Easy Prey
Every day, employees at hotels, restaurants, and resorts across the country are doing exactly what they were hired to do: being warm, responsive, and eager to help. It's what makes hospitality work. It's also what makes hospitality one of the most targeted industries in cybersecurity. When your entire workforce is trained to say yes, teaching them to be suspicious is an uphill battle. The smarter solution might be to take the target off their backs entirely. Jasson Casey is the co-founder and CEO of Beyond Identity, a company built around one idea: making identity-based attacks impossible....
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Most security breaches don't begin with sophisticated code or elaborate technical exploits. They begin with a phone call, a convincing email, or someone at a help desk who just wanted to be helpful. The human layer is often the weakest link, and the criminals who understand that are the ones causing the most damage. My guest today is May Chen-Contino. She's the CEO of Unit 221B, a threat disruption company that delivers actionable intelligence to enterprises, law enforcement, and government agencies. Her background spans cybersecurity, fintech, and SaaS leadership at companies like PayPal and...
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Phone scams get dismissed as background noise or just annoying interruptions and unknown numbers with robotic voices we learn to ignore. But behind that noise is an industry built on psychology, automation, and staggering profitability. My guest today is Alex Quilici. He’s an engineer, entrepreneur, and the CEO of YouMail, a company focused on protecting consumers and businesses from unwanted and fraudulent calls. Alex has spent years analyzing how robocalls and scam campaigns are designed, how they evolve, and why they continue to work despite better technology and increased awareness. What...
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Identity theft gets talked about a lot, but usually in the abstract: freeze your credit, watch your statements, don't click suspicious links. What doesn't get talked about nearly enough is what it actually feels like when someone isn't just using your card number, but is actively living as you. My guest today is Brooklyn Lyons. She's 25, recently married, and by her own admission, had no particular expertise in fraud or cybersecurity before October of 2024. That changed when her car window was smashed in a parking lot, and her work bag, laptop, wallet, driver's license, and everything...
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Fraud doesn’t always announce itself with obvious warning signs. Quite often, it shows up wrapped inside something that feels routine — a purchase you’ve made before, a link that looks legitimate, a message that arrives at just the wrong moment. Nothing feels suspicious, so your guard stays down. By the time questions start forming, the transaction is already done. My guest today is Iremar Brayner. He’s spent more than 15 years working in fraud prevention and risk management across payments, retail, ride-hailing, fintech, and digital marketplaces. In his role at G2A, he leads fraud...
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Organized crime is often imagined as something violent, chaotic, and obvious. But today, it looks far more polished than that. It operates like a multinational business, spread across borders, built on trust networks, specialization, and efficiency rather than brute force. This episode looks at how modern scams, fraud, and money laundering actually work and why they’re so hard to spot before serious damage is done. My guest is Geoff White, an investigative journalist who has spent decades covering organized crime, cybercrime, and financial fraud. His reporting has appeared on BBC News, Sky...
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Most cybersecurity conversations focus on stolen data, breached accounts, and attacks that live entirely on screens. This episode looks at a far more consequential threat: what happens when cyberattacks target the physical systems that keep society running. Power, water, transportation, and manufacturing. When those systems fail, the consequences aren’t just digital. They’re immediate, visible, and sometimes dangerous. My guest is Lesley Carhart, Technical Director of Incident Response at Dragos, a cybersecurity firm focused exclusively on protecting critical infrastructure. Lesley...
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Identity theft is usually framed as an external threat. Hackers, data breaches, anonymous criminals operating somewhere far away. This episode looks at a much harder reality to face: identity theft that happens inside families, often quietly, over many years, and without immediate detection. The damage isn’t just financial. It reshapes trust, relationships, and a person’s sense of stability long before anyone realizes what’s happening. My guest is Axton Betz-Hamilton, an associate professor of financial counseling and planning whose research focuses on familial and child identity theft....
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Security failures rarely come from cutting-edge attacks or sophisticated tools. They happen in ordinary moments when someone holds a door, follows an instruction without questioning it, or finds a workaround that makes their day easier. Those small, human decisions are often the real entry points, and they tend to compound over time. This episode picks up the second half of our conversation on exploiting trust with FC Barker, a veteran ethical hacker and physical security expert known for legally breaking into banks, government buildings, and high-security facilities around the world. With...
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Most security failures don’t start with a dramatic breach or a mysterious hacker sitting in a dark room. They usually start quietly. Someone assumes a system is locked down. Someone trusts that a door shouldn’t open, or that a machine “just works,” or that no one would ever think to look there. Over time, those small assumptions stack up, and that’s where things tend to go wrong. Today’s guest is FC Barker, a renowned ethical hacker, social engineer, and global keynote speaker with more than three decades of experience legally breaking into organizations to expose their blind...
info_outlineEvery day, employees at hotels, restaurants, and resorts across the country are doing exactly what they were hired to do: being warm, responsive, and eager to help. It's what makes hospitality work. It's also what makes hospitality one of the most targeted industries in cybersecurity. When your entire workforce is trained to say yes, teaching them to be suspicious is an uphill battle. The smarter solution might be to take the target off their backs entirely.
