CloneOps AI: AI Phone Operations Always Turned On with David Bell
The Logistics of Logistics Podcast
Release Date: 02/13/2025
The People-First Approach to Funding the Future of Logistics with Michael Sachaj
The Logistics of Logistics Podcast
and discuss the people-first approach to the future of logistics. Michael is a Partner at Hyde Park Angels (HPA), a leading early-stage investor based in Chicago. About Michael Sachaj is a Partner at HPA and manages and supports HPA’s investment opportunities through their lifecycle. Michael has led investment in a number of HPA’s top performing investments including ShipBob, FourKites, Paccurate, and Digit. Prior to joining HPA in 2013, Michael attended Northwestern University and worked at strategy consulting firm Booz Allen Hamilton supporting various government clients in the...
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Tech-Driven Drayage: A PortPro Perspective with Corey Abbott
The Logistics of Logistics Podcast
and discuss tech-driven drayage: a PortPro perspective. Corey is the Chief Growth Officer and his team lead enterprise initiatives at PortPro, an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. About Corey Abbott , Chief Growth Officer and his team lead enterprise initiatives at PortPro, focusing on developing comprehensive products designed to enhance the customer experience, guided by their needs and feedback. Corey spent over a decade at STG Logistics, the...
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Carrier Sales Teams Are Being Run the Wrong Way with Brent Evens
The Logistics of Logistics Podcast
and discuss how carrier sales teams are being run the wrong way. Brent is the Co-founder of NextBoard, a carrier sales platform purpose-built for freight brokerages. About Brent Evens is the Co-founder of NextBoard, a freight tech startup helping brokers streamline carrier sales and build stronger, more efficient networks. He brings a diverse background in logistics, SaaS, and product strategy—including time at Delta Air Lines, where he worked on digital product initiatives that improved customer experience and operational performance. Before launching NextBoard, Brent also held...
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Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain with Briana Birkholz
The Logistics of Logistics Podcast
and discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. Briana is the Vice President of Product Management for the 3PL market segment at SPS Commerce, the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. About Briana Birkholz is the Vice President of Product Management for the 3PL market segment at SPS Commerce. With a passion for overcoming supply chain and logistics challenges, Briana is committed to addressing the distinct needs of customers through comprehensive,...
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The Strategic COO: Navigating Disruption and Driving Change with Suketu Gandhi
The Logistics of Logistics Podcast
and discuss the strategic COO: navigating disruption and driving change. Suketu is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. About Suketu Ghandi is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. Based in Chicago, his expertise covers a wide range of operations topics, with an emphasis on end-to-end supply chains and their redesign for four critical purposes, growth, cost, resilience, and sustainability. Noting that the key to maximizing their...
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Unpacking Cargo Theft: Trends and Solutions with Danielle Spinelli
The Logistics of Logistics Podcast
and discuss unpacking cargo theft: trends and solutions. Danielle serves as Account Executive at Descartes MyCarrierPortal, the leading solution for carrier identity, onboarding, and monitoring in transportation. About Danielle Spinelli is an Account Executive at Descartes MyCarrierPortal. With a decade of experience in the logistics and transportation industry, Danielle brings a wealth of knowledge and expertise in carrier sales and vetting. Having worked as a Carrier Sales Broker for 8 years, Danielle honed a deep understanding of the supply chain and transportation landscape, building...
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REPOST: Booking More Loads Using AI with Anthony Sutardja
The Logistics of Logistics Podcast
and discuss booking more loads using AI. Anthony is the CEO and co-founder of , the leading truckload capacity management platform for freight brokers. About Anthony Sutardja As CEO & co-founder of Parade, leads product vision and strategy to enable logistics service providers to work smarter and faster with modern tools. His background in artificial intelligence, big data processing, and freight brokerage enables companies partnering with Parade to accelerate digital transformation by innovating with the status quo. Prior to , Anthony worked on a small team at Uber...
