and Cat Lam. Today, we're diving deep into the transformative magic of active exploration and the incredible ways it can spark creativity and open your mind. The last episode with SIr Kaya Redford, we touched the topic of Mastering the Entrepreneurial Mindset: From Employee to Self-Employed Success. On today’s episode, we continue our conversation with Sir Kaya as we explore the intricacies of communication and the role of neuro linguistic programming (NLP) in enhancing our interactions. Recap: In our last episode, we highlighted the importance of effective communication, emphasizing that it's not just about what you say, but how you say it and the impact it has on others. Now, let's dive deeper into NLP and its significance in communication. Exploring Neuro Linguistic Programming (NLP): Sir Kayla introduces NLP as the study of human excellence, emphasizing its role in understanding what makes successful individuals excel. Drawing examples from renowned personalities like Bill Clinton, Oprah Winfrey, and Richard Branson, he elucidates how NLP is ingrained in their communication and success strategies. Understanding the Components of NLP: Mindset: Sir Kaya underscores the paramount importance of mindset in achieving success, highlighting that with the right mindset, individuals can overcome any obstacle and acquire necessary skills. Linguistics: Effective communication is pivotal in all aspects of life, be it in business or personal relationships. Sir Kaya and the host emphasizes the significance of linguistic language in influencing others and driving results. Programming: Delving deeper into NLP, Sir Kaya explains the concept of programming, which involves understanding and leveraging language patterns to shape behavior and outcomes. Unpacking Communication: Sir Kaya addresses common misconceptions about communication, stressing that it's more than just conveying messages but entails understanding the response elicited. He introduces the concept that "my communication is the response I get back," urging listeners to take ownership of their communication outcomes. Flexibility in Communication: Highlighting the importance of flexibility in communication, Sir Kaya emphasizes the need to adapt communication styles to resonate with diverse audiences. He discusses various communication modalities and how understanding them can enhance rapport and effectiveness. Practical Applications: Sir Kaya shares actionable insights for enhancing communication effectiveness, including the Format System: Why: Start with explaining why the message is important, ensuring audience buy-in. What: Clearly articulate what needs to be done or understood. How: Provide step-by-step guidance on implementation. Questions: Encourage open dialogue and address any queries or concerns. Leadership and Organizational Change: Drawing parallels between effective communication and organizational change management, Sir Kaya emphasizes the importance of leadership in inspiring and aligning teams with the vision. He recommends resources like "The 21 Irrefutable Laws of Leadership" by John Maxwell and "Extreme Ownership" by Jocko Willink for further insights. Deep Dive into Communication: Conversation delves into the multifaceted nature of communication, touching on the complexities of understanding and conveying messages effectively. Sir Kaya Redford offers practical advice and resources for mastering communication skills, emphasizing its transformative impact on various aspects of life. Practical Application and Free Resources: The host and guest touched the discussion on the applicability of communication skills in organizational settings, particularly during digital transformations. Offer of free gifts and resources to listeners, including a one-page PDF guide on selling and influencing, access to a private Facebook group, and opportunities for private consultations. Sir Kaya promoted live events and training programs aimed at enhancing communication and leadership skills. He then gave instructions for accessing the free gifts and signing up for the training program provided. Conclusion: Sir Kaya Redford emphasizes that effective communication is often described as a cornerstone of success, both in personal and professional spheres. Prioritizing communication skills involves recognizing their pivotal role in various aspects of life and dedicating time and effort to improving them. prioritizing communication skills is not just about becoming a better speaker or presenter; it's about nurturing meaningful connections, resolving conflicts constructively, advancing professionally, leading with influence, and ultimately, empowering oneself to thrive in both personal and professional realms. As such, investing in communication skills development is a foundational step towards achieving personal and professional growth. Connect with Sir Kaya Redford
/episode/index/show/artofconsultingpodcast/id/30445093
info_outline
223 | Mastering the Entrepreneurial Mindset: From Employee to Self-Employed Success with Sir Kaya Redford
03/15/2024
223 | Mastering the Entrepreneurial Mindset: From Employee to Self-Employed Success with Sir Kaya Redford
Welcome to another episode of "The Art of Consulting Podcast" with your hosts, Andy Fry and Cat Lam. As seasoned IT consultants, CPAs, and professional development connoisseurs, we aim to bring you inspiring messages to help you discover the X factor in your professional field, leading to the success you truly deserve in your career and life. For today’s episode, we have a special guest Sir Kaya Redford is a globally renowned Success Coach, empowering Fortune 500 Companies with his unparalleled expertise. As the visionary behind the groundbreaking program, Top Producing Faster to Your Wealth & Freedom, he has transformed the lives of countless entrepreneurs, leaders, salespeople, realtors, mortgage professionals, financial service agents, and network marketers. Beyond coaching and television, Kaya has received the Humanitarian Award from the United Nations and holds the prestigious title of a Knight. As an award-winning producer and director, he has contributed to societal change through the powerful documentary "Homeless in America." The hosts highlight Kaya's remarkable career as a success coach and inquire about strategies for IT leaders transitioning from employee to entrepreneur. Kaya shares a poignant story about a client who faced challenges moving from a successful attorney in a law firm to an independent entrepreneur. The importance of understanding the shift in values from an employee mindset to an entrepreneur mindset is emphasized . Kaya recommends a values elicitation exercise to identify and align personal values with those necessary for success as an entrepreneur. He stresses the significance