The Humane Marketing Show. A podcast for a generation of marketers who care.

A Marketing show where we discuss how to market your business with integrity by disrupting the current Marketing Paradigm and bringing the Human(e) Connection back to marketing. We also discuss entrepreneurship, personal & business growth, online selling & making a difference. Read the Humane Business Manifesto at https://humane.marketing/the-humane-business-manifesto/ Past guests include Chris Brogan, Mark Schaefer, Dorie Clark, Tara McMullin and many more.

Money Motivators 06/06/2025

Last Call to Join the Conversations For Change - a Fundraiser for the Business Like We’re Human book 06/05/2025

How to Market From Your Centers in Human Design 05/23/2025

How to Market From Your Centers in Human Design In this episode of The Humane Marketing Show, I’m joined by Jen Freeman to explore how your Human Design centers — both defined and open — reveal your natural marketing superpowers. We unpack what these centers are, how they shape the energy you radiate or absorb, and why knowing them helps you release the pressure to market like someone you’re not. Jen clears up common myths and shows how understanding your centers can gently guide you to choose marketing strategies and business models that feel authentic and easeful. If you’re a heart-centered entrepreneur or Changemaker ready to market from who you truly are, not from hustle or hype, this conversation will inspire and ground you. Previous Episode with Jen . Here’s what we discussed in this episode: What centers are in Human Design and their origins. Defined centers as areas of consistent, radiating energy. Open centers as areas where we receive and are influenced by others’ energy. The importance of knowing your defined and open centers for self-understanding. Common misconceptions and the value of open centers for gaining wisdom. How understanding your centers can guide decisions and reduce pressure to be someone you’re not. How your open centers can reveal what you are naturally drawn to offer or “sell” in your business or marketing. Using your Human Design to choose marketing strategies and business models that fit your authentic self. -- Transcript 1 00:00:01.190 --> 00:00:07.499 Sarah Santacroce: Jen Freeman, welcome back to the humane marketing podcast it's good to hang out with you as always. 2 00:00:07.500 --> 00:00:09.810 jen freeman: Oh, it's great to be here. Thanks for having me, Sarah. 3 00:00:09.810 --> 00:00:28.310 Sarah Santacroce: Thank you. You've been on the show before. And we talked about human design. And if people want to go back to that episode, it's episode 194. So humane dot marketing forward. Slash. 194. 4 00:00:28.460 --> 00:00:56.510 Sarah Santacroce: This way, we take it a bit farther and further and deeper into, you know not so much about the different types, but more about the centers specifically defined and undefined centers. So again, if this is all kind of like complete, weird language to you. It's probably best that you 1st listen to episode 1, 94, so that you understand a little bit of the basics of human design. 5 00:00:56.710 --> 00:01:08.530 Sarah Santacroce: So, Jen, why don't you explain? For people who are relatively new to human design what the centers are like that we're going to be talking about today. 6 00:01:08.830 --> 00:01:19.320 jen freeman: So the centers in human design. They're a synthesis of many different systems. So they are. They do reflect the Chakras. They do reflect the Kabbalah tree of life. 7 00:01:19.460 --> 00:01:48.089 jen freeman: They go all the way down to genetic code and organs. So so when you look at a human design chart, it's a 2D representation of a 3D. Lived experience. And so the the centers themselves probably the simplest way to say it. They're they're portals for one, because where they're when they're open. It's where you're receiving information from the world, and then where they're fixed. It's where you're putting it out. I like to think of it as a radio station. So 101 Sarah 8 00:01:48.420 --> 00:02:01.600 jen freeman: going out, and that, you know, never ending, would be where your centers are fixed, where your energy is consistent, and you're radiating that energy into your environment where they're open is where you're receiving other people's. You're receiving my 1, 0 1 gin, you know. 9 00:02:02.170 --> 00:02:05.749 jen freeman: into yours. So so being with that constant interplay 10 00:02:05.980 --> 00:02:19.960 jen freeman: that's always happening. But this is why it's so important to know your centers, which one are defined because that's consistent. That's you. That's your radio station and which ones are open that are receiving because you're being conditioned there, which we'll talk more about. I'm sure. 11 00:02:19.960 --> 00:02:38.109 Sarah Santacroce: I'm just gonna hold up for people who are watching on Youtube. I'm holding up this. Yeah, this, this chart, that kind of shows the the centers. So you mentioned the Chakras? So yes, there's the Chakras, but there's a few more right. What? What's in addition to the Chakra. 12 00:02:38.110 --> 00:02:53.609 jen freeman: Because that's part of like the Kabbalah tree of life. For example, if people are familiar with what that looks like, so it's a similar recognition that there are these portals of energy that are coming through us and to us. 13 00:02:53.760 --> 00:02:59.280 jen freeman: Right? So. And that's where the G center is unique. And that's that heart you just showed them. 14 00:02:59.280 --> 00:03:00.280 Sarah Santacroce: In the center. 15 00:03:00.598 --> 00:03:06.640 jen freeman: That that is what's called the magnetic monopole. And it's basically what creates the illusion of a separate self 16 00:03:06.910 --> 00:03:11.089 jen freeman: and sets direction so that there's the apparent sense of sereness 17 00:03:11.520 --> 00:03:32.619 jen freeman: right? Right? So and and again, human design is very deep. So I'm very aware with your listeners that probably every sentence we say could create more questions in their mind. And I just want them to know you're right on track. This is the nature of this. It's a very deep subject, a life, a lifelong inquiry. Really, you know, Sarah and I both have 18 00:03:32.730 --> 00:03:37.019 jen freeman: caught the bug. I've had the bug for 23 years. So I think you've had it 19 00:03:37.140 --> 00:03:38.460 jen freeman: 10, maybe. Yeah, yeah. 20 00:03:38.460 --> 00:03:41.200 Sarah Santacroce: Yeah, but not as deep as you, you know. 21 00:03:41.200 --> 00:03:55.919 jen freeman: Yeah, yeah, so, but just just knowing that if it does raise questions, it's okay, it's great. Actually, it'll take you into wonderful places. But so we're gonna both do our best to keep it as simple, so you can apply it right away as possible. 22 00:03:56.390 --> 00:04:04.390 Sarah Santacroce: So you talked a little bit already about centers, one of them being the ones where 23 00:04:04.650 --> 00:04:25.470 Sarah Santacroce: you know who you are and the other ones being the ones where you receive energy. So the open centers are the ones where you receive other people's message and energy and the defined, or the would you call them closed centers? The defined centers are the ones where you 24 00:04:25.700 --> 00:04:31.650 Sarah Santacroce: you know you can tap into, because that's where you know who you are. Is that correct? 25 00:04:31.650 --> 00:04:32.210 jen freeman: Yeah. 26 00:04:32.520 --> 00:04:50.990 jen freeman: yes. So so something called the neutrino stream, which is an infinitesimally small particle of mass traveling just under the speed of light. So the defined centers. So basically, we are all being inundated with these tiny, tiny particles all the time, millions of them per second. 27 00:04:51.110 --> 00:05:04.549 jen freeman: So what? Where the centers are defined. It's where you have consistent conditioning by the planets of neutrinos. Okay? So it's you're still being conditioned. But it's all the time consistent. Your entire life. That's what's happening. 28 00:05:04.940 --> 00:05:15.480 jen freeman: Whereas where it's white is where you're both being conditioned by planets, by people, by animals, by plants, by like, it's like, it's it's really the felt sense of it 29 00:05:15.770 --> 00:05:27.839 jen freeman: is that basically, it's like the the where the centers are fixed. It's like the furniture. You never really think about it. You know, it's just there. It's consistent for you all the time, whereas where they're open, it's much more like the television 30 00:05:28.000 --> 00:05:35.449 jen freeman: like flashy images, colors, lights, and our attention is very naturally drawn to the TV over the furniture, you know, unless you're a very, I guess. 31 00:05:35.610 --> 00:05:42.609 jen freeman: meditative person who likes to stare at your couch? That most of us are going to be drawn to those open centers. So 32 00:05:42.770 --> 00:05:48.849 jen freeman: so, part of how we learn about ourselves is, we see our defined centers. 33 00:05:48.990 --> 00:06:00.179 jen freeman: So let's say that, I have a defined emotional center which is the center of authority. It means that I need at least 24 h to make decisions. It means my emotions move on a wave 34 00:06:00.950 --> 00:06:03.309 jen freeman: meaning. I have a lot of feelings. They're data points. 35 00:06:03.590 --> 00:06:07.419 jen freeman: So if I don't understand that about myself. 36 00:06:07.750 --> 00:06:17.059 jen freeman: and I don't understand that someone with an open emotional center would be experiencing my emotions. They'd be. I would be. I would be conditioning them with my 37 00:06:17.060 --> 00:06:17.890 jen freeman: promotion. 38 00:06:18.040 --> 00:06:21.770 Sarah Santacroce: So I actually have an undefined solar plexus. 39 00:06:22.170 --> 00:06:25.599 jen freeman: So so that would be where my emotions 40 00:06:25.800 --> 00:06:29.749 jen freeman: you would be feeling them. And this is so. Wherever you're open. 41 00:06:30.030 --> 00:06:42.450 jen freeman: you will be feeling somewhat the conditioning twice as big. Basically, so often we think we're the opposite of what we are. So like, someone with an open emotional center can feel like, oh, I'm so emotional! 42 00:06:42.680 --> 00:06:46.500 jen freeman: But really they're feeling all of the emotions around them. 43 00:06:47.380 --> 00:07:00.259 jen freeman: Right, and it doesn't mean that they don't have their own. But it's it's not the same thing. It's it's a much cooler experience than the emotions are very hot. So if you have it fixed, you just naturally have a lot of heat going through your system. 44 00:07:00.420 --> 00:07:06.539 jen freeman: So so the essence of this. And again, Noah is always with you and design. The challenge is to 45 00:07:06.690 --> 00:07:13.380 jen freeman: essentialize it for people to apply is that if you look at your chart. You get a reading, you start to understand. 46 00:07:13.540 --> 00:07:24.809 jen freeman: You have incredible. You're incredibly empowered to understand who you are in any environment, how you influence people, how you affect them, and also how you're influenced and affected. 47 00:07:25.370 --> 00:07:28.250 jen freeman: It changes everything, everything 48 00:07:28.550 --> 00:07:35.719 jen freeman: so. And that's something just a very quick, anecdotal evidence. I have a totally open heart ego will center. 49 00:07:36.170 --> 00:07:41.769 jen freeman: So part of what that means is that I really need to do things at the right time. I'm basically 50 00:07:42.030 --> 00:07:56.620 jen freeman: it's not. I'm not here to to will things right? Where if somebody, 30% of the population has that fixed, they are, it's healthy for their heart, because it's about the heart center, but when it's open it actually hurts your heart to try to will things into being. 51 00:07:57.100 --> 00:07:57.800 Sarah Santacroce: Hmm. 52 00:07:57.960 --> 00:08:09.690 jen freeman: And so I was in the financial industry years ago, which was a hundred percent commission. I was in this in the States, in the mortgage business in California, and a very, very competitive market with the broker's license, which is like 53 00:08:09.790 --> 00:08:17.120 jen freeman: and it my God! It was so painful! It was so painful, and I I finally used this tool to understand it was 54 00:08:17.490 --> 00:08:19.269 jen freeman: I was totally in the wrong place. 55 00:08:19.450 --> 00:08:38.956 Sarah Santacroce: Right? Yeah, yeah, that's exactly how understanding who we are and how we're wired helps us. Then, you know, choose the the right career path, but also the right business plan and the right business module and and marketing tools, etc, etc. Yeah, 56 00:08:40.260 --> 00:08:52.009 Sarah Santacroce: So would you say that, like, I think there's some kind of misconception, maybe, about open centers, like people think they're kind of 57 00:08:52.160 --> 00:09:00.350 Sarah Santacroce: scared about open centers. Maybe. Because yeah. Tell us, tell us why, what's the fear behind these open centers? 58 00:09:00.530 --> 00:09:08.459 jen freeman: Yeah, so so the thing about the open centers, is it? Well, if we basically just go with it, all human beings seem to tend to want to be in control. 59 00:09:08.630 --> 00:09:12.180 Sarah Santacroce: And so the open centers are where they are not in control. 60 00:09:12.180 --> 00:09:12.550 Sarah Santacroce: Right? 61 00:09:12.550 --> 00:09:29.789 jen freeman: By definition. It's like they're not in control. Right? It's like, this is where, if different influences, different information. But the positive side of this is. It's where you're you're here to be wise in those centers. It's like you're constantly having wine tasting of all these different possibilities. So 62 00:09:30.280 --> 00:09:35.460 jen freeman: when you are defined. You. You're just it. You're not actually wise about it. You just are. It. 63 00:09:35.960 --> 00:09:36.300 Sarah Santacroce: Right. 64 00:09:36.300 --> 00:09:48.169 jen freeman: But where you're open is where you get to taste all these different people's fields and energies. And so like again going back to the open heart example. So I'm here to be wise about what is truly a value. 65 00:09:48.990 --> 00:09:54.049 jen freeman: and that is a very big difference versus trying to prove I am valuable. 66 00:09:54.240 --> 00:10:07.609 jen freeman: which is where the people have it fixed, are trying to prove that they're valuable. And again, it's correct for them, right? They're supposed to get out there and be like woo, you know, especially in the States. We're so very sales oriented. So you know they they succeed very well in those environments. 67 00:10:07.770 --> 00:10:09.159 jen freeman: But if you don't. 68 00:10:09.360 --> 00:10:18.630 jen freeman: if you understand so like, even right now, sitting with you, I feel completely grounded and confident that what we're talking about has great wisdom and great application. 69 00:10:19.940 --> 00:10:21.540 jen freeman: but it has nothing to do with me. 70 00:10:22.040 --> 00:10:29.299 jen freeman: It's I'm I'm just. I'm just expressing what I've taste, tested and learned, and then I that ideally, I want them to go apply it 71 00:10:29.440 --> 00:10:29.970 jen freeman: right. 72 00:10:29.970 --> 00:10:30.790 Sarah Santacroce: Hmm. 73 00:10:30.980 --> 00:10:33.696 jen freeman: I've tasted. Yeah, go ahead. 74 00:10:34.240 --> 00:10:37.860 Sarah Santacroce: Yeah, yeah, this is good. So I have this 75 00:10:38.628 --> 00:10:42.040 Sarah Santacroce: spreadsheet in front of me, where 76 00:10:42.240 --> 00:10:45.220 Sarah Santacroce: I basically looked at my undefined centers. 77 00:10:45.520 --> 00:10:46.990 Sarah Santacroce: And then I 78 00:10:47.820 --> 00:10:59.619 Sarah Santacroce: given your like, we we did a class together that you taught and given that information. I basically sat down and said, Here's what I'm selling. 79 00:11:00.210 --> 00:11:12.570 Sarah Santacroce: because it's placed in the undefined centers. Right? So, for example, I have an undefined heart and ego. And so what I'm selling is worthiness 80 00:11:13.100 --> 00:11:19.409 Sarah Santacroce: or belonging to community or adaptation in times of shock 81 00:11:19.720 --> 00:11:25.009 Sarah Santacroce: or ethics. So these kind of things. 82 00:11:25.300 --> 00:11:36.809 Sarah Santacroce: because that's what I'm constantly learning because of my undefined heart and ego. That's exactly what I'm here to, you know, give and share and sell. 83 00:11:36.930 --> 00:11:43.529 Sarah Santacroce: So that's would you say, that's an applied example of of how we can? 84 00:11:43.640 --> 00:11:46.029 Sarah Santacroce: Yeah, tap into these open centers. 85 00:11:46.340 --> 00:11:49.559 jen freeman: Yes, and really harness their power. 86 00:11:49.980 --> 00:12:13.219 jen freeman: It's like, in a way, realizing what, Major, you're in in university. You're like, oh, biologist, right? This whole time. I was trying to, you know, be a Wall Street, and now you know or do business analysis. But I'm actually meant to be over here, and the sense of relief, the sense of oh, it all makes sense and the sense of not putting pressure on yourself anymore. To be something that you're not 87 00:12:13.340 --> 00:12:18.809 jen freeman: is so big, so like I have a chart of an entrepreneur. As an example. 88 00:12:19.310 --> 00:12:23.300 jen freeman: so much of my design. I'm designed to get out there do stuff. 89 00:12:24.020 --> 00:12:36.089 jen freeman: but I know I know that's my chart. I know that's my design. But I'm I'm here. So I have a lot of energy, basically. And I have the gate of power connected to my throat, so I know, when I speak that it will be heard 90 00:12:36.240 --> 00:12:41.050 jen freeman: right one way or the other. You know I can't say if they're gonna like what they're hearing, but what it's gonna be heard. 91 00:12:41.460 --> 00:12:44.530 jen freeman: whereas if someone does not have a fixed throat center. 92 00:12:45.500 --> 00:12:50.410 jen freeman: then what that means is, they don't have consistent access to their voice 93 00:12:50.640 --> 00:13:04.030 jen freeman: being heard, so they often will have lots of stories like self-talk stories right about oh, people don't love me, or they don't like me, or they're not listening to me, but really on a mechanics level, they just don't have a fixed 94 00:13:04.130 --> 00:13:10.029 jen freeman: throat. So in that case they could learn. If they have something important to communicate, maybe write an email, write a letter 95 00:13:10.210 --> 00:13:14.090 jen freeman: that written communication could be received much better than spoken. 96 00:13:14.260 --> 00:13:16.579 Sarah Santacroce: Right, yeah. 97 00:13:16.580 --> 00:13:31.360 jen freeman: Sometimes people with open voices are so wise about the nature of speech that they become like incredible speakers. So it's it. But it depends on how how they're what they're telling themselves about it, right? Like, oh, no one listens. 98 00:13:31.740 --> 00:13:38.060 jen freeman: It's it's really it's so. It's so literal and physical and mechanical. That's the other thing. It's 99 00:13:38.240 --> 00:13:41.429 jen freeman: yeah. The throat is a big, big topic, a big topic. 100 00:13:41.430 --> 00:13:52.340 Sarah Santacroce: And it's a big topic in marketing as well, because you know the throat is your voice, and how you are going to be heard, and so, understanding 101 00:13:52.650 --> 00:14:20.139 Sarah Santacroce: what your role is in this lifetime, and how you're supposed to be sharing that voice. Well, that's that's kind of a big deal right. And if you're forcing yourself to do one thing like you know, speaking on stage. But then you find out after a reading. Well, that's not exactly what's going to be easy for you. It's still doable, probably, but it's not going to be easy for you. 102 00:14:20.510 --> 00:14:25.166 jen freeman: Exactly well, and and to your point, I'm I'm in the process like we chatted about it. 103 00:14:25.680 --> 00:14:37.099 jen freeman: This in inspiration came to me. I mean, it's I'm workshopping. But I'm my current note. Name is the current current Newsletter. So I have the. My. One of my main gates is the basically the now 104 00:14:37.250 -->... /episode/index/show/introvertbizgrowth/id/36668970

