Paper Napkin Wisdom

Paper Napkin Wisdom: Ideas small enough to fit on a paper napkin, but big enough to change your world. Sometimes the most profound insights come in the smallest packages. Welcome to Paper Napkin Wisdom, the podcast that proves you don't need lengthy seminars or thick business books to revolutionize your approach to success. "I share pearls of wisdom small enough to fit on a napkin and big enough to change your life and business." Hosted by Govindh Jayaraman, a seasoned entrepreneur and modern-day Napoleon Hill, Paper Napkin Wisdom distills the collective knowledge of accomplished leaders into actionable, napkin-sized nuggets that pack a powerful punch. Why Paper Napkin Wisdom Resonates with Seasoned Professionals: Concentrated Wisdom: Each episode delivers high-impact insights without the fluff. Perfect for busy professionals who value their time but never stop learning. Real-World Relevance: Our guests aren't just thought leaders; they're battle-tested entrepreneurs and executives who've navigated the complexities of modern business. Cross-Pollination of Ideas: Discover how strategies from diverse industries can spark innovation in your field. Midcareer Momentum: Whether you're scaling your business or seeking a new challenge, find inspiration to reignite your passion and push boundaries. Life-Work Integration: Explore holistic approaches to success that balance professional growth with personal fulfillment. What You'll Gain: Actionable Strategies: Walk away from each episode with concrete steps to implement immediately. Mindset Shifts: Challenge your assumptions and expand your thinking with fresh perspectives. Network Expansion: Join a community of like-minded professionals at similar stages in their journeys. Time-Efficient Learning: Absorb game-changing concepts in the time it takes to enjoy your morning coffee. Who Should Listen: Entrepreneurs looking to scale C-suite executives seeking fresh approaches to leadership Mid-career professionals aiming to make a significant impact Thought leaders wanting to stay ahead of industry trends Anyone who believes in the power of continuous growth Featured Topics: Disruptive Innovation Strategies Emotional Intelligence in Leadership Sustainable Scaling Techniques Work-Life Synergy (Not Just Balance) Future-Proofing Your Business Legacy Building and Succession Planning Join us on Paper Napkin Wisdom, where small ideas lead to big breakthroughs. Subscribe now and transform your approach to business and life, one napkin at a time. Remember: The most powerful ideas often start with a simple scribble. What will you write on your napkin today?

EP 261 - Build, Don’t Burnout: How Ross Albers Learned to Lead by Working ON, Not IN, His Business 06/26/2025

EP 261 - Build, Don’t Burnout: How Ross Albers Learned to Lead by Working ON, Not IN, His Business When Ross Albers found himself fired just two weeks before his wedding, most people would have panicked. Instead, Ross did something remarkable: he founded his own law firm. What started as a necessity quickly became a proving ground for building a business with intention—and more importantly, with vision. In this episode of Paper Napkin Wisdom, Ross shares a powerful lesson written on a napkin: “You have to work ON your business instead of IN it. From there, you can HIRE, ACQUIRE, and INSPIRE.” This isn’t just a play on words. It’s a strategic mindset shift that changed everything for him—and can change everything for leaders and entrepreneurs ready to grow beyond the grind. From Fire to Fuel: Starting With Nothing but a Desk Ross candidly tells the story of being let go just before his wedding and deciding to take control of his future: “I literally walked into my apartment, took a desk from the guest room, and said, ‘This is my law firm now.’” No fancy plan. No capital. Just a commitment to taking action. That small start taught him something essential: the only way to grow something bigger was to stop thinking like a technician and start thinking like a business owner. Learning the Hard Way: Getting Stuck IN the Business Like many founders, Ross spent his early days doing it all—meeting clients, managing cases, running operations. But eventually, he hit a wall: “I was working 60, 70 hours a week, and I realized I’d built a job—not a business.” It’s a common trap. Ross’s turning point came when he recognized that in order to scale, he had to let go. That meant documenting systems, trusting his team, and investing in leadership—his own and others’. The Shift: ON vs IN Ross breaks it down: Working IN your business means being buried in the day-to-day. Working ON your business means stepping back, building systems, and leading from a higher level. “Once I got out of the way, I could actually build something bigger than me.” This shift allowed him to begin hiring the right people, acquiring the right resources, and inspiring a team culture grounded in purpose. Culture and Confidence: Hire, Acquire, Inspire Once Ross transitioned to working ON the business, things accelerated. He started hiring team members not just for skill but for fit. He acquired other firms and expanded reach. And most importantly, he created a culture where leadership was distributed, not just centralized. “Inspire isn’t just a fluffy word. It’s the result of clarity. When your team knows where you’re going, they’ll help you get there faster.” Leadership as Leverage Ross leaves us with a clear message: leadership is about creating space—space for your team to thrive, your business to grow, and your life to rebalance. It’s not about doing more. It’s about doing less, better. His napkin wasn’t just an idea. It was a framework for success. And as he puts it: “Every time I work ON the business, I become a better leader, and my business becomes better without me.” 5 Key Takeaways from Ross Albers – Episode 261 Start Before You’re Ready Ross didn’t wait for the perfect moment. He acted, then iterated. Take Action: Identify one thing you’ve delayed starting—then start it, imperfectly, this week. Stop Doing, Start Leading Doing the work is not the same as building a business. Take Action: Audit your week—how much time is spent “IN” vs “ON” the business? Document to Delegate Scaling requires systems. Systems require documentation. Take Action: Pick one task you repeat often—record yourself doing it and hand it off. Build Culture Intentionally Leadership isn’t about control. It’s about clarity and consistency. Take Action: Share your vision with your team in a 1-page manifesto this month. Inspiration Follows Structure When people understand the why, they rally around the how. Take Action: At your next team meeting, connect a key task to the bigger purpose. Ross Albers’s napkin is more than a quote—it’s a call to action for every entrepreneur buried in the weeds of their own success. Ready to rise above? What part of your business are you still working “IN” instead of “ON”? Write your answer on a napkin and share it with #PaperNapkinWisdom. Connect with Ross: /episode/index/show/wisenapkin/id/37102420

EP 260 - Toni Harrison on Building R.E.A.L. Resilience: How to Stay Grounded and Grow Through the Grind 06/24/2025

EP 260 - Toni Harrison on Building R.E.A.L. Resilience: How to Stay Grounded and Grow Through the Grind In Episode 260 of Paper Napkin Wisdom, we sit down with Toni Harrison, the powerhouse CEO of , a nationally recognized communications firm. Toni brings not only decades of experience in high-stakes PR and crisis management, but also a deeply personal and refreshingly honest take on what it means to be resilient in business and life. Her napkin reads: “Toni’s 4 Pillars of RESILIENCE (being R.E.A.L.): Taking on the (R)igor (E)mbrace experience Discovering how to be (A)daptable Employing (L)evel-setting goals throughout your professional journey” This episode isn’t just a discussion—it’s a masterclass in sustainable leadership, personal grit, and the kind of grounded wisdom that comes from walking through fire and choosing to learn from it. R is for Rigor Toni opens up the conversation by challenging the idea that success comes from ease. "You don’t develop resilience unless you walk through something hard," she says. For her, rigor is not a punishment—it’s preparation. “Taking on the rigor,” as she frames it, is about leaning into the demanding moments, not dodging them. In her words: “Rigor is where your confidence is built. It’s where you prove to yourself that you are capable—not perfect, but absolutely capable.” She reminds us that we can’t outsource that part of growth. The hard things must be met head-on. E is for Embrace Experience Toni believes that experience—especially the messy, unpredictable kind—is the greatest teacher. “Every high moment and every low moment has taught me something about who I am,” she says. Rather than resisting difficulty or resenting failure, Toni encourages leaders to embrace the totality of their journey. “If we can own our story without shame,” she says, “we can show up in every room as our whole self.” This is especially important for leaders navigating change or conflict. “You can’t communicate through crisis if you’re not in relationship with your own lived experiences.” A is for Adaptability Adaptability isn’t just about pivoting—it’s about expanding. Toni explains that true resilience includes the ability to shed limiting beliefs and embrace new ways of operating. “What got you here may not get you there,” she says, echoing Marshall Goldsmith. She notes: “Being adaptable means checking your ego at the door. It means being willing to ask better questions, listen more deeply, and learn differently.” And perhaps most importantly, it means knowing when to let go of what no longer serves your mission. L is for Level-Setting Goals Toni rounds out her framework with a critical leadership practice: level-setting goals. “Sometimes we confuse motion with progress,” she says. Level-setting, for her, is about stepping back to align your effort with your true objectives. “Am I still moving in the direction that matters most? Are these goals still connected to my values?” Toni suggests asking these questions routinely—not just annually or in times of crisis. Her insight here is especially useful for entrepreneurs and executives: resilience requires recalibration. 5 Key Takeaways from Episode 260 – Toni Harrison on R.E.A.L. Resilience Rigor Builds Capacity → Don’t shy away from hard things. Rigor stretches your limits and proves your capability. Take Action: Identify one challenge you’re avoiding. Commit to facing it this week, and journal what you learn from the experience. Experience is Your Edge → Embrace the full arc of your journey—including failures. They’re your credibility. Take Action: Reflect on a past failure. What strength did you gain that you now use every day? Adaptability is a Superpower → Let go of rigid thinking. What got you here might not be what gets you there. Take Action: List one mindset or behavior you need to evolve to lead more effectively today. Level-Setting Creates Alignment → Reset goals regularly to ensure they align with your core mission. Take Action: Review your top 3 goals. Are they moving you in the direction of your most meaningful outcomes? Being R.E.A.L. Leads to Authentic Leadership → Show up with rigor, experience, adaptability, and intentional goals. That’s where real influence lives. Take Action: Write your version of the R.E.A.L. framework on a napkin. What do you stand for? This episode is a reminder that resilience isn’t a trait—it’s a choice we make every day. And Toni Harrison has given us a clear blueprint to follow. Whether you’re facing a storm or preparing for growth, the R.E.A.L. pillars will help you stand firm and move forward. Now it’s your turn—what does being R.E.A.L. look like for you? Jot down your takeaway on a napkin, take a picture, and post it with the hashtag #PaperNapkinWisdom. Let’s build resilient leaders together. Connect with Toni: /episode/index/show/wisenapkin/id/37100545

EP 259 - Michael Walsh - Part 7 of the Freedom by Design Series - Hire Smart for Your Expertise-Based Business 06/22/2025

EP 259 - Michael Walsh - Part 7 of the Freedom by Design Series - Hire Smart for Your Expertise-Based Business Michael Walsh is no stranger to the Paper Napkin Wisdom podcast. As a seasoned leadership strategist, business growth expert, and founder of , Michael returns with another powerful idea that challenges how we think about hiring in today’s knowledge-driven economy. In part 7 of our Freedom by Design series, we dive into the human side of performance—and Michael’s handwritten napkin drives home one essential truth: Hiring right is half the game. But what does hiring right actually mean in a business world increasingly driven by expertise, not just execution? According to Michael, every business is an expertise-based business, even if it doesn’t realize it yet. “You may think you’re selling a product,” he says, “but you’re selling the depth, nuance, and trust that comes with expertise.” This shift means that hiring can’t just be about skills—it has to be about attributes that fuel long-term contribution. That’s where Michael’s napkin comes in. The 6 Key Attributes to Hire For Michael outlines six powerful attributes that he believes should define your hiring lens—especially in an expertise-based business: Clear Thinking The ability to distill noise into clarity is vital. Michael notes, “You don’t need people who know everything—you need people who can think through anything.” Hunger to Learn Expertise grows through learning. The most successful team members are constantly seeking to expand what they know and how they apply it. A Curious Mind Curiosity isn’t just a trait—it’s a growth engine. People who ask questions tend to uncover opportunities others miss. Humble Outlook In Michael’s words, “Humble people listen better, contribute more effectively, and build stronger relationships across the organization.” Commitment to Contribute This is about more than showing up. It’s about leaning in—being proactive, invested, and aligned with the organization’s purpose. Open to Others’ Contributions Collaboration is key in expertise-based work. Hiring individuals who value collective input over solo performance accelerates learning and results. Why This Matters More Than Ever In the episode, we reflect on how complexity scales exponentially as organizations grow. With every new person added to the team, the number of one-on-one relationships and the potential for misalignment multiplies. That’s why these attributes matter—they help businesses stay aligned as they scale. Michael and I revisit the Social Contract introduced in previous episodes: the dual promise between the company and its people. When you hire based on these six attributes, you’re building a team that can both deliver on and benefit from that contract. As we round this episode out, Michael leaves us with a critical lens for leaders: “Don’t just hire for experience—hire for mindset. Mindset scales, ego doesn't.” 5 Key Takeaways from Episode 259 Hiring Right Means Hiring for Attributes, Not Just Experience 🔹 Take Action: Review your job descriptions—are you hiring for what really matters? Curiosity and Humility Are Competitive Advantages 🔹 Take Action: Ask team members to share what they’ve learned from others recently—and celebrate it. Every Business is an Expertise-Based Business 🔹 Take Action: Shift your hiring and onboarding language to reflect the value of deep knowledge and personal growth. Contribution is a Two-Way Street 🔹 Take Action: Build systems that measure not just output, but contribution to team development. Mindset Scales—Ego Doesn’t 🔹 Take Action: During interviews, ask how candidates handle being wrong or receiving feedback. Hiring right is half the game—and when you hire for the right traits, you’re playing to win. Now it’s your turn: 📝 What’s your biggest takeaway from this episode? Write it on a napkin, snap a photo, and share it using #PaperNapkinWisdom. Let’s rethink the core—together. Connect with Michael: /episode/index/show/wisenapkin/id/37100420

EP 258 - If It Doesn’t Set Your Soul on Fire, It’s Not Worth It — Dinah Chapman on the Courage to Live Unapologetically 06/19/2025

