Episode 298: Mastering Weekly Reporting for Law Firm Metrics
Hire and Empower with Molly McGrath
Release Date: 03/18/2025
Hire and Empower with Molly McGrath
In this episode, Molly reveals why law firms must go beyond digital ads and embrace grassroots community outreach. She explains how a dedicated outreach coordinator drives authentic relationships, brand credibility, and high-quality leads—delivering far greater ROI than traditional marketing methods. Key Takeaways: Hiring a dedicated community outreach coordinator can significantly boost a law firm's branding and client engagement. Grassroots marketing strategies offer a more human and effective approach in an era dominated by digital and AI technologies. Personal...
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In this episode, Molly unpacks the million-dollar difference between hiring an executive assistant and bringing on an office manager, COO, or CEO. She explains why a skilled EA can immediately relieve bottlenecks, protect your energy, and streamline daily operations—often fueling growth faster and with less strain than high-level hires. From managing calendars to client interactions, Molly shows how the right executive assistant transforms both your business and your personal life. Key Takeaways: An executive assistant (EA) can deliver ROI right away by taking operational and...
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In this episode, Molly sits down with Attorney Ellen Cookman and Office Manager, Wendy Farrie to share how Cookman Law built a thriving remote firm serving all of California. From estate planning to special needs advocacy, they reveal how clear delegation, intentional leadership, confidence, and team empowerment fuel both client care and strategic growth. Tune in for actionable insights on running a modern, mission-driven law firm. Key Takeaways: Building a law firm around a strong, supportive team makes remote work not just possible—but powerful—for serving more clients...
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In this episode, Molly interviews Rebecca Deming, founder of Provet Legal, who built a thriving 10-person firm in just two years. Rebecca shares her journey from solo practice to leading a team, the lessons of hiring and trusting others, and how coaching and personal growth fueled her success. This episode is a must-listen for attorneys and team members seeking inspiration on leadership and law firm growth. Key Takeaways: Know your “why” — your purpose should guide every decision and fuel your growth. Hire smart — bringing on the right people (like Caleb in...
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In this episode, Molly talks with Matt Williams, CEO, Law Office of Aisha M. Williams, APC, about his leap from corporate finance to building a boutique law firm that gave him both growth and freedom. From pandemic pivots to smart hiring strategies, Matt shares how teamwork scaled his firm to seven employees in five years and created a culture of freedom and balance. This entrepreneur’s guide is packed with insights for lawyers and business owners who want to scale with intention while protecting their freedom. Key Takeaways: Investment in Team Growth: Matt underscores the...
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In this episode, Molly highlights the game-changing role of a Community Outreach Coordinator in today’s AI-driven legal landscape. Joined by Carlos Ferrerosa, of Rosenberg Law Firm, she explores how his innovative strategies—ranging from publishing a book to leading community events—transformed the firm’s outreach in just eight months. Listen in as they reveal why creativity, persistence, and authentic engagement make this role essential for law firm growth and relevance. Key Takeaways: Community Outreach Coordinators are essential for strengthening a law firm’s brand...
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In this episode, Molly sits down with Aviva Gordon, an estate planning lawyer, Founder/Owner of Gordon Law, LLC, to discuss her journey from dealing with high turnovers to building a rockstar legal team. They dive into hiring challenges, building a supportive culture, and keeping client service personal in a tech-driven world. Aviva shares why trusting professionals and continuous improvement are key to lasting law firm success. Key Takeaways: Hiring Right Changes Everything – Moving from repeated assistant turnovers to finding the right fit transformed Aviva’s legal team and...
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In this episode, Molly shares her 3Cs Leadership Framework: Clarity, Cadence, and Conversions, to help law firm owners transform their support team into proactive, accountable leaders. With strategies like daily huddles, stakeholder meetings, and data-driven decision-making, this session offers a clear path to scaling growth without micromanagement. Key Takeaways: Transform your law firm by empowering support teams to lead independently using the 3Cs framework: Clarity, Cadence, and Conversions. Implement structured daily huddles and weekly stakeholder meetings led by team...
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In this episode, Molly is joined by Peggy Gruenke, Founder and Co-Owner of CPN Legal, about why law firms need specialized bookkeeping to stay compliant and grow. Peggy shares her journey from IT to legal finance and unpacks common pitfalls like trust account mismanagement and poor reporting. She explains why law firm finances require a niche approach and how expert support can prevent ethical issues and support long-term success. If you’re managing or scaling a law firm, this is a must-listen. Key Takeaways: Specialized Financial Management: Law firms require unique bookkeeping...
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In this episode, Molly reveals five key strategies for building unshakable trust in your team. She breaks down how vulnerability, honest communication, and addressing real challenges can transform culture, improve retention, and align teams for long-term success. This is perfect for leaders committed to creating a culture of trust, accountability, and sustainable growth. Key Takeaways: Leaders Sharing Pain: Encouraging leaders to share their struggles to model transparency and inspire honest communication within the team. Embracing Discomfort: Developing a culture that...
info_outlineIn this episode, Molly explores transformative strategies for law firms to boost efficiency and productivity. She introduces a key report serving as a "state of the union" for firm operations and highlights the value of expert-led weekly coaching to refine CRM workflows and law firm metrics. Emphasizing continuous learning, Molly shares how leveraging weekly reporting tools, strategic communication, and a mix of traditional and modern systems can streamline operations, enhance decision-making, and drive firm-wide growth.
Key Takeaways:
- Comprehensive Weekly Reporting: Leverage detailed reports to gain insights into law firm operations, helping identify areas for improvement and facilitating informed decision-making.
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Continuous Learning: Engage in regular coaching sessions to stay updated on CRM workflows and technological advancements, enhancing skills and growth potential.
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Effective Communication: Implement strategic communication methods across teams to efficiently manage client interactions and internal processes.
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Transformative Analytics: Utilize analytics to perform health checks on firm operations, identifying potential issues and opportunities for growth.
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Optimized Workflows: Harness both traditional tools like Excel and advanced CRM systems to streamline processes and increase efficiency.
Quote for the Show: "You can kill 5,000 birds with one stone in this one meeting with one report." - Molly McGrath
Links:
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Website: https://hiringandempowering.com/
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LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
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Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
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Get Fix My Boss Book: https://amzn.to/3PCeEhk
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