The 80/20 Principle
Concrete advice on how to simplify technology to streamline work and gain more freedom. Running a law practice today means navigating a sea of tech options. Success with tech demands you focus on a few key tools in six areas: (1) automation, (2) outsourcing, (3) marketing, (4) cybersecurity, (5) remote work, and (6) artificial intelligence. That's what this podcast will help you with: strategically focusing on a few key tech options and explaining why they matter and how to get the most from using them.
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The Power of Direct Mail for Lawyers: Insights from Wilson Zehr
06/17/2025
The Power of Direct Mail for Lawyers: Insights from Wilson Zehr
Too many lawyers focus only on digital marketing and overlook one of the most effective ways to reach clients: direct mail. In this episode, you'll hear from Wilson Zehr, the creator of ZairMail, about why direct mail remains effective and how his platform makes it as simple as sending an email. Wilson breaks down the costs, strategies, and formats that help lawyers connect with their ideal clients through the mailbox. General Resources Wilson Zehr's Other Resources (a weekly AI workshop for lawyers) the ChatGPT Lab (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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309: Tech-Driven Insights from Solo Lawyer Lee Rudin
06/04/2025
309: Tech-Driven Insights from Solo Lawyer Lee Rudin
How can a solo personal injury lawyer run a leaner, more profitable practice without sacrificing client service? Lee Rudin, a New Orleans-based attorney, shares the tech stack and outsourcing strategies that help him do exactly that. In this episode, you'll discover: The tools Lee swears by—like Text Expander, Demands AI, and File Vine—and how they save him hours every week How virtual assistants fit into his system and boost efficiency His approach to marketing with short-form video and social media to attract ideal clients Whether you're drowning in admin work or looking to future-proof your firm, Lee’s approach offers a real-world blueprint for using tech to scale smartly. General Resources Lee's Website: Lee's Phone #: 833-GET-RUDE (toll-free number) Follow @GetRudeLaw on: Instagram, TikTok, YouTube Other Resources (learn about this weekly workshop) the ChatGPT Lab (get the most out of your subscription) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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308: Mastering AI: A Lawyer's Guide to ChatGPT
05/20/2025
308: Mastering AI: A Lawyer's Guide to ChatGPT
The best way for lawyers to master AI is to deep on just one tool: ChatGPT. In this episode, you’ll learn practical tips for using it in your practice, why the paid version is worth it, and how to get the most out of it. You’ll also learn about the new ChatGPT Lab, a hands-on training program to help solo/small firm lawyers who want weekly guidance on using AI in their practice. General Resources (get the $20/month version for maximum utiliity) (learn about the weekly coaching program) the ChatGPT Lab (get the most out your subscription) Other Resources (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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307: Wisper Flow: The AI Assistant You Didn't Know You Needed
05/06/2025
307: Wisper Flow: The AI Assistant You Didn't Know You Needed
Wisper Flow is a no-fuss AI-powered dictation tool that helps you put words into documents or emails three times faster than typing. Because it's powered by AI, it can pick up your style and get better over time. Also, it works fabulously with apps like ChatGPT and Perplexity. In this episode, you'll learn exactly how it can streamline your workflows and free your mind for higher-level work. Resource links (special discount link) Other Resources (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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306: Revamping Legal Research - The AI Advantage for Solo & Small Firms
04/15/2025
306: Revamping Legal Research - The AI Advantage for Solo & Small Firms
Discover how legal research giants like LexisNexis and Westlaw are being disrupted by low cost AI tools like ChatGPT. Smart solo lawyers are ignoring overpriced AI tools favored by BigLaw in favor of cheaper, more innovative options. Listen to find out which AI-powered legal research options that deliver speed, savings, and simplicity without bloated price tags. Resources from this Episode Carolyn Elefant's (Thomson Reuters / Casetext AI assistant) (Fastcase’s AI research tool) Other Resources (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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305: Improve Your Memory using Proven Techniques (with Anthony Metivier)
04/01/2025
305: Improve Your Memory using Proven Techniques (with Anthony Metivier)
In a world where we rely on digital tools to remember things, the ancient art of memory training seems to have been forgotten. Which is a shame because memory training provides many advantages—especially for lawyers who need to retain vast amounts of information. In this episode, memory expert Anthony Metivier explains how to develop extraordinary recall using personalized techniques that make memorizing more engaging and effective. If you’ve ever wanted a sharper memory and a stronger mind, you’ll relish what you'll learn in this episode. In this episode, you will hear: Learn about memory palaces and association strategies for organizing and recalling complex information. Discover real-world applications of memory mastery, especially in professions like law, for better persuasion and connection. Personalization of memory techniques for effective long-term retention and practical everyday use. Embrace the transformative power of memory training for personal growth and cognitive enhancement. Resources from this Episode by Anthony Metivier Anthony's podcast: My blog post on General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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304: Subscription Pricing for Transactional Lawyers (with Mathew Kerbis)