EP 258 - If It Doesn’t Set Your Soul on Fire, It’s Not Worth It — Dinah Chapman on the Courage to Live Unapologetically Dinah Chapman is not your average entrepreneur. A fierce advocate for bold living, Dinah’s energy is magnetic, and her insights are ignited by a lifetime of choosing purpose over pretense. She’s a keynote speaker, creative strategist, and self-described “disruptor with intention.” Her Paper Napkin packs a punch — literally: "If it doesn’t set your f*cking soul on fire, it’s not worth it." This is more than a quote — it’s a manifesto. In episode 258 of Paper Napkin Wisdom, Dinah invites us to challenge the safe path, to unlearn the behaviors that keep us small, and to say yes to what makes us burn with aliveness. Through unfiltered storytelling and a raw, soul-baring presence, she shares what it really means to show up in life and leadership without compromise. “We’re not here to exist. We’re here to create impact. And you can’t do that pretending to be someone you’re not.” From career pivots to deeply personal revelations, Dinah leads us through her journey of alignment. At each turn, her decision-making lens is simple yet radical: Does this light me up? If the answer’s no, it’s a no. Full stop. What struck me most was her reminder that discomfort is the price of transformation. She says, “People think ease is the goal. But the best things in my life started with fear, not comfort. Fire doesn’t feel good — it feels necessary.” Her message isn’t about reckless abandon — it’s about deliberate passion. Dinah doesn’t chase every flame. She tends to the ones that fuel purpose, service, and meaning. That’s a crucial distinction for leaders and creators alike. Dinah also unpacked the weight of expectations — especially for women in leadership — and how dismantling those scripts changed her life. From leaving a stable job to launching a business built around values, she exemplifies what it looks like to choose freedom over familiarity. “You’ll never meet your potential if you’re still auditioning for approval.” Powerful. Let’s dive into five key takeaways from Dinah’s unforgettable episode and how you can apply them in your own leadership journey. 🔥 5 Key Takeaways from Episode 258 with Dinah Chapman 1. Passion is the Ultimate Filter If something doesn’t ignite you, it will eventually deplete you. Dinah reminds us that energy is non-negotiable. Take Action: Audit your calendar for the next month. Cross out what doesn’t excite you. Replace at least one item with something that does. 2. Discomfort is a Sign You’re Growing Growth rarely feels good at first. If you’re comfortable, you’re probably not evolving. Take Action: Identify one decision you’ve delayed out of fear. Take one step toward it this week — even if it’s just a conversation. 3. Approval is a Trap Trying to please everyone is the fastest way to betray yourself. Take Action: Journal this question: Where am I seeking validation instead of alignment? Then act accordingly. 4. Your Story is Your Superpower Dinah believes that radical honesty is magnetic. Your truth connects faster than your polish. Take Action: Share one vulnerable story with your team or audience this week — one that shaped your values or mission. 5. Bold Moves Inspire Bold Lives Leadership isn’t just what you build — it’s how you live. Every bold choice becomes permission for others to do the same. Take Action: Make one bold, values-aligned move in your business this month. Then tell your story. Dinah Chapman’s fire is contagious — not just because it burns hot, but because it burns clean. Her clarity, courage, and creativity light the way for leaders ready to live without apology. 💥 What sets your soul on fire? Write it down on a napkin. Share it with the world. Tag it with #PaperNapkinWisdom — and let’s start a movement of meaning, not mediocrity. Connect with Dinah Chapman 🌐 /episode/index/show/wisenapkin/id/37038260

EP 257 - Move Fast (But Don’t Break It All): Adam Olalde’s Refined Formula for Bold Leadership 06/17/2025

EP 257 - Move Fast (But Don’t Break It All): Adam Olalde’s Refined Formula for Bold Leadership In Episode 257 of Paper Napkin Wisdom, Adam Olalde, entrepreneur and founder of the Xtreme Xperience, shares a piece of guidance that captures the heart of adaptive leadership in a fast-paced world: “Move fast and (try not to) break things.” It’s a nuanced remix of the famous Silicon Valley adage, but with a leadership lens honed by experience. Adam’s journey is marked by transformation—both personal and professional. As someone who has led teams through disruptive growth, built multi-million-dollar ventures, and weathered industry shifts, Adam brings more than bravado to the conversation—he brings wisdom. Throughout our conversation, Adam emphasized that speed is still essential, but not at the cost of stability. He explains that “breaking things” might look like innovation at first, but if you’re constantly rebuilding trust, systems, or culture—you’re not innovating, you’re surviving. “I’ve learned that just moving fast isn’t enough. You need clarity on what shouldn’t break.” This clarity, Adam notes, comes from strong leadership vision, consistent communication, and a high-trust culture. In fact, much of his focus has shifted to building systems and routines that scale speed without sacrificing soul. That means taking the time to nurture leadership throughout your organization, creating feedback loops that work, and being willing to slow down to check alignment. We also dove into how he redefines what it means to “try not to break things.” It’s not about perfection—it’s about responsibility. “Mistakes are going to happen, but if the break is avoidable, especially when it’s about people—then we’ve got a duty to slow down just enough to make it right.” That’s a powerful mindset shift for entrepreneurs and difference makers: moving fast doesn’t mean rushing recklessly. It means being smart, decisive, and yes—thoughtful. Whether you’re scaling a startup or leading through a pivot, this episode is a blueprint for leaders who want to stay agile without leaving wreckage in their wake. 5 Key Takeaways from Episode 257 with Adam Olalde 1. Velocity without vision is chaos. Speed is vital, but it must be tied to a clear strategic goal. Moving fast in the wrong direction is just a faster failure. Take Action: Define what "success" looks like this quarter before optimizing for speed. 2. Culture is a fragile asset—protect it. Pushing too hard or too fast can fracture teams and trust. Culture doesn't thrive in burnout or confusion. Take Action: Build regular reflection points into your weekly rhythm to catch and fix cultural misalignment. 3. Test, learn, adapt—but don’t default to destruction. Innovation should build on your foundation, not demolish it. Take Action: Before implementing change, assess what pillars must remain untouched. 4. Leadership is about restraint as much as risk. Adam reminds us that knowing when not to act quickly is just as powerful. Take Action: For every major decision, ask: “What could this break—and is it worth it?” 5. Empower others to move fast—with clarity. You can’t scale speed if your team lacks direction. Clarity multiplies execution. Take Action: Set up a weekly 15-minute alignment call for your direct reports to clarify priorities and next actions. In a world that rewards hustle, Adam Olalde offers a refined model of leadership—fast, but not frantic; bold, but not blind. What’s your biggest takeaway from Adam’s episode? Share it on a napkin and post it with #PaperNapkinWisdom. Connect with Adam Olalde 🔗 🔗 /episode/index/show/wisenapkin/id/37023330

EP 256 - Freedom by Design Series (Part 6) | The Social Contract: Rethinking the Balance Between Owners and Employees Michael Walsh 06/15/2025

EP 256 - Freedom by Design Series (Part 6) | The Social Contract: Rethinking the Balance Between Owners and Employees Michael Walsh In the sixth installment of the Freedom by Design series, Michael Walsh distills a transformative idea on a literal paper napkin: The Social Contract. It’s a powerful reframing of the unspoken expectations that define the relationship between companies and their employees. More than a list of responsibilities, it’s a shared agreement—designed not just for performance, but for mutual growth. Michael, founder of Walsh Business Growth, has long championed the notion that businesses should be engines of human flourishing—not just economic engines. In this episode, he puts that belief into structure, separating the contributions of the owner/company and the individual employee, and then aligning them toward a greater shared purpose. “You don’t build a business. You build people—and people build the business.” —Michael Walsh, Ep. 256 The left side of the napkin reflects the company’s obligations: generate individual and collective results, build a strong culture, and move meaningfully toward a larger purpose. The right side lists what employees receive: compensation, growth, meaningful work, and meaningful relationships. It’s not a transaction—it’s a relationship. This Social Contract offers a practical and ethical lens through which leaders can assess whether they are holding up their end of the bargain. Are they truly building a culture that supports progress, or just expecting loyalty in exchange for pay? Are they offering meaningful work—or just tasks? “We don’t just hire hands. We hire hearts and minds. And we better create space for them to grow, or we’re breaking the contract.” —Michael Walsh Michael also notes that this framework becomes especially vital during periods of business change—like scaling up, restructuring, or navigating economic uncertainty. Without clarity and alignment, the social contract breaks down—and with it, the culture and performance. Let’s dive into the 5 key takeaways from this thought-provoking episode. 5 Key Takeaways from Michael Walsh – Ep. 256 1. The Social Contract Should Be Made Explicit Too often, company-employee expectations are implied, vague, or even contradictory. Michael argues that this napkin makes the implicit explicit. It lays the groundwork for transparency and accountability on both sides. Take Action: Create your own “Social Contract” with your team. Are you aligned on what’s expected and what’s offered? 2. Business Results Are Both Individual and Collective Owners expect individuals to perform, but they must also foster collaboration to produce collective results. Performance isn't just about personal metrics—it’s about how the team wins together. Take Action: Leaders: Measure and reward team-based outcomes, not just individual ones. 3. Culture Is a Leadership Responsibility Michael reminds us: culture doesn’t happen by accident. Leaders are responsible for shaping an environment where purpose, values, and behaviors are aligned. Take Action: Audit your culture. Is it intentional? Is it being reinforced daily? If not, it’s time to build it on purpose. 4. Purpose Isn’t a Poster—It’s a Progress Metric The last item on the owner/company side is about “making progress toward the company’s larger purpose.” Michael emphasizes that this isn’t fluff—it’s a metric. If employees can’t see progress toward purpose, they disconnect. Take Action: Regularly connect work outcomes to the company’s stated mission and purpose. Make it visible. 5. Employees Want More Than a Paycheck On the employee side, the contract highlights the hunger for growth, meaning, and connection. Compensation alone won’t create loyalty or engagement. Take Action: Build systems that enable professional development, connect people to meaningful projects, and foster real human connection at work. Michael’s “Freedom by Design” series has taken us on a journey through leadership, impact, and organizational integrity. In this final chapter, he invites us to consider the human operating system of our business—and whether it’s built on a sustainable, reciprocal foundation. Want to Connect with Michael Walsh? 🌐 🔗 /episode/index/show/wisenapkin/id/37011865

EP 255 – Awareness Is the Gateway: Rethinking Inner and Outer States with Seema Dhanoa 06/12/2025

EP 255 – Awareness Is the Gateway: Rethinking Inner and Outer States with Seema Dhanoa In episode 255 of Paper Napkin Wisdom, we’re joined by the brilliant Seema Dhanoa — a transformational coach, conscious leadership facilitator, and author of the powerful book The Path to Conscious Leadership. Seema’s work is rooted in helping people return to themselves and lead from a place of inner truth. Her napkin might be simple in form, but it holds an entire operating system for alignment, balance, and meaningful presence. At the center of her napkin is a bright burst of awareness — a foundational concept that Seema explains is the key to unlocking our full capacity as leaders, parents, partners, and humans. What surrounds this awareness is a framework that connects mind, body, heart, and intuition. “When these four domains are in conversation with each other,” she explains, “that’s when true alignment and balance happen — not just in leadership, but in life.” Her conversation with Govindh Jayaraman explores the dance between the inner state and the outer state. Seema emphasizes that most people attempt to control the outer state — their environment, their outcomes, others’ behavior — while ignoring their inner state. But the truth is, “It’s your inner state that defines how you perceive reality, and ultimately how you shape it.” Consciousness Begins with Connection At the top of her napkin, Seema writes: “Consciousness = Mind + Body + Heart + Intuition.” This formula is deceptively simple. In the episode, Seema unpacks how most of us are trained to live in the mind — rewarding logic, problem-solving, and mental stamina. But the wisdom of the heart, the truth-telling of the body, and the subtle signals from our intuition are often overlooked. “When you ignore parts of your system,” she says, “you create imbalance — and imbalance leads to misalignment and burnout.” The antidote? Seema encourages leaders to integrate all four domains through consistent practices of self-awareness, presence, and intention. The goal is not perfection — it’s alignment. Inner Work Is Strategic Work A key insight from the episode is that our perception creates our reality — not the other way around. Seema shares, “If I shift how I perceive something, I can show up differently. I can make new decisions. I can lead in a new way.” That shift only happens when we tune into our mindsets, our intentions, and stay grounded in the present moment — three elements she lists alongside “awareness” on the napkin. This is not fluffy or conceptual. As Seema explains, “This is strategy. Your mindset is a strategic asset. So is your ability to stay present.” Too many entrepreneurs and leaders attempt to operate from force. But Seema invites us to lead from awareness, from a state of conscious choice rather than unconscious reaction. 5 Key Takeaways from Episode 255 with Seema Dhanoa 1. Alignment is an inner process, not an outer one. “When your mind, body, heart, and intuition are aligned, you don’t have to push — you just move with clarity.” 🛠️ Take Action: Schedule a 10-minute daily check-in with yourself to assess these four domains. Where are you out of sync? 2. Awareness is the foundational skill of conscious leadership. “Awareness changes how we see, which changes what we do.” 🛠️ Take Action: Journal each morning for 5 minutes using this prompt: “What am I aware of right now — in my mind, my body, my heart, and my intuition?” 3. Your inner state defines your outer reality. “We keep trying to fix the outside world without realizing it’s our inner world that’s the source of the experience.” 🛠️ Take Action: During your next high-stress moment, pause. Ask yourself: “What is my current inner state? How is it influencing how I see this?” 4. Mindset, intention, and presence are power tools. “Mindset without intention can still lead you astray. Intention without presence doesn’t get traction.” 🛠️ Take Action: Before any key meeting or decision, pause and clarify: What is my mindset? What is my intention? Am I fully present? 5. Conscious leadership is a daily practice, not a destination. “This isn’t something you arrive at. It’s how you live, how you lead, and how you grow.” 🛠️ Take Action: Build a reflective habit — weekly or monthly — to review how you’re showing up across all four domains of consciousness. Connect with Seema Dhanoa Seema Dhanoa is a transformational leadership coach and the author of “The Path to Conscious Leadership” — a guide for integrating wisdom, presence, and purpose into your everyday leadership. She works with founders, teams, and impact-driven organizations to help unlock their highest potential from within. 🔗 /episode/index/show/wisenapkin/id/36916625

EP 254 - Give Before Asking: A Simple Shift That Transforms Leadership - Featuring Rick Williams 06/10/2025

EP 254 - Give Before Asking: A Simple Shift That Transforms Leadership - Featuring Rick Williams In Episode 254 of Paper Napkin Wisdom, Govindh Jayaraman sits down with Rick Williams — board director, leadership coach, and author of Create the Future: For Your Company and Yourself. A man of strategic clarity and quiet conviction, Rick shares a deceptively simple yet profoundly powerful message: "Give Before Asking." This phrase, written on a paper napkin, becomes the cornerstone of a conversation rich with wisdom about leadership, generosity, trust, and how real influence is built — not demanded. Rick’s career spans decades of advising leaders through business transitions, boardroom dynamics, and personal evolution. As a frequent contributor to publications like the Harvard Business Review and CEOWorld, and someone who’s helped countless CEOs navigate defining moments, Rick knows what separates good leaders from great ones. Spoiler: it’s not charisma or vision — it’s how you show up for others first. Leading with Contribution, Not Control In the episode, Rick explains the deeper meaning behind “Give Before Asking.” It’s not about martyrdom or passive generosity. It’s a conscious leadership strategy. “If we start with the idea of giving before asking,” Rick says, “we’ll have a much more successful and satisfying life — and better leadership outcomes too.” Rick emphasizes that influence and trust don’t come from position. They come from investing in others first — offering support, insight, or even just attention before expecting it in return. “Give” might mean listening deeply. It might mean sharing your network. It might mean extending empathy or credit. A Pattern in Effective Leaders This concept isn't just a personal belief. Rick has observed it across hundreds of boardrooms and coaching relationships. The most respected leaders — the ones others rally behind — almost always operate from this principle. “They contribute to the team and to the organization before they expect the team or organization to support them,” Rick shares. “It’s a shift in posture — away from ‘what can I get?’ and toward ‘what can I build here?’” And in that shift, everything changes: team cohesion, clarity of mission, even performance metrics. What Happens When You Don’t? Rick and Govindh also talk about what happens when leaders don’t lead this way — when leaders “ask” first: for loyalty, for effort, for results — without giving vision, trust, or recognition. The result? Disengagement. Resentment. Turnover. “You have to set the tone,” Rick explains. “People model behavior. If you show generosity, they give it back. If you only demand, you get compliance — not commitment.” This Isn’t Just for CEOs What makes Rick’s message especially resonant is its universality. You don’t have to be the CEO of a public company to apply “Give Before Asking.” It works just as well in families, communities, peer groups, or startups. Govindh reflects, “It reminds me that generosity is a form of strength — not weakness. When you give first, you're saying: I’m solid. I’m not afraid. I’m here to build something.” 5 Key Takeaways from Episode 254 – Rick Williams 1. Give Before Asking is a Leadership Operating System This napkin isn’t just a quote — it’s a strategy. Leaders who give first build trust faster, collaborate better, and achieve more with less friction. Take Action: Identify one way you can give to your team or peer today — insight, attention, clarity, or support — without expecting anything back. 2. Your Posture Sets the Tone Whether you lead a team or a project, your approach ripples out. If you lead with service, your team reflects that. Take Action: In your next meeting, consciously lead by asking how you can help before assigning tasks or requesting updates. 3. Generosity Builds Real Influence People follow those who invest in them. Giving before asking turns transactional relationships into transformational ones. Take Action: Share an opportunity or piece of feedback with no agenda. Watch what happens to the relationship. 4. Don’t Mistake Demands for Leadership Expecting without giving creates resentment. Influence gained by force is short-lived. Take Action: Audit your recent leadership moves. Were you asking before giving? Where can you course correct? 5. Simple Messages Stick — Especially When Lived Rick’s napkin wisdom endures because it’s easy to remember and hard to ignore when modeled. It becomes a leadership brand. Take Action: Write your own leadership principle on a napkin this week. Then, live it. Connect with Rick Williams Rick is the Managing Director of The Equity Company and author of the powerful book, Create the Future: For Your Company and Yourself. In it, he explores how leaders can navigate complexity with clarity and intention — and how to stop waiting for the future to arrive and start designing it. 👉 📘 Check out Create the Future on /episode/index/show/wisenapkin/id/36904780

