Episode #254 - I’ve Learnt To Support My Staff, Even If They’re Leaving The Company - with Mike Dunn
Release Date: 06/23/2023
Episode #442 - How Made Here With Love Brings Mental Health Awareness to Size-Inclusive Jewellery - with Chloe Roberts
ScaleUp Radio
In this episode of ScaleUp Radio, we sit down with Chloe Roberts, founder of Made Here With Love, a size-inclusive, custom gemstone jewellery brand that is making waves in the industry with its focus on mental health awareness and ethical practices. Chloe shares the inspiring journey behind Made Here With Love, a business she started just two years ago after transitioning from a career as a management accountant. From creating beautiful bracelets, rings, necklaces, and earrings that fit everyone, to donating 10% of all sales to the mental health charity MIND, Chloe’s story is one of passion,...
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Episode #441 - Scaling with Values and Vision – Creating a High-Performance Culture - with Steve Rawlingson from Samuel Knight Group
ScaleUp Radio
In this special episode of ScaleUp Radio, we’re joined by Steve Rawlingson, a returning guest and the founder of Samuel Knight Group. With a remarkable scale-up journey under his belt, Steve shares insights on building a scalable team, maintaining a high-performance culture, and staying focused on strategic goals. Samuel Knight Group, a global recruitment company specialising in the renewable energy sector, has achieved impressive milestones, including £35 million in sales in 2023 and the potential to reach £1 billion+ within five years. From hiring strategies to leadership approaches,...
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Episode #440 - Ensuring Fairness In A Competitive World - with Jeremy Stern from PromoVeritas
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent speaks with Jeremy Stern, the founder of PromoVeritas, a promotional compliance specialist that has grown from a one-person operation into a global leader with a team of 50 and operations spanning 88 countries. PromoVeritas ensures that promotions, competitions, and prize draws run by some of the world’s biggest brands—like Cadbury, Pringles, and Amazon—are legal, fair, and effective. Jeremy shares the story of his entrepreneurial journey, from founding the business 20 years ago after being fired from Sega to recently transitioning the...
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Episode #439 - Building A Successful Canine Online Presence, Which Isn’t To Be Sniffed At - with Stephnie Gribble from Canine Collection
ScaleUp Radio
Hi there and welcome to another inspiring episode of ScaleUp Radio, the podcast designed to make navigating the ScaleUp journey a little easier by learning from the experiences of others. This week, I’m joined by Stephnie Gribble, founder and owner of Canine Collection, an innovative online dog store launched in January 2024. Stephnie has achieved remarkable growth in less than a year, combining eco-conscious values with an eye for modern marketing strategies. In this episode, we’ll dive into the fascinating story behind Canine Collection, explore the challenges Stephnie has...
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Episode #438 - Thinking Big For Growth; Going From The Street To A Full Content Agency - with Inge Hunter from Clue Content
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Inge Hunter, founder of Clue Content, a fast-growing content marketing agency blending video production, social media management, and data analytics. Inge shares the innovative ways Clue Content is helping scale-ups harness the power of organic social media through a data-driven, cost-effective approach. From her entrepreneurial roots to her vision of democratising social media marketing, Inge offers insight into both her business philosophy and her impressive growth strategies. Key Takeaways: Unique Business Model: Clue Content...
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Episode #437 - Redefining the Art World: How To Empower Artists Without Gallery Representation - with Kate Enters from ArtCan
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent sits down with Kate Enters, the dynamic founder of ArtCan, a non-profit arts organisation designed to help artists find their voice and showcase their work beyond the traditional gallery system. Kate shares the remarkable story of ArtCan’s origins, its unconventional non-profit model, and the community it has built for artists seeking exhibition opportunities without gallery representation. With over 600 artists involved from 25+ countries, ArtCan has grown into a global community for artists, fostering an inclusive and supportive environment...