of prospecting, marketing, and embracing a different set of values when transitioning to entrepreneurship. The hosts and Kaya discuss the daily habits and behaviors of successful entrepreneurs, emphasizing the need to model one's actions after those achieving desired results. Kaya encourages the audience to reach out to successful entrepreneurs, have lunch with them, and learn about their values, habits, and motivations. Key Takeaways: Transitioning from employee to entrepreneur requires a shift in values and mindset. Entrepreneurs should focus on prospecting, marketing, and embracing the values necessary for success. A values elicitation exercise helps align personal values with those essential for entrepreneurial success. Learn from successful entrepreneurs by understanding their daily habits and behaviors. Model your actions after successful individuals to accelerate your own path to success. Mindset Shifts: The hosts share personal experiences and observations about the crucial mindset shift needed when making the leap from employee to entrepreneur. The conversation reflects on the challenges faced by individuals accustomed to taking directions and following rules, now tasked with creating their own rules and determining their hours. Entrepreneurial Realities: Kaya emphasizes the significant difference between employees and entrepreneurs, highlighting the absence of a safety net for the latter. The conversation explores the concept of burning ships, referencing historical examples and encouraging listeners to set big goals that outweigh the risks. Comfort with Discomfort: The hosts discuss the importance of becoming comfortable with discomfort as an entrepreneur, citing Richard Branson's advice. Kaya shares insights on the necessity of putting oneself in uncomfortable positions and how habitual life for entrepreneurs often involves embracing discomfort. Life Begins at the Edge: The hosts introduce the concept that life begins at the edge of one's comfort zone, encouraging listeners to question their own comfort zones. Kaya poses reflective questions to the audience, urging them to identify their breakthroughs and take action based on newfound insights. Action and Attraction: The interview concludes with a powerful reminder that the last six letters of "attraction" spell "action." Kaya emphasizes the importance of taking action to attract positive outcomes, reinforcing the idea that progress and support come from stepping out in courage and faith.
/episode/index/show/artofconsultingpodcast/id/30326553
info_outline
222 | Lessons From a Brand Strategist: A Journey with Gabriella Cray
03/08/2024
222 | Lessons From a Brand Strategist: A Journey with Gabriella Cray
Welcome to the Art of Consulting, your go-to source for expert insights on mastering ERP success. Today we have a special guest with us! Together with Andy Fry, special guest Gabriella Cray, Principal and Founder of the Boss Blueprint Agency is introduced to the show. Gabby's shares her background as an event planner and her journey into brand consulting. Knowing Your Niche: The duo discussed the importance of understanding your niche and target audience. Gabby's focus on brand strategy and management for nonprofits and government projects and what are the advantages of clearly articulating what you do and who you do it for. Building Relationships and Business Development: Gabby shared Insights into effective business development for consultants. They talked about the analogy of dating and finding the right clients and the significance of investing in conferences and networking to build relationships. Timeline of Client Relationships: Gabby then shared her experience with clients taking three to six months to close deals. Transition and Evolution of the Agency: Our guest’s initial interest in event planning and business events and they also talked about Gabby's role as a revenue manager at a manufacturing company and the pivotal shift into consulting. Recognizing her proficiency in social media and transitioning into brand consulting. Lessons Learned: The value of learning from different experiences, even when facing challenges. Leveraging day-to-day job knowledge to support and advise businesses. Transition from Employment to Entrepreneurship: Gabby recounts her decision to leave her corporate job in 2020 and pursue entrepreneurship. She highlights the excitement and challenges of leading a team of three, along with occasional partnerships. Being the youngest, often the only woman and black person in the room. Cultural challenges in the manufacturing industry pushed her to excel, and she shares her motivation to prove herself and find champions in the workplace. Lessons Learned in the Corporate World: Emphasizing the importance of identifying mentors and champions in a challenging work culture. Our guest shares her mindset of focusing on excellence every day, emphasizing that consistency and dedication are irreplaceable in professional growth. Balancing Drive and Seeking Help: The discussion coming from the duo touches upon the mistake of not seeking help and the significance of asking questions, especially for driven individuals looking to enter consulting. Managing up and documenting agreements were critical in Gabby's career development. Adapting to Market Changes: Recognizing signs of economic changes in 2022, Gabriella shifted her focus to recession strategies and began working with nonprofits. She shares to the audience the importance of monitoring data and making quick decisions to stay ahead in the market. Blue Sky Consulting's Niche and Programs: Gabriella delves into Blue Sky Consulting's current focus on supporting nonprofits that, in turn, serve entrepreneurs. The agency Blue Sky Consulting is launching programs for entrepreneurs in December and May, aiming to help them achieve work-life balance and facilitate a rapid rebranding process. Involvement in the Community: Gabriella discusses her involvement in various communities and the importance of community service. However, she strongly highlights the need to prioritize business stability before extensive community outreach. Accountability and Responsibility: Gabby encourages entrepreneurs to make decisions that ensure the success and stability of their businesses. CONCLUSION: From navigating challenges in the corporate world to building a thriving consulting agency, Gabby emphasizes the importance of adaptability, quick decision-making, and staying attuned to market changes. Her commitment to excellence, discipline, and community engagement highlights the key elements that contribute to sustained business success. Remember, success in consulting comes from understanding your niche, building meaningful relationships, and continuously evolving with the industry.
