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322 Structure Counts In Presentations

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Release Date: 09/29/2024

368 The Cure for Corporate Cancer: Rethinking Sales Outreach show art 368 The Cure for Corporate Cancer: Rethinking Sales Outreach

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Let’s talk about sales, and why the new year always feels like a repeat performance. Greek myths rarely have happy endings. They are mostly cautionary tales, reminders of how the Gods treated humans like toys. One myth, in particular, perfectly captures the life of a salesperson: the story of Sisyphus. He was condemned to push a massive rock up a hill, only to watch it roll back down again, forever. That is exactly what we face in sales. We push that giant rock—the annual budget—up the hill every year. We grind, we hustle, we celebrate the results at year’s end, and then what happens?...

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367 How to Give Your First Major Presentation With Confidence show art 367 How to Give Your First Major Presentation With Confidence

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

At some stage in every career, the moment arrives: you’re asked to give a presentation. Early on, it may be a straightforward project update delivered to colleagues or a report shared with your manager. But as you advance, the scope expands. Suddenly you’re addressing a whole-company kickoff, an executive offsite, or even speaking on behalf of your firm or industry at a public event. That leap — from small team updates to high-stakes presentations — is steep. And so are the nerves that come with it. Why Presentations Trigger Nerves In front of colleagues, we often feel confident. But...

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366 Win the Deal: Negotiating in Japan Without Losing the Relationship (Part Two) show art 366 Win the Deal: Negotiating in Japan Without Losing the Relationship (Part Two)

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Negotiating in Japan is never just about numbers on a contract. It is about trust, credibility, and ensuring that the relationship remains intact long after the ink is dry. Unlike in Western business settings, where aggressive tactics or rapid deals are often admired, in Japan negotiations unfold slowly, with harmony and continuity as the guiding principles. The key is to combine negotiation frameworks such as BATNA (Best Alternative To a Negotiated Agreement) with cultural sensitivity. By doing so, foreign executives and domestic leaders alike can win deals without damaging vital...

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365 Win the Deal In Japan Without Losing the Relationship Part One show art 365 Win the Deal In Japan Without Losing the Relationship Part One

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Our image of negotiating tends to be highly influenced by the winner takes all model.  This is the transactional process where one side outwits the other and receives the majority of the value.  Think about your own business?  How many business partners do you have where this would apply?  For the vast majority of cases we are not after a single sale.  We are thinking about LTV – the life time value of the customer.  We are focused on the proportion of our time spent hunting for new business as opposed to farming the existing business.  Where do you think...

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364 You Can’t Win A Knife Fight With A Slide Deck show art 364 You Can’t Win A Knife Fight With A Slide Deck

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Presenting isn’t always adoration, adulation, regard and agreement.  Sometimes, we have to go into hostile territory with a message that is not welcomed, appreciated or believed.  Think meetings with the Board, the unions, shareholders, angry consumers and when you have sharp elbowed rivals in the room.  It is rare to be ambushed at a presentation in Japan and suddenly find yourself confronting a hostile version of the Mexican wave, as the assembled unwashed and disgruntled take turns to lay into you.  Usually, we know in advance this is going to get hot and...

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363 The Truth About Death by Overwork in Japan show art 363 The Truth About Death by Overwork in Japan

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

So many sad cases of people dying here in Japan from what is called karoshi and the media constantly talks about death through overwork.  This is nonsense and the media are doing us all a disservice.  This is fake news.  The cases of physical work killing you are almost exclusively limited to situations where physical strain has induced a cardiac arrest or a cerebral incident resulting in a stroke.  In Japan, that cause of death from overwork rarely happens. The vast majority of cases of karoshi death are related to suicide by the employee.  This is a reaction to...

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362 One Pitch, No Matter How Genius, Never Works in Japan show art 362 One Pitch, No Matter How Genius, Never Works in Japan

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Presenting to buying teams is very tricky in Japan.  Because of the convoluted decision making process here, there will be many voices involved in the final decision. What makes it even harder is that some of those key influencers may not ever be present in the meeting.  Those proposing the change have to go around to each one of them and get their chop on the piece of paper authorizing the buying decision.  In the case of Western companies, the decision tends to be taken in the meeting after everyone has had their say.  In Japan there is a lot of groundwork needed so that...