EP 253 - Freedom by Design Series (Part 5) | Rethink the Core: Why Real Growth Starts Within - Michael Walsh | Freedom by Design, Part 4 06/08/2025

EP 253 - Freedom by Design Series (Part 5) | Rethink the Core: Why Real Growth Starts Within - Michael Walsh | Freedom by Design, Part 4 In the next installment of the Freedom by Design series, Michael Walsh brings us back to the heart of sustainable business growth: the core of your organization. His napkin, boldly titled “Rethink the Core,” offers a deceptively simple yet profoundly important shift in how entrepreneurs and leaders define what really drives performance. On one side of the napkin: a traditional model where teams create results, leading to customer value and company profit. It's efficient. It's direct. But it's incomplete. On the other side: a redesigned model. Teams don’t just deliver results—they grow. This growth is both the mechanism and measure of lasting success. Professional development is woven into the business engine, not treated as an afterthought. The result? Better outcomes, more resilient teams, and long-term value creation for both customers and the company. “If your people are only delivering results but not growing, you’re creating fragility. But if they’re growing, you’re building the core strength of your business.” The Tipping Point Between Output and Optimization Michael doesn’t just make a case for internal development—he challenges leaders to recalibrate how they define success. It’s not enough to hit metrics. Teams must feel purpose, gain mastery, and evolve through the journey. “Every new layer of complexity in your business requires a new level of clarity—and clarity comes from growing your people, not just scaling your process.” This episode builds on the foundation laid in earlier parts of the series. From danger zones of scaling to the frameworks of design and delegation, it now becomes clear: if you don’t rethink your core, your business may buckle under its own weight. Teams as Multipliers, Not Just Resources One of the most important distinctions Michael offers is in how teams are seen: not as costs to manage, but as assets to grow. When professional development becomes a core component of operations, something transformative happens. “When the team is learning, the business is learning. When they grow, your business compounds.” He challenges us to go beyond managing people and start developing leaders—at every level. 5 Key Takeaways from Episode 253 with Michael Walsh 1. Redefine What “Core” Means Traditional models treat teams as means to results. Redesign the model: see them as engines of growth. Take Action: Map your business flow. Where are you growing people—and where are you just extracting value? Identify one opportunity to embed learning into daily work. 2. Customer Value Follows Internal Clarity You can't consistently deliver external value without internal alignment and strength. Take Action: Ask your leadership team: “What internal gaps are blocking our best customer outcomes?” Use their answers to shape your next priorities. 3. Professional Growth Is the Real Leverage Skills can plateau. Growth mindset and internal leadership development ensure resilience. Take Action: Start a weekly 15-minute “Growth Check-in” for team members to reflect on what they learned or struggled with that week. 4. Results Are a Byproduct, Not the Goal Chasing numbers alone creates burnout. Growing capability creates momentum. Take Action: Shift at least one KPI in your business from results-based (e.g. sales closed) to growth-based (e.g. new skills developed, internal promotions). 5. Design with the End in Mind—And the Core in Focus Don’t just scale outward. Build deeper. That’s where your next leap lives. Take Action: Rethink your org chart. Where can roles evolve to reflect leadership at all levels? Build one pathway for a team member to grow into a leadership role this year. When you rethink the core, everything changes—from the conversations you have in meetings to the way you hire, coach, and reward people. Michael’s napkin reminds us that businesses don’t grow because they scale. They grow because people inside them do. 🖊️ What’s your takeaway? Write it on a napkin and share with #PaperNapkinWisdom. What part of your core needs a redesign? Connect with Michael:    /episode/index/show/wisenapkin/id/36901220

EP 252 - The Customer Isn’t Always Right – Your Team Comes First: Wisdom from Christine McDannell 06/05/2025

EP 252 - The Customer Isn’t Always Right – Your Team Comes First: Wisdom from Christine McDannell Christine McDannell is a serial entrepreneur, author of The Resilient Founder, and a passionate advocate for building businesses that align with long-term legacy and personal purpose. She’s launched and sold multiple companies, including a 7-figure exit, and now focuses her energy on guiding purpose-driven founders through her work at Kindred Quarters and . In Episode 252 of Paper Napkin Wisdom, Christine shared a bold but essential truth that many leaders need to hear: “The customer is not always #1… your team is #1!” It's a deceptively simple statement scrawled on a paper napkin—but its implications for leadership, culture, and long-term success are massive. “If you take care of your team, they will take care of your customers,” Christine said during our conversation. “But if you prioritize the customer at the expense of your team, eventually you’ll lose both.” Christine’s leadership philosophy is deeply rooted in legacy thinking. She believes that what you build should matter long after you're gone, and to do that, you must create environments where your team feels empowered, protected, and prioritized. Culture Is the Compound Interest of Leadership Christine reminded us that a thriving team culture doesn’t emerge by accident—it’s built, brick by brick, with intentionality. “In one of my early companies, we tried to please everyone—clients, customers, even when they were toxic. That created burnout. When we flipped it and prioritized our people, everything changed.” This is legacy-based leadership in action. Instead of seeing team support as a cost, Christine views it as an investment—with returns in loyalty, performance, innovation, and yes, customer satisfaction. The Hidden Cost of Prioritizing the Wrong #1 Too many entrepreneurs fall into the trap of trying to be everything to every customer. Christine’s experience shows how dangerous that mindset can be. “We had a client who was verbally abusive to our team. I let it slide once, twice… by the third time, I realized I was failing as a leader. So I fired the client. That move saved my team, our morale, and ultimately the business.” It takes courage to make decisions like that, especially when revenue is on the line. But as Christine emphasized, long-term success comes from alignment with your values, not short-term compromises. Your Team Is Watching—Always Leadership isn’t just about what you say; it’s about what you tolerate. Christine believes that the fastest way to lose a great team is to stay silent when they’re being mistreated. “Every time you choose the customer over your team in a moment of conflict, you’re making a withdrawal from your culture. Eventually, you’ll be bankrupt.” Instead, she encourages founders and leaders to create psychological safety: “Let your team know you have their back. Even when it’s hard. Especially when it’s hard.” Building with Exit in Mind… and Heart Christine is a rare kind of entrepreneur—someone who has exited companies and still cares deeply about what happens next. That means building businesses with a heart, not just a valuation. “When I sold one of my companies, the thing I was most proud of wasn’t the money—it was that my team was taken care of, and the culture lived on.” Legacy, to her, is about making sure people thrive even after you’re gone. And that starts with valuing your people from day one. 5 Key Takeaways from Christine McDannell – Episode 252 1. Your Team Comes First, Always “The customer is not always #1. Your team is #1.” Take Action: Audit your values. Do your current practices reflect this belief? If not, what needs to change? 2. Culture Is Built Through Boundaries “We draw a line in the sand about what behavior is acceptable. That protects our people.” Take Action: Identify one customer, policy, or situation where you're compromising your culture—and correct it. 3. Fire Clients Who Harm Your Team “Firing that one client saved my entire business.” Take Action: Empower your team to report client issues without fear. Set a zero-tolerance policy for abuse. 4. Psychological Safety Drives Performance “People perform their best when they know you’ve got their back.” Take Action: Ask your team: “What can I do to better support you?”—and act on the answers. 5. Build Your Business Like You’ll Leave Tomorrow “Legacy isn’t just about exits. It’s about what stays after you’re gone.” Take Action: Start documenting processes, transferring leadership, and preparing your team for independence. Christine’s message is a wake-up call for entrepreneurs: You can’t build a legacy on a foundation that disrespects the people holding it up. Want loyal customers? Start with loyal team members. Want a sustainable business? Start with a sustainable culture. So here’s your challenge: write YOUR version of Christine’s napkin wisdom. What would it say? Then share it with your team—and share it with us using the hashtag #PaperNapkinWisdom. Let’s prioritize what really matters. Connect with Christine: /episode/index/show/wisenapkin/id/36820865

EP 251 - Freedom by Design Series (Part 4) | The Four Driving Influences of Human Behavior – Michael Walsh on What Really Moves Us 06/01/2025

EP 251 - Freedom by Design Series (Part 4) | The Four Driving Influences of Human Behavior – Michael Walsh on What Really Moves Us In Part 4 of the Freedom by Design series, Michael Walsh — growth strategist and founder of Walsh Business Growth — returns to the Paper Napkin Wisdom podcast with another deceptively simple, powerfully transformational idea. This time, Michael outlines what he believes to be the four core driving influences of all human behavior: Survive, Thrive, Connect, and Adapt. Michael's frameworks aren't about academic theory — they’re forged in the heat of real entrepreneurial fires. Having coached hundreds of founders and growth-minded leaders, Michael brings his deep understanding of what actually drives behavior — especially when stakes are high and the fog of uncertainty is thick. “If you want to lead people, you have to understand what drives them. Every single decision we make is being influenced by one or more of these four things.” Let’s unpack each of the four influences. 1. Survive At our most fundamental level, we’re hardwired to protect ourselves — physically, emotionally, and financially. Michael says survival thinking isn’t just about fear or reactivity. It’s the foundation of risk assessment and security seeking. “In business, when someone’s resisting a bold move, check if they’re in survival mode — it doesn’t mean they’re wrong, it means they’re trying to be safe.” Entrepreneurial Action: Ask your team, “What part of this plan feels risky or threatening to you?” You’ll uncover hidden fears before they derail progress. 2. Thrive While survival is about protection, thriving is about aspiration. This drive shows up in how we pursue growth, status, legacy, or mastery. Thriving propels leaders to innovate, compete, and elevate standards. “Thriving isn’t just about being better — it’s about feeling fulfilled while doing it.” Entrepreneurial Action: Reflect on where your business might be surviving instead of thriving. Are you playing not to lose — or playing to win? 3. Connect Humans are social creatures — and connection is a powerful motivator. Whether it's belonging, validation, or support, this influence is deeply tied to trust and collaboration. Michael points out that leaders often overlook this in data-driven cultures. “When people don’t feel seen, they disengage. And that disconnection can cost companies more than almost anything else.” Entrepreneurial Action: Leaders, reconnect with your team one-on-one this week. Ask them: “What’s one thing you wish I understood better about your experience here?” 4. Adapt The final influence is about resilience and responsiveness. Adaptation is how we process change, deal with uncertainty, and find our footing in new environments. Michael notes that high performers often struggle here — not from lack of ability, but from attachment to control. “When leaders are stuck, it's usually not because they don't have options. It's because they’re resisting change.” Entrepreneurial Action: Normalize experimentation. Celebrate what you learn from what didn’t work — not just what succeeded. Why These Four? Michael’s napkin is more than a framework — it’s a diagnostic tool. When a team member is stuck, when a customer is hesitant, or when a strategy stalls, Michael challenges us to ask: Which of these four influences is in play? The simplicity of Survive, Thrive, Connect, Adapt makes the model sticky — but the depth of application makes it transformative. “Every decision, every behavior, every moment of hesitation or courage — it’s all coming back to one or more of these.” 5 Key Takeaways from Michael Walsh on the 4 Driving Influences of Human Behavior 1. Every behavior stems from one of four core motivations. Whether we're leading a team or making a personal decision, we’re constantly navigating needs to survive, thrive, connect, or adapt. 👉 Action: Use these lenses to decode stalled projects or interpersonal conflicts. 2. Survival mode isn’t weakness — it’s caution. Recognizing someone is in survival mode helps us lead with empathy, not frustration. 👉 Action: Shift conversations from “What’s wrong?” to “What feels unsafe or unclear?” 3. Growth isn't just ambition — it's a core human need. Thriving drives innovation and fulfillment. Leaders should intentionally nurture this drive. 👉 Action: Create stretch opportunities that challenge and celebrate growth. 4. Connection fuels culture and performance. People disengage when they feel invisible. Connection isn't optional — it's the glue. 👉 Action: Hold weekly 10-minute check-ins that prioritize empathy, not just updates. 5. Adaptation is how we future-proof. Organizations that adapt quickly win in uncertain times. But that starts with adaptable leaders. 👉 Action: Host a monthly "fail and learn" session to reward adaptive behavior. Final Thought Michael Walsh once again challenges us to think deeper and lead better — not with complex models, but with the kind of wisdom you can jot on a napkin. His four driving influences don’t just apply to business. They speak to how we live, love, and lead every day. 💡 What’s driving your decisions right now — survival, growth, connection, or change? Write your insight on a napkin. Snap a photo. Post it with the hashtag #PaperNapkinWisdom. Connect with Michael: https://walshbusinessgrowth.com/ /episode/index/show/wisenapkin/id/36802415

EP 250 - John Sleeman Series (Part 3 of 3) | “I Need a New Challenge.” — John Sleeman’s Legacy, Reinvented 05/30/2025

