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What Makes a Great Buyer’s Agent? with Robbie Lofaro

Buyer's Agent Networks Podcast

Release Date: 05/09/2025

The Buyer's Agent Role Behind the Title with Angus Barwick show art The Buyer's Agent Role Behind the Title with Angus Barwick

Buyer's Agent Networks Podcast

In this episode of the Agent Networks podcast, host Julie Crockett welcomes Angus Barwick from Wayfinder Agency. They discuss Angus's varied background, from carpentry to marketing, and his eventual transition into property. Angus shares insights into the daily responsibilities of a national buyer's agent, emphasizing the importance of patience, discipline, and data-driven decisions. The conversation delves into the complexities of national property acquisition, including the necessity of understanding local market nuances and building strong relationships with various stakeholders. Angus also...

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Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Networks podcast, host Julie Crockett is joined by Ashley Goodchild, director and property management expert of SoCo Realty. With over 25 years of real estate experience, Ashley shares invaluable insights into the property management space, stressing the importance of having a confident opinion, making quick decisions, and maintaining strong client relationships. The discussion covers key factors that distinguish exceptional property managers, the importance of early involvement in the property purchase journey, and ways property managers and buyer's agents...

info_outline Stepping into 2026 With a Brand New Investor Client show art Stepping into 2026 With a Brand New Investor Client

Buyer's Agent Networks Podcast

Julie Crockett, host of the Agent Networks podcast and an experienced buyer's agent, discusses the importance of setting realistic expectations and delivering on promises to provide a positive client experience. She emphasizes listening with intention and understanding clients' needs, especially for those making significant financial decisions. The episode covers effective communication strategies, building trust, and leveraging professional networks. Julie highlights a real-life example of a client's poor experiences with other agents and brokers, illustrating the importance of transparency...

info_outline It's a Full Focus Wrap for 2025 show art It's a Full Focus Wrap for 2025

Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Networks podcast, host Julie Crockett reflects on the growth and evolution of the buyer's agent profession in 2025, with a focus on the increasing mainstream adoption of these services. She highlights key industry trends, including the doubling of active buyer agents in Australia over the past decade and their involvement in up to 10% of property transactions. Julie discusses the challenges faced by property buyers, the benefits of using a buyer's agent, and the importance of professional training and embracing new technologies. As the year wraps up, she...

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Buyer's Agent Networks Podcast

In this episode of the Agent Networks podcast, host Julie Crockett, an experienced buyer's agent and trainer, addresses five prevalent myths among first-time property investors. She emphasizes the importance of educating clients, conducting thorough due diligence, and the significant role of high-quality property managers in successful property investments. Julie explains why off-market properties, cheaper suburbs, and superficially renovated homes are not always better investments. She also discusses the need for buyer agents to provide value through strategic guidance and education,...

info_outline Why Smart Buyer's Agents Are Speeding Up When Everyone Else Is Slowing Down show art Why Smart Buyer's Agents Are Speeding Up When Everyone Else Is Slowing Down

Buyer's Agent Networks Podcast

Online FREE live webinar - The Buyer’s Agent Blueprint Exclusive webinar For Buyer's Agent in Australia on Wednesday November 26 at 8 p.m. AEDT (Sydney time) (Limited Seats Only. No replay will be provided): In this episode of the Buyer's Agent Networks podcast, host Julie Crockett discusses the importance of not slowing down during the lead-up to Christmas if you want to start strong in the first quarter of 2026. She highlights the differences between average and standout buyer's agents, emphasizing the need for strategic and professional behavior. Julie outlines key strategies, including...

info_outline The New Buyer's Agent Confidence Gap show art The New Buyer's Agent Confidence Gap

Buyer's Agent Networks Podcast

Online FREE live webinar - The Buyer’s Agent Blueprint Exclusive webinar For Buyer's Agent in Australia on Wednesday November 26 at 8 p.m. AEDT (Sydney time) (Limited Seats Only. No replay will be provided): In this episode of the Agent Networks podcast, host Julie Crockett delves into the challenges new buyer's agents face, particularly the confidence gap and lack of support systems. She emphasizes the importance of clear communication, understanding client needs, and establishing trust. Julie also discusses the significance of having robust systems and workflows in place to streamline the...

info_outline Buyer's Agents Just Wing It, Don't They? show art Buyer's Agents Just Wing It, Don't They?