Conversations for Change Fundraiser 05/16/2025

Conversations for Change Fundraiser In this heartfelt solo episode, Sarah Santacroce invites you into Conversations for Change—a series of meaningful gatherings designed to help us unlearn the hustle, reimagine business with more humanity, and gently recalibrate our own path. You’ll hear about the fundraiser supporting the launch of her new book Business Like We’re Human and how you can join these transformative conversations that blend reflection, connection, and action. If you’re ready to do business in a way that feels aligned, spacious, and true to who you are, this invitation is for you. Each workshop explores one part of the book’s journey: Wake Up: Let’s shine a light on outdated systems and inherited beliefs around work and worth. Reimagine: We’ll dream boldly about what a truly humane business might look like. Recalibrate: We’ll ground those dreams into practical shifts—in mindset, systems, and relationships. Integrate: Finally, we’ll reflect on how to sustain those shifts with grace and spaciousness. -- Speaker 0: hello, friends. today, i'm coming with a bit of a special episode, a bit of a self serving episode. i hope throughout the months and years, i, always give enough value so that you feel like, yeah, you love listening to this show and, learn a lot from our conversations with, my guests. but today, i'm coming here and sharing about two offerings that are part of my life's work to guide us towards a more humane way to do marketing and business. you've probably heard me talk about this third book. i've been hinting at it for a long time now that i've been quietly working on. it's called business like we're human. and, yeah. this book, it's close to my heart. it's about business. yes. but really, it's about us. it's about remembering our own humanity in the hustle and about finding inner peace so that we can create outer change. in my first two books, marketing like we're human and selling like we're human, i wrote about being gentle and more humane towards our clients. and this third one, it turns the mirror gently towards ourselves. we're really in a moment of reckoning. so many of us are questioning the rules we were taught about business. maybe you too are tired of the constant striving, the 6 figure hype, the pressure to scale at all costs. i know that i am. and that's why this book follows a different rhythm, a rhythm that aligns more with nature than with spreadsheets. and the framework i've used in this book is inspired by the peace symbol, and the journey unfolds in four stages. the first one is called wake up. the second one is reimagine. the third one is recalibrate. and the final one is integrate. and i truly believe this book needs to be experienced, not just read. i have received a a few books in recent times, business books, where i just noticed how i don't have the mental energy to sit there and read the whole book by myself. and i also feel like what we're doing in the humane marketing community is so valuable to sit together and find solutions that work for each of us and not just, you know, feel like we have to apply exactly what we're being taught. so this is why i'm launching this book through a series of facilitated gatherings that i'm calling conversations for change. so they are not lectures. yes. i'm going to bring some ideas from the book. but then the idea is really to go into breakout rooms and and talk about these things, talk about the unlearning maybe that we have to do from the toxic business advice, and then reimagine together what this new way of doing business that fits into our lives rather than having to fit our lives around our business could look like. so they are conversations, meaningful conversations, hopefully, gentle spaces for reflection, insight, and connection. and i have run these workshops before as a beta inside the humane marketing circle, and, yeah, the experience was incredibly moving. i'm gonna read you two testimonials. monica said, the workshops with sarah made me feel that i can offer myself permission to step outside the box and run a business from a space of wild creativity and roaring courage. i feel that anything is possible. and stephanie shared, these workshops helped me see that a truly successful business is one that is not only empathic to clients, but also creates space for me to be human, take care of myself, and connect with the world around me. i've never felt more certain that these conversations matter. so here's the invitation from one human to another. please join us for the conversations for change. they're running from june 10 to july 1. and this fundraiser that i'm running right now that gives you access to these conversations for change as well as the ebook, business like we're human, and the audiobook version that i already recorded of business like we're human, is running right now. so from may 9 to june 9, you can help us together raise the funds in a crowdfunding activity. and if you go to humane.marketing/conversationsforchange, you will find out all the details. each workshop explores one part of the book's journey. so wake up, we are gonna shine a light on outdated systems and inherited beliefs around work and worth. in reimagine, we'll dream boldly about what a truly humane business might look like for each of us because it's different for each of us. in the third workshop, recalibrate will ground those dreams into practical shifts in mindset, systems, and relationships. and finally, in integrate, the fourth workshop will reflect on how to sustain those shifts with grace and spaciousness. each of these sessions is sixty minutes long. and if you can't attend live or all of them, i totally understand replays will be available in a private hub. so, again, the all the details are at humane.marketing/conversationsforchange. and what you're really doing is helping all of us put this book out there, create this message, and then having conversations around it. and if this message really resonates with you, there's one more way to support. you can become an affiliate and actually help spread the word. and by doing that, uh, you earn $10 for each person who signs up for the conversations. you find the link to sign up as an affiliate at the bottom of the fundraiser page. again, the link is humane.marketing/conversationsforchange. so i look forward to seeing you at least at one of these conversations. it's gonna be special, i feel. i told you i was gonna talk about two offerings. the second offering i wanted to share about is the marketing like we're human program. that's based on my framework of the seven p's of humane marketing. you're already familiar with the seven p's. if you're a regular on this podcast, i mention them all the time. all the conversations here are based on the seven p's of humane marketing. but in the program, we go deep into them and really take the time to define them for our business. and it all starts from who you are, your passion, and your person, as well as your personal power. like, what makes you uniquely you? and then we go into people, product, pricing, promotion, and partnership. so it's really a blend of personal development and pragmatic marketing and business building. it's for entrepreneurs at any stage in business. we have beginning entrepreneurs who come on the market now and just know have this deep knowing that they want to do marketing differently than so many of the examples they see out there. but we also have people with twenty years of experience because they finally want to unlearn all the pushy tactics, and guru advice that i i include myself, we have been learning over the last twenty years and instead want to market from who they are and just bring more integrity and ethical, support into their business and life's work. there are many case studies and testimonials on the program page. so if this is of interest to you, please go have a look at those testimonials. there's videos from from participants because, yes, obviously, it's still marketing. right? and we have such, baggage around these marketing programs that whenever i speak to people, you know, there's still a bit of fear. well, sarah, how is this going to be different from all the programs that i've already attended? so, that's why i'm taking so much time to create these testimonials. so you can find them all at humane.marketing/program. we start on june 5 for another live cohort. the early bird, yes, it's over. it ended april 30. but if you book a call with me through the program page and mention the word podcast, either when we talk or in an email, i'd love to honor your fidelity as a as a listener with a hundred dollar discount. so just mention that word podcast or, you know, you don't have to say it like a robot. it will come up in the conversation. and, yeah, i'd be happy to give you a hundred dollar discount. thank you so much for letting me share about my life's work. i appreciate you as a listener to the humane marketing podcast. take care, and i hope to see you and meet you at the conversations for change. /episode/index/show/introvertbizgrowth/id/36576980

