In the Hot Seat
There are no silver bullets, but there is a pattern to success. This episode of In The Hot Seat welcomes back fintech strategist and author Leda Glyptis to unpack what it truly takes to build, lead, and last in an industry where 95% of startups fail. From redefining success as “the art of not dying” to the difficult introspection founders have to do when they hit a wall, Leda and Denise offer up an alternative to toxic hustle culture and break down why experience, boundaries, discipline and leadership are key. Key Takeaways. [0:00] Denise Johansson puts Leda Glyptis, author and...
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From podiums to businesses. Elite sports and high-performing businesses operate under the same unforgiving principles: driving performance requires inspired leadership, clear goals, strict planning, good team dynamics and a healthy serving of resilience. The question isn’t if you need all this but whether or not you have what it takes to implement it. The hot seat welcomes paralympic powerhouse Birgit Skarstein, Chief Inspiration Officer at Enfuce, to clear a path forward. Key Takeaways. [0:00] Denise Johansson puts Birgit Skarstein, Paralympian gold medallist, world — and European...
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Waiting for regulation is boring, you don’t need permission to shake up the world! Marja Innanen, Executive Director of UN Global Compact Network Finland, Monika Liikama, Co-CEO and Co-Founder of Enfuce, and Juspal Manic, CRO at Featurespace, sit in the hot seat for a provocative discussion on UN Sustainable Development Goal 16's overlooked challenges of peace, justice, and strong institutions. Listen in for hot takes on impending regulation and what to do about them, why SDGs are only ever an opportunity for growth, and why you should aim for 100% when outsmarting fraudsters. ...
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Wild West or world of opportunity for fintechs? Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava jump into the hot seat. Listen in for insights on what the most recent AI revolutions might mean for fintechs, the types of regulations being put forward, the impacts of horizontal versus vertical regulation, why GenAI is an expert tool for experts, and what early-adopting organisations might be doing wrong when it comes to their data. Key Takeaways. [0:00] Denise Johansson puts Charles Kerrigan, Partner at CMS London, and Matt Williamson, SVP at Endava, in the hot...
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Ready for a steamy tech love story?. Thorbjørn Fink, COO of Pleo joins Denise for a spicy chat in the hot seat. Learn from Pleo and Enfuce’s love story about building winning partnerships, maintaining great communication, making compromises and navigating the occasional rough patch. Denise and Thorbjørn discuss learning the right love languages, building trust, and dealing with a partner if the shoe doesn’t fit. Key Takeaways. [0:00] Denise Johansson puts Thorbjørn Fink, COO of Pleo and longtime business partner, in the hot seat. [3:42] Being a supplier is one thing, being a...
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Are you ready for money in the Metaverse? David Birch, payment industry legend and Author of Money in The Metaverse joins the hot seat to discuss what fintechs need to know about the future of payments in the Metaverse, what exactly the Metaverse is and why it isn’t just a virtual space and how it might help level the playing field when it comes to being more inclusive, and tackling fraud! Key Takeaways. [0:00] Denise Johansson puts David Birch, payment industry legend and Author of Money in The Metaverse, in the hot seat. [3:30] David points out the fundamental differences in...
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Financial fraud is a full-blown epidemic. Geoff White, Investigative Journalist and Author of Rinsed jumps in the hot seat to explain the current landscape, what the future might look like, and how getting back to the basics of employee engagement might be the best defense companies have against fraudsters. Key Takeaways. [0:0] Denise Johansson puts Geoff White, Investigative Journalist and Author of Rinsed, in the hot seat. [2:24] Social media feeds are feeding the fraud epidemic while a cashless society removes friction for laundering and money routing. [4:53] Geoff explains how the...
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Can banks do what needs to be done to stay alive? How can the legacy players stave off the next ice age? Leda Glyptis, recovering banker and author, and Monika Liikamaa Co-Founder and Co-CEO of Enfuce burn up the hot seat with a no-holds-barred discussion on how parasitic relationships, hedging bets, and corporate FOMO killed off countless fintechs with great potential! And, just wait till they dish on why banks need to start moving away from in-house builds and into partnerships to truly succeed in a customer-driven world! Key Takeaways. [0:0] Denise Johansson puts Leda Glyptis,...
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Disrupt the status quo and give power to the people! Felipe Hillard from the Bank of London, jumps in the hot seat to tackle the notion of control (and why sharing is a good thing), how inclusivity helps align payment solutions with customer needs, why choosing value over profit puts you squarely in the eye of the finance revolution, and why honing your purpose and focus in the fintech space can save you from going extinct. Key Takeaways. [0:0] Denise Johansson puts Felipe Hillard, Chief Client Officer at the Bank of London, in the hot seat. [2:01] The historical context and current...
