How to Get Along with Anyone with John Eliot
Your Working Life with Caroline Dowd-Higgins
Release Date: 02/22/2025
Manage Yourself to Lead Others with Margaret C. Andrews
Your Working Life with Caroline Dowd-Higgins
After receiving harsh feedback about her lack of self-awareness despite strong business results, embarked on a deep exploration of leadership through philosophy, psychology, and management studies. She ultimately developing her MYLO (Manage Yourself to Lead Others) approach for other leaders, which led to her writing her new book, Manage Yourself to Lead Others: Why Great Leadership Begins with Self-Understanding. Caroline and Margaret talk about the practical steps for identifying the leader you want to become, managing emotions and difficult situations, navigating...
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Discover How to Combat Bias in Recruiting with Jenn Tardy
Your Working Life with Caroline Dowd-Higgins
In this episode, Caroline talks to , a diversity practitioner and human resources expert about how to promote workplace diversity amid current DEI backlash. Jenn has worked with organizations like Gap Inc., Red Bull, Harvard, and the US Chamber of Commerce. Rather than offering generic advice, she provides actionable insights for combating hidden biases at every stage of the talent lifecycle—from finding and attracting candidates to engaging and developing employees. Her new book, The Equity Edge: How Addressing Bias in Recruiting and Retention Drives Success, serves as both a strategic...
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Epic Disruptions with Scott Anthony
Your Working Life with Caroline Dowd-Higgins
, a clinical professor at Dartmouth's Tuck School of Business, joins Caroline to talk about eleven pivotal innovations that changed business and the human experience. From gunpowder, to the printing press, to Julia Child's cookbook and now generative AI, Scott tells the stories of how these innovations changed the world. Rather than simply celebrating these inventions, Anthony reveals the underlying patterns of how disruption actually occurs and spreads through society. More from Dr. Scott Anthony: Book: More from Caroline Dowd-Higgins: ! . .
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The Lasso of Truth with Josephine Palermo
Your Working Life with Caroline Dowd-Higgins
Caroline sits down with , an organizational psychologist and executive coach, to talk about how women should reconsider everything they think they know about power in the workplace. Josephine is the author of the new book Rising to Feminine Power: The Lasso of Truth, which talks about how current power structures aren't working and how women especially can bring a new kind of leadership to the workplace. Josephine talks about the science behind feminine power and how we uncover the hidden barriers that may be holding you back from stepping into your authentic power. ...
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Working Well with Lesley Cooper
Your Working Life with Caroline Dowd-Higgins
On this episode, Caroline talks with , a management consultant with over 25 years of experience in employee well-being. She's the founder of , an award-winning consultancy that helps companies manage workplace pressure to facilitate growth and development. Her new book, , addresses the persistent problem of workplace well-being despite widespread support systems. The book tackles the harsh reality that employees often fear speaking up about workplace pressure due to concerns about consequences, creating a culture sustained by fear rather than openness.
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The Life-Changing Solution for Reducing Employee Stress, Improving Well-being, and Working Smarter w/ Juliet Schor
Your Working Life with Caroline Dowd-Higgins
This week, Caroline talks to Juliet Schor about the case for the four day work week. , and has gained widespread recognition through national media appearances and her viral 2022 TED Talk "," which has been viewed over three million times. Caroline talks to Juliet about her latest book, , which is the first large-scale study of the four-day work week based on her four decades of work research. The book demonstrates how companies like Kickstarter, Bolt, and Basecamp have successfully eliminated the fifth workday while maintaining productivity and dramatically improving employee well-being,...
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Learn the Secrets of Successful Virtual Communication with Andrew Brodsky
Your Working Life with Caroline Dowd-Higgins
On this episdoe of Your Working Life, Caroline talks to , an award-winning business professor and management consultant at The University of Texas at Austin's McCombs School of Business. Andrew specializes in virtual communication and workplace technology, and wrote a new book called "PING: The Secrets of Successful Virtual Communication". He and Caroline talk abbout his actionable framework for mastering modern workplace interactions across all communication platforms. Social Media/Links: Read ' Music credits for this episode: Week Thirteen by Ben von Wildenhause, Free...
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The Power of No in a World That Demands Yes with Dr. Sunita Sah
Your Working Life with Caroline Dowd-Higgins
is an award-winning professor at Cornell University and an expert in organizational psychology. She leads groundbreaking research on influence, authority, compliance, and defiance. A trained physician, she practiced medicine in the United Kingdom and worked as a management consultant for the pharmaceutical industry. She currently teaches executives, leaders, and students in healthcare and business. Dr. Sah is a sought-after international speaker and consultant, advisor to government agencies, and former Commissioner of the National Commission on Forensic Science. Her multidisciplinary...