EP 250 - John Sleeman Series (Part 3 of 3) | “I Need a New Challenge.” — John Sleeman’s Legacy, Reinvented Heads up: this is a live recording, and the audio has some echo due to a tech glitch. Still, John’s wisdom shines through—and we think it’s worth it. Hope you agree. In this special final chapter of a three-part series, we return to Paper Napkin Wisdom with legendary entrepreneur John Sleeman, founder of Sleeman Breweries and Spring Mill Distillery. But this time, he’s not alone — John is joined by the next generation: his sons, Quinn, a cooper who crafts whiskey barrels, and Cooper, who leads sales and marketing at the distillery. Yes, the naming symmetry is as poetic as it is confusing — and quintessentially Sleeman. What emerges in this conversation is a full-circle moment. Not just a hand-off from one generation to the next, but a creative expansion of a legacy that refuses to sit still. The napkin this time reads, “I need a new challenge.” And it couldn’t be more fitting. From Gift to Growth to Grit In episode one, John walked us through his early entrepreneurial roots. In part two, he unpacked what it meant to steward a gift — the legacy and lessons handed to him. Here, in part three, he doesn’t rest on success. He leans into discomfort. The idea that legacy is not a destination, but a launchpad. “You can't just do the same thing over and over again and expect to grow,” John reflects. “I need to be constantly learning, constantly challenged.” This series finale is a masterclass in intergenerational entrepreneurship, resilience, and the lifelong hunger for reinvention. We learn how John has stepped back from the daily grind, but not from the mission. Instead, he’s pushed himself to dream bigger — and trust others more deeply. Trusting the Next Generation Govindh notes that while most leaders struggle to let go, John models a powerful example of healthy succession. He’s not clinging to control. He’s casting vision. “I have great confidence in these guys,” John says, gesturing to his sons. “I told them, ‘I’m here if you need me… but go build your own version of this.’” That trust isn’t passive. It’s been built through years of intentional mentorship, shared values, and honest conversations — including debates about tradition, innovation, and how to tell a story that matters. What Comes After Success? The final moments of this episode are particularly poignant. John talks about what's next — not as a retirement plan, but as a personal renaissance. Whether it’s learning new skills, exploring new markets, or rethinking old assumptions, he reminds us that growth doesn’t stop with a title change. “I never want to be the guy who says, ‘I used to be something,’” John says. “I want to keep becoming.” And that’s what makes this napkin so powerful. “I need a new challenge” isn’t a cry of boredom. It’s a call to adventure. 🔑 5 Key Takeaways from Episode 250 with John Sleeman 1. Legacy Is an Invitation, Not a Limitation John’s journey shows us that inheriting something great isn’t the end — it’s the beginning. Leaders must choose to evolve what they’ve been given. Take Action: Reflect on what you’ve inherited — from mentors, parents, or culture. How can you build on it, not just maintain it? 2. Letting Go Can Be Leadership By stepping back and letting his sons lead, John shows that true leadership is about empowering others — not holding onto control. Take Action: Identify one area where you're holding on too tightly. Can you delegate and support instead? 3. Curiosity Keeps You Young John’s desire for a new challenge stems from a place of deep curiosity and a refusal to be complacent. Take Action: Ask yourself: “What’s something I don’t know but want to learn?” Then take the first step toward that pursuit. 4. Trust Is Built Through Time and Transparency The Sleemans built their family business through regular communication, shared values, and earned trust — not entitlement. Take Action: Start a values conversation with your team or family. Are you aligned on what matters most? 5. A Napkin Can Be a Compass This episode reinforces that even a simple statement like “I need a new challenge” can guide powerful transformation. Take Action: Write down your current challenge on a napkin. Post it somewhere visible. Let it steer your next 90 days. This episode is more than the end of a trilogy. It’s a passing of the torch, a lesson in renewal, and a reminder that the entrepreneurial spirit doesn’t retire — it reinvents. 👉 What’s your new challenge? Write it down, snap a pic, and post it with the hashtag #PaperNapkinWisdom. Let’s grow — together. /episode/index/show/wisenapkin/id/36802515

EP 249 – John Sleeman Series (Part 2 of 3) | You’ve Been Given a Gift — Now Do Something With It 05/29/2025

EP 249 – John Sleeman Series (Part 2 of 3) | You’ve Been Given a Gift — Now Do Something With It Heads up: this is a live recording, and the audio has some echo due to a tech glitch. Still, John’s wisdom shines through—and we think it’s worth it. Hope you agree. This episode marks the second chapter in a three-part journey through the life and legacy of John Sleeman, the iconic Canadian entrepreneur behind Sleeman Breweries. And in this moment, we move from the grind of building a business to something deeper—something almost mythic: a legacy rediscovered. John’s story picks up with a surprise visit from his Aunt Florian. After a decade of no contact, she shows up with a gift she had been holding onto for 51 years: a handwritten recipe book from John’s grandfather—the original Sleeman brewer—and a vintage Sleeman beer bottle from the late 1800s. “I’ve been waiting 51 years to give this to someone in the family who’s got an aptitude or an interest in the beer business... You’re the only one.” That book didn’t just contain recipes—it held stories, history, and a call to action. And that moment became John’s second paper napkin: “You’ve been given a gift. Better do something with it.” Until then, John had been in the beer business, yes—but as an importer and distributor, not a brewer. He didn’t know how to make beer. Yet suddenly, he had a responsibility—not just to his business, but to his ancestry. What followed is the stuff of entrepreneurial legend. Aunt Florian encouraged John to dig deeper into the family’s brewing legacy by visiting the archives at the University of Guelph. There, he uncovered astonishing records: cartel agreements between historic breweries to divide Ontario by territory; financial statements showing eight-figure balances—in 1913; and the names of all the power players at the time: John Molson, John Labatt, John Carling… and John Sleeman. This wasn’t just history. It was a reminder of the scale and significance of the Sleeman name in Canadian brewing. And it brought John to a crossroads. He was tempted—driven even—to bring it all back. But he also had doubts. “I remember lying in bed thinking, are you out of your mind? You’re going to take on Molson? Labatt? Heineken? Why do you think you're going to compete and be successful?” And yet, he didn’t walk away. That paper napkin moment carried too much weight. This episode is a powerful reminder that gifts—especially those tied to legacy—come with responsibility. You don’t need to have all the answers before you begin. You just need to decide it’s worth doing. 5 Key Takeaways from John Sleeman – Part 2 1. Legacy Can Arrive Unexpectedly—Be Ready to Receive It John wasn’t seeking history. History showed up with a handwritten recipe book and a bottle from the 1800s. 🎯 Take Action: Look around—what are you holding onto that might be calling you forward? 2. Greatness Often Lives in Your Roots John’s discovery in the archives revealed the scale of his family’s former brewing empire. 🎯 Take Action: Trace your origin story. It might just hold the blueprint for your next chapter. 3. Big Dreams Bring Big Doubts—Push Anyway John’s self-talk questioned how he could compete with giants like Molson and Labatt. But he didn’t stop. 🎯 Take Action: Write down your doubts. Then act anyway. Confidence is often on the other side of motion. 4. Opportunity Demands Action, Not Just Appreciation Receiving the gift wasn’t enough. The power came in what John did with it. 🎯 Take Action: What gift, resource, or insight have you been sitting on? Use it this week. 5. You Don’t Have to Know Everything—You Just Have to Begin John didn’t know how to brew beer when he received that recipe book. But he started. 🎯 Take Action: Start where you are. Learn what you need. You grow by moving, not by waiting. This story is a modern parable of courage, legacy, and action. John Sleeman reminds us that we are all holding something powerful. The question is: Will we do something with it? If this message speaks to you, take your own napkin and write your takeaway. Post it with the hashtag #PaperNapkinWisdom and inspire others to act on the gifts they’ve been given. /episode/index/show/wisenapkin/id/36762090

EP 248 - John Sleeman Series (Part 1 of 3) | Start a Pub: The Deal-Driven Origins of John Sleeman's Entrepreneurial Rise 05/27/2025

EP 248 - John Sleeman Series (Part 1 of 3) | Start a Pub: The Deal-Driven Origins of John Sleeman's Entrepreneurial Rise This episode is personal. Just after college, I started a small business with my friend Matt Fox. We launched a student-focused magazine called Fingertips — hunting down wing nights and drink deals before smartphones made that easy. Money was tight. Hustle was everything. And our first cold call was to Sleeman Brewing in Guelph. John Sleeman said yes. That early “yes” stuck with me — and now, decades later, I’m sitting with him in this beautiful building, recording a full-circle episode for Paper Napkin Wisdom. But this story isn’t about the brewery. Not yet. Because before John knew anything about his family’s brewing legacy… he had a napkin idea: “Start a Pub.” “I realized in my late teens that I was almost unemployable,” he said. “I kept getting fired because I was always telling my bosses how to do things better.” So he stopped trying to fit in — and started building his own future. The Pub Was the Trojan Horse John didn’t set out to become a beer mogul. In fact, in the beginning, he wasn’t even thinking about beer as a product. He wanted to open a pub — not just to pour pints, but to create an experience no one else in Canada was offering: imported draft beer served the proper way. There was just one problem. The logistics didn’t exist. “You couldn’t get most foreign beers in kegs back then — only in bottles,” John explained. “No one had the infrastructure. And if you wanted to bring it in, you had to go province by province.” So he did. One liquor board at a time, John started pitching the idea that he could be the one to bring kegs in. Not bottles. Not cases. Kegs. Exclusive, premium, fresh-draft kegs that elevated what it meant to go out for a beer. “I said, ‘Look, I know someone at this brewery. Let me bring in the kegs.’ They said, ‘We don’t usually do that.’ But I kept going.” Eventually, they said yes. Then another one did. Then another. John had cracked the code — and in doing so, quietly became the exclusive draft importer of some of the world’s best beer brands in Canada. This was before he knew anything about his family’s brewing past. Long before he would restart Sleeman Breweries. Long before legacy became part of the equation. At this point, John was just solving problems in real time, stacking deals, and building leverage through persistence and relationships. Why It Worked John’s pub wasn’t successful because it was trendy. It was successful because it was different. He wasn’t competing on price or location. He was the only game in town pouring certain beers — and that exclusivity gave him a unique edge. “People would drive from across town just to have a proper pint of something they couldn’t get anywhere else.” What started as a workaround for sourcing product became a business advantage. And eventually, a platform. That pub, those provincial approvals, those import contracts — they all laid the groundwork for something he didn’t even know he was building yet. 5 Key Takeaways from Episode 247 with John Sleeman 1. Start with the Problem You Can Solve John didn’t know his family legacy. He wasn’t dreaming of a brewery. He just wanted great beer on tap — and couldn’t get it. Take Action: What challenge in your business or life are you uniquely positioned to solve today? 2. Be Willing to Knock on Doors (Literally) John went province to province pitching the liquor boards. He didn’t wait for permission — he created the opportunity. Take Action: Make one phone call or send one email this week that feels like a long shot. You might be surprised who says yes. 3. Different Is Better Than Better John’s pub wasn’t the biggest or fanciest — it was exclusive. That was enough. Take Action: What do you offer that no one else does? Focus on it. Lead with it. 4. Ignore the Legacy Until It’s Earned John didn’t build off a family name — he earned his way forward through deals and grit. Take Action: Stop waiting for a story to define you. Create the value first. The legacy can come later. 5. Big Impact Starts with Small Logistics Importing kegs may sound minor. But those logistics fueled an empire. John understood the power of detail. Take Action: Look at your systems. What “small” piece of your model might actually be the engine? It started with a scribble: “Start a Pub.” It became an import empire, a business blueprint, and eventually, a brewery. But in this episode, we see the version of John Sleeman most don’t talk about — the deal-maker, the fixer, the relentless problem solver. The guy who didn’t need a legacy to start building something legendary. What would happen if you acted on your napkin idea today? Share it with us using #PaperNapkinWisdom. /episode/index/show/wisenapkin/id/36703080

EP 247 - Freedom by Design Series (Part 3) | The Exponential Power of Connection: A Napkin That Changes Everything - Michael Walsh 05/26/2025

EP 247 - Freedom by Design Series (Part 3) | The Exponential Power of Connection: A Napkin That Changes Everything - Michael Walsh Michael Walsh returns for part three of our special Freedom by Design series on Paper Napkin Wisdom, and this one might be the most visually striking yet. If you’re a fan of simple visuals that unlock big thinking, you’re going to love this napkin. It’s a 10x10 grid—just 100 dots—but what it represents could be the unlock for transformational leadership and next-level scale. Michael is the founder of Walsh Business Growth and the author of Freedom by Design: The Established Business Owner’s Guide to Grow, Make an Impact and Find Joy Again. In this final part of our three-episode series, Michael draws our attention to a deceptively simple truth: relationships are the real force multipliers in any organization. And when you understand how one-to-one connections scale, you start designing differently. “This napkin isn’t about how many people you can reach,” Michael says. “It’s about how many relationships you can build—and the ripple effects of each connection.” On the napkin, Michael illustrates the growth of potential 1:1 relationships within a team using the classic network formula: # of 1:1 relationships = n(n–1)/2 Starting with just four people, the napkin shows how you quickly get to six relationships. Add five more people, and it jumps to thirty-six. By the time you hit 100 people, you’re looking at 4,950 unique one-to-one relationships. This is more than math. It’s strategy. “The biggest limiting factor to scale isn’t the size of your team,” Michael explains, “it’s the number of intentional relationships that exist inside it.” When you don’t design for connection, you design for chaos. Silos. Miscommunication. Duplication. Frustration. But if you lead intentionally—with structure, rituals, and systems that foster communication—those same relationships become a lattice of trust, clarity, and momentum. It’s the kind of shift that turns organizations from friction-heavy to friction-free. Michael also reminds us of something subtle but powerful: you are one of those dots. The way you show up as a leader sets the tone for how relationships are built within the culture you design. And here’s where Freedom by Design ties it all together: clarity, rhythm, and intentional design are what allow freedom to flourish. Not structure for the sake of bureaucracy, but structure for the sake of people. “The freedom you crave isn’t the absence of responsibility,” Michael notes. “It’s the presence of intentional design.” This napkin—100 circles, one smiley face, and some exponential math—is a simple but profound reminder that freedom and scale aren’t found by stepping away from the business… they’re found by stepping in more intentionally. 5 Key Takeaways from Michael Walsh – Episode 244 1. Relationships Scale Faster Than People “It’s not about adding headcount—it’s about increasing intentional connections.” Take Action: Map out the number of direct relationships in your leadership team. Ask: are these strong or just functional? Strengthen one this week. 2. Design Systems That Support Human Connection “Structure doesn’t stifle—it liberates.” Take Action: Introduce a consistent 1:1 rhythm (weekly, biweekly, or monthly) between team members to build trust and resolve friction before it festers. 3. Visual Thinking Sparks Strategic Insight “Sometimes a napkin is better than a spreadsheet.” Take Action: Sketch a challenge you’re facing instead of typing it out. What patterns emerge when you look at it visually? 4. Freedom Comes From Design, Not Absence “Freedom isn’t doing less—it’s doing what matters most.” Take Action: Identify one system that could reduce friction and increase joy. Start designing it this week. 5. Your Leadership Is the First Dot “You’re part of the grid—how you show up defines how others connect.” Take Action: Show up with intention in one key conversation today. Be present. Be clear. Be human. This final installment in the Freedom by Design series leaves us with a simple truth: freedom, impact, and joy aren’t byproducts of luck—they’re the results of clarity and intentional design. 🟠 What’s your biggest takeaway? Draw it on a napkin and post it with the hashtag #PaperNapkinWisdom to join the conversation. Let’s turn simple ideas into big impact—together. /episode/index/show/wisenapkin/id/36702600

EP 246 - The One Call Sale with Ari Galper: Transforming Sales Through Trust 05/22/2025

