242. Quality Over Quantity When It Comes to New Clients
The CEO Help Desk from Run Like Clockwork
Release Date: 07/09/2025
254. Don’t Overthink It: Your Customers Already Told You the Answer
The CEO Help Desk from Run Like Clockwork
After coaching Jen O’Hare of Bell Box Co on defining her QBR (Queen Bee Role), Adrienne and Emily are back with a debrief — breaking down the biggest themes from the conversation and sharing how they apply to every business, not just gifting. This episode is a must-listen if your offers feel bloated, you’re stretched too thin, or you’re struggling to decide what actually matters to your customers. Here’s what we cover: ✅ Why Jen’s QBR wasn’t product selection (and what it was instead) ✅ How to define your QBR when you're doing it all yourself ✅ Why trimming services is...
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253. Defining Your QBR + Streamlining Offers with Jen O'Hare
The CEO Help Desk from Run Like Clockwork
In this episode of the CEO Help Desk, Adrienne and Emily coach Jen O’Hare, founder of Bell Box Co, through one of the most powerful prioritization tools we use at Clockwork: identifying her business’s QBR (Queen Bee Role). Jen runs a high-touch, end-to-end corporate gifting service — but like so many CEOs, she’s been wearing all the hats. In this real-time strategy session, you’ll hear how we narrowed in on what actually matters most to her customers, and how that clarity can help her scale without sacrificing quality. Here’s what we cover: ✅ Why Jen’s customers choose her over...
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252. When Your Business Outgrows Your Old Habits
The CEO Help Desk from Run Like Clockwork
In this debrief episode, Adrienne and Emily reflect on their conversation with Danielle Hendon — and break down what it actually looks like to loosen your grip without watching the whole business unravel. They share their own experiences stepping back from day-to-day decisions, the tools that helped them build trust with their team, and how to adapt leadership as both your business and personal needs evolve. Here’s what we cover: ✅ Why delegation problems are usually communication problems ✅ How to use red/yellow/green light language with your team ✅ The difference between being...
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251. Scaling a Human-Centered CFO Firm with Danielle Hendon
The CEO Help Desk from Run Like Clockwork
In this coaching session, Adrienne Dorison and Emily Doyle sit down with Danielle Hendon, founder of 4 Corners CFO, to unpack a surprisingly common (and sneaky) bottleneck: too many leads. If you’ve ever thought “more leads = more money,” this episode might change your mind. Danielle shares the real challenges of managing overwhelming demand as a solo CFO — and why growing her client roster wasn’t translating to growing her business. Together, they explore what it looks like to: Get clear on capacity before hiring Protect your most valuable skillsets And rebuild around you —...
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250. The Shiny Idea Trap (and How to Escape It)
The CEO Help Desk from Run Like Clockwork
When is the right time to start something new? In this debrief, Adrienne and Emily unpack their coaching session with Catherine Roe and offer a powerful reframe for any multi-passionate CEO: context determines the strategy. They explore what made Catherine ready to grow something new — and how to know if you are too. 🎧 Listen in as they discuss: ✅ The truth about “multi-passionate” founders ✅ Why seasons of business matter more than hustle ✅ What happens when you try to grow two things that both need you ✅ The trap of chasing new ideas because you’re bored ✅ Why...
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249. The Right Time for Your Next Big Business Idea with Catherine Roe
The CEO Help Desk from Run Like Clockwork
Catherine Roe built a successful accounting firm that now runs without her. But instead of coasting, she’s launching a second brand — an educational business focused on financial literacy. In this coaching episode of The CEO Help Desk, Catherine shares how she’s balancing new ideas, team capacity, and her own energy as she grows her next business. If you’ve ever felt the pull to start something new and the fear of slipping back into overwork… you’re going to relate to this one. Here’s what we cover: ✅ Why her first business can grow without her — and what that changes ✅ How...
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248. The Illusion of Letting Go
The CEO Help Desk from Run Like Clockwork
After , Adrienne and Emily are back to debrief the conversation — and dig into what it really takes to evolve from a hands-on founder to a strategic leader. If you’ve stepped out of the doing but still find yourself making all the decisions, this debrief will hit home. Here’s what we cover: ✅ The illusion of being “out of the weeds” — and why decision fatigue proves otherwise ✅ How to train your team to spot problems and solve them ✅ Letting go of control… without letting go of clarity ✅ Navigating leadership with a co-founder who sees the world differently ✅ Why...
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247. Leading Beyond the Day-to-Day with Ben and Cody from 5 Star Interpreting
The CEO Help Desk from Run Like Clockwork
In this coaching episode, Adrienne Dorison and Emily Doyle sit down with Ben and Cody, co-founders of , to tackle a challenge many visionary founders face: What does your role become when the business runs without you? If you’ve ever felt unsure of how to stay involved at a strategic level without slipping back into the day-to-day, this one’s for you. Here’s what we cover: ✅ Why “letting go” doesn’t mean disappearing ✅ How to build metrics that matter (and get your team to own them) ✅ Navigating partnership dynamics when your working styles clash ✅ Identifying the...
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246. Fear-Based Decisions Cost Your Business Too Much
The CEO Help Desk from Run Like Clockwork
After coaching Lisa Whitehouse on her team and scaling challenges, Adrienne and Emily are back to debrief the conversation — and get honest about how fear, beliefs, and untested assumptions shape our most critical business decisions. If you’ve ever delayed a hire, undercharged for your work, or jumped back into client delivery because “it’s just easier,” this debrief is a must-listen. Here’s what we cover: ✅ Why journaling and mindset work alone won’t help you scale ✅ The numbers that make hiring decisions feel safer ✅ How to calculate your onboarding runway + caseload...
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245. Scaling a People-Powered Sales Team with Lisa Whitehouse
The CEO Help Desk from Run Like Clockwork
In this coaching session, Adrienne Dorison and Emily Doyle sit down with Lisa Whitehouse, founder of Clever Vine — a UK-based outsourced business development agency — to unpack the mental and operational roadblocks keeping her from hiring and scaling with confidence. If you’ve ever second-guessed whether it’s safe to grow your team, this one’s for you. Here’s what we cover: ✅ What “team trauma” looks like — and how it lingers in your decision-making ✅ Why Lisa keeps jumping back into client work (and what it’s costing her) ✅ The challenge of hiring for soft skills and...
info_outlineIn this follow-up episode, Adrienne Dorison and Emily Doyle reflect on last week's conversation with Danielle Cherewyk. Danielle shared how she solved one business challenge — needing more stylists — by purchasing a hair school. But with every solution comes a new bottleneck, and now Danielle is focused on recruiting high-quality students to keep her business thriving.
Here’s what we cover:
✅ Why buying a school created a new business challenge
✅ How Danielle is rethinking her recruiting strategy for long-term success
✅ Why focusing on high-quality students is more important than filling seats
✅ The role of social media and strategic partnerships in attracting talent
✅ How to build a talent pipeline that supports future growth
Adrienne and Emily explore the business lessons behind Danielle's experience and how identifying and solving the right bottleneck can unlock new levels of growth in any business.
Danielle's story is a powerful reminder that business growth isn’t always linear. If you’re struggling to attract the right leads, this debrief is packed with insights to help you rethink your strategy and find sustainable success.
🏆 Top 5 Takeaways:
1. Every Solution Creates a New Bottleneck – Solving one business problem often uncovers another, but growth comes from working through each challenge strategically.
2. Focus on Quality Over Quantity – Recruiting the right students who are passionate about the industry is more important than simply filling seats.
3. Leverage Partnerships for Growth – Partnering with other local businesses and schools creates a more sustainable recruiting funnel.
4. Educate and Engage – Social media should focus on educating potential students about the value and opportunities within the industry, not just promoting the school.
5. Build a Long-Term Talent Pipeline – Introducing try-it days and summer camps can help build interest early and sustain a future pool of talent.
🕰️ Chapters
00:00 – Introduction and Recap of Danielle’s Story
02:33 – Why Buying the School Created a New Bottleneck
04:44 – Danielle’s Shift from Filling Seats to Recruiting the Right Talent
07:16 – Why Recruiting is Different in a Rural Community
10:38 – Long-Term Strategy: Building a Pipeline with Try-It Days
14:52 – How Social Media Can Support Recruiting Goals
16:41 – Creating a Reputation That Attracts Top Talent
17:56 – Closing Thoughts and Takeaways
👉 Listen to Last Week’s Interview with Danielle Cherewyk:
🎧 The Recruiting Challenge: How to Attract Top Talent with Danielle Cherewyk
👉 Learn more about Peak Beauty Academy:
🌐 Visit Peak Beauty Academy
📲 Follow on Instagram: @peakbeautyacademy
Want to Clockwork your own business, too?: www.runlikeclockwork.com
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