Integrating Physical and Mental Wellness for Peak Performance in Sales, Ep #486
Release Date: 12/24/2025
Building Relationships and Delivering Value as a Key Account Manager, Ep #501
Sales Reinvented
My guest this week, Josh Curcio, is CRO and partner at Protocol 80, a HubSpot community champion, and experienced strategist for technical B2B companies. We dig into key account management—exploring what differentiates key accounts from regular ones, common mistakes salespeople make when transitioning to account management, and strategies for aligning sales approaches with customers’ business objectives. Josh shares his expertise on stakeholder mapping, the importance of regular check-ins, and actionable tips for building lasting relationships. Tune in for practical advice as he shares how...
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How to Build Powerful Key Account Plans, Ep #500
Sales Reinvented
Welcome to the 500th episode of the Sales Reinvented Podcast! I’m joined by returning favorite Mark Hunter, also known as "The Sales Hunter." We dig into the world of key account management—unpacking what sets key accounts apart from regular ones and why so many organizations struggle to define them clearly. Mark brings his extensive experience to the conversation, emphasizing that key account management is less about making the sale and more about building relationships, orchestrating resources, and understanding your customer's business as well as they do themselves. You'll hear...
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Aligning Customer Objectives with Key Account Strategies, Ep#499
Sales Reinvented
Key account management (KAM) is often seen as the pinnacle of business-to-business (B2B) sales, but it’s also one of the most misunderstood areas. The stakes are higher, the relationships more complex, and the rewards, when managed correctly, can be transformative for both supplier and customer. In this episode of the podcast, I welcome Dr. Beth Rogers, former business development practitioner in the IT sector, visiting Fellow at Cranfield School of Management, and researcher in key account management, to shed light on what differentiates key accounts, mistakes salespeople make when...
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Key Communication Skills That Shorten Sales Cycles Ep #498
Sales Reinvented
This week on the podcast, I’m joined by Andy Bounds, recognized as the UK Sales Trainer of the Year. We’re tackling a topic that I know sales professionals everywhere are going to find useful: how communication can be the accelerator for driving more sales, faster. Andy shares practical, actionable strategies for transforming the way leaders and sales teams engage with customers—shifting the focus from pushing harder or offering discounts to truly connecting, understanding, and delivering memorable value. We dig into common communication missteps that create confusion or...
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Becoming Ridiculously Easy to Do Business With, Ep 497
Sales Reinvented
This week, I have with me renowned customer experience expert, David Avrin, for a discussion on why being “ridiculously easy to do business with” is now the ultimate sales advantage. David shares insights into how rigid processes and a lack of flexibility often frustrate customers—and how organizations can turn ease and responsiveness into their biggest differentiators. Tune in as we discuss common friction points, explore practical steps for boosting customer satisfaction, and discover the top dos and don’ts every sales team should follow to future-proof their success in...
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How Top Salespeople Stay Calm and Confident in High-Stakes Situations Ep #496
Sales Reinvented
Pressure is an undeniable reality for anyone in sales. High-stakes meetings, critical pitches, and tough negotiations are daily occurrences. While some thrive, others falter. This week, I’m joined by communication expert, keynote speaker, and bestselling author Dominic Colenso for a conversation on how to excel in high-pressure sales situations. Drawing from his experience as a professional actor and performance coach, Dominic shares why communication often breaks down under pressure, shares practical strategies for staying calm and present, and explains how salespeople can turn...
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Turning CRM Noise into Results, Ep #495
Sales Reinvented
Customer Relationship Management (CRM) platforms have long been at the heart of sales organizations, promising improved insights and streamlined processes. Yet, as businesses evolved, so did their CRMs, sometimes for better, sometimes not. In this episode of the Sales Reinvented podcast, I was joined by Tim Gale, European new business sales leader at Sugar CRM, to discuss what CRM 3.0 means in an age where information overload is the new normal. You’ll hear why having too much data can actually hurt sales teams, and learn Tim's top strategies for turning CRM insights into meaningful...
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Go for Gold Every Day, Ep #494
Sales Reinvented
Paralympic gold medalist and renowned keynote speaker Aaron Phipps, and his high-performance coach, Jon Cooper, pull back the curtain on what it really takes to build elite performance, whether in sport or in sales. From honest conversations during lockdown to transforming adversity into high-level achievement, Aaron and Jon share game-changing lessons on teamwork and breaking through mental barriers. They reveal how stepping out of the “expert” role, embracing vulnerability, and constantly pushing boundaries can impact anyone’s performance. Outline of This Episode 00:00 Power of...
