Nonprofit Success: Using Logic Models to Showcase Impact and Improve Organizational Alignment
Release Date: 10/08/2024
Nonprofit Mission: Impact
In episode 136 of Nonprofit Mission: Impact, Carol Hamilton, Elizabeth Engel, and Jamie Notter talk about their new white paper Lean at 10: Culture Eats Methodology for Lunch. Ten years after Engel first explored Lean Startup principles in the nonprofit and association world, she and Notter revisit what’s changed—and what hasn’t. Carol, Elizabeth and Jamie discuss: Why the tools of innovation are accessible, yet the real challenge in adoption lies in organizational culture. how competing commitments, fear of failure, and rigid silos can quietly sabotage innovation efforts ...
info_outlineNonprofit Mission: Impact
In episode 135 of Nonprofit Mission: Impact, Carol Hamilton talks with organizational design consultant Julian Chender about how nonprofits can move beyond simple restructuring to intentional organizational design that aligns strategy, structure, and process. They discuss: how organizational design is not the same as restructuring how design choices impact effectiveness, collaboration, and long-term sustainability. the pitfalls of designing around personalities, the importance of strategic clarity when facing downsizing or merger decisions. The conversation...
info_outlineNonprofit Mission: Impact
In episode 134 of Nonprofit Mission: Impact, host Carol Hamilton welcomes guest Kayla Meyers, founder of Bridgepoint Evaluation, for a conversation about reimagining program evaluation in nonprofits. They discuss: Why evaluation is not an audit or judgment as it has sometimes been in the past It should be a collaborative, curiosity-driven process that opens communication, supports learning, and improves impact. How to create right-sized, useful evaluation practices rooted in strategy and driven by purpose. How evaluation can be a force for good—helping organizations...
info_outlineNonprofit Mission: Impact
In episode 133 of Nonprofit Mission: Impact, host Carol Hamilton and guest Paula Brantner, workplace fairness consultant and founder of Accountability Ignited, unpack the real challenges nonprofits face in preventing harassment, bullying, and misconduct. They talk about: The often-overlooked gaps in nonprofit systems—particularly around reporting mechanisms—and The false sense of security many mission-driven organizations have about their immunity to these issues. How to take a proactive, values-based approach rooted in trauma-informed practices, Why codes...
info_outlineNonprofit Mission: Impact
In episode 132 of Nonprofit Mission: Impact, Carol Hamilton and Justine Krank discuss the realities and nuances of pursuing US government grants for nonprofit organizations. They discuss: common misconceptions including that government grants equals federal grants The challenges and compliance demands that come with government dollars. How to decode complex RFPs -- the hidden requirements that can make or break an application, and how to get an organization truly grant-ready — not just on paper, but with the capacity to manage the work. why the human side of...
info_outlineNonprofit Mission: Impact
In episode 131 of Nonprofit Mission: Impact, Carol Hamilton and Melissa Kessler explore the intersection of communications and organization development, particularly in moments of crisis, transition and change. They talk about how internal communications can either reinforce or undermine values, strategy, and humanity within an organization. how to navigate layoffs, restructuring, or organizational shifts with humanity why how we communicate is just as important as what we decide. Episode highlights: 💬 “It’s a Communications Problem” – Or Is It? [00:09:27]...
info_outlineNonprofit Mission: Impact
In episode 130 of Nonprofit Mission: Impact, Carol reflects on five years of podcasting and the sobering state of the nonprofit sector in 2025. While celebrating milestones, she also underscores the challenges nonprofits face amidst unprecedented political attacks, funding cuts, and threats to long-standing principles like nonpartisanship. Despite these challenges, Carol highlights the resilience, innovation, and critical role nonprofits play in society—from filling essential gaps to fueling social movements, strengthening democracy, and sparking innovation. She calls on nonprofit leaders to...
info_outlineNonprofit Mission: Impact
In this episode of Nonprofit Mission: Impact, Carol Hamilton gives a tribute to nonprofit consulting star and nonprofit governance and fundraising expert Sabrina Walker Hernandez, President & CEO of Building Better Boards, by re-releasing their conversation from 2021. Ms. Hernandez passed away in July 2025 after a long battle with cancer. Episode highlights: [00:06:45] Finding Her Why: From Law to Nonprofit Service [00:13:00] Breaking Down the Fundraising Cycle [00:18:30] A Mantra for Courage: It’s Not About You [00:21:15] Helping Board Members Identify Donors: The List Generator...
