Episode 365 - Why Your Pet Business Needs an AI Assistant with Josh Hightower
The Poodle to Pitbull Pet Business Podcast
Release Date: 08/30/2024
Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities
The Poodle to Pitbull Pet Business Podcast
Ever wondered why the top business owners in any industry attend a mastermind every quarter? How can stepping into a hot seat in front of fellow owners change your business perspective? And what surprising lessons do you learn when you stop working in the business and start working on it? In this episode, I’m bringing you along for a unique peek behind the scenes of not one, but two mastermind meetings. In the beautiful city of Annapolis, I hosted my first ever USA Elite mastermind meeting where you’ll get to hear from members like Kim from Fetch Dog Resort, Kim and...
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398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business!
The Poodle to Pitbull Pet Business Podcast
Are you hiring with confidence or just simply hoping for the best? Do you ever worry what would happen if your whole morning crew called in sick? Can you use automation to attract better staff and save your sanity? In this episode, I’m sharing highlights from the first ever Pet Care Staffing Summit - a game-changing event for dog daycare, boarding, grooming, and pet retail businesses that need to build better teams. We hear first from Eve Molzhon who opens up about the chaos that led her to finally bring on a virtual assistant. Next up is Allison Jacobs, who delivers a hard truth about...
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Episode 397 - How to Be Your Dog's Superhero: Behind the Scenes at a Book Club Discussion with Jamie Engerdahl
The Poodle to Pitbull Pet Business Podcast
Something different in this weeks special episode, where I’m the guest - not the host! Amazing dog trainer Jamie Gerald invited me to join her international dog trainer book club to talk about my very first book, How to Be Your Dog’s Superhero. What followed was a fantastic discussion about why real connection beats control, and how playing with your dog (yes, on your hands and knees!) can radically transform behaviour and bond. I share the story behind writing the book, the early mistakes I made as a dog walker, and why building a superhero-level relationship with your dog...
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Episode 396 - Stop the Pet Biz Payroll Bleed: How to Slash Labour Costs and Boost Profitability with Sean Felty
The Poodle to Pitbull Pet Business Podcast
Could your staffing costs be draining your profits? How do you scale pet care services without multiplying mistakes? What’s the easiest way to increase profitability without adding more clients? In this episode, I sit down with Sean Felty from Greenlin Pet Resorts - owner of six busy facilities and founder of Next Tree Strategies - to talk about how he’s helping pet care businesses plug their biggest profit leak: labour inefficiency. Sean shares how one payroll misstep at his own company sparked the creation of a labour benchmarking system that’s now saving operators thousands per pay...
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Episode 395: Why a Better Team Means Bigger Profits In Your Pet Business
The Poodle to Pitbull Pet Business Podcast
Do you want a pet business that makes money without running you into the ground? What’s the difference between a business that grows efficiently—and one that just gets busier? And how can better systems set you free while boosting your bottom line? In this episode, I’m joined by Josh Hightower, who shares how pet business owners can create a scalable, automated hiring funnel that attracts, qualifies, and converts great staff. Josh explains how to treat hiring like a sales process—complete with lead magnets, automation, and pre-qualification steps that save you hours and help you...
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Episode 394: Pet Care Staffing Summit Preview: How to Fix Your Pet Care Hiring Problem
The Poodle to Pitbull Pet Business Podcast
Are your staff stuck at a dead end with no room to grow? Could a simple enrichment tweak transform your team’s motivation and retention? What if the key to attracting A+ hires was hiding in plain sight on your website? In this special Pet Care Staffing Summit preview episode, I’m joined by two fantastic guests -Tim Jackson and Joe Latona - who share the strategies they’re using to fix common hiring headaches in the pet industry. First up is Joe Latona from WalkerScout, who outlines the five crucial pieces every pet business owner needs in place to build a high-performing team. From...
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Episode 393: The 2025 Pet Care Staffing Summit is on! Fix Your Hiring Nightmares Once and for All
The Poodle to Pitbull Pet Business Podcast
Are you tired of posting job ads only to hear crickets… or worse, getting flooded with unqualified applicants who disappear after two shifts? Why does it seem like every other business is poaching the best employees while you’re stuck with a revolving door of unreliable hires? And most importantly—what can you do to fix it? The hiring crisis in pet care is real. Business owners are stretched thin, juggling marketing, operations, and an endless cycle of recruiting and retraining. But what if hiring didn’t have to be this hard? That’s why I’m hosting the first-ever Pet Care Staffing...