Radically Rethink Business 05/09/2025

Radically Rethink Business In this episode of Humane Marketing podcast, I’m joined by Polly Hearsey for a deep and refreshing conversation about radically reinventing business. Together, we explore how heart-centered entrepreneurs can move beyond fear-based tactics, align with natural rhythms, simplify offerings, and build businesses rooted in service, integrity, and community. If you’re ready to treat your business as a living, evolving ecosystem—and break free from outdated rules—you’ll find inspiration and real-world guidance here. This is business reimagined for a more humane world. Here’s what we discussed in this episode: Buyers are more skeptical and seek authenticity over hype. Clients sense the true intent behind messaging; fear- or scarcity-based offers don’t resonate. Aligning business with natural and seasonal rhythms creates a more sustainable presence. Flexibility is key-evolve offerings in real time based on current needs. Simplifying offerings-less but deeper-better meets people’s needs. Treat business as a living, evolving ecosystem rather than a machine to optimize. Root work in service and integrity instead of focusing solely on profit. Shift away from endless growth; redefine success through depth and impact. Build business around community, connection, and co-creation rather than competition. Practice courageous listening to ourselves, clients, and the world-and act on what we hear. And most importantly, break all the rules and question all the assumptions you have around business. -- 1 00:00:01.610 --> 00:00:04.559 Sarah Santacroce: Hi, Polly, it's good to speak to you again. 2 00:00:04.560 --> 00:00:12.699 Polly Hearsey: Thanks. You know, I always enjoy coming to talk to you because it's just it's fun to suggest. Go where we go. It's it's all. 3 00:00:12.700 --> 00:00:13.170 Sarah Santacroce: Yeah. 4 00:00:13.170 --> 00:00:13.820 Polly Hearsey: Light. 5 00:00:14.100 --> 00:00:14.600 Polly Hearsey: Thank you. 6 00:00:14.600 --> 00:00:23.210 Sarah Santacroce: Yeah, it's kind of like one of the things that I feel like. That's my zone of genius. And I know it's yours to. 7 00:00:23.330 --> 00:00:46.690 Sarah Santacroce: you know, reimagine, rethink differently. And so really, that's what I want to do today. And I was just telling you, I think we can do half of the episode or the beginning of the episode about today, right now and then look into the future. So so yeah, let's let's start there. You know, it's quite the time we live in. And there's 8 00:00:46.810 --> 00:00:54.670 Sarah Santacroce: there's probably I can sense the fear in entrepreneurship. And yeah, I'm just 9 00:00:55.170 --> 00:01:00.949 Sarah Santacroce: maybe start us off before we go into taking action, start us off with 10 00:01:01.150 --> 00:01:06.680 Sarah Santacroce: explaining what you sense energetically. What is going on. 11 00:01:08.320 --> 00:01:14.060 Polly Hearsey: I think that there's been a big shift in the buyer market 12 00:01:14.500 --> 00:01:22.949 Polly Hearsey: in terms of what they want and what they're expecting, and the way in which they've been burnt in the past. 13 00:01:24.600 --> 00:01:30.500 Polly Hearsey: And there's definitely an ability to read through the hype 14 00:01:30.730 --> 00:01:36.349 Polly Hearsey: right? And the promises. So there's a lot of skepticism, I would say, building. 15 00:01:37.123 --> 00:01:47.610 Polly Hearsey: So. And you see that when people put ads out say on Facebook or something, and you read the comments and the threads, it'll just be. Get the just people be tearing into them because it's not. 16 00:01:47.790 --> 00:01:48.180 Sarah Santacroce: It. 17 00:01:48.180 --> 00:01:48.870 Polly Hearsey: So I'm asking. 18 00:01:48.870 --> 00:01:50.240 Sarah Santacroce: Feel so fake. It's fake. 19 00:01:50.240 --> 00:02:00.419 Polly Hearsey: Feels fake and and the promises feel overhyped. You know, state, and particularly in the space that we're in. 20 00:02:00.690 --> 00:02:05.689 Polly Hearsey: We've got a lot of economic turmoil, and we've got a but 21 00:02:06.060 --> 00:02:11.710 Polly Hearsey: but even before the sort of like the very recent economic turmoil, what we had was 22 00:02:12.470 --> 00:02:18.240 Polly Hearsey: a lot of well established businesses, we're sliding. 23 00:02:18.810 --> 00:02:19.250 Sarah Santacroce: Hmm. 24 00:02:19.250 --> 00:02:23.800 Polly Hearsey: And they were keeping it under wraps. And I also noticed a lot of people who'd. 25 00:02:24.410 --> 00:02:34.189 Polly Hearsey: Yeah, maybe 6 years ago had been very present, and then they'd slid off my radar. And then all of a sudden, they've started advertising. That tells me that their business is slipping. 26 00:02:34.420 --> 00:02:35.010 Sarah Santacroce: Right. 27 00:02:35.010 --> 00:02:44.320 Polly Hearsey: And that's because the way in which they were approaching it through this sort of psychological, persuasion-based approach. 28 00:02:45.580 --> 00:02:52.540 Polly Hearsey: It's not working, because once you know that it's happening to you. It doesn't work anymore. So people becoming very wise. 29 00:02:52.710 --> 00:02:58.950 Polly Hearsey: And but I also think that people want something different now. They don't want the same old 30 00:02:59.310 --> 00:03:12.899 Polly Hearsey: heavy investments long term, because they don't feel that they have a grasp on where things are going to be in 3 months. So why would I invest in an 8 month, 10 month, 12 month program 31 00:03:13.390 --> 00:03:17.909 Polly Hearsey: to support myself in whatever area I needed 32 00:03:18.130 --> 00:03:27.189 Polly Hearsey: when I don't know where I'm going to be. Am I going to be the same person? Am I going to want to do the same sort of things? Because I think people can feel so much bubbling up within them 33 00:03:27.300 --> 00:03:32.310 Polly Hearsey: that they're not entirely sure how they're going to respond to it. 34 00:03:32.680 --> 00:03:33.110 Sarah Santacroce: So. 35 00:03:33.110 --> 00:03:44.109 Polly Hearsey: Big investments don't make an awful lot of sense. And yet some of these very established businesses that's a lot of money to invest with them on something where they're not getting one to one support. 36 00:03:44.110 --> 00:03:46.150 Sarah Santacroce: Right? It's always group, giant group. 37 00:03:46.150 --> 00:04:01.209 Polly Hearsey: Giant groups. And it's like, Oh, the value is in the information. No, the value isn't in the information anymore. We have AI proliferating that can turn information into process, but without any nuanced understanding 38 00:04:01.690 --> 00:04:03.810 Polly Hearsey: of how to deliver it. 39 00:04:03.810 --> 00:04:04.420 Sarah Santacroce: Hmm. 40 00:04:04.420 --> 00:04:11.400 Polly Hearsey: So what people are now looking for is more human contact. And yet we've built business structures 41 00:04:11.600 --> 00:04:13.109 Polly Hearsey: that remove that. 42 00:04:13.310 --> 00:04:13.920 Sarah Santacroce: Right. 43 00:04:13.920 --> 00:04:23.200 Polly Hearsey: And so all the expectations about how you automate everything and how you run one to many, and all of that is oh. 44 00:04:23.340 --> 00:04:30.899 Polly Hearsey: you know I mean, education hasn't lost its value. But information has, I think. And so so it's changing expectations. So I think 45 00:04:31.070 --> 00:04:45.089 Polly Hearsey: that puts us in a position where we need to be really agile to respond, and creative as well. So we're not just going. Oh, God, I've got to try a little bit harder to make something that's always worked work because it's not going to. 46 00:04:45.090 --> 00:04:49.070 Sarah Santacroce: Right. You can't just push harder and think it's gonna. 47 00:04:49.190 --> 00:04:54.919 Polly Hearsey: You see that with the classic old, give me your email address and I'll give you something of value. 48 00:04:55.090 --> 00:04:57.479 Polly Hearsey: How hard is that to push right now. 49 00:04:57.480 --> 00:04:58.869 Sarah Santacroce: Right? It's yeah. 50 00:04:58.870 --> 00:05:17.000 Polly Hearsey: Do not want yet another, because I don't know about you. My inbox is unmanageable. I spent tail end of last year unsubscribing. I spent a whole day just going unsubscribe, unsubscribe, unsubscribe. Stop sending me so much stuff. I don't read it. I do not have the capacity to read it. 51 00:05:17.000 --> 00:05:17.390 Sarah Santacroce: Yeah. 52 00:05:17.390 --> 00:05:18.890 Polly Hearsey: But people don't want that. 53 00:05:18.890 --> 00:05:19.420 Sarah Santacroce: No. 54 00:05:19.420 --> 00:05:28.300 Polly Hearsey: And there was an interesting thread on substack. I was reading yesterday where people were saying, what I want is the ability to buy a single article 55 00:05:28.520 --> 00:05:32.530 Polly Hearsey: stop making me subscribe, because there are so many writers here. 56 00:05:32.690 --> 00:05:36.970 Polly Hearsey: but I want to be able to subscribe to pay for one article, awesome and 57 00:05:36.970 --> 00:05:38.760 Polly Hearsey: interesting reflection of where we're at. 58 00:05:38.760 --> 00:05:58.989 Sarah Santacroce: That's kind of what I took away from your newsletter the other day where I was like, oh, I got to have you back on the podcast where you talked about bite. Sized. Right? Yeah. Like, people want small bits, and they want to yes experience. Your work before engaging in any length of program. 59 00:05:59.130 --> 00:06:26.720 Sarah Santacroce: And and yeah, like, I, just, I'm experimenting this year with instead of a 3 month program. I'm running the marketing like we're human in a 5 week program, and I already see the difference, like people who've gone through it in January. They tell me it was so much easier to decide, because it's 5 weeks, and I can. I can handle that like you said I don't know. 3 months, I'm you know, all over the place in 3 months, and so. 60 00:06:26.720 --> 00:06:27.140 Polly Hearsey: Yeah. 61 00:06:27.140 --> 00:06:30.469 Sarah Santacroce: Weeks. Yes, just sound easier. And I think. 62 00:06:30.470 --> 00:06:37.489 Polly Hearsey: People wanted to know what they're going to do with that, you know, and 3 months down the line it feels like a very long time. 63 00:06:37.490 --> 00:06:37.900 Sarah Santacroce: Right. 64 00:06:37.900 --> 00:06:50.989 Polly Hearsey: Not, but it feels like a very long time, whereas 5 weeks it doesn't. And I, I ran a couple of 3 week programs this year, and that was much easier for people, although it wasn't easier for me. 65 00:06:51.210 --> 00:06:55.530 Polly Hearsey: actually, because I and I know how much I 66 00:06:55.750 --> 00:06:58.989 Polly Hearsey: want people to understand in order to be able to action it. 67 00:06:59.560 --> 00:07:00.619 Sarah Santacroce: That's the thing right? 68 00:07:00.620 --> 00:07:04.469 Polly Hearsey: They had a little bit of a sort of like shockwave. 69 00:07:05.260 --> 00:07:21.509 Polly Hearsey: So I got so I just said to them at the end of it instead, I wasn't going to do a pitch at the end of it. I just said, Look, take your time, process it. Expect to go, you know. Come out of this high and come down through this processing, and then you come out the other side of it. Just be gentle with yourself. 70 00:07:21.510 --> 00:07:22.020 Sarah Santacroce: Hmm. 71 00:07:22.020 --> 00:07:28.049 Polly Hearsey: But I have, you know, for me it's like I I couldn't in all integrity 72 00:07:28.370 --> 00:07:32.240 Polly Hearsey: offer you something that didn't cover all of the bases. 73 00:07:32.240 --> 00:07:32.930 Sarah Santacroce: Right. 74 00:07:32.930 --> 00:07:43.810 Polly Hearsey: Even on, you know, I've scaled it back to just one focus. But I still, you know, I need to give you the information, because if you don't have that, then you've got missing pieces of the puzzle, and you're not gonna do anything with it. So. 75 00:07:43.810 --> 00:07:44.240 Sarah Santacroce: Yeah. 76 00:07:44.240 --> 00:07:54.380 Polly Hearsey: There there is for us when we're actually designing stuff. There is a bit of a balancing act to go on there, because we we know what we need to do in order to be in integrity with our own values. 77 00:07:54.750 --> 00:07:56.010 Sarah Santacroce: Yeah, exactly. 78 00:07:56.010 --> 00:07:59.260 Polly Hearsey: Equally responding to that changing need of. 79 00:07:59.880 --> 00:08:06.060 Polly Hearsey: I need something a little more immediate. I need something very specific. No, I mean. 80 00:08:06.530 --> 00:08:07.360 Sarah Santacroce: Yeah. 81 00:08:07.490 --> 00:08:18.009 Sarah Santacroce: yeah, what I did also because of the integrity piece. I I well, I've always had that. But I just have a flat fee where people can come again. 82 00:08:18.170 --> 00:08:38.470 Sarah Santacroce: Yeah, next round and and often. That's a very much appreciated gesture, because it doesn't mean Oh, you failed, and you didn't, you know, integrate it? But it just gives them more time. And that's often the thing that we don't have in these programs is like, Oh, 5 weeks so much content. 83 00:08:38.470 --> 00:08:55.560 Sarah Santacroce: And then you're like, Oh, exhausted after. So yeah, having this flat fee for past participants has really yeah helped people. I think, also just giving them permission, giving themselves permission. Yeah, I'm going to do this again. And this is this, is that deep. 84 00:08:55.560 --> 00:08:59.670 Polly Hearsey: Yeah. And it's okay. Because every time it's like, when you read a book. 85 00:09:00.200 --> 00:09:20.329 Polly Hearsey: when you read it the 1st time you have, you have particular paragraphs that jump out at you, and then you'll read it again. You think I'm really waiting for that moment, and it doesn't come, but it comes somewhere else, because you're just integrating and processing something else and understanding it. And if I think about my own journey through business because it's what it was 11 years now since 86 00:09:20.846 --> 00:09:22.190 Polly Hearsey: I started my business. 87 00:09:22.490 --> 00:09:25.110 Polly Hearsey: I don't recognize the person I was back then. 88 00:09:25.750 --> 00:09:29.929 Polly Hearsey: but if I go back to what I was talking about. I was talking about the same things. 89 00:09:29.930 --> 00:09:30.820 Sarah Santacroce: Yeah. 90 00:09:30.820 --> 00:09:36.080 Polly Hearsey: But my understanding of what I was talking about was very different. 91 00:09:36.080 --> 00:09:36.510 Sarah Santacroce: And. 92 00:09:36.510 --> 00:09:46.199 Polly Hearsey: And I knew that I had. In fact, I have a client who's worked with me over a number of years, say to me, and she'd had a break, and she came back and she said, the last program I ran, she said. 93 00:09:47.070 --> 00:09:50.520 Polly Hearsey: you've it's so much more coherent what you offer now. 94 00:09:51.080 --> 00:09:59.299 Polly Hearsey: Yeah, I mean, it feels that way. But it takes time to get there. It's like slow version of slow food version of business, you know. 95 00:09:59.660 --> 00:10:00.380 Polly Hearsey: next time 96 00:10:00.380 --> 00:10:11.299 Polly Hearsey: to build the flavors and to understand the process, and and to really sort of settle yourself into it. And I think that's what we're missing. I think it's also a hint of where we're going. 97 00:10:12.090 --> 00:10:13.589 Sarah Santacroce: Yeah, we'll get to that. 98 00:10:14.590 --> 00:10:16.540 Sarah Santacroce: But maybe 99 00:10:16.850 --> 00:10:25.899 Sarah Santacroce: so you're you're seeing these sub stack threads. And you know, listening to clients what they tell you, what do you feel like? Is is 100 00:10:26.320 --> 00:10:37.190 Sarah Santacroce: well, their biggest fear right now. But also, what kind of mistakes are they making because they're in fear? So what kind of business mistakes are they making. 101 00:10:37.190 --> 00:10:44.929 Polly Hearsey: I think one of the biggest mistakes that people are making are trying to persist in being places and doing things that they aren't right for them. 102 00:10:45.080 --> 00:10:45.960 Sarah Santacroce: Hmm. 103 00:10:45.960 --> 00:10:51.359 Polly Hearsey: And I said at the end of last year that I think social media will really. 104 00:10:51.360 --> 00:10:51.740 Sarah Santacroce: Hmm. 105 00:10:51.740 --> 00:10:53.939 Polly Hearsey: Have a massive shake up this year. 106 00:10:53.940 --> 00:10:54.770 Sarah Santacroce: Right. 107 00:10:55.410 --> 00:11:04.719 Polly Hearsey: And I do think that you know that sort of like the pressure to be on social media, to be on Tiktok, to be on Instagram to, you know, to have this visual presence. 108 00:11:05.410 --> 00:11:09.939 Polly Hearsey: People are realizing that it's not actually doing them any favors. 109 00:11:10.120 --> 00:11:11.050 Sarah Santacroce: Right. 110 00:11:11.050 --> 00:11:19.060 Polly Hearsey: And where everybody's consciousness is at, it's about depth and precision. 111 00:11:20.004 --> 00:11:23.810 Polly Hearsey: The the wonderful Jess Lorimer says. 112 00:11:24.277 --> 00:11:31.489 Polly Hearsey: An inch wide a mile deep. That's and that's where we're at, not not a mile wide and an inch deep, which is where we've been. 113 00:11:31.490 --> 00:11:33.560 Sarah Santacroce: Yeah, all the time. Right? 114 00:11:33.560 --> 00:11:34.690 Polly Hearsey: That depth. 115 00:11:35.010 --> 00:11:43.279 Polly Hearsey: So it's about having deeper conversations, about deeper connection, and that is so hard to achieve in sound bites. 116 00:11:43.440 --> 00:11:44.210 Sarah Santacroce: Yeah. 117 00:11:44.420 --> 00:11:45.220 Polly Hearsey: So when I say. 118 00:11:45.220 --> 00:11:46.089 Sarah Santacroce: Think of bias. We're. 119 00:11:46.090 --> 00:11:47.720 Polly Hearsey: And it's big of the sound bites. 120 00:11:47.720 --> 00:11:55.709 Sarah Santacroce: Yeah, we're wanting bite, sized things that we're offering. And yet we want to go deep. 121 00:11:55.710 --> 00:12:04.489 Polly Hearsey: I think the thing is, it's about what is there within you that is going to stop someone in their tracks and make them think. 122 00:12:04.860 --> 00:12:05.650 Sarah Santacroce: Hmm. 123 00:12:05.650 --> 00:12:15.369 Polly Hearsey: What is something that's really going to land? I was saying something this week in a group that I'm in, I saying there is a difference between visibility and having your content received. 124 00:12:16.600 --> 00:12:30.560 Polly Hearsey: You can be visible. You can be visible to millions of people. But that doesn't mean that content has achieved anything. And I think we have such a moral obligation to make sure that the content that we put out there actually has a meaning 125 00:12:30.830 --> 00:12:36.329 Polly Hearsey: and a value to somebody because it has a cost attached to it. 126 00:12:36.440 --> 00:12:38.500 Polly Hearsey: It has a cost to our planet. 127 00:12:38.790 --> 00:12:39.560 Sarah Santacroce: Right. 128 00:12:39.560 --> 00:12:49.820 Polly Hearsey: And it's a permanent escalating cost, because it goes into data banks that have to be sustained with electricity and water and land. That 129 00:12:50.200 --> 00:12:51.670 Polly Hearsey: so, you know. 130 00:12:52.590 --> 00:13:02.750 Polly Hearsey: for me, it's there's a huge amount of integrity about saying, not putting out this very shallow content just because it gets abuse. It's about depth. 131 00:13:03.080 --> 00:13:09.610 Polly Hearsey: It's me that is the mistake that people are making, because they're still trying to use the old methods. 132 00:13:10.000 --> 00:13:19.610 Polly Hearsey: So my conversation has always has been this year about, flip it, flip... /episode/index/show/introvertbizgrowth/id/36435160

The Science of Buying 04/25/2025

The Science of Buying In this episode of Humane Marketing podcast, I’m joined by Rachel Allen for a deep dive into The Science of Buying. We explore how neuroscience and psychology quietly shape our buying decisions—and how understanding this can lead to more humane, effective sales. From Rachel’s “magic equation” for building trust, to knowing when your message says just enough, this conversation is packed with insights for entrepreneurs who want to sell with empathy, not manipulation. Whether you’re writing sales copy, nurturing relationships, or rethinking your entire approach, this episode will inspire a more connected and compassionate way to grow your business. Here’s what we covered in this episode: Some surprising ways neuroscience and psychology influence our buying decisions—often before we’re even aware of it. Rachel’s ‘magic equation’ for sales—and how it helps build trust and connection. The subtle power of great sales copy and messaging to spark interest before someone consciously realizes they want to buy. How to know when you’ve said enough—or maybe too much—in a sales message. Why, in a world driven by data and demographics, empathy and psychology are actually the stronger tools for real connection. The full ecosystem of a humane sales process—and how things like sales pages, nurture emails, and gentle follow-ups all weave together. where we open our community, the Humane Marketing Circle to the public, for a small donation. -- Speaker 0: hi, rachel. it's good to have you back, returning guest to the humane marketing podcast. welcome. Speaker 1: thank you. thank you. i'm so excited to be back. i always love, uh, repeat podcasts in general, but especially talking with you. Speaker 0: yeah. thank you. it's it's really good when you get to know one another. right. like, kind of kind of on a deeper level. i think the conversations are are different. yeah. Speaker 1: yeah. everybody gets to, like, drop their marketing face and just have a a human to human conversation. Speaker 0: exactly. yeah. so we decided to do another collab workshop. uh, you've been in the community before and you're i'm excited to have you back. and this time, we're gonna talk about the science of buying. right? so from the buyer's perspective, uh, more so from the seller's perspective, but understanding what's going on in the buyer's head so that we can then, you know, cater to that and then not in a manipulative way, of course, but just like in an empathy kind of way. it's like, oh, okay. i know what's going on in their heads so that i can write the sales page, the emails. so that's kind of like what we're gonna be talking about. so you have looked at this, uh, more deeply and also kind of like the neuroscience and psychology, uh, behind this idea of, well, what's going on in the buyer's head. um, obviously, there's all these tactics out there that are based on neuroscience. i'm pretty sure that's not what you're gonna tell us to do, but, um, yeah, i i'd love to hear your thoughts on all of that. Speaker 1: yeah. well, i you know, you're correct. i don't have seven steps to, you know, manipulate people using their brains because i think that's based on such a false understanding of how humans actually work. and this may sound like a slight digression, but just to give you the understanding of where i'm coming from psychologically with this, a lot of those tactics are based on a school of psychology and understanding of the human, uh, mind called behaviorism. so if you ever thought about, like, bf skinner and pavlov, that's behaviorism. right? it's like, oh, we push the button and that makes the thing happen and then we get the outcome. that works on a small scale with humans in limited conditional circumstances. but what the opposing school of that, which is called humanism, has found is that humans are driven by their will. we each have our free will. we decide things, and that's how we recreate things, and we bring, um, a lot of chaos actually to the sales process because we're human. and you can never just set up the internet atm where it's like, well, i put in input a and i get out output b because there's a human involved and you never know what's gonna happen. Speaker 0: yeah. yeah. i like that. is it actually called humanism? that's that's a term for it. uh, that makes so much sense. yes. so so yeah. what are some of these strategies or or things that you have learned and that you feel like, you know, that feels good rather than, yeah, we're just abusing, uh, neuroscience and using it in in our favor? Speaker 1: right. yeah. it's i've never been a fan of, uh, lab rat tactics. you know? well, it's, oh, let's, like, poke them and see what happens. that just doesn't feel good to me, and it's also not really effective. so, um, the main things that i remind people when i'm teaching this are that you don't have to be a mind reader to understand what someone's going through in a sales process because you're a person too. we all kind of go through the same phases, which is i have a problem. maybe i realize that. maybe i don't realize it. maybe i don't even know what the problem is, but i'm like, uh, like, just i'm in discomfort or, like, something's not working. i need to get somewhere else than where i am now. then we tend to go through a period of exploration. right? what do i actually want? do i know? i don't know. maybe i could find out. i'll try this thing. i'll try that thing. and then finally, we find something where we're like, okay. i'm pretty sure that's gonna be the thing or it's at least worth a try. should i do it? and then we go through this period of having to convince ourselves. mhmm. and that's where the opportunity is with sales pages and, um, lesser nurture campaigns. those come a little bit before. but people usually focus on that, like, oh, do i buy it or do i not area when they come to sales pages and the whole conversation is a huge part of it. Speaker 0: i like that. the conversation is a huge part of it. so, essentially, what you're saying is, like, the sales page should feel like a conversation addressing these thoughts that go through the buyer's head. right? uh, that's that's that's good. um, so so you talk about this magic equation, uh, for sales. uh, maybe, uh, i know we're gonna go more deeply into it in the workshop, but maybe you could just kind of give us a sneak preview of of what that is. what's the magic equation for sales? Speaker 1: oh, i was so excited when i finally was able to articulate this. so for a sale to happen, you have to get the right thing in front of the right person at the right time and in the right way. and if any one of those factors is off, the sale doesn't happen. Speaker 0: and i saw your linkedin post on that, and i was like, yes. that's it. exactly. yeah. go ahead. Speaker 1: why, um, well, that's why people get so i think they take so much, uh, responsibility on themselves with sales, and they try to control these factors that they really can't control because, like, you can't control when someone's going to encounter your thing. you can't control the way in which they encounter it. you can make the best thing you can, and you can understand whoever your ideal person is. like, you've got the most control over those two factors, but you have no control over the other two. and so people get so, like, wrapped up in this idea of, oh, i'm bad at marketing or, oh, i'm bad at sales because i can't control the flow of time. and when you say it like that, it's like, well, of course, that's a bit silly. but so much marketing advice is predicated on, like, well, no, you should just, like, control these things. how, how are you supposed to do that? Speaker 0: yeah. yeah. it's so good. and it reminds me of, um, something i talk about in the selling, like we're human book. i, uh, i think i make the point of, uh, the, the, the idea that more sales calls does not equal more sales necessarily. because if your, like, intake form, for example, is not clear or your marketing is not good, then you can talk to tons of people. but if they're not at the right point in time, like the point you're making, well, then you're basically just i guess you're telling yourself i'm busy. i'm selling. you know? but then you're gonna be disappointed because you're not making the sales because people are just not at that readiness point to to actually buy. um, i feel there's a lot of pressure to, you know, do all these sales calls and then and then obviously they become pushy because you feel like, oh my god, i'm so exhausted after 10 sales calls and nobody buys. and then you try to, you know, get more and more pushy. uh, but but yeah. it's the opposite of of humane selling for sure. Speaker 1: yeah. that equation. right? that's not humane to you as the person who's doing selling either. and, like, i really love this metaphor of the conversation because if there's a conversation where one person is just monologuing at you, like, what do you naturally physically do? you know, when that guy in the bar comes up to you, you're like, um. but and that's what happens with marketing. but if you can turn this around and it becomes a conversation, you can create situations in which you don't have to to encounter people at, like, their right moment because they already know you. and so when the moment's right, they come and find you. they lean in towards you, and you don't have to try and stress out about being everywhere all the time because, you know, they know how to get to you. Speaker 0: mhmm. yeah. yeah. it it reminds me of another post i just saw, uh, on linkedin about, you know, the right now, things are kinda tough with the economy the way it is and talk about recession. and so people get, you know, they they have the scarcity mindset and everybody feels like, well, i should be selling more. but right now, it's probably not the time to sell more, but it is the time to build the trust for future sales and keep being visible. and so, yeah, these conversations to build those in and to into let's talk a little bit about email marketing as well, because that's also part of of the nurturing. right? so so how can we bring more of these conversations into, yes, the sales copy, but also the emails, for example? Speaker 1: yeah. well, i love i love how you've laid these phases out. right? because we'll see people, and you and i have both been around business and not long enough to see how that this will happen, is that the people who are showing up right now are the ones that when things do turn, they're going to be absolutely inundated with business. and then everybody else is like, oh, wait. i gotta get my emails going. so this is a really good time to get nurture campaigns and other conversations like that going. Speaker 0: right. Speaker 1: and to answer your question about, you know, how we incorporate that, i think people have this idea of what a nurture campaign is that's based um, in the mid aughts. like, it's very 02/2008 to very 02/2009. it's like, it's seven emails. and the first one is like, oh my god. you're here. and the second one is like, did you download the thing yet? and then you work up to a sale. right? it's so boring. i hate it so much. i'm seeing a thousand of them. they all are, like, ai generated now. so i invite people to reframe what a nurture campaign is is just it's creating instances for someone to know you over and over again. it's kind of like making it to where you run into each other at the coffee shop every morning, and then you're like, oh, yeah. i know her. so it can be whatever you want it to be. so for instance, in my other business that i do with solve a pet triple diamond, we actually have a repulsion campaign, an anti nurture campaign where we write five emails to our unideal clients. and it's funny, and there's the haiku, and we're like, absolutely not. we even have a song in it. and that's showing who we are instead of being like, we're triple diamond and here are our values. it's like, hey, we wrote a funny haiku about how much we hate elon. you wanna join? that shows you who we are. Speaker 0: yeah. i talk about the worldview all the time. like, show your worldview, show what your stand what you stand for. and that's a great example. people wanna stay away for from politics. but frankly, right now, like, please, you know, it's no longer the time for business as usual. so, uh, yeah, address politics because clearly, you're you're, yeah, you're you're gonna resonate with the people who who stand for the same things. right? so yeah. we just actually had the the last workshop was about email marketing and and, yeah, she she she basically said the same thing, like or or we had this discussion also, like, what's with the term nurturing anyway? like, people actually said, well, i don't feel nurtured or this is not what nurturing is. right? so, yeah, just kind of understanding that people don't sign up to an email list to feel like to get nurtured. you know, we should we usually sure, like, see for nurturing someone somewhere else. but, um, it's just good to yeah. think about, well, how do people feel when they sign up to something? and how would you feel, uh, when you sign up to to an email list as well and and just apply the same thing? Speaker 1: and how, like, how do you want them to feel? like, we with our particular campaign, we want them to feel amused and seen and, like, somebody is, like, taking a stand. with other future campaigns, you might want someone to feel, uh, educated. that's another really popular one. you need to, like, bring them through a journey of learning something. so it doesn't have to be this, like, extremely transparent build up to a sale of, like, okay. i'm gonna give you three little, like, gifts, and then you're gonna wanna work with me. like, no. it's thinking about, like, what kind of relationship do you want? what kind of party are we throwing here? how do you want them to feel? Speaker 0: yeah. and all of that is is part of the trust building. right? Speaker 1: yeah. that's Speaker 0: that's what we're doing. another thing you talk about is is data and demographics and why psychology, uh, or, um, what are they called? psychographics are much more important than just, you know, the, yeah, the demographics of your ideal client. so talk to us a little bit about that. Speaker 1: oh, this is one of my favorite soapboxes. so when people started teaching the concept of a client avatar, they took that from traditional mass marketing and then took, like, two little tiny facets of it and taught those and ignored the rest of it. so people think that what you need to learn about them is like, okay. well, your audience is women and they're between the ages of 35 and 50. uh, they are married and college educated and they like cats. that's not an avatar. that's an imaginary friend, and that doesn't tell you anything about the person. so those are their demographics. their psychographics are how they feel about things and why they feel that way. because you can take people who have extremely similar demographic profiles who have completely different psychographics. and if you try to market to them in the same way, they're probably both going to be turned off because you're just not going to really speak to what either one of them cares about. Speaker 0: yeah. yeah. it's it's such a huge difference. and then in my marketing, like, we're human program, people are always surprised when i come back with, you know, the the p p of people where we go into the ideal client. a lot of them say, oh, i've already worked on that. and i'm like, yeah, but you haven't worked on it like this. yeah. yeah. we have this. and that's why people are also kind of scared of defining their niche because they feel like, oh, i have to just kind of like have a niche. and, and, you know, usually it's demographic based. it's like, i have to only work with women between this and this age. no, you don't. the minute you bring in your worldview or the psychology of your ideal client, then it opens up. it's like it's based on resonance. because if you put out your worldview into your marketing, then it will only resonate with the, with this ideal client. doesn't matter what gender they are, what age, what race doesn't none of that matters. right? Speaker 1: yeah. yeah. Speaker 0: it's it's it's such an important difference. and i i really hope, like, the new kind of marketing people are that's what they're teaching. i don't know. you're more involved still and and and and you're saying that there there's still people out there teaching demographics? Speaker 1: yeah. it's find your niche. it's you want to be the something for this tiny little subset of people. but that's created this situation in which people are getting into, like, crazy tiny niches because they wanna be different, and that just doesn't do anything for you. Speaker 0: yeah. yeah. yeah. what about, um, you know, kind of like if we if we go back to the signs of buying. so from the the buyer's perspective, what other things like, if we put ourselves into the head of the buyer, what are the things maybe also if we compare it to ten years ago, how do you think the buyers, um, consciousness and intellect and, you know, the decision making has changed compared to ten years ago maybe. Speaker 1: so i think that humans are humans, and they're always like, decision making in and of itself, the process is still gonna be the same. you know, we go through this period of, like, there's something wrong. i wanna fix it. what do i do? how do i convince myself i've made a good decision? how do i feel about this? all of that. but i think sales cycles in general are taking longer right now because people are extremely tired. there is so much coming at them all the time. there's no off ever for most people unless they are creating it for themselves. and there's, you know, a pervasive sense of just pessimism and fear and uncertainty. and so i think that means our job as sellers and marketers is to acknowledge that and be honest about it and not try to just be like, yeah. but if you buy my ninety day course, everything will be fine because that's just not true. but you can also create the sense of, like, you know what? i get this. you're scared. and also, we can move over here and we can we can fix this one thing. we can't fix the world, but i can fix this one problem you have. Speaker 0: yeah. i really like that. so so there's transparency, but there's still also hope and and and being very honest to say, hey, yes. i can promise you, you know, 10 new clients after going through this program. but what i do know that it will fix is this specific thing. yeah. i agree with that because i think i think, yeah, we can't just pretend, you know, it's not uncertain right now, and we don't know where where it's going. we have to treat our clients as smart conscious consumers or or buyers. and and so i think that's super, super important to come over with transparency, but at the same time, you know, knowledgeable and and also, yeah, confident in our offering. so it's kind of like this blend of, uh, or yeah. of of both things. Speaker 1: yeah. and i think i love how you phrase that, the knowledgeable and confident in the offering. and i think that's so important because what also happens during these times is people, unfortunately, will sometimes jump on a disaster as a marketing trend, and then they use it as this, like, things are so bad. oh my god. we gotta fix it right now. i know things are terrible. and that doesn't help anyone. all that does is add more chaos and fear into the atmosphere. and it's manipulative and gross, you... /episode/index/show/introvertbizgrowth/id/36293495

Leadership Lessons from Animals 04/11/2025

Leadership Lessons from Animals In this episode, I’m joined by leadership guide Lisa Foulger for a gentle yet powerful conversation about what animals can teach us about leadership and business. We explore the wisdom in slowing down, the power of presence, and how reconnecting with nature can shift the way we lead, work, and live. From her life in Costa Rica to her insights on the Inner Development Goals, Lisa offers a refreshing, nature-inspired perspective that invites entrepreneurs to embrace a more sustainable, mindful, and humane way of doing business. In this episode, we discussed… What sparked Lisa’s interest in discovering leadership lessons from animals. Why the sloth became her animal of focus—and what makes it such a powerful and unexpected teacher for leadership and business. The cultural obsession with hustling—and how adopting a sloth-like approach can lead to more humane, sustainable business practices. Lisa’s life in Costa Rica, and whether Costa Ricans relate to nature differently than people in more industrialized parts of the world. The Western tendency to separate nature from work—and how we can gently bring nature back into our leadership and business practices. The role of mindfulness and slowing down in building a business world that’s more sustainable, kind, and connected. How Costa Rica is pioneering the application of the Inner Development Goals (IDGs) at a national level—and what that looks like in daily life and leadership. A simple, nature-inspired step that listeners can take today to bring more wisdom and presence into how they lead. --- Sarah: hello, humane marketers. welcome back to the humane marketing podcast. the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah senecroce, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers, mama bear of the humane marketing circle, and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meetups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you, instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live. in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out, or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also, if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. Sarah1: welcome back, friends. i am back from two amazing weeks in egypt. if you're on my email list, you hopefully enjoyed the pictures i sent. it truly was amazing. and just in the last few days, a team of scientists from italy made a new discovery of gigantic structures underneath the giza plateau. they're using some kind of radar technology, and they found pillars as tall as the eiffel tower. imagine that. i'm just so excited about all the new discoveries we'll be making about our long lost ancestors and civilizations. to me, it it really is this passion about, yeah, what makes us human and how this all started. and and maybe it's at the border of humans and, you know, some other kind of beings. but, anyway, if we ever meet at a cafe, well, i can talk about this for hours. but back to today's conversation, which fits under the partnership. this time, we're partnering with animals, and i'm talking to community member lisa folger. if you're a regular here, you know that i'm organizing the conversations around the seven ps of the humane marketing mandala. and if you're new here and don't know what i'm talking about, you can download your one page marketing plan with the humane marketing version of the seven piece of marketing at humane.marketing/ 1 page. that's the letter that's the number one and the letters page. it comes with seven email prompts to really help you reflect on these different piece for your business. so a few words about lisa. a dynamic leadership coach and best selling author with over thirty five years of corporate and entrepreneurial learning and success, including twenty five pioneering years at hp, lisa folger is an international coaching federation professional certified coach and is certified in scaling up positive intelligence and among others. lisa inspires leaders to scale their mindsets, their teams, and their businesses to make a positive impact in the world. passionate about cultivating healthy mindsets, driving transformative impact, and advancing global sustainability, she leaves a lasting positive mark on people and the planet. a proud mother of three awe inspiring daughters, lisa thrives in vibrant cost costa rica where she continues to inspire others through her leadership and vision. so in this episode, we discussed what sparked lisa's interest in discovering leadership lessons from animals, why the sloth became her animal of focus, and what makes it such a powerful and unexpected teacher for leadership and business, the cultural obsession with hustling and how adopting a sloth like approach can lead to more humane, sustainable business practices. lisa's life in costa rica and whether costa ricans relate to nature differently than people in more industrialized parts of the world. the western tendency to separate nature from work and how we can gently bring nature back into our leadership and business practices, the role of mind mindfulness, how costa rica is pioneering the application of the inner development goals, idgs, at a national level, and what that looks like in daily life and leadership, and then a simple nature inspired step that listeners can take today to bring more wisdom and presence into how they lead. so without further ado, let's listen to this conversation between lisa folger and myself. Sarah2: hey, lisa. it's good to hang out with you. Lisa: hi, sarah. glad to be here. Sarah2: yeah. good to have you. first time on the humane marketing podcast. so excited. we talk regularly through the humane marketing community and you've been in the program, so we know each other quite well. i feel so it's always the conversations always go deeper, when we know each other. right. so looking forward to talk about animals and leadership sessions, not sessions. and what i wanna say, lessons that we can learn from from animals. so, yeah. you hosted a session last year during our humane marketing circle expo with colleagues, rory and aslam, around this topic of what can we learn from animals for our leadership. so first, i'm curious to know how did you come up with this topic? like, why this topic? what fascinated you about this topic? Lisa: yes. certainly. i mean, the theme was, you know, kinda learning from nature is what we challenge ourselves. what would we bring to bear? because each of us lives in a different country. we all spend a lot of time outside in nature, and we were i think the conversation initially started when aslam was looking out her window in a london tower and saw the beautiful array of swans doing all sorts of amazing positions, looking so calm, looking so conscious, looking so just reflective and contemplative. and, you know, it really caught her attention, and she's been fascinated. so she's always telling us stories about the swans. but then at one point, she said, you know what? i looked it up and really underneath the surface, the swans are pedaling furiously. i mean, it's chaotic. it's crazy. it's phrenic. and we said, wow. yet from the outside, it's so calm, so, you know, beautifully, patient. and said, what else? i mean, could we learn because we resonate with that. you know, so many times, we are frenetically moving and doing and, scurrying to be ready. and yet when it takes place, we're actually present. and just being there is all that's really needed. and so it just spurred a level of curiosity and interest, to investigate. so we each said, okay. pick a favorite animal. let's talk about what are some of the leadership lessons we can learn. and i, living in costa rica and having sloths as neighbors thought, you know, why not? like, that's like the opposite of the scurry is the very slow and methodical and patient and present sloth. and so that's what i chose. and then rory chose the elephant because it had such female leadership qualities that we all admired and all three of us being female leaders were like, wow. you know, that's fabulous. let's tap into that. so it was a really curious exploration, and it's continued. like, the year since that has gone on, we have had various conversations and in-depth contemplations on what will we do with that next. and so we're working right now on what our next expo theme will be. and it's all around being. i think we will choose some animal influences as well. one of the ones that i am playing with right now is the monkey because monkeys are also part of my neighborhood collection of beautiful nature. and i love the curiosity element of monkeys. and so one of the elements that i'm playing with. but it was, you know, a way to find a theme that we're all passionate about and, you know, have it be a bit playful and engaging. and so in the workshop, you know, we had our three animals, but we had many other people join and share their favorite animals and what lessons that they had learned from them. so i think there's a lot that we can pick up from our surroundings and our environment and nature as you well know. Sarah2: yeah. yeah. it's so beautiful. and and it reminded me of the i i just hosted a a podcast, with the title is slow business more humane, with my friend, andy mort. and this he calls himself a slow business coach or a slow coach. and and so it just reminded me of you and the sloths. and and so it's so controversial, right, to bring slowness into business. and so it it takes well, it takes courage to say, well, actually, i do want to, you know, make it slower. and and so, yeah, i'm just curious what kind of things you shared around the sloths and and what qualities you appreciate from the sloth. Lisa: yeah. and i'm glad you mentioned andy because i got to that part in your book, and i love the reference and the connection to the sloth, and going slower, going deeper. that's been a big, big journey of mine, especially in the last couple years. i left the corporate world eight years ago, after a twenty five year run. and now working with more small and medium businesses, i am finding that being conscious and really building the mental resilience to handle the ups and downs that are going on around us is such an important leadership skill. so from the sloth perspective, you know, they're very, very intentional. like, they usually come down from the tree once a month. Sarah2: wow. it's amazing. once a month. Lisa: they have to plan really, really well, and they're very slow in their pace, and they're very conscientious because they can't move very fast. they have to be very careful as they plan their moves, to avoid being, you know, attacked by predators or any other danger in the system. they have to find their food very strategically. so they're very, curious, very methodical, very patient, and they're very reflective. so all those qualities make for, handling our crazy chaotic world in a more kind, gentle, patient, and contemplative way, i would say. one of the you know, i wrote a chapter in the book, leading with self awareness last year. and one of the stories that i highlighted is that, you know, often we open doors. the chapter is called, you know, opening doors to discover me. but often we open doors and we have no idea what we're entering into. and that ability to be patient, to be present, to be calm, to be curious is such a beautiful gift to discover what opportunities lie ahead. and so i'm a big believer, in creating the spaciousness to allow that perspective to show up, and it's not so easy. like, i'm a recovering corporate a level, you know, executive for many, many, many years. it took some real life changes and choices to put that first and foremost in my perspective. Sarah2: yeah. yeah. and it's such a big topic, right, of the business like we're human book. it's like the and i only remember one line, from your, case study when you went through the marketing like we're human program. you you said the depth was always there, but it took this program or the pausing to discover it or rediscover it. right? and so that's what that's what we do when we take when we create the spaciousness. and we, yeah, we are sloths like. we probably another thing is, like, from the outside looking in, the sloth looks like, well, it's just a lazy couch potato. but, actually, there's probably yeah. like you said, a lot of planning, a lot of deep thinking, a lot of strategizing that that goes on, that we don't see from the outside looking in. Lisa: absolutely. and the slot has partnerships, with all sorts of other animals that support their ecosystem. and so they don't even though they seem very solo animals, they actually weave a set of strategic partnerships that help them thrive. and sometimes that's not present. like, you can't see that Sarah2: mhmm. nobody Lisa: else. but, yeah, there's a lot of depth to that choice. and for me, another big turning point was having a significant accident. so i had a surfing accident. or it kinda took me off the road map for three months and, you know, healing journey of one year. that process of having to slow down and start over and rebuild was, you know, tremendously insightful. it was hard. it was super, super difficult and painful and, you know, all of the, challenges that come along with injury and recovery. yet it was super profound for me to rediscover what was most valuable to me. so to reconnect with my values, it was the time when i was rebuilding my business after a big transition, and a super important gift that, you know, i can clearly see. during the process, it was, you know, challenging for sure. and now looking back, i think it was a blessing in disguise. Sarah2: mhmm. yeah. yeah. it's just unfortunate that often our body kind of needs to give us this yeah. Lisa: wake up call? Sarah2: wake up call. yeah. indeed. if we don't hear it ourselves. another thing comes to mind, and you mentioned that you're living in costa rica. from the outside looking in, we have this idea of costa rica being, yeah, you know, a different culture, a kind of more outgoing culture, probably a culture that is not as money and profit and productivity driven as maybe, you know, some of our western cultures. is that the case? and has when you moved to costa rica, has something changed already just in that move for you? Lisa: for sure. for sure. so it's a quite a different culture from the united states that i moved from seventeen years ago. so mhmm. it's, well indoctrinated in me, the pura vida lifestyle, you know, living a pure life. for sure, the culture is slower. it's more family oriented. it's, you know, be first and then do second, very opposite of the united states and the life that i had lived before i came to costa rica. you know, there's certainly challenges. the infrastructure, the bureaucracy, i mean, process and operational efficiency is not a strength in costa rica. it's a beautiful small country and the nature is spectacular and it's ever present wherever you are in the country. so yeah, that slowing down to adapt to a very different culture in a different system was, you know, a jolt to my, nervous system for sure. and, you know, it took years, but i'd probably say two or three years later, i i think i kind of wove into the groove. having children and adopting to their schedules and all of that is a great assimilation strategy for moving to a new country. so that was a great asset as well. but yeah. i mean, the things that i appreciate about the slower pace and the higher quality of life and, you know, security and just nature at your doorstep is, you know, well built into my routines. from a daily perspective, i get up and i usually go for a walk. and, you know, i can take three steps out my door and be in beautiful nature, which i appreciate. and, you know, the weather's temperate, so, you know, i can put a t shirt and shorts on and head out anytime of the year. i love that too. but one of the things that i have realized as i've, you know, kinda cultivated my career, because i have clients globally and i travel around the world, is that when i come back home, there's just like a a sigh and a deep, you know, breath that i take that i kinda take it back in, and i miss it. i truly do miss it. one of the ways, recently, just in the last year, i've started doing retreats, for women here in costa rica. i have my second one coming up in september, september twenty eighth to october third. and it's recharge. it's recharge for mindful women. and the idea is how can you pour into yourself as you pour into everybody else in all aspects of your life. because i find we women professionals, especially, extend ourselves and stretch ourselves very thin. and so, i have found on a daily basis how to recharge, but i think a lot of women struggle to do that really well. and so offering a week away to indulge in beautiful nature and feed you your soul, you know, heart, mind, and body is an excursion and experience that is a beautiful thing to offer. Sarah2: yeah. i i when people ask me what works in marketing right now, i always say beauty, nature, you know, self care. those are the things that that people crave right now. so so yeah, if you're having something like that to offer is is amazing. and i was just thinking how similar it is with me arriving in sicily, because we have a place in sicily, and it's kind of very similar. you know? it's like it's chaotic in terms of administration and and laws and everything like that. and yet it's such a different lifestyle. like, it all it's all about, like you said, family,... /episode/index/show/introvertbizgrowth/id/36094530

Email Marketing with Empathy 04/01/2025

Email Marketing with Empathy In this episode of the Humane Marketing Podcast, I’m joined by Bev Feldman who shares her refreshing perspective on email marketing rooted in empathy rather than manipulation. Together we explore how conscious entrepreneurs can build authentic connections through their email communications by prioritizing consent, transparency, and genuine value. Bev reveals her ALIGN framework that transforms traditional email marketing into a trust-building process, helping you connect meaningfully with your audience without resorting to aggressive sales tactics. Whether you’re struggling with low engagement or feeling uncomfortable with conventional marketing approaches, this conversation offers practical strategies to make your email marketing more human, ethical, and ultimately more effective. Discover how respecting your subscribers’ agency and meeting them where they are can create stronger relationships and better business outcomes. In our time together, we talked about: The importance of consent in email marketing and not adding people to lists without permission How Substack functions as both a newsletter platform and community Best practices for email marketing with empathy, including the contrast with typical sales funnel approaches What engagement really means in email marketing (beyond just open rates) Using storytelling to build genuine connections through email Common mistakes people make with email marketing tools Finding the balance between automation and personalization in email marketing The on April 2nd and Beth’s ALIGN framework for email marketing --- Speaker 0: hello, humane marketers. welcome back to the humane marketing podcast, the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah zaneckroce, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers. mama bear of the humane marketing circle and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meet ups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live. in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out, or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also, if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. welcome back, friends. today's conversation fits under the p of promotion of the humane marketing mandala. if you're a regular here, you know that i'm organizing the conversations around the seven p's of the humane marketing mandala. and if you're new here and are listening for the first time, you probably don't know what i'm talking about, but you can download your one page marketing plan with the humane marketing version of the seven p's of marketing at humane dot marketing forward slash one page. that's the number one and the word page and for the non native english native english speakers, humane is humane with an e at the end. so human and an e at the end. this comes with seven email prompts to really help you reflect on these different piece for your business. so it's a self reflective exercise and not just a seven step guide to follow. i'm talking to beth feldman today, whose values on email marketing are very much aligned with our humane movement. beth is a kit, formerly convertkit consultant and email marketing strategist at your personal tech fairy. her approach to email marketing is grounded in consent, human connection, and giving subscribers agency while also keeping things streamlined and simplified. though much of her time is spent in the digital world, bev's an an analog girl at heart, preferring reading physical books over ebooks, doing jigsaw puzzles, and meeting in person with friends and fellow business owners. in our time together, we talked about the importance of con consent in email marketing and not adding people to lists without permission, how substack functions as both a newsletter platform and community, best practices for email marketing with empathy, including the contrast with typical sales funnel approaches, what engagement really means in email marketing beyond just opening rates, using storytelling to build genuine connections through email, common mistakes people make with email marketing tools, finding the balance between automation and personalization in email. and then, uh, beth also gives us a sneak preview to the upcoming workshop on april second and shares her aligned framework for email marketing. so if after listening to this episode, you'd like to join us for the live collab workshop and work on your welcoming sequence and more, then please join us in our community with a small donation. you'll find all the details at humane dot marketing forward slash workshop. it takes place on april second, five pm central european time, and that's eleven am eastern time in the us. alright. let's dive in. beth, it's good to talk to you. welcome to the humane marketing podcast. thank you, sarah. it's good to have you here. email marketing with empathy. uh, i think that's your spiel. right? Speaker 1: yes. very much so. Speaker 0: um, on your website, i'm gonna start with, uh, something i found on your website. you say my approach is rooted in consent, human connection, and strategies that align with your values. mhmm. tell us more about that. Speaker 1: yeah. so and i think i think you've kind of alluded to how you've changed your marketing over the years, but i for me, it's been very similar that i think we're those of us who've been in this online business space for a while are very much have been bombarded with a lot of messaging on, quote, unquote, the right way to market our businesses. and i know for myself, i've tried a whole bunch of strategies that, you know, i did because they, quote, unquote, worked, but they didn't ever fully sit right with me. and i think a lot of times the what we hear is a very much a one size fits all approach to marketing, but what works for one business model might not work for another business model. similarly, you can have two businesses that are technically the same business model and once a strategy that works for one person will not work or for one business will not work for another for another. so that's really much about where i kind of bring in my approach that it's looking at, does something sit right with me? and if not, then maybe you should be evaluated. and think about, like, not so much does this sit right with me, but if i'm on the receiving end of this strategy, how would i feel? and if you knew know that you it wouldn't sit right with you, probably not a good strategy to use. uh, as a and then similarly or kinda not similarly, but going back going back to the other one, consent, that, you know, being here in the us, we have kind of some more lax rules around privacy and consent. and, technically, you can add people to your email list whether or not they have consented. and i think many of us have been on the receiving end of receiving emails that we did not ask for. so my approach is, you know, very much, did people ask to be on be added to your email list? it will not work with people who purchased the email list. that's just it's it's not good for a whole bunch of reasons. so it's not gonna help with your email showing up in people's inboxes if you're you adding people who didn't ask to be there. so it's just kind of this weird strategy that i think some people still use even though i really don't believe it works because people don't we're all bombarded with emails, and we don't wanna receive things that we didn't sign up for. Speaker 0: yeah. yeah. it that's it it it always surprises me when i'm, you know, talking to someone, like, on linkedin, for example. and, yeah, we have a good exchange in the e in the linkedin messages. and then sure enough, like, two days later, i received their newsletter. mhmm. and i'm like, well, how do i say this in a kind way? but just because we talked, it doesn't mean that i wanna receive your your newsletter. exactly. and yet some people still believe that that's how it works. yeah. Speaker 1: yeah. exactly. i actually had something similar happen where i was talking to someone and they messaged me and they said, oh, i'm doing this workshop. would you like the information? i'm like, sure. send it over. and they're like, okay. i i added your your email to my list. and i was like, excuse me. that's not what i said. i said, send me the information, not add me to your email list. Speaker 0: yeah. Speaker 1: and they also use an email that i very intentionally an email address i very intentionally don't use to sign up for for for email list. and so they kind of also took away my own agency over deciding, like, should do i wanna sign up for it? which email address do i wanna use to sign up for it? so yeah. gonna feel good. and i do a lot Speaker 0: of times, it's well intentioned because they just want to, you know, share their good work, and i'm sure they're doing good work. Speaker 1: but yes. Speaker 0: yeah. there's some kind of, like, rules to to respect and consent is is pretty much the first one. right? Speaker 1: exactly. and you can always still invite someone. say, oh, you know, in this situation, you know, if you connected with someone and i've done this where i've invited people. i've been given a little, you know, like, you know, if you like this conversation and you like what i share, you might be interested in receiving my newsletter. here's what it's about and here's the link to sign up. and i've had lots of people, you know, i've had people say say, no thanks, i'm all set. i'm like, great. i've had other people thank me. they're like, oh, thank you so much. i just signed up. mhmm. Speaker 0: and i Speaker 1: think it feels good on both ends, even getting that note. like it knowing that people had that ability to decide options. both. Speaker 0: yeah. yeah. exactly. yeah. yeah. we recently talked about substack in one of my programs, and, uh, people asked me about it because they heard good things. and i shared that i really like the idea of having an a newsletter mixed with a community, and then always also the option to sign up. but you don't have to because you can read the the content without having to sign up. so that combination, i think they really figured something out there that that it's not every not everything is locked behind this email wall, and and it just really feels like a good platform. are you on substack? Speaker 1: i am not on substack. not mostly because i'm so active on doing my newsletter on kit, formerly convertkit, that i didn't i it just felt like i would be Speaker 0: dividing it to my things. yeah. Speaker 1: but i have seen people do that well where they have both a substack newsletter substack newsletter and then an email marketing software newsletter because i think it is a is an important distinction to make an important distinction to make. that substack is intended to be a newsletter. so it's really for things more like thought leadership. and there's it's fuzzy because it's not really a promotional platform even from my doing my research on this because i'm asked so often, substack versus kit, that it actually goes against their terms of services to be used exclusively right. to promote your your products and services. it's not an email marketing software. but i have seen people kind of use it in both ways. um, i've also seen people who use an email marketing software for their business and use substack. they'll mention what it is they do, but they use it more for something that's maybe related, but not quite what they do for their business. Speaker 0: yeah. i like that. the combination of both because to me, substack is also more community building. mhmm. because there's the option to comment, and then, you know, there can be a conversation started where on email, well, if people do hit reply, it's still one on one. it's still yes. so it's it's not community based. so exactly. yeah. yeah. that makes a lot of sense. alright. so talk to us a little bit about best best practices when it comes to email marketing and using empathy. and maybe you can start with the anti, uh, you know, dough or the anti hero, uh, example of what it's like, like the typical funnel, of course. Speaker 1: yes. oh my gosh. i have such a clear example of this that happened just a few weeks ago. i was listening to someone's summit and someone, one of the participants was had something that they were giving away. and i said, you know what? i'll i'll sign up for their freebie. and immediately, i was pulled right into this very intense sales funnel where i was getting with i think in the five days i lasted on their list, i'd received, like, seventy emails. i didn't count exactly, but it was some days i did notice i was getting two emails, and i just signed up. and my options at this point were to delete or just delete them because i wasn't interested in what they were selling at that time. and if i was just to full on delete those emails, it's not good for the business owner. so when you think about email marketing, you want people to read and engage with your emails, and people not opening and just deleting your emails are one of the worst things that for a business owner because it can impact your deliverability or your email you know, the ability of your emails to show up in in people's inboxes. so, anyway, my options were to delete them to really just to delete them or unsubscribe. and, ultimately, i went with unsubscribe because i was like, this is this is way too much. now, kind of the opposite of that, the more empathy driven version of it, and it's something that i practice and i put in i will work with my clients to do is to to give people the option a couple things. to really set some clear expectations of here's how many emails you're gonna receive from me about x thing over the however many of days, and then you can you'll expect to hear from me on whatever. even if they said, oh, you know, i email every day. at least gives me some indication. i don't know. the other thing is giving people the option to opt out of certain things. so if this person had said to me, you know, i'm selling selling you know, over the next week, you're gonna receive a bunch of a number of emails about this particular offer, and here's why i think it will help you. if you don't wanna receive those emails right now but wanna stay on my regular email list, you know, my regular weekly newsletter or whatever, click here, and i'll do that. and that would have felt like that would have given me some control. it would have acknowledged that just because i signed up for this free thing doesn't mean i wasn't that it would it would have acknowledged that just because i signed up for this free thing didn't mean in that moment i was ready to buy the bigger thing. but it still kinda left the would have left the doors open for me to say, well, maybe down the line. and that's really how i approach email marketing that just because in this moment in time time you are selling something doesn't mean the person on the receiving end is is a good time for them or they wanna hear about it. and giving people the option to opt out of things versus just getting every single thing you send is really the way to lead with empathy. and it it's leaves people on your email list feeling good, and it also helps you as the business owner, again, to make sure you're just sending the emails to people who want to hear hear from you. Speaker 0: yeah. yeah. and and just the idea of selling in that welcoming sequence is kinda strange to me to begin with. like yeah. right? Speaker 1: yeah. it felt it felt strange to me. and and maybe this works for that person, and that's why they do it. but i felt as the on the receiving end, a little shell shocked, i guess. i was like, what is happening? Speaker 0: well, it's a typical funnel approach. it's like, oh, i give you this free thing, then you want this, you know, low cost item under twenty bucks, and then i had got you hooked, and then you're gonna actually. so so that's the typical way that we're taught to yeah. set up a funnel. right? Speaker 1: oh, yeah. and just to be clear, you know, i did this too. like, this is how i was taught. i was like, okay, this is what i should be doing. and i had for my former business, i had a jewelry business and i did this. and i didn't actually make that many sales from it, quite honestly. and it required at one point, i was you know, i paid for this extra extra technology that was just costing me more money than i was making. and then i was like, well, i can do it without paying for it, but then i manually had to go and update things and lead pages every week. and i was like, why am i doing this? this is such a waste of my time and money. and i'd rather just give people information, give them the option to always you know, here's that thing. like, i can still link to it. yeah. the things that they can buy. but i was like, in retrospect, i'm like, what? what was i doing? but i think i needed to learn those lessons Speaker 0: mhmm. Speaker 1: so that i could do what i do now so much better. Speaker 0: right. yeah. no. i totally hear you. like, all the retargeting strategies that we were learning, if they click this, then now sell them this and yep. all of that. and it might work for an ecommerce site, probably still works. but for something like us, where we are actually selling trust and human connection, that is just, like, the opposite of what should be happening in these emails. right? it should be trust building and not trust yeah. take a great trust, really. that's what it does. i'm sure that's how you felt with with these the the... /episode/index/show/introvertbizgrowth/id/35954500

