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Episode 395: Why a Better Team Means Bigger Profits In Your Pet Business

The Poodle to Pitbull Pet Business Podcast

Release Date: 04/04/2025

Episode 407: Why Your Dog Daycare Staff Don’t Get Enrichment (And What to Do About It) show art Episode 407: Why Your Dog Daycare Staff Don’t Get Enrichment (And What to Do About It)

The Poodle to Pitbull Pet Business Podcast

Do your staff really understand what enrichment is - or are they just nodding along and fluffing it? Are your handlers bought into your values, or just clocking in for another day in the play zone? And is your team helping you upsell enrichment - or would they rather do without it altogether? In this episode, I’m fresh off a sun-soaked break in Menorca and back in the garden with the chickens (update incoming on that front!!) Inspired by the “onboarding” process we used to integrate our new hens into the flock, I’m talking about the vital role onboarding plays - not just for clients,...

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Episode 406 - Claim the Crown: How to Run Your Pet Business Like Your Very Own K9 Kingdom show art Episode 406 - Claim the Crown: How to Run Your Pet Business Like Your Very Own K9 Kingdom

The Poodle to Pitbull Pet Business Podcast

Ever wondered why most pet businesses stay stuck in the middle while a few rise to the top? What if you didn’t have to “pay your dues” and could skip straight to the front of the line? And what would your business look like if your competitors couldn’t even see you - let alone catch you? In this sun-soaked, cocktail-fuelled episode recorded just before my summer holiday, I share a sneak peek behind the curtain of my most ambitious event yet: IMPACT 2025: Claim the Crown. You’ll hear how this Game of Thrones-inspired business summit is being crafted to help pet pros dominate their...

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Episode 405 - What’s Working Now: How Smart Dog Daycare Owners Are Driving Their Business Forward show art Episode 405 - What’s Working Now: How Smart Dog Daycare Owners Are Driving Their Business Forward

The Poodle to Pitbull Pet Business Podcast

Are you full of great ideas but unsure which one will actually grows your pet business? Do you keep launching new offers while ignoring the easy wins sitting right under your nose? Are you offering amazing services but suck at selling and making money fro your passion for pets?  In this behind-the-scenes episode, I take you inside a week in the life of my mastermind coaching calls. These conversations aren’t wishy-washy 'manifest money at will' bullsh!t motivational sessions - they’re real business owners dealing with real problems in real time.  So in this weeks show, I...

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Episode 404 - The Dog Daycare Hiring Playbook with Josh Hightower show art Episode 404 - The Dog Daycare Hiring Playbook with Josh Hightower

The Poodle to Pitbull Pet Business Podcast

What do you do when your staff quit without warning - and your Indeed ad pulls in nothing but no-shows and duds? Is your hiring process actually attracting the right people - or just weeding through whoever’s left? And how do some daycares seem to have a pipeline of great candidates - while you’re stuck covering shifts yourself? In this episode, I’m sharing an exclusive snippet from a recent webinar with Josh Hightower, my business partner and the tech whizz behind PetBizSuite. Josh built a hiring funnel out of necessity - back when he was running gyms, sleeping on a mattress in the...

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Episode 403 - Build Your Canine Kingdom: How Eve Molzhon Claimed Her Throne in the Pet Industry (and how you can to at IMPACT 2025!) show art Episode 403 - Build Your Canine Kingdom: How Eve Molzhon Claimed Her Throne in the Pet Industry (and how you can to at IMPACT 2025!)

The Poodle to Pitbull Pet Business Podcast

What can a self-proclaimed Midwest trailer park kid teach you about building a million-dollar pet business empire? What’s the right way to go from garage-grooming to a full-blown dog daycare dynasty? And how can hiring a VA finally give you back your time and sanity? In this week’s episode, I’m joined by special guest and keynote speaker of Impact 2025, Eve Molzhon. Eve shares her “8 Mile” origin story - going from nothing to running four thriving pet businesses with a combined seven-figure revenue. She opens up about how she made the leap from survival mode to CEO, why there’s...

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Episode 402 - Fix Your Prices, Fix Your Pet Business: Dom's No BS Guide to Charging More show art Episode 402 - Fix Your Prices, Fix Your Pet Business: Dom's No BS Guide to Charging More

The Poodle to Pitbull Pet Business Podcast

Are you unknowingly sabotaging your profits with outdated pricing? What’s the real cost of keeping your fees just a little higher than your competitors’? And how can a smarter pricing strategy unlock growth, better clients, and a better life? In this episode, I reflect on some of the most common pricing problems I've tackled recently - from daycare owners rotating tiny increases across services, to facilities that are full but still undercharging. I explain why so many pet pros cling to broken pricing models, and why being the “second most expensive” is no badge of honour. If anything...

