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331 Ending Presentations Secrets

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Release Date: 12/08/2024

367 How to Give Your First Major Presentation With Confidence show art 367 How to Give Your First Major Presentation With Confidence

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

At some stage in every career, the moment arrives: you’re asked to give a presentation. Early on, it may be a straightforward project update delivered to colleagues or a report shared with your manager. But as you advance, the scope expands. Suddenly you’re addressing a whole-company kickoff, an executive offsite, or even speaking on behalf of your firm or industry at a public event. That leap — from small team updates to high-stakes presentations — is steep. And so are the nerves that come with it. Why Presentations Trigger Nerves In front of colleagues, we often feel confident. But...

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366 Win the Deal: Negotiating in Japan Without Losing the Relationship (Part Two) show art 366 Win the Deal: Negotiating in Japan Without Losing the Relationship (Part Two)

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Negotiating in Japan is never just about numbers on a contract. It is about trust, credibility, and ensuring that the relationship remains intact long after the ink is dry. Unlike in Western business settings, where aggressive tactics or rapid deals are often admired, in Japan negotiations unfold slowly, with harmony and continuity as the guiding principles. The key is to combine negotiation frameworks such as BATNA (Best Alternative To a Negotiated Agreement) with cultural sensitivity. By doing so, foreign executives and domestic leaders alike can win deals without damaging vital...

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365 Win the Deal In Japan Without Losing the Relationship Part One show art 365 Win the Deal In Japan Without Losing the Relationship Part One

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Our image of negotiating tends to be highly influenced by the winner takes all model.  This is the transactional process where one side outwits the other and receives the majority of the value.  Think about your own business?  How many business partners do you have where this would apply?  For the vast majority of cases we are not after a single sale.  We are thinking about LTV – the life time value of the customer.  We are focused on the proportion of our time spent hunting for new business as opposed to farming the existing business.  Where do you think...

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364 You Can’t Win A Knife Fight With A Slide Deck show art 364 You Can’t Win A Knife Fight With A Slide Deck

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Presenting isn’t always adoration, adulation, regard and agreement.  Sometimes, we have to go into hostile territory with a message that is not welcomed, appreciated or believed.  Think meetings with the Board, the unions, shareholders, angry consumers and when you have sharp elbowed rivals in the room.  It is rare to be ambushed at a presentation in Japan and suddenly find yourself confronting a hostile version of the Mexican wave, as the assembled unwashed and disgruntled take turns to lay into you.  Usually, we know in advance this is going to get hot and...

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363 The Truth About Death by Overwork in Japan show art 363 The Truth About Death by Overwork in Japan

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

So many sad cases of people dying here in Japan from what is called karoshi and the media constantly talks about death through overwork.  This is nonsense and the media are doing us all a disservice.  This is fake news.  The cases of physical work killing you are almost exclusively limited to situations where physical strain has induced a cardiac arrest or a cerebral incident resulting in a stroke.  In Japan, that cause of death from overwork rarely happens. The vast majority of cases of karoshi death are related to suicide by the employee.  This is a reaction to...

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362 One Pitch, No Matter How Genius, Never Works in Japan show art 362 One Pitch, No Matter How Genius, Never Works in Japan

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Presenting to buying teams is very tricky in Japan.  Because of the convoluted decision making process here, there will be many voices involved in the final decision. What makes it even harder is that some of those key influencers may not ever be present in the meeting.  Those proposing the change have to go around to each one of them and get their chop on the piece of paper authorizing the buying decision.  In the case of Western companies, the decision tends to be taken in the meeting after everyone has had their say.  In Japan there is a lot of groundwork needed so that...

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361 Your Outfit Speaks First – Make It Say ‘Professional’ show art 361 Your Outfit Speaks First – Make It Say ‘Professional’

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

How should we dress when presenting and does it actually matter?  Yep, it matters - particularly in Japan.  Japan is a very formal country, in love with ceremony, pomp and circumstance.  Always up your formality level in dress terms in Japan, compared to how formal you think will be enough.  This was a big shock for this Aussie boy from Brisbane, who spent a good chunk of his life wearing shorts and T-shirts or blue jeans and T-shirts.  Tokyo is not Silicon Valley, where dress down is de rigueur and where suits have gone the way of the Dodo.  This is a very well...

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360 Back Your Team Or You Break Their Trust show art 360 Back Your Team Or You Break Their Trust

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

We don’t run perfect organisations stocked with perfect people, led by perfect bosses.  There are always going to be failings, inadequacies, mistakes, shortcomings and downright stupidity in play.  If we manage to keep all of these within the castle walls, then that is one level of complexity.  It is when we share these challenges with clients that we raise the temperature quite a few notches.  How do you handle cases where your people have really upset a client?  The service or product was delivered, but the client’s representative is really unhappy with one of...

