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Ep 224 - Finding Clarity in Leadership: Todd Palmer on Purpose, Success, and Resilience

Paper Napkin Wisdom

Release Date: 03/11/2025

EP 252 - The Customer Isn’t Always Right – Your Team Comes First: Wisdom from Christine McDannell show art EP 252 - The Customer Isn’t Always Right – Your Team Comes First: Wisdom from Christine McDannell

Paper Napkin Wisdom

Christine McDannell is a serial entrepreneur, author of The Resilient Founder, and a passionate advocate for building businesses that align with long-term legacy and personal purpose. She’s launched and sold multiple companies, including a 7-figure exit, and now focuses her energy on guiding purpose-driven founders through her work at Kindred Quarters and .  In Episode 252 of Paper Napkin Wisdom, Christine shared a bold but essential truth that many leaders need to hear: “The customer is not always #1… your team is #1!” It's a deceptively simple statement...

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EP 251 - Freedom by Design Series (Part 4) | The Four Driving Influences of Human Behavior – Michael Walsh on What Really Moves Us show art EP 251 - Freedom by Design Series (Part 4) | The Four Driving Influences of Human Behavior – Michael Walsh on What Really Moves Us

Paper Napkin Wisdom

In Part 4 of the Freedom by Design series, Michael Walsh — growth strategist and founder of Walsh Business Growth — returns to the Paper Napkin Wisdom podcast with another deceptively simple, powerfully transformational idea. This time, Michael outlines what he believes to be the four core driving influences of all human behavior: Survive, Thrive, Connect, and Adapt.  Michael's frameworks aren't about academic theory — they’re forged in the heat of real entrepreneurial fires. Having coached hundreds of founders and growth-minded leaders, Michael brings his deep understanding of...

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EP 250 - John Sleeman Series (Part 3 of 3) | “I Need a New Challenge.” — John Sleeman’s Legacy, Reinvented show art EP 250 - John Sleeman Series (Part 3 of 3) | “I Need a New Challenge.” — John Sleeman’s Legacy, Reinvented

Paper Napkin Wisdom

Heads up: this is a live recording, and the audio has some echo due to a tech glitch. Still, John’s wisdom shines through—and we think it’s worth it. Hope you agree. In this special final chapter of a three-part series, we return to Paper Napkin Wisdom with legendary entrepreneur John Sleeman, founder of Sleeman Breweries and Spring Mill Distillery. But this time, he’s not alone — John is joined by the next generation: his sons, Quinn, a cooper who crafts whiskey barrels, and Cooper, who leads sales and marketing at the distillery. Yes, the naming symmetry is as poetic as...

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EP 249 – John Sleeman Series (Part 2 of 3) | You’ve Been Given a Gift — Now Do Something With It show art EP 249 – John Sleeman Series (Part 2 of 3) | You’ve Been Given a Gift — Now Do Something With It

Paper Napkin Wisdom

Heads up: this is a live recording, and the audio has some echo due to a tech glitch. Still, John’s wisdom shines through—and we think it’s worth it. Hope you agree. This episode marks the second chapter in a three-part journey through the life and legacy of John Sleeman, the iconic Canadian entrepreneur behind Sleeman Breweries. And in this moment, we move from the grind of building a business to something deeper—something almost mythic: a legacy rediscovered.  John’s story picks up with a surprise visit from his Aunt Florian. After a decade of no contact, she shows up with a...

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EP 248 - John Sleeman Series (Part 1 of 3) | Start a Pub: The Deal-Driven Origins of John Sleeman's Entrepreneurial Rise show art EP 248 - John Sleeman Series (Part 1 of 3) | Start a Pub: The Deal-Driven Origins of John Sleeman's Entrepreneurial Rise

Paper Napkin Wisdom

This episode is personal.  Just after college, I started a small business with my friend Matt Fox. We launched a student-focused magazine called Fingertips — hunting down wing nights and drink deals before smartphones made that easy. Money was tight. Hustle was everything. And our first cold call was to Sleeman Brewing in Guelph.  John Sleeman said yes.  That early “yes” stuck with me — and now, decades later, I’m sitting with him in this beautiful building, recording a full-circle episode for Paper Napkin Wisdom. But this story isn’t about the...

