Beyond Resilience: What it Really Takes to Build, Lead, and Last
In the Hot Seat
There are no silver bullets, but there is a pattern to success. This episode of In The Hot Seat welcomes back fintech strategist and author Leda Glyptis to unpack what it truly takes to build, lead, and last in an industry where 95% of startups fail. From redefining success as “the art of not dying” to the difficult introspection founders have to do when they hit a wall, Leda and Denise offer up an alternative to toxic hustle culture and break down why experience, boundaries, discipline and leadership are key. Key Takeaways. [0:00] Denise Johansson puts Leda Glyptis, author and...
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The Winning Perspective for Business from an Olympic Perspective
In the Hot Seat
From podiums to businesses. Elite sports and high-performing businesses operate under the same unforgiving principles: driving performance requires inspired leadership, clear goals, strict planning, good team dynamics and a healthy serving of resilience. The question isn’t if you need all this but whether or not you have what it takes to implement it. The hot seat welcomes paralympic powerhouse Birgit Skarstein, Chief Inspiration Officer at Enfuce, to clear a path forward. Key Takeaways. [0:00] Denise Johansson puts Birgit Skarstein, Paralympian gold medallist, world — and European...
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With Fortitude — Tackling SDG 16 with Passion and Purpose
In the Hot Seat
Waiting for regulation is boring, you don’t need permission to shake up the world! Marja Innanen, Executive Director of UN Global Compact Network Finland, Monika Liikama, Co-CEO and Co-Founder of Enfuce, and Juspal Manic, CRO at Featurespace, sit in the hot seat for a provocative discussion on UN Sustainable Development Goal 16's overlooked challenges of peace, justice, and strong institutions. Listen in for hot takes on impending regulation and what to do about them, why SDGs are only ever an opportunity for growth, and why you should aim for 100% when outsmarting fraudsters. ...
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Navigating the AI Wild West: A regulatory and payments-focused deep dive
In the Hot Seat
Wild West or world of opportunity for fintechs? Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava jump into the hot seat. Listen in for insights on what the most recent AI revolutions might mean for fintechs, the types of regulations being put forward, the impacts of horizontal versus vertical regulation, why GenAI is an expert tool for experts, and what early-adopting organisations might be doing wrong when it comes to their data. Key Takeaways. [0:00] Denise Johansson puts Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava, in the hot...
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Pleo x Enfuce: A Nordic Love Song- Keeping the Love Alive in Fintech Partnerships
In the Hot Seat
Ready for a steamy tech love story?. Thorbjørn Fink, COO of Pleo joins Denise for a spicy chat in the hot seat. Learn from Pleo and Enfuce’s love story about building winning partnerships, maintaining great communication, making compromises and navigating the occasional rough patch. Denise and Thorbjørn discuss learning the right love languages, building trust, and dealing with a partner if the shoe doesn’t fit. Key Takeaways. [0:00] Denise Johansson puts Thorbjørn Fink, COO of Pleo and longtime business partner, in the hot seat. [3:42] Being a supplier is one thing, being a...
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The Metaverse: Money’s Next Frontier
In the Hot Seat
Are you ready for money in the Metaverse? David Birch, payment industry legend and Author of Money in The Metaverse joins the hot seat to discuss what fintechs need to know about the future of payments in the Metaverse, what exactly the Metaverse is and why it isn’t just a virtual space and how it might help level the playing field when it comes to being more inclusive, and tackling fraud! Key Takeaways. [0:00] Denise Johansson puts David Birch, payment industry legend and Author of Money in The Metaverse, in the hot seat. [3:30] David points out the fundamental differences in...
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Stranger Than Fiction
In the Hot Seat
Financial fraud is a full-blown epidemic. Geoff White, Investigative Journalist and Author of Rinsed jumps in the hot seat to explain the current landscape, what the future might look like, and how getting back to the basics of employee engagement might be the best defense companies have against fraudsters. Key Takeaways. [0:0] Denise Johansson puts Geoff White, Investigative Journalist and Author of Rinsed, in the hot seat. [2:24] Social media feeds are feeding the fraud epidemic while a cashless society removes friction for laundering and money routing. [4:53] Geoff explains how the...
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From Dinosaurs to Dynamos
In the Hot Seat
Can banks do what needs to be done to stay alive? How can the legacy players stave off the next ice age? Leda Glyptis, recovering banker and author, and Monika Liikamaa Co-Founder and Co-CEO of Enfuce burn up the hot seat with a no-holds-barred discussion on how parasitic relationships, hedging bets, and corporate FOMO killed off countless fintechs with great potential! And, just wait till they dish on why banks need to start moving away from in-house builds and into partnerships to truly succeed in a customer-driven world! Key Takeaways. [0:0] Denise Johansson puts Leda Glyptis,...
