loader from loading.io

Helping First-Gen and Low SES Students Succeed: A Regional Model That Works

Changing Higher Ed

Release Date: 07/29/2025

International Student Recruiting in Higher Education—23 Touchpoints, Visa Barriers, and Retention Risks for Boards show art International Student Recruiting in Higher Education—23 Touchpoints, Visa Barriers, and Retention Risks for Boards

Changing Higher Ed

Families are writing universities directly to ask if it’s safe to send their children to the United States. Institutions are also facing longer visa backlogs and growing competition from abroad. In this episode of the , Dr. Drumm McNaughton speaks with , Dean for International Programs and Development at St. Martin’s University, about how leaders can strengthen international enrollment pipelines, improve retention, and protect graduate research capacity. Topics Covered: The 23-touchpoint recruitment model that keeps students and families engaged until they commit How graduate...

info_outline
Enrollment Management Solutions in the Enrollment Cliff Era show art Enrollment Management Solutions in the Enrollment Cliff Era

Changing Higher Ed

This episode of focuses on enrollment management solutions presidents and boards can use to navigate the enrollment cliff. and of Enrollment Intelligence Now join to share practical guidance on setting realistic enrollment goals, aligning enrollment with finance, and . (Part one examined the challenges; this discussion turns to the solutions.) Topics Covered: Setting realistic enrollment goals using 3–5 years of funnel data Why inflated projections undermine trust with CFOs and boards Real-time dashboards and funnel monitoring for early intervention Mission-driven messaging and...

info_outline
Beyond the Headlines: Reframing Enrollment Management in the Enrollment Cliff Era show art Beyond the Headlines: Reframing Enrollment Management in the Enrollment Cliff Era

Changing Higher Ed

Institutions face converging pressures that are reshaping enrollment management. Declining participation rates, tuition discounting that erodes net revenue, international enrollment volatility, and political mandates are forcing colleges to rethink how they attract and retain students. Enrollment management is no longer just admissions and aid — it has become a strategic system linking recruitment promises to student success and institutional stability. In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with . They share how enrollment management has evolved...

info_outline
Caltech’s Approach to Stronger Private Board Governance show art Caltech’s Approach to Stronger Private Board Governance

Changing Higher Ed

Caltech’s board once had nearly 80 members; too many for focused discussion or quick decisions. In this episode of the Changing Higher Ed® podcast, talks with , about how the institution streamlined , strengthened committees, and made trustee reorientation mandatory. Light, who has held senior roles at Carnegie Mellon University and the Semester at Sea program, outlines how Caltech conducts trustee assessments, structures its executive committee, and uses an ongoing governance review to keep the board working at its best. Topics Covered: Governance changes prompted by the pandemic ...

info_outline
How University Leaders Can Transform Institutions with Program Realignment and Scalable Mental Health Services show art How University Leaders Can Transform Institutions with Program Realignment and Scalable Mental Health Services

Changing Higher Ed

40% of California’s licensed doctoral psychologists come from one university that nearly failed a decade ago. Their turnaround didn’t come from diversifying programs or chasing enrollment—it came from making the hardest decision in higher ed: cutting what wasn’t excellent. In this episode of the , speaks with , President and CEO of Alliant International University, about how institutional leaders can drive by making tough calls, realigning programs, and embedding scalable mental health support into their core operations. Drawing from Alliant’s strategic shift, Vaughn explains why...

info_outline
Helping First-Gen and Low SES Students Succeed: A Regional Model That Works show art Helping First-Gen and Low SES Students Succeed: A Regional Model That Works

Changing Higher Ed

With first-generation and low SES students facing steep barriers to completion and career entry, Great Jobs KC has built a replicable model that starts in high school, continues through college, and delivers real workforce outcomes. In this episode of the , Dr. Drumm McNaughton speaks with about how regional collaboration, wraparound services, and employer partnerships are beyond graduation. Phalen outlines how Great Jobs KC collaborates with 24 higher education institutions, over 150 employer partners, and K–12 feeder systems to support students from high school through college...

info_outline
Washington Update: July 2025 Reconciliation Bill’s Impact on Higher Ed show art Washington Update: July 2025 Reconciliation Bill’s Impact on Higher Ed

Changing Higher Ed

Higher education leaders are facing the most sweeping set of federal regulatory and funding changes in over a decade. In this Washington Update episode of the , Dr. Drumm McNaughton welcomes back frequent guest Tom Netting, president of TEN Government Strategies, to discuss the July 2025 budget reconciliation bill—federal legislation that significantly alters student loans, Pell Grants, institutional accountability, and the rules governing program eligibility. While not a formal reauthorization of the Higher Education Act, the bill introduces statutory earnings-based accountability for...

