The CEO Mindset: Systematizing Your Practice for Freedom and Growth
Release Date: 09/19/2025
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From Search to Smart: How AI Is Changing Patient Discovery
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AI isn’t coming — it’s already here. From Google Gemini to ChatGPT, the way patients discover dentists online is evolving faster than most practices can keep up. In this episode, Dr. Len sits down with Adrian Lefler, CEO of My Social Practice, to unpack how AI is reshaping SEO, what “Generative Engine Optimization” really means, and how dentists can adapt before they’re left invisible online. Dr. Len Tau welcomes back long-time friend and industry expert Adrian Lefler to talk about one of the most important topics in modern dental marketing — AI-driven search. Adrian breaks down...
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Before you spend another dollar on marketing, tune in. Nail phone conversion, stop broken appointments, and lift team performance starting now. In this episode of The Raving Patients Podcast, Dr. Len Tau sits down with Alex Nottingham, founder and CEO of All-Star Dental Academy, to uncover the three silent profit killers that quietly erode practice revenue and team morale. A former top business coach for Tony Robbins and an attorney turned dental business strategist, Alex shares how he transformed his father’s struggling dental practice into a multi-million-dollar success — and how...
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Your next new patient may never search Google. AI platforms like ChatGPT and Google AI are reshaping how people find dentists — and social media is now fueling those algorithms. If you’re still treating marketing like a bunch of separate buckets, you’re about to fall behind. In this episode, Dr. Len Tau and digital marketing powerhouse Dr. Anissa Broussard reveal why your SEO strategy must evolve — and how to stay visible as search radically changes. In this conversation, Dr. Len sits down with Dr. Anissa Broussard, co-founder of Digital Floss, to unpack The New SEO Playbook: Why...
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On this episode of the Raving Patients Podcast, I sit down with nationally recognized revenue cycle expert Cissy Mangrum of RevTech Partners and Maximize RCM Consulting. With nearly three decades of leadership experience in both healthcare and dental, Cissy has helped countless practices streamline their operations, reduce denials, and improve their bottom line. Revenue Cycle Management (RCM) isn’t just about billing—it touches every part of your practice, from credentialing to front office workflows to clinical documentation. In this conversation, we break down why most problems occur...
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The CEO Mindset: Systematizing Your Practice for Freedom and Growth
The Raving Patients Podcast
If your practice runs only when you’re watching every corner, you don’t have a business—you have a job with extra stress. In this episode, I sit down with Kiera Dent of Dental A-Team to break down the CEO mindset so you can step out of micromanagement, build a self-managing team, and get your time—and sanity—back. I’ve lived both sides: the dentist who does everything and the CEO who trusts systems and people. Kiera and I dig into the exact levers that turn chaos into consistency: vision, numbers, and simple systems your team can actually follow. We also talk honestly about...
info_outlineIf your practice runs only when you’re watching every corner, you don’t have a business—you have a job with extra stress. In this episode, I sit down with Kiera Dent of Dental A-Team to break down the CEO mindset so you can step out of micromanagement, build a self-managing team, and get your time—and sanity—back.
I’ve lived both sides: the dentist who does everything and the CEO who trusts systems and people. Kiera and I dig into the exact levers that turn chaos into consistency: vision, numbers, and simple systems your team can actually follow. We also talk honestly about burnout, identity, and why delegation (done right) becomes your most profitable “procedure.”
What You’ll Learn in This Episode
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The CEO Mindset: Why your role is vision, culture, and execution—not every task on the floor.
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The “YES” Model: You/vision → Earnings & profitability → Systems & team development.
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Chaos Killers: Tighten handoffs, morning huddles, block scheduling, and role clarity to stop daily fires.
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Delegation that Sticks: Empower + hold accountable so responsibility never boomerangs back to you.
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Burnout Antidotes: Detach identity from output, build recovery time, and lead with numbers, not guesswork.
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Stress Reducers: Align goals with your actual life, master cash flow, fix one KPI/system at a time.
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Key Takeaways
00:40 Introduction and Event Announcement
01:50 Understanding the CEO Mindset in Dentistry
03:35 Systematizing Practices for Growth
05:30 Overcoming Micromanagement
08:44 Identifying Chaos Creators in Dental Practices
12:46 The Role of a CEO Dentist
17:25 The Importance of Delegation
22:58 Mindset Traps and Overwhelm in Dentistry
29:14 Reducing Daily Stress in Dental Practices
33:54 Lightning Round Q&A
40:08 Conclusion and Call to Action
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Connect with Kiera
Want Kiera’s help turning your practice into a self-managing, growth-ready business? Here’s where to reach her:
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Website / Consulting: https://www.thedentalateam.com/ — book a call and explore services
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Podcast: Dental A Team Podcast (practical, team-centric systems every week)
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Text Kiera’s Team: 775-243-5100
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Instagram: @dentalateam for tips, playbooks, and event updates
Tell her you heard her on The Raving Patients—she’ll know exactly what you’re after.
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.
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