Partnering with Creativity 03/13/2025

Partnering with Creativity In this episode of the Humane Marketing podcast, I’m joined by Myriam Martinez to explore the transformative power of creativity in business. We dive into how art and creative expression help us move beyond overthinking, cultivate self-trust, and create spaciousness in our work. Myriam shares how partnering with creativity can bring more clarity, embodiment, and authenticity to both business and life. We also discuss the “Wild Woman” archetype, reframing marketing as self-expression, and the role of right-brain thinking in shaping a more humane, sustainable future. If you’re a conscious entrepreneur looking to infuse more flow, intuition, and artistry into your business, this episode is for you! In this episode, talked about: How art and creativity serve as partners in self-expression and emotional well-being. The connection between embodiment and artistic expression. How engaging with creativity helps shift from overthinking to a more relaxed state. The parallels between childhood creativity and freeing our thinking as adults. The importance of spaciousness in business and how creativity fits into that. Using artistic expression as a tool for healing, self-discovery, and business clarity. How to reframe marketing as an expression of self rather than a task. The “Wild Woman” archetype and its connection to creativity and self-trust. The role of right-brain thinking in shaping a more humane, sustainable future. Practical ways to start incorporating creativity into daily life and business. -- Speaker 0: hey, miriam. so good to hang out with you on the podcast. first time. yay. i'm Speaker 1: so happy to be here, sarah. Speaker 0: we made it happen, finally. yeah. Speaker 1: yes. Speaker 0: yeah. really looking forward to talking about partnering with creativity. that's what i called this episode. uh, it's the p of partnership. and, yeah, let's talk about partnering with creativity. i think, you know, you are the best person to dive into this topic, and we just kind of talked a little bit before hitting record it. this how much creativity and art brings us, especially in the times that we're living right now. Speaker 1: right. Speaker 0: so let's start there. how how do you feel about art, and what do you see with your clients? uh, what what it does for them? Speaker 1: well, we were talking a little bit before coming on about the state of of the world, so to speak. right? um, and i mentioned that art making for me especially has been such a resource. right? Speaker 0: right. Speaker 1: and the way that i see creativity as a partner, right, and as a support system is that it allows you to express things that you might not either be totally aware need to be expressed. right? mhmm. or that may be hard to express on a verbal level. so it helps you access things that, you know, you may not have any connection to. and once it's on the art piece, then that's when the insight comes or the awareness comes or, you know, new information comes. and often, you experience a lot of relief and release at the same time Speaker 0: yeah. Speaker 1: depending on the kind of art making that you're you're into. Speaker 0: so it's kind of the subconscious coming into, yeah, the paper or the terracotta or whatever, the papier mache, whatever you're using. uh, it kind of expresses itself in that form. is that what you're saying? Speaker 1: yes. exactly. exactly. and, you know, for for me and the work that i do, i what i notice with clients is and in myself, you know, i think it's part of the human condition, so to speak, is that we get in our heads a lot. you know, we do a lot of thinking. Speaker 0: say that again. Speaker 1: yeah. a lot of thinking, a lot of analyzing. you know, we go in circles in our head. and when that happens, we're really disconnected from ourselves and our emotional state and what's happening inside our body. and for me, the way that i see it is like, well, that's where our wisdom is. you know? it's in our body. it's not it's not in our head. you know, we're we're feeling beings, not thinking beings. so if we get too caught up in our head, that often creates more stress. right? we become more agitated, so that affects our not only our mental health, but our physical health. and we can't think as clearly, and it can just more easily become too much, and we get to feel really stuck. right? so when we can get out of our head and into our body a little more, and that's what the art and creative experience does for you, then you can, you know, kinda lower your blood pressure. right? breathe a little easier. there's, like, a physiological transformation that happens when you engage with art, you know, from neurotransmitters being released, you know, your body moving into more relaxation, and clarity often comes from that experience. Speaker 0: that's so funny. i have never made that, yeah, that relation between embodiment and art. but, yeah, it makes so much sense. you're using your hands or or, you know, yeah, mainly your hands and your arms probably. mhmm. but but what you're saying, it's more than that. it's just like you kinda turn off the thinking and just let the feeling come out into the art and the creativity. Speaker 1: right. yeah. yeah. because, again, if we're if we're too overly stressed, you know, and just thinking in loops, which we can all get into, then we're not gonna be able to make great decisions. you know, it really impacts our decision making, our ability to visualize something different for ourselves. you know? and, again, we get to feel really stuck. but once we get out of that part of our brain, you know, and into the more sensory brain, then our body transforms immediately. you know, oftentimes when i'm working with clients, even if we're just doing, you know, some silly doodling, you know, something like that, you know, they immediately feel the relief. Speaker 0: mhmm. Speaker 1: i mean, i've i've stood in front of a crowd of, you know, over two hundred and fifty people and had them doodle. and almost every person, you know, had a transformative experience, and many people often give me the same feedback, which is like, oh, i feel so much more relaxed. i feel so much calmer. i feel like i have more clarity. it's like, yeah. of course. because when we're in that fight or flight mode, we're not gonna be able to think clearly. it's just physiological fact. right? yeah. but we need to be able to get out of that, and art and creativity is a wonderful resource and tool for that. Speaker 0: i wonder if it also brings us back into our, you know, inner child or, like, the the the actual child stage of our lives where we're just like, oh, you know, there's no agenda. there's no time. there's no it's like, oh, this is just me and my pencils, and i have all the time in the world to to do that. Speaker 1: that's right. there's no thinking. Speaker 0: there's no thinking. no. or or there's thinking, but flow thinking. you know? just like, oh, this happened and this happened, but not, like, cognitive structured thinking like we would right. do for our business. yeah. Speaker 1: right. exactly. and, you know, it's interesting that you talk about that, you know, like, the cognitive structuring. and i think that that's a lot of the way that we trap ourselves, you know, because we have, a, often unrealistic expectations of ourselves. right? but we're also want everything, like, perfectly planned out or to know what's coming and, you know, gives us a lot of anxiety to sit in the unknown. and so when you have a creative practice, you get to exercise moving through those challenging emotions. right? so if you if i put a piece of blank paper in front of someone and their blood pressure goes up, right, because immediately their thinking brain is saying, but i don't know what to do, and i'm not good at it, and what's gonna happen, and what if i mess it up? and, you know, these are all things that we say to ourselves every day, you know, throughout our day with different things. so once they engage with the process without any thought, right, like, just let the paint flow or let the marker move wherever it wants to move, then we get to exercise that muscle of learning to do that. right. Speaker 0: yeah. and and it's again, what comes to mind is school. right? and we don't really learn creativity or creative art, uh, at school. we learn cognitive art, maybe, you know, where it's like maybe. all there within the lines and you have to construct exactly the example of the teacher. like, that's not create creativity. right? that's just like i don't know why you call that. mimicking. exactly. Speaker 1: it's mimicking. right? so there's no independent thought around that, which is really interesting, right, versus a younger child. i taught preschool for many years, you know, which is like the three to five year old range. and what i remember about that age group is that there really was no thought. it it was all intuitive. Speaker 0: right. Speaker 1: i the painting is attracting me. right? and so i'm gonna go to the easel, and i'm gonna put paint on the paper. there there was no thinking around that. you know? it was all really intuitive. and when i think about a a childlike state, i think about free flow, and i think about curiosity. Speaker 0: mhmm. Speaker 1: right? how children are often in a constant state of curiosity. like, i wonder what that is and how does that work and let me touch it and let me smell it and, you know, all these kinds of things, you know, really connecting with your sensory being. Speaker 0: yeah. yeah. that's so good. i was just thinking about my my mandala and the seven p's. right? yes. and and how, yeah, i really wanted to combine the the framework with the creativity and with the coloring and not like, also with self reflection. so while the idea, at least for the seven piece of humane marketing with the mandala, is that while you're coloring, you're kind of, like, free flow thinking about these different areas of your business. because you're using your body and your creativity, it doesn't feel so heavy. Speaker 1: that's right. Speaker 0: does that make sense at all? Speaker 1: no. absolutely. because, again, it's it's i think what people don't often understand and is undervalued is the physiological, the tran transformation that occurs, you know, when you start engaging with art making or creativity. so coloring into, you know, your mandala workbook, so to speak, right, that is gonna immediately activate the right brain, and it's gonna release those neurotransmitters that are very calming, you know, like dopamine and serotonin and oxytocin. right? and so that physiologically changes your body and makes it easier for you to be able to think clearly. that's right. it it doesn't feel as heavy. but when we sit in, like, left brain stuff, you know, like, the way that typical business planning goes is, you know, goals and it's very masculine. right? structure. you know? what am i gonna accomplish? what what am i gonna produce? you know? and that puts, like, a lot of pressure. even as i'm speaking that, i can feel that my body is getting tighter just talking about it. right? Speaker 0: it's a linear process that Speaker 1: yes. Speaker 0: i feel like, oh, this. Speaker 1: a lot of pressure. yes. it's a lot of pressure. and then we, you know, then we can move into our perfectionism stuff that it has to be a certain way and or fear of making a mistake. you know? and, again, notice the parallel between that experience and the art making experience where we can have the exact same sensations and thoughts. what if i mess it up? what if i don't do it right? you know? i was recently at a at a women's conference, and it's a pretty large conference. it was about fifty five hundred women there. and i had a booth where i was inviting people to come doodle with me. right? and what i kept really being fascinated by was how many people would either say, oh, no. no. i i don't know how, which is like but it's doodling. Speaker 0: i didn't i didn't ask you to draw Speaker 1: my list. like, you know, like a lifelike image of something. you know? it's just, you know, scribbling around on a piece of paper, or i would hear something like, well, i don't know. i'm not really good at that, or i don't know if i can. you know? and as i was, you know, guiding the women there, you know, explaining what i'm explaining to you, like, hey. you know, right now you're just in your head, and this is gonna help you get out of there and start flowing. you know, some of the women were like, i can't believe how much i'm in my head. i literally can't get started. right? it was like, wow. this is amazing. Speaker 0: thinking, oh, how do i start this? Speaker 1: yeah. is there a right way? is there a wrong way? what again, the the same thoughts that we often have, you know, as we're moving through our business and in life. right? what if i get it wrong? what if i mess it up? what if it's what will people think? you know? all these kinds of things. and when they would engage with it, every single time, it was the reporting back was, wow. i feel so much different. and i'm gonna work on this because i can see that i'm spending too much time in my thinking brain. Speaker 0: yeah. yeah. so good. in in my upcoming book, business like we're human, i talk about this concept of spaciousness and how if we healed our relationship to work and kind of, like, created because in the industrial revolution, we created this myth that we are basically working bees. right? it's like we work every day, nine to five, well, at least weekdays. and that's how we define ourselves as human is by our job title very often. and and there was no spaciousness. people, you know, run around with the busyness badge, and and, of course, they don't doodle. you know? of course, they don't have time to to doodle. right. and so, basically, what i'm hearing is the reason why people don't make time to doodle is because they don't create spaciousness in their calendar, and they feel like the their definition of success, they only get there if they work, work, work, work, work. right? mhmm. and so even doodling feels like a waste of time. i'm wasting my time. right? mhmm. Speaker 1: yeah. and it's a little bit too, like, how art and creativity is perceived. right? there's often this misconception that, you know, a, it's for kids. yeah. right? and two, there's just no value to it. like, what what is the point? you know? if you can't draw something lifelike, then what would be the point of doing that? and so my message is, you know, let me explain to you what happens to your brain and your body and how that transforms and how that creates spaciousness in your mind, right, in your heart, in your body, and that how that then translates out, you know, into the work that you're doing. and, you know, i love that you're talking about, like, your relationship with your business because when i work with clients around their business, creating imagery about your business is actually extremely powerful. Speaker 0: mhmm. Speaker 1: right? because now you are in a relationship with it if you externalize it in that way. so whatever, you know, image comes to mind when you think about your business, how how would you want to imagine it, right mhmm. Speaker 0: mhmm. Speaker 1: as an image. and it changes because, again, our our business exists in our head or in how much money we're making or how many clients we have or, you know, etcetera. but when it's this physical, tangible thing that you can look at and touch, now you can have a relationship with your business. Speaker 0: yeah. that's interesting. i think of of it maybe like, i would probably draw myself if i, you know, thought thought about my business because to me, it's really just an extension of myself nowadays. hasn't always been like that. but nowadays, i just feel like if i think about business like we're human, it's just an extension with myself of myself. and so i guess what i would would be working with in this drawing is, oh, what's my relationship with myself? right? because if i am my business and it's an extension of myself, well, then what's my relationship with myself? and, yeah, you can you can get into really fascinating conversations right there. Speaker 1: exactly. exactly. and if if, you know, if you make it a regular practice Speaker 0: right. Speaker 1: you know, to check-in with with yourself and your business in that way, you know, again, there's just a deeper connection. it's not so surface or, um, task oriented. Speaker 0: right. yeah. yeah. so tell me about some other tools you're using with your with your clients. like, what what do you help? there's another, uh, line that, um, you know, i got from your website. you help, um, you help women rediscover their wild. mhmm. yes. that also, of course, what it makes me think of is yeah. well, in relation with you, like, lots of colors and and just, like, yeah, this creative artist. right? that's what it makes me think. Speaker 1: vibrancy. vibrancy is the word that comes up for me. well, the the concept of the wild woman, you know, it's related to an archetype by, um, doctor clarissa estes pintoz, and she's an author, and she talked about the wild woman archetype. and what the acronym that i came up with around the wild woman is, um, w stands for waking up to your life. so to me, that means taking responsibility for yourself. right? no one's gonna come in and rescue you. you have to do the work. right? and then the i is for ignite your inner knowing, and that's where the creativity comes in. like, there's wisdom inside you. you don't need to constantly look for it outside of yourself because that's something that i notice with women, know, as they're constantly looking for external validation or, oh, i need i need a coach for this. i need a, you know, a teacher for that. and it's like, well, sometimes that is really helpful, and other times, you're just not trusting yourself. so the creativity, you know, is something that connects you to your inner wise woman. mhmm. right? and helps you build that confidence to keep going. right. Speaker 0: and then Speaker 1: the the l is for love yourself fiercely, which is a huge element. like, that needs to be our baseline, you know, for living is learning to love ourselves like we do other people. you know? so i often invite my clients to think about someone that they deeply care about, somebody that means a lot to them, right, and how that feels, you know, when they think about that person, how they feel about that person, and what needs to happen to then turn that same kind of loving energy, you know, towards themselves. because we tend to be so hard on ourselves. right? so learning to be self compassionate and and be loving and kind to yourself is a huge part of business success. right? and then the d is to dare to be unapologetically you. like, you're the only person that you can be. right? but oftentimes, there's so much comparison that's going on. like, oh, wow. look at sarah. she's she's doing a lot because, you know, look at this class or this post that she put up, and so i i gotta be like sarah. you know? and it's like, no. like, i can't be like sarah because i'm me. right? i can i can have sarah inspire me? right? like, that's okay. right? but we're constantly doing this comparison. it's like, well, you you can only be yourself, and you have to learn to live with who you are. right? live with yourself. and when all those aspects are addressed, then that... /episode/index/show/introvertbizgrowth/id/35637790

