Employee Experience and Winning the War for Talent with Nick Mailey
What's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Release Date: 04/25/2019
What's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Episode: Building a Business And The Power Of Stories Guests: Hust Williamson, Mary Scott Jameson and Hodges Markwalter Welcome to another episode of What’s Your Story where we host in depth conversations with business leaders to explore how they use storytelling to engage their audiences. Taking on the journey of entrepreneurship is not an easy feat and it’s not for the faint of heart. It takes passion behind your product or service and quite a bit of gusto on how you deliver your messages to investors and potential customers. And today, we have two entrepreneurs joining us: Mary Scot...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
It’s safe to say we all wish we could wake up every day and bring everything we have to the roles we’re in. Each day would be a new day, every agenda a clean slate. But the reality is that many of us are in roles that are a little messier than that. So messy in fact that getting to new ideas or exploring an out-of-the-box concept isn’t easy. In fact, with a pile of problems and challenges in our every day, new ideas can feel impossible. Unless you’ve spent time with Keith Wilmot. In our latest episode of What’s Your Story, Sally talks with Keith about how his agency, , helps leaders...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
We all faced new dynamics and uncharted waters as managers and leaders navigating a pandemic, social unrest and different ways of working. But if you considered the corporate role that felt the most impact, the CHRO, Chief Human Resources Officer, would rank high in terms of the toughest leadership positions over the last few years. And that's why this episode is so timely. In this episode, Sally talks to Kim Sullivan, who has been an HR leader for three global companies and a CHRO for more than six years which means pre-pandemic, post-pandemic and during the pandemic, giving her great...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Small businesses have gotten a lot of visibility over the last two years. As the world slowed down and dealt with a pandemic, we were more aware of the businesses on the corner that weren’t focused on five-year plans but were focused on next months’ payroll to survive. It brought front and center a look at how small businesses work and interestingly, as the world reset, it seemed to inspire a whole new culture of entrepreneurs and people who’d like to be their own boss. But running a small business isn’t for the faint of heart. As the last two years have proven, the safety net looks...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Social distancing is a term that took hold during the pandemic as a descriptive way of creating boundaries from each other. But after two years of distancing and now going back to offices and social settings with colleagues and friends, social distance may take on new meaning. At a minimum, the re-engagement in groups feels awkward at first. We’ve forgotten some of the social norms and feel a little rusty at small talk. In a corporate setting, we realize that Zoom calls didn’t allow for much of a relationship with colleagues. So, we aren’t quickly at ease as a member of the team. Virtual...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Every day, we talk to people about practice. And we explain that to become effective at communication, you have to work at becoming good at it. And we define mastery of a skill as those who become so good at a skill that you can count on their performance and outcome consistently. And once you begin to talk about performance and outcomes, it’s easy to draw a parallel between mastery of a skill like communication and mastery of sports like the Olympics. And that’s what we’re going to do for you on this podcast: connect the concepts of practice, mastery and outcomes. And accentuate...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
In the last year, millions of workers took early retirement, which created a band of less-experienced managers and leaders in most companies. It’s a great career opportunity and accelerated promotions for several managers. But it also pushes a less-experienced leader to learn how to drive while the car is moving, and it can create risks within a company when someone is leading who doesn’t have a bank of experiences to draw on. That’s why coaching is a hot commodity. A Coach becomes a trusted advisor to a new leader. A good Coach becomes a sounding board… and a confidante. A good Coach...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
This episode's topic is The Big Pitch. And it’s a discussion of one of the most important presentations you may ever give. It has a definitive and measurable impact. It’s rarely shared with a large audience. And while the audience may be small, they are a critical one. Because their interest and reaction to the presentation may change the future of a company. And in fact, that’s actually the point. Today, we’re going to talk about “pitch” presentations. Those opportunities when a start-up, mid-size or even a large corporation wants to be acquired. The Big Pitch is a different kind...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Disruption happens every day across the corporate world. As employees, we experience reorgs, layoffs and acquisitions, and as disrupters ourselves we move cross country, chase ideas and challenge norms. But amidst all the disruption we all experience, some of us seem to thrive in times of turmoil. These are the communicators who have mastered the two secret arts hidden within corporate disruption: learning how to establish a compelling brand and build an intriguing career narrative. They are skills that take time to perfect, but they’re the differentiator factors between those who are cast...
info_outlineWhat's Your Story: How Leaders Tell Stories to Influence and Connect with Audiences
Disruption happens every day across the corporate world. As employees, we experience reorgs, layoffs and acquisitions, and as disrupters ourselves we move cross country, chase ideas and challenge norms. But amidst all the disruption we all experience, some of us seem to thrive in times of turmoil. These are the communicators who have mastered the two secret arts hidden within corporate disruption: learning how to establish a compelling brand and build an intriguing career narrative. They are skills that take time to perfect, but they’re the differentiator factors between those who are cast...
info_outlineOn today’s podcast, we have the opportunity to speak with Intuit HR executive Nick Mailey. He shares with us his insights on building not only a brand, but a “work brand.” How do work brands influence the types and levels of talent that an organization can attract?
Why is that so important in today’s world of talent deficits? Nick expresses a need for a culture and a mission that’s meaningful to future employees—and a data-driven plan to make these future hires aware of these important facets of a business. Nick’s expertise highlights what new and existing companies can do to facilitate an engaged, loyal workforce with high mobility.
More About Nick:
Nick Mailey is an HR executive who leads Talent Acquisition at Intuit, a Most Admired Software Company that also ranks among Fortune magazine’s 100 Best Companies to Work For. A passionate talent executive with over 20 years of experience leading recruiting teams in Silicon Valley, Nick is enthusiastic about driving business results by attracting awesome talent.
Nick’s expertise is in developing creative recruiting strategies, assessment methodologies and innovating recruiting solutions. He focuses on cultivating highly engaged teams. He encourages his team to develop creative and innovative solutions to solve problems.
Nick received his Bachelor’s degree from Temple University and his Master’s degree in Organizational Development from the University of San Francisco. He’s been recognized by HRO magazine as an HR Superstar and one of the Top Talent Acquisition Leaders in Industry today.
- 1:00 How do you create an environment that makes workers want not only to join the company but also to stay? How does storytelling play a role in this?
- 6:30 “Powering Prosperity” How has Nick Mailey used research in the workplace to understand how well people recognize Intuit? How is this relevant to the brand and, more relevantly, employment brands? Why is it important to have a purpose and a more mission-driven focus?
- 9:30 How do you expose potential employees to what working for a company would entail? How do you convey the experience and culture? How does the data support the methods Nick shares?
- 17:30 How much are “Follow-Me-Homes” part of Intuit culture? How is this a testament to the power of stories? How does this story build a higher degree of commitment to the cause of powering prospering? What percentage of Intuit employees don’t know that story?
- 27:00 How does Intuit bring a candidate into the company after having exposure to the brand and its mission? What is the interview process like? How was it developed? How does Nick coach candidates through this process to help them get ready?
- 36:00 How does Nick leverage leaders and their stories within Intuit? What is the purpose of a “talent magnet?”
- 40:00 What is the importance of highlighting the challenges in a story, especially for leaders? How do the twists and turns of a story humanize leadership?