Buyer's Agent Networks Podcast

Online FREE live webinar - The Buyer’s Agent Blueprint Exclusive webinar For Buyer's Agent in Australia on Wednesday November 26 at 8 p.m. AEDT (Sydney time) (Limited Seats Only. No replay will be provided): In this episode of the Buyer's Agent Networks podcast, host Julie Crockett examines the common pitfalls new buyer's agents face, including winging it without proper systems, the challenges of commission-only payment structures, and the importance of establishing a strong value proposition. Through a real-life conversation with a struggling buyer's agent, Julie highlights the critical...

info_outline Stronger Together -How Sales Agents and Buyer's Agents Can Create Better Client Outcomes show art Stronger Together -How Sales Agents and Buyer's Agents Can Create Better Client Outcomes

Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Networks podcast, host Julie Crockett welcomes Jason Read, the award-winning Principal of Raine and Horne Coomera, a top-performing real estate agency on the Gold Coast. The discussion focuses on the increasing role and professionalism of buyer's agents in the real estate industry, the importance of respect, transparency, and communication between sales agents and buyer's agents, and how these elements can lead to better client outcomes and industry standards. Jason shares his experiences and tips on establishing meaningful connections, negotiating...

info_outline So You Want To Start A Buyer's Agent Business: Let's Talk About What's Really Involved. show art So You Want To Start A Buyer's Agent Business: Let's Talk About What's Really Involved.

Buyer's Agent Networks Podcast

Online FREE live webinar - The Buyer’s Agent Blueprint Exclusive webinar For Buyer's Agent in Australia on Tuesday, October 21 at 8 p.m. AEDT (Limited Seats Only): In this episode of the Buyer's Agent Networks podcast, host Julie Crockett discusses essential insights for aspiring buyer's agents, emphasizing the importance of building the right skills, mindset, and systems to create a successful business. Julie shares her thoughts on the state of the buyer's agent industry in 2025 and offers strategic advice for those looking to start their journey by 2026. She highlights the value of...

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Are you making the most of every buyer lead that comes your way? In this episode, we dive into how a simple shift in focus can create real, lasting growth in a real estate business.

I’m joined by Robbie Lofaro, Principal of Harcourts Connections in Brisbane and Australia's youngest-ever Harcourts business owner. Robbie shares how he turned a traditional sales and property management agency into a multifaceted real estate business by adding a buyer’s agent division. We talk about how the idea started during COVID, how they charged their first clients, and how it's grown into a substantial part of their business today. Robbie also shares how their business model allows them to train new agents, the kinds of people he looks for when hiring, and why he thinks more real estate businesses should consider doing the same. We also chat about gender balance on his team, why consistency wins over early enthusiasm, and what’s ahead for the buyer’s agent profession.

If you’ve ever thought about expanding your property business or stepping into the buyer’s agent space, this episode is worth a listen.

TOPICS DISCUSSED

  • How the buyer’s agent arm of Harcourts Connections began and evolved

  • Why adding buyer’s agents has increased revenue and lead conversion

  • The power of using existing buyer leads for new opportunities

  • The qualities Robbie looks for when hiring new buyer’s agents

  • Gender balance and performance differences in sales and buying teams

  • The future of the buyer’s agent profession in Australia

  • Training and development systems that support business growth

 RESOURCES MENTIONED

Connect with Julie 

 

Book a time with Julie | https://calendly.com/julieapi/30-minute-zoom-meeting 

Visit the website here for the Buyer's Agent Course and join the Waitlist: https://buyersagentcourses.com.au 

 

Ask a Question or pitch for a spot on the Buyer's Agent Networks Podcast: info@apisolutions.com.au 

Subscribe to the Buyer's Agent Networks Podcast here: https://bit.ly/follow-buyers-agent-podcast 

Forward this episode to a friend: https://drive.google.com/file/d/1wPYOCU31nV0CBSfzu1q05V00m3WtVDmK/view?usp=sharing 

 

Get the ‘23 FAQS Property Investors Ask A Buyer’s Agent’ free download here: https://buyersagentcourses.com.au/join-the-buyers-agent-network/