CloneOps AI: AI Phone Operations Always Turned On with David Bell
The Logistics of Logistics Podcast
Release Date: 02/13/2025
The Logistics of Logistics Podcast
and discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. Briana is the Vice President of Product Management for the 3PL market segment at SPS Commerce, the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. About Briana Birkholz is the Vice President of Product Management for the 3PL market segment at SPS Commerce. With a passion for overcoming supply chain and logistics challenges, Briana is committed to addressing the distinct needs of customers through comprehensive,...
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and discuss the strategic COO: navigating disruption and driving change. Suketu is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. About Suketu Ghandi is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. Based in Chicago, his expertise covers a wide range of operations topics, with an emphasis on end-to-end supply chains and their redesign for four critical purposes, growth, cost, resilience, and sustainability. Noting that the key to maximizing their...
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and discuss unpacking cargo theft: trends and solutions. Danielle serves as Account Executive at Descartes MyCarrierPortal, the leading solution for carrier identity, onboarding, and monitoring in transportation. About Danielle Spinelli is an Account Executive at Descartes MyCarrierPortal. With a decade of experience in the logistics and transportation industry, Danielle brings a wealth of knowledge and expertise in carrier sales and vetting. Having worked as a Carrier Sales Broker for 8 years, Danielle honed a deep understanding of the supply chain and transportation landscape, building...
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and discuss booking more loads using AI. Anthony is the CEO and co-founder of , the leading truckload capacity management platform for freight brokers. About Anthony Sutardja As CEO & co-founder of Parade, leads product vision and strategy to enable logistics service providers to work smarter and faster with modern tools. His background in artificial intelligence, big data processing, and freight brokerage enables companies partnering with Parade to accelerate digital transformation by innovating with the status quo. Prior to , Anthony worked on a small team at Uber...
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and discuss beyond the rails and roads: the state of intermodal. Anne is the President & CEO at the Intermodal Association of North America (IANA), North America's leading industry trade association representing the combined interests of the intermodal freight industry. About Anne Reinke became the Intermodal Association of North America’s third President & CEO in December of 2024. Immediately preceding her appointment at IANA, Anne was President & CEO of the Transportation Intermediaries Association for four years. Anne has a long career in transportation policy,...
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and discuss stop selling, start influencing: Tom Augenthaler's logistics marketing gameplan. Tom helps companies tell stories that make the customer the hero. Having customers and influencers talk positively about your company is one of the best ways to attract and win new business. About Tom Augenthaler is the Founder and CEO of . On the website, shares his ideas and knowledge of influencer marketing with others looking to learn about this powerful strategy. is a pioneer in the space and has been working with influencers since 2007 while with Hewlett Packard, and as a consultant...
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and discuss the right tech stack for brokers. Dave is the Director of Product Management at Revenova, the industry's exclusive provider of CRM-powered transportation management systems (TMS) for freight brokers, 3PL/4PLs, carriers and shippers. About Dave Romanchuk is the Director of Product Management at Revenova. Since joining the TMS provider in 2017, Dave has helped the company grow from fewer than 10 employees to more than 60. With Dave's vision and leadership, Revenova TMS has built out multiple modules for freight brokers and carriers, most recently the completely renovated Fleet...
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and discuss the long haul: battling loneliness and crisis in trucking. Dr. Anderson is the CEO and Co-founder of Luma Brighter Learning, a 2X INC 5000 company that was created to deliver measurably better education outcomes. About Dr. Gina Anderson is on a mission to help organizations grow their safety cultures through meaningful learning that inspires and engages employees. For more than 25 years, she has focused her attention on studying how adults best learn, consistently growing her methodology by engaging with transportation and logistics companies. Dr. Anderson is the CEO of Luma...
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and discuss I don't know who needs to hear this but... Ryan is the Chief Growth Officer at , the leading business consulting and software development firm that exclusively serves the Transportation, Logistics and Supply Chain space. About Ryan Schreiber is the Chief Growth Officer at Metafora. Ryan was born and raised in Tampa, Florida. Ryan earned a degree in History from the University of South Florida and then a Law degree from Michigan State University. Prior to joining Metafora, Ryan worked at a variety of logistics companies and even started and exited a few tech-enabled freight...
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and discuss contractor chaos: fixing the last mile's biggest headache. Jon is a Strategy Leader at that specializes in providing leadership development programs, business advisory services, and public speaking engagements. About Jon Doolen is a seasoned business coach with over two decades of expertise in retail logistics, particularly specializing in final mile delivery and third-party logistics for home furnishings and luxury products. Jon's background includes extensive work with major names in the industry, where he's earned a reputation for solving toxic work environments, setting...
info_outlineDavid Bell and Joe Lynch discuss CloneOps.ai: AI phone operations always turned on. David is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential.
About David Bell
David Bell is the Co-founder and CEO of CloneOps, a technology company that empowers teams by automating repetitive tasks, freeing them to focus on high-impact work and reach their full potential. A seasoned leader with over 30 years of experience, David began his career in the transportation industry in 1995, rapidly progressing to leadership roles. As CEO of Smith-Cargo Transportation, he orchestrated a successful exit and sale to a private equity firm. He then co-founded Lean Solutions Group, where he spearheaded two successful liquidity events with private equity and scaled the company to over 10,000 employees across Latin America. Throughout his tenure, David was instrumental in developing go-to-market strategies, forging strategic partnerships, and defining the company's visionary roadmap.
About CloneOps
CloneOps.ai is transforming phone operations with AI-powered solutions engineered for speed, scale, and efficiency. Built by seasoned industry experts, CloneOps.ai handles high-volume inbound and outbound calls, streamlining workflows and delivering real-time insights that empower human teams to focus on strategic, high-impact initiatives. Its AI-driven virtual agents ensure seamless, 24/7 communication, enhancing customer interactions and automating outreach across diverse industries, from logistics and retail to beyond. A simple, plug-and-play integration minimizes disruption and unlocks immediate productivity gains, improved response times, and measurable growth. CloneOps.ai believes in AI that amplifies human potential, working alongside teams to achieve more. The future of phone operations is here—always turned on.
Key Takeaways: CloneOps AI: AI Phone Operations Always Turned On
- AI-Driven Communication Solutions: CloneOps.ai offers a customizable, AI-powered software solution that revolutionizes how companies manage freight brokerage and logistics.
- Industry Applications: The platform is designed to handle tasks such as answering inquiries, managing customer interactions, and scheduling, thereby improving efficiency in sectors like logistics, debt collection, retail, medical insurance, and media publications.
- Scalability and Efficiency: By automating routine communications, CloneOps.ai enables businesses to manage high call volumes effectively, reducing wait times and enhancing customer experience.
- Real-Time Data Analysis: The platform analyzes call data to identify trends, monitor quality, and provide insights for continuous improvement in customer service and operations.
- Integration Capabilities: CloneOps.ai integrates seamlessly with existing software systems, including ERP, TMS, CRM, and custom applications, facilitating quick adoption without major disruptions.
- User-Friendly Interface: The platform offers an intuitive and easy-to-use interface, making it accessible for users without extensive technical knowledge.
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