316: Why Your Company Culture Needs to Be Measured Like Revenue with Kae Kronthaler-Williams
Release Date: 10/26/2025
Allyship in Action
Welcome back, everyone! I am just so thrilled to share my conversation with Sabrina Caluori, the CMO at Chief. You know, I talk a lot about capacity erosion—that feeling where your mental load is so heavy you're basically walking through quicksand while trying to run a marathon. Sabrina gets it. She’s been in those high-stakes rooms at Paramount, hitting a wall of burnout so thick she didn't even have the words to name it yet. But what I love about her perspective is how she’s flipped the script, moving from stepping off the ladder to building a community that reminds us we aren't...
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I’ve always said that allyship isn’t a proclamation you make—it’s an aspiration that lives in the eye of the beholder. For a long time, we’ve been told that to be a real ally, you have to be this fearless, extroverted warrior constantly jumping into the line of fire. Let’s be real: most of us are just trying to hit our step goals and remember to eat less salt without feeling like we’re failing at life! In this episode, the brilliant Dr. Meg Warren joins me to flip the script. We’re moving away from that check the box mentality and diving into the baby pool of self-awareness to...
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I am just vibrating with excitement after my chat with Aiko Bethea ! If you’ve followed her work as I have, you know she’s basically the gold standard for building cultures that actually mean something . We got into the nitty-gritty of her new book, Anchored, Aligned, and Accountable, and let me tell you, it is the blueprint we need right now . I even got a little unplanned coaching session myself—turns out, even after years in the DEI space, I’m still a recovery fixer trying to work my way out of every hard feeling . Aiko gently called me out on that toxic productivity narrative...
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I am so excited to share this conversation with my wonderful colleague and friend, Dr. Catherine Kleshinski from Indiana University. We’ve all been there on a random Monday morning when someone asks, "How was your weekend?" and we’re dying to share a picture of our new puppy or the chaos of a first birthday party. I used to think these me-search moments were just simple trust builders—and they are! Catherine’s latest research in the Journal of Applied Psychology reveals that there is a lot of nuance behind that water cooler talk. It turns out that while sharing the non-work...
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It is such a wild time to be in the world of training and development, isn’t it? I’ve had this persistent hunch—call it a "zag" when everyone else is "zigging"—that as much as we’re obsessing over AI, the real secret sauce is still our human intuition . I recently sat down with Anthony Salcito from Coursera, and it turns out my hypothesis wasn't just wishful thinking. We’ve all seen those robotic AI outputs that sound like they’ve never actually lived a day in their lives, and while I’ve certainly fumbled through my share of prompt engineering, the data shows that our...
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This week, Celeste Warren, a globally recognized thought leader, author, and former Fortune 100 Vice President, returns to discuss her latest book, The Truth About Equity. Celeste shares her insights on: Defining Equity: Moving beyond the buzzwords to understand equity as a pragmatic approach to meeting people where they are. The "Fence" Analogy: Exploring the systemic "isms" that create barriers and how acts of equity can help dismantle them. Equity in the Workplace: From recruitment and talent development to succession planning and performance management, Celeste identifies key...
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In this episode, we sit down with Dr. Janice Gassam Asare, founder of BWG Business Solutions and author of the new book, Rise and Resist: How to Reclaim Workplace Equity and Justice . Following a period of intense personal and professional backlash—including being targeted by high-profile political figures—Janice discusses why looking to historical legacies of resistance is the key to enduring today’s challenging DEI landscape. We explore how "everything is cyclical" and how we can draw strength from the stories of lesser-known figures who challenged the status quo long before...
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Jennifer Brown is back to unpack her new book, The Shape of Change, the journey through allyship and change. Together, we discuss: How change can feel like being in a dark hallway and trying to find the path forward in uncertain times What inclusive leadership looks like when we are called to be brave in unprecedented times The tools to build resilience to shape the changes necessary to our important work Follow Jennifer and get her book at https://jenniferbrownspeaks.com/
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Culture isn't just a poster on the wall. Culture is the heartbeat of a thriving business. This interview with Teresa Johnson, CEO of Color Me Mine, explores the incredible journey from being a single mom to purchasing a pottery studio on a credit card, leading a franchise empire of over 150 locations. Teresa shares her secret sauce for scaling businesses through intentional culture and the unique challenges of leading remote teams across the country. Key Takeaways Leading Without Hallways: Building culture in a remote or franchised environment requires a new leadership skillset. Teresa...
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In this episode, Julie Kratz welcomes Jennifer McCollum, President and CEO of Catalyst, a global nonprofit focused on workplace equity. They discuss the critical role of men in gender partnership and the release of Jennifer’s book, Men at Work. The conversation delves into the systemic challenges women face, the data supporting inclusive leadership, and how men can transition from passive support to active, mutually accountable leadership. Key Takeaways Mutual Accountability Over Passive Support: The concept of "men as allies" has evolved into gender partnership, emphasizing that...
info_outlineKae Williams is a global software marketing executive on a mission to empower women in their careers through her work and her forthcoming book, Not Made For You. Kae works diligently to raise awareness about bias and hostile work cultures so that every woman will feel supported, respected, and enabled to achieve her full potential.
Here are three key takeaways from the conversation about measuring organizational culture:
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Culture Needs Tangible Metrics, Not Just Talk: Organizations must treat culture like a business outcome, measuring it with the same rigor they apply to revenue and profit. This means looking at metrics such as retention rate and understanding that the main drivers of people leaving are burnout, not feeling supported, and lack of career growth.
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Focus on the "How," Not Just the "What": Performance reviews and rewards must balance the results an employee achieves with how they achieve them. A high performer who creates a toxic work environment will ultimately cost the company more in lost talent than the revenue they generate. Companies should actively reward behaviors like leading with empathy and being a "culture maker".
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Support and Train Your Managers: Middle managers are essential to the employee experience, but are often stuck without the right tools. Equipping them with skills like giving constructive, behavior-based feedback and knowing how to coach their teams is vital. Furthermore, organizations must audit workloads to prevent burnout and shift non-promotable tasks to avoid over-burdening women and marginalized employees.
Follow Kae at https://www.linkedin.com/in/kaekronthalerwilliams/