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Episode #436 - Marketing the Future: AI, Marketing, and Agile Growth - with David Sloly
ScaleUp Radio
Hi, I'm Granger Forson, and you can find me at [BizSmart Gloucestershire](www.bizsmart-gloucestershire.co.uk) or connect with me on [LinkedIn](https://www.linkedin.com). In this episode of ScaleUp Radio, I’m joined by David Sloly, co-owner of HarveyDavid, a technology-driven B2B marketing agency. Over the past 11 years, David has built a unique agency that combines tech, content, and AI to transform how clients engage their markets. We discuss the unplanned approach to growth that’s at the heart of his entrepreneurial philosophy—starting small, iterating quickly, and focusing on action...
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Episode #435 - From Pop-Ups to Multi-City Restaurants: Scaling Restaurants with Passion and Precision - with Dorian Kirk
ScaleUp Radio
Hi, I’m Granger Forson, business coach and host of ScaleUp Radio. You can find me at [BizSmart Gloucestershire](www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode, I’m joined by Dorian Kirk, founder of Art Hospitality, whose restaurant group journey has transformed from humble pop-up beginnings to a powerhouse of chef-led concepts across multiple cities. Dorian’s experience in the industry—starting at the age of 14 as a dishwasher—has nurtured a deep-rooted passion for culinary innovation and authentic leadership. Dorian shares how he and his brother...
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Episode #434 - ScaleUp Club - Where Are You On Your Scaling Up Journey - with Jame James from Little Voices
ScaleUp Radio
In this ScaleUp Club Q&A episode of ScaleUp Radio, Kevin Brent speaks with Jane James, the founder of Little Voices, a company she started 17 years ago to help children find confidence through drama and singing. What began as a single location has grown into a successful network of over 30 franchisees, positively impacting the lives of more than 100,000 children. In this episode, Jane shares the pivotal moments and challenges she faced while scaling Little Voices and answers questions posed to her by members of our ScaleUp Club audience. Some of the key topics discussed include: The early...
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Episode #433 - Automation & AI: The Future of Business with Data Cubed - with Helen Tanner
ScaleUp Radio
Welcome to another insightful episode of ScaleUp Radio, hosted by Granger Forson! You can find me at [www.bizsmart-gloucestershire.co.uk](http://www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode, we dive into the fascinating journey of Helen Tanner, the founder of Data3, a data AI consultancy that’s been transforming businesses for over seven years. DataCUBE helps organisations untangle their data and unlock powerful insights, paving the way for leaner, more efficient operations. Helen shares how DataCUBE pivoted from a traditional setup to an ultra-lean...
info_outlineToday I had the pleasure to interview Mike Dunn on ScaleUp Radio. Mike founded the Excel TM group and they're a telemarketing company in the construction sector. I love that they have specialised down into a niche and you'll hear some of the ways that that brings them a competitive advantage over general telemarketing companies.
I'd really like you to listen to this episode. Mike's very open and honest about some of the things that didn't go too well as well as some of the things that went well. He's had the situation where they did scale up to 22 people and then they had to drop back and regroup if you like and then and then go again. There's a lot of powerful messages in how he talks about this and definitely worth listening to.
I love his answer to my question around what legacy do you want to leave I think and I recommend you listen out for this.
So some great conversation, quite a lot of it around the people side of things, but listen out for some of the lessons around the cash side of scaling his business and the lessons that he's learned
So I won't spoil it any more, let’s go straight across and listen to Mike for the rest of his story.
Mike can be found here:
linkedin.com/in/mike-dunn-b3033358
07946 767634
https://www.instagram.com/mike.dunn_/
Resources:
Taking Care of Business by Paul Cheetham-Karcz - https://www.waterstones.com/book/taking-care-of-business/paul-cheetham-karcz/9781912587193
Taking Care of Business Podcast - https://www.sedulo.co.uk/podcasts/taking-care-of-business/
Deep Work by Cal Newport - https://www.waterstones.com/book/deep-work/cal-newport/9780349411903
How To Win Friends and Influence People by Dale Carnegie - https://www.waterstones.com/book/how-to-win-friends-and-influence-people/dale-carnegie/9780091906818
Diary of a CEO - https://stevenbartlett.com/the-diary-of-a-ceo-podcast/
The Secret Leaders Podcast - https://www.secretleaders.com/episodes
Startup Podcast - https://gimletmedia.com/shows/startup
MyCoach - https://mycoachapp.io/
Instagram - https://www.instagram.com/