Making Money vs. Keeping It: The Gap No One Talks About
Release Date: 08/08/2025
The Raving Patients Podcast
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Silence is costing your practice more than you think. Every time you put a patient on hold and they hear nothing but dead air—or worse, that same generic tune on repeat—you’re missing out on a chance to build trust, educate, and even grow your practice. In this episode, we uncover why silence is expensive and how your on-hold message can become one of the most overlooked marketing tools in dentistry. In this episode of the Raving Patients Podcast, I sit down with John Waller, “The On Hold Guy,” who has been serving the dental industry for over 30 years. Together, we explore how...
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Stop chasing “one big marketing trick.” If SEO is the only lever you’re pulling, you’re leaving money on the table—and patients on page two. In this episode, we break down how premium practices win with a whole-practice approach: brand, systems, and a memorable new-patient experience that starts before the first visit. In this episode, I talk with Jackie Ulasewicz-Cullen about moving beyond “rank-at-all-costs” thinking to a comprehensive, measurable growth system. We break down why there’s no silver bullet in dental marketing and how an omnichannel mix—reviews, humanized...
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If your practice’s collections aren’t where they should be, it might not be because of fewer patients—it could be because your revenue is trapped in insurance company limbo. The truth? Without a rock-solid revenue cycle management (RCM) process, you’re leaving money on the table… and adding stress to your team. In this episode of the Raving Patients Podcast, I sit down with Shreyas Parab, co-founder and CEO of Daydream, to explore how AI can revolutionize dental billing without removing the human expertise that keeps claims moving. Shreyas shares his unique perspective—shaped by...
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If you don’t truly know your numbers, you might be leaking money without even realizing it. Most dentists assume they’re making more than they actually are—but are you calculating your real take-home income? In this episode, we break down what’s actually going on behind the financial curtain of your practice—and how to fix it. In this episode of the Raving Patients Podcast, I sit down with dental CPA Travis Slade to talk about the financial clarity every dentist needs—but few actually have. We break down the five core financial drivers that impact your real income: revenue,...
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Is your practice actually as efficient as it could be? If your front desk feels like a bottleneck, patients are slipping through cracks, or you're losing revenue to outdated payment systems, then you’ll want to hear this one. In this episode of the Raving Patients Podcast, I sit down with Mandy Madeline—an experienced clinical assistant turned dental operations expert and now a leader at Pay Proudly. With nearly two decades in the industry, Mandy offers a unique lens into how systems, communication, and simple changes can make a huge impact on your bottom line. We dig into: How to...
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info_outlineIf you don’t truly know your numbers, you might be leaking money without even realizing it. Most dentists assume they’re making more than they actually are—but are you calculating your real take-home income? In this episode, we break down what’s actually going on behind the financial curtain of your practice—and how to fix it.
In this episode of the Raving Patients Podcast, I sit down with dental CPA Travis Slade to talk about the financial clarity every dentist needs—but few actually have. We break down the five core financial drivers that impact your real income: revenue, overhead, debt, taxes, and personal spending. These aren’t just accounting terms—they’re the difference between feeling in control and constantly feeling cash-strapped.
Travis shares insights gained from working directly in dental offices, and explains how most practice owners are in the dark about where their money goes. We dig into common traps—like inflated overhead, lifestyle creep, and taking on debt without understanding the long-term impact—and give practical tips to help you make better decisions around hiring, investing, and personal budgeting.
This episode will help you assess your financial health, calculate your true break-even point, and set goals that actually move the needle. If you’re serious about building a practice that supports the life you want, this is one you don’t want to miss.
Here's what we talked about in this episode:
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The five financial drivers that actually determine your take-home pay
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Why revenue can be a misleading metric if you don’t track overhead and debt
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Ideal overhead breakdowns (including wages, supplies, marketing, and more)
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Understanding debt health: what’s manageable and what becomes a liability
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The impact of personal spending on your stress, cash flow, and practice health
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How to strategically invest in marketing (and know if it’s actually working)
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What your monthly break-even number really is—and why you need to know it
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Common financial traps dentists fall into and how to avoid them
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Travis’s #1 piece of advice for financial stability and long-term growth
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Key Takeaways
00:39 Introduction and Event Announcement
04:10 Understanding Financial Metrics for Dental Practices
05:31 The Five Financial Drivers of Dental Practices
09:40 Revenue: The Misleading Top Line Number
12:20 Overhead: Managing Practice Expenses
16:32 Debt Management in Dental Practices
22:07 Personal Spending and Lifestyle Choices
25:02 The Financial Matrix: Understanding Break Even
26:19 Common Financial Traps for Dentists
28:45 Marketing Investments and Financial Projections
30:28 Final Thoughts and Advice
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Connect with Travis
Want help decoding your numbers or figuring out your break-even point? Travis is offering a free Financial Matrix Calculator, plus a complimentary session for the first two listeners who reach out.
📧 Email: [email protected]
🌐 Website: https://gouluru.com/
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.
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