303: How Validation Transforms Our Relationships, Lives, and Influence
Release Date: 03/06/2025
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312: How Confidence Is The Key and How You Can Get It, Build It and Keep It
Finding Brave
Thank you for listening to our Finding Brave show, ranked in the Top 100 Apple Career Podcasts! “Whether you’re on an athletic team, a sales force, or a symphony orchestra, you better be honest about what you think about yourself. What you think about yourself and what you think about all the things that happen day by day, that’s what constitutes your confidence.” – Dr. Nate Zinsser Confidence is a character trait that has relatively little to do with what happens to you, but rather it’s a function of how you think. Today’s Finding Brave guest reveals how you can change your...
info_outlineWhat if the key to better relationships, deeper influence, and personal growth wasn’t about fixing problems, but about acknowledging and accepting others? Today on Finding Brave, we sit down with Dr. Caroline Fleck, a licensed psychologist, corporate consultant, and adjunct clinical instructor at Stanford University, to explore the transformative power of validation.
Dr. Fleck is a recognized expert in Dialectical Behavior Therapy (DBT), specializing in working with high-conflict individuals and organizations. Her insights on psychology and human behavior have been featured in major outlets such as The New York Times, Good Morning America, and The Huffington Post. Her new book, Validation: How the Skill Set That Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life, challenges conventional communication habits and offers practical tools for fostering meaningful and productive connections.
In this episode, Dr. Fleck breaks down why validation is often misunderstood and why it’s a crucial skill for improving our personal and professional relationships. She shares how it differs from agreement, fosters emotional safety, and can lead to real behavior change. Using real-life examples, she demonstrates how validation can be a game-changer in parenting, leadership, and even high-stakes corporate environments.
We also explore the science behind validation and discover how mindfulness, understanding, and empathy form the foundation of meaningful human interaction. Tuning in, you’ll learn about the eight levels of validation, common mistakes people make when trying to be supportive, and simple shifts in communication that can dramatically improve trust and influence. Whether you're tackling workplace challenges, parenting struggles, or relationship conflicts, this episode is packed with powerful, real-world strategies you can start using today!
Key Points From This Episode:
- [04:19] Why validation is not about agreement but acknowledging another’s experience
- [12:10] Acceptance as a powerful tool for change, especially in high-conflict situations.
- [14:00] Powerful validation skills that aren’t commonly taught (but should be).
- [16:36] Three key elements of validation: presence, understanding, and care.
- [22:10] How validation helped Dr. Fleck reconnect with her daughter after cancer treatment.
- [26:23] Making change easier by helping people accept their emotions as valid.
- [29:48] A CEO’s success story using validation to navigate workplace conflict.
- [36:37] Reasons that problem-solving often backfires when loved ones just want to be heard.
- [41:15] How validation fosters emotional safety and encourages open communication.
For More Information:
Dr. Fleck’s new book Validation
Dr. Caroline Fleck on LinkedIn
Dr. Caroline Fleck on Instagram
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Quotes:
“Validation must be authentic. If it is not, then you're not validating the other person.” — Dr. Caroline Fleck [0:14:58]
“The first thing you need is mindfulness. You need to be – paying attention non-judgmentally. Through that process, you will – start to understand some part of that person's experience, be it their thoughts, emotions, or behavior.” — Dr. Caroline Fleck [0:16:02]
“Part of the reason [validation] is so transformative for folks, especially folks who have big emotions, is that it – makes it easier to work on change because you're able to accept that your emotions are valid.” — Dr. Caroline Fleck [0:28:03]
“Acceptance is a pathway to change.” — Dr. Caroline Fleck [0:30:46]
“If you open with what's valid and if you see some part of the other person, they're going to be much more open and receptive to collaborating [and] working with you.” — Dr. Caroline Fleck [0:34:04]
“Two-thirds of the time, when we go to people with our problems, we just want to be heard, see that they're valid, and [be] taken seriously.” — Dr. Caroline Fleck [0:40:58]
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