/episode/index/show/artofconsultingpodcast/id/30173093
info_outline
221 | Gratitude - For the Difficult Experiences in Life
03/01/2024
221 | Gratitude - For the Difficult Experiences in Life
Episode 219: Practicing Gratitude Beyond the Good Andy reflects on the deeper significance of gratitude beyond just appreciating the positive aspects of life. While it's easy to be thankful for the good things like job security, health, and possessions, Andy emphasizes the importance of extending gratitude to challenging experiences and individuals who have shaped our journeys. Key Points: Expanding the Scope of Gratitude: Andy encourages listeners to broaden their perspective on gratitude beyond conventional blessings. He shares a personal anecdote about reconciling with a past negative experience with a baseball coach, realizing the lessons learned and the growth it facilitated. Forgiveness and Self-Reflection: Through introspection, Andy recognized the need to forgive both the coach and himself, understanding that everyone is doing their best with the resources and knowledge they have. This act of forgiveness not only released bitterness but also fostered personal growth. Seeking Professional Help: While practicing gratitude can be transformative, Andy acknowledges that some experiences may require professional guidance to process and overcome. Just as we seek specialists for physical ailments, seeking therapy or counseling for emotional healing is crucial for deeper traumas. The Law of Gratitude: Andy draws parallels between gratitude and the universal law of reciprocity, emphasizing that being grateful for what we have is essential to attracting more abundance into our lives. He cautions against entitlement and encourages cultivating a mindset of appreciation. Filtering Negative Inputs: In today's world inundated with negativity, Andy advises listeners to filter out toxic information and focus on positivity. Just as we wouldn't consume poison knowingly, we shouldn't expose ourselves to harmful thoughts or media. Conclusion: Andy reminds us to reflect on the lessons learned from both positive and challenging experiences. By practicing gratitude in all aspects of life, we can cultivate resilience, foster personal growth, and attract abundance. Remember, even in tough times, keeping one foot in front of the other and staying awesome is key to success. Thank you for tuning in to another episode of the Art of Consulting Podcast. Keep striving, stay awesome, and have a fantastic week ahead! Note: If you have any questions or insights to share, don't hesitate to reach out to Andy. Your feedback and engagement are greatly appreciated.
/episode/index/show/artofconsultingpodcast/id/29436048
info_outline
220 | Data Dynamics: Managing ERP Costs and Change Orders for Success
03/01/2024
220 | Data Dynamics: Managing ERP Costs and Change Orders for Success
/episode/index/show/artofconsultingpodcast/id/30361493
info_outline
219 | People Power: Navigating ERP Implementations with Expert Guidance
02/23/2024
219 | People Power: Navigating ERP Implementations with Expert Guidance
/episode/index/show/artofconsultingpodcast/id/30075858
info_outline
218 | Expert Strategies Unveiled for ERP Success with Stephanie Forbes
02/15/2024
218 | Expert Strategies Unveiled for ERP Success with Stephanie Forbes
/episode/index/show/artofconsultingpodcast/id/29961113
info_outline
217 | Giving Feedback - The Critic or The Cheerleader
12/22/2023
217 | Giving Feedback - The Critic or The Cheerleader
Welcome to another episode of "The Art of Consulting Podcast" with your hosts, Andy Fry and Cat Lam. As seasoned IT consultants, CPAs, and professional development connoisseurs, we aim to bring you inspiring messages to help you discover the X factor in your professional field, leading to the success you truly deserve in your career and life. In today's episode, Andy shares an insightful experience he had while reviewing a book. When asked for feedback, he took a moment to clarify the author's expectations. This simple step made him realize the importance of understanding what type of feedback someone is seeking. As professionals, we often find ourselves in situations where others ask for our opinions or reviews, whether it's on a document, a presentation, or even a piece of code. Andy emphasizes the crucial need to inquire about the specific feedback the person is looking for. Is it content-related, structural, or just a quick once-over for errors? Without this clarity, one may end up investing time in providing feedback that the recipient doesn't want or need. Drawing parallels to his experience in sports, Andy notes that constant feedback is integral to improvement, especially in activities like sports, acting, or music. However, not every adult seeks or appreciates feedback in the same way. Andy learned that not everyone wants his opinion, and if they do, they prefer it in a particular manner. He identifies two common approaches people tend to take when giving feedback: the critic and the cheerleader. The critic tends to be harsh, focusing on pointing out flaws, while the cheerleader tends to be overly positive, often avoiding constructive criticism. Andy advises finding a balance by incorporating two positive aspects and one constructive suggestion when providing feedback. Moreover, Andy stresses the importance of ensuring that the recommended changes are feasible and can be implemented in the given context. It's vital to consider time constraints and practicality, avoiding suggestions that cannot be realistically executed. In conclusion, Andy encourages listeners to be mindful of the feedback they give, understanding that people may fall into either the critic or cheerleader categories. By providing constructive feedback in a positive manner, one can contribute to others' growth and success. Remember, three positives and one or two areas for improvement can strike the right balance. As always, keep staying awesome, keep doing your thing, and keep working hard. If you enjoyed this episode, please consider giving it five stars to help others discover it. Thank you for listening, and until next time, stay committed to your professional journey.