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Beyond The Rails and Roads: The State of Intermodal with Anne Reinke
The Logistics of Logistics Podcast
and discuss beyond the rails and roads: the state of intermodal. Anne is the President & CEO at the Intermodal Association of North America (IANA), North America's leading industry trade association representing the combined interests of the intermodal freight industry. About Anne Reinke became the Intermodal Association of North America’s third President & CEO in December of 2024. Immediately preceding her appointment at IANA, Anne was President & CEO of the Transportation Intermediaries Association for four years. Anne has a long career in transportation policy,...
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Stop Selling, Start Influencing: Tom Augenthaler's Logistics Marketing Gameplan
The Logistics of Logistics Podcast
and discuss stop selling, start influencing: Tom Augenthaler's logistics marketing gameplan. Tom helps companies tell stories that make the customer the hero. Having customers and influencers talk positively about your company is one of the best ways to attract and win new business. About Tom Augenthaler is the Founder and CEO of . On the website, shares his ideas and knowledge of influencer marketing with others looking to learn about this powerful strategy. is a pioneer in the space and has been working with influencers since 2007 while with Hewlett Packard, and as a consultant...
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REPOST: The Right Tech Stack for Brokers with Dave Romanchuk
The Logistics of Logistics Podcast
and discuss the right tech stack for brokers. Dave is the Director of Product Management at Revenova, the industry's exclusive provider of CRM-powered transportation management systems (TMS) for freight brokers, 3PL/4PLs, carriers and shippers. About Dave Romanchuk is the Director of Product Management at Revenova. Since joining the TMS provider in 2017, Dave has helped the company grow from fewer than 10 employees to more than 60. With Dave's vision and leadership, Revenova TMS has built out multiple modules for freight brokers and carriers, most recently the completely renovated Fleet...
info_outlineDavid Bell and Joe Lynch discuss CloneOps.ai: AI phone operations always turned on. David is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential.
About David Bell
David Bell is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential. A seasoned leader with over 30 years of experience, David began his career in the transportation industry in 1995, rapidly progressing to leadership roles. As CEO of Smith-Cargo Transportation, he orchestrated a successful exit and sale to a private equity firm. He then co-founded Lean Solutions Group, where he spearheaded two successful liquidity events with private equity and scaled the company to over 10,000 employees across Latin America. Throughout his tenure, David was instrumental in developing go-to-market strategies, forging strategic partnerships, and defining the company's visionary roadmap.
About CloneOps
CloneOps.ai is transforming phone operations with AI-powered solutions engineered for speed, scale, and efficiency. Built by seasoned industry experts, CloneOps.ai handles high-volume inbound and outbound calls, streamlining workflows and delivering real-time insights that empower human teams to focus on strategic, high-impact initiatives. Its AI-driven virtual agents ensure seamless, 24/7 communication, enhancing customer interactions and automating outreach across diverse industries, from logistics and retail to beyond. A simple, plug-and-play integration minimizes disruption and unlocks immediate productivity gains, improved response times, and measurable growth. CloneOps.ai believes in AI that amplifies human potential, working alongside teams to achieve more. The future of phone operations is here—always turned on.
Key Takeaways: CloneOps AI: AI Phone Operations Always Turned On
- AI-Driven Communication Solutions: CloneOps.ai offers a customizable, AI-powered software solution that revolutionizes how companies manage freight brokerage and logistics.
- Industry Applications: The platform is designed to handle tasks such as answering inquiries, managing customer interactions, and scheduling, thereby improving efficiency in sectors like logistics, debt collection, retail, medical insurance, and media publications.
- Scalability and Efficiency: By automating routine communications, CloneOps.ai enables businesses to manage high call volumes effectively, reducing wait times and enhancing customer experience.
- Real-Time Data Analysis: The platform analyzes call data to identify trends, monitor quality, and provide insights for continuous improvement in customer service and operations.
- Integration Capabilities: CloneOps.ai integrates seamlessly with existing software systems, including ERP, TMS, CRM, and custom applications, facilitating quick adoption without major disruptions.
- User-Friendly Interface: The platform offers an intuitive and easy-to-use interface, making it accessible for users without extensive technical knowledge.
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