EP 246 - The One Call Sale with Ari Galper: Transforming Sales Through Trust In Episode 246 of Paper Napkin Wisdom, Govindh Jayaraman sits down with Ari Galper, the world’s leading authority on trust-based selling and the creator of the revolutionary “One Call Sale” method. With over 25 years of experience, Ari has completely flipped the traditional sales script. His approach isn’t about pressure, persuasion, or playing games—it’s about trust, truth, and transformation. Ari’s method is especially relevant for high-trust, low-volume, high-margin businesses where chasing leads and long sales cycles create drag. His model is designed to remove the friction of multiple meetings and speed up decision-making—without sacrificing relationship or integrity. And he sketches it all out on a paper napkin with just four words and a powerful philosophy. “The sale is lost not because you didn’t ‘close’ well… but because trust wasn’t built fast enough.” The Four-Step Framework on Ari’s Napkin At first glance, Ari’s napkin looks simple: Dr.-Patient Mindset Go Down the Iceberg Show Your Road Map Onboard New Client But each of these is a deep shift from traditional selling. Step 1: The Dr.-Patient Mindset Ari starts with what he calls the “Dr.-Patient Mindset.” Instead of showing up as a seller, you show up like a doctor—with calm authority and the right questions. “When you go to the doctor, they don’t say, ‘Let me tell you about my credentials.’ They ask you, ‘Where does it hurt?’” In this approach, the salesperson isn’t trying to impress; they’re trying to understand. This subtle shift immediately positions the conversation as diagnostic rather than transactional. Step 2: Go Down the Iceberg Next, Ari encourages us to “Go Down the Iceberg.” Most sales conversations skim the surface—features, price, service. But real trust (and real urgency) lives beneath. “Your prospect will describe their surface-level problems. But if you stay curious and gently go deeper, you find the emotional drivers—the real reason they’ll act.” This process builds connection and earns permission to continue the conversation more meaningfully. Step 3: Show Your Road Map Only after understanding the problem deeply should you “Show Your Road Map.” This isn't a pitch—it’s a tailored vision for solving their specific issues. “Don’t sell the plane. Sell the destination.” The key is transparency. Walk them through the journey—what happens first, what happens next—and build clarity, not hype. Step 4: Onboard New Client Finally, Ari brings it all together by making the close a natural outcome of trust. “Onboarding” replaces “closing,” because the sale isn’t a conquest—it’s a beginning. “You’re not chasing. You’re inviting.” The conversation becomes a mutual decision to move forward. The result? No pressure. No objections. Just commitment. 5 Key Takeaways from Episode 246 with Ari Galper 1. Trust is the new currency in sales. “Sales isn’t about persuasion. It’s about clarity and trust.” 🎯 Take action: Evaluate where in your current process trust may be eroding. Where are you “convincing” instead of connecting? 2. Be the doctor, not the hero. “The moment you show up to fix instead of understand, you lose the sale.” 🎯 Take action: Shift your discovery call to focus on diagnosing rather than explaining. Ask better questions, listen longer. 3. The biggest decisions are driven by emotions, not logic. “Go beneath the surface. That’s where the buying energy lives.” 🎯 Take action: In your next call, pause and ask: “Can you tell me more about how this impacts you personally?” 4. Transparency beats technique. “Show your roadmap early. People don’t fear buying—they fear the unknown.” 🎯 Take action: Build a simple visual roadmap of your process and start using it in your sales conversations. 5. Closing isn’t an event—it’s a conclusion. “When trust is built, the close takes care of itself.” 🎯 Take action: Stop chasing. Start onboarding. Use language that reinforces a partnership, not a pitch. Ari Galper's wisdom challenges decades of sales dogma. His “One Call Sale” method reminds us that real results come from real conversations—and those conversations are built on trust, not tactics. If you’re ready to change how you sell—and build deeper, faster trust with your clients—this episode is a must-listen. 🎧 Connect with Ari Galper: 📝 What’s your takeaway from Ari’s Paper Napkin Wisdom? Write it on a napkin. Snap a pic. Post it with the hashtag #PaperNapkinWisdom. Let’s make trust the most powerful tool in your sales kit. /episode/index/show/wisenapkin/id/36628715

EP 245 - Summit Your Current Mountain: Dustin Wells on Focus, Fulfillment, and the Climb of Leadership 05/20/2025

EP 245 - Summit Your Current Mountain: Dustin Wells on Focus, Fulfillment, and the Climb of Leadership Dustin Wells isn’t just an experienced tech entrepreneur — he’s a guide for leaders looking to rediscover purpose in the peaks and valleys of business and life. With over two decades in tech and a successful exit under his belt, Dustin has learned to measure success not only in valuations but in clarity, impact, and joy. In Episode 245 of Paper Napkin Wisdom, Dustin shared a message written in bold blue ink: “Summit your current mountain.” This deceptively simple statement holds transformative weight. It’s not just about climbing higher — it’s about finishing the climb you’re on. In a culture obsessed with constant reinvention and the next big thing, Dustin’s wisdom is a powerful reminder that what’s in front of you right now deserves your full attention, effort, and heart. “I almost didn’t sell. I had no plans to sell,” Dustin says, recalling the unexpected opportunity to exit the company he founded. “But when I did, it was the first time in years I could hear myself think.” That moment of clarity didn’t come easily. Like many founders, Dustin had tied his identity to his company. Stepping away forced him to confront the truth: even success can become a trap if you’re not fully present in the journey. Throughout the episode, Dustin opens up about the transition from founder to free agent — a phase marked not by absence, but by deeper exploration. “What was fascinating,” he shares, “was how much of my day was about responding to others. After I exited, I had to rediscover what I wanted to do.” That rediscovery is at the heart of his message. "Summit your current mountain" isn’t about escapism. It’s about going all the way with what you’ve started. “Don’t quit halfway. Don’t build a bridge and walk away before it connects. Get to the top, see the view, learn the lesson — then decide what’s next.” His story isn’t just about tech or exits. It’s about agency. About being deliberate. About noticing when you're climbing someone else’s mountain — or worse, running in circles at the base of your own. “What I learned is that there's joy in the hard things — if you're doing the right hard thing.” In a world that glorifies hustle and pivots, Dustin invites us into a different rhythm: one that values completion, reflection, and intentional transition. 5 Key Takeaways from Dustin Wells 1. Finish What You Start — Fully “If you’re halfway up a mountain and decide to stop, you don’t get the view. You don’t get the lesson.” 🧭 Take Action: Identify one major initiative or relationship in your life that you’ve left incomplete. Recommit to seeing it through — or consciously close the loop. 2. Let Silence Speak “I didn’t realize how noisy my life was until I had a moment to just… listen.” 🧘 Take Action: Block 30 minutes this week for uninterrupted reflection — no agenda, no distractions. Listen to what your inner voice is telling you. 3. Don’t Outsource Your Identity to Your Work “Who are you when you're not the founder, the CEO, the operator?” 🪞 Take Action: Journal about your identity beyond your job title. What values, joys, or passions define you outside of work? 4. Embrace the Power of Choice “You can choose to stay, to go, to rest, to climb — but make it a choice, not a reaction.” 🎯 Take Action: Review your current obligations. Are you choosing them or just reacting to momentum? Make at least one intentional change. 5. The Next Mountain Can Wait “Climb this one first. Feel the summit. Then you’ll know what’s next.” ⛰️ Take Action: Pause the chase for “what’s next” until you’ve fully processed where you are. Celebrate completion before setting new goals. Dustin Wells is an executive advisor, founder, and former CEO with two successful exits. He now supports leaders in finding clarity, calm, and capacity in their businesses and lives. You can connect with him on . If Dustin’s message struck a chord with you, here’s your challenge: write your own mountain on a napkin — then commit to summiting it. Post it with #PaperNapkinWisdom and inspire someone else to climb with intention. 🗻 What’s your current mountain? Let us know. /episode/index/show/wisenapkin/id/36615885

EP 244 - Freedom by Design Series (Part 2) | The 4 Danger Zones Every Business Must Navigate - Michael Walsh 05/18/2025

EP 244 - Freedom by Design Series (Part 2) | The 4 Danger Zones Every Business Must Navigate - Michael Walsh Michael Walsh is no stranger to growth. As the founder of , he’s spent years helping established business owners scale with intention, clarity, and impact. In this second installment of our Freedom Framework special on Paper Napkin Wisdom, Michael returns to reveal one of his most powerful visual tools for growth: The 4 Danger Zones. Drawn on a simple napkin (as all great ideas are), Michael lays out the major inflection points — and hidden pitfalls — that business owners face as they scale from $1M to $20M and beyond. Each stage brings a new level of complexity, risk, and decision-making, and many businesses stall — or crash — when they hit these invisible ceilings. “The danger zones don’t show up in your financials right away. They show up in your energy, your confidence, your ability to lead.” — Michael Walsh Let’s break down why these zones matter — and how leaders can spot them before they become business breakers. Stage 1: The $1M Hurdle — The Founder's Grind Most businesses that cross the $1M revenue line do so by sheer force of will. It’s messy, exhausting, and often unsustainable. Michael points out that this is where founders wear every hat, juggling delivery, sales, operations, and leadership — all while trying to scale. “You’ve built something amazing — but it was built on you. And that’s the trap.” What to watch: Burnout. Hero syndrome. Lack of process. Stage 2: The $2M Plateau — The Chaos Curve At $2M, the business has grown — but often without a cohesive operating system. Team size increases. Communication breaks down. Decision-making slows. The business starts to feel heavier than it should. Michael calls this the chaos curve. “You need systems before you need scale. But most owners hit this point and think they need more people — not more process.” Danger here: Scaling dysfunction. Throwing bodies at broken systems. Stage 3: The $5M Ceiling — The Leadership Bottleneck At $5M, the founder can’t be in every room. But if they haven’t developed strong leaders or a scalable culture, growth stalls. You’re running faster — but not going farther. Michael says this is often where businesses “spin the flywheel... but the gears don’t catch.” “It’s not about doing more. It’s about trusting more — and building the trust systems to do it.” Symptoms of struggle: Firefighting, people issues, and leaders not owning results. Stage 4: The $10M Shock — The Identity Crisis If you’ve made it this far, congratulations — but don’t relax yet. At $10M, businesses often face an identity crisis. Are we a founder-led company, or a real organization? Are we clear on who we serve and what we stand for? Michael notes that this phase is less tactical and more existential. “This is the zone where freedom either becomes real — or remains a myth.” Key friction: Founders must evolve — or they become the ceiling. The Big Idea: Anticipate the Danger Before It Finds You Each of these zones can feel like a crisis. But Michael reframes them as strategic invitations — moments to install systems, develop people, and evolve leadership. Growth isn’t linear. It’s punctuated equilibrium — long stretches of calm followed by intense change. And those changes? They can be liberating — if you’re ready for them. “Freedom isn’t just time off. It’s impact with ease. It’s the ability to choose how you lead, who you serve, and why you do it.” 5 Key Takeaways from Episode 244 with Michael Walsh 1. Every Stage of Growth Has a Built-in Breaking Point Revenue milestones ($1M, $2M, $5M, $10M, $20M) are predictable — and so are the dysfunctions that come with them. Start expecting the breakdown before you get there. Take Action: Map your current revenue to one of the danger zones and ask: “What’s breaking or feels harder than it should?” 2. Systems Are Your Growth Multiplier Adding people without process just creates chaos faster. Build operating systems that scale beyond you. Take Action: Document your top 3 business processes this quarter and delegate with clarity. 3. Leadership Development is Not Optional At the $5M mark, founder-led leadership must transition to leader-led execution. Otherwise, everything bottlenecks at the top. Take Action: Invest in your leaders. Start with ownership, not just task management. 4. Your Business Identity Evolves — and That’s Okay Growth forces clarity. If your $10M company still talks and operates like a $2M shop, it’s time for reinvention. Take Action: Revisit your mission, vision, and values with your leadership team. 5. Freedom is Designed — Not Discovered You don’t stumble into a business that serves your life. You architect it. The Freedom Framework gives you the blueprint. Take Action: Define what freedom looks like for you — and score your business (1–10) on how close you are to that ideal. Ready to navigate the next stage of your growth? Don’t go it alone. Grab a napkin. Draw the danger zones. Then ask yourself: Where am I stuck? And what am I willing to change? 👉 Share your biggest insight on a napkin and tag us with #PaperNapkinWisdom. Let’s turn small insights into big impact — together. 🔗 Connect with Michael Walsh: Website: LinkedIn: /episode/index/show/wisenapkin/id/36612045

EP 243 - Freedom by Design Series (Part 1): How Michael Walsh Redefines the Entrepreneur's Journey 05/15/2025

EP 243 - Freedom by Design Series (Part 1): How Michael Walsh Redefines the Entrepreneur's Journey Freedom. It’s a word thrown around a lot in entrepreneurial circles. For some, it’s about time. For others, money. But in Episode 243 of Paper Napkin Wisdom, Michael Walsh challenges all of us to look deeper. With his napkin reading, “Freedom is not a selfish act,” he invites established business owners to consider a profound shift in how they view growth and fulfillment. Michael Walsh isn’t just another business coach. He’s a skilled strategist with decades of experience guiding entrepreneurs who have already built something successful—but feel stuck, exhausted, or unsure of what’s next. His new book, Freedom by Design, is a guide for those who want to reconnect with purpose and build a life (and business) that serves them—not the other way around. In our conversation, Michael explains that many business owners start out seeking autonomy—not wealth. “A lot of people think that entrepreneurs are about the money,” he says. “What I find typically is they’re not. They’re about the autonomy they can gain by running their own show.” But somewhere along the way, the business starts running them. They become trapped by what they built, unsure how to reclaim the very freedom that led them down this path. This is where the design comes in. Michael lays out a clear, actionable philosophy in Freedom by Design—a structure that empowers leaders to stop being reactive and start building intentionally. He notes, “Freedom is not a selfish act. In fact, when you create space for your own freedom, you also create space for others—your team, your family, your community—to grow too.” This episode is the kickoff to a powerful new series that explores the core elements of Michael’s book and philosophy. With Govindh Jayaraman guiding the conversation, the discussion goes deep into what it takes to build not just a business, but a life, by choice. If you’ve ever felt like you’re succeeding on paper but suffocating in reality, this is the episode—and the book—for you. 5 Key Takeaways from Michael Walsh’s Freedom by Design: 1. Freedom Starts With Clarity “Most entrepreneurs don’t have a freedom problem—they have a clarity problem.” Michael reminds us that freedom only exists when we’re clear on what it looks like. Take Action: Schedule a 30-minute solo session this week to write down what freedom truly means to you—personally and professionally. 2. Autonomy Isn’t the Same as Absence Stepping back from the business doesn’t mean checking out. “Designing for freedom means designing systems and leaders—not disappearing.” Take Action: Identify one decision this week you can delegate or create a system for. Start small, but stay consistent. 3. Impact Is Multiplicative When You’re Free “When you’re stuck, your impact shrinks to the size of your stress. But when you’re free, you can expand your influence far beyond yourself.” Take Action: Reflect on one person or team in your life who could thrive more if you reclaimed your own freedom. Reach out and start a conversation. 4. Designing a Business You Love Isn’t a Luxury—It’s a Responsibility “When you lead with intention, everyone benefits. Freedom is fuel for leadership.” Take Action: Ask your team one simple question this week: “What’s one thing I could stop doing that would make space for you to grow?” 5. Joy Is a Metric That Matters Too many entrepreneurs build something profitable but joyless. “It’s not just about scale—it’s about soul.” Take Action: Keep a daily log of what brings you energy (and what drains it). Use it to redesign your time around what fuels joy. This episode is more than a conversation—it’s a call to design your life on purpose. If you've built a business and lost yourself along the way, Freedom by Design is the compass you didn’t know you needed. 🔗 Learn more about Michael Walsh and his work at 🔗 Connect with Michael on What does freedom look like for you? Post your takeaway from this episode on a napkin, snap a photo, and share it with the hashtag #PaperNapkinWisdom. Your design could help someone else rediscover their own freedom. /episode/index/show/wisenapkin/id/36530320

Ep 242 - Self-Care Isn’t Selfish — It’s Essential: Karen Kossow on Redefining Responsibility 05/13/2025