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361 Your Outfit Speaks First – Make It Say ‘Professional’ show art 361 Your Outfit Speaks First – Make It Say ‘Professional’

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

How should we dress when presenting and does it actually matter?  Yep, it matters - particularly in Japan.  Japan is a very formal country, in love with ceremony, pomp and circumstance.  Always up your formality level in dress terms in Japan, compared to how formal you think will be enough.  This was a big shock for this Aussie boy from Brisbane, who spent a good chunk of his life wearing shorts and T-shirts or blue jeans and T-shirts.  Tokyo is not Silicon Valley, where dress down is de rigueur and where suits have gone the way of the Dodo.  This is a very well...

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360 Back Your Team Or You Break Their Trust show art 360 Back Your Team Or You Break Their Trust

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

We don’t run perfect organisations stocked with perfect people, led by perfect bosses.  There are always going to be failings, inadequacies, mistakes, shortcomings and downright stupidity in play.  If we manage to keep all of these within the castle walls, then that is one level of complexity.  It is when we share these challenges with clients that we raise the temperature quite a few notches.  How do you handle cases where your people have really upset a client?  The service or product was delivered, but the client’s representative is really unhappy with one of...

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359 The Sales Trap Crippling Japanese Business show art 359 The Sales Trap Crippling Japanese Business

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

We see Japan as a modern, high tech country very advanced in so many sectors.  Sales is not one of them.  Consultative selling is very passé in the West, yet it has hardly swum ashore here as yet.  There are some cultural traits in Japan that work against sales success, such as not initiating a conversation with strangers.  This makes networking a bit tricky to say the least. We train salespeople here in Japan and the following list is made up of the most common complaints companies have about their salespeople’s failings and why they are sending them to us for...

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It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time.  It is very common to have speakers address a topic over a lunch to a group of attendees.  After lunch, you might explain away a bit of the drowsiness, but during the lunch is a warning sign.  The speaker had good voice strength, so nobody was struggling to hear him.  He was knowledgeable on his subject having worked in this area for a number of years.  He was speaking about what his firm does everyday, so he is living the topic.  So what went wrong? 

Thinking back to the talk, I wondered whether his structure was the issue?  When a speech doesn’t flow well, the audience has to work hard.  Actually, they choose not to work hard and instead just drop out and escape from you.  This was one of those cases.

If we think about giving a speech, we have to plan it well.  In his case, he had prepared slides, but the style of the lunch and the venue meant it was a no slide deck presentation.  He had some side notes written down on his laptop screen to follow.  That is fine for the speaker, because it aids navigation through the topics.  The problem was that the points were not ordered or structured well.  This made it hard to follow, as it tended to jump around, rather than flow. 

We design our talks from the idea spark.  In one sentence, we need to isolate out what is the key point we want to make to our audience.  This is not easy, but the act of refining the topic gives us clarity.  We create the opening last, because its role is to break into the brains of the audience and capture their full attention for what is coming.

The middle bits between opening and closing is where the design part comes in.  Think of the sections like chapters in a book.  The chapters need to be in a logical order that is easy to follow.  They need to link to each other so that the whole thing flows.  To create the chapters we take our central conclusion and ask why is that true?  The answers will come from the points of evidence or our experiences.  We need to get these down and then get them in order. 

It might be a simple structure like “ this is what happened in the past, this is where we are today and this is where we are going in the future”.  We could use a macro-micro split.  This is the big picture and here are the details of the components.  It could be advantage-disadvantage.  We investigate the plusses and minuses of what we are proposing.  It could be taking the key points of evidence and breaking them down to make each a chapter in its own right.

The key is in the sequencing.  What is the logical flow here to move from one chapter to the next?  We need a bridge between chapters to set up what is coming next and to tell our audience we are changing the focus. We need to constantly loop each chapter back to what is the central point.  We can’t just put out evidence and leave it there, expecting the listener to work it out themselves.  We have to tell them why this is important, what it means for them and how they can use it.

Visuals on screen do assist in this process.  It does make it easier to follow because we are hitting more points of stimulus with our audience.  When we don’t have slides, we need to use word pictures to draw the audience into our topic. I am struggling to recall any stories he told about the topic, which is the best place to create those word pictures.

So break the talk up before you go anywhere near the slide construction.  What is the point you want to make?  What are the reasons for that  and turn them into chapter headings.  Check that the flow of the chapters is logical and easy to follow.  Then create a blockbuster opening to grab attention.  If our speaker had spent more time on the design then the talk would have been more accessible to the audience.  Get that wrong in this Age Of Distraction and you have lost them immediately.