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352 Scaling UP! Your Cash Flow

Scaling UP! H2O

Release Date: 02/23/2024

502 Industrial Water Week 2026: Careers Friday show art 502 Industrial Water Week 2026: Careers Friday

Scaling UP! H2O

 Experienced water treaters carry knowledge that the next generation needs. For Careers Friday, Trace Blackmore, CWT asks them to pass it on. The Industrial Water Week 2026 finale connects industrial water treatment careers with mentorship, practical training, and curiosity. Pass on the reasoning behind the work Trace describes a mentor as someone you can call when a system presents a problem you cannot explain. Learning from another professional’s challenges, mistakes, and experience helped him solve problems and later mentor others. He also addresses professionals preparing to retire....

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501 Industrial Water Week 2026: Wastewater Thursday show art 501 Industrial Water Week 2026: Wastewater Thursday

Scaling UP! H2O

A wastewater inspection appeared to expose a failed treatment program—until Trace checked where the sample had been collected. For Industrial Water Week 2026: Wastewater Thursday, Trace Blackmore, CWT, connects correct sampling, water reuse, and careful troubleshooting with the decisions water treaters make every day.  Check the sample location before drawing conclusions  In an early-career account, a plant operator faced a threatened shutdown after an inspector’s sample produced out-of-spec results. Trace reviewed logs, spoke with the engineer, and tested two locations. The...

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500 Industrial Water Week 2026: Cooling Wednesday show art 500 Industrial Water Week 2026: Cooling Wednesday

Scaling UP! H2O

Cooling Wednesday brings a practical reminder: correcting a treatment problem requires understanding what caused it. For Industrial Water Week 2026, Trace Blackmore, CWT, celebrates Episode 500 with lessons on cooling tower foam, biocide feed verification, Legionella risk, and unexplained chilled water loss.   Start with the feed history  When a cooling tower produces enough foam to spread across the property and trigger low water shutdowns, Trace begins with the biocide feed logs. He compares the chemical remaining in the tank with calculated consumption and finds evidence of...

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499 Industrial Water Week 2026: Boiler Tuesday show art 499 Industrial Water Week 2026: Boiler Tuesday

Scaling UP! H2O

Boiler Tuesday is a reminder that industrial water treatment exists to protect heat transfer efficiency. For day two of Industrial Water Week 2026, Trace Blackmore, CWT, connects feedwater preparation, condensate quality, and treatment distribution to the everyday decisions that keep steam systems working.    Feedwater quality sets the stage  Trace starts with a practical measure of boiler performance: how much heat from the flame reaches the steam? Feedwater conditions directly affect that work.  He links inadequate feedwater heating with higher chemical demand,...

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498 Industrial Water Week 2026: Pretreatment Monday show art 498 Industrial Water Week 2026: Pretreatment Monday

Scaling UP! H2O

is here—and Day 1 is Pretreatment Monday. In Episode 498, Trace Blackmore, CWT, opens the 2026 celebration with troubleshooting stories, returning guest greetings, and a new Detective H2O case that brings pretreatment performance into focus. Celebrate with purpose Take a photo with your favorite pretreatment equipment—a softener, RO, or filter housing—and post it with #IWW26. Then search the hashtag to connect with others doing the same work. Trace’s invitation makes the week visible and recognizes the people who keep downstream systems operating. Start with the pretreatment train At...

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497 Pinks & Blues: From Sample to Solution show art 497 Pinks & Blues: From Sample to Solution

Scaling UP! H2O

 A controller and a handheld meter give you different readings. Before you adjust blowdown or chemical feed, how do you determine which result deserves your confidence? Reliable water treatment testing starts with understanding the sample, the system, and the equipment behind the number.  In Episode 497, “Pinks and Blues: From Sample to Solution,” Trace Blackmore, CWT, answers listener questions that build on Episodes 397 and 408. He connects testing with repeatable procedures so technicians can interpret results, make informed adjustments, and explain their decisions to...

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496 Growing Through Change in Water Treatment with Mark Lewis, Part 2 show art 496 Growing Through Change in Water Treatment with Mark Lewis, Part 2

Scaling UP! H2O

 When a water treater can run a test but cannot yet diagnose a failing system, the next training decision matters. In Growing Through Change with Mark Lewis, Part 2, Mark Lewis of CRB Water joins Trace Blackmore, CWT, to connect training choices with work in the field.   Match Training to Experience Mark sees the space between AWT’s March and November training sessions as a chance to revise material instead of repeating the same presentation. He explains how Fundamentals and Applications, Program Designs and Operations, and Technical Training serve different levels of readiness....

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495 Growing Through Change in Water Treatment with Mark Lewis, Part 1 show art 495 Growing Through Change in Water Treatment with Mark Lewis, Part 1

Scaling UP! H2O

Change is unavoidable, but uncertainty does not have to control how water treatment professionals respond to it. Mark Lewis returns to share what he learned when Southeastern Laboratories was acquired by CRB Water—and how employees can remain valuable, informed, and open to opportunity during a business transition.    Navigating an Acquisition from the Employee’s Perspective  Southeastern Laboratories began exploring a buyer because its owners wanted to protect the company and approximately 30 employees. When CRB Water entered the picture, employees naturally wondered what...

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494 Preparing for AWT 2026: Leadership, Change, and CWT Growth with Matt Coffindaffer, Part 2 show art 494 Preparing for AWT 2026: Leadership, Change, and CWT Growth with Matt Coffindaffer, Part 2

Scaling UP! H2O

A strong convention outcome starts before the first session and continues long after the exhibit hall closes. Association of Water Technologies Executive Director Matt Coffindaffer explains how deliberate preparation, wider professional relationships, and volunteer service can turn AWT 2026 into practical value for an industrial water treatment career or business.   Find the Right Place to Volunteer AWT offers yearlong committee service, shorter task-force assignments, and opportunities across technical research, marketing, membership, regulatory affairs, business resources, young...

