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Dealing With Ambush Speaking Requests

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Release Date: 01/05/2025

357 Sabotaging Your Conversations? show art 357 Sabotaging Your Conversations?

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

 We are often good talkers, but poor listeners. We have many things we want to say, share, expound and elaborate on. For this we need someone to be talking it all in. We like it when people do that for us. It soothes our ego, heightens our sense of self-worth and importance. We are sometimes not so generous ourselves though when listening to others. Here are six nightmare listeners you might run into. By the way, do any of these stereotypes sound a bit too familiar to you? The “preoccupieds” are those breathless types, racing around, multi-tasking on steroids, permanently distracted....

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356 How To Win Business With Japanese Buying Teams show art 356 How To Win Business With Japanese Buying Teams

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Selling to companies in Japan usually means sitting in a meeting room with a single buyer or perhaps two people.  There are occasions though where we may need to present to a larger number of buyers in a more formal setting.  It may be a pitch to secure the business, or it may be a means of getting the buying team more easily coordinated on their side. Before we know how to present to a team, we have to analyse the people in the team.  That means we need to know ahead of time, who will be in the room from their side.  A team comprises multiple layers of...

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355 How To Make Your Employees Actually Like You show art 355 How To Make Your Employees Actually Like You

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

We often hear about the need for bosses to do more to engage with their teams. The boss looks at their schedule and then just checks out of that idea right then and there because it seems impossible. The employees for their part, want to get more praise and recognition from the boss, to feel valuable and valued. Bosses are often Driver type personalities who are extremely outcome and task orientated. People are there to produce, to get the numbers, to complete projects and to do it with a minimum of boss maintenance needed to be invested. The snag in all of this though is employees don’t...

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354 Presenting Elicits Valuable Lessons. Capture Them. show art 354 Presenting Elicits Valuable Lessons. Capture Them.

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

 Today is a good time to start reviewing and reflecting upon the presentations you have over the past few years.  What have you learnt not to do and what have you learnt to keep doing?  Those who don’t study their own presentations history are bound to repeat the errors of the past.  Sounds reasonable doesn’t it. We are all mentally geared up for improvements over time.  The only issue is that these improvements are not ordained and we have to create our own futures. Do you have a good record keeping system?  When I got back to Japan in 1992 I was the...

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353  Build Relationships That Last: Get Your Re-Order Mojo Happening show art 353  Build Relationships That Last: Get Your Re-Order Mojo Happening

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

Here is an important mantra: We don’t want a sale, we want the re-orders. That task however is getting harder and harder.  Customers today are more educated, better prepared and have more alternatives than ever before.  Satisfying a customer is not enough – we have to exceed their expectations and provide exceptional customer service.  Customer service has only one truth – how the customer perceives the quality of the service. Forget what we think is good customer service.  We have to be really clear about what is the customer’s perception of good customer...

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352 Let’s Build Our Personal Brand As A Presenter show art 352 Let’s Build Our Personal Brand As A Presenter

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

The New Year’s resolutions concept is ridiculous, but only because we are weak, lazy, inconsistent and lacking in discipline.  Apart from those small barriers to execution of desires, the concept works a treat.  The idea of a new start is not bad in itself and we can use the Gregorian calendar fantasy, to mark a change in the year where new things are possible.  We learn as we go along and we add experience from year to year to hopefully make life easier. So as a presenter what would be possible? There are around 4.4 million podcasts around the world.  Blogs are in the...

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351 My Boss Isn't Listening show art 351 My Boss Isn't Listening

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

351 My Boss Isn't Listening f you reading this title and thinking “this has nothing to do with my leadership”, you might want to think again. We hear this comment a lot from the participants in our training. They complain that the boss doesn’t talk to them enough because they are too busy, don’t have much interest in their ideas or do not seek their suggestions. In this modern life, none of these issues from staff should be surprising. There have been two major tectonic plate shifts in organisations over the last twenty years. One has been the compression of many organisational layers...

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350 The Rule Of Three show art 350 The Rule Of Three

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

350 The Rule Of Three   Our financial year ended in August and we were up over 20% on the previous year’s revenue results. I should have been ebullient, chipper, sanguine, fired up for the new year, but I wasn’t.  Was it because we were back to zero again, as we all faced the prospect of the new financial year?  That sinking feeling of , “last year was hard and here we go again, but this time with an even higher target”.  Maybe that was it, but it was hard to tell.  There were three other things which were gnawing away at me, regarding incidents which...

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349 Success Speaking Formula show art 349 Success Speaking Formula

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

 I was invited to an English Speech contest for Middle School students.  The students must have home grown skills and are not eligible to compete if they have spent more than six months abroad, in an English speaking environment.  This was pretty grand affair.  The organisation running it is run by students at university, who took part in the contest themselves when they were in Middle School.  Many of the graduates become business patrons and supporters as they work their way up in their business careers.  It a perfect Japanese storm.  Japan loves uniforms...

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348 Open The Kimono Leaders show art 348 Open The Kimono Leaders

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo Japan

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the brightest know best. The cream rises to the top. We accept that there will be leaders either our “superiors” or “the first among equals”. We put leaders up on a pedestal, we expect more from them than we expect from ourselves. We judge them, appraise them, measure them, discuss them. When you become a leader what do you find? There are rival aspirant leaders aplenty waiting in the wings to take over. They have the elbows out to shove the current leader aside and replace them....

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Suddenly you hear your name being called upon and you are being requested to make a few remarks.  Uh oh.  No preparation, no warning and no escape.  What do you do?  Extemporaneous speaking is one of the most difficult tasks for a presenter.  It could be during an internal meeting, a session with the big bosses in attendance or at a public venue.  One moment you are nice and comfy, sitting there in your chair, taking a mild interest in the proceedings going on around you and next you are the main event.

Usually the time between your name being called and you actually being handed the microphone can be counted in milliseconds.  By the time you have heaved yourself out of your chair, your brain has well and truly started to panic.  A mental whiteout is probably fully underway and your face is going red, because of all the blood pressure of the moment.

Here are a couple of things we can do in this situation.  Firstly, take a realistic look at the task at hand.  The length of your talk will not be expected to be long.  If you are a seasoned speaker, you could get up and wax lyrical for an hour without a problem.  For everyone else, we are talking two to three minutes.  Now two to three minutes seems rather short, except when you are suddenly thrust in front of a sea of expectant eyes of an audience.

Once upon a time, I completely forgot my next sentence and discovered the pain of prolonged time. I was asked to give a brief talk and chose to speak in Mandarin to a crowd of around a thousand people, when I was Consul General in Osaka. It was a special event for the departing Chinese Consul General Li, who was heading to New York.  Actually, I was going okay but I paused to allow some applause to die down – this turned out to be a major error on my part. 

I found when you suddenly go blank, a single microphone stand doesn’t provide much cover, up on a very big stage, with all the lights on you and everyone staring at you.  That 30 seconds or so of silence, where I was totally lost and unable to recall what came next, seemed like a lifetime.  So I know that two to three minutes can appear really daunting when suddenly called upon to speak.

Begin by thanking whoever unceremoniously dragged you up the podium for the chance to say a few words.  Try and smile at them, through gritted teeth if you have to.  You have to say something, so take the occasion and put your comments into some form of context. 

You can use the concept of time as your ally.  For example, this is where we were, this is where we are today and this is where we are going in the future.  This past, present, future construct will work for just about any occasion and any subject.  That is the type of ready to go format you need to be able to call upon when you don’t have much preparation time up your sleeve.

Another good construct is macro and micro.  Talk about the big picture issues related to the occasion, then talk about some of the micro issues.  This is useful for putting the event into a frame you can speak about easily.  There is always a big and small picture related to any topic.  Again, this construct travels easily across occasions and events.

We can use the weather, the location, the season or the time of the day as a theme.  We can put this event into any of those contexts rather easily.  Remember, it doesn’t have to be a long presentation. 

We can talk about people that everyone would know, who are related to the event.  They might be present or absent.  We can make a few positive remarks about our host.  Then we can thank everyone for their attention, wish them our best and get off the stage. 

Let me give you a real life example.  I was at an event for Ikebana International, sitting there calmly minding my own business, when I heard the speaker suddenly call me up to the stage to say a few words.  I had the time from standing up to walk to the podium to compose myself about what on earth I would say.  At the extreme outside that time gap was probably 10 seconds.  I was going to need to speak in Japanese, so that just added another level of excitement to the challenge.  It had been raining that day, so I miraculously dreamed up a water related analogy. 

I began by thanking the host for allowing me to say a few words, although I secretly I wasn’t so happy about being put on the spot.  I mentioned that the stems of the Australian cut flowers that were being exhibited that day, contained water and soil from Australia, as they had just arrived that morning by air.  I said that as a result here in Japan we had a little bit of Australia present and each of these flowers were like a floral ambassador linking the two countries together.  I then wished everyone all the best for the event and got out of the firing line pronto.  Probably not an award winning talk, but good enough for that occasion, with that amount of notice.  And that is the point.  You need to be able to say something reasonable rather than remarkable to complete your sudden duties. 

So always have a couple of simple constructs up your sleeve if you are suddenly asked to speak without warning.  Don’t just turn up thinking you can be an audience member and can switch off or these days start immersing yourself in your phone screen.  Imagine you were suddenly singled out for action and have your construct ready to go just in case. 

You may not be called upon, but everyone around you will be impressed that you could get up there and speak without warning.  The degree of difficulty here is triple back flip with pike sort of dimension and everyone knows it. They are all thinking what a nightmare it would have been, had it been them up there in the firing line. You will be surprised how much a difference that little bit of preparation will make to coming across as professional, rather than uming and ahing your way through a total shambles of a talk.  Your personal brand will become golden for the sake of a bit of forward planning.  Now that would be worth it don’t you think.