info_outline
Building a Connected College by Aligning Strategy and Services show art Building a Connected College by Aligning Strategy and Services

Changing Higher Ed

Most colleges rely on more than 20 disconnected systems to support students, creating confusion, reducing engagement, and lowering graduation rates. In this episode of the Changing Higher Ed® podcast, speaks with  is the founder of brightspot Strategy (acquired by in 2020) and the author of about how building integrated systems where strategy, services, and technology work together can improve student outcomes without increasing institutional complexity or cost. Felix, who has worked with more than 100 institutions including MIT, NYU, and the University of Virginia, draws on his...

info_outline
Using AI to Fix Admissions and Enrollment Without Losing the Human Touch show art Using AI to Fix Admissions and Enrollment Without Losing the Human Touch

Changing Higher Ed

AI can change how colleges and universities approach enrollment, making it faster, fairer, and more aligned with student success. In this episode of , Dr. Drumm McNaughton talks with , about how institutions can use artificial intelligence to improve admissions, automate routine tasks, and personalize support without losing the human touch. Drawing on real-world implementations at Western Governors University, Franklin University, and others, Fernando outlines how AI enables institutions to make faster admissions decisions, better assess student fit, and improve long-term outcomes. He also...

info_outline
How Utah State Is Using a Connected Campus to Boost Student Engagement and Persistence show art How Utah State Is Using a Connected Campus to Boost Student Engagement and Persistence

Changing Higher Ed

Digital transformation in higher education often focuses on technology. But for Utah State University, the transformation has been about outcomes: improving retention, strengthening equity, and building scalable systems of support without overhauling infrastructure. In this episode of the ,  speaks with , about how the institution designed and implemented a connected campus strategy that integrates advising, communications, and academic support into a single mobile-first platform. Drawing on her decades of experience in higher ed and edtech leadership, Eborn shares how USU replaced...

info_outline
 
More Episodes

With first-generation and low SES students facing steep barriers to completion and career entry, Great Jobs KC has built a replicable model that starts in high school, continues through college, and delivers real workforce outcomes. In this episode of the Changing Higher Ed® podcast, Dr. Drumm McNaughton speaks with Great Jobs KC CEO Earl Martin Phalen about how regional collaboration, wraparound services, and employer partnerships are helping underserved students succeed beyond graduation.

Phalen outlines how Great Jobs KC collaborates with 24 higher education institutions, over 150 employer partners, and K–12 feeder systems to support students from high school through college graduation and into strong first jobs. Through initiatives like KC Scholars and the Great Jobs KC scholarship, the organization provides $50,000 per student for tuition, transportation, and wraparound support—including case managers, success coaches, and career placement services.

This episode offers practical, data-backed insights for institutional leaders working to improve retention, increase degree completion, and strengthen job placement results for underserved students through strategic regional partnerships.

Topics Covered:

  • The unique needs of first-generation and low SES students
  • Designing holistic support systems that extend beyond financial aid
  • How to build college-employer partnerships that deliver job outcomes
  • Regional collaboration between 24 colleges and over 150 employers
  • The role of scholar advocates and success coaches in student persistence
  • How investing $50,000 per student can produce high ROI
  • Measuring impact: retention, completion, and employment rates

Real-World Examples Discussed:

  • Great Jobs KC’s partnership with regional colleges, including UMKC, Avila, William Jewell, and Donnelly College
  • How the KC Scholars program helps high school students complete FAFSA, ACT prep, and college planning
  • Employer partnership models, including apprenticeships, internships, and work-based learning
  • The importance of wraparound services like transportation and mental health support in student success
  • Scholar experiences navigating college with the help of long-term coaching

Three Key Takeaways for Higher Ed Leadership:

  1. Institutions that want to serve first-gen and low-income students need more than scholarships—they need scalable systems of support.
  2. Long-term coaching and employer-aligned programs can dramatically improve retention, completion, and career outcomes.
  3. Regional collaboration between colleges, K–12 schools, and employers isn’t just ideal—it’s necessary to build equitable education-to-career pipelines.

Recommended For:

Presidents, provosts, trustees, enrollment and student success leaders, and system executives seeking replicable strategies to improve access, retention, completion, and career outcomes for first-generation and low SES students.

Read the transcript on our website:
https://changinghighered.com/first-gen-and-low-ses-student-success-strategies/

#HigherEdLeadership #StudentSuccess #FirstGenStudents #LowSESStudentSuccess #RegionalCollaboration #HigherEducationPodcast