Seven Tips From The Front Line Of Presenting
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Release Date: 01/06/2025
THE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
“That has to come out”. “Why?”. “It might offend women in the audience”. “But this example is totally in context with what I am saying”. And so it went on. This was my first bruising encounter with cancel culture. Living in Japan this third time since 1992, I have been outside the cancel culture debates sweeping America. Until now. The speech I was going to give would be videoed and go global, including to America. Perplexed, confused, insulted – these were the emotions I was confronting upon hearing I had to make that...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Our event speaker was a well-coiffed and well appointed senior executive in one of the world’s biggest corporations. The topic was on building your personal brand. A good crowd had turned out to pick up some pointers. Anticipation gradually turned to disappointment though, as the talk unfolded. The slant taken was how to project your brand “within” this gargantuan monster. How to climb their thousand foot high greasy pole. As with other luncheon speaker events, you had a chance to meet people beforehand and then engage with your table mates over the meal. I...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
This is horrible. Man, this is so bad, what were they thinking? I am watching a video of a leader asking for some major changes to the organisation’s finances and he is doing a woeful job of it. They have a dedicated Coms team, there are talented people in the leadership group, so I am asking myself how could this train wreck come to pass? I was also thinking, “you should have called me, I could have saved you a lot of wasted opportunity with your messaging”. Too late now, the video is out there for all to ignore. This is a classic case of people who...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
It makes sense to be authentic when presenting, because this is the easiest state to maintain. As someone wise once noted, “if you are going to be a liar you need a stupendous memory to keep up with who you told what”. Presenting is something similar. Maintaining a fiction in front of an audience takes a lot of skill. In fact, if you have that much skill, why worry about faking it in the first place? Well, there is a place for fakery when presenting, but we need to know when is appropriate. We know that the way we think about things influences how we well we...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
When I read this quote from Nobel Laureate Herbert Simon from 1971 that “ a wealth of information would create a poverty of attention” I thought about its ramifications for presenters. Today, we are firmly swimming against a King tide of information overload, so Simon’s dystopian prophecy has come to fruition. This is the Age of Distraction for audiences. They are gold medal winning poor listeners and yet we have to present to them. We know that storytelling is one sure fire way to snaffle their attention and yet that path is littered with landmines. Very few...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
The largest meeting venue in the office complex was big enough to handle hundreds of people and it was packed. This presentation involved all the senior heads of the Department going through their strategies for the coming year. One after another, we took to the stage and spoke about our areas of responsibility. I was one of the five who spoke. My turn came after a particular colleague who was a numbers wiz, a brainy technical expert. He didn't like the way I presented. He went around telling other colleagues I was all style and no substance. I just laughed when I heard that flat earth...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
I listen to some podcasts on writing, trying to better educate myself on the craft. I was hopeless at English at school, so the rest of my life has been a remedial fix in that department. Fundamentally, these podcast authors are aimed at fiction writers, rather than non-fiction scribblers like me. A lot of what we do in business on our dog down days may seem like we are living a fiction, when the numbers are not there or the results are dragging their sorry backside along the ground. Despite these self-recriminations about our situation, we are in the non-fiction storytelling...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Presentations have become tediously monochrome. The speaker speaks, the audience sit there passively taking it all in. After the speaker’s peroration, they get to offer up a few questions for about 10 to 15 minutes or so and then that is the end of it. With the pivot to online presentations, the fabric of the presentation methodology hasn’t changed much. We sit there peering at the little boxes on screen, hearing a monotone voice droning on. We listen to enquiries from others submitted beforehand or we may actually get an open mic opportunity to ask our questions...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Many people break the rules of presenting, usually unknowingly. They have Johari Window style blind spots, where others know they are making mistakes, but they themselves are oblivious and just don’t know. This is extremely dangerous, because when you don’t know, you keep hardening the arteries of your habit formation. It is diabolically difficult to break out of those habit patterns once formed because you become comfortable with sub-standard performance. On the other hand, breaking them for effect, is very powerful and can be a tremendous differentiator in a world of...
info_outlineTHE Presentations Japan Series by Dale Carnegie Training Tokyo Japan
Bonseki is a Japanese art creating miniature landscapes, on a black tray using white sand, pebbles and small rocks. They are exquisite but temporary. The bonseki can’t be preserved and are an original, throw away art form. Speaking to audiences is like that, temporary. Once we down tools and go home, that is the end of it. Our reach can be transient like the bonseki art piece, that gets tossed away upon completed admiration, the lightest of touches that doesn’t linger long. Of course we hope that our sparkling witticisms, deeply pondered points and clear...