03/18/2025
304: Subscription Pricing for Transactional Lawyers (with Mathew Kerbis)
Mathew Kerbis transitioned his billable hour practice to one that uses subscription pricing exclusively. Find out how he did this, and how subscription pricing works for transactional lawyers. Also discover how AI is making it work even better. In this episode, you will hear: Transitioning from billable hours to subscription-based legal services Integration of AI tools to enhance legal workflows and client satisfaction Flexible pricing strategies and maintaining low operating expenses Insights from other entrepreneurs on technology-driven innovation Benefits of project-based tracking over traditional time tracking Resources from this Episode Mathew's website: Mathew's podcast: Mathew's - Service Mathew uses and recommends - Service Mathew uses and recommends - Service Mathew uses and recommends General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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303: From Russia with Passion & Drive - Miami attorney Ilona Anderson
03/04/2025
303: From Russia with Passion & Drive - Miami attorney Ilona Anderson
In this episode you'll meet an attorney named Ilona Anderson who was originally from Russia but came to the U.S. when she was sixteen and pursued her passion for law. You'll learn about her first job working in a big Miami firm, where she handled commercial litigation cases. We discuss the importance of using systems and her interesting take on what good systems look like in a law practice. We talked about the best tools to store SOPs, and why she's exploring the use of a popular tool called Notion (and why I recommended she think that decision through carefully). In this episode, you will hear: Ilona Anderson's journey from Russian immigrant to successful Miami attorney and entrepreneur Founding her own employment law practice after facing career challenges and denied flexible work arrangements Importance of systematization and delegation in law practice management Embracing technology and automation tools like MyCase, GoHighLevel, and AI to enhance legal practice Transition from litigation to trademark law to support entrepreneurs Radical responsibility and mindset shifts for personal and professional growth Resources from this Episode Anthony Metivier's General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) General Resources Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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302: Photographic Memory: A Skill You Didn't Know You Had
02/18/2025
302: Photographic Memory: A Skill You Didn't Know You Had
In this episode, you'll learn that you have a photographic memory without knowing it. Just like Baton Rouge attorney Tony Clayton who can remember names and faces instantly, which helps him recall details about jury pool members, even groups of 50 to 75 people. By the end of the episode, you'll understand how to unlock this skill to remember anything you want to and you'll be completely astonished. In this episode, you will hear: Unlocking the potential of photographic memory through accessible techniques. Exploring the historical and modern relevance of the loci system, dating back to Simonides of Ceos. Using mnemonic devices and bizarre visual imagery to enhance memorization and retention. The transformative impact of memory mastery on personal and professional growth. Practical applications of memory techniques, including memorizing numbers and historical figures. Resources from this Episode , Joshua Foer , Cal Newport , Harry Lorayne & Jerry Lucas General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free)
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301: Stop Losing Billable Hours: How AI Simplifies Time-Keeping & Billing for Lawyers
02/04/2025
301: Stop Losing Billable Hours: How AI Simplifies Time-Keeping & Billing for Lawyers
Nancy Jeng, co-founder of , reveals how passive time-keeping is changing the game for lawyers—capturing billable hours with zero effort and tailoring entries to your style. Learn how this AI-powered tool integrates seamlessly with Clio, Microsoft, and more, while offering surprising benefits even for lawyers who don’t bill for their time. In this episode, you will hear: The transformative power of AI in legal timekeeping and billing Seamless integration of Billables AI with platforms like Clio, Microsoft, and Google Automation of time capture processes for precise and efficient billing Overcoming challenges in legal time management with AI-driven tools Versatility of Billables AI for various billing models, including flat fee and contingency-based firms Emphasis on personalization and adapting to individual user preferences in billing practices Resources from this Episode (YouTube) from Nancy's demo to Nancy's email address: By the way, you’re eligible for a 50% discount for the first three months of Billables if you mention you came from my podcast. General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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300: Leveraging AI by Balancing Critical & Creative Thinking
01/21/2025
300: Leveraging AI by Balancing Critical & Creative Thinking