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359 The Sales Trap Crippling Japanese Business show art 359 The Sales Trap Crippling Japanese Business

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

We see Japan as a modern, high tech country very advanced in so many sectors.  Sales is not one of them.  Consultative selling is very passé in the West, yet it has hardly swum ashore here as yet.  There are some cultural traits in Japan that work against sales success, such as not initiating a conversation with strangers.  This makes networking a bit tricky to say the least. We train salespeople here in Japan and the following list is made up of the most common complaints companies have about their salespeople’s failings and why they are sending them to us for...

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358 Story Magic show art 358 Story Magic

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Storytelling is one of those things that we all know about, but where we could do a much better job of utilising this facility in business.  It allows us to engage the audience in a way that makes our message more accessible.  In any presentation there may be some key information or messages we wish to relay and yet we rarely wrap this information up in a story.  As an audience we are more open to stories than bold statements or dry facts.  The presenter’s opinion is always going to trigger some debate or doubt in the minds of the audience.  The same detail enmeshed...

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This is a tricky part of designing and delivering our presentations.  Think back to the last few presentations you have attended and can you remember anything from the close of their speech?  Can you remember much about the speaker? This close should be the highlight of their talk, the piece that brings it all together, their rallying cry for the main message.  If you can’t recall it, or them, then what was the point of their giving the talk in the first place?  People give talks to make an impression, to promulgate their views, to win fans and converts, to impact the audience, etc.  All weighty and worthy endeavours, but all seemingly to no effect, in most cases.  What can we do to stand above this crowd of nobodies, who are running around giving unmemorable and unimpressive talks?

The keys to any successful talk revolve around very basic principles.  Vince Lombardi, famed American Green Bay Packers football coach would always emphasise that the road to success in his game was blocking and tackling – the basics and so it is with public speaking.  Design must not start with the assembly of the slide deck.  Yet this is how 99% of people do it. 

Instead start with designing the final closing message.  In other words start with how you will finish.  This forces clarity on you, drives you to sum up the key takeaways in one sentence and gets to the heart of what it is you want to say.  It is also excruciatingly difficult, which is why we all head for the slide deck formation instead.

Once we have sieved the gold nugget from the dross, grasped the key point of the talk, then we are ready to work on the rest of the speech.  The main body of the talk will flow naturally from the close, as we assemble data, facts, examples, stories, testimonials and statistics to support our main point.  We then array this vast army of persuasion ready for deploy at our summation.  It must flow in a logical progression, easy to follow for the audience and all pointing back to support our main contention.

The opening and close can have some connection or not.  The role of the opening is very clear – grab the attention of the assembled masses to hear what it is we want to say.  We can state our conclusion directly at the start and then spend the rest of the time justifying that position.  Or we can provide some general navigation about what we are going to talk about today.  Or we can hit the audience with some nitro statement or information, to wake them up to get them to listen to us.

At the end there will be two closes, one before the Q&A and one after.  The majority of speakers allow the final question to control the proceedings rather than themselves.  If that last question is a hummer, a real beauty, right on the topic and allowing you to add extra value to your talk, then brilliant.  How many times have you seen that though?  Usually the last questions are a mess.  All the better, intelligent questions have been taken, the best insights have been plumbed and now we have some dubious punter who wants a bit of your limelight.  Their questions can often be off topic, rambling, unclear or just plain stupid.  Is this how you want your talk remembered?   

The final two closes can reflect each other and be an extension of what you have already said or you can split them up and give each its specific task to make your point.  The close before the Q&A can be a summation to remind your audience of what you spoke about and prime them for questions.  Obviously recency, the last thing people will hear, will have the most powerful impact, so the second close must be very carefully designed. 

Be careful of the event hosts wanting to take over immediately after the last question and not allowing you the chance to make your final close.  You might have gone overtime or they need to vacate the venue or face a bigger bill or whatever.  They can be thanking the audience for coming and wrapping things up with their news of their next event, before you can blink an eye.  You need to word them up at the start that you want to make a final close after the Q&A and then you will give them the floor.

The other component of the close is the delivery.  So many speakers allow their voices to trail off and allow their speaking volume to descend at the peroration.  You want to be remembered as someone passionate about your subject, excited to be there to share it with this audience and a true believer of your message.  That means you need to drive the volume up, hit the last words with a lot of passion and belief.  Make it a rousing call to action, to storm the barricades and to change the world.  That is how you want people to remember your message AND you as a speaker as they shuffle out of the venue and go back to work or home.