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223: [6 minutes] Big News: The Child Life On Call App is Now SupportSpot!

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

Release Date: 07/01/2024

235: A Mother’s Journey of Love, Loss, and Resilience- Kathy's Story show art 235: A Mother’s Journey of Love, Loss, and Resilience- Kathy's Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

“If anybody was to ask me what is one of my biggest strengths, I have to tell them it's resilience… You can throw almost anything at me and I can handle it. I mean, there isn't anything any bigger in this world than losing a child.”-Kathy In this heartfelt episode, Katie Taylor sits down with Kathy, a mother who shares her journey of raising and caring for her daughter Lauren  through multiple medical challenges and eventual passing. Kathy’s story is both heart-wrenching and inspiring. Kathy reflects on the emotional, physical, and logistical challenges of managing long hospital...

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234: Expert Child Life Tips for Supporting Children Through an Upper GI Procedure show art 234: Expert Child Life Tips for Supporting Children Through an Upper GI Procedure

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

  Today's episode is dedicated to the loving memory of Dr. Meredith Hitch, a cherished pediatric gastroenterologist at Ochsner Baton Rouge.   “You want to make sure that you are ready to be able to prepare not only yourself but your kiddo.” - Emily Martinec, CCLS   In this episode host Katie Taylor chats with Emily Martinec, another experienced Child Life Specialist. These two dive into the complexities of preparing children for an upper GI procedure. They provide valuable insights and practical tips for both parents and fellow specialists, sharing lessons learned from their...

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233: From NICU Nurse to NICU Mom: Premature Twins born at 33 weeks - Brittney’s Story show art 233: From NICU Nurse to NICU Mom: Premature Twins born at 33 weeks - Brittney’s Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

A huge thank you to our sponsor of today's podcast,  30% of children struggle with constipation and it can feel impossible trying to find a solution for your child. Especially if your child has food allergies or has a condition or illness, you want to feel good about the products you are selecting for your child. To me, finding a company whose products have the highest quality and natural ingredients is really important.   Begin Health®’s flagship product, Growing Up Prebiotics, is a tasteless, textureless fine powder that easily mixes into water, juice, or smoothies. This...

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232: Preparing and Supporting your child: A son with Breath Holding Spells-Alessandra's Story show art 232: Preparing and Supporting your child: A son with Breath Holding Spells-Alessandra's Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

A huge thank you to our sponsor of today's podcast, 30% of children struggle with constipation and it can feel impossible trying to find a solution for your child. Especially if your child has food allergies or has a condition or illness, you want to feel good about the products you are selecting for your child. To me, finding a company whose products have the highest quality and natural ingredients is really important.   Begin Health®’s flagship product, Growing Up Prebiotics, is a tasteless, textureless fine powder that easily mixes into water, juice, or smoothies. This makes...

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231: Child Life Specialist Secrets: Flu Shot Prep Strategies Every Parent Should Know show art 231: Child Life Specialist Secrets: Flu Shot Prep Strategies Every Parent Should Know

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

Child Life Specialist Secrets: Flu Shot Prep Strategies Every Parent Should Know Thank you to the sponsor of today's podcast: In this episode of the Child Life On Call Podcast, hosts Katie Taylor and Emily Martinec, both certified child life specialists, discuss strategies for preparing, supporting, and responding to children during flu shots. The conversation extends to other medical experiences, offering developmentally appropriate ways to engage children. They emphasize collaboration with medical professionals, highlight coping techniques, and provide resources like the Support Spot app...

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230: Navigating Childhood Cancer: Supporting families through her own experience - Heather's Story show art 230: Navigating Childhood Cancer: Supporting families through her own experience - Heather's Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

230: Navigating Childhood Cancer: Supporting families through her own experience - Heather's Story  "We’ve joined a club that nobody wants to be a part of, but the good part is we have the best members." A huge thank you to our sponsor of today's podcast, 30% of children struggle with constipation and it can feel impossible trying to find a solution for your child. Especially if your child has food allergies or has a condition or illness, you want to feel good about the products you are selecting for your child. To me, finding a company whose products have the highest quality and...

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229: Trusting your parental Instincts when addressing your child's chronic pain- A son with Juvenile Arthritis- Kim’s Story show art 229: Trusting your parental Instincts when addressing your child's chronic pain- A son with Juvenile Arthritis- Kim’s Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

"Trust your gut. If your parent radar comes up and says this is not right, keep pushing." – Kim   In this episode, Katie Taylor speaks with Kim Miller, a mother whose journey navigating her son Grant’s diagnoses of juvenile arthritis reshaped her life. Kim shares how her relentless advocacy led her family through unimaginable challenges, including managing chronic pain and finding the right medical care. Her inspiring story unfolds from the hardships of watching her son struggle to walk, to his incredible transformation into an NFL player. The episode highlights the critical role of...