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What does an AI future mean for fintech? Matthew Gardiner, from A1 AI, jumps in the hot seat for a burning discussion on what fintechs need to do today to be part of an AI future, how fraudsters provide a great learning opportunity, and why you need to start using AI in your organization today. Key Takeaways [0:0] Denise Johansson puts Matthew Gardiner, founder of A1 AI, in the hot seat. [3:15] Matthew shares how long he has been learning about AI. [4:23] Why this AI revolution cycle is the most important one to date as we walk into the supercomputing age. [5:46] Matthew shares where...
info_outline90% of startups fail, but in the 10% that don’t, the XXX factor is there. Ricardo Ribelles of Mambu and Wesley van Daijken of Shuttel talk courage, innovation and collaboration. They share their thoughts on what exactly makes or breaks great ideas (people and process!), which quality is paramount to ensure long term success and what bold leadership actually looks like in growing companies.
Key Takeaways.
- [0:00] Denise Johansson puts Ricardo Ribelles, Director of Partnerships Development at Mambu, and Wesley van Daijken, Director Shuttel B.V. at Shuttel, in the hot seat.
- [2:28] Is one of the triple X’s more important than the next?
- [5:21] Good execution trumps good ideas, but starting small and staying nimble is key.
- [6:15] Ideas are a dime a dozen, it’s all about the people that make or break them.
- [8:32] From startup to scaleup, Wesley talks about maturing as an organisation.
- [9:22] Ricardo offers what the foundation of collaboration is.
- [12:22] Wesley explains cross-section innovation and success as Shuttel is growing.
- [14:35] Success for Mambu is inclusive, Ricardo explains.
- [17:05] Leadership, trust, and culture are deeply intertwined and when all three aim in the same direction, you can expect results.
- [20:58] Wesley and Ricardo share thoughts on what the near future holds for their respective companies.
- [23:46] Denise signs out until the next time she puts an industry leader in the hot seat.
People.
- Guest Ricardo Ribelles, Director Partnerships Development, Mambu, bringing banking and financial services technology into the digital-first world and making it accessible for all.
- Guest Wesley van Daijken, Director Shuttel B.V., Shuttel, revolutionizing the mobility sector, making tomorrow's mobility cleaner, more sustainable, and smarter.
- Host Denise Johansson, co-CEO and co-Founder of Enfuce, a female-founded fintech helping drive business growth, solve customer challenges and extend financial inclusion.
Links.
Guest Quotes.
- The beauty lies in ruthless execution, methodology, the step by step rather than the idea. I think better execution beats a great idea. — Ricardo Ribelles, Mambu, InTheHotSeat
- Collaboration needs transparency, it needs honesty. It needs to be able to say no. — Ricardo Ribelles, Mambu, InTheHotSeat
- Every leader in the company has to feel the company purpose as their own and really link what to what they’re doing on a day-to-day basis. — Ricardo Ribelles, Mambu, InTheHotSeat
- Innovation is one of the most important things because the markets are changing very fast, compared to five years ago. — Wesley van Daijken, Shuttel, InTheHotSeat
- Success is offering the right product for the right clients. — Wesley van Daijken, Shuttel, InTheHotSeat
- I'm not standing on a stage saying “this is the strategy, this is what we are going to do”. No, it's bottom up and top down: we are doing this together. — Wesley van Daijken, Shuttel, InTheHotSeat
Denise Quotes.
- Companies that succeed invest in three key ingredients for success; courage, innovation, and collaboration. — Denise Johansson, InTheHotSeat
- You will never have all the answers. You won't know exactly what new things are going to look like in one year or two years sometimes. It's about having the courage to actually make a decision, move forward, and trust. — Denise Johansson, InTheHotSeat
- Collaboration is trust and transparency because within our industry we also need to realize that it's not always going to be happy clappy. — Denise Johansson, InTheHotSeat
- Setting bold goals is needed to keep the focus on where you are going and not drift apart. — Denise Johansson, InTheHotSeat
- I need my people to trust me and the decisions I'm making for the business, even though they might not always understand exactly from where I'm coming from, and in return I need to be as transparent as I can. — Denise Johansson, InTheHotSeat
- Bet on the things that feel right in your gut. You may not know exactly where it'll take you, but if it feels right, it's probably going to be right. And that's the triple X factor. — Denise Johansson, InTheHotSeat