236. How to Stop Doing Everything in Your Business
The CEO Help Desk from Run Like Clockwork
Release Date: 05/28/2025
The CEO Help Desk from Run Like Clockwork
In this episode, Adrienne Dorison and Emily Doyle sit down with best-selling author Denise Duffield-Thomas to explore how she and her husband built a $5M business with a small, part-time team — and how they’ve structured their lives to work less without sacrificing income or success. Denise opened up about the strategies and mindset shifts that allowed her to create a thriving business while maintaining balance and freedom. If you’ve ever wondered how to grow your business without overloading your schedule, this one’s for you! Here’s what we cover: ✅ How Denise built a $5M...
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In this episode, Adrienne Dorison and Emily Doyle reflect on their r with Beth Carter, Beth shared how she struggles to step out of the doing in her business — even with a team of 10 and a seven-figure business. Adrienne and Emily dive deeper into the root of this challenge, unpacking the Four D’s (Doing, Deciding, Delegating, and Designing) and how understanding them can help business owners break free from the day-to-day grind. Here’s what we cover: ✅ The Four D’s – Why knowing the difference between Doing, Deciding, Delegating, and Designing is key to business growth ✅ Why...
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In this coaching episode, Adrienne Dorison and Emily Doyle sit down with Beth Carter, the "Badass Bookkeeper" and owner of , to tackle a challenge many business owners face — getting stuck in the doing. Beth shares how, even with a team of 10 and a seven-figure business, she still finds herself pulled back into production work, limiting her ability to grow and scale. Here’s what we cover: ✅ Why business owners struggle to stop doing the work themselves ✅ How to identify inefficiencies in your team and processes ✅ When to hire versus when to improve internal capacity ✅ Balancing...
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In this episode, Adrienne Dorison and Emily Doyle reflect on a recent coaching session with Leslie Liondas, breaking down how to identify and fix the four core business bottlenecks — Attract, Convert, Delivery, and Cash Flow. If you’ve been struggling to figure out why your business isn’t growing the way you want, this episode will help you diagnose the problem and create a plan to solve it. Here’s what we cover: ✅ How to identify which bottleneck is holding your business back ✅ The four core business bottlenecks and how they work together ✅ Why cash flow issues can block other...
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In this coaching session, Adrienne Dorison and Emily Doyle dive deep with Leslie Liondas to tackle a major challenge in her coaching business — the attract bottleneck. If you’ve ever struggled to bring in the right leads, this one’s for you! Here’s what we cover: ✅ How to generate consistent, high-quality leads ✅ Refining your messaging so it actually converts ✅ The power of effective opt-ins (and why your freebie might not be working) We also get into the nitty-gritty of webinars — how to make them engaging, convert more attendees, and even use AI to streamline your content...
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In the very first episode of CEO Help Desk, Adrienne Dorison and Emily Doyle introduce the fresh new format designed to serve overwhelmed small business owners—just like you. Here’s the deal: Each week, you'll hear a real business owner walk through a specific operational or leadership challenge on air with Adrienne and Emily. Then in the following episode, your co-hosts debrief and go even deeper with ideas, context, and strategies to help you apply the same lessons to your own business. Whether you're looking to delegate more, streamline operations, or step out of the day-to-day, CEO...
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Play is transformative. And it's essential for our personal and professional growth that we take regular breaks to play. I know from personal experience that when I incorporated more play and whitespace into my life, my business increased exponentially. I had more “million dollar” ideas, bigger business growth, came up with better strategies, strengthened my relationships, and found a deeper connection with myself. On today's episode of the Run Like Clockwork podcast, I'm joined by Shannon Claire, an international branding photographer who has worked with entrepreneurs all...
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Are you struggling to free up time, increase efficiency, and reduce key person dependency in your business? In this episode, Adrienne Dorison interviews Alexis Kingsbury, the founder of , about his journey to creating his solution to those issues. Alexis discusses the challenges he faced with traditional process documentation methods and how Air Manual was born out of the need for a tool that makes it easy for teams to create and follow processes. This conversation explores: The challenges of organizing digital workspaces and the benefits of using AirManual. Setting realistic...
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This is our final episode in the Clockwork Book Club, and today we are talking to the Author of “Clockwork, Revised and Expanded: Design Your Business to Run Itself”… Mike Michalowicz! In this episode, we discuss: What Mike wishes everyone knew about Clockwork The biggest updates to the system since the first edition of the book Why people resist the Four-Week vacation, and how to combat that! Every time we talk to Mike we always glean some new insights, and this episode is no different! You can share your reflections with us over on Instagram --> If you don't have...
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Welcome to our breakdown of Chapter 13 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why we encounter pushback How Design can be just as taxing as Doing work Why you need to show up more when building trust We suggest that you read the chapter and then come listen to this episode covering pages 237-250. If you would like access to our FREE Study and Discussion Guides, and the ability to binge the podcast instead of waiting for weekly episode drops, you can opt into a private feed here → You can share your reflections with...
info_outlineIn this episode, Adrienne Dorison and Emily Doyle reflect on their recent coaching session with Beth Carter, The Badass Bookkeeper. Beth shared how she struggles to step out of the doing in her business — even with a team of 10 and a seven-figure business.
Adrienne and Emily dive deeper into the root of this challenge, unpacking the Four D’s (Doing, Deciding, Delegating, and Designing) and how understanding them can help business owners break free from the day-to-day grind.
Here’s what we cover:
✅ The Four D’s – Why knowing the difference between Doing, Deciding, Delegating, and Designing is key to business growth
✅ Why deciding for your team isn’t delegation (and how to fix it)
✅ How to empower your team to make decisions without you
✅ Why short-term profitability can limit long-term scalability
✅ How to balance stepping in during emergencies versus taking on too much
Plus, Adrienne and Emily share strategies to help business owners invest in their teams, strengthen employee retention, and increase long-term profitability.
Let’s get into it! 🔥
Top 5 Takeaways:
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Master the Four D’s – Understanding the difference between Doing, Deciding, Delegating, and Designing is key to growing your business. You should be aiming to spend more time in Designing and Delegating as the CEO.
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Deciding vs. Delegating – If your team constantly needs your input to move forward, you’re still deciding — not delegating. The goal is to empower them to handle it independently.
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Invest in Your Team – Investing in team training and development strengthens relationships and improves retention — reducing lost productivity from turnover.
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Hiring Timing is Crucial – Hiring too late causes burnout and lost revenue, but hiring too early drains profitability. Finding the balance is key.
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Short-Term Profit vs. Long-Term Growth – Focusing only on short-term profitability limits scalability. Shifting into design and delegation mode is essential for long-term success.
Chapters:
00:01 – Introduction – Recap of Beth Carter’s coaching session and why getting out of the doing is so difficult
01:25 – The Four D’s Explained – Doing, Deciding, Delegating, and Designing – and how they apply to business growth
02:39 – The Problem with Deciding – Why answering questions for your team isn’t the same as empowering them
04:46 – Strategic Delegation – How to shift from deciding to delegating
07:44 – Why Design Time Matters – How high-level planning and strategy drive long-term business growth
08:18 – Investing in Your Team – How training and mentorship reduce turnover and increase efficiency
09:54 – Why You Might Not Be the Best Mentor – When to seek external training or support for your team
12:30 – When to Step In vs. Let Go – How to balance short-term help with long-term autonomy
15:40 – Hiring at the Right Time – Why hiring too late is more dangerous than hiring too early
16:24 – Next Steps and Takeaways – How business owners can apply these strategies to their business
Relevant Links:
🔗 Clockwork Book – Read the Clockwork book for a deeper dive into the Four D’s.
🔗 COO Training Program – Learn how to train your team to handle operations independently.
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