Episode 365 - Why Your Pet Business Needs an AI Assistant with Josh Hightower
The Poodle to Pitbull Pet Business Podcast
Release Date: 08/30/2024
Episode 407: Why Your Dog Daycare Staff Don’t Get Enrichment (And What to Do About It)
The Poodle to Pitbull Pet Business Podcast
Do your staff really understand what enrichment is - or are they just nodding along and fluffing it? Are your handlers bought into your values, or just clocking in for another day in the play zone? And is your team helping you upsell enrichment - or would they rather do without it altogether? In this episode, I’m fresh off a sun-soaked break in Menorca and back in the garden with the chickens (update incoming on that front!!) Inspired by the “onboarding” process we used to integrate our new hens into the flock, I’m talking about the vital role onboarding plays - not just for clients,...
info_outline
Episode 406 - Claim the Crown: How to Run Your Pet Business Like Your Very Own K9 Kingdom
The Poodle to Pitbull Pet Business Podcast
Ever wondered why most pet businesses stay stuck in the middle while a few rise to the top? What if you didn’t have to “pay your dues” and could skip straight to the front of the line? And what would your business look like if your competitors couldn’t even see you - let alone catch you? In this sun-soaked, cocktail-fuelled episode recorded just before my summer holiday, I share a sneak peek behind the curtain of my most ambitious event yet: IMPACT 2025: Claim the Crown. You’ll hear how this Game of Thrones-inspired business summit is being crafted to help pet pros dominate their...
info_outline
Episode 405 - What’s Working Now: How Smart Dog Daycare Owners Are Driving Their Business Forward
The Poodle to Pitbull Pet Business Podcast
Are you full of great ideas but unsure which one will actually grows your pet business? Do you keep launching new offers while ignoring the easy wins sitting right under your nose? Are you offering amazing services but suck at selling and making money fro your passion for pets? In this behind-the-scenes episode, I take you inside a week in the life of my mastermind coaching calls. These conversations aren’t wishy-washy 'manifest money at will' bullsh!t motivational sessions - they’re real business owners dealing with real problems in real time. So in this weeks show, I...
info_outline
Episode 404 - The Dog Daycare Hiring Playbook with Josh Hightower
The Poodle to Pitbull Pet Business Podcast
What do you do when your staff quit without warning - and your Indeed ad pulls in nothing but no-shows and duds? Is your hiring process actually attracting the right people - or just weeding through whoever’s left? And how do some daycares seem to have a pipeline of great candidates - while you’re stuck covering shifts yourself? In this episode, I’m sharing an exclusive snippet from a recent webinar with Josh Hightower, my business partner and the tech whizz behind PetBizSuite. Josh built a hiring funnel out of necessity - back when he was running gyms, sleeping on a mattress in the...
info_outline
Episode 403 - Build Your Canine Kingdom: How Eve Molzhon Claimed Her Throne in the Pet Industry (and how you can to at IMPACT 2025!)
The Poodle to Pitbull Pet Business Podcast
What can a self-proclaimed Midwest trailer park kid teach you about building a million-dollar pet business empire? What’s the right way to go from garage-grooming to a full-blown dog daycare dynasty? And how can hiring a VA finally give you back your time and sanity? In this week’s episode, I’m joined by special guest and keynote speaker of Impact 2025, Eve Molzhon. Eve shares her “8 Mile” origin story - going from nothing to running four thriving pet businesses with a combined seven-figure revenue. She opens up about how she made the leap from survival mode to CEO, why there’s...
info_outline
Episode 402 - Fix Your Prices, Fix Your Pet Business: Dom's No BS Guide to Charging More
The Poodle to Pitbull Pet Business Podcast
Are you unknowingly sabotaging your profits with outdated pricing? What’s the real cost of keeping your fees just a little higher than your competitors’? And how can a smarter pricing strategy unlock growth, better clients, and a better life? In this episode, I reflect on some of the most common pricing problems I've tackled recently - from daycare owners rotating tiny increases across services, to facilities that are full but still undercharging. I explain why so many pet pros cling to broken pricing models, and why being the “second most expensive” is no badge of honour. If anything...
info_outline
Episode 401 - Scripting Success: How to Plan, Prioritise and Grow a Pet Biz That Runs Like Clockwork
The Poodle to Pitbull Pet Business Podcast
Can you really write the script of your own success story in the pet business world? What would happen if you planned a whole 12 months ahead instead of just 12 days? And how much progress (and profit) are you leaving on the table by winging it month-to-month? In this solo episode, Dom reflects on his time at the Pet Boarding and Daycare Expo in Las Vegas and shares a behind-the-scenes look at how he plans his own success across his multiple pet business ventures. Using real examples from his own journey, Dom lays out how he’s engineered growth and lasting profits with clarity, confidence,...
