99 How To Be Relentlessly Helpful with Susan Baier
Release Date: 09/06/2023
142 HR Partnerships in Executive Coaching with Kristin Rivait and Joe Carrothers
Mindfulness Manufacturing
When there’s a leadership shift in a manufacturing organization it leads to major change—and brings its own unique challenges like new team dynamics, cultural shifts, and general growing pains. With the right approach, a change in leadership can also lead to valuable opportunities for growth. Just ask Joe Carrothers and Kristin Rivait from SWT Group. Joe is the president of SWT Group who moved from being the CFO to being the president of the organization, and Kristin is SWT Group’s HR director who worked closely with Joe during this unique leadership transition. In this story-filled...
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141 Negotiation Strategies for the Manufacturing Floor with Fotini Iconomopoulos
Mindfulness Manufacturing
On the manufacturing floor, you have dozens of everyday opportunities for negotiation, from talking with a team member about an upcoming pay raise to trying to get a better deal from a supplier. In your everyday negotiations, what can you do to say less, get more, and make effective changes? You need to master the art of negotiation—and in this episode, guest Fotini Iconomopoulos is here to share the tools you need to know. Fotini Iconomopoulos is a master communicator and negotiator based in Toronto. She’s also the author of In this episode, she shares more about the power of...
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140 De-Escalation and Conflict Prevention: Keys to Manufacturing Safety with Carol Cambridge
Mindfulness Manufacturing
When your manufacturing organization is experiencing a crisis, the last thing you want to do is add more oil to the fire! But in a technical industry like manufacturing, many people don’t have the skills they need to safely and effectively address a dangerous situation, like how to de-escalate a conflict or communicate a safety issue to their team. Carol Cambridge is here to help bring more safety to your organization! Carol is an authority on workplace violence, active shooter, and workplace conflict. She’s also the founder of the Stay Safe Project, where she teaches others how to...
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139 Embracing Discomfort to Manufacture Resilience with Paul Taylor
Mindfulness Manufacturing
In manufacturing, we’re all familiar with stress. But did you know that a lack of challenges and too much comfort can also have a negative impact on your health, mindset, and productivity? This is the core concept Paul Taylor presents in his great book As a former British Royal Navy crew member and a current Ph.D. candidate in applied psychology, Paul has in-depth knowledge about stress, resilience, and performance. In this episode on stress, comfort, and psychological safety, Paul draws from his own experiences and research to delve deeper into why discomfort and challenging...
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138 Cost-Savings for Manufacturing: Deliberate Creativity with Dr. Amy Climer
Mindfulness Manufacturing
To find improved cost-savings and better team dynamics, there’s a solution—more creativity! In the technical world of manufacturing, creativity isn’t always a priority, but in this episode of Mindfulness Manufacturing, guest Dr. Amy Climer is here to show why deliberate creativity is the key to driving improvement and cost savings. With a Ph.D in Leadership and Change, Dr. Climer is a speaker, trainer, and coach who teaches teams how to innovate on demand. She is the author of Deliberate Creative Teams: How to Lead for Innovative Results written to help leaders understand how to...
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137 Good People, Bad Decisions: A Fresh Look at Root Cause Analysis in Manufacturing with Bob Latino
Mindfulness Manufacturing
Are you really doing root cause analysis (RCA) or only scratching at the surface of your organization’s problems? When a problem occurs in a fast-paced industry like manufacturing, you want to find the root problem—and you want to find it as quickly as possible! But if you’re not taking some mindful time to ask the right questions and understand the human element beyond your issues, you might be missing deeper, more sustainable solutions. Learn more about the world of RCA in this episode of Mindfulness Manufacturing with seasoned RCA expert Bob Latino! Influenced by his father, who...
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136 The Hidden Productivity Cost: Mental Health with Adam Nemer
Mindfulness Manufacturing
In manufacturing, mental health is not always at the forefront. But when you don’t pay attention to your team’s mental wellbeing, it can negatively affect your entire organization, leading to big issues from disconnected teams to high employee turnover. In this episode, find the insights you need to transform your organization’s approach to mental health with guest Adam Nemer. Adam is a former CFO and senior operations leader, whose own mental health struggles inspired him to start Simple Mental Health, an organization that partners with leaders to bring stigma-free mental health culture...
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135 Shifting from Blame to Solution in Manufacturing Teams with Darcy Luoma
Mindfulness Manufacturing
In manufacturing, it seems like it’s always go, go go! But what if we could take a moment to pause, think, and act a little more thoughtfully and intentionally? Learn what can happen in this episode of Mindfulness Manufacturing with guest Darcy Luoma! Darcy is an author, consultant, and the creator of the Thoughtfully Fit approach, a dynamic and practical model for enhancing leadership capabilities, improving team dynamics, and navigating the complexities of leadership and teamwork. In this episode, she shares a deep dive into her Thoughtfully Fit method, plus shares other tips and lessons...
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134 Rethinking Shop Floor Time - Technical People are People Too with Emily Nichols
Mindfulness Manufacturing
In manufacturing, we often emphasize complex processes and new technologies, like artificial intelligence. But to bring true change and productivity to your organization, don’t forget about your people! In this episode, learn all about the balance of technical skills and human connection with guest Emily Nichols! As a professional engineer with decades of experiences in manufacturing and innovation, Emily has worked with organizations like PepsiCo, Janssen, and Henkel. She now works with organizations who want to strengthen the human skills they need to thrive in an increasingly technical...
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133 Using Your Big Sexy Idea to Differentiate Yourself with Mark Levy
Mindfulness Manufacturing
In the busy field of manufacturing, how do you make yourself stand out? Find out in this episode of Mindfulness Manufacturing with Mark Levy. Mark is a “differentiation expert,” who helps his clients find bold, innovative ways to showcase their big ideas and differentiate themselves from the competition. Mark has worked with dozens of corporations, brands, and thought leaders, including Simon Sinek, Amazon, Harvard Business School, and Major League Baseball, as well as leaders from government bodies like the United Nations. In this episode, Mark talks more about the importance of...
info_outline“What else can I do to help?” For Susan Baier, the founder and president of Audience Audit, this question changed the trajectory of her career when she received generous assistance as a recent college graduate. She now gives back through her work with Audience Audit, where she helps businesses grow their ROI through transformational thought leadership reputations and stronger marketing. In this episode, Susan joins me to share her story and insights about how leadership can shift their mindset and find ways to be “relentlessly helpful” in their organizations and lives.
2:08 – To be relentlessly helpful, ask other what else you can do to help them and think about what you can do to help the others around you or in your organization
3:44 – Shift your mindset to think about the ways you can have an impact on others
3:54 – We all know things that someone else doesn’t know
8:15 – The people with the greatest experiences and the most unique perspectives are often not sharing their information
8:40 – Being generous reaps huge rewards and builds goodwill
10:37 – Being relentlessly helpful can also be a way to break out of your own routine and make yourself feel better about your own role
12:36 – Some days may have more opportunities to be helpful than others, but there are always small gestures you can make or questions you can ask to support others
14:34 – Both overconfidence and a lack of confidence can impact the ability to be relentlessly helpful
14:54 – Organizations, not just individuals, can embrace a culture of relentless helpfulness
18:39 – Learning on the job is a critical component of advancement
19:45 – To understand what is helpful for others, you need to listen and communicate
20:33 – As you shift your mindset, you’ll grow your listening skills and find more way to be helpful
22:18 – We often dismiss our own knowledge and forget to think about how our knowledge can be important to someone else, even in a small way
23:34 – Just being open and available for conversation can help others
Connect with Susan Baier
Audience Audit website