loader from loading.io

What Makes a Great Buyer’s Agent? with Robbie Lofaro

Buyer's Agent Networks Podcast

Release Date: 05/09/2025

Managing Client Expectations and Navigating Challenges as a Buyer's Agent show art Managing Client Expectations and Navigating Challenges as a Buyer's Agent

Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Networks podcast, host Julie Crockett discusses the often unseen challenges faced by buyer's agents, such as deals falling through, low valuations, and clients' heightened emotions.  Julie emphasizes the importance of clear and calm communication, strategic decision-making, and maintaining client trust, even when things don't go as planned. She shares practical advice on how to manage client expectations, keep clients informed, and transform difficult situations into long-term client relationships. Tune in for insights on how integrity, leadership, and...

info_outline
Overcoming the Fear of Failure: Becoming a Successful Buyer's Agent show art Overcoming the Fear of Failure: Becoming a Successful Buyer's Agent

Buyer's Agent Networks Podcast

In this heart-to-heart episode of the Buyer's Agent Networks podcast, host Julie Crockett addresses the common fear of failure faced by many aspiring buyer's agents. She discusses the importance of overcoming this fear, sharing her own journey from education to real estate, and offers actionable steps to help listeners transition smoothly into a buyer's agent role. Julie emphasizes learning, financial planning, network building, and silencing the inner critic as crucial steps for creating a fulfilling and impactful career. Tune in to gain insights, find encouragement, and get practical advice...

info_outline
Innovative Property Management Solutions for Buyer's Agents with Owen Davis show art Innovative Property Management Solutions for Buyer's Agents with Owen Davis

Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Networks podcast, host Julie Crockett speaks with Owen Davis, director of Leifield, a national property management group in Australia. They discuss the innovative model by Leifield that helps buyer's agents provide a seamless service to clients across multiple states. Owen elaborates on the business partnership model, which includes a referral system, trail income, and a uniform fee structure, allowing agents to build a tangible, sellable asset in the property management space. He shares insights on how this model ensures consistent and high-quality...

info_outline
Unlocking the Power of Data-Driven Property Investing with Dr. Mat Djolic show art Unlocking the Power of Data-Driven Property Investing with Dr. Mat Djolic

Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Networks podcast, host Julie Crockett interviews Dr. Mat Djolic, co-founder and director of HTAG Analytics. They discuss how property investing is more than a financial endeavor; it's a behavioral science. Dr. Mat Djolic shares his journey from property investor to analytics expert, the importance of data in property investment, and how HTAG Analytics platform helps buyers agents and investors make informed decisions. They cover key topics like understanding market momentum, the negotiation process, and the necessity of having a clear investment strategy....

info_outline
Masterclass in Buyer’s Agency with Veronica Morgan: Integrity, Strategy, and Success show art Masterclass in Buyer’s Agency with Veronica Morgan: Integrity, Strategy, and Success

Buyer's Agent Networks Podcast

In this episode of the Buyer's Agent Network podcast, host Julie Crockett welcomes Veronica Morgan, a leading buyer's agent with 20 years of experience.  They discuss the importance of integrity, the critical differences between buyer's agents and sales agents, strategies for establishing trust with clients, and the challenges of the real estate industry. Veronica shares insights on the evolution of her career, starting from a sales agent to founding Good Deeds Property Buyers, and emphasizes the significance of high-quality asset selection and long-term planning for clients. Julie and...

info_outline
What Makes a Great Buyer’s Agent? with Robbie Lofaro show art What Makes a Great Buyer’s Agent? with Robbie Lofaro

Buyer's Agent Networks Podcast

Are you making the most of every buyer lead that comes your way? In this episode, we dive into how a simple shift in focus can create real, lasting growth in a real estate business. I’m joined by Robbie Lofaro, Principal of Harcourts Connections in Brisbane and Australia's youngest-ever Harcourts business owner. Robbie shares how he turned a traditional sales and property management agency into a multifaceted real estate business by adding a buyer’s agent division. We talk about how the idea started during COVID, how they charged their first clients, and how it's grown into a substantial...

info_outline
Building a Buyer’s Agency from Scratch with Arjun Paliwal show art Building a Buyer’s Agency from Scratch with Arjun Paliwal

Buyer's Agent Networks Podcast

What’s the mindset that helps someone leave a stable career and build a business from the ground up? In this episode, Arjun Paliwal,  founder of Investokit, a multi-award-winning buyer’s agency shares exactly how he made the leap—and the steps he took to make it work. Arjun, talks about how he made the leap from banking to business ownership. He talks through those early moments that sparked his career change, what he envisioned from day one, and how that vision shifted over time. Arjun also opens up about the three biggest mistakes he made when starting out, why execution beats...

info_outline
Buyer's Agents Going Solo show art Buyer's Agents Going Solo

Buyer's Agent Networks Podcast

In this first episode of the Buyer's Agent Networks podcast, host Julie Crockett gives a 'taste' of what's in store for Buyer's Agents wanting to stay informed and be inspired by experts in the real estate industry. Each week, there'll be new content from Guest Experts. There's tips you can implement straight away and start adding loads more revenue to your business. Connect with Julie on LinkedIn here:   Book a time with Julie here:    Visit the website here for the Buyer's Agent Course and join the Waitlist:   Ask a Question or pitch for a spot on the Buyer's Agent...

info_outline
 
More Episodes

Are you making the most of every buyer lead that comes your way? In this episode, we dive into how a simple shift in focus can create real, lasting growth in a real estate business.

I’m joined by Robbie Lofaro, Principal of Harcourts Connections in Brisbane and Australia's youngest-ever Harcourts business owner. Robbie shares how he turned a traditional sales and property management agency into a multifaceted real estate business by adding a buyer’s agent division. We talk about how the idea started during COVID, how they charged their first clients, and how it's grown into a substantial part of their business today. Robbie also shares how their business model allows them to train new agents, the kinds of people he looks for when hiring, and why he thinks more real estate businesses should consider doing the same. We also chat about gender balance on his team, why consistency wins over early enthusiasm, and what’s ahead for the buyer’s agent profession.

If you’ve ever thought about expanding your property business or stepping into the buyer’s agent space, this episode is worth a listen.

TOPICS DISCUSSED

  • How the buyer’s agent arm of Harcourts Connections began and evolved

  • Why adding buyer’s agents has increased revenue and lead conversion

  • The power of using existing buyer leads for new opportunities

  • The qualities Robbie looks for when hiring new buyer’s agents

  • Gender balance and performance differences in sales and buying teams

  • The future of the buyer’s agent profession in Australia

  • Training and development systems that support business growth

 RESOURCES MENTIONED

Connect with Julie 

 

Book a time with Julie | https://calendly.com/julieapi/30-minute-zoom-meeting 

Visit the website here for the Buyer's Agent Course and join the Waitlist: https://buyersagentcourses.com.au 

 

Ask a Question or pitch for a spot on the Buyer's Agent Networks Podcast: [email protected] 

Subscribe to the Buyer's Agent Networks Podcast here: https://bit.ly/follow-buyers-agent-podcast 

Forward this episode to a friend: https://drive.google.com/file/d/1wPYOCU31nV0CBSfzu1q05V00m3WtVDmK/view?usp=sharing 

 

Get the ‘23 FAQS Property Investors Ask A Buyer’s Agent’ free download here: https://buyersagentcourses.com.au/join-the-buyers-agent-network/