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Episode 401 - Scripting Success: How to Plan, Prioritise and Grow a Pet Biz That Runs Like Clockwork show art Episode 401 - Scripting Success: How to Plan, Prioritise and Grow a Pet Biz That Runs Like Clockwork

The Poodle to Pitbull Pet Business Podcast

Can you really write the script of your own success story in the pet business world? What would happen if you planned a whole 12 months ahead instead of just 12 days? And how much progress (and profit) are you leaving on the table by winging it month-to-month? In this solo episode, Dom reflects on his time at the Pet Boarding and Daycare Expo in Las Vegas and shares a behind-the-scenes look at how he plans his own success across his multiple pet business ventures. Using real examples from his own journey, Dom lays out how he’s engineered growth and lasting profits with clarity, confidence,...

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Episode 400 - The Secret to Bullet-Proof Business Confidence  show art Episode 400 - The Secret to Bullet-Proof Business Confidence

The Poodle to Pitbull Pet Business Podcast

A short, sweet but very special (400th) episode this week.  See, I debated putting together a big montage of past show clips, but in the end I decieded to share an intimate moment from behind the scenes at the recent Pet Boarding and Daycare Expo...  You’ll hear two inspiring stories from AJ and Lynnie, staff member and owner of Positively Perfect in Montana, who reflect on how a single conversation from last year sparked a powerful mindset shift around pricing and confidence. AJ explains how she’s already planning to implement seasonal marketing strategies to simplify upsells...

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Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities show art Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities

The Poodle to Pitbull Pet Business Podcast

Ever wondered why the top business owners in any industry attend a mastermind every quarter? How can stepping into a hot seat in front of fellow owners change your business perspective? And what surprising lessons do you learn when you stop working in the business and start working on it? In this episode, I’m bringing you along for a unique peek behind the scenes of not one, but two mastermind meetings. In the beautiful city of Annapolis, I hosted my first ever USA Elite mastermind meeting where you’ll get to hear from members like Kim from Fetch Dog Resort, Kim and...

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398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business! show art 398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business!

The Poodle to Pitbull Pet Business Podcast

Are you hiring with confidence or just simply hoping for the best? Do you ever worry what would happen if your whole morning crew called in sick? Can you use automation to attract better staff and save your sanity? In this episode, I’m sharing highlights from the first ever Pet Care Staffing Summit - a game-changing event for dog daycare, boarding, grooming, and pet retail businesses that need to build better teams. We hear first from Eve Molzhon who opens up about the chaos that led her to finally bring on a virtual assistant. Next up is Allison Jacobs, who delivers a hard truth about...

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More Episodes

Do you want a pet business that makes money without running you into the ground?

What’s the difference between a business that grows efficiently—and one that just gets busier?

And how can better systems set you free while boosting your bottom line?

In this episode, I’m joined by Josh Hightower, who shares how pet business owners can create a scalable, automated hiring funnel that attracts, qualifies, and converts great staff. Josh explains how to treat hiring like a sales process—complete with lead magnets, automation, and pre-qualification steps that save you hours and help you avoid bad hires.

But before all that, Eve Molzhon shares how she manages five virtual assistants across multiple businesses, including the key roles they play and how she structures her internal support system. We also hear from Brian Hahn, who reveals how the CliftonStrengths framework can help you build a stronger, more cohesive team.

Brian explains how identifying and working with your staff’s strengths can boost motivation, reduce conflict, and improve overall performance - starting with understanding your own.

In this episode, you’ll discover:

  • Turn Your Hiring into a Funnel – Josh explains how to build a hiring process that mirrors a marketing funnel, using automation, filtering steps, and smart follow-up to attract and retain quality applicants.
  • Stop Wasting Time on Unqualified Candidates – By pre-qualifying applicants early with video submissions and assessments, you can avoid interviews with the wrong people and only focus on the best fits.
  • Use VAs to Strengthen Your Team – Eve shares how she effectively uses virtual assistants to take admin off her plate and allow her to lead more strategically.
  • Understand and Use Your Strengths – Brian Hahn shows how understanding your own leadership style and your team’s individual strengths can lead to better communication and stronger culture.
  • Staffing Success Starts with You – Across all three interviews, the message is clear: if you want a great team, it starts with clear systems, intentional leadership, and a willingness to step back from the day-to-day chaos.

If you’re tired of hiring headaches and staffing struggles and you want real solutions, this episode (and this Summit) is for you.

Click here to get your early bird ticket now

Hiring doesn’t have to be a constant battle. There IS a better way - and you'll find out exactly what that best way is, at the Pet Care Staffing Summit

Click here to grab your 'early-bird' Pet Care Staffing Summit ticket now 

If you’re ready to attract better clients, increase your profits, and grow with confidence, then you should apply to join Dom's Diamond Coaching Program click here to start now

If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now