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493 Preparing for AWT 2026: Leadership, Change, and CWT Growth with Matt Coffindaffer, Part 1 show art 493 Preparing for AWT 2026: Leadership, Change, and CWT Growth with Matt Coffindaffer, Part 1

Scaling UP! H2O

 Strong professional associations do more than provide programs and credentials. They create an environment where members can exchange knowledge, build trusted relationships, and prepare their businesses for what comes next. As the Association of Water Technologies enters a new operational chapter, Executive Director  explains how AWT is strengthening that environment without losing the culture that makes it distinctive.     From the Arts to Association Leadership  Before entering association management, Matt built a career behind the scenes in theater. His...

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More Episodes

Like you, we all want our water business to be profitable. 

Embark on a journey to make your water business not just successful, but wildly profitable! While many believe that sales alone can solve all challenges, the truth lies in understanding the intricate dance of profitability and cash flow.

In the wise words of Stephen Covey, "No margin, no mission." We all share the conviction that a thriving business is one that can afford to invest in its people and resources. Even for non-profits, the bottom line remains crucial — successful organizations, whether for-profit or not, need to pay their bills and ensure sustainability.

Sales are undoubtedly a driving force, but the misconception that more sales always mean more success can lead businesses astray. Ever witnessed a company sell itself out of business on Shark Tank? It happens when the demand exceeds the capacity to deliver due to a lack of cash flow.

Enter the eye-opening world of Profit and Loss statements and explore your business through the lens of the Eight Cash Flow Drivers, outlined in the groundbreaking Entrepreneurial Operating System (EOS) by Gino Wickman. These drivers — Price, C.O.G.S. (Cost of Goods Sold), Margin, Ancillary Sales, Service Time, Errors, Compensation/Labor Costs, A/R Days, and G&A Expenses — form a strategic roadmap to enhance your water business's cash flow and profitability.

This new Scaling Up H2O episode unravels the secrets behind these drivers and shows how implementing them can transform your business landscape. Don't miss the chance to elevate your company's profitability starting tomorrow — tune in now to scale up your financial success knowledge!

Your friend as you drive from client to client, 

Trace Blackmore, CWT

 

Timestamps

01:00 -  Upcoming Events for Water Treatment Professionals 

04:40 - How to know if a conference is worthwhile to attend

05:30 - Showing up with a full cup mentality

10:45 - Trace Blackmore invites you to Scaling UP! Your Cash Flow

39:23 - Drop by Drop With James McDonald 

 

Quotes

"Sales for sales’ sake can put you out of business" - Mary Kay Ash, the founder of Mary Kay Cosmetics

"No margin, no mission." - Stephen Covey, author of The 7 Habits of Highly Effective People

 

Connect with Scaling UP! H2O

Email Producer: corrine@blackmore-enterprises.com

Submit a show idea: Submit a Show Idea

LinkedIn: in/traceblackmore/

YouTube: @ScalingUpH2O

 

Links Mentioned

Ep 204 Being Profitable with the Boilermaker Hamburger

Ep 260 Profit First

Ep 267 Making a Profit

Ep 315 The Intentional Growth Framework with Ryan Tansom

Shark Tank TV Show on ABC

The Rising Tide Mastermind

Scaling UP! H2O Academy video courses

 

Books Mentioned

The 7 Habits of Highly Effective People by Stephen Covey

Traction: Get a Grip on Your Business by Gino Wickman

What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS  by Gino Wickman

 

Drop By Drop with James 

In this week’s episode, we’re thinking about what happens when a large steam user in a facility suddenly starts using steam. What happens inside the boiler? How is the steam pressure impacted? How does the water level change in response to this suddenly large steam demand? When is feedwater triggered? What is the impact of this cooler feedwater upon the hotter water inside the boiler? How could this impact steam output rate? Could it cause boiler carryover and why? How could low level alarms be triggered if the high demand continued long enough?   

The answers are actually very interesting and interrelated. Spirax Sarco has a nine-part series on YouTube called “The Inside Story.” This is a CLASSIC series that every industrial water treatment professional should watch. They actually let you view inside the boiler as steam is being produced and show what happens at low pressures, high pressures, increased demand, etc. If you’ve already seen the series, they are worth watching again. If you haven’t seen it, get your popcorn and pocket protector, because you’re in for a treat!  Part 6 addresses the topic of today’s Drop by Drop episode on increased demand. I’ll be sure to get the links to Trace so he can hopefully include them into the show notes for this episode. Otherwise, if you search for “steam boilers the inside story” in your favorite search engine, you are likely to find the series.

Spirax Sarco's Steam Boilers - The Inside Story: Part 1 - Introduction

Steam Boilers – The Inside Story:  Part 2 – Basic Boiler Control

Steam Boilers – The Inside Story:  Part 3 – Water Level and Gauges

Steam Boilers – The Inside Story:  Part 4 – Feed Water Control

Steam Boilers – The Inside Story:  Part 5 – Low Pressure Operation

Steam Boilers – The Inside Story:  Part 6 – Increased Demand

Steam Boilers – The Inside Story:  Part 7 – Very High Demand

Steam Boilers – The Inside Story:  Part 8 – TDS Control

Steam Boilers – The Inside Story:  Part 9 – Summary

 

2024 Events for Water Professionals

Check out our Scaling UP! H2O Events Calendar where we’ve listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

 

Water Treatment education