info_outlineI have the opportunity to give a number of presentations each year. I video them as well, so I can study where I can improve them further. What I find very interesting though, is that I am a poor model in some ways for others, who don’t have that chance to present publically so often. I was teaching some presentation skills classes recently and the students are probably a better fit for most people as a model. They are in the class because they need to become more persuasive and more professional when they speak. Our High Impact Presentations Course is the Rolls Royce of presenting, so allow me to encapsulate some of the big breakthroughs I see in our classes, as tips that you can immediately adopt for yourself.
- Stand up straight.
Well come on, you may be saying, is that a tip? How hard could that be? Surprisingly many people can’t stand up straight. They put more weight on one leg than the other, kick out one hip and so look way too casual. Others are swaying about the place from the hips, like a drunken sailor. This swaying makes them look like they lack confidence and conviction about their messaging, which is extremely bad, but simply fixed. Stand straight and don't’ sway about.
- Turn your neck
Do not turn your shoulders or feet, when looking at people in the audience sitting on the sides. Amazingly, some presenters even half lean over toward someone who is sitting off to the side of the speaker. Or, even more fascinatingly, they do this cute little soft shoe shuffle with their feet to face that person. You look clunky, way too casual and unconvincing. Stand up straight on the one spot and just simply turn your head to look at people to the sides of the audience.
- Start strong
It is very hard to build up the energy after you start. For whatever reason it is easier to start strong and then adjust the strength later. When you begin softly you tend to get stuck there. Remember, this is the Age of Distraction and we face the toughest audiences ever created. When they hit that room to hear your talk, their brains are chock full of stuff already. We have to break into their brain and open them up for our message. A strong start cuts through the crowd noise and grabs immediate attention.
- Use gestures intelligently
The gesture needs to be congruent with what we are saying. A simple way to understand this is, if I was saying, “this is a huge global project” and had brought my palms together in front of my body facing each other only a few centimetres apart, showing a very narrow range, the words and hand position don’t match. For that sentence, I need to have my arms up around shoulder height and stretching wide, almost at 180 degrees to my body.
What many people miss is the opportunity to pair the gesture with the concept. Use your hands as a measuring stick to indicate high, low, big, small etc. When the students do this type of gesture in the class, they feel a bit shy, as if it is too exaggerated. However, once they get into the review room with the other instructor, they see themselves on video and realise it looks very natural and normal.
- Eyeball your audience
If we want to persuade our audience we need to engage them. The most powerful way to do that is give them eye contact. Politicians are geniuses at getting this wrong. They do eye contact quick sweeps of the assembled punters, effectively connecting with no one. This is fake eye contact.
We want to pick up people in the crowd and give one person solid uninterrupted eye contact for six seconds, then immediately move to the next person at random in the audience and give them six seconds of eye contact. We just keep repeating this throughout the entire talk. Six seconds is long enough to engage without becoming intrusive. Depending on the size of the audience, you may have been able to personally connect with everyone there. That is powerful.
- Use your voice
Speakers speak with their voice, but many are not really using it properly. Using it properly would be to select certain key words in a sentence and either hit them harder or make them softer than the surrounding words. It might be used to slow----things----down or SPEEDTHEMUP when we speak. Also we can go high and low in modulation for more variety.
- Turn the energy switch on
We speak with a certain energy output, when we are having a normal conversation. We cannot transfer that same energy to the stage or to the online world when we are presenting. We need to really ramp up the energy output.
We have a different role when we are in the limelight. We need to project our confidence, our belief in what we are saying. An easy way to do that is drive up the energy output and radiate that to the audience. We need to vary the power of course, throughout the speech, but the baseline will be about 20% higher than what we would experience in normal conversation.
If you start adopting these seven tips into your next presentation, it will be remarkably more effective. Are any of these tips especially hard? Not at all. What is required is self awareness and the ability to adjust what you are doing to make it better.
A bonus tip is to rehearse. Don’t experiment or practice on your audience. Don’t spend all your prep time on beating the slide deck into submission. Allocate time to practice the talk and if possible video it for review. You will be better at getting the time limits of the speech correct and will be so much more confident when the big day comes for your talk.