419 Leading with Purpose: Culture, Customers, and Chemical Supply with Dave Fitzgerald
Release Date: 05/09/2025
438 Innovative Water Treatment Chemistry with Matheus Paschoalino
Scaling UP! H2O
Can a carbon-negative, bio-based molecule replace legacy phosphonates and help you use less azole—without sacrificing corrosion performance? In this episode, host , welcomes Senior Business Development Manager and Microbial Control SME of , to unpack polyhydroxycarboxylic acids (PHCs) and how they’re changing cooling-water programs from the field up. We cover HEDP replacement in light-duty systems, azole enhancement in copper-challenged waters, a second-generation cut for heavy-duty heat flux, and PHC behavior with oxidizers and non-oxidizer biocides. From Bioforge to Basin:...
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437 Redefining HR: The Key to Talent & Culture in Water Treatment
Scaling UP! H2O
What if HR wasn’t the department you dreaded — but the partner that helped your team thrive? In this episode of Scaling UP! H2O, host Trace Blackmore welcomes , HR Director at , to explore how human resources can be a strategic driver of talent, culture, and profitability in the water treatment industry. Redefining HR’s Role Tia shares her journey into water treatment and how she built HOH’s HR department from the ground up. Instead of treating HR as a compliance function, she reframed it as a leadership partner—focused on employee connections, transparent...
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436 Raising the Bar: Legionella Management & Industry Standards
Scaling UP! H2O
With those words, Jemma Tennant highlights one of the most profound differences between Legionella management in Europe and the United States. In this episode of Scaling UP! H2O, host Trace Blackmore welcomes , Chair of the Water Management Society (WMSoc), to explore how legislation, enforcement, and professional training shape the fight against Legionella. Proactive Regulation and Duty of Care The UK treats Legionella as a foreseeable and preventable risk. Jemma explains how laws like the Health and Safety at Work Act and COSHH Regulations require mandatory Legionella risk...
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435 Optimizing Legionella Control Strategies with Dr. Vincenzo Romano Spica
Scaling UP! H2O
Legionella remains one of the most complex challenges for water professionals worldwide. How do we balance effective monitoring with realistic costs—and which strategies deliver true public health impact? In this episode, Trace Blackmore welcomes Head Public Health University of Rome "Foro Italico to explore new insights from his comparative research on Legionella control. Reframing Legionella Risk Dr. Spica explains why public health data increasingly points to Legionella pneumophila—not all Legionella species—as the primary concern for human health. He shares how...
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434 Encore Interview with Patsy Root
Scaling UP! H2O
“Rules written in a panic rarely stand the test of time.” In this encore episode, Trace Blackmore welcomes back , Senior Manager of Government Affairs at IDEXX Water and active member of the AWT Legislative and Regulatory Committee. Patsy brings global data, case studies, and clear recommendations for smarter Legionella regulation — and why a targeted focus on Legionella pneumophila can save both lives and resources. From Outbreaks to Proactive Policies Patsy unpacks a central truth: most regulations emerge reactively, often after a high-profile outbreak. Drawing on...
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433 Legionella Investigations and LIDO Technology
Scaling UP! H2O
What if preventing Legionella outbreaks wasn’t about adding more chemicals, but removing what the bacteria needs to survive? In this episode of Scaling UP! H2O, host Trace Blackmore talks with Dr. David Krause, Certified Industrial Hygienist, toxicologist, and founder of HC3, about his groundbreaking approach — LIDO (Legionella Inhibition by Deoxygenation). Legionella on the Rise Dr. Krause has investigated high-profile Legionella outbreaks and seen firsthand how current prevention strategies often fall short. Despite ASHRAE 188 standards, CMS requirements, and increasing water...
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432 Water Management Plans: Evolving Standards and Best Practices with Matt Freije
Scaling UP! H2O
"Just because you have a water management plan doesn’t mean it’s working." That’s the hard truth Matt Freije, founder and CEO of HC Info, delivers in this episode of Scaling UP! H2O. As the architect behind LAMPS — a leading cloud-based platform for water management programs — Matt joins Trace Blackmore to explore the critical evolution of water safety, compliance standards, and real-world implementation challenges facing facilities in 2025. Beyond the Binder: Water Management Plans That Actually Work In an era of heightened awareness and shifting regulations,...
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431 Legionella Awareness Month Kickoff!
Scaling UP! H2O
Are You Ready to Talk About Legionella? Every August, we dedicate an entire month to a topic that touches public health, liability, and the core of what water treaters do — yet it’s still misunderstood by many: Legionella. In this episode, Trace Blackmore kicks off Legionella Awareness Month by returning to the basics. Where did Legionella get its name? What makes it dangerous? And why is there still confusion between a water treatment program and a water management plan? Tracing It Back: History, Misconceptions, and Missed Conversations Trace opens with the 1976...