info_outline
Episode 400 - The Secret to Bullet-Proof Business Confidence
The Poodle to Pitbull Pet Business Podcast
A short, sweet but very special (400th) episode this week. See, I debated putting together a big montage of past show clips, but in the end I decieded to share an intimate moment from behind the scenes at the recent Pet Boarding and Daycare Expo... You’ll hear two inspiring stories from AJ and Lynnie, staff member and owner of Positively Perfect in Montana, who reflect on how a single conversation from last year sparked a powerful mindset shift around pricing and confidence. AJ explains how she’s already planning to implement seasonal marketing strategies to simplify upsells...
info_outline
Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities
The Poodle to Pitbull Pet Business Podcast
Ever wondered why the top business owners in any industry attend a mastermind every quarter? How can stepping into a hot seat in front of fellow owners change your business perspective? And what surprising lessons do you learn when you stop working in the business and start working on it? In this episode, I’m bringing you along for a unique peek behind the scenes of not one, but two mastermind meetings. In the beautiful city of Annapolis, I hosted my first ever USA Elite mastermind meeting where you’ll get to hear from members like Kim from Fetch Dog Resort, Kim and...
info_outline
398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business!
The Poodle to Pitbull Pet Business Podcast
Are you hiring with confidence or just simply hoping for the best? Do you ever worry what would happen if your whole morning crew called in sick? Can you use automation to attract better staff and save your sanity? In this episode, I’m sharing highlights from the first ever Pet Care Staffing Summit - a game-changing event for dog daycare, boarding, grooming, and pet retail businesses that need to build better teams. We hear first from Eve Molzhon who opens up about the chaos that led her to finally bring on a virtual assistant. Next up is Allison Jacobs, who delivers a hard truth about...
info_outlineAre you struggling to convert leads into appointments for your doggy daycare or pet business?
Wondering how to leverage AI to automate your client engagement and free up your time?
Can AI-powered tools really handle inquiries behind the scenes 24/7?
Yes they can! And in this follow-on episode, Josh Hightower returns to share how pet business owners can integrate AI-driven tools to streamline your marketing efforts and convert more leads into booked appointments.
We dive deep into the power of AI assistants, discussing how they can handle client inquiries, automate follow-ups, and even help pre-qualify leads—allowing you to focus on what you do best: providing exceptional pet care, and growing your business!
Josh also shares real-life examples of how AI has transformed customer engagement in his businesses, including the benefits and challenges of using bots to manage client communications.
Episode Highlights:
- AI-Driven Engagement: Discover how AI assistants can manage client inquiries around the clock, ensuring you never miss an opportunity.
- Streamline the Booking Process: Learn how to use AI to convert leads into appointments without lifting a finger.
- Optimize Your Follow-Ups: Understand how AI can handle lead nurturing, moving prospects closer to booking without overwhelming them.
- Leverage Social Media with AI: Find out how to use AI bots on social media to capture and convert interest into actionable leads.
- Tapping into Hidden Revenue: Explore the potential of reactivating old leads and past clients using AI-driven messaging.
Instant IMPACT: Join the Pet Biz Suite challenge to get hands-on experience with these AI tools and see how they can transform your business. Go to petbizsuite.com/challenge to secure your place now!
Thanks again to Josh for being an amazing guest for the second week running, you can get started with PetBizSuite now by going to petbizsuite.com/speed
A huge shoutout to our amazing show sponsor PACCC (Professional Animal Care Certification Council) you can find out more about PACCC, and apply to join by clicking here now.
If your website is a leaky bucket, if you aren't collecting email addresses or doing any follow up, and you need to plug automation into your business then you should watch my FREE 'How to automate your pet business' webinar, click here now
If you run a seven-figure plus pet business and want to book a private consultation with Dom in 2024, then email Beth on [email protected]. Explain what you need help with, tell me a bit about your business, and if I think I can help, if I think we're a good fit, and if I'm excited by the project we'll book a call to discuss further.
If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now
If you aren't ready for a coach but still need help with marketing then you should join the Pet Business Inner Circle, where you can get access to hundreds of trainings and ask Dom anything inside the members only private forum, then click here now
To apply to join Dom's next level Diamond private coaching program click here now