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EP 247 - Freedom by Design Series (Part 3) | The Exponential Power of Connection: A Napkin That Changes Everything - Michael Walsh show art EP 247 - Freedom by Design Series (Part 3) | The Exponential Power of Connection: A Napkin That Changes Everything - Michael Walsh

Paper Napkin Wisdom

Michael Walsh returns for part three of our special Freedom by Design series on Paper Napkin Wisdom, and this one might be the most visually striking yet. If you’re a fan of simple visuals that unlock big thinking, you’re going to love this napkin. It’s a 10x10 grid—just 100 dots—but what it represents could be the unlock for transformational leadership and next-level scale.  Michael is the founder of Walsh Business Growth and the author of Freedom by Design: The Established Business Owner’s Guide to Grow, Make an Impact and Find Joy Again. In this...

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EP 246 - The One Call Sale with Ari Galper: Transforming Sales Through Trust show art EP 246 - The One Call Sale with Ari Galper: Transforming Sales Through Trust

Paper Napkin Wisdom

In Episode 246 of Paper Napkin Wisdom, Govindh Jayaraman sits down with Ari Galper, the world’s leading authority on trust-based selling and the creator of the revolutionary “One Call Sale” method. With over 25 years of experience, Ari has completely flipped the traditional sales script. His approach isn’t about pressure, persuasion, or playing games—it’s about trust, truth, and transformation.  Ari’s method is especially relevant for high-trust, low-volume, high-margin businesses where chasing leads and long sales cycles create drag. His model is designed to...

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EP 245 - Summit Your Current Mountain: Dustin Wells on Focus, Fulfillment, and the Climb of Leadership show art EP 245 - Summit Your Current Mountain: Dustin Wells on Focus, Fulfillment, and the Climb of Leadership

Paper Napkin Wisdom

Dustin Wells isn’t just an experienced tech entrepreneur — he’s a guide for leaders looking to rediscover purpose in the peaks and valleys of business and life. With over two decades in tech and a successful exit under his belt, Dustin has learned to measure success not only in valuations but in clarity, impact, and joy. In Episode 245 of Paper Napkin Wisdom, Dustin shared a message written in bold blue ink: “Summit your current mountain.”  This deceptively simple statement holds transformative weight. It’s not just about climbing higher — it’s about finishing...

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EP 244 - Freedom by Design Series (Part 2) | The 4 Danger Zones Every Business Must Navigate - Michael Walsh show art EP 244 - Freedom by Design Series (Part 2) | The 4 Danger Zones Every Business Must Navigate - Michael Walsh

Paper Napkin Wisdom

Michael Walsh is no stranger to growth. As the founder of , he’s spent years helping established business owners scale with intention, clarity, and impact. In this second installment of our Freedom Framework special on Paper Napkin Wisdom, Michael returns to reveal one of his most powerful visual tools for growth: The 4 Danger Zones.  Drawn on a simple napkin (as all great ideas are), Michael lays out the major inflection points — and hidden pitfalls — that business owners face as they scale from $1M to $20M and beyond. Each stage brings a new level of complexity, risk,...

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EP 243 - Freedom by Design Series (Part 1): How Michael Walsh Redefines the Entrepreneur's Journey show art EP 243 - Freedom by Design Series (Part 1): How Michael Walsh Redefines the Entrepreneur's Journey

Paper Napkin Wisdom

Freedom. It’s a word thrown around a lot in entrepreneurial circles. For some, it’s about time. For others, money. But in Episode 243 of Paper Napkin Wisdom, Michael Walsh challenges all of us to look deeper. With his napkin reading, “Freedom is not a selfish act,” he invites established business owners to consider a profound shift in how they view growth and fulfillment.  Michael Walsh isn’t just another business coach. He’s a skilled strategist with decades of experience guiding entrepreneurs who have already built something successful—but feel stuck,...