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430 PFAS Regulations and Technologies with Brian Liotta
Scaling UP! H2O
“The winning combination will include not just removal—but real destruction of PFAS.” - Brian Liotta PFAS: The Invisible Challenge Reshaping Water Treatment PFAS chemicals are everywhere—from consumer products to our bloodstream. But as regulations tighten, water treatment professionals must now evolve faster than ever. In this episode of Scaling UP! H2O, host Trace Blackmore speaks with , Director of Marketing and Product Development at , about the shifting regulatory landscape and the advanced technologies being developed to monitor, remove, and destroy PFAS compounds. ...
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429 The Life and Career of Jim Lukanich
Scaling UP! H2O
“You can’t learn it all in one year. You can’t even learn it all in ten.” That single statement from Jim Lukanich captures the spirit of this unforgettable episode. Returning to the for the first time since Episode 10, joins host to reflect on a remarkable 44-year career in the water treatment industry. From his early days at U.S. Steel to leading technical innovation at Buckman Laboratories, ChemCal, U.S. Water, and Kurita, Jim has been a force for mentorship, learning, and raising the bar in technical excellence. Building a Career, One Problem at a Time Jim...
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In this episode of Scaling UP! H2O, host Trace Blackmore reconnects with returning guest Dave Fitzgerald, President of North Metal & Chemical Company. Known for his forward-thinking predictions, Dave returns to share valuable insights into supply chain forecasting, emotional intelligence in leadership, and how a strong culture can shape business longevity.
Purpose-Driven Predictions
Dave doesn’t just react—he predicts. Learn how he turns economic signals, freight trends, and material pricing into reliable forecasting tools to protect inventory and serve loyal customers.
Culture Starts with Emotional Frequency
From hiring and onboarding to daily operations, Dave shares how his team cultivates a culture of emotional intelligence, gratitude, and accountability—without micromanagement or ego.
Profit Sharing That Works
Hear how North Metal’s equal-share profit system creates ownership thinking, motivates employees, and naturally builds peer accountability in a no-drama, high-performance workplace.
Mind Over Matter: Meditation & Mental Reframing
Dave’s approach to meditation isn’t about quieting the mind—it's about training emotional resilience. Learn how “emotional workouts” like cold showers and intentional emotion cycles sharpen leadership from within.
103 Years of Legacy with Eyes on the Future
As North Metal expands nationwide, Dave discusses how to honor legacy while preparing future generations and small businesses for long-term success in a consolidated industry.
Conclusion
From the warehouse to the boardroom, Dave Fitzgerald leads with a rare combination of foresight, humility, and heart. This episode will challenge you to rethink strategy, culture, and how you show up for your customers—and your team.
Don’t just manage—lead with purpose. Apply Dave’s insights to build a resilient culture, forecast smarter, and turn your business into a place people are proud to be part of. Share the episode, subscribe, and join the Scaling UP! Nation in moving the industry forward.
Stay engaged, keep learning, and continue scaling up your knowledge!
Timestamps
02:39 – Trace Blackmore shares about his grandfather
05:50 – Water You Know with James McDonald
07:05 – Upcoming Events for Water Treatment Professionals
09:41 – Interview with returning guest Dave Fitzgerald of North Metal and Chemical Company
15:31 – Anticipating tariff cycles and preparing supply chains accordingly
21:37 – Building a culture of emotional labor, ego-awareness, and care
33:26 – The true story behind the “North” in North Metal
Quotes
“I like to turn my to-do list into a prediction list.” - Dave Fitzgerald
“You’re not an island—this industry is full of people who want to connect.”
“Meditation isn’t about clearing your mind. It’s about intentionally shaping your emotions.”
Connect with Dave Fitzgerald
Phone: 17175777941
Email: [email protected]
Website: https://northquestchem.com/
LinkedIn: www.linkedin.com/in/dave-fitzgerald-b9809475
Click HERE to Download Episode’s Discussion Guide
Guest Resources Mentioned
This Is Strategy: Make Better Plans by Seth Godin
Reframe Your Brain: The User Interface for Happiness and Success by Scott Adams
10x Is Easier Than 2x by Dan Sullivan
North Metals & Chemical Company: Market Update (As of May 2025)
Scaling UP! H2O Resources Mentioned
AWT (Association of Water Technologies)
Scaling UP! H2O Academy video courses
334 Inventory Intelligence: Enhancing Profitability through Smart Decisions
Water You Know with James McDonald
Question: When measuring a volume of water in a graduated cylinder, what do you call the curve of the liquid when it touches the side of the cylinder?
2025 Events for Water Professionals
Check out our Scaling UP! H2O Events Calendar where we’ve listed every event Water Treaters should be aware of by clicking HERE.