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Embracing Uncertainty with Margaret Heffernan
Your Working Life with Caroline Dowd-Higgins
produced programmes for the BBC for 13 years. She then moved to the US where she spearheaded multimedia productions for Intuit, The Learning Company and Standard&Poors. She was Chief Executive of InfoMation Corporation, ZineZone Corporation and then iCast Corporation, was named one of the “Top 25” by Streaming Media magazine and one of the “Top 100 Media Executives” by The Hollywood Reporter. The author of six books, Margaret’s third book, Willful Blindness: Why We Ignore the Obvious at our Peril was named one of the most important business books of the decade by the...
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The Flexibility Paradigm with Manar Morales
Your Working Life with Caroline Dowd-Higgins
is a national thought leader and visionary on building human-centered workplace cultures at the intersection of diversity, flexibility, and well-being. As the Founder & CEO of the , Manar is on a mission to empower organizations to unlock their full potential by creating inclusive environments, implementing effective flexible work strategies, and prioritizing holistic employee well-being. A sought-after speaker, author, and trusted advisor, Manar brings a wealth of expertise from her background as an employment litigator and adjunct faculty member at Georgetown University. She is the...
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The music used in this episode was Hurt by Unheard Music Concepts from Free Music Archive (CC BY)
Website: https://www.theconflictdocs.com/Home
Book: HOW TO GET ALONG WITH ANYONE: The Playbook for Predicting and Preventing Conflict at Work and at Home by John Eliot and Jim Guinn
The average American worker spends 156 hours a year engaged in moderate-to-intense workplace conflict, and managers spend twenty-six percent of their time addressing and resolving conflicts on their teams. It doesn’t have to be this way.
Drs. John Eliot and Jim Guinn have three decades of experience building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families. Eliot and Guinn discovered that people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.
If you can predict how someone will behave in a given circumstance, you can formulate a game plan. The secret is knowing which of the five patterns someone is wired to use under stress. HOW TO GET ALONG WITH ANYONE is a pragmatic hands-on book filled with actionable tips to help you navigate the arguments that emerge in day-to-day life with coworkers and loved ones, to foster better communication and more effective collaboration.
About the authors
Dr. John Eliot mentors executives and advises professional sports teams, coaches, and athletes on how to apply individual and organizational psychology principles for enhancing health, performance, workplace culture, and bottom line. He has consulted for, among others: NASA, the USOC, the Shepherd School of Music (which, while working with Dr. Eliot, passed Julliard to become the #1 music school in the United States), MD Anderson Cancer Center, the Mayo Clinic, Accenture, Deutsche Bank, Shell, BP, Sony, Microsoft, Yahoo!, and scores of Fortune 500 decision-makers. His work has received considerable media attention, from being a featured guest on Donny Deutsch’s “The Big Idea” to ESPN, Fox Sports, MSNBC, Bloomberg, NPR, The New York Times, The Washington Post, Harvard Business Review, and many more. Dr. Eliot has held professorial appointments at the University of Virginia, Stanford, Rice, the SMU Edwin Cox School of Business, and the Texas Medical Center, all where he won institution-wide teaching awards.
Dr. Jim Guinn is the president of the Resolution Resource Group, a training and development company that works with Fortune 500 companies, professional sports franchises, large-scale school districts, universities, law firms, and governments on effectively handling conflict. As a mediator, he has conducted over a thousand successful mediations involving family, organizational, civil, and governmental disputes. In addition to his firm’s corporate work with a large diversity of clients across HR departments, sales staffs, middle management, and boards, Dr. Guinn personally trains CEOs from all walks of life, plus numerous celebrities and sports icons.
About the book
Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide.
The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts both performance and health. Managers spend twenty-six percent of their time addressing and resolving conflicts on their team—the equivalent of chewing up one full workday each week. But what if it didn’t need to be like this? What if there was a way to spend less time in stressfully interpersonal interactions and more time on the things that really matter? Through three decades of building and facilitating team chemistry for Fortune 500 companies, professional sports franchises, schools, government agencies, nonprofit organizations, and families, Drs. John Eliot and Jim Guinn have reduced the time and cost of conflict resolution. With this on-the-ground experience combined with industry-leading science and research, Eliot and Guinn discovered people respond to conflict in one of five ways: avoid, compete, analyze, collaborate, or accommodate.
Because our responses are ingrained byproducts of the subcortex in action, they are predictable. If you can predict how someone will behave in a given circumstance, you can formulate a game plan. The secret is knowing which of the five patterns someone is wired to use when smacked by a stressor. HOW TO GET ALONG WITH ANYONE is a pragmatic hands-on book to help you determine conflict types so you can navigate the arguments that emerge in day-to-day life. You’ll learn the formula for identifying your coworkers’ and loved ones’ conflict styles and how to use this information to foster better communication and more effective collaboration.
Filled with fun, engaging examples and actionable techniques, HOW TO GET ALONG WITH ANYONE teaches you how to predict and prevent escalated conflict, arming you with practical tools for flipping the script on sticking points to nurture stronger and more meaningful relationships.
Social media: @theconflictdocs