How Exercise and Well-Being Drive Sales Confidence and Motivation, Ep #482
Release Date: 11/26/2025
Understanding Why Strategic Account Management Builds Relationships, Ep #505
Sales Reinvented
We’re lucky to have Mark Sellers with us this week. He’s the author of "The Funnel Principle" and "Blind Spots: The Hidden Killer of Sales Coaching," whose programs have been implemented in 20 countries. Mark shares his expertise on building effective key account teams, the importance of stakeholder mapping, and how to access senior decision-makers. Our conversation covers essential tools and methodologies, best practices for creating living, and the critical role of cadence in driving meaningful progress. You'll also hear a compelling real-world example from Mark’s coaching experience,...
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Don’t Miss Out on Key Opportunities for Your Business, Ep #504
Sales Reinvented
On the show this week, I welcome back renowned customer growth expert Janice B. Gordon, founder of the Scale Your Sales framework and award-winning Revtech strategist. We’re exploring what differentiates a key account from a regular one, why organizations struggle with these definitions, and the mindset shift required for salespeople transitioning to account management roles. Janice shares her strategies for creating customer-centric, data-driven account plans and highlights key tools and methodologies that drive long-term client value. From actionable do's and don'ts to a compelling...
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How to Identify a Key Strategic Partner, Ep #503
Sales Reinvented
This week, I’m joined by Jermaine Jones, visionary founder of Jones Global Group and a recognized leader in enterprise risk and strategic talent selection. Jermaine shares his insights on common pitfalls sales professionals encounter during account transitions, and gives actionable strategies for aligning account plans with customer objectives. We also discuss his favorite tools and methodologies for key account managers and why he believes that stakeholder mapping is a crucially important part of the process. Outline of This Episode [00:00] Key Account vs. Regular...
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The Power Law Principle in Key Account Management, Ep #502
Sales Reinvented
Key Account Management (KAM) isn’t just about maintaining relationships and securing renewals. Today’s business environment demands a new approach—one rooted in strategic growth, deep customer understanding, and proactive leadership. I sit down with Alex Raymond, founder of Amplify, author of "The Growth Department," and leading expert in account management and client engagement, to explore what sets world-class key account managers apart and how organizations can improve their KAM strategies. We discuss how to define and segment key accounts, ways to align strategies with customer...
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Building Relationships and Delivering Value as a Key Account Manager, Ep #501
Sales Reinvented
My guest this week, Josh Curcio, is CRO and partner at Protocol 80, a HubSpot community champion, and experienced strategist for technical B2B companies. We dig into key account management—exploring what differentiates key accounts from regular ones, common mistakes salespeople make when transitioning to account management, and strategies for aligning sales approaches with customers’ business objectives. Josh shares his expertise on stakeholder mapping, the importance of regular check-ins, and actionable tips for building lasting relationships. Tune in for practical advice as he shares how...
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How to Build Powerful Key Account Plans, Ep #500
Sales Reinvented
Welcome to the 500th episode of the Sales Reinvented Podcast! I’m joined by returning favorite Mark Hunter, also known as "The Sales Hunter." We dig into the world of key account management—unpacking what sets key accounts apart from regular ones and why so many organizations struggle to define them clearly. Mark brings his extensive experience to the conversation, emphasizing that key account management is less about making the sale and more about building relationships, orchestrating resources, and understanding your customer's business as well as they do themselves. You'll hear...
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Aligning Customer Objectives with Key Account Strategies, Ep#499
Sales Reinvented
Key account management (KAM) is often seen as the pinnacle of business-to-business (B2B) sales, but it’s also one of the most misunderstood areas. The stakes are higher, the relationships more complex, and the rewards, when managed correctly, can be transformative for both supplier and customer. In this episode of the podcast, I welcome Dr. Beth Rogers, former business development practitioner in the IT sector, visiting Fellow at Cranfield School of Management, and researcher in key account management, to shed light on what differentiates key accounts, mistakes salespeople make when...
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Key Communication Skills That Shorten Sales Cycles Ep #498
Sales Reinvented
This week on the podcast, I’m joined by Andy Bounds, recognized as the UK Sales Trainer of the Year. We’re tackling a topic that I know sales professionals everywhere are going to find useful: how communication can be the accelerator for driving more sales, faster. Andy shares practical, actionable strategies for transforming the way leaders and sales teams engage with customers—shifting the focus from pushing harder or offering discounts to truly connecting, understanding, and delivering memorable value. We dig into common communication missteps that create confusion or...
