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The Winning Perspective for Business from an Olympic Perspective

In the Hot Seat

Release Date: 06/11/2025

Beyond Resilience: What it Really Takes to Build, Lead, and Last show art Beyond Resilience: What it Really Takes to Build, Lead, and Last

In the Hot Seat

There are no silver bullets, but there is a pattern to success. This episode of In The Hot Seat welcomes back fintech strategist and author Leda Glyptis to unpack what it truly takes to build, lead, and last in an industry where 95% of startups fail. From redefining success as “the art of not dying” to the difficult introspection founders have to do when they hit a wall, Leda and Denise offer up an alternative to toxic hustle culture and break down why experience, boundaries, discipline and leadership are key.   Key Takeaways. [0:00] Denise Johansson puts Leda Glyptis, author and...

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In the Hot Seat

From podiums to businesses. Elite sports and high-performing businesses operate under the same unforgiving principles: driving performance requires inspired leadership, clear goals, strict planning, good team dynamics and a healthy serving of resilience. The question isn’t if you need all this but whether or not you have what it takes to implement it. The hot seat welcomes paralympic powerhouse Birgit Skarstein, Chief Inspiration Officer at Enfuce, to clear a path forward.   Key Takeaways. [0:00] Denise Johansson puts Birgit Skarstein, Paralympian gold medallist, world — and European...

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Waiting for regulation is boring, you don’t need permission to shake up the world! Marja Innanen, Executive Director of UN Global Compact Network Finland, Monika Liikama, Co-CEO and Co-Founder of Enfuce, and Juspal Manic, CRO at Featurespace, sit in the hot seat for a provocative discussion on UN Sustainable Development Goal 16's overlooked challenges of peace, justice, and strong institutions. Listen in for hot takes on impending regulation and what to do about them, why SDGs are only ever an opportunity for growth, and why you should aim for 100% when outsmarting fraudsters.  ...

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Wild West or world of opportunity for fintechs? Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava jump into the hot seat. Listen in for insights on what the most recent AI revolutions might mean for fintechs, the types of regulations being put forward, the impacts of horizontal versus vertical regulation, why GenAI is an expert tool for experts, and what early-adopting organisations might be doing wrong when it comes to their data.   Key Takeaways. [0:00] Denise Johansson puts Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava, in the hot...

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In the Hot Seat

Ready for a steamy tech love story?. Thorbjørn Fink, COO of Pleo joins Denise for a spicy chat in the hot seat. Learn from Pleo and Enfuce’s love story about building winning partnerships, maintaining great communication, making compromises and navigating the occasional rough patch. Denise and Thorbjørn discuss learning the right love languages, building trust, and dealing with a partner if the shoe doesn’t fit.   Key Takeaways. [0:00] Denise Johansson puts Thorbjørn Fink, COO of Pleo and longtime business partner, in the hot seat. [3:42] Being a supplier is one thing, being a...

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Are you ready for money in the Metaverse? David Birch, payment industry legend and Author of Money in The Metaverse joins the hot seat to discuss what fintechs need to know about the future of payments in the Metaverse, what exactly the Metaverse is and why it isn’t just a virtual space and how it might help level the playing field when it comes to being more inclusive, and tackling fraud!   Key Takeaways. [0:00] Denise Johansson puts David Birch, payment industry legend and Author of Money in The Metaverse, in the hot seat. [3:30] David points out the fundamental differences in...

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Financial fraud is a full-blown epidemic. Geoff White, Investigative Journalist and Author of Rinsed jumps in the hot seat to explain the current landscape, what the future might look like, and how getting back to the basics of employee engagement might be the best defense companies have against fraudsters.   Key Takeaways. [0:0] Denise Johansson puts Geoff White, Investigative Journalist and Author of Rinsed, in the hot seat. [2:24] Social media feeds are feeding the fraud epidemic while a cashless society removes friction for laundering and money routing. [4:53] Geoff explains how the...

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In the Hot Seat

Can banks do what needs to be done to stay alive? How can the legacy players stave off the next ice age? Leda Glyptis, recovering banker and author, and Monika Liikamaa Co-Founder and Co-CEO of Enfuce burn up the hot seat with a no-holds-barred discussion on how parasitic relationships, hedging bets, and corporate FOMO killed off countless fintechs with great potential! And, just wait till they dish on why banks need to start moving away from in-house builds and into partnerships to truly succeed in a customer-driven world!   Key Takeaways. [0:0] Denise Johansson puts Leda Glyptis,...