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What Separates Elite Sellers from the Rest, Ep #493
Sales Reinvented
In this episode, I’m joined by renowned sales expert Simon Hazeldine to explore what truly sets elite sales performers apart from the crowd. With over 35 years of experience and a reputation for blending neuroscience, psychology, and practical sales execution, Simon shares research-backed insights on the core habits and mindsets that drive consistent, high-level sales success. We break down the key attributes of elite sellers, from the importance of business intelligence (IQ), emotional intelligence (EQ), and what Simon calls execution intelligence (XQ). Simon also shares the pitfalls of...
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The Telephone Assassin’s Formula for Sales Success, Ep #492
Sales Reinvented
Anthony Stears, also known as the Telephone Assassin, is a professional speaker, trainer, and consultant who specializes in helping sales teams master the art of real-time conversations, particularly over the phone. We dig into the relevance of live calls in today’s digital-first world and explore how human-to-human interactions can break through “pipeline constipation” when automated tools and AI fall short. Anthony also shares practical techniques for building confidence in phone outreach, from shifting your mindset to using “permission to speak” as a powerful opener. Outline of...
info_outlineIn the world of sales, the relentless pressure to perform can take a toll on physical and mental health. But what if the secret to sustained sales success wasn’t just about hitting targets, but also about how you care for your body and mind?
On this episode of the Sales Reinvented podcast, I sat down with Jamie Crosbie, TEDx speaker, sales leader, and founder of Proactivate, to explore the powerful link between fitness and professional sales performance. Here’s how building habits around health can elevate not just your mood, but your sales results.
Outline of This Episode
- [01:20] Exercise leads to a sharper mind, increased energy, and clarity.
- [02:39] Jamie’s top 3 fitness habits for sales professionals.
- [06:14] Recovery practices are an integral part of being a high performer.
- [07:29] Finding your core alignment.
- [11:21] A real-world example of when improving her physical health directly contributed to Jamie’s success.
- [12:27] Balancing life and growth phases.
Moving your body sharpens your mind because exercise is more than a routine; it’s a catalyst for energy, focus, and resilience, all of which are essential to be a high performer professionally. Jamie likens pushing through a tough workout to conquering business challenges, highlighting that physical resilience directly supports professional stamina and mental agility.
Jamie’s Go-To Wellbeing Practices
Jamie singles out yoga as her cornerstone practice, as it grounds her and aligns her mind and body. Through breath work and mindful presence, yoga provides a physical reset and reinforces intention and focus, traits that translate into client meetings and high-stakes presentations.
But her routine doesn’t stop at yoga. Jamie’s holistic approach to performance includes:
- Morning Movement: Whether it’s hiking, strength training, walking, or yoga, Jamie starts her day with movement to set the tone and energy for what's ahead.
- Mindset Work: Mornings also include meditation, devotionals, gratitude, and affirmations, all serving to anchor her to her purpose and cultivate a resilient mental state.
- Physical Care: Prioritizing sleep, hydration, and whole, unprocessed foods ensures both body and mind function at their best.
Managing Stress and Burnout in Sales
High-performing sales professionals face unique stresses: demanding quotas, travel, and constant client engagement. Jamie and I discuss why regular exercise and a balanced diet are foundational to stress management, hormone regulation, and maintaining motivation. They're necessary tools for consistent performance.
A common challenge she observes among salespeople is the struggle to find time for self-care, frequently leading to burnout. Jamie recommends booking fitness sessions as standing appointments, “treat it as a non-negotiable”, which helps build consistency and makes self-care part of your professional identity.
Recognizing and Responding to Burnout
Self-awareness is critical, and it’s so important to recognize the early signs of fatigue and burnout, such as feeling distant from your core, a lack of joy, a short temper, or brain fog. Rather than waiting until these signals become overwhelming, Jamie suggests intervening early: step outside, meditate, stretch, or simply pause to check in with yourself. She champions the idea that recovery is part of high performance, and it’s not a luxury, so sleep and downtime deserve as much respect as your most important deals.
Jamie’s Dos and Don’ts for Fitness and Performance
Jamie shares actionable insights for building a sustainable, high-performance lifestyle:
Dos:
- Block movement time in your calendar.
- Prioritize sleep as seriously as you do client meetings.
- Fuel your body with whole, unprocessed foods (think fruits, vegetables, organic proteins).
Don’ts:
- Don’t view self-care as selfish; it’s essential for leadership.
- Don’t rely on caffeine to mask fatigue.
- Don’t wait for a health scare to make positive changes.
Living and Selling with Intentionality
Peak sales performance is rooted in living intentionally across all areas of life. By embedding fitness and self-reflection into the fabric of your daily routine, you’ll be better equipped to face your professional challenges. As Jamie’s own experiences demonstrate, prioritizing your health isn’t an indulgence; it’s a strategic investment in your success as a sales professional, leader, and human being.
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