Beyond Resilience: What it Really Takes to Build, Lead, and Last
In the Hot Seat
There are no silver bullets, but there is a pattern to success. This episode of In The Hot Seat welcomes back fintech strategist and author Leda Glyptis to unpack what it truly takes to build, lead, and last in an industry where 95% of startups fail. From redefining success as “the art of not dying” to the difficult introspection founders have to do when they hit a wall, Leda and Denise offer up an alternative to toxic hustle culture and break down why experience, boundaries, discipline and leadership are key. Key Takeaways. [0:00] Denise Johansson puts Leda Glyptis, author and...
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The Winning Perspective for Business from an Olympic Perspective
In the Hot Seat
From podiums to businesses. Elite sports and high-performing businesses operate under the same unforgiving principles: driving performance requires inspired leadership, clear goals, strict planning, good team dynamics and a healthy serving of resilience. The question isn’t if you need all this but whether or not you have what it takes to implement it. The hot seat welcomes paralympic powerhouse Birgit Skarstein, Chief Inspiration Officer at Enfuce, to clear a path forward. Key Takeaways. [0:00] Denise Johansson puts Birgit Skarstein, Paralympian gold medallist, world — and European...
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With Fortitude — Tackling SDG 16 with Passion and Purpose
In the Hot Seat
Waiting for regulation is boring, you don’t need permission to shake up the world! Marja Innanen, Executive Director of UN Global Compact Network Finland, Monika Liikama, Co-CEO and Co-Founder of Enfuce, and Juspal Manic, CRO at Featurespace, sit in the hot seat for a provocative discussion on UN Sustainable Development Goal 16's overlooked challenges of peace, justice, and strong institutions. Listen in for hot takes on impending regulation and what to do about them, why SDGs are only ever an opportunity for growth, and why you should aim for 100% when outsmarting fraudsters. ...
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Navigating the AI Wild West: A regulatory and payments-focused deep dive
In the Hot Seat
Wild West or world of opportunity for fintechs? Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava jump into the hot seat. Listen in for insights on what the most recent AI revolutions might mean for fintechs, the types of regulations being put forward, the impacts of horizontal versus vertical regulation, why GenAI is an expert tool for experts, and what early-adopting organisations might be doing wrong when it comes to their data. Key Takeaways. [0:00] Denise Johansson puts Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava, in the hot...
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Pleo x Enfuce: A Nordic Love Song- Keeping the Love Alive in Fintech Partnerships
In the Hot Seat
Ready for a steamy tech love story?. Thorbjørn Fink, COO of Pleo joins Denise for a spicy chat in the hot seat. Learn from Pleo and Enfuce’s love story about building winning partnerships, maintaining great communication, making compromises and navigating the occasional rough patch. Denise and Thorbjørn discuss learning the right love languages, building trust, and dealing with a partner if the shoe doesn’t fit. Key Takeaways. [0:00] Denise Johansson puts Thorbjørn Fink, COO of Pleo and longtime business partner, in the hot seat. [3:42] Being a supplier is one thing, being a...
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The Metaverse: Money’s Next Frontier
In the Hot Seat
Are you ready for money in the Metaverse? David Birch, payment industry legend and Author of Money in The Metaverse joins the hot seat to discuss what fintechs need to know about the future of payments in the Metaverse, what exactly the Metaverse is and why it isn’t just a virtual space and how it might help level the playing field when it comes to being more inclusive, and tackling fraud! Key Takeaways. [0:00] Denise Johansson puts David Birch, payment industry legend and Author of Money in The Metaverse, in the hot seat. [3:30] David points out the fundamental differences in...
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Stranger Than Fiction
In the Hot Seat
Financial fraud is a full-blown epidemic. Geoff White, Investigative Journalist and Author of Rinsed jumps in the hot seat to explain the current landscape, what the future might look like, and how getting back to the basics of employee engagement might be the best defense companies have against fraudsters. Key Takeaways. [0:0] Denise Johansson puts Geoff White, Investigative Journalist and Author of Rinsed, in the hot seat. [2:24] Social media feeds are feeding the fraud epidemic while a cashless society removes friction for laundering and money routing. [4:53] Geoff explains how the...
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From Dinosaurs to Dynamos
In the Hot Seat
Can banks do what needs to be done to stay alive? How can the legacy players stave off the next ice age? Leda Glyptis, recovering banker and author, and Monika Liikamaa Co-Founder and Co-CEO of Enfuce burn up the hot seat with a no-holds-barred discussion on how parasitic relationships, hedging bets, and corporate FOMO killed off countless fintechs with great potential! And, just wait till they dish on why banks need to start moving away from in-house builds and into partnerships to truly succeed in a customer-driven world! Key Takeaways. [0:0] Denise Johansson puts Leda Glyptis,...