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228: Early Diagnosis, Advocacy and Equity: A daughter with Cystic Fibrosis- Nikki's Story show art 228: Early Diagnosis, Advocacy and Equity: A daughter with Cystic Fibrosis- Nikki's Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

"We are the experts on our daughter and we deserve a say, and we deserve to be given the time to ask questions." – Nikki DeLeo  We extend our sincere gratitude to our sponsor for this episode, Gebauer PainEase®. We are pleased to provide more information about this product, and we invite you to learn more by visiting their website.    In this heartfelt episode, host and Certified Child Life Specialist Katie Taylor speaks with Nikki DeLeo, a mother of Taylor, her daughter who has Cystic Fibrosis (CF). Katie and Nikki discuss Nikki’s journey navigating her daughter Taylor's...

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227: Searching for a Diagnosis: A Rare Disease Mom and Advocate's Journey - ADCY5 Gay's Story show art 227: Searching for a Diagnosis: A Rare Disease Mom and Advocate's Journey - ADCY5 Gay's Story

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

"If you have a doubt about something with your child or a family member, it's just really important to keep pushing through and get to the answers." – Gay Grossman In this episode, host Katie Taylor speaks with Gay Grossman, a passionate patient advocate and mother, about her journey navigating the rare disease world. Gay shares her experience of seeking a diagnosis for her daughter, advocating for genetic testing, and supporting families through complex medical and educational challenges. Her story highlights the importance of persistence, building a support network, and staying organized....

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226. Moms on a Mission: Raising Pediatric Feeding Disorder Awareness with Jaclyn & Athena from Feeding Matters show art 226. Moms on a Mission: Raising Pediatric Feeding Disorder Awareness with Jaclyn & Athena from Feeding Matters

Child Life On Call: Parents of children with an illness or medical condition share their stories with a child life specialist

"Combining my personal experiences as a mom with my professional role has given me a unique perspective on the challenges families face and the solutions they need." - Jaclyn Pederson   In this insightful episode, host Katie Taylor speaks with Jaclyn Pederson, CEO of Feeding Matters and mother, and Athena Flicek, a dedicated mother of a child with feeding difficulties, about the complexities of pediatric feeding disorders. Jaclyn and Athena share their personal and professional experiences, emphasizing the importance of early intervention, advocacy, and comprehensive resources. They...

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Episode Description:
In this special impromptu episode, Katie Taylor, Certified Child Life Specialist and CEO of Child Life On Call, shares some exciting news! We're rebranding our beloved Child Life On Call app to SupportSpot.

Tune in to hear why we made this change and what it means for you and your family. Plus, get a sneak peek into the new features and benefits you can expect from SupportSpot. This is an announcement you won’t want to miss!

Show Notes:

[00:00] Introduction

  • Welcome from Katie Taylor
  • Brief overview of the exciting announcement

[00:30] Reflecting on the Journey

  • Katie’s background and passion for child life services
  • The origin of the Child Life On Call podcast and its impact

[01:00] The Big Announcement

  • Introducing the rebrand: Child Life On Call app is now SupportSpot
  • Reasons for the change:
    • Enhanced Clarity: SupportSpot better reflects the app’s purpose and broadens its appeal
    • Broader Appeal: Communicates the app as a comprehensive family support resource during medical experiences

[02:00] The Power of Prepared and Empowered Parents

  • The importance of parents knowing what to expect and how to advocate for their children
  • The impact of child life services beyond children’s hospitals

[03:00] The Evolution of Child Life On Call

  • From podcast to app: How Child Life On Call grew to SupportSpot
  • The incredible journey and feedback from parents and care teams

[04:00] Features and Benefits of SupportSpot

  • Overview of new features and improvements
  • Access to resources, child life tips, procedure guides, therapeutic activities, and more

[05:00] How to Get SupportSpot

  • Available for download on iOS and Android
  • Keeping the price low to ensure accessibility for all families
  • Encouraging parents to spread the word

[06:00] Continuing Hospital Partnerships

  • Ongoing collaboration with hospitals to ensure families have access to the app at no cost
  • The vision for future growth and impact

[06:30] Conclusion

  • Katie’s promise to parents: Empowerment and confidence in healthcare situations
  • Closing remarks and gratitude for the support

Links and Resources:



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