/episode/index/show/artofconsultingpodcast/id/29355278
info_outline
216 | Why You Focus On The Things You Can Control
12/15/2023
216 | Why You Focus On The Things You Can Control
Welcome back to another episode of "The Art of Consulting Podcast" with your hosts, Andy Fry and Cat Lam. As seasoned IT consultants, CPAs, and enthusiasts of professional development, we are here to provide you with inspiring messages to help unlock your professional X factor and achieve the success you truly deserve in your career and life. In today's episode, Andy draws inspiration from Tim Grover, the renowned trainer of basketball legends Michael Jordan and Kobe Bryant. Tim Grover's wisdom is centered around a powerful concept: instead of just worrying about things within your control, focus on actually controlling them. The idea is to tackle the things you can manage efficiently so that you are better equipped to handle the inevitable challenges that are beyond your control. This approach goes against the traditional advice of not worrying about the things you can't control. Andy resonates with this perspective, emphasizing that our responsibility is not just to passively accept the uncontrollable but actively prepare and deal with them. He uses the example of the COVID-19 pandemic, a situation no one could control. However, Andy points out that individuals could control their health-related habits – washing hands, getting enough sleep, exercising, and maintaining overall well-being. By managing what is within our control, we are better positioned to confront unforeseen challenges. Applying this philosophy to the consulting world, Andy highlights the role of project managers. Their primary responsibility is to control and manage the aspects of a project within their reach, creating a strong foundation to navigate the uncertainties that may arise. The key takeaway is clear: in consulting and life, focus on taking charge of the things you can control. Whether you're a project manager meticulously overseeing every detail or an individual contributor handling a specific project aspect, proactively managing your responsibilities sets the stage for success. Andy concludes by encouraging listeners to stay awesome, keep pushing forward, and remain dedicated to their hard work. Success is an ongoing journey, and by focusing on the controllable elements, we empower ourselves to tackle the unexpected with resilience and determination. If you enjoyed this episode, don't forget to subscribe, and consider giving us a five-star rating. Your support helps others discover valuable insights from "The Art of Consulting Podcast." Until next time, keep working hard and stay unstoppable!
/episode/index/show/artofconsultingpodcast/id/29290823
info_outline
215 | Owning Your Career, You Own You
12/08/2023
215 | Owning Your Career, You Own You
Episode Highlights: -Andy discusses how you establish and handle career problems. Serve clients but you also have to serve yourself. NO matter who serves our paycheck. Learn the lessons and take care of our career because it is who we are. If you look at yourself and imagine that it is your business, you always make sure to provide a solution to your business problem. You will see the opportunity in client sights, the pain that they're feeling in engagements and you will support them better.
/episode/index/show/artofconsultingpodcast/id/29261563
info_outline
214 | Disagree Without Being Disagreeable
12/01/2023
214 | Disagree Without Being Disagreeable
Introduction: Welcome back to the Art of Consulting Podcast, where we explore the Having to share an opinion without being argumentative. Today, we'll delve into a thought-provoking experience from John Wooden and how he’s ways and approach from sports is being used in business. Episode Highlights: -John Wooden - caoch basketball best of all time. He have the best way of managing people and approaching problems and looking at things in a different way. "You can disagree without being disagreeable." -Conversations don't have to become confrontational when you disagree with somebody. -Our host shares a personal experience of situations where he encounters situations that he needs to disagree - like an approach or decision in a project. -Differentiated the Consultant and a contractor - consultants give solutions, plans and recommendations and from that they are open to agreeing and disagreeing situations. - To solve a problem, we need to put effort on finding a solution and come up with some level of knowledge in that problem. Be open on conflicting ideas. Its important to let other people to work it through the problem and host said that being open, you’re allowing other answer to the problem and there’s always more answer to a one problem. - Worked up and agitated self put yourself on mute. GIve yourself some time and some moment slow things down. - You are not there to make friends.Host shares that he does have problems with creating a boundary with clients.The most important thing is to treat each other with respect. Conclusion: As we conclude this episode of the Art of Consulting Podcast, we leave you with a powerful reminder: There are more solutions to one problem. Having an open mind to other conflicting ideas will establish a healthy relationship between you and the client. Thank you for joining us today on the Art of Consulting Podcast. Don't forget to subscribe, rate, and leave a review. We look forward to sharing more valuable insights in our upcoming episodes. Until next time!
/episode/index/show/artofconsultingpodcast/id/29226008
info_outline
213 | Embracing Healthy Competition: Lessons from Sports to Business
11/17/2023
213 | Embracing Healthy Competition: Lessons from Sports to Business
Introduction: Welcome back to the Art of Consulting Podcast, where we explore the intersections of sports and business. Today, we'll delve into a thought-provoking experience from this summer, involving our host's daughter and her track and field journey. Through this story, we'll uncover valuable lessons about competition, sportsmanship, and striving for excellence. Episode Highlights: Lessons from Track and Field: • Our host's daughter participated in the US track Nationals, competing in multiple events, including high jump. • Despite coming in ranked first, she finished fifth in the competition, sparking reflections on competition and results. Acknowledging Excellence: • Our host shares a personal experience of neglecting to congratulate the winning athlete and her parents immediately after the high jump event. • This missed opportunity highlighted the importance of recognizing and respecting the accomplishments of others. The Competitive Landscape: • In both sports and business, competition is a constant presence. • Competing against accomplished individuals can push us to prepare better, acknowledge the process, and understand that results are not always within our control. Accepting Results and Maturity: • Accepting competition results, whether favorable or not, is a sign of maturity. • Learning to gracefully handle both success and setbacks is crucial for personal growth and development. Embracing the Journey: • Competition serves as a valuable tool for personal improvement. • Recognizing that competing against strong opponents makes us better can lead to a more resilient and mature approach to life's challenges. The Power of Congratulation: • Congratulating competitors and colleagues on their achievements demonstrates maturity and sportsmanship. • Building positive relationships in competitive environments can lead to better collaboration and growth. Conclusion: As we conclude this episode of the Art of Consulting Podcast, we leave you with a powerful reminder: competition is a part of life, whether in sports or business. Embracing competition with maturity, recognizing the accomplishments of others, and striving for personal growth are essential elements of success. Keep being awesome, and remember that competition is not just about winning; it's about the journey and the lessons learned along the way. Thank you for joining us today on the Art of Consulting Podcast. Don't forget to subscribe, rate, and leave a review. We look forward to sharing more valuable insights in our upcoming episodes. Until next time!