Want to harness the power of AI while at the same time minimize risk? Then learn to balance critical and creative thinking as you use AI in your law practice. Listen and get concrete recommendations for making this happen now. In this episode, you will hear: Exploring AI's role in enhancing legal practice for solo and small firm lawyers Balancing critical and creative thinking in law with AI tools Practical steps for integrating AI, starting with low-risk tasks Importance of collaborative learning and peer insights in AI adoption Embracing AI's potential despite its flaws and imperfections Resources from this Episode of General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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299: The Future of Legal Work: What Lawyers Need to Know in 2025
01/07/2025
299: The Future of Legal Work: What Lawyers Need to Know in 2025
How can solo attorneys harness AI to stay sharp and competitive? This episode dives into Microsoft’s new report on AI and how it will impact legal research, document review, and client service. Listen and get practical tips and strategies for leveraging AI in 2025—boosting productivity, streamlining work, and sharpening your edge. In this episode, you will hear: Embracing AI to enhance productivity and client engagement for solo and small firm lawyers Insights from Microsoft's New Future of Work Report on AI integration in legal practices The concept of microproductivity and breaking tasks into manageable parts with AI Addressing concerns about AI diminishing human intelligence and highlighting collaboration benefits AI's role in contract drafting, client communication, and engagement through chatbots Increasing accessibility and affordability of AI tools for solo practitioners AI's potential to contribute to a more equitable legal system and bridge the justice gap Resources from this Episode Microsoft recent report on (Google's tool for generating realistic discussions between AI bots) General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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298: Thinking Like a Philosopher: Jonny Thomson on Truth, AI, and the Socratic Method
12/24/2024
298: Thinking Like a Philosopher: Jonny Thomson on Truth, AI, and the Socratic Method
Oxford philosophy professor Jonny Thomson explains how philosophy sharpens critical thinking, reveals hidden biases, and helps uncover the truth in a messy, complex world. From the Socratic method to the role of testimony and the challenges posed by AI, this episode dives into the intersection of philosophy, psychology, and the modern search for knowledge. A must-listen for lawyers and anyone who values sharper thinking. In this episode, you will hear: Exploration of the intersection between philosophy and artificial intelligence Johnny Thomson's transition from educator to full-time writer and his book "Mini-Philosophy" The role of the Socratic method in philosophy and law Discussion of Meno's Paradox and the debate between rationalism and empiricism Examination of the reliability of knowledge and the importance of reliable sources Contemplation of artificial intelligence's ability to replicate human intelligence Resources from this Episode , book by Jonny Thomson , book by Jonny Thomson , book by Jonny Thomson General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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297: A Year of Remote Lawyering: How Jeff Austin Took His Practice to Patagonia
12/10/2024
297: A Year of Remote Lawyering: How Jeff Austin Took His Practice to Patagonia
In this episode, you'll hear from Jeff Austin, an estate planning attorney from Durham, North Carolina, who spent a year practicing law remotely while living in Argentina with his family. Jeff will explain how he transitioned to a paperless, remote practice, tackling challenges like how to notarize documents remotely, how to manage client communication, and how to handle physical mail. In this episode, you will hear: Jeff Austin's transition to a remote, paperless law practice while living in Argentina. Innovative solutions for remote notarization and client communication. Maintaining ethical standards as a North Carolina attorney practicing abroad. Practical strategies for building a credible online presence and client trust. The importance of technological tools like eSIM cards and virtual mail services. Adaptability and resourcefulness in international living and remote work. Resources from this Episode - Practice management software that Jeff used - A physical mailbox service that scans and manages mail. - Remote notarization service - Concierge estate planning service that provides notary and witness services. - E-reader for reading work-related materials - Portable laptop stand for ergonomic use. General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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296: Mastering Your Zoom Presence: Tips for Looking Professional Online
11/26/2024
296: Mastering Your Zoom Presence: Tips for Looking Professional Online
You should optimize your appearance in online meetings and presentations to appear professional, credible and authoritative. You don't need to do a lot to make that happen, and in this episode you'll find out how with tips for best cameras, mics, backgrounds, plus simple, practical tips for being a good host and attendee. Topics covered: Why Your Zoom Appearance Matters The "Zoom Economy": Investing in On-Screen Appearance DIY Tips for a Professional Look Creating the Perfect Background Lighting and Makeup Tips Upgrading Your Webcam and Microphone Best Practices for Zoom Attendees Hosting Effective Zoom Meetings Conclusion and Additional Resources Resources from this Episode training (free) (the $8,000 studio) Canva (for designing the custom background) Amazon I use and recommend General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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295: Deb Feder, a Business Attorney Now Helps Professionals Grow Their Businesses
