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Carl-Gould-#70secondCEO-Up Strategy-Premium Price-Part 2

Carl Gould #70secondCEO

Release Date: 01/20/2025

Carl-Gould-#70secondCEO-Constructive Conflict show art Carl-Gould-#70secondCEO-Constructive Conflict

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. For non-confrontation and harmony all the time. That's what we're going for, right? If you have an idea or you see something that's wrong, you speak up. As long as we're doing it in an environment of trust and respect and mutual respect for the other person, and hearing them out, right? You can disagree without being disagreeable, right? But we're, just to be clear, we're not going for harmony, right, in the business. Because that's not a business that will grow. A business has to have a little bit of edge...

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Carl Gould #70secondCEO

Descriptive v. Instructive Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So you've heard the term over-communicate.  We have to over-communicate. That doesn't mean just talking more. That means being very, very specific in how we give instructions. Okay, and when we do the situational leadership, we'll talk about that some more because we need to stop being descriptive and we need to start being instructive. So as a manager, as a leader, that's what this group needs to do, right? So in other words,...

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Carl-Gould-#70secondCEO-Manage for Hand Offs show art Carl-Gould-#70secondCEO-Manage for Hand Offs

Carl Gould #70secondCEO

Manage for Hand Offs   Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. Anytime there's a handoff, so if you're in sales and someone's engineering, someone's on the service desk, right, those handoffs have to be managed tight and you always cover your teammate's back, right? So that's where, so we have to define how that box runs, okay, and that'll be one of our challenges because we speak American English, that's our challenge, our English is so bad. You try handing it off to somebody who actually knows...

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Carl-Gould-70secondCEO-Managing the Lines Pt 2 show art Carl-Gould-70secondCEO-Managing the Lines Pt 2

Carl Gould #70secondCEO

Managing the Lines Pt 2 Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. We're going to put Sean on the line right there.  You hit it. Anywhere else, we got it. The problem is it creates two more lines. Mike's going to figure that out pretty quickly. He's going to put the ball right there. The ball goes through. So we say, oh, I got an idea. Rebecca, go here on that line right there. Richard, you got that one when you're done spelling your name. You can get on that one. But then it creates two more...

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Carl-Gould-#70secondCEO-Managing the Lines show art Carl-Gould-#70secondCEO-Managing the Lines

Carl Gould #70secondCEO

Managing the Lines Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.  He said, listen, think of your company like a tennis match. All right, I'm on one side, I'm hitting the ball over to Mike, Mike's hitting it back, all right. Mike's start getting really good, he's hitting it from one side of the court to the other side and I'm running back and forth like a crazy man trying to cover the court. And I said, wow, Mike is hitting the ball. So this is Mike over here, all right. He's hitting the ball, he's...

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Carl Gould #70secondCEO

 100% Responsibility for the Outcome Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. So if you're working on something as a team, whether you're the leader, you're the manager, whatever, doesn't matter. Take 100% responsibility for the outcome, which means if Nicole and I are working on something and Nicole has her tasks and I have mine, I'm going to take 100% responsibility for hers, she'll do the same for me, and what that is, that will give enough overlap that makes sure we're going to get this job...

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Carl-Gould-#70secondCEO-Shed 20% of Your Job Description Each Year show art Carl-Gould-#70secondCEO-Shed 20% of Your Job Description Each Year

Carl Gould #70secondCEO

Shed 20% of Your Job Description Each Year Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.  You should be thinking in your job to shed 20% of your job description every year. So by the time this group is here, you're already at the next step, whatever that is in the business, propelling the business forward.  There's always this thinking that, oh, you're not gonna need me, where am I gonna go? I'm gonna work my way out of a job. That like never happens, you know?  It does happen if you try to...

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Carl-Gould-#70secondCEO-Training a New Manager show art Carl-Gould-#70secondCEO-Training a New Manager

Carl Gould #70secondCEO

Training a New Manager Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. It's the hardest thing for you all that you're going to have to do is actually watch somebody do something in the beginning, at least, worse than you think you do. So when you start to manage somebody, you're doing the work right now. You're the producer. You're doing the work. Things are rising. Things are going good. Now, we train somebody. What happens? That, for a small period of time. But then, ideally, it goes up from there. So...

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Carl-Gould-#70secondCEO-Are You Ready to Let The Systems Work show art Carl-Gould-#70secondCEO-Are You Ready to Let The Systems Work

Carl Gould #70secondCEO

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. That's a system when you have an activity or a group of activities that you can remove yourself from. Now, you remember way back when we're talking about the discovery process, and we said, Every job has a personality. Every industry has a personality. Well, in your business, each job is going to start to assume its own personality. Systems, by their very nature, are predictable, they're consistent, they're reliable, they're scheduled, and they're very...

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Carl-Gould-#70secondCEO-Is Business Ownership Lonely and Stressful show art Carl-Gould-#70secondCEO-Is Business Ownership Lonely and Stressful

Carl Gould #70secondCEO

 Is Business Ownership Lonely and Stressful? Do you wish it were more enjoyable?  Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results. And that's what we're after. It has been said that being a business owner is the toughest and loneliest position in business. Wouldn't you agree? You don't make it tough and lonely, is you're flying by the seat of your pants in the middle of the night with no gauges and no plan and what will make it easier and simpler and more enjoyable? If you simply plan things out in...

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Up Strategy -  Premium Price - Part 2

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.

 

Cause you know what I did, I took the top five complaints. You keep on never show up on time, you don’t start on time,you don’t finish on time, you change orders us to death you tell me one price and it turns out to be another,you don’t have senior management on site and you don’t stand behind your work your fly by night you’ll be gone tomorrow the day after I pay you,your gone. So I said fine, here’s your standard proposal based on the scope of work ,here’s the guarantee. The guarantee say,s “we will pick a date, we will start on that date no matter what the weather,we will finish no matter what on that day or before,there will be no contractor driven change orders if you don’t change the scope of work change the scope of work then will have addendum there’ll  be a guarantee on that,there’ll be a senior project manager on every site and we guarantee everything for at least a year”.Now I put a thirty-five percent premium on that here in MARS counting and so my average sale in 1985 was fifty thousand dollars,my average guarantee sale was sixty seven five and the guarantee sale out sold the standard two to one.

 

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.