Episode #572: Building Hone Fitness-Jim Solomon’s Urban Strategy and Lessons from Toronto’s Fitness Scene

Welcome to HALO Talks, where we dive into the entrepreneurial journeys and strategic insights shaping the HALO sector! (Health, Active Lifestyle, Outdoors.) In this episode, host Pete Moore sits down with longtime friend and industry veteran Jim Solomon, founder of Hone Fitness. Broadcasting on location from Toronto, Jim shares his story of more than 26 years in the fitness space, from his early days as a senior associate at Gold’s Gym to building and selling clubs in Toronto’s unique urban neighborhoods. They talk candidly about the “puzzle” that is site selection in metropolitan cities, the evolution and simplicity of the Hone Fitness brand, and the importance of understanding real estate and local culture to create lasting success.

Jim and Pete reflect on decades of fitness industry experience, discuss lessons learned from mergers, acquisitions, and private equity partnerships, and reveal how a lean, neighborhood-focused strategy led Hone to thrive in a fast-growing, diverse city. Whether you’re an operator, investor, or just passionate about health and fitness, this episode offers valuable perspectives on building resilient businesses—and unlocking growth in ever-changing urban landscapes.

When it comes to learning to embrace discomfort while you're growing, Jim states, "When you put your CEO and Founder hat on while you're working for a private equity fund, you go to that fund and say, 'Hey, I'm going to bring you opportunities. None of these opportunities are going to look the same and you're going to have to be comfortable or get comfortable.' That's what we talk about when it comes to neighborhood box traffic flows, density, where things are going and what might be coming. In a gentrifying neighborhood, you gotta get comfortable with being uncomfortable."

Key themes discussed

• Strategic site selection and urban gym growth challenges.
• Importance of neighborhood-specific approaches in city locations.
• Differentiating gym brands in competitive markets.
• Role of simplicity in gym membership models.
• Private equity influence and acquisition in the fitness industry.
• Team-building and leveraging immigrant talent.
• Toronto’s unique demographic and public transit's impact on gyms.

A Few Key Takeaways: 

1. Urban Fitness Expansion Is a Puzzle, Not a Formula: Both Pete and Jim emphasized that successful urban health club development is highly neighborhood-driven, not something simply solved by software or standard models. Detailed, hands-on site selection, walking the neighborhoods, and understanding local demographics are key. As Pete shared, “You gotta live it, really literally live it,” underlining the complexity of choosing gym locations.

2. Simplicity Wins in Membership and Operations: Jim built Hone Fitness on the principle of keeping things simple—no hidden fees, straightforward pricing, and easy-to-understand memberships. This allows for a better customer experience, less conflicts at the front desk, and high rates of online membership signups. He purposely avoids complexity, saying, “I like it simple. I've always liked it simple at Crunch, Extreme, and now Hone.”

3. Neighborhood “Ownership” Drives Success: Hone’s strategy is to become a destination for a specific neighborhood rather than trying to match competitors directly. This means taking advantage of each area’s unique dynamics and avoiding duplication of offerings that are better served elsewhere, such as group fitness or children’s clubs. As Jim explained, “You have to own a neighborhood when you're in a city like Toronto.”

4. Young Immigrant Workforce Is a Competitive Advantage: The team at Hone is largely composed of young immigrants who are motivated, industrious, and looking for opportunities they couldn’t find at home. Jim noted the importance of this for management and front desk positions, highlighting that their drive and willingness to work hard has been a huge asset for the business.

5. Subway Access Is Critical in Urban Gym Strategy: In Toronto, proximity to major subway lines is a critical factor in site selection. Jim also stressed that gyms on these lines perform well because they match where young, dense populations travel. “Young and Bloor have the two big subway lines—if you're there and not too close to a GoodLife, you’ll do well.”

Resources: 

• Jim Solomon: https://ca.linkedin.com/in/jim-solomon-81187317  
• Hone Fitness:  https://www.honefitness.com/ 
• Integrity Square: https://www.integritysq.com
• Prospect Wizard: https://www.theprospectwizard.com
• Promotion Vault: https://www.promotionvault.com
• HigherDose: https://www.higherdose.com