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Power To The People
In the Hot Seat
Disrupt the status quo and give power to the people! Felipe Hillard from the Bank of London, jumps in the hot seat to tackle the notion of control (and why sharing is a good thing), how inclusivity helps align payment solutions with customer needs, why choosing value over profit puts you squarely in the eye of the finance revolution, and why honing your purpose and focus in the fintech space can save you from going extinct. Key Takeaways. [0:0] Denise Johansson puts Felipe Hillard, Chief Client Officer at the Bank of London, in the hot seat. [2:01] The historical context and current...
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Back to the future: Reimagining the future of payments
In the Hot Seat
What does an AI future mean for fintech? Matthew Gardiner, from A1 AI, jumps in the hot seat for a burning discussion on what fintechs need to do today to be part of an AI future, how fraudsters provide a great learning opportunity, and why you need to start using AI in your organization today. Key Takeaways [0:0] Denise Johansson puts Matthew Gardiner, founder of A1 AI, in the hot seat. [3:15] Matthew shares how long he has been learning about AI. [4:23] Why this AI revolution cycle is the most important one to date as we walk into the supercomputing age. [5:46] Matthew shares where...
info_outlineFintechs are a force for good in the world. Christian Rau of Mastercard discusses purpose-driven innovation, how Mastercard identifies trustworthy fintech players, what traditional banks are ignoring at their own risk, and what trends to look for new innovations in.
Key Takeaways.
- [0:00] Denise Johansson puts Christian Rau, Senior Vice President of Crypto and Fintech Enablement Europe at Mastercard, in the hot seat.
- [2:16] We all know the brand, but what exactly does Mastercard do?
- [4:11] The 9 trends to watch in the payment industry and where fintech can fit in.
- [4:46] Innovation rarely comes from traditional banks, fintech partnerships make that magic happen.
- [7:07] Christian offers his favorite 2 trends to watch and why: connected finance and unleashing acceptance.
- [9:59] In a frictionless, safe, secure, simple transaction world, there is room to ponder conscious consumerism.
- [10:36] Helping organisations focus on their core gives them more time to innovate and push forward.
- [13:45] Mastercard plays an active role in helping fintechs find partners.
- [16:12] Building trust and keeping trust is not something to take lightly, and working with a large player requires you to be on your best game
- [18:46] How Mastercard came to be such a big fintech partner and why being an early innovation adopter is key to growth.
- [21:09] Enfuce x Mastercard! Increasing advances in technology means you have to partner with knowledgeable, technical actors.
- [23:29] Christian highlights a fundamental theme: easy and simple works.
- [26:07] Advances are unpredictable and surprising, stay on your toes!
- [27:12] Denise signs out until the next time she puts an industry leader in the hot seat.
People.
- Guest Christian Rau, SVP Crypto and Fintech Enablement Europe at Mastercard, a global payments industry company powering a safe, simple, and secure digital economy benefiting everyone.
- Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.
Links.
Guest Quotes.
- A lot of the trends are shaped, perpetuated, and driven by fintech. — Christian Rau, Mastercard, InTheHotSeat
- The increasing digitization of consumer-to-merchant commerce, whether it's in-app or mobile, actually determines the consumer journey quite a bit. — Christian Rau, Mastercard, InTheHotSeat
- Generation Z and all these new founders come with a different attitude. They would like to run a profitable business, but for them, it's equally important to do something that contributes to the wider well-being. — Christian Rau, Mastercard, InTheHotSeat
- We are not more relaxed with a FinTech than we would be with a high street bank. — Christian Rau, Mastercard, InTheHotSeat
- Trust is something that takes a lot of time to build, it's very easily lost, and then very difficult to gain back. — Christian Rau, Mastercard, InTheHotSeat
- It always boils down to offering choice and leveraging partnerships and technology to add value to the ecosystem. — Christian Rau, Mastercard, InTheHotSeat
Denise Quotes.
- Fintechs can play a role for the good of the planet. We discuss conscious consumerism with Christian Rau from Mastercard. — Denise Johansson, Enfuce, InTheHotSeat
- The Force is With Fintech! InTheHotSeat episode 4 Christian Rau from Mastercard talks about fintechs as a force for good in the world. — Denise Johansson, Enfuce
- When running a business, you need to understand that you will make mistakes and that you will learn from them. But there is one area where you can’t afford a single mistake, and that is compliance. — Denise Johansson, Enfuce, InTheHotSeat