/episode/index/show/artofconsultingpodcast/id/28590938
info_outline
212 | The Power of Helping Others: A Journey of Transformation
11/10/2023
212 | The Power of Helping Others: A Journey of Transformation
Title: The Power of Helping Others: A Journey of Transformation Episode Highlights: Starting from Humble Beginnings: • In 1993, after graduating from college, our host found himself working as an operations supervisor for a furniture retailer. • His responsibilities included managing the warehouse, office tasks like invoicing and sales processing, customer service, and deliveries. • The challenges of customer service and frequent delivery mishaps were draining, and he questioned his long-term career prospects. A Chance Encounter with Marjorie: • Marjorie, a colleague, saw potential in our host and introduced him to a life-changing opportunity. • Marjorie's brother, a vice president at Oracle, needed someone for a crucial role during maternity leave. • Our host's journey into the world of Oracle began, opening doors to a new career path. Lessons from Mentors: • Throughout his consulting career, our host had the privilege of being mentored by experienced professionals. • These mentors accelerated his learning curve, offering invaluable insights and guidance. The Importance of Giving Back: • Our host and his co-host, Cat, started their podcast with a mission to share their knowledge and experiences. • They emphasize the significance of helping others when the opportunity arises, even in small ways. • Personal experiences have shown that helping others can lead to life- changing transformations. Ethical Help: • The story of a colleague's unethical request reminds us that genuine help should be unconditional. • Manipulative tactics should be avoided when seeking or offering assistance. • The act of helping should come from a place of sincerity and empathy. The Ripple Effect: • Our host challenges listeners to make a difference in others' lives by offering support and seeking help when needed. • Life and career choices are influenced by the choices we make and the choices others make for us. • Giving back and being open to helping others can lead to a fulfilling and purposeful life. Conclusion: As we conclude this episode of Art of Consulting Podcast, we are reminded of the profound impact that helping others can have on our lives. The story of our host's journey from a furniture retailer to a successful consultant showcases how one person's kindness can change the course of another's career. Remember, being a giver, not a taker, can lead to a more meaningful and interconnected world. Stay tuned for more inspiring stories in future episodes. Thank you for joining us today on Art of Consulting Podcast. Don't forget to subscribe, rate, and leave a review. Keep spreading kindness, and we'll talk to you soon!
/episode/index/show/artofconsultingpodcast/id/28590908
info_outline
211 | Mastering ERP Implementation: Insights from an OCM Expert - with Frederique Oberlin
09/08/2023
211 | Mastering ERP Implementation: Insights from an OCM Expert - with Frederique Oberlin
**Podcast Title:** "Mastering ERP Implementation: Insights from an OCM Expert" **Show Notes:** **Introduction:** In this episode of Art of Consulting, we dive deep into the world of ERP (Enterprise Resource Planning) implementation with a focus on Organizational Change Management (OCM). Our special guest, Frederique Oberlin, an OCM extraordinaire with 18+ years of experience, shares invaluable insights and wisdom gained from various ERP projects. **Episode Highlights:** 1. **Understanding Organizational Change Management (OCM):** - Frederique defines OCM as the people side of a software implementation, emphasizing the importance of bringing employees along the project journey from the beginning rather than surprising them with a new system at the end. 2. **Challenges in ERP Implementation:** - The conversation highlights how employees sometimes create their own processes outside of the ERP system, known as "shadow IT," due to various reasons like system limitations or lack of training. 3. **Measuring Success in ERP Implementation:** - Frederique discusses key metrics for measuring success, such as assessing training effectiveness, tracking post-Go Live support tickets, and ensuring users are adopting the system as intended. 4. **Proactive Change Management:** - The importance of proactive change management is emphasized, including the concept of the ADKAR journey (Awareness, Desire, Knowledge, Ability, Reinforcement) and how it aids in preparing employees for change. 5. **Hypercare:** - Hypercare, the critical period immediately following Go Live, is explained as a time when additional support is crucial. Frederique shares strategies like deploying super users and providing a human presence for support, both in-person and virtually. 6. **Leadership's Role in OCM:** - Frederique advises leaders to engage in candid conversations with OCM experts, understanding the expectations and requirements for communication, training, and support. Leaders' active involvement in training can significantly impact the success of the project. **Conclusion:** Organizational Change Management is a vital aspect of any ERP implementation, and proactive planning, effective training, and leadership involvement are key to a successful transition. We appreciate Frederique Oberlin for sharing her expertise on this essential topic. Connect with her on LinkedIn Stay tuned for more insightful episodes of Art of Consulting as we continue to explore the world of ERP and business transformation.