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Episode 392 - Dom’s Five Step Guide to Pet Business Glory
The Poodle to Pitbull Pet Business Podcast
Are you relying too much on social media to attract clients? What’s the secret to getting the best customers to refer you to their friends? And how can you ensure your business evolves in a way that keeps YOU profitable and happy? In this episode, I share the next five pet biz rules that will help you build a more profitable, stress-free, and future-proofed business. I recently attended a mastermind, where I mapped out the next steps for my own business - focusing on what I enjoy, what actually works, and what needs to change. I also dive into why in this digital age we live in, offline...
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Episode 391: Simple Pet Business Sales Secrets with Adam Delderfield
The Poodle to Pitbull Pet Business Podcast
How do successful entrepreneurs make BIG breakthroughs in their pet business? More to the point, are you getting the help you need to elevate your thinking (and your vision, for where your business will go next?) See, for Dom this week has been all about helping others to move forward, AND I've been getting some help with my business challenges too. Many pet business owners are too stubborn or stupid to invest in the help they need. I regularly invest in coaching, consulting and masterminds, and this week after hosting my own mastermind I spent the day in Southampton with a...
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Episode 390 - Elevating Your Dog Daycare Business with Eve Molzhon
The Poodle to Pitbull Pet Business Podcast
Are you struggling to keep up as your pet business grows? Worried that hiring more staff will lead to more headaches, not more profit? Curious about the strategies top pet business owners use to scale with confidence? In this episode, I sit down with Eve Molzhon from Dog Handler Academy to break down the game-changing strategies pet business owners can use to scale their operations while keeping control, profitability, and sanity intact. We uncover what works (and what doesn’t) when it comes to growing a sustainable, high-profit pet business such as expanding to multiple locations,...
info_outlineAre you struggling to convert leads into appointments for your doggy daycare or pet business?
Wondering how to leverage AI to automate your client engagement and free up your time?
Can AI-powered tools really handle inquiries behind the scenes 24/7?
Yes they can! And in this follow-on episode, Josh Hightower returns to share how pet business owners can integrate AI-driven tools to streamline your marketing efforts and convert more leads into booked appointments.
We dive deep into the power of AI assistants, discussing how they can handle client inquiries, automate follow-ups, and even help pre-qualify leads—allowing you to focus on what you do best: providing exceptional pet care, and growing your business!
Josh also shares real-life examples of how AI has transformed customer engagement in his businesses, including the benefits and challenges of using bots to manage client communications.
Episode Highlights:
- AI-Driven Engagement: Discover how AI assistants can manage client inquiries around the clock, ensuring you never miss an opportunity.
- Streamline the Booking Process: Learn how to use AI to convert leads into appointments without lifting a finger.
- Optimize Your Follow-Ups: Understand how AI can handle lead nurturing, moving prospects closer to booking without overwhelming them.
- Leverage Social Media with AI: Find out how to use AI bots on social media to capture and convert interest into actionable leads.
- Tapping into Hidden Revenue: Explore the potential of reactivating old leads and past clients using AI-driven messaging.
Instant IMPACT: Join the Pet Biz Suite challenge to get hands-on experience with these AI tools and see how they can transform your business. Go to petbizsuite.com/challenge to secure your place now!
Thanks again to Josh for being an amazing guest for the second week running, you can get started with PetBizSuite now by going to petbizsuite.com/speed
A huge shoutout to our amazing show sponsor PACCC (Professional Animal Care Certification Council) you can find out more about PACCC, and apply to join by clicking here now.
If your website is a leaky bucket, if you aren't collecting email addresses or doing any follow up, and you need to plug automation into your business then you should watch my FREE 'How to automate your pet business' webinar, click here now
If you run a seven-figure plus pet business and want to book a private consultation with Dom in 2024, then email Beth on [email protected]. Explain what you need help with, tell me a bit about your business, and if I think I can help, if I think we're a good fit, and if I'm excited by the project we'll book a call to discuss further.
If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now
If you aren't ready for a coach but still need help with marketing then you should join the Pet Business Inner Circle, where you can get access to hundreds of trainings and ask Dom anything inside the members only private forum, then click here now
To apply to join Dom's next level Diamond private coaching program click here now