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Power To The People
In the Hot Seat
Disrupt the status quo and give power to the people! Felipe Hillard from the Bank of London, jumps in the hot seat to tackle the notion of control (and why sharing is a good thing), how inclusivity helps align payment solutions with customer needs, why choosing value over profit puts you squarely in the eye of the finance revolution, and why honing your purpose and focus in the fintech space can save you from going extinct. Key Takeaways. [0:0] Denise Johansson puts Felipe Hillard, Chief Client Officer at the Bank of London, in the hot seat. [2:01] The historical context and current...
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Back to the future: Reimagining the future of payments
In the Hot Seat
What does an AI future mean for fintech? Matthew Gardiner, from A1 AI, jumps in the hot seat for a burning discussion on what fintechs need to do today to be part of an AI future, how fraudsters provide a great learning opportunity, and why you need to start using AI in your organization today. Key Takeaways [0:0] Denise Johansson puts Matthew Gardiner, founder of A1 AI, in the hot seat. [3:15] Matthew shares how long he has been learning about AI. [4:23] Why this AI revolution cycle is the most important one to date as we walk into the supercomputing age. [5:46] Matthew shares where...
info_outlineAre you ready for money in the Metaverse? David Birch, payment industry legend and Author of Money in The Metaverse joins the hot seat to discuss what fintechs need to know about the future of payments in the Metaverse, what exactly the Metaverse is and why it isn’t just a virtual space and how it might help level the playing field when it comes to being more inclusive, and tackling fraud!
Key Takeaways.
- [0:00] Denise Johansson puts David Birch, payment industry legend and Author of Money in The Metaverse, in the hot seat.
- [3:30] David points out the fundamental differences in ownership and identity between other virtual spaces and what the Metaverse offers.
- [6:54] The three aspects of the new financial market infrastructure of the Metaverse, spatial computing, digital assets and digital identity.
- [7:56] Is this a person or not? It seems that for some people, it doesn’t matter.
- [10:24] What fintechs need to know now in order not to be left behind.
- [13:20] Does online connectivity mean less in-person interactions?
- [14:03] While spatial computing and asset tokenization are well on their way, digital identity seems to be lagging behind.
- [15:39] How money is spent in the metaverse and why simpler might be better.
- [16:18] David explains how digital identity can fend off the more insidious possibilities that come along with the metaverse.
- [17:42] How digital identity can serve as an inclusivity multiplier.
- [19:30] David explains how the Metaverse is being built with security first and might provide some measure of protection from online fraud.
- [21:56] The Metaverse is actually a plurality of Metaverses.
- [22:47] David shares a few important things to think about when it comes to the future of this technology.
- [24:10] Getting people educated about new tech is always the best policy.
- [24:55] Denise signs out until the next time she puts an industry leader in the hot seat.
People.
- Guest David Birch, payment industry legend and Author of Money in The Metaverse: Digital Assets, Online Identities, Spatial Computing and Why Virtual Worlds Mean Real Business.
- Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges, and extend financial inclusion.
Links.
Guest Quotes (edited).
- In the metaverse, your identity, your money, your property is yours. It doesn't belong to the platform and you can take it with you and move it around. — David Birch, Money in The Metaverse, InTheHotSeat
- We really need more focus on the digital identity side of things if we're going to make this happen. If I want to trade securely with you in the metaverse, I don’t need to know your personal information, but I need to know some things about you. — David Birch, Money in The Metaverse, InTheHotSeat
- We want the internet to be inclusive. Obviously, if the goggles are 3000$ and you have to pay 100$ a month, that's not very inclusive. But I'm technologically optimistic. I think those costs can come down over time. — David Birch, Money in The Metaverse, InTheHotSeat
Denise Quotes (edited).
- Younger generations are more adaptive to a Metaverse future than us being a little older and not as connected. — Denise Johansson, InTheHotSeat
- Will people spend less time interacting in person? And does that mean we will spend less time interacting with the people we want in our lives? — Denise Johansson, InTheHotSeat
- The Metaverse is going to be the new normal. Our kids should be aware of how it is to interact online. — Denise Johansson, InTheHotSeat
- The new frontier of money and identity is in the Metaverse, companies need to look for opportunities to build out a presence in virtual worlds. — Denise Johansson, InTheHotSeat