Jasson Casey is the co-founder and CEO of Beyond Identity, a company built around one idea: making identity-based attacks impossible. With over 20 years of experience designing large-scale security infrastructure for global enterprises and carriers, Jasson has spent his career thinking about what happens when stolen credentials open doors they never should have. Beyond Identity's answer isn't better passwords or more authentication hoops, it's eliminating the credential that can be stolen in the first place.
Josh Johansen is the Director of IT Systems and Technology at Brandt Hospitality Group, an owner, operator, and developer of hotels under brands including Marriott, Hilton, Hyatt, and IHG. Josh came up through hotel operations, not a computer science program, and that background shapes how he thinks about security practically, from the floor up. He knows his workforce isn't looking to become cybersecurity experts. His job is to build systems that protect them anyway.
We talk about why the hospitality industry is such a rich target for phishing attacks, and what happened when one of Josh's general managers nearly paid a fraudulent invoice because she couldn't log in without a password she no longer had. Jasson breaks down how device-bound passkeys work, why most consumer passkeys aren't nearly as secure as people think, and what separates a real security system from one that just looks like one. Josh shares the lessons learned from rolling out this technology across a multi-brand hotel portfolio including what he'd do differently and what it means for an industry still wrestling with shared logins, high turnover, and workers using four different brand systems before lunch.
Show Notes:
- [3:05] A cyber insurance mandate pushes Brandt Hospitality Group to find an MFA solution, and complaints about authentication fatigue make the obvious options the Brandt partners are already using feel like the wrong fit.
- [4:03] After months of evaluating vendors and completing a full proof of concept, the leading candidate drops smaller accounts without warning, sending Josh back to square one and into a same-day demo with Beyond Identity.
- [5:09] Beyond Identity moves fast, puts together a rapid proof of concept, and earns the business. Josh describes meeting Jasson in person for the first time at BeyondCon shortly after signing on.
- [5:45] Hospitality is uniquely vulnerable to phishing attacks, and the industry's culture of helpfulness connects directly to the behaviors bad actors are counting on.
- [6:49] A general manager calls convinced she needs her password to pay an overdue vendor invoice. When she can't get a login prompt, the situation is recognized immediately as a phishing attempt she nearly fell for.
- [7:33] Reflecting on that moment, someone sharp and experienced nearly became a victim, and removing the password from the equation entirely turns out to be the real breakthrough.
- [9:05] The conversation turns to the limitations of cyber awareness training, and why even well-intentioned employees with heavy workloads cannot be expected to function as a reliable last line of defense.
- [11:13] Jasson describes how Beyond Identity works, using the analogy of a monkey in a jail cell to explain how a signing key stored in a secure hardware enclave can authenticate a user without ever leaving the device.
- [12:06] The concept of stealable credentials expands beyond passwords to include API tokens, session cookies, SSH keys, and anything else that can be copied and lifted from a system.
- [17:33] The discussion shifts to agentic identity and AI-driven workflows, with customers on opposite ends of the spectrum — some where agents make up the majority of their workforce, others who paused rollouts after discovering how easily prompt injections could expose sensitive data.
- [19:17] The biggest mistake organizations make going into a passkey rollout is diving in without a clear understanding of how their identity environment is actually configured and what that means when things don't behave as expected.
- [20:35] A lesson from their own deployment — initially limiting passkeys to senior staff and leaving line-level employees on passwords — makes clear that partial coverage leaves meaningful gaps.
- [22:58] Most organizations under active phishing load will experience an incident during a mid-deployment window, and that moment often becomes the event that accelerates full adoption.
- [24:33] The shared workstation challenge in hospitality comes into focus, along with how the device-bound passkey differs from the consumer versions employees may already be familiar with through Google or Facebook.
- [29:14] Jasson draws a clear line between consumer passkeys optimized for conversion and enterprise passkeys built for security, explaining how sync fabric trades credential protection for convenience in ways that matter in a corporate environment.
- [31:07] One enrolled device can cryptographically authorize the enrollment of another, allowing organizations to scale without moving keys or introducing new vulnerabilities.
- [33:33] The passkey model changes accountability inside a hotel operation — device-bound credentials and role-based access make it significantly harder for well-meaning managers to share login access with staff informally.
- [36:55] As the conversation wraps, a simple test is offered for evaluating any passkey system: if the passkey can move, it is not a security product.
Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.