Attract Conscious Clients with Your Website 02/20/2025

Attract Conscious Clients with Your Website In this new episode entitled Attract Conscious Clients with Your Website, we welcome Uta Demontis, an branding and web design expert for conscious customer attraction. Uta shares invaluable insights on how to create a digital presence that resonates with discerning, values-driven clients. From authentic storytelling techniques to essential website maintenance practices, this conversation covers practical strategies for conscious entrepreneurs looking to align their online presence with their mission. Whether you’re refining your existing site or building from scratch, Uta’s guidance will help you craft a website that not only attracts your ideal clients but also reflects your deepest values and commitment to positive impact. In this episode, we discussed: What conscious consumers really look for when they land on your website and how they think differently from traditional customers Ways to showcase your values and mission authentically online without coming across as preachy or fake Real examples of websites that nail it with conscious consumers and what makes them so special How to tell your impact story in a way that genuinely connects with conscious clients (and doesn’t put them to sleep) The key info conscious consumers dig for when researching your business and how to make it easy to find Why site speed matters more than you might think when it comes to showing you care about user experience Essential website maintenance tasks you shouldn’t ignore if you want to keep things running smoothly Common website mistakes that could be scaring away conscious clients (even if your business is perfect for them) If after listening to this episode you’d love to implement then please join us in our community for this new on March 5th. You can sign up for a small donation at --- Speaker 1: hello, humane marketers. welcome back to the humane marketing podcast. the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah senecroce, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers, mama bear of the humane marketing circle, and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meetups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you, instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live. in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out, or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also, if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. Speaker 2: hello, friends. welcome back to the humane marketing podcast. today's conversation fits best under the p of product and promotion as well as people because we talk about your website and how it can attract conscious clients. if you're a regular here, you know that i'm organizing the conversations around the seven p's of the humane marketing mandala. and if you're new here and don't know what i'm talking about, you can download your one page marketing plan with the humane marketing version of the seven p's of marketing at humane dot marketing forward slash one page. that's the number one and the word page. and it comes with seven email prompts to really help you reflect on these different pieces for your business. so it's not prescriptive but reflective. today, i'm talking to jutta demontis, an austrian based in england. jutta is a web designer and specializing in creating effective wordpress websites for coaches, solopreneurs, and small businesses. she designs websites that are strategically crafted to serve as powerful marketing tools that attract clients and drive business growth. ootah is passionate about helping small businesses and solopreneurs thrive in the digital world, providing them with the support they need to succeed online. in this episode, we discussed what conscious consumers really look for when they land on your website, and how they think differently from traditional customers. ways to showcase your values and mission authentically without coming across as preachy or fake. how to tell your story in a way that genuinely connects with conscious clients and doesn't put them asleep. but also how to create a sustainability page, for example, where you tell your story and your connection to sustainability. the key info conscious consumers dig for when researching your business and how to make it easy to find. why site speed matters more than you might think when it comes to showing that you care about your user experience. essential website maintenance tasks you shouldn't ignore if you want to keep things running smoothly. and then also common website mistakes that could be scaring away conscious clients. if after listening to this episode you'd love to implement, then please join us in our community for this new collab workshop on march fifth. you can sign up for a small donation at humane dot marketing forward slash workshop. so let's dive in. Sarah: Uta how are you today? Uta: hi, sarah. yes. i'm very well. thank you. Sarah: so good to have you on the humane marketing podcast. welcome. Uta: great. thank you. Sarah: super excited, also to have you in the community to talk to us about this topic of website care and maintenance for conscious business owners. so looking forward to march fifth. but before, let's have a conversation about this topic, which i think is very relevant. and, it combines like we said, we it combines kinda two topics. on one hand, it's focused on the business owner, because we're talking about the maintenance and the care that goes into a website. but then it also, concerns the the the conscious client because that's the person who visits our website. so maybe let's start with the with the conscious client. like, if you think about a a a website, what do you feel today that are the main key elements that a conscious client, looks for when landing on a website? like, what are they paying attention to? Uta: yes. so conscious clients, of course, it depends whether it's a service or a product. so, you know, they're slightly different. but generally, in addition to for to any client wanting to know that the service or the product is right for them, they also want to know the background of the company. so, if it's a product, they want to know where is the material from, where has it been sourced, how has it been manufactured, how is the packaging provided, how is the transport, everything around. whether this is as green as it possibly can be, whether it's sourced in an ethical way, and everything that is, really caring for the environment and people. services, there's, the since they're not offering a product, they don't have, any sourcing material in in that way. but even the website itself is also how, a website is being how the business itself that is having the website is, conducting business. so for example, are they if they're a smaller or bigger company, how they are, you know, with the employees, are they giving back to the community, do they have certain programs that help the community, also make it more, inclusive. so there's a whole lot that different businesses can do to really show and demonstrate that they are a conscious business, that they're inclusive, that they take responsibility socially and, environmentally, and that they're doing the best that they can, in providing, a good service and product that is, also really, provided in a conscious way. Sarah: yeah. so good. thanks for giving those examples. now in our case, there we mainly have solopreneurs. right? so these are not most of my listeners don't have a product. they there are coaches, consultants, trainers, etcetera. and so where, like, on the website, would you mention any of these engagements that you mentioned that, you know, for example, you give back to the community or that that you're supporting a cause or something like that? where do people usually mention that? Uta: yeah. so one page, which is great, is, for example, the about page. or alternatively, they could even create in, separate pages, sustainability page or how we contribute page. but, so the about page, everything on the website is about the consumer rather than the business itself. in the about page, there's more, sort of freedom tools to really talk about the company in a way, that really shows, who they are. so in the in the case of a one person business, a one person, that person is the business. we are the reflection of the company. so we can, share our values of, also share what we're doing. so for example, if the website is hosted, by a green hosting company, then that would be a great place to also show that on the website. because i think sometimes people, they do they support a lot of be it, you know, growing trees or, supporting charities and doing quite a lot. but sometimes they're even hesitant of putting that on the website out of fear that perhaps, it it comes across in the way that they want to show off that we are doing all these, you know, activities to help others. but i think it is, i think it's really good to show if this is authentically and truthfully what the company or the one person is doing, then to show that on the on the website, for example, if they're supporting a charity, perhaps they're having a blog where they could write about a recent, you know, event where they were involved, when they were raising money for charity, for example. so all of these, inform i think all of that information is really great to share because, really, it shows of who that person, that business is. Sarah: yeah. those are great, great places. obviously, i think the about page, besides the homepage, is actually the most visited page of of a website. right? because people are just curious. and you said it's so, yeah, eloquently. it's not so much about the owner or not only about the owner of the website. yes. people are curious about the owner of the website, but i always explaining explain it like a a mirror almost. like, they come to the about page to find out whether they're looking at themselves and whether they see themselves in the the owner of this website or in my case, since i i work a lot with with solopreneurs specifically. but even even on a product or a company website, we are looking whether we are aligned with this company, and that's what happens on the about page. so, yeah, i totally agree with you that that's a good place. i think i have actually a few, like, logos of, you know, collaborations, that i have at the bottom, like, in the footer of of, one of the pages or or maybe even on can't remember. should i look that up? but but that's other another way to, you know, have certain, logos that you, want to highlight and put them in the footer of of the website. what do you think about that? Uta: yes. absolutely. or any certifications or, you know, organizations that you're a member of, absolutely, to place those in the footer is a great place. Sarah: yeah. so conscious clients, they're not just conscious, but they also i feel like they're more thorough in their research, and they're, you know, they they really come to your website to get a lot of information. so what is some of the information that you want to make sure that they have access to besides, you know, these collaborations that we we just mentioned? and and how does storytelling have a role in that? Uta: mhmm. yes. so when you, think of a website, there are really two parts of the website. so there are the main pages, which are, you know, the home, the about, the individual service pages, the contact page. this is which makes up the basic structure of the website. and within that, you're also sharing your story, or the story, that is speaking to the client, to help them understand what you're offering and whether that is the right thing. and then you have, i suggest, people to have a blog because the blog serves several purposes. on the one hand, a blog is the place where you can really write and go deeper into certain aspects of your work, all the values, and what is important to you because that doesn't all fit onto one page. it would be overwhelm for a client to to read everything. but so this is really good where it's where you have a blog because it can demonstrate, you know, that you're an expert in what you're in the service that you're providing. you can share more about you, your values. you can demonstrate that more. and, it's also great for seo. so for seo, you need to have more content, highly valuable content. and so you can share more about that in the various blog posts. Sarah: yeah. so true. and it's funny because it's actually just today that we're having the the seo, workshop, collab workshop with, kelly druid. and in that combination of content and and and then also kinda tricking the algorithm to show up for the right people. right? for those conscious clients that i i find that fascinating that we can play the game, but play it in a humane way so that it it benefits us. and and, yes, you're so right. the blog helps us go beyond just the about page. right? so even if we're not just aiming for seo, it just gives us extra space that we can use to to expand on on those topics. yeah. Uta: yes. absolutely. so for this, a blog is really the perfect, solution instead of cramming it all into one page. Sarah: right. i i, i think it was a contact on linkedin, trying to remember her name. she's from the philippines. i think her first name is chek or or dulio or something like that. i'll have to look her up and and quote her in the show notes. but she's really into sustainability, and, she had this kind of template, how to create a sustainability page for for your small business, which i, really loved. and what i loved about it is that she invited us to tell our story with sustainability. because, again, we're not a huge corporation where we have a sustainability department and everything is perfect, and, you know, we're you're we're totally we taught totally bought into sustainability, and we're now an expert in sustainability. we're not. so, i, followed that that template that she shared and really just with transparency shared my story of of how sustainability has, become more and more important to me. so if listeners are curious, you can go to humane dot marketing forward slash sustainability and just kinda see how i share that story. i think that's important in the small business field because it can feel overwhelming. this whole sustainability thing can feel totally overwhelming, and we can feel like, who are we to want to even try to make an impact here as, you know, solopreneurs? but we actually can make a small impact, and all all of the small impacts make a big impact as we know. so, yeah, really, really like this idea of transparency and just saying, hey, you know, yes, i take flights, because because that's important to me. but i have many other things where i feel like i'm doing a good job. i think that that's another topic. it's kind of like this shaming that goes around, around the sustainability topic, and that's difficult, to to deal with. so, yeah. Uta: yes. i agree. i think that is also partly tying into what i was sharing before that people then are hesitant about sharing anything on the website because somehow it could perhaps have a drawback even though the intention was coming from a good place. but i think i like to think that we're all on a journey. so it's not that we are the completed end product in a conscious business that does everything correctly. because it is a process. we're just becoming better and better and becoming more sustainable and more conscious. so i, you know, we are all in different places, and i'm just encouraged that everyone is on that journey, and we are all getting better and better. and that's, you know, what we can do. Sarah: yeah. exactly. let's switch topics and now go to the business owner, part and more of the website maintenance. so, yeah, what what role does website maintenance have to play in this whole field of being a conscious entrepreneur? what matters there? Uta: yeah. so i see a website like the shop window, to a shop or a restaurant. and, you know, when you go past the shop window, the shop window should really be a great reflection of what the shop is actually offering, being clean, up to date, appealing to that type of client or customer that they want to attract, and being taken well taken care of and so for me the website is exactly the same and especially for solopreneur, the business is a reflection of who we are and i see that the website is really a reflection of that business. so to make sure that it's really up to date with the offerings that we're having, that, we're keeping that fresh, that we are updating, you know, if you've got, any new certifications, for example, or client, reviews, that we're adding them to the website. so the website isn't a a one you know, a once it's done, it's done kind of project. it's an ongoing project. and i also find it actually helps me to look at myself and my business when i look at my website because it gives me an a reflection back of, okay, that's where i'm at now. so i like it actually as a kind of a journey of business and personal development. that's the way i see the the website. so, it depends whether you have a wordpress website, a wix, or squarespace, or something else, in terms of what you actually need to do. so i'm gonna focus on wordpress websites because this is where you as the business owner have to do, the more, tasks than somebody who has a wix or squarespace or some other website. what's really important is that you keep an eye on with updating wordpress, the plugins, and the themes. because what... /episode/index/show/introvertbizgrowth/id/35325995

Is Slow Business More Humane? 02/10/2025

Is Slow Business More Humane? In this new episode titled "Is Slow Business More Humane," we discover the world of slow business with Andy Mort, a Slow Business Coach, songwriter, and sound artist. This conversation challenges the prevalent "faster, more efficient" mentality in today's business world, offering a refreshing perspective on how entrepreneurs can incorporate spaciousness and human connection into their work. It’s the first of a series ‘Sarah & Friends discussing Business Like We’re Human topics' So in this first episode of the series of ‘Sarah & Friends discussing Business Like We’re Human topics' we discussed: How Andy became a Slow Business Coach The relationship between inner peace, slowness, and its impact on clients and the community. The connection between spaciousness, innovation, and creativity in business. The contrast between the slow approach and the prevalent "faster, more efficient" mentality in business. The importance of human connection in business interactions, especially in the context of sales and client relationships. Practical first steps for entrepreneurs to incorporate more spaciousness in their life and business. and so much more -- Is Slow Business More Humane? 1 00:00:01.830 --> 00:00:07.590 Sarah Santacroce: Andy. It's so good to see you again and have you on the humane marketing podcast welcome back. 2 00:00:07.590 --> 00:00:12.940 Andy Mort: Thank you so much. It is lovely to be with you again, Sarah. I love talking to you so. 3 00:00:12.940 --> 00:00:13.320 Sarah Santacroce: Yeah. 4 00:00:13.320 --> 00:00:14.399 Andy Mort: About this? Yeah. 5 00:00:14.400 --> 00:00:24.780 Sarah Santacroce: We always have great and deep conversations, and so I couldn't think of a better person than you to talk about this concept of 6 00:00:24.930 --> 00:00:33.970 Sarah Santacroce: slowing things down, and the question whether a slow business is a humane business and what all of that involves. So 7 00:00:34.290 --> 00:00:52.720 Sarah Santacroce: it's good to have you here. Why don't you explain a little bit how you got into this concept of being a slow business coach? It's been a few years now. And yeah, how has this evolved for you? And how does it 8 00:00:52.930 --> 00:00:59.850 Sarah Santacroce: feel in in your business? And how do people react to it? So explain it a little bit. 9 00:00:59.850 --> 00:01:03.999 Andy Mort: Yeah, yeah, sure. I mean, it's something that I didn't 10 00:01:04.129 --> 00:01:10.419 Andy Mort: necessarily set out to to do or to be. It's just something that has evolved really 11 00:01:11.190 --> 00:01:14.769 Andy Mort: over time of like working with people. And I've always worked with 12 00:01:15.230 --> 00:01:20.740 Andy Mort: introverted and highly sensitive people. So those who. 13 00:01:21.570 --> 00:01:28.660 Andy Mort: I guess, find the the pace of modern life, maybe a bit overstimulating at times. 14 00:01:28.840 --> 00:01:33.769 Andy Mort: And so there's been like this necessity of of slowness 15 00:01:34.390 --> 00:01:38.709 Andy Mort: for the sake of people's nervous systems. And you know, just being able to 16 00:01:39.370 --> 00:01:43.999 Andy Mort: focus and get clear on. You know what's important and what isn't, and all of that kind of thing. 17 00:01:44.280 --> 00:01:50.250 Andy Mort: But also there's been this, I guess increasing awareness in me that this is really 18 00:01:50.480 --> 00:01:53.650 Andy Mort: bad for all of us, and this whole mentality of. 19 00:01:53.800 --> 00:02:00.690 Andy Mort: you know, move fast and break things which has come from this sort of tech world and 20 00:02:01.290 --> 00:02:08.120 Andy Mort: has a is an appropriate tool in many situations in that world. But it, it seems to have 21 00:02:08.840 --> 00:02:16.460 Andy Mort: kind of permeated everything. And so there's this very reactive energy that I just feel in the world 22 00:02:16.680 --> 00:02:25.229 Andy Mort: around me. And that kind of comes into me. And it's in people. And this needs to be productive. And all of these words that you know you 23 00:02:25.490 --> 00:02:31.149 Andy Mort: obviously use a lot. And you're sort