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In the Hot Seat

Disrupt the status quo and give power to the people! Felipe Hillard from the Bank of London, jumps in the hot seat to tackle the notion of control (and why sharing is a good thing), how inclusivity helps align payment solutions with customer needs, why choosing value over profit puts you squarely in the eye of the finance revolution, and why honing your purpose and focus in the fintech space can save you from going extinct.   Key Takeaways. [0:0] Denise Johansson puts Felipe Hillard, Chief Client Officer at the Bank of London, in the hot seat. [2:01] The historical context and current...

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In the Hot Seat

What does an AI future mean for fintech? Matthew Gardiner, from A1 AI, jumps in the hot seat for a burning discussion on what fintechs need to do today to be part of an AI future, how fraudsters provide a great learning opportunity, and why you need to start using AI in your organization today.   Key Takeaways [0:0] Denise Johansson puts Matthew Gardiner, founder of A1 AI, in the hot seat. [3:15] Matthew shares how long he has been learning about AI. [4:23] Why this AI revolution cycle is the most important one to date as we walk into the supercomputing age. [5:46] Matthew shares where...

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More Episodes

From podiums to businesses. Elite sports and high-performing businesses operate under the same unforgiving principles: driving performance requires inspired leadership, clear goals, strict planning, good team dynamics and a healthy serving of resilience. The question isn’t if you need all this but whether or not you have what it takes to implement it. The hot seat welcomes paralympic powerhouse Birgit Skarstein, Chief Inspiration Officer at Enfuce, to clear a path forward.

 

Key Takeaways.

  • [0:00] Denise Johansson puts Birgit Skarstein, Paralympian gold medallist, world — and European — rowing and cross-country skiing champion, and Chief Inspiration Officer at Enfuce, in the hot seat.
  • [3:46] Birgit breaks down how world champion and paralympic performance levels are built, bit by bit, with grit and determination.
  • [6:38] Because nobody wants to train every single day, or go to work every single day, finding the strength to overcome your own mental barriers requires a solid plan.
  • [9:11] The nordic traits — shared by Denise — that have propelled Birgit’s career!
  • [13:20] Birgit explains how she fell in love with Enfuce during a keynote she delivered for the team.
  • [16:54] How business and sports intersect in terms of achievement and pragmatic goal-setting.
  • [21:59] Birgit speaks to the differences in performance depending on group dynamics and leadership and how leadership quality can affect people far deeper than their level of achievement.
  • [27:13] Personal and team resilience work in tandem to promote personal growth and overall group performance.
  • [29:08] Birgit’s definition of resilience and what she looks forward to in her role at Enfuce.
  • [33:10] Denise signs out until the next time she puts an industry leader in the hot seat.

 

People.

  • Guest Birgit Skarstein, Paralympian medalist, World champion and European champion rower and cross country skier as well as CInO of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.
  • Host Denise Johansson, Co-CEO and Co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.

 

Links.

 

Guest Quotes (edited).

  • Doing a startup and then a scale up is so much hard work. There are so many people willing to tell you that it’s never gonna work out. Why not get a safer, better paid job in a big company. Why would you build it yourself? Birgit Skarstein, Enfuce, InTheHotSeat
  • In many ways, you are a startup as an athlete. You have to do a lot of the groundwork yourself and you really have to step up and get your hands dirty. — Birgit Skarstein, Enfuce, InTheHotSeat
  • Reaching those really high performances, making it to the games, to the podium, then to the top of the podium. It requires grit and resilience, and the ability to work really hard. — Birgit Skarstein, Enfuce, InTheHotSeat
  • You make the choice to go for those big goals, and then you break it down to what does that mean every quarter? What does it mean every month? What does it mean every week? What about every day? And what about every session? — Birgit Skarstein, Enfuce, InTheHotSeat
  • Within the year every quarter would have a plan, and then every month, every week, every day. And then I'd be very honest and non-emotional about myself throughout the way. So I'd evaluate a lot and try to adapt if something came up. And if you'd have to change it, then you have to change it in a way that still is loyal towards the goal. — Birgit Skarstein, Enfuce, InTheHotSeat
  • Resilience is about being flexible enough to change and adapt before you are changed. It's about taking control of the things that you can. It's not about not being defeated or not having setbacks or not going through rough times, but being able to stand through them and adapt. — Birgit Skarstein, Enfuce, InTheHotSeat

 

Denise Quotes (edited).

  • We’ve been working with OKRs for a couple of years, but we realised that we really need to break it down further, it needs to go to all the individuals within the company so that they know what they come to do every day. It's taking them and us towards the goal where we wanna be at the end of the year. — Denise Johansson, InTheHotSeat
  • It's not enough to put some values down on paper, you have to talk about what they mean to you and to the team so that they have a chance to show up as you want and give you the results that you expect. — Denise Johansson, InTheHotSeat
  • With Enfuce, we want to challenge the norm of how businesses are being built and how success is being defined. We are daring to test new things and trying to do things differently. — Denise Johansson, InTheHotSeat