11/12/2024
295: Deb Feder, a Business Attorney Now Helps Professionals Grow Their Businesses
In this episode Deb Feder shares her transition from business lawyer to a coaching business for business professionals. You'll hear about her early career trials, favorite book picks, and how technology has changed the legal profession. She'll also share her great advice on email efficiency, time management, client rapport, boundary setting, and using LinkedIn for business development. In this episode, you will hear: Deb Feder's transition from business law to coaching business owners, including lawyers Insights into refining email communication and mastering time management The challenges and opportunities of practicing law in the pre-tech era of 1999 Importance of authenticity and building genuine client relationships Mindfulness practices and setting boundaries for personal and professional success Resources from this Episode , by Deb Feder , by Deb Feder (Deb's tool for helping professionals decide where to best showcase their thought leadership) (recommended book) , marketing expert. General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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294: Google NotebookLM (plus AI in the Courtroom)
10/29/2024
294: Google NotebookLM (plus AI in the Courtroom)
This episode discusses Google's NotebookLM, an AI research assistant designed to handle groups of complex documents. Listen and learn about its amazing features, such as generating summaries, citations, and FAQs. You can also hear the “audio overviews” feature, in which two bots discuss a recent case (Matter of Weber) involving the use of AI in the courtroom. Here are details of what was covered: Introduction to Google's NotebookLM Exploring NotebookLM's Features Getting Started with NotebookLM Demo of NotebookLM's Audio Summary Weber Case: Family Feud Over Bahamas Property AI in the Courtroom: A New Frontier The Legal Implications of AI Evidence Balancing AI Benefits and Risks Resources from this Episode Tiago Forte’s YouTube: Steven Johnson’s Medium article: Check out GoogleLM () (AI case discussed) Other Resources (my email newsletter) (an online community for law firm owners) Thanks to Our Sponsor Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you’re actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at
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293: Want to Travel the World While Practicing Law? Here’s How Brian Dixon Made It Happen
10/15/2024
293: Want to Travel the World While Practicing Law? Here’s How Brian Dixon Made It Happen
Believe it or no, it's possible to work as "digital nomad lawyer" and spend all your time traveling the world. Our guest Brian Dixon knows this first hand. In this episode, you'll learn about his journey from a traditional law practice to fulltime globetrotter. Listen and learn which practice areas are best suited to this kind of life, and which tech tools are most important to adopt. In this episode, you will hear: Transition from traditional legal practice to digital nomad lifestyle. Balancing work-life with travel, highlighting benefits like flexibility and reduced stress. Practical advice on maintaining reliable connectivity and managing correspondence remotely. Exploration of tools and strategies for remote legal work, including Airalo and VPNs. Importance of having a well-established process before adopting a digital nomad lifestyle. Show Notes (for low-cost overseas data plans) Travelling Mailbox (for collecting mail) (automated scheduling) , by Paolo Cohelo reddit post: "" General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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292: The Keys to AI-enhanced Legal Writing (with Ross Guberman)
10/01/2024
292: The Keys to AI-enhanced Legal Writing (with Ross Guberman)
Explore the cutting edge of legal writing with Ross Guberman, the founder of a company called Legal Writing Pro. In this episode, learn interesting ways that generative AI can help lawyers write better briefs and contracts. In this episode, you will hear: Generative AI tools for stress-free, effective legal writing Insights on creating influential legal writing resources Exploration of BriefCatch, an AI-powered legal writing tool Ethical considerations and potential of AI in legal practice Strategies for crafting compelling legal arguments and reply briefs Resources from this Episode Show Note about using AI to write briefs (Ross's company website) software ("Brevity is confidence. Length is fear.") General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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291: Judge Scott Schlegel Explores the Use of AI in the Court System
09/17/2024
291: Judge Scott Schlegel Explores the Use of AI in the Court System
In this episode, you'll hear Judge Scott Schlegel explain why he believes that lawyers and judges should know as much as possible about how AI tools work. And why they should gain this understanding by using the tools as much as possible. In this episode, you will hear: Judge Scott Schlegel's career journey from finance to tech-savvy appellate judge. AI tools like ChatGPT, Claude, Llama, Grok, and Perplexity in legal practice. Ethical and practical implications of AI in courtrooms. Innovative idea of using voice clones for jury instructions. Enhancing legal research and case management with AI. Legal challenges surrounding data scraping and intellectual property. Show Notes (by Meta/Facebook) (Twitter) by Judge Schlegel by Judge Schlegel (concurrence by Judge Kevin Newsom) (regarding the ethical use of GenAI) (by Judge Schlegel) General Resources (my email newsletter) (an online community for law firm owners)
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290: 3 Keys to a Smooth Running Practice
09/04/2024
290: 3 Keys to a Smooth Running Practice
Building a successful law practice is a lot easier when you focus on the right things. And that's exactly how attorney Elise Buie built a thriving practice that's both financially lucrative and immensely enjoyable. In this episode she shares her top three secrets to massive success. In this episode, you will hear: Building a successful law practice with controllable elements and technology Importance of self-reflection and personal responsibility in legal practice Utilizing AI and technology to streamline law firm operations Effective delegation and outsourcing for solo and small firms Emphasis on stoic principles and focusing on the process over results Practical strategies for implementing SOPs and boosting productivity Show Notes (website) , Carlos Casteneda , by Dr. Jason Selk , Will Guidara , Eve Rodsky (helps lawyers find overseas VAs) General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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289: The Best AI Note-Taking App for Lawyers
08/20/2024
289: The Best AI Note-Taking App for Lawyers
Every lawyer should use an AI note-taking app, but now there are dozens, so which one should they use? In this episode, we examine the top two apps and compare features so you can make a fully informed decision. In this episode, you will hear: Introduction to AI note-taking apps Personal experiences and insights on the effectiveness of these tools for attorneys. Detailed comparison of features, reliability, security, and integration capabilities. Importance of reliability, security, and integration capabilities. Practical benefits such as transcribing meetings, summarizing calls, and exporting files. Show Notes Loom video comparison of & Fireflies Links to sample transcripts of same audio → Otter & Fireflies (covered in the Loom) General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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288: ABA Ethics Opinion on Lawyers use of AI
08/06/2024
288: ABA Ethics Opinion on Lawyers use of AI
The ABA's new ethics opinion on lawyers' use of AI is a must-read, but this episode will give you the key takeaways you need to be aware of. We'll also discuss the provocative statement in the opinion that "AI can help lawyers predict how judges might rule on a legal question based on data about the judge’s rulings." Listen now to learn more. In this episode, you will hear: Discussion on the ABA ethics opinion's claim that AI can predict judicial rulings, despite skepticism due to lack of cited authority. Exploration of the ethical challenges lawyers face when integrating generative AI tools into their practice. How AI is transforming tasks like electronic discovery, contract analytics, and due diligence in mergers and acquisitions. Examination of Rule 1.1 (duty of competence) and Rule 1.6 (duty of confidentiality) with practical tips for staying updated and protecting client information. Show Notes ABA (Generative Artificial Intelligence Tools) My (please join the discussion) Allie K. Miller's General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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287: Social Media Marketing: 5 Pro Tips for Lawyers
07/16/2024
287: Social Media Marketing: 5 Pro Tips for Lawyers
Social media marketing is easy and inexpensive if you approach it right. Being authentic is one key to success, but there's another word that's even more important. And that’s what this episode will explain and discuss. In this episode, you will hear: Leveraging social media for attorneys The importance of relationships in social media marketing The pitfalls of chasing viral content and the value of authenticity Practical social media marketing strategies (ex. content harvesting and sharing local events) Tips for engaging effectively on social media Show Notes My My My (the YouTube tech guy) (best place to get interesting content to share on social media) (contract drafting tool for lawyers) General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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286: Online Workspaces for Modern Law Work
07/02/2024
286: Online Workspaces for Modern Law Work
Modern lawyers need new workspaces optimized for remote work, virtual collaboration, and asynchronous communication. In this episode, you'll find out which two software tools are the best online workspaces and why popular cloud-based practice management software does not compete with these new options. In this episode, you will hear: Modern online workspaces for remote collaboration Choosing the right online workspace Choosing affordable online workspaces Innovative software tools and productivity Show Notes online workspace online workspace (made for my friend Mike) (professional headshots from smartphone pics) (made for ) General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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285: 6 Key Systems for Lawyers (with Kristen David)
06/18/2024
285: 6 Key Systems for Lawyers (with Kristen David)
Kristen David is an amazing lawyer who believes there are 6 fundamental systems that every law practice needs. She learned this when she needed a way to escape stress and burnout to gain massive fulfillment and freedom. For the past decade, she's coached lawyers on how to develop, maintain, and refine systems. And in this podcast episode, she shares her best tips that you can start systematizing your law practice. In this episode, you will hear: Importance of systems in legal defense The 6 key systems for legal practices Effective lead acquisition and marketing strategies for small businesses Encouraging team collaboration and growth Effective communication for implementing changes Implementing systems for law firm sales Show Notes Kristen's email address: : Kristen's website for lawyers to my Inner Circle General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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284: Get Better Clients Using Conversational Emails
06/04/2024
284: Get Better Clients Using Conversational Emails
If you want better clients, you need to convey that you are very special, not like most attorneys. How you convey that message is everything. You can't communicate in cliches or brazen claims. You must come across as sincere, thoughtful, and truly considerate. In this session, we'll discuss how to do that using simple, easy-to-write emails. In this episode, you will hear: Marketing tactics for attracting quality clients Effective marketing strategies for lawyers Client referral strategies with testimonials Email marketing for lawyers Show Notes for my to see my process for encouraging opt-ins and then sending valuable information by email. Some lawyers resort to overly aggressive or awkward tactics that make them seem desperate and are off-putting to higher-quality clients ( of what I mean). You can subscribe to to see what my "conversational emails" look like. You should definitely . And to as well (ignore his shabby web page; his emails are amazing). If you're collecting email addresses on a website consider to help boost opt-ins. General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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283: Finding & Working with Overseas VAs (with Gabriel Marous)
05/21/2024
283: Finding & Working with Overseas VAs (with Gabriel Marous)
Gabriel Marous is a New York business lawyer who runs his firm, making extensive use of VAs based in the Philippines. He had to figure out for himself how to recruit, hire, train, and manage his team of 10 VAs. Now, he helps other lawyers and business owners do the same. In this episode, you'll learn how he started doing this, what mistakes he made and overcame, and how you can take advantage of overseas VAs just like he has done. In this episode, you will hear: Leveraging overseas virtual assistants in business Transitioning to overseas virtual assistants Setting up virtual team operations Virtual office and Zoom integration Finding and developing virtual assistants Building a remote team for professionals Managing multiple applications and cybersecurity Leveraging 80-20 principle for success Show Notes Find Gabriel J. Marous, Esq. on LinkedIn: : A service mentioned for finding virtual assistants. : A tool discussed for monitoring and time tracking. : Mentioned as a tool for managing passwords securely. : Recommended for lawyers seeking to enhance their Clio usage and connect with experts in the legal tech field. : Mentioned as a platform for finding freelancers and remote workers. (will be discussed in an upcoming episode) General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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282: Sensible & Satisfying Productivity (with David Sparks)
05/07/2024
282: Sensible & Satisfying Productivity (with David Sparks)
How can you be more productive and enjoy doing so? Merely checking off boxes on a To-Do list isn't the answer. Attorney David Sparks has the best answer I've come across, and he explains it very well. David is exceptionally productive in juggling a mind-boggling number of responsibilities. Listen and learn David's incredible secrets to being productive in a way that enables you to accomplish a lot while feeling good (and not stressed). In this episode, you will hear: Productivity tips for attorneys Productivity and prioritization in modern life Finding meaning and accountability Finding purpose and productivity Productivity and time management for lawyers Show Notes - David Sparks' website - Journaling app mentioned in the conversation - Tool for automatic calendar adjustments by Simon Sinek - Book mentioned in the conversation - Concept discussed, related to Greek philosophy : Use this discount code: Goldfish - Explore more about Chris Bailey and his productivity insights (will be discussed in an upcoming episode) General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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281: The 5 Biggest Mistakes in Using Technology (and How to Avoid Them)
04/16/2024
281: The 5 Biggest Mistakes in Using Technology (and How to Avoid Them)
As we all know, modern technology can create powerful leverage in any business. Unfortunately, it's complex and rapidly changing, which creates big challenges—especially for lawyers. Most lawyers lack the instincts to know what to focus on and prioritize, so they often make big mistakes when using technology. Fortunately, the five biggest mistakes can be avoided if you know what they are and how to avoid them. Listen and find out how. In this episode, you will hear: Avoiding lawyer technology adoption mistakes Avoiding technology mistakes in law Leveraging technology for maximum success Outsourcing receptionist services with Smith AI Cost-effective tech consultation for lawyers Show Notes Jared Correia (Red Cave Legal) for advice on practice management software: Otter.ai (best meeting transcription tool using AI) - General Resources (my email newsletter) (an online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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