Ep 242 - Self-Care Isn’t Selfish — It’s Essential: Karen Kossow on Redefining Responsibility “Self-care isn’t selfish… it’s essential.” That’s the simple but deeply powerful message that Karen Kossow chose to write on her napkin for this episode of Paper Napkin Wisdom. And it’s a message that comes from lived experience. Karen is a devoted parent of two autistic children and a tireless advocate for those navigating complex family dynamics. As a life coach and speaker, she specializes in helping caregivers, especially mothers, shift their mindset from burnout and guilt to empowerment and sustainability. In our conversation, Karen shares how self-care transformed her parenting, her marriage, and her impact as a coach. “I see firsthand in my own life, and with the clients that I work with, what happens when people in stressful situations that they can’t get out of don’t take care of themselves,” she says. It’s not just about spa days or bubble baths—it’s about survival, and more importantly, about thriving. She challenges the narrative that taking time for yourself is a luxury or an indulgence. Instead, she reframes it as a leadership act—one that sets the tone for families, teams, and communities. “We’ve somehow linked value to self-sacrifice, and that’s broken us,” Karen says. “Self-care isn’t the thing you do when everything else is done—it’s the thing you do so you can do everything else.” Throughout the episode, Karen brings clarity and compassion to what self-care actually means. She’s not asking us to abandon responsibility—but rather to redefine it. If your fuel tank is empty, you can’t drive anyone anywhere. Her wisdom is especially vital for entrepreneurs, caregivers, and change-makers who often put themselves last. As Karen reminds us, “If you go down, the whole system collapses. You matter.” This episode is an invitation to pause, reflect, and reframe how you show up for yourself—because that’s the key to showing up fully for others. 5 Key Takeaways from Karen Kossow Self-care is leadership, not luxury Taking care of yourself isn’t optional—it’s the foundation for being able to care for others and lead effectively. Take Action: Block out 15 non-negotiable minutes each day just for yourself—recharge, journal, breathe, walk. Guilt is the enemy of growth Many caregivers and high performers struggle with guilt when they prioritize their needs. Karen calls this out as a harmful mindset. Take Action: Replace guilt-driven thinking with a daily affirmation: “Taking care of myself benefits everyone I love.” Burnout starts with self-neglect Burnout isn’t a badge of honor. It’s a warning sign. Karen emphasizes the long-term costs of pushing through. Take Action: Start tracking your energy like a budget—notice what drains you and what fills your tank. Caregiving requires sustainability Whether you’re parenting, leading a team, or supporting a partner, your care has to be sustainable to be effective. Take Action: Identify one responsibility you can delegate or delay this week to protect your energy. It’s a cultural mindset shift Karen believes we must unlearn the idea that martyrdom equals value. Thriving leaders model balance and boundaries. Take Action: Share this episode with someone who needs permission to take a breath—and be that permission for yourself. Karen’s work is rooted in empathy, experience, and a fierce belief that no one should have to burn out to prove their worth. Her message is clear: self-care is not only essential—it’s revolutionary. 💬 What does self-care look like in your life? Write it down on a napkin and share it with us using #PaperNapkinWisdom. 🔗 Connect with Karen Kossow: Website: /episode/index/show/wisenapkin/id/36521615

EP 241 - Stand Out. Speak Up. Be Radically Authentic – Marina Byezhanova on Owning Your Identity 05/08/2025

EP 241 - Stand Out. Speak Up. Be Radically Authentic – Marina Byezhanova on Owning Your Identity In Episode 241 of Paper Napkin Wisdom, I reconnect with someone whose growth journey I’ve witnessed firsthand—Marina Byezhanova. She’s not just a remarkable entrepreneur and thought leader; she’s also someone I’ve had the privilege to coach during her early years in the Entrepreneurs’ Organization Accelerator program. Today, she’s the co-founder of , a global personal branding agency that helps CEOs and founders show up powerfully and authentically in a noisy world. Marina's journey is one of identity, courage, and clarity. Born in Ukraine, she immigrated to Canada as a teenager, carrying the weight of reinvention on her shoulders. Her story isn't just about entrepreneurship—it's about the transformation that happens when we stop hiding and start standing in our truth. Her Paper Napkin Wisdom is handwritten and bold: "Stand out. Speak up. Be radically authentic." At the top, she’s penned “BOAL”—the acronym for her company, Brand of a Leader—a testament to how deeply this message is woven into her life and work. Marina’s message came from years of personal experience and introspection. “It took me many years to realize that this is my north star,” she shared. “And over time, as I started a personal branding agency for founders and CEOs, it became their north star too.” She talked openly about her early years trying to fit in—years of hoping no one would ask where she was from, years of trying to blend in rather than stand out. “All I wanted was for people not to hear my accent when I said hello,” she told me. But over time, Marina discovered the power in not just showing up—but showing up loudly, proudly, and with purpose. Her transformation wasn’t overnight. It was iterative, painful at times, and vulnerable. But in that vulnerability, she found strength. “There is something really compelling when we are radically authentic,” she said, emphasizing that radical authenticity isn’t just a marketing strategy—it’s a way of being. What stood out in our conversation is Marina’s clarity of purpose: her belief that personal branding isn’t about ego or vanity—it’s about alignment. It’s about letting the outside world see the leader you truly are on the inside. In a digital age where we’re all building brands—intentionally or not—her insight is both a wake-up call and a guiding light. She reminded us that standing out doesn’t require volume—it requires resonance. That speaking up isn’t about dominating—it’s about contributing. And that authenticity isn’t a buzzword—it’s a daily practice of integrity. 5 Key Takeaways from Marina Byezhanova on Paper Napkin Wisdom 1. Authenticity Is Your Brand “Radical authenticity is not a buzzword—it’s your superpower.” Take Action: Audit your public presence (LinkedIn, bios, website) and ask: Is this really me? If not, refine it until it is. 2. You Can’t Lead If You’re Hiding “I spent years blending in, afraid to stand out. But leaders aren’t made in the shadows.” Take Action: Identify one way you’re holding back—and commit to showing up more boldly this week. 3. Your Voice Matters, Even If It Shakes “Speaking up doesn’t mean shouting. It means sharing with purpose.” Take Action: Publish one post or comment today that reflects your real thoughts—especially if it scares you a little. 4. Your Brand Is Built by Design or by Default “If you’re not intentional about your brand, you still have one—just not the one you want.” Take Action: Set three adjectives you want people to associate with your name. Now check if your online footprint reflects them. 5. Full Circle Moments Are Fuel “Growth is beautiful when you can look back and say, ‘I’ve become who I was meant to be.’” Take Action: Write a note or message to someone who helped you in your journey. Share your gratitude—it reinforces growth. Marina’s message is one every entrepreneur, founder, and difference-maker needs to hear: Don’t wait to be invited to the stage. Build your own. Then own it. Want to connect with Marina or learn more about how she helps founders become visible and impactful leaders? Visit or connect with her on . And as always, I challenge you: What’s your Paper Napkin Wisdom? Share it with us using the hashtag #PaperNapkinWisdom. Post it. Share it. Live it. /episode/index/show/wisenapkin/id/36440185

Ep 240 - The Time Will Pass Regardless: Why Every Second Counts with Borzou Azabdaftari 05/06/2025

Ep 240 - The Time Will Pass Regardless: Why Every Second Counts with Borzou Azabdaftari There’s something really honest about a message that stops you cold, makes you sit up straighter, and asks you: What are you really doing with your time? That’s exactly what happened when I sat down (for the second time!) with Borzou Azabdaftari, founder of , a bold and authentic brand identity firm based in Washington, D.C. Our first recording got lost to the digital ether—but honestly, the second take felt even more powerful. And that’s a lesson in itself. Borzou came to Paper Napkin Wisdom with this message scrawled on a napkin: “The time will pass regardless.” At first glance, it might seem simple. But simple doesn’t mean small. In fact, the best wisdom often hides in plain sight. “In two years, you could be further along… or not. But the time’s going to pass either way,” he said. That landed hard for me. And I know it will for you too. As entrepreneurs, leaders, creatives—we obsess over the right time, the right setup, the perfect conditions. But Borzou challenges all of that. He invites us to consider: What if you just started? Even if it’s messy. Even if it’s not perfect. This isn’t just a platitude. It’s a powerful reframe. And it’s one Borzou has lived. His journey into branding wasn’t some cookie-cutter climb. It was forged in moments of uncertainty, reinvention, and hard choices. What makes him remarkable is his ability to cut through the noise and help others find their real voice—their truth. That’s what NickelBronx does, and it’s what he lives every day. “Branding is an act of radical honesty,” he told me. “It’s about helping people discover who they are—and giving them permission to stop pretending.” Boom. That’s it. And we’re not just talking about corporate identity here. This message runs deeper. It’s about personal alignment. Showing up for your health, your family, your values. Because those areas? They don’t pause while you wait. The time passes anyway. We laughed in this episode, too—about how as dads, we sometimes tell ourselves we’re “too busy,” but our kids don’t care. They grow. They evolve. With or without us being present. “It’s going to happen. The question is whether you’re in the room for it.” That hit me. It reminded me of something I say often: action without intention is random, and intention without action is useless. Borzou's napkin wisdom bridges both. So if you’ve been stuck in hesitation, holding off on a launch, waiting to feel ready—this conversation is for you. It's a challenge to trade your “someday” for “starting now.” Because the time will pass regardless. 5 Key Takeaways from Episode 240 with Borzou Azabdaftari 1. The Time Is Going to Pass—Start Anyway “People forget that two years will go by, whether you do something with them or not.” Take Action: Pick one project you’ve delayed. Commit to one micro-step this week. Don’t aim for perfect—aim for progress. 2. Your Calendar Reflects Your Priorities “We say we don’t have time, but we do—it’s just going somewhere else.” Take Action: Review your last 72 hours. Does your schedule match your values? Make one intentional change. 3. Authentic Branding Starts With Self-Honesty “We help people strip away the noise and say: ‘Here’s who I really am.’” Take Action: Ask a trusted client or friend: What do you think I stand for? Reflect on whether that matches your brand story. 4. Consistency Beats Flashy Effort “It’s not about being a genius once. It’s about showing up again and again.” 🟢 Take Action: Choose one way to be consistent this month—posting, reaching out, journaling. Track it. Keep it simple. 5. Waiting for Perfect Is a Trap “We lose time to the illusion of readiness. Most of the time, good enough is more than enough.” Take Action: Identify one decision or launch you’ve overthought. Set a deadline, and ship it—flaws and all. This episode reminded me of why Paper Napkin Wisdom exists. We collect these tiny, potent truths—like seeds—that, when planted with action, grow into transformation. Borzou’s napkin didn’t just deliver a message. It held up a mirror. If you’ve been waiting… stop. Begin. Wherever you are. However messy it feels. Because in two years, you’ll either be in motion—or wondering why you didn’t start. 🎯 Write it down. 📝 Snap a pic. 📲 Share it with the hashtag #PaperNapkinWisdom. And if you want to connect with Borzou or learn more about the incredible work he’s doing with brand identity and bold messaging, check out: 🔗 Website: 🔗 LinkedIn: Let’s make our time count—together. /episode/index/show/wisenapkin/id/36422040

Ep 239 - Don’t Just Build a Business—Build a Foundation: Wisdom from Darcel Dillard-Suite 05/01/2025

Ep 239 - Don’t Just Build a Business—Build a Foundation: Wisdom from Darcel Dillard-Suite In Episode 240 of Paper Napkin Wisdom, we’re joined by Darcel Dillard-Suite, a powerhouse entrepreneur, mental health advocate, and co-founder of Full Circle Health. With nearly three decades of entrepreneurial experience, Darcel has built a thriving business alongside her husband, a psychiatrist, focused on holistic mental wellness and support for underrepresented communities. Her impact has been far-reaching, not just as a business leader, but as a mentor and motivator helping others rise through the challenges of entrepreneurship. Her napkin is a blueprint for success that every entrepreneur should take to heart: “Diversify, Stay Determined, Develop Strong Financial Advisors.” These aren’t just words—they’re lessons hard-won through years of navigating the entrepreneurial grind. And each of them holds a story that could change the way you build your business. Diversify or Die Trying "I learned the hard way that if I didn’t diversify this business and get income coming from other directions...we’re not going to make it," Darcel says. She and her husband took the leap to stop working for others and go all-in on their dream—but that dream needed legs to stand on. Early on, they realized that relying on just one stream of income wasn’t sustainable. So they built multiple revenue pathways, creatively expanding their offerings to weather industry changes and market shifts. In today’s economy, this wisdom is more relevant than ever. Stay Determined (Even When It’s Not Easy) “It gets frustrating. It really does,” Darcel admits. Entrepreneurship can be brutal. But Darcel reminds us that perseverance is what separates those who build legacy businesses from those who burn out. Her message is clear: grit matters. Building something that lasts means pushing through the tough moments, even when your dream feels distant. Don’t DIY Your Finances If there’s one thing Darcel wishes she knew earlier, it’s this: “Develop strong financial advisors.” She reflects on how she and her husband funded their early business ventures—by loaning themselves money from their mortgage. “We did all sorts of creative things,” she says. But what they lacked was financial strategy and structure. She’s transparent about how much smoother their growth could have been if they’d partnered with the right advisors from the start. The lesson? Don’t wait until you’re in a bind to bring in financial guidance. Build your bench early. 5 Key Takeaways from Darcel Dillard-Suite 1. Diversification Is Non-Negotiable “Just doing it this way isn't going to cut it.” Take Action: Audit your revenue streams—can your business survive if one dries up? If not, it's time to expand. 2. Determination Is a Skill, Not a Trait “It gets frustrating...you can easily get discouraged.” Take Action: Schedule a weekly check-in with yourself or your team to reconnect with your “why.” 3. Your Financial Advisors Should Be as Strong as Your Vision “I wish I had a financial advisor earlier on to teach me some things I learned later.” Take Action: Seek out a financial advisor who specializes in small businesses or startups and schedule a strategy session this quarter. 4. Learn from the Hustle, But Don’t Get Stuck There Darcel and her husband bootstrapped creatively, but it came at a cost. Take Action: Reassess your funding strategies. Are they sustainable, or are you just surviving? 5. Turn Experience Into Impact Now that Darcel has learned these lessons, she’s paying it forward. Take Action: Share your biggest business mistake with a mentee. Help someone else avoid your pitfalls. Darcel Dillard-Suite’s episode is a masterclass in real-talk entrepreneurship. It’s not about the highlight reel—it’s about the long-haul journey of building something meaningful, sustainable, and transformative. 📝 What part of Darcel’s wisdom resonated with you the most? Post your takeaway on a napkin and share it with us using #PaperNapkinWisdom. Connect with Darcel Dillard-Suite: 🌐 💼 /episode/index/show/wisenapkin/id/36330650

Ep 238 - Challenges Are Teachers: James Kaveney on Facing Adversity with an Unlimited Heart 04/29/2025

Ep 238 - Challenges Are Teachers: James Kaveney on Facing Adversity with an Unlimited Heart In Episode 238 of Paper Napkin Wisdom, we sit down with James Kaveney, founder of , a transformative platform rooted in helping people lead with courage, connection, and clarity. James is a speaker, coach, and facilitator who draws deeply from personal experience, emotional intelligence, and heart-centered living to guide individuals and leaders toward lives of greater purpose and peace. He’s someone who doesn’t just speak about resilience—he lives it. Through the course of his journey, James has faced down some of life’s hardest challenges and turned them into tools for impact. His Paper Napkin captures this transformational spirit in a handwritten truth that hits with soul-deep simplicity: “Challenges are teachers. Your greatest challenges are your greatest teachers. Transform pain into purpose — seize the day, and embrace the truth of your mortality. An unlimited heart fuels a life well-lived.” In the conversation, James opens up about what it means to truly live with an "unlimited heart." That doesn’t mean ignoring pain or putting on a mask of positivity—it means leaning into the discomfort, extracting the lesson, and choosing purpose over paralysis. When Pain Becomes Purpose At the core of James’ message is the idea that pain isn’t something to run from, it’s something to listen to. “I spent a long time thinking my pain disqualified me,” he shares. “But it turns out it was the portal. Once I stopped trying to numb it and started trying to understand it, that’s when things shifted.” He walks us through a pivotal moment in his life when things fell apart—and how, instead of running from it, he asked a better question: “What is this trying to teach me?” That question reframed his reality and unlocked a new path forward. A Philosophy for Mortality and Meaning James doesn’t shy away from the hard truths. In fact, he suggests that acknowledging our mortality is one of the most powerful steps we can take toward living fully. “When we live like we have forever, we wait. But when we remember we don’t, we act.” His napkin urges us to “seize the day” not in a cliché way, but with reverence. He reminds us that each day is a chance to move with intentionality—toward service, self-acceptance, and soul-aligned action. Courage is a Practice Throughout the episode, James returns to the concept of courageous presence. “Courage isn’t the absence of fear. It’s presence in the face of it.” Whether it’s stepping onto a stage, into a tough conversation, or toward our own buried emotions, James models what it looks like to keep showing up. For leaders and entrepreneurs, this resonates deeply. You can’t outsource inner work. If you want to lead others with clarity, you’ve got to lead yourself with compassion first. Leading With an Unlimited Heart So what does it mean to have an “unlimited heart”? For James, it’s about removing the restrictions we’ve placed on love, worth, and belonging. It’s a shift from transactional leadership to transformational leadership—where empathy becomes strength, not a liability. And it’s not just about leadership in business. James invites us to lead in our families, our communities, and our own lives—by remembering what matters most. “You don’t have to earn your worth,” James says. “You are inherently valuable. Start living like that.” 5 Key Takeaways from Episode 238 with James Kaveney Challenges are your greatest teachers Don’t rush to escape discomfort—sit with it, learn from it, and let it shape you. 👉 Take Action: Journal about a recent challenge and list three things it taught you. Transform pain into purpose Pain has the power to refine your mission—if you listen to it with curiosity instead of resistance. 👉 Take Action: Identify one area where you’ve felt stuck or hurt and ask, “How can I use this to serve others?” Embrace your mortality to activate your life Remembering that your time is limited can sharpen your focus and ignite meaningful action. 👉 Take Action: Write a “legacy letter” to your future self, describing the life you want to be remembered for. Presence is greater than perfection You don’t need to have it all figured out. You just need to show up—especially for yourself. 👉 Take Action: Practice one moment of mindfulness today during a stressful moment. Breathe. Notice. Be. An unlimited heart fuels a life well-lived Leading from love is the most sustainable and scalable strategy you’ll ever find. 👉 Take Action: Reach out to someone you care about and tell them something you’ve never said but always felt. James Kaveney’s napkin isn’t just a quote—it’s a compass. If you’re navigating challenges, if you’re wondering how to turn breakdown into breakthrough, or if you’re just ready to live more fully—this episode is for you. What’s your takeaway? Grab a napkin, write it down, and share it using #PaperNapkinWisdom. Because a small idea, written with heart, can lead to a life well-lived. Ready for the next episode? Subscribe now on or , and don’t forget to follow us on , , and . Learn more about James at and connect with him on . /episode/index/show/wisenapkin/id/36327640

Ep 237 - Dr. Heidi Hanna on the Rhythms of Resilience, Burnout Recovery, and the Real Science of Stress 04/24/2025

Ep 237 - Dr. Heidi Hanna on the Rhythms of Resilience, Burnout Recovery, and the Real Science of Stress In this episode of Paper Napkin Wisdom, I sit down with Dr. Heidi Hanna, a global expert in stress mastery, resilience training, and brain-based performance strategies. She’s a best-selling author, keynote speaker, and leadership coach who has worked with high-impact organizations like Google, Cisco, the PGA Tour, the U.S. Military, and countless executive teams around the world. She’s also someone who walks the walk—bringing vulnerability, wisdom, and science together in a powerful way that hits home. Heidi’s journey into understanding the human brain wasn’t just academic—it was personal. Struggling with anxiety from an early age, she was driven to understand what was really happening under the surface when stress took over. Her discoveries changed not only her life but the lives of thousands who’ve heard her speak, read her books, or engaged with her coaching. She believes—and proves—that resilience isn’t a trait, it’s a trainable rhythm. And in this episode, she invites us all to tune in. Her Paper Napkin Wisdom? It might be one of the most visually and emotionally resonant napkins we’ve featured yet: 📝 “You can’t stop the waves, but you can learn to surf.” On the napkin, she sketched a sun rising over ocean waves—a symbol of hope, movement, and presence. It’s not just poetic—it’s deeply practical. Because let’s face it: life doesn’t stop. Business doesn’t stop. Leadership doesn’t stop. But the way we ride the waves of pressure, uncertainty, and change? That’s where everything shifts. Stress Is a Signal, Not a Symptom Heidi opens with a powerful reframe: stress isn’t the villain we’ve made it out to be. Instead, it’s a form of data—a signal pointing to something deeper. “Stress isn't the enemy. Chronic stress with no recovery is the problem.” The problem in today’s world isn’t that we’re stressed—it’s that we’re stuck in stress without giving ourselves time to reset. Heidi explains how the brain responds to pressure by activating protective responses. But without intentional recovery, those responses become destructive. Stress becomes toxic not because it exists—but because it persists. She reminds us that high performers aren’t defined by how much stress they can tolerate but by how well they manage the rhythm between pressure and pause. Resilience Isn’t Toughness—It’s Timing Heidi breaks down the neuroscience of resilience in a way that feels both hopeful and immediately useful. Surfing, she explains, is the perfect metaphor for how our brains are meant to function. Balance. Awareness. Presence. Timing. Those are the same skills that drive performance under pressure. “Resilience is a rhythm. It’s not a trait you have or don’t have. It’s something you train.” You don’t need to be born with “grit.” You just need to start creating recovery rituals and energy rhythms. Whether it’s mindfulness, breathwork, hydration, or movement—Heidi shows us how to create personal patterns that allow us to ride the waves instead of drowning in them. And that’s good news for entrepreneurs and leaders everywhere who are burning out under the myth that constant output equals success. Burnout Hides in Plain Sight This part of the conversation hit home. Heidi shares that burnout doesn’t always look like breakdown. Sometimes, it looks like achievement. Busyness. Even growth. “I was achieving everything I set out to do, but inside I was unraveling.” Sound familiar? In our hustle culture, exhaustion is often confused with excellence. But Heidi makes it clear: performance without recovery isn’t sustainable—it’s slow self-destruction. The body breaks down. The brain short-circuits. The relationships suffer. And we end up wondering why success feels so empty. What “Learning to Surf” Actually Looks Like One of the most powerful elements of this episode is Heidi’s ability to translate metaphor into action. Learning to surf stress isn’t just a mindset shift—it’s a set of repeatable behaviors. She suggests small, science-backed changes that can create lasting impact: Starting meetings with a moment of mindfulness Tracking your energy, not just your time Identifying “micro-recovery rituals” that help regulate your nervous system Tuning into music, movement, or breath as a way to reset the brain “You don’t need a full reset—just small consistent shifts that create space for recovery.” These aren’t “nice to haves.” For high performers, they’re essential. You can’t serve from an empty tank, and Heidi helps us fill it—one intentional habit at a time. Connection Is the Shortcut to Recovery Heidi also reminds us that resilience is relational. We’re not meant to do this alone. In fact, one of the most powerful ways to regulate stress is to help someone else. “One of the best ways to manage your own stress is to help someone else. Empathy regulates the nervous system.” That’s not just motivational—it’s science. When we support others, our own stress hormones lower, our heart rates balance, and our sense of purpose increases. In a time where burnout and disconnection are rampant, this might be the most important takeaway of all. 5 Key Takeaways from Dr. Heidi Hanna 1. Stress is not the enemy—chronic stress without recovery is. 🛠️ Take Action: Identify one recovery habit you can integrate into your day—even if it's just 60 seconds of deep breathing. 2. Resilience isn’t fixed; it’s trained through rhythm and rituals. 🛠️ Take Action: Build a “resilience circuit” of 2-3 activities that help you reset—stretch, walk, breathe, hydrate. 3. High performance requires high recovery. 🛠️ Take Action: Schedule 5-minute recovery windows between intense tasks or meetings. Protect them like appointments. 4. Burnout often masquerades as success. 🛠️ Take Action: Journal honestly—am I performing or just pushing? What is this pace costing me emotionally? 5. Helping others builds your own resilience. 🛠️ Take Action: Choose one person to support today. Send a message, offer a hand, share this episode with them. Focus. Align. Act. This episode isn’t just about surviving—it’s about learning to move with life instead of against it. Whether you’re an entrepreneur, executive, creative, or changemaker—Heidi’s message lands with clarity: You will always face waves. You get to choose whether you resist them or ride them. So here's your challenge: 🖊️ Grab a napkin, write your biggest insight, and share it using #PaperNapkinWisdom. Let the community learn from your waves. Because the truth is—you already have what it takes to ride them. You just have to start. Connect with Dr Heidi Hanna: /episode/index/show/wisenapkin/id/36236185

Ep 236 - Forget Luck — Mark Rypien Says This Is the Real Secret to Winning Big 04/22/2025

Ep 236 - Forget Luck — Mark Rypien Says This Is the Real Secret to Winning Big If you were watching NFL football in the early ’90s, you know the name Mark Rypien. He’s the Super Bowl MVP who led Washington to victory in Super Bowl XXVI. The first Canadian-born quarterback to start in the NFL. A big-game player with a big arm. But what most people don’t know is the powerful story that came after the confetti. In this special episode of Paper Napkin Wisdom, I sit down with Mark Rypien to talk about the journey beyond the game — one that led him through darkness, loss, healing, and ultimately, purpose. And what did he write on his napkin? "Success = Preparation + Opportunity." It might sound like a classic quote, something you’d see on a locker room wall. But when Mark Rypien writes it, it carries weight — not just from the wins he celebrated, but from the battles he’s fought, many of them far from the spotlight. A Life in Two Halves Mark’s football career is the kind most kids dream about: drafted by the NFL, crowned a Super Bowl champion, and remembered as a clutch performer under pressure. His preparation — from hours of film study to relentless repetition — laid the foundation for those big moments. “I didn’t just show up and win,” Mark told me. “I put in the work. Every day. Whether anyone saw it or not.” But behind the scenes, Mark was also dealing with pain — physical and emotional. After his playing days ended, he faced an even bigger challenge: confronting the mental health struggles that had haunted him, including depression and thoughts of suicide. He shared stories in our conversation that were raw, real, and deeply courageous. Stories about what happens when the stadium is empty, the applause fades, and you’re left with the silence of your own mind. A New Kind of Preparation “People think we’re invincible,” he said. “But sometimes the strongest people are the ones who are barely holding on.” Mark’s message is clear: success isn’t just about training your body, it’s about preparing your heart and mind. That includes doing the internal work — therapy, reflection, asking for help, admitting when things aren’t okay. That kind of preparation takes strength. It takes humility. And it takes time. His work with the is a testament to that. Created in memory of his son Andrew — who died by suicide after a battle with mental illness — the foundation now supports children with cancer and their families in the Inland Northwest. It’s Mark’s way of turning pain into purpose. “We’ve all got something we’re carrying,” Mark said. “I just want people to know they’re not alone.” Being Ready When Opportunity Knocks What I love about Mark’s napkin is how it calls out both parts of the equation. Yes, we need opportunity. But that’s not enough. “You can’t just sit around waiting,” he said. “You’ve got to be ready. You’ve got to prepare like it matters.” And sometimes, opportunity looks like a moment to serve. To listen. To show up for someone who’s hurting. Mark is doing that every day now — using his platform, his pain, and his story to lift others. This episode isn’t just about football. It’s about life. About leadership. About legacy. Mark Rypien is showing us what it means to evolve, to heal, and to lead with truth. 5 Key Takeaways from My Conversation with Mark Rypien 1. Success Isn’t a Fluke — It’s Earned “It’s never just luck. You have to be prepared — mentally, emotionally, and physically — to meet the moment.” Take Action: Reflect on an opportunity you missed. Were you really prepared? What would you do differently next time? 2. Mental Fitness Is Just as Important as Physical Fitness “The scars you can’t see are sometimes the deepest.” Take Action: Schedule time this week to care for your mental health — talk to someone, journal, or practice mindfulness. 3. Vulnerability Is a Leadership Strength “People connect with your pain more than your perfection.” Take Action: Share a personal story with your team or network that shows your human side — it might inspire someone who needs it. 4. Real Opportunity Is Born from Service “What we’ve gone through gives us the power to lift others.” Take Action: Support a cause that aligns with your own lived experiences. Start with the . 5. Every Champion Faces Darkness “Winning on the field didn’t stop the battles off it. But I didn’t stop fighting.” Take Action: Identify a battle you’re still fighting. What small step can you take today to begin healing? Mark Rypien’s Paper Napkin Wisdom is more than a formula — it’s a legacy. A reminder that we are more than our wins and losses. That preparation and courage make the difference. And that when we use our story to serve others, we create the kind of opportunity that lasts far beyond the field. What’s the opportunity you’re preparing for? 👉 Write it on a napkin, snap a photo, and share it using #PaperNapkinWisdom. Let’s keep this conversation going — because your wisdom could change someone else’s game. Learn more about Mark & Donate to the Community Cancer Fund in Spokane: https://en.wikipedia.org/wiki/Mark_Rypien https://communitycancerfund.org/ /episode/index/show/wisenapkin/id/36233830

EP 235 - It Only Takes ONE Yes: Julie Whitney’s Soaring Pivot from PR to Purposeful Storytelling 04/17/2025

EP 235 - It Only Takes ONE Yes: Julie Whitney’s Soaring Pivot from PR to Purposeful Storytelling Julie Whitney’s career reads like a masterclass in communication—25 years in PR, authoring thousands of news releases, booking stories that captivated viewers across major networks, and crafting messaging that cut through the noise. But in a bold pivot, Julie turned her storytelling superpowers toward something more heartfelt and enduring: children’s books. In this inspiring episode of Paper Napkin Wisdom, we sit down with Julie to unpack how she went from running a successful public relations firm to breathing life into a story that’s now soaring through classrooms, libraries, and hearts—Astra the Lonely Airplane. Her napkin says it all: “It only takes ONE yes!” That one yes—when pursued with purpose, persistence, and passion—can change everything. From Crisis Response to Creative Resilience Julie was no stranger to high stakes. As the founder of Phillippi-Whitney Communications, she helped her clients navigate the media landscape, crisis communication, and brand positioning. But as the pandemic grounded so many parts of life—including the aviation world that inspired her husband—Julie found herself drawn to a new kind of storytelling. It started with a spark: “My husband was watching planes get retired, and one in particular caught his heart,” she explains. That emotional thread became the foundation for Astra the Lonely Airplane, a story about resilience, belonging, and hope told through the eyes of a retired aircraft. “I saw an opportunity to make something beautiful and useful—to create something that would live on long after a press release,” she says. A Children’s Author on a Mission What sets Julie’s work apart isn’t just the heartwarming storyline—it’s the mission. Astra the Lonely Airplane is more than a book; it’s an experience designed to inspire kids to see value in what’s different, to understand change, and to connect with aviation in a way that’s engaging and educational. “I want to get Astra into every classroom, every library, every airport bookstore,” Julie shares. “Because it’s not just about Astra—it’s about the kids who feel left out, too.” Her storytelling is already taking off. Astra’s message resonates with children and adults alike, offering comfort, courage, and curiosity at a time when so many feel displaced. Julie is on a mission to scale Astra’s message through school programming, airport events, and expanded book lines—and she’s just getting started. The Courage to Pivot Julie’s journey is a powerful reminder that even a thriving career can give way to a new calling. “You don’t have to stay in one lane forever,” she says. “If your heart is being pulled toward something creative, listen to that. The world needs more of that energy.” It’s clear that Julie’s pivot wasn’t just professional—it was deeply personal. And it’s the kind of reinvention that fuels the spirit of Paper Napkin Wisdom. “It only takes ONE yes,” she says, smiling. “You don’t need 100 people to believe in you. You just need one. And sometimes that one is you.” 5 Key Takeaways from My Conversation with Julie Whitney 1. Don’t wait for perfect—start with passion. Julie didn't have a background in children's publishing when she began. What she did have was heart, a story worth telling, and the courage to try. Take Action: Think of a story you've been sitting on. Outline it today—even if just in bullet points. 2. Your professional skills can fuel your creative pivot. Her PR expertise didn’t go to waste; it amplified her launch as an author. Take Action: List 3 skills from your current career that could serve your next chapter. 3. Impact doesn't need a big platform—just a meaningful one. Julie isn't chasing celebrity. She's chasing connection. “If I can touch a classroom of kids, that’s a win.” Take Action: Ask yourself: “Where could I make a meaningful difference today?” 4. Reinvention starts with listening to your own voice. Julie’s pivot came from being willing to hear her inner creative nudge. Take Action: Set aside 15 minutes this week to journal what your heart is whispering to you. 5. A single yes can change the trajectory of your journey. Julie’s napkin wisdom reminds us: we don’t need mass approval—just belief and a little persistence. Take Action: Reach out to one person today with your idea. Ask for feedback, encouragement, or a small next step. Julie Whitney's journey from PR powerhouse to children’s author is a shining example of how wisdom, when shared with heart and purpose, can uplift generations. Whether you’re thinking about your own pivot or helping others soar, remember her words: It only takes ONE yes. 📌 What’s your ONE yes moment? Share it on a napkin, snap a pic, and post it with the hashtag #PaperNapkinWisdom. Let’s inspire the next wave of creators to take flight. Links: 🔗 🔗 /episode/index/show/wisenapkin/id/36132815

Ep 234 - How Bryce North Learned to Bet on Himself — And Why You Should Too 04/15/2025

Ep 234 - How Bryce North Learned to Bet on Himself — And Why You Should Too Bryce North is not your average entrepreneur. He's a venture capitalist, tech innovator, and the fearless founder of Don’t Be A Little Pitch — a platform aimed at transforming the pitch process for startups and investors alike. But behind the bold branding and quick wit is a deeper lesson — one that was hard-earned through pain, failure, and raw self-discovery. In Episode 234 of Paper Napkin Wisdom, Bryce shares a powerful truth on a napkin: “The hardest decisions often lead to the most meaningful outcomes.” And he doesn’t just say it — he lives it. From building startups and walking away from a business that wasn’t serving him, to reclaiming his voice after the kind of betrayal that cuts to the bone, Bryce’s story is proof that making the hard call — even when it feels like a leap into the void — is where real transformation begins. Finding Meaning Through Missteps Bryce opens up about a toxic business partnership that went sideways — not because of a failed product or market miscalculation, but because trust eroded. “It’s not talked about enough in entrepreneurship,” he says. “There’s so much emphasis on winning that we don’t often hear about the loneliness, the betrayal, the heartbreak.” What made Bryce different was how he responded. Instead of letting it define him, he went inward — examining what he truly wanted, and more importantly, what he would no longer tolerate. That inner reckoning became a catalyst. “I realized the hardest part wasn’t letting go of the company,” he shares, “it was letting go of the version of myself I had built around it.” The Reinvention Playbook Bryce used that painful moment as fuel. Not just to start over, but to build something that aligned with his values and energy. Don’t Be A Little Pitch was born from that fire — equal parts irreverent, intelligent, and impactful. His mission is clear: help entrepreneurs tell better stories, build stronger pitches, and get in front of the right people faster. But underneath it all is a deeper purpose: “I want founders to know that they are the value,” he says. “Not just their tech. Not just their idea. Them.” Humor as a Weapon for Healing You’ll notice Bryce’s voice is sharp, unfiltered, and frequently hilarious — but that’s by design. “If you can laugh at it,” he explains, “you take its power away.” Humor, for Bryce, is a bridge between trauma and transformation. It’s not a mask — it’s a tool. One he’s used to reclaim his power, connect with others, and breathe life into his work. As Govindh puts it in the episode: “There’s clarity that comes from confronting the thing that nearly broke you — and then choosing to build anyway.” 5 Key Takeaways from Bryce North – Episode 234 1. Hard decisions lead to meaningful outcomes. “Walking away from something I built was brutal. But I wouldn’t have found myself if I didn’t.” Take Action: Reflect on one decision you’ve been avoiding — and explore what’s on the other side of courage. 2. Your identity is not your company. “I thought I was the startup. Losing it felt like losing me — until I realized I was still here.” Take Action: Define who you are without your business title. What values remain? 3. Use humor to disarm fear and pain. “Laughter is my pressure valve. It lets me process what would otherwise consume me.” Take Action: Journal about a tough experience — then find one piece of it you can laugh at. That’s healing. 4. Storytelling is your superpower. “The pitch isn’t just numbers. It’s you. Your story. Your why. That’s what gets funded.” Take Action: Craft a 2-minute version of your founding story — start with the moment everything changed. 5. Reinvention requires radical self-honesty. “You can’t fake it when you’re trying to rebuild. You have to go deep.” Take Action: Identify one part of your life or business that no longer fits. What would it take to change it? Bryce North’s journey reminds us that entrepreneurship isn’t just about growth charts or exit strategies. It’s about being brave enough to confront the truth — especially when it’s uncomfortable. The napkin says it all: “The hardest decisions often lead to the most meaningful outcomes.” So here’s your challenge: 👉 What hard decision are you avoiding? Write it down on a napkin. Sit with it. Then post it with #PaperNapkinWisdom and tag us. You never know who you’ll inspire — or what meaningful outcome might be waiting on the other side. Connect with Bryce North: 🌐 🔗 /episode/index/show/wisenapkin/id/36114740

Ep 233 - Dare to Go After Your Truth with Love and Humor - Stéphanie Szostak 04/10/2025

Ep 233 - Dare to Go After Your Truth with Love and Humor - Stéphanie Szostak Stéphanie Szostak is the kind of person who doesn’t just light up the screen—she lights up every conversation with depth, grace, and a grounded sense of self that comes from real inner work. You may recognize her from blockbuster films like Iron Man 3 or The Devil Wears Prada, or from her unforgettable role as Delilah in ABC’s A Million Little Things. But in this episode of Paper Napkin Wisdom, Stéphanie isn't playing a character—she’s showing up as herself: a woman navigating the messy, beautiful work of living from the inside out. And her napkin says it all: “I dare to go after my truth with love & humor.” It’s deceptively simple. But like most profound truths, it’s the kind of statement that sits with you. It asks you to reflect. It challenges you to be bold. And it offers a softer path forward—one paved with compassion and lightness. From French Roots to Hollywood and Back to Self Stéphanie’s journey didn’t follow a script. She grew up in France, came to the U.S. to study marketing, and landed a job at Chanel—seemingly the dream. But something in her stirred. A whisper of something more. That whisper became a call, and that call led her to acting, an industry filled with rejection, competition, and pressure to conform. It wasn’t an easy pivot. “When you start something new—especially something creative—it feels like everyone else has the playbook, and you’re still trying to find your lines.” But over time, she realized the lines she needed weren’t written by others. They were already inside her. And finding them meant daring to speak her truth, out loud, in a world that often rewards masks over honesty. Stéphanie learned to peel back the layers, not just in roles, but in real life. She started showing up as someone more interested in being whole than being liked. Rewriting the Definition of Strength In our conversation, she challenged the idea that strength means having it all together. For Stéphanie, true strength is the courage to feel, to ask for help, and to admit when you're lost. It’s the willingness to stand in your truth even when it’s messy or misunderstood. “There’s bravery in choosing to be seen—fully seen—especially when you don’t have all the answers.” That bravery, for her, comes alive in two tools: love and humor. They’re not just strategies—they’re ways of being. Love, she says, softens the sharp edges of truth. And humor? Humor disarms defensiveness. It invites connection. It’s no surprise then that these elements are core to The 180 SHIFT, the emotional fitness toolkit she created to help people recalibrate their inner world. She describes it as a way to pause, pivot, and choose again—especially in moments of stress or overwhelm. “We don’t always get to choose what happens to us. But we can choose how we respond. That’s emotional fitness.” Owning Your Story (Even When It’s Still Being Written) Stéphanie spoke candidly about the tension between self-doubt and self-belief. There were times she wanted to quit, times she questioned her place in the room. But over the years, she’s learned to anchor herself in purpose instead of perfection. And part of that purpose is sharing her journey so others feel less alone in theirs. “Your story matters—even when it’s unfinished, even when it’s imperfect. That’s when it’s most relatable.” What makes this episode so special is that Stéphanie doesn’t pretend to have it all figured out. She’s in the arena, just like the rest of us. But she’s found a compass: her truth. And she’s following it—with heart, humor, and the kind of grace that gives others permission to do the same. 5 Key Takeaways from Episode 233 with Stéphanie Szostak 1. Dare to Be Truthful, Not Perfect “When I stopped trying to be perfect, I started being real.” Take Action: Identify one area in your life where you're chasing perfection. Replace it with an honest expression of your truth this week. 2. Emotional Fitness Is Foundational “We can’t control everything, but we can build the strength to respond with intention.” Take Action: Begin your day with a 180 SHIFT—pause, take a breath, and choose how you want to feel and act today. 3. Love and Humor Disarm Resistance “Humor isn’t just entertainment—it’s medicine.” Take Action: The next time tension rises, ask yourself: How could I bring humor or kindness into this moment? 4. Your Story Has Power “We all have something in us that can inspire someone else.” Take Action: Share a story—big or small—that shaped who you are. Your vulnerability can be someone else’s breakthrough. 5. Connection Starts With You “Before you can show up for others, you have to be present with yourself.” Take Action: Create a 5-minute daily check-in. Ask: What am I feeling? What do I need? What do I choose? Final Thoughts Stéphanie’s napkin wasn’t just a note—it was a declaration: Live your truth. Do it with love. And don’t forget to laugh along the way. In a world pushing us to perform, her message reminds us to pause, pivot, and lead with heart. 💬 What’s your truth—and how can you pursue it with love and humor? Write it down on a napkin. Post it. Share it with the world using #PaperNapkinWisdom. Learn more about Stéphanie’s work: /episode/index/show/wisenapkin/id/36049810

Ep 232 - Creating Yourself Boldly: A Conversation with Hristo Arakliev 04/08/2025

Ep 232 - Creating Yourself Boldly: A Conversation with Hristo Arakliev In Episode 232 of Paper Napkin Wisdom, we sit down with Hristo Arakliev, co-founder of Hyperzon, Amazon growth strategist, and entrepreneur with a clear edge—one honed through experience, humility, and a relentless commitment to intentionality. With over a decade of experience navigating the complex world of Amazon growth, Hristo has helped brands crack the code to sustainable success in one of the world’s most competitive ecosystems. But in this conversation, he opened up about something far deeper than logistics, optimization, or algorithms. He shared a personal, human truth that transcends any platform or market: “Every action you take should reflect the person you believe you are! Life isn't about finding yourself – it's about creating yourself, one bold step at a time.” This message, scribbled on a bright orange napkin, speaks volumes. It’s a challenge, a mantra, and a compass rolled into one. And it perfectly captures Hristo’s philosophy—both in business and in life. Identity First, Strategy Second Too often, we get stuck in tactics. We chase growth, try to “hack” performance, and bury ourselves in tools. But Hristo reminds us: all strategy flows from identity. Who you believe you are shapes what you do, what you build, and what legacy you leave behind. “When you start from a place of trying to prove yourself,” Hristo said during the episode, “you’re always chasing. But when you believe in who you are becoming, your decisions start to reflect that power.” In other words, your belief system is your business plan. It’s not just mindset—it’s the foundation. Boldness Is a Practice The phrase "one bold step at a time" may sound simple, but in the conversation, Hristo emphasized how hard it is to live. Being bold isn't about making reckless moves or overreaching. It’s about taking intentional action that stretches you beyond comfort—and doing it consistently. He described moments in his own journey when he had to step into the unknown: launching Hyperzon, rethinking how he led his team, and evolving his role from doer to strategist to culture-builder. In each transition, the key wasn't having all the answers. It was trusting in the identity he was building. “You create yourself through decisions,” he said. “Every time you act in alignment with your future self, you reinforce that person. That’s how identity becomes real.” Let Go of the Myth of Arrival Another powerful insight from Hristo was about letting go of the myth of “arrival”—that someday, after a certain number of successes, we’ll feel complete. But the truth is, identity isn’t something you find and hold onto forever. It’s something you continually shape. “You’re always evolving,” Hristo shared. “That’s what makes this work exciting. If you’re not changing, you’re not growing.” This kind of mindset is liberating for leaders and entrepreneurs. It means we don’t need to wait for permission. We don’t need to “find” ourselves before we start. We simply need to decide who we want to be—and take the next bold step toward becoming that person. Living the Napkin Hristo’s napkin isn’t just a quote—it’s a framework. A daily check-in. A mirror. It challenges us to ask: Am I acting like the person I believe I am becoming? Are my decisions reflecting clarity, or fear? Am I building my future self—or trying to recycle my past? The power of Hristo’s message is in its clarity. It strips away the noise and demands ownership. It reminds us that success isn’t just about results—it’s about integrity to self. That’s where the boldness lives. 5 Key Takeaways from Hristo Arakliev – Episode 232 1. Create Yourself, Don’t Find Yourself “Life isn’t about finding yourself—it’s about creating yourself.” Take Action: Write down a vision of who you believe you are becoming, then audit your current habits. Are they aligned? 2. Align Every Action to Your Identity “Every action you take should reflect the person you believe you are.” Take Action: Before every big decision, ask: “Does this reflect the person I want to be?” If not, course correct. 3. Clarity Comes from Bold Steps “One bold step at a time.” Take Action: Choose one bold move today—something uncomfortable but aligned—and execute without hesitation. 4. Your Business Growth Mirrors Your Personal Growth “You can’t scale if your identity doesn’t scale first.” Take Action: Revisit your goals and reframe them as a reflection of your values and long-term identity. 5. Consistency > Hustle “It’s not about doing more—it’s about doing what matters with consistency.” Take Action: Eliminate one “busy” task this week and replace it with one action that moves the needle in your life or business. This episode is a powerful reminder that the boldest thing we can do is become the person we believe we’re meant to be—and that happens not in one giant leap, but through consistent, aligned action. What’s your bold step today? Write it on a napkin. Share it with the world. Post it with #PaperNapkinWisdom and tag someone else who needs this message. Connect with Hristo: /episode/index/show/wisenapkin/id/36033725

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