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Becoming Ridiculously Easy to Do Business With, Ep 497
Sales Reinvented
This week, I have with me renowned customer experience expert, David Avrin, for a discussion on why being “ridiculously easy to do business with” is now the ultimate sales advantage. David shares insights into how rigid processes and a lack of flexibility often frustrate customers—and how organizations can turn ease and responsiveness into their biggest differentiators. Tune in as we discuss common friction points, explore practical steps for boosting customer satisfaction, and discover the top dos and don’ts every sales team should follow to future-proof their success in...
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How Top Salespeople Stay Calm and Confident in High-Stakes Situations Ep #496
Sales Reinvented
Pressure is an undeniable reality for anyone in sales. High-stakes meetings, critical pitches, and tough negotiations are daily occurrences. While some thrive, others falter. This week, I’m joined by communication expert, keynote speaker, and bestselling author Dominic Colenso for a conversation on how to excel in high-pressure sales situations. Drawing from his experience as a professional actor and performance coach, Dominic shares why communication often breaks down under pressure, shares practical strategies for staying calm and present, and explains how salespeople can turn...
info_outlineManaging energy through fitness is vital for sales success, as Steve Whittington, President of Roadmap, go-to-market strategist, and mountain climber, well knows. Steve offers insights into the routines and habits that boost resilience, focus, and motivation in this demanding profession.
From lead climbing and HIIT training to the importance of making fitness sacred, Steve highlights how prioritizing well-being can directly impact confidence, stress management, and ultimately, sales results.
Steve shares actionable tips on bringing your best self to every client interaction, and shares a real-world example tying peak physical achievement to peak sales performance.
Outline of This Episode
- [00:00] Physical fitness is crucial for energy management & professional performance.
- [09:21] Prioritize exercise even amidst a busy schedule.
- [10:36] Staying fit while traveling.
- [14:20] Create a committed routine with an accountability partner to improve consistency.
- [17:05] How climbing Everest boosted Steve’s professional career.
The Energy-Confidence Connection
For Steve Whittington, physical fitness is a lifelong foundation for managing energy and building unshakeable confidence. “When it comes to performance in a professional setting,” Steve says, “having the right level of energy to draw from for the challenges that you’re up against is critical.” Regular exercise across flexibility, strength, cardio, diet, and sleep is his formula for sustainable energy and composure under pressure.
We all know that confidence is infectious in sales. When you believe in yourself, your product, and your organization, buyers sense it, and they feed off it. For Steve, the discipline instilled through fitness translates directly to the sales floor, enabling professionals to be “always on” in fast-paced environments.
Anchoring Success with Daily Fitness Habits
Steve’s approach to physical well-being has evolved with age, but consistency remains a key factor. Stretching every morning primes his energy and focus for the day ahead. He trains five to six days a week, ensuring he hits all the “pillars” of health. But the most energizing routine for him is lead climbing, an intense form of climbing where you clip in as you ascend, demanding total focus and delivering a powerful sense of accomplishment when finishing a route. It’s all about focus and stillness, as they both give a physical and mental recharge that’s hard to match.
Three Habits for Sales Resilience
When it comes to specific, actionable fitness habits that boost sales performance, Steve offers three clear favorites:
- HIIT Training Twice a Week: High-Intensity Interval Training gives a strong foundation for overall strength and endurance.
- Consistent Morning Stretching: This sets a positive tone and sharpens focus at the start of each day.
- Early Morning Movement: Whether it’s running, hitting the gym, or another routine, getting moving before work has been transformative for Steve, creating momentum and energy that carries into his professional life.
Overcoming the Salesperson's Fitness Dilemmas
A common complaint among sales professionals is the lack of time for exercise, especially for those who are frequently on the road. Steve’s solution is to make fitness non-negotiable and integrate it into your lifestyle. If you’re traveling, scout gyms or running routes in advance, if possible, structure your work, like picking offices near your gym or walking routes, to bake physical activity into your day.
Accountability partners, sacred routines, and progress tracking are all vital tools to make these habits stick. Improving your fitness powers your energy; it also helps you manage stress and sustain long-term motivation. After all, you can't be your best version for others if you're not taking care of yourself first.
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