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In this episode of Paper Napkin Wisdom, Govindh Jayaraman welcomes back Todd Palmer for another insightful conversation. Todd, a business coach, author, and former CEO, is known for his ability to help leaders and entrepreneurs navigate uncertainty, redefine success, and develop authentic leadership styles. His perspective is invaluable for those looking to build a sustainable and fulfilling path in business and life. 

Todd’s wisdom centers on the importance of defining one’s purpose and aligning it with professional goals. He highlights how self-awareness and emotional intelligence are essential for effective leadership, helping individuals overcome imposter syndrome and embrace authenticity. Through an engaging discussion, he shares how resilience, adaptability, and learning from failure play a crucial role in an entrepreneur’s journey. 

The Power of Purpose and Defining Success 

One of the standout moments in the conversation is Todd’s unique approach to visualizing success through a simple yet profound drawing on a napkin. He sketches two overlapping circles—one labeled Why/Purpose and the other Personal Definition of Success. This visual representation serves as a powerful reminder that professional growth should align with personal fulfillment. 

Todd emphasizes that many leaders struggle because they define success based on external validation rather than internal fulfillment. "If your definition of success isn’t rooted in your purpose," he explains, "you’ll always feel like something is missing, no matter how much you achieve." 

The Role of Emotional Intelligence in Leadership 

Todd underscores the significance of emotional intelligence, particularly in leadership and decision-making. Leaders who are self-aware and emotionally intelligent can foster stronger teams, navigate challenges more effectively, and maintain a clear vision for their organizations. 

"Great leaders don’t just manage people; they connect with them," Todd says. "Emotional intelligence allows you to build trust, inspire action, and create a work environment where people feel valued." 

Overcoming Imposter Syndrome 

One of the most relatable topics Todd discusses is imposter syndrome—the internal struggle where individuals doubt their accomplishments and fear being exposed as frauds. He shares his own experiences and how he has worked with leaders to shift their mindsets. 

"The key to overcoming imposter syndrome is to acknowledge it, reframe it, and take action anyway," he advises. "Your inner critic isn’t always right. Challenge it with evidence of your growth and capabilities." 

The Importance of Resilience and Adaptability 

Entrepreneurs and leaders inevitably face setbacks, but Todd stresses that resilience and adaptability separate successful leaders from those who struggle. He shares personal anecdotes and client stories illustrating how embracing challenges as learning opportunities leads to growth. 

"You’re not failing; you’re learning. The more you embrace failure as part of the process, the faster you grow," Todd reminds us. 

5 Key Takeaways from Todd Palmer’s Conversation: 

  1. Align Purpose with Success – Your definition of success should be deeply connected to your purpose. When you align these two, your career becomes more fulfilling and sustainable. Take Action: Write down your Why and Personal Definition of Success today. Where do they overlap? 

  1. Develop Emotional Intelligence – Being self-aware and empathetic allows you to lead more effectively and build stronger relationships. Take Action: Start practicing active listening in your conversations. Focus on understanding before responding. 

  1. Challenge Imposter Syndrome – Recognize that self-doubt is normal but should not dictate your actions. Take Action: List five achievements you’re proud of and revisit them whenever self-doubt creeps in. 

  1. Embrace Resilience and Adaptability – Setbacks are part of growth. Those who pivot and adapt succeed in the long run. Take Action: Identify a past challenge you overcame and document the lessons learned. 

  1. Lead Authentically – Authentic leaders inspire teams, build trust, and create impact. Take Action: Ask yourself: Am I showing up as my true self in my leadership? If not, what’s holding you back? 

Todd Palmer’s insights are a powerful reminder that success is an evolving journey, not a fixed destination. By aligning purpose with leadership, developing emotional intelligence, and embracing resilience, entrepreneurs can create lasting impact while staying true to themselves. 

What’s your biggest takeaway from Todd’s wisdom? Write it on a napkin, share it on social media, and use the hashtag #PaperNapkinWisdom to join the conversation! 

Connect with Todd: