The 80/20 Principle
Tech and AI recommendations for solo and small-firm lawyers. The 20% that actually matters, not the hype and shiny objects that don't. Hosted by Ernie Svenson — a former big-firm litigator turned solo, then coach to lawyers learning technology. He's been doing this for 20+ years. Episodes are short and practical. Tool reviews, AI explainers, and stories from coaching lawyers — focused on what's worth your time and what isn't. Beyond the podcast, Ernie runs a private community called the Inner Circle — a collective R&D department for solo and small-firm lawyers who can't build one alone. To learn more visit: https://ernietheattorney.net/
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325: Copilot Doubt To Power
04/14/2026
325: Copilot Doubt To Power
In this episode, we talk with tax litigator Brandon Siegal about why Microsoft Copilot has gone from a disappointing experiment to a genuinely useful AI tool for legal work. We unpack what changed with Microsoft’s latest updates, including direct Word editing, deeper research capabilities, and new ways to connect AI with the documents and systems lawyers already use every day. You’ll also hear Brandon explain his “braiding” approach—combining multiple AI tools so they strengthen each other’s output—and why he believes Google Gemini remains one of the most overlooked options for lawyers. Whether you are testing Copilot, comparing AI platforms, or building a smarter workflow, this conversation offers practical ideas for getting more value from the tools available right now. Chapters (a weekly AI workshop for lawyers) by attorney offering AI chatbot that protects privilege (my online community for lawyers) (my techlaw newsletter) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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324: Why I switched from ChatGPT to Claude
03/24/2026
324: Why I switched from ChatGPT to Claude
In this episode, we explore why a long-time ChatGPT user made the switch to Claude and what ultimately drove that decision. We break down how features like direct file access, structured project workflows, and custom skills are transforming the way lawyers handle complex, document-heavy work. You'll hear how AI can dramatically speed up tasks like course creation, improve writing quality, and act more like a true thinking partner. Whether you're new to AI or already using it in your practice, this episode highlights how choosing the right tool—and setting it up properly—can unlock a whole new level of productivity. Chapters (a weekly AI workshop for lawyers) by attorney offering AI chatbot that protects privilege (my online community for lawyers) (my techlaw newsletter) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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323: Revolutionize Your Law Practice with AI and Flat Fees
02/25/2026
323: Revolutionize Your Law Practice with AI and Flat Fees
In this episode, we explore how lawyers can adapt to rapid AI advancements by shifting from billable hours to outcome-based, flat-fee services. We'll discuss creating a better client journey, using AI to improve research efficiency, and offering privileged, flat-fee AI-driven legal searches as a way to stay relevant and attract clients. Chapters 00:00 Breaking Free from the Billable Hour 05:04 The Shift Towards Client-Centric Outcomes 10:24 Leveraging AI for Legal Services Resource Links (a weekly AI workshop for lawyers) by attorney offering AI chatbot that protects privilege (my online community for lawyers) (my techlaw newsletter) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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322: Scaling Smarter: EOS Strategies for Law Firm Growth
01/27/2026
322: Scaling Smarter: EOS Strategies for Law Firm Growth
In this episode, we'll examine how AI has made recording conversations effortless—and why that convenience poses legal, ethical, and moral challenges for lawyers. We'll break down the risks of passive and stealth recording, including issues around consent, biometric privacy laws, and client trust. And you'll get simple, practical tips for using recording tools transparently while maintaining professionalism and integrity. Chapter Markers 0:00 Brooke’s Legal Industry Background 1:09 Understanding Law Firms as Businesses 2:30 EOS and the Three Buckets 3:09 Becoming an EOS Implementer 6:06 The Six Pillars of EOS 10:04 Handling Toxic High Performers 13:50 Cash Flow Forecasting Basics 16:13 Six Key Numbers to Track 20:24 Owner Compensation & Firm Growth 23:13 Mindset Blocks Around Money 24:42 Hiring Smart vs. Cheap 27:24 Smart Outsourcing Strategies 29:33 Leveraging AI in Law Firms 31:16 EOS Implementation Resources Resource Links (a weekly AI workshop for lawyers) the ChatGPT Lab (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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321: Stealth Recording -a Smart Move or Dangerous Ethics Problem?
01/20/2026
321: Stealth Recording -a Smart Move or Dangerous Ethics Problem?
In this episode, we'll examine how AI has made recording conversations effortless—and why that convenience poses legal, ethical, and moral challenges for lawyers. We'll break down the risks of passive and stealth recording, including issues around consent, biometric privacy laws, and client trust. And you'll get simple, practical tips for using recording tools transparently while maintaining professionalism and integrity. Chapter Markers 0:00 The Rise of Frictionless Recording 1:00 AI Tools Enable Passive Recording 2:30 Why Lawyers Record Conversations 4:00 Legal Risks of AI Recordings 5:00 Biometric Privacy and AI Tools 6:30 Ethical and Client Trust Issues 7:20 Moral Implications of Covert Recording 8:30 Practical Recording Best Practices 9:45 Transparency, Sharing, and Final Thoughts Resource Links (a weekly AI workshop for lawyers) the ChatGPT Lab (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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320: AI in Legal Decision-Making: The Dawn of a New Era
12/16/2025
320: AI in Legal Decision-Making: The Dawn of a New Era
In this episode, Ernie explains how the American Arbitration Association is now using AI to draft decisions, subject to human review. The discussion covers the importance of transparency, control, and human oversight in the arbitration process, as well as the potential for AI to improve access to justice by making dispute resolution faster and more cost-effective. Key Takeaways AI is not about replacing humans but enhancing their capabilities. The American Arbitration Association is pioneering AI in legal disputes. AI can draft decisions, but humans retain final authority. Transparency and control are crucial in the arbitration process. Party validation ensures fairness and understanding in disputes. Governed AI operates within strict guidelines to ensure accuracy. The system learns from human edits to improve over time. Speed and cost savings are significant benefits of AI arbitration. AI can open doors to justice for underserved populations. This technology may signal a fundamental shift in legal processes. Resource Links (a weekly AI workshop for lawyers) the AI Lab (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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319: Gavel Exec: AI Copilot for Legal Drafting
12/09/2025
319: Gavel Exec: AI Copilot for Legal Drafting
Show Notes In this podcast episode, Ernie Svenson interviews , a former attorney turned tech entrepreneur, about her journey in creating Gavel, a legal technology platform. shares her experiences in building and , tools designed to automate document creation and enhance legal drafting with AI. The conversation explores the integration of these tools with Microsoft Word, the importance of user experience, and the future of AI in the legal field. addresses common misconceptions about AI, the concept of 'vibe lawyering,' and how these technologies can empower lawyers to focus on more meaningful work while improving efficiency. Takeaways transitioned from law to tech to help domestic violence survivors. automates document creation for legal professionals. serves as an AI copilot within Microsoft Word. The platform is designed to enhance collaboration and efficiency. AI tools can help lawyers focus on higher-level tasks. Misconceptions about AI include fears of job loss in the legal field. Vibe lawyering encourages creative legal thinking with AI assistance. Training junior associates can be streamlined using AI playbooks. integrates with existing workflows to improve productivity. The future of legal practice will likely include AI as a standard tool. Resource Links (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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318: AI is a consensus machine (and here's why that's good for some lawyers)
11/26/2025
318: AI is a consensus machine (and here's why that's good for some lawyers)
Show Notes In this episode, Ernie discusses the impact of AI on the legal profession, emphasizing that while AI may replace surface-level tasks, the best lawyers will thrive by focusing on deeper, strategic thinking and understanding complex legal outcomes. Takeaways The best lawyers won't just survive this wave of AI. They're gonna dominate. If your work is mostly surface level, AI is gonna replace you. To remain indispensable, focus on outcomes and hidden risks. Understanding the chessboard of legal scenarios is crucial. Lawyers must evolve their skills to adapt to AI advancements. AI should be seen as a tool, not a replacement. Strategic thinking is key in the legal profession. The future of law requires innovation and adaptation. Surface-level tasks can be automated, but deeper insights cannot. Indispensable lawyers will thrive in the AI era. Resource Links (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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317: AI, ClioCon, and the Future of Law: What Lawyers Need to Know Now
11/04/2025
317: AI, ClioCon, and the Future of Law: What Lawyers Need to Know Now
In this episode, California attorney Jeff Lewis and I discuss the recent Clio conference that took place in Boston, which we both attended along with 2,700 other lawyers. There was a lot of discussion about AI and how its growing adoption will impact lawyers in the coming years. We of course will discuss Richard Susskind's Keynote speech, which was a disturbing warning about the massive disruption AI is likely to bring to the legal profession. Jeff called it a "gut punch" and you'll want to hear why he found Susskind's speech so unsettling. Topics Discussed Clio’s New AI Tools and Integration Plans The Legal Trends Report and Data Insights Clio's 1$ Billion V-Lex Acquisition and what it means Peggy Gruenke’s KPI Session Takeaways Richard Susskind’s take on AI and the Future of Law AI Adoption Challenges and Lawyer Resistance Future of Legal Careers and AI Skills Lawyer Reactions to Susskind's AI Predictions Resource Links summarizing Susskind's speech (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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316: Inside the Smartphone-Powered Law Firm (with Elise Buie)
10/15/2025
316: Inside the Smartphone-Powered Law Firm (with Elise Buie)
What if you could run a thriving 40-person law firm entirely from your smartphone? In this episode, attorney Elise Buie—known as “The Smartphone Lawyer”—shares how she scaled her Seattle-based family law practice through radical delegation, smart systems, and the strategic use of virtual assistants. From hiring and managing overseas talent to automating key workflows, Elise reveals how she built a firm that operates seamlessly, even when she’s halfway around the world. She also breaks down the mindset shifts lawyers need to overcome perfectionism, embrace technology, and trust others to get things done. Whether you’re a solo practitioner or managing a growing team, you’ll learn how to delegate more effectively, streamline your operations, and create a practice that supports your life—not the other way around. Topics Covered Overview of Elise’s Practice Using Virtual Assistants for 24/7 Support The Power of Delegation Overcoming Perfectionism and Letting Go Delegating Personal Life Tasks How to Start Delegating and Write SOPs Focusing on High-Value Work Running a Law Firm from a Smartphone Slack as a Central Command Hub Why Elise's Firm Pays for Slack Key Apps: Clio, Dropbox, and Payroll Tools Using Loom for Communication AI Note-Taking and Granola Recommendation Hiring and Onboarding Virtual Assistants Filipino Virtual Assistants and Firm Culture Addressing Privacy and Security Concerns How Elise’s Firm Uses AI Final Advice: Delegate Everything You Can Resource Links Elise's Elise's Elise's email address: AI notetaking tool (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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315: Email is the Most Under-leveraged Marketing Channel for Lawyers (with Tyler Cook)
09/16/2025
315: Email is the Most Under-leveraged Marketing Channel for Lawyers (with Tyler Cook)
Email isn’t dead—it’s dominating. In this episode, email marketing expert Tyler Cook explains why email remains the highest ROI marketing channel for lawyers (and just about everyone else). You'll learn: Why email still outperforms social media by a mile What kind of emails people actually want to read The 3 automations every lawyer should set up—no exceptions How to use AI to write powerful emails fast (without sounding robotic) The truth about open rates, sender reputation, and avoiding spam filters Whether you're brand new to email marketing or ready to take your list to the next level, this episode gives you a clear roadmap—and some surprising tactics most lawyers miss. Plus: Tyler shares his favorite pro-level deliverability tips, and how even a tiny list can bring in big results when used the right way. Resource Links Tyler Cook: Tyler Cook: Tyler Cook: (SEO expert) (author of 80/20 Marketing book) (email verification) (email platform for newsletters) (CRM and email sending platform) (email marketing guru) (helps write good emails) (AI-powered marketing copy) (marketing copy assistant) (get automatically notified of important news) (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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314: Why law firm SOP manuals are now obsolete (because of AI)
09/09/2025
314: Why law firm SOP manuals are now obsolete (because of AI)
Law firms love their SOPs—binders full of screenshots, arrows, and step-by-step instructions. But here’s the problem: they take months to build, cost thousands to produce, and go out of date the moment software updates. There’s a better way. In this episode, I break down how forward-thinking lawyers are replacing outdated SOPs with AI-powered prompt libraries that actually get work done. You’ll hear real examples, learn why prompts are more reliable than manuals, and see how this simple shift can save your firm hours every week. If your SOP binder feels more like dead weight than a useful tool, this episode will show you what to do instead. Episode Links (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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313: The New Rules of SEO for Lawyers in the Age of AI (with Megan Hargroder)
08/26/2025
313: The New Rules of SEO for Lawyers in the Age of AI (with Megan Hargroder)
AI is changing how people search for lawyers, and that means your website has to do more than just “look professional.” In this episode, Megan Hargroder (of explains what works—and what doesn’t—when it comes to getting found online today. Megan also shares a powerful new strategy for ranking ethically while building long-term trust with potential clients. Episode Links website with Megan (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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312: The Release of GPT-5 and How to Escape the Vortex of Bad Information
08/12/2025
312: The Release of GPT-5 and How to Escape the Vortex of Bad Information
When big news drops—whether it’s politics, celebrity scandal, or the launch of GPT-5—the internet spins into a frenzy of hot takes, half-truths, and hype. In this episode, we discuss the rollout of GPT-5 as a case study in how to filter out bad information, pace your learning, and make better decisions without getting sucked into the vortex. You’ll hear why intentionality matters more than speed, how to choose the right sources, and the simple habits that keep you focused on what’s real and useful. Resource Links (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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311: Protecting Client Data in the Age of AI
07/15/2025
311: Protecting Client Data in the Age of AI
As AI tools become more prevalent in law practice, how do we keep our client data secure? In this episode, we address the biggest risks lawyers face and how to navigate them without losing the benefits of tools like ChatGPT. You’ll hear the latest insights from a consensus group of 30 legal pros, including what paid AI tools to trust, how to enable privacy settings, and why redacting sensitive info (and getting client consent) is non-negotiable. Plus, a behind-the-scenes look at the ChatGPT Lab—your go-to hub for safe, effective AI use in law. General Resources OpenAI's Carolyn Elefant's AI 'Teach-In' for Lawyers () Other Resources (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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310: The Power of Direct Mail for Lawyers: Insights from Wilson Zehr
06/17/2025
310: The Power of Direct Mail for Lawyers: Insights from Wilson Zehr
Too many lawyers focus only on digital marketing and overlook one of the most effective ways to reach clients: direct mail. In this episode, you'll hear from Wilson Zehr, the creator of ZairMail, about why direct mail remains effective and how his platform makes it as simple as sending an email. Wilson breaks down the costs, strategies, and formats that help lawyers connect with their ideal clients through the mailbox. General Resources Wilson Zehr's Other Resources (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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309: Tech-Driven Insights from Solo Lawyer Lee Rudin
06/04/2025
309: Tech-Driven Insights from Solo Lawyer Lee Rudin
How can a solo personal injury lawyer run a leaner, more profitable practice without sacrificing client service? Lee Rudin, a New Orleans-based attorney, shares the tech stack and outsourcing strategies that help him do exactly that. In this episode, you'll discover: The tools Lee swears by—like Text Expander, Demands AI, and File Vine—and how they save him hours every week How virtual assistants fit into his system and boost efficiency His approach to marketing with short-form video and social media to attract ideal clients Whether you're drowning in admin work or looking to future-proof your firm, Lee’s approach offers a real-world blueprint for using tech to scale smartly. General Resources Lee's Website: Lee's Phone #: 833-GET-RUDE (toll-free number) Follow @GetRudeLaw on: Instagram, TikTok, YouTube Other Resources (a weekly AI workshop for lawyers) (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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308: Mastering AI: A Lawyer's Guide to ChatGPT
05/20/2025
308: Mastering AI: A Lawyer's Guide to ChatGPT
The best way for lawyers to master AI is to deep on just one tool: ChatGPT. In this episode, you’ll learn practical tips for using it in your practice, why the paid version is worth it, and how to get the most out of it. You’ll also learn about the new ChatGPT Lab, a hands-on training program to help solo/small firm lawyers who want weekly guidance on using AI in their practice. General Resources (get the $20/month version for maximum utiliity) (a weekly AI workshop for lawyers) Other Resources (my techlaw newsletter) (my online community for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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307: Wisper Flow: The AI Assistant You Didn't Know You Needed
05/06/2025
307: Wisper Flow: The AI Assistant You Didn't Know You Needed
Wisper Flow is a no-fuss AI-powered dictation tool that helps you put words into documents or emails three times faster than typing. Because it's powered by AI, it can pick up your style and get better over time. Also, it works fabulously with apps like ChatGPT and Perplexity. In this episode, you'll learn exactly how it can streamline your workflows and free your mind for higher-level work. Resource links (special discount link) Other Resources (my techlaw newsletter) (my online community for lawyers) (a weekly AI workshop for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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306: Revamping Legal Research - The AI Advantage for Solo & Small Firms
04/15/2025
306: Revamping Legal Research - The AI Advantage for Solo & Small Firms
Discover how legal research giants like LexisNexis and Westlaw are being disrupted by low cost AI tools like ChatGPT. Smart solo lawyers are ignoring overpriced AI tools favored by BigLaw in favor of cheaper, more innovative options. Listen to find out which AI-powered legal research options that deliver speed, savings, and simplicity without bloated price tags. Resources from this Episode Carolyn Elefant's (Thomson Reuters / Casetext AI assistant) (Fastcase’s AI research tool) Other Resources (my techlaw newsletter) (my online community for lawyers) (a weekly AI workshop for lawyers) Follow and Review: I’d love for you to follow me if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at .
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305: Improve Your Memory using Proven Techniques (with Anthony Metivier)
04/01/2025
305: Improve Your Memory using Proven Techniques (with Anthony Metivier)
In a world where we rely on digital tools to remember things, the ancient art of memory training seems to have been forgotten. Which is a shame because memory training provides many advantages—especially for lawyers who need to retain vast amounts of information. In this episode, memory expert Anthony Metivier explains how to develop extraordinary recall using personalized techniques that make memorizing more engaging and effective. If you’ve ever wanted a sharper memory and a stronger mind, you’ll relish what you'll learn in this episode. In this episode, you will hear: Learn about memory palaces and association strategies for organizing and recalling complex information. Discover real-world applications of memory mastery, especially in professions like law, for better persuasion and connection. Personalization of memory techniques for effective long-term retention and practical everyday use. Embrace the transformative power of memory training for personal growth and cognitive enhancement. Resources from this Episode by Anthony Metivier Anthony's podcast: My blog post on General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch (a weekly AI workshop for lawyers) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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304: Subscription Pricing for Transactional Lawyers (with Mathew Kerbis)
03/18/2025
304: Subscription Pricing for Transactional Lawyers (with Mathew Kerbis)
Mathew Kerbis transitioned his billable hour practice to one that uses subscription pricing exclusively. Find out how he did this, and how subscription pricing works for transactional lawyers. Also discover how AI is making it work even better. In this episode, you will hear: Transitioning from billable hours to subscription-based legal services Integration of AI tools to enhance legal workflows and client satisfaction Flexible pricing strategies and maintaining low operating expenses Insights from other entrepreneurs on technology-driven innovation Benefits of project-based tracking over traditional time tracking Resources from this Episode Mathew's website: Mathew's podcast: Mathew's - Service Mathew uses and recommends - Service Mathew uses and recommends - Service Mathew uses and recommends General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch (a weekly AI workshop for lawyers) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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303: From Russia with Passion & Drive - Miami attorney Ilona Anderson
03/04/2025
303: From Russia with Passion & Drive - Miami attorney Ilona Anderson
In this episode you'll meet an attorney named Ilona Anderson who was originally from Russia but came to the U.S. when she was sixteen and pursued her passion for law. You'll learn about her first job working in a big Miami firm, where she handled commercial litigation cases. We discuss the importance of using systems and her interesting take on what good systems look like in a law practice. We talked about the best tools to store SOPs, and why she's exploring the use of a popular tool called Notion (and why I recommended she think that decision through carefully). In this episode, you will hear: Ilona Anderson's journey from Russian immigrant to successful Miami attorney and entrepreneur Founding her own employment law practice after facing career challenges and denied flexible work arrangements Importance of systematization and delegation in law practice management Embracing technology and automation tools like MyCase, GoHighLevel, and AI to enhance legal practice Transition from litigation to trademark law to support entrepreneurs Radical responsibility and mindset shifts for personal and professional growth Resources from this Episode Anthony Metivier's General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch (a weekly AI workshop for lawyers) General Resources Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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302: Photographic Memory: A Skill You Didn't Know You Had
02/18/2025
302: Photographic Memory: A Skill You Didn't Know You Had
In this episode, you'll learn that you have a photographic memory without knowing it. Just like Baton Rouge attorney Tony Clayton who can remember names and faces instantly, which helps him recall details about jury pool members, even groups of 50 to 75 people. By the end of the episode, you'll understand how to unlock this skill to remember anything you want to and you'll be completely astonished. In this episode, you will hear: Unlocking the potential of photographic memory through accessible techniques. Exploring the historical and modern relevance of the loci system, dating back to Simonides of Ceos. Using mnemonic devices and bizarre visual imagery to enhance memorization and retention. The transformative impact of memory mastery on personal and professional growth. Practical applications of memory techniques, including memorizing numbers and historical figures. Resources from this Episode , Joshua Foer , Cal Newport , Harry Lorayne & Jerry Lucas General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch (a weekly AI workshop for lawyers)
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301: Stop Losing Billable Hours: How AI Simplifies Time-Keeping & Billing for Lawyers
02/04/2025
301: Stop Losing Billable Hours: How AI Simplifies Time-Keeping & Billing for Lawyers
Nancy Jeng, co-founder of , reveals how passive time-keeping is changing the game for lawyers—capturing billable hours with zero effort and tailoring entries to your style. Learn how this AI-powered tool integrates seamlessly with Clio, Microsoft, and more, while offering surprising benefits even for lawyers who don’t bill for their time. In this episode, you will hear: The transformative power of AI in legal timekeeping and billing Seamless integration of Billables AI with platforms like Clio, Microsoft, and Google Automation of time capture processes for precise and efficient billing Overcoming challenges in legal time management with AI-driven tools Versatility of Billables AI for various billing models, including flat fee and contingency-based firms Emphasis on personalization and adapting to individual user preferences in billing practices Resources from this Episode (YouTube) from Nancy's demo to Nancy's email address: By the way, you’re eligible for a 50% discount for the first three months of Billables if you mention you came from my podcast. General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch (a weekly AI workshop for lawyers) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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300: Leveraging AI by Balancing Critical & Creative Thinking
01/21/2025
300: Leveraging AI by Balancing Critical & Creative Thinking
Want to harness the power of AI while at the same time minimize risk? Then learn to balance critical and creative thinking as you use AI in your law practice. Listen and get concrete recommendations for making this happen now. In this episode, you will hear: Exploring AI's role in enhancing legal practice for solo and small firm lawyers Balancing critical and creative thinking in law with AI tools Practical steps for integrating AI, starting with low-risk tasks Importance of collaborative learning and peer insights in AI adoption Embracing AI's potential despite its flaws and imperfections Resources from this Episode of General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch (a weekly AI workshop for lawyers) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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299: The Future of Legal Work: What Lawyers Need to Know in 2025
01/07/2025
299: The Future of Legal Work: What Lawyers Need to Know in 2025
How can solo attorneys harness AI to stay sharp and competitive? This episode dives into Microsoft’s new report on AI and how it will impact legal research, document review, and client service. Listen and get practical tips and strategies for leveraging AI in 2025—boosting productivity, streamlining work, and sharpening your edge. In this episode, you will hear: Embracing AI to enhance productivity and client engagement for solo and small firm lawyers Insights from Microsoft's New Future of Work Report on AI integration in legal practices The concept of microproductivity and breaking tasks into manageable parts with AI Addressing concerns about AI diminishing human intelligence and highlighting collaboration benefits AI's role in contract drafting, client communication, and engagement through chatbots Increasing accessibility and affordability of AI tools for solo practitioners AI's potential to contribute to a more equitable legal system and bridge the justice gap Resources from this Episode Microsoft recent report on (Google's tool for generating realistic discussions between AI bots) General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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298: Thinking Like a Philosopher: Jonny Thomson on Truth, AI, and the Socratic Method
12/24/2024
298: Thinking Like a Philosopher: Jonny Thomson on Truth, AI, and the Socratic Method
Oxford philosophy professor Jonny Thomson explains how philosophy sharpens critical thinking, reveals hidden biases, and helps uncover the truth in a messy, complex world. From the Socratic method to the role of testimony and the challenges posed by AI, this episode dives into the intersection of philosophy, psychology, and the modern search for knowledge. A must-listen for lawyers and anyone who values sharper thinking. In this episode, you will hear: Exploration of the intersection between philosophy and artificial intelligence Johnny Thomson's transition from educator to full-time writer and his book "Mini-Philosophy" The role of the Socratic method in philosophy and law Discussion of Meno's Paradox and the debate between rationalism and empiricism Examination of the reliability of knowledge and the importance of reliable sources Contemplation of artificial intelligence's ability to replicate human intelligence Resources from this Episode , book by Jonny Thomson , book by Jonny Thomson , book by Jonny Thomson General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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297: A Year of Remote Lawyering: How Jeff Austin Took His Practice to Patagonia
12/10/2024
297: A Year of Remote Lawyering: How Jeff Austin Took His Practice to Patagonia
In this episode, you'll hear from Jeff Austin, an estate planning attorney from Durham, North Carolina, who spent a year practicing law remotely while living in Argentina with his family. Jeff will explain how he transitioned to a paperless, remote practice, tackling challenges like how to notarize documents remotely, how to manage client communication, and how to handle physical mail. In this episode, you will hear: Jeff Austin's transition to a remote, paperless law practice while living in Argentina. Innovative solutions for remote notarization and client communication. Maintaining ethical standards as a North Carolina attorney practicing abroad. Practical strategies for building a credible online presence and client trust. The importance of technological tools like eSIM cards and virtual mail services. Adaptability and resourcefulness in international living and remote work. Resources from this Episode - Practice management software that Jeff used - A physical mailbox service that scans and manages mail. - Remote notarization service - Concierge estate planning service that provides notary and witness services. - E-reader for reading work-related materials - Portable laptop stand for ergonomic use. General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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296: Mastering Your Zoom Presence: Tips for Looking Professional Online
11/26/2024
296: Mastering Your Zoom Presence: Tips for Looking Professional Online
You should optimize your appearance in online meetings and presentations to appear professional, credible and authoritative. You don't need to do a lot to make that happen, and in this episode you'll find out how with tips for best cameras, mics, backgrounds, plus simple, practical tips for being a good host and attendee. Topics covered: Why Your Zoom Appearance Matters The "Zoom Economy": Investing in On-Screen Appearance DIY Tips for a Professional Look Creating the Perfect Background Lighting and Makeup Tips Upgrading Your Webcam and Microphone Best Practices for Zoom Attendees Hosting Effective Zoom Meetings Conclusion and Additional Resources Resources from this Episode training (free) (the $8,000 studio) Canva (for designing the custom background) Amazon I use and recommend General Resources of the Subscribe to: Check out my Join: '' (valuable business insights for small firm owners) Read: , by Richard Koch Get my new email course: (it's free) Other Resources (email newsletter) (online community for law firm owners) Follow and Review: We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on . Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to My Sponsor Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you’re hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at , and pricing starts at . They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at . Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at Let them know we sent you.
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