info_outlineNonprofit Mission: Impact
In episode 128 of Nonprofit Mission: Impact, Michael Randel joins Carol to explore how psychological safety—often dismissed as a “soft” concept—plays a critical role in nonprofit team performance, learning, and innovation. They discuss: The connection between organizational readiness and the deeper human dynamics that shape effective leadership and collaboration. What psychological safety looks like in action, Why it’s vital in today’s polarized climate, How nonprofit leaders can foster inclusive, high-trust environments where people feel safe to...
info_outlineNonprofit Mission: Impact
In episode 127 of Mission: Impact, Carol Hamilton speaks with Cat Lazaroff. They talk about her work around engaging white-led and majority-white organizations in meaningful culture change to more inclusive, diverse and equitable cultures. They explore: how nonprofit leaders, especially white leaders, can begin and sustain their own equity learning journeys. Privilege, identity, conflict, organizational culture, and the necessity of holding multiple truths. how culture transformation isn’t about quick fixes, but rather long-term commitments, courageous relationships,...
info_outlineIn episode 108 of Nonprofit Mission: Impact, Carol Hamilton explores how nonprofit leaders can measure and map their organization’s impact through building out their theory of change and program logic models. I explain:
-
That you already have a theory of change, even if it hasn’t been formalized.
-
how making these models explicit not only helps funders and stakeholders understand the value of an organization's work but also aligns teams and improves programs.
-
how organizations can better understand their programs, identify gaps, and articulate how their work drives meaningful change.
-
How to practically put this into action
Episode highlights:
Every Organization Has a Theory of Change (Even If It’s Hidden)
[00:02:32] - Hidden Theories of Change Carol emphasizes that every nonprofit already has a theory of change, even if it’s implicit. The challenge lies in making it explicit and shared across the organization to align efforts and strategy.
[00:03:25] - Logic Models as Blueprints She explains how program-level logic models map out the necessary resources, activities, and expected outcomes, serving as blueprints for program implementation and evaluation.
[00:04:49] - Building a Shared Vision Working together to create a Theory of Change and logic models not only reveals gaps in assumptions but also builds a shared understanding within the organization, strengthening cohesion.
[00:07:12] - Practical Example: Watershed Organization Carol provides a concrete example of a local watershed organization, illustrating how they mapped out their programs in a logic model to address environmental education, citizen science, restoration, and policy work.
[00:09:55] - Keeping Evaluation Simple She advises against overwhelming data collection, encouraging nonprofits to focus on a few key metrics that matter. This helps balance the workload and ensures meaningful learning from evaluations.
[00:11:21] - Hypothesis Testing Carol describes the logic model as a hypothesis, where organizations can test assumptions and adjust programs based on data, making the process an opportunity for learning rather than a pass/fail exercise.
[00:12:29] - Sharing Results with Stakeholders She highlights the importance of sharing results not only with funders but with all stakeholders, customizing communication based on the audience’s interests.
[00:16:05] - Simplifying Program Evaluation Using the example of a peacebuilding nonprofit, Carol explains how she helped them streamline their evaluation process across different programs by designing a unified set of survey questions, enabling more effective data collection.
[00:17:41] - Complexity of Systems Acknowledging the limitations of logic models, Carol encourages organizations to use them as tools to capture a slice of reality and proceed with realistic expectations.
[00:18:56] - Encouragement to Invest in Evaluation Carol encourages nonprofits to invest time in building their Theory of Change and Logic Models, emphasizing that these tools help align strategies, reveal gaps, and strengthen program evaluation.
Related Episodes:
Episode 76 Getting clear on your theory of change
Be in Touch:
✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting
💻 Give us feedback on the show
📚Find the books referred to on Nonprofit Mission: Impact
👥 Like what you heard? Please share the podcast with a colleague or friend
🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review.
😀 Connect with Carol Hamilton ➡️ LinkedIn