1060. Retention Over Acquisition: The Secret to Business Longevity
Release Date: 09/16/2024
1083. Self-Care and Somatic Healing: Essential Tools for Female Leaders and Entrepreneurs
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly dives into the transformative power of self-care, somatic healing, and nervous system regulation, offering essential tools for female entrepreneurs and leaders navigating high-pressure business environments and personal responsibilities. Keri Ford, a renowned expert in somatic healing, shares her journey from fitness and nutrition to leadership coaching, revealing how subconscious factors can limit professional success. Kelly and Keri discuss the importance of aligning mental health practices with business strategies for sustainable growth,...
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1082. From Burnout to Breakthrough: Reinvention Strategies for Success
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly kicks off a new season focused on Reinvention Strategies, emphasizing that in today’s rapidly evolving market, reinvention is a critical, not optional, strategy for business success. She cautions against "panic pivots" and advocates for a more deliberate, strategic approach that aligns with a company’s core mission and market demands. As consumer behavior and technology continue to evolve, businesses must constantly reinvent themselves to stay competitive. Kelly explains that reinvention goes beyond tweaking the business model—it's about...
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1081. How to Build a Dream Team: Kelly Roach’s Leadership Blueprint for Exponential Growth
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly answers the common question, "How to build a dream team?" She shares her proven strategies for creating an autonomous, growth-focused team that aligns with your company’s vision and drives exponential growth. Kelly reveals the key elements of team-building, including reinforcing a visionary mission, fostering a culture of continuous learning, and implementing structured accountability. She emphasizes the importance of offering career progression to prevent stagnation and reduce turnover. Through real-world examples and her leadership blueprint,...
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1080. Transforming Underperforming Teams: Leadership Strategies for Success
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly explores transforming underperforming teams by implementing strategic leadership solutions to address core business challenges. She encourages listeners to approach leadership with clarity, focusing on identifying the root causes of team underperformance and fostering long-term growth. Moving beyond surface-level symptoms, Kelly emphasizes the importance of directly solving underlying issues to help teams thrive through all business seasons. She also introduces her newly expanded audiobook, Bigger Than You: The Entrepreneur's Guide to Building an...
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1079. Creating a Lean, Mean Profit Machine: Proven Tactics for Entrepreneurs
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly explains how to create a lean profit machine by leveraging Six Sigma principles and Lean methodologies to drive sustainable business growth. She shares how these strategies have helped her companies boost productivity while maintaining a culture of continuous improvement. Kelly covers the essential Six Sigma steps—defining, measuring, analyzing, improving, and controlling outcomes—and emphasizes the importance of integrating them to foster feedback loops, leadership integrity, and operational efficiency. She also highlights the power of...
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1078. Building a Scalable & Sellable Business: Essential Strategies for Entrepreneurs
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly dives deep into the essential components of building a scalable and sellable business—a key priority for any entrepreneur seeking long-term success. She demystifies the common misconception that scaling is solely about customer acquisition, highlighting instead the intricate balance between scalability and sellability. Kelly shares profound insights on creating a business model that achieves both, focusing on crucial elements like strong leadership, recurring revenue, and transparent financials. This episode serves as a comprehensive guide for...
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1077. Executing a Business Turnaround: Leadership, Team, Strategy, and Execution Essentials
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly dives into the essentials of a successful business turnaround, offering strategies for business owners looking to revitalize underperforming ventures or exploring acquisitions. Emphasizing leadership as the foundation of transformation, she draws on insights from her book, Bigger Than You, to illustrate how strong leadership can reshape business outcomes. Kelly introduces a four-step process—Leadership, Team, Strategy, and Execution—that guides listeners in assessing leadership effectiveness, building an aligned and capable team, refining...
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1076. Achieving Low Owner Reliance: Key Strategies for Scaling and Selling Your Business
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly shares powerful insights on building a business with low owner reliance by nurturing leadership within your organization. She explains how developing a mentorship program and selecting the right employees for leadership roles can elevate team members while minimizing the business’s dependence on its owner. With seven essential criteria for choosing ideal mentorship candidates—such as stress management, problem-solving skills, and cultural alignment—Kelly highlights the traits that support a scalable, efficient business model primed for...
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1075. Leading with Respect: How Clear Communication Builds Thriving Company Culture
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly addresses a listener's question on transforming company culture to foster respect and drive outstanding results. She shares key strategies for building a sustainable, high-performing team culture grounded in mutual respect and growth. Kelly highlights the importance of clearly defining and consistently communicating company values and vision as a foundation for success, while emphasizing self-reflection in leadership to set the tone for a positive workplace. By articulating expectations and actively engaging with team members, leaders can create...
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1074. Leadership Bottlenecks: How to Recognize and Overcome Your Business Limits
The Kelly Roach Show
In this episode of The Kelly Roach Show, Kelly dives into leadership bottlenecks, highlighting how leadership often underpins most business challenges. She reveals that leaders' decisions—or indecisions—are frequently the primary obstacles to success, sharing her own experiences to underscore the importance of decisive action and clear communication. Kelly explains how many business problems stem from leadership issues and stresses that indecision can be as harmful as wrong decisions. She provides actionable insights on recognizing and addressing upper limits within a business, focusing on...
info_outlineIn this episode of The Kelly Roach Show, Kelly unlocks invaluable insights into customer retention, highlighting how enhancing the customer experience is key to long-term business success. She emphasizes that thriving businesses go beyond merely acquiring new customers—they prioritize retaining them. Kelly dives into actionable strategies that can significantly boost customer satisfaction and loyalty. She outlines four essential steps to reduce customer turnover and elevate retention rates, ensuring clients feel valued and supported right from the start. She also explores the importance of a strong onboarding process, clear communication of the success journey, and delivering early wins—all crucial elements that lay the foundation for lasting customer relationships.
Also in this episode:
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Balance automated onboarding processes with personal interactions to ensure customers don’t miss crucial information and feel supported.
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Clearly communicate the success journey and milestones customers expect to achieve, providing a structured plan to reach their goals.
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Ensure that your actual product delivery surpasses your marketing promises to avoid customer disappointment and foster loyalty.
Schedule a Free Strategy Call with Kelly Roach
Ready to take your business to the next level? Book a free strategy call with Kelly Roach and gain personalized insights to help you scale your business, improve customer retention, and achieve your goals faster. Don’t miss this opportunity to work directly with a top business strategist—click here to schedule your session today!
Bigger Than You: The Entrepreneur's Guide To Building An Unstoppable Team – https://a.co/d/iXvRjR6
Unstoppable: 9 Principles For Unlimited Success In Business & Life – https://a.co/d/bRczBIv
Conviction Marketing – https://a.co/d/feYNnF5
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