/episode/index/show/artofconsultingpodcast/id/28153229
info_outline
210 | Mastering ERP Success: Key Insights with Andy Fry
09/01/2023
210 | Mastering ERP Success: Key Insights with Andy Fry
Welcome to the Art of Consulting, your go-to source for expert insights on mastering ERP success. Today we have a special guest with us, Andy, a highly experienced ERP consultant with over 25 years in the industry. In this episode, Andy shares invaluable insights into ensuring ERP project success. He emphasizes the importance of defining clear success metrics from the outset and keeping the project team aligned with a shared mission. Andy also highlights the critical need for project teams, both internal and external, to deeply understand the core business of the organization they are working with. Here are some key takeaways from our conversation: 1. **Defining Success Metrics:** Andy stresses the significance of defining what success looks like for your ERP project. He suggests moving beyond generic statements like "on time, on budget, within scope" and instead encourages creating a detailed and tangible definition of success. 2. **Shared Mission:** Establishing a clear project mission statement and ensuring everyone understands why the project is being undertaken is vital. Andy draws parallels with real-life examples, emphasizing the importance of everyone rowing in the same direction. 3. **Understanding the Business:** Whether you're an internal employee or an external consultant, understanding the core business of the organization is crucial. Andy explains that it's not just about what the business sells but identifying the primary revenue-generating functions and optimizing around them. By the end of this episode, you'll have a deeper understanding of the key factors that contribute to ERP project success and how to apply these insights to your own projects. So, if you're ready to master ERP success, stay tuned and let's dive into this enlightening conversation with Andy. Remember to subscribe to our podcast to get more expert insights on ERP and other related topics. Thank you for joining us, and enjoy the episode!
/episode/index/show/artofconsultingpodcast/id/28074594
info_outline
209 | Ignite Your Mind: The Power of Active Exploration
08/25/2023
209 | Ignite Your Mind: The Power of Active Exploration
"Ignite Your Mind: The Power of Active Exploration" Welcome to another episode of "Art of Consulting" with Andy and Kat. Today, we're diving deep into the transformative magic of active exploration and the incredible ways it can spark creativity and open your mind. In our previous episode, we touched upon the concept of creativity and how engaging in novel activities can create new synaptic connections in your brain. But today, we're going to delve even further into this fascinating subject. One key takeaway from our previous discussions is the importance of active participation. It's one thing to be a passive observer and witness something new, which can certainly have an impact on your mind. However, it's an entirely different experience when you actively participate in something kinetically. This hands-on approach not only accelerates your learning but also deepens your understanding. So, why is active participation so crucial? Well, it helps you develop new learning pathways and skills that you might not encounter in your daily routine. For example, we discussed how trying out activities like parkour can introduce you to unique coaching styles and learning methods, which can be incredibly valuable when you're in a consulting role. Different clients and industries often require diverse approaches, and the ability to adapt and pivot is a hallmark of successful consultants. Another important aspect of active exploration is the willingness to embrace new experiences without the expectation of perfection. Many adults tend to stifle their interests and curiosities because they're afraid of not being good at something right away. However, it's essential to let go of the need to excel from the start. Remember, it's okay to make mistakes and learn as you go along. Finally, we encourage you to reconnect with your passions and interests, even if they don't align with your current career path. Whether you've always been intrigued by cars, fascinated by butchering techniques, or simply curious about a wide range of topics, there's no harm in exploring these interests for the sheer joy of learning. You might just uncover a hidden talent or a source of happiness you never expected. So, in summary, keep your mind open and receptive to new experiences, actively engage in activities that pique your interest, don't be discouraged by initial imperfections, and remember that exploring your passions is a worthy endeavor in itself.
/episode/index/show/artofconsultingpodcast/id/28074240
info_outline
208 | Finding Balance and Building for Success: The Art of Rest for Self-Employed Consultants
08/18/2023
208 | Finding Balance and Building for Success: The Art of Rest for Self-Employed Consultants
Introduction: In this podcast episode, hosts Andy and Cat dive deep into the significance of rest for self-employed consultants. They discuss the mental and financial aspects of taking breaks, setting rates, and building a sustainable consulting career. Whether you're a seasoned consultant or considering a career in consulting, this episode offers valuable insights to help you achieve a balanced and prosperous consulting lifestyle. Episode Highlights: 1. **The Need for Rest (00:02:20)** - Andy and Cat emphasize the importance of taking breaks, even for self-employed consultants. - They draw parallels between consultants and athletes, highlighting the necessity of rest and recovery in both fields. - Cat shares her personal experience of feeling recharged after taking a break and how it positively impacted her mindset. 2. **Visualizing Success (00:11:45)** - The hosts discuss the power of visualization and the effectiveness of vision boards. - Cat shares a story about how visualizing a reward helped her stay motivated during a challenging project. - They stress the idea that having a clear vision of your goals can provide the mental energy needed to overcome obstacles. 3. **Financial Planning for Consultants (00:21:05)** - Andy and Cat delve into the financial aspect of being a consultant. - They suggest calculating your hourly bill rate by considering factors like sick days, vacation time, and taxes. - Cat recommends basing your calculations on ten months of work per year and accounting for potential downtime. 4. **Setting a Floor Rate (00:28:45)** - The hosts explain the concept of a floor rate, which represents the minimum rate needed to maintain your desired lifestyle. - They emphasize the importance of factoring in expenses like taxes, insurance, and savings into your consulting rate. - Cat underscores that setting a realistic floor rate is crucial for long-term financial stability. 5. **Balancing Work and Personal Interests (00:35:15)** - Andy and Cat discuss the significance of cultivating personal interests and hobbies outside of work. - They stress that finding productive and enjoyable activities can lead to personal growth and a more fulfilling life. - Cat highlights the importance of trying new things to stimulate mental growth and well-being. Conclusion: In this episode, Andy and Cat stress the importance of rest, financial planning, and personal growth for self-employed consultants. They encourage listeners to prioritize mental and physical well-being, visualize their goals, and set realistic financial expectations. Balancing work and personal interests is key to building a successful and fulfilling consulting career.
/episode/index/show/artofconsultingpodcast/id/28057350
info_outline
207 | Find Time to Spend with High Performers
08/11/2023
207 | Find Time to Spend with High Performers
In this episode, you will understand the worth of taking the time to be with high performers. Andy talks about the observations made on the effect of spending time with high performers and low performers, which definitely has an effect. Tune in and gain tips on how to find and productively spend time with high performers, and reap the benefits of growth personally and professionally. Quotes: “When We Spend Time With People Who Are Successful In Whatever It Is They're Doing, We Are Going To Be More Likely Successful.” “Extroverts, Be Careful Who You Spend Time With, Sometimes Our Need To Regenerate Our Energy, We Search For Anybody.” “We Want To Make Sure That We Are Emulating The Right People And Spending Time With The Right People In The Right Areas That We Want To Actually Improve.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Observations Around Spending Time With High Performers (03:42) Catching Ourselves When We’re The Negative Person In The Room (05:48) Finding High Performers Around You (06:40) Introverts Vs. Extroverts (08:23) Being Careful How And Who You Spend Your Time With (10:51) Spending Time With The Right People In The Right Areas That We Want To Improve (11:32) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/27645780
info_outline
206 | Be Intential With Your Social Media Feeds
08/04/2023
206 | Be Intential With Your Social Media Feeds
In this episode, Andy shares his thought about the value of being intentional in using social media. He talks about how the social media’s algorithm feeds us with suggestions that are sometimes counterproductive and how consuming those harms us over the long term. Learning to be intentional about what you’re watching on social media will keep you from being fed information that is not helpful. Make sure to check out this episode. Quotes: “The Issue I Have With It Is That It's [Social Media] Telling Us What We Should Watch. And It's Telling Us, And In Many Cases, How We Should Behave.” “We Have To Be Very Intentional About What We Choose.” “When We Look At Things, We Have To Ask Ourselves, Is This Serving Us? Is This Just A Time Killer? Or Is It Something That Is Actually Going To Harm Us?” “Small Doses Of Counterproductive Information Harms Us, It Harms Us Over The Long Term.” “Be Very Careful About What It Is That You Look For, Where You Spend Your Time. And What You Scan For When You're Using Social Media.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) How Instagram Or Social Media Algorithm Works (02:51) Being Fed All Sorts Of Suggestions On Social Media (05:42) We Have To Be Intentional About What We Choose To Watch (07:16) The Algorithm Is Watching Us (07:56) Intentionality Is Awareness (08:16) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/27645771
info_outline
205 | What Is Your Main Business
05/05/2023
205 | What Is Your Main Business
In this episode, we are with Cat and Andy, helping us see more of the value of knowing and being able to focus on our main business. We have different roles between our work and personal lives, and some consultants have multiple clients. This is why it is essential for us to be able to stay efficient in these roles and get things done. Tune in and get pro tips on productivity that will surely amp up your efficiency. Quotes: “People Will Talk About Priorities, And They'll Say We Got To Prioritize… But That Means Something Has To Be Less Important And You've Got To Put That On The Backburner. And I Don't Think We Should Feel Guilty About Those Things.” “When You Have To Get This Much Stuff Done In A Period Of Time, You, Honestly, Almost Magically Find A Way To Do It.” “One Of The Productivity Hacks, If You Will, Is To Find Focus Time.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Scheduling Through In Your Calendars (05:41) Taking Care Of Our Main Focus First (10:37) Not Falling Behind On Things (11:51) Finding Efficient Ways To Get Your Priority Tasks Done (17:42) Blocking Focus Times (23:08) Being Very Concise To Maximize Time (28:48) The Simpler, The Better (33:36) Productivity Pro Tips (36:08) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/27023697
info_outline
204 | Your Yesterday Is Not Your Today
04/28/2023
204 | Your Yesterday Is Not Your Today
In this episode, Andy shares an insight about trending and how it should not be the basis of the next outcome. He talks about the power of making a wise decision regardless of the trend you’re seeing and making your future independent of who you are yesterday. Listen in and learn what you can do to take that needed pivot leading to the future you aspire for. Quotes: “Our Lives Are Not Dependent On Our Past. Our Past Is Our Past. What Happened Yesterday Is What Happened Yesterday.” “Who We Are Today Is Independent Of Who We Were Yesterday.” “You Can Do It Right, You Can Make Those Changes. If You're Trending In A Direction That You Don't Like, Today Is The Day To Make That Change.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) What Is Trending (04:17) Believing That We Are Being Stuck In A Trend (05:32) We Have A Choice (07:06) Today Is The Day To Make The Change (08:02) Doing Your Best To Resolve Your Debts (10:01) You Can Change The Trend (11:57) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26881902
info_outline
203 | Why Knowledge Isn't Always Power
04/21/2023
203 | Why Knowledge Isn't Always Power
In this episode, you will understand why knowledge isn’t always power. Andy explains the difference between knowing how to do something and being actually able to do something because the power only lies in how that knowledge is being applied or practiced to be able to benefit from the results. Tune in now and be encouraged to build upon each success you reach as you execute and act on the information you have. Quotes: “Knowledge is only good if we can actually use it to some benefit, and for some purpose.” “We have to go out and actually put these things into practice. Otherwise, it's anecdotal information.” “Sometimes as consultants, we think that because we know something, therefore, we can go out and just teach it or we can go out and execute it. The execution part is a lot different than the knowing part.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) knowing how to do something vs. being able to do something (04:56) The importance of being able to put our knowledge into practice (08:08) Putting our knowledge into practice (11:04) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26798358
info_outline
202 | Don't be a Ghoster
04/14/2023
202 | Don't be a Ghoster
In this episode, we have Andy talk about ghosting, some effects it has on people, and why we should avoid doing it to others. Ghosting shows unprofessionalism and may damage our personal, professional, or business relationships. Hit the play button and know how to avoid doing it and what to do if we’re ghosted. Quotes: “Vanishing Is Just Not Cool In My Book, It's Not Professional, [And] It Doesn't Show Respect To The Other Individual.” “The Ghosting Piece Has An Effect On People… People Feel Neglected, They Feel Ignored. It Doesn't Feel Good. So, This Is Something We Want To Avoid.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Ghosting Back In The Days (05:32) Ghosting In Business Is Not Cool (10:54) Ghosting’s Effects On People (11:13) What To Do If We're Ghosted (14:01) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26798292
info_outline
201 | Why The Imposter Syndrome Can Be A Gift
04/07/2023
201 | Why The Imposter Syndrome Can Be A Gift
In this episode, Andy unmasks the imposter syndrome and presents the positive effects it can bring us. You will learn how to identify it by looking at the symptoms and know the steps on how you can harness this state of mind to make it work for your advantage. So, listen in now and enjoy the episode! Quotes: “I Think That Giving Anxiety, A Name, Like The Imposter Syndrome, Is Giving It Life.” “That Anxiety Is An Awareness Of The Gap Between Who We Are And Who We Want To Be. And This Self-Awareness Tells Us That We're Not Fully Competent. And This Motivates Us Towards Mastery.” “If We Accept That Anxiety As A Gift, We Can Use It. But If We Don't, If We Look At It As A Curse Or Something That's Bad, And We Try To Run Away From It, We’ll Regress.” “Fools Do Not Feel That Anxiety Generated From The Imposter Syndrome.” “The Power Doesn't Come From Labeling This Anxiety As Negative And Then Dismissing It Or Hiding From It. The Power Comes From Labeling This Anxiety As A Competence Gap, And Then Addressing It.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Facing The Pressure Of Getting Kicked Off A Project (04:24) Working Hard With Humility (06:09) The Imposter Syndrome (08:52) The Imposter Syndrome As A Blessing (10:47) Driving Toward Competence (13:30) Fools Do Not Feel That Anxiety Generated From The Imposter Syndrome (14:42) Labeling Anxiety As A Competence Gap (16:27) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26798280
info_outline
200 | How Small Spending Can Affect Cash Flow
03/31/2023
200 | How Small Spending Can Affect Cash Flow
In this episode, Andy helps you see the importance of looking through your expenses and knowing where all those small expenses go because small spending can affect your cash flow and how you operate as a consultant. So, tune in now and learn how to responsibly monitor your expenses. Quotes: “It's More Important That We Be Aware Of Our Spending And Make A Conscious Choice Around It.“ “The Way You Spend Your Money Is Going To Affect How You Operate As A Consultant.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Looking At The Small Expenses You Make (02:36) Being Responsible With Your Expenses As A Consultant (04:21) How To Responsibly Monitor Your Expenses (09:27) Your Spending Affects How You Operate As A Consultant (10:41) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26705613
info_outline
199 | Unstuck with 20 Minute Increments
03/24/2023
199 | Unstuck with 20 Minute Increments
In this episode, Andy talks about the challenges of having some freedom on how to go about your workday, especially as a consultant. People usually get trapped in the struggle to get going on a task but Andy gives practical tips on how to pull yourself out of being stuck and effectively accomplish your tasks for the day. So, make sure to listen in and get this nugget that will surely help you boost your productivity. Quotes: “One Of The Things That I Had To Do Was Parent Myself And Tell Myself, ‘You're Going To Sit Down And Do That Work And Do It Now.’“ “I Had A Lot More Energy To Study Than I Ever Thought I Could If I Managed My Time Right.” “Use The Technology For You, Don't Let The Technology Use You.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Challenges Of Having Some Freedom Of How To Go About Your Workday (03:07) Looking At How Work Looks Like In A Factory (06:14) The Struggle To Get Going On A Task (07:16) How To Get Going On Your Tasks (10:57) Parenting Ourselves (12:27) Be Very Aware Of The Distractions On The Phone (13:56) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26633565
info_outline
198 | Is Empathy Actually Required
03/17/2023
198 | Is Empathy Actually Required
In this episode, you will understand what empathy really is and how it can help you become better at serving your clients. Andy explains why it is hard to do and what it requires but he also shows how it can greatly impact your relationships with your clients. Check out this episode now and enjoy! Quotes: “If Our Intent Is To Serve Another Person, Empathy Allows Us To Respond Appropriately. It Allows Us To Be Successful In Our Relationships.“ “When We Start To Empathize With Another Person, We Start To Understand Them More Deeply, As Opposed To Just Coming In And Thinking, We Have The Answer To Them.” “Empathy Requires Honesty. And Without It, The Response Is, It's Patronizing. It's When There's Honesty Without Empathy, It Can Be Delivered As Rude And Blunt And Abrasive.” “Trusted Advisors, They Don't Operate In A Transactional World With Their Clients. They Operate By Feeling What Their Clients Feel And Delivering Like They're Solving Their Own Problems.” Show Notes: (00:00) Podcast Intro (00:27) If You Need Help Creating A Set Of Values, You’re Welcome To Sign Up For A Complimentary Course At (01:19) Clients Are Looking For Results, Not Empathy (02:04) What Empathy Really Is (05:25) Empathy Allows Us To Respond Appropriately (07:11) Being Able To Understand The Clients More Deeply (09:05) Empathy Requires Honesty (10:22) Why Is Empathy So Hard? (13:34) Andy’s New Book Is Available On Amazon And Other Book Retailers
/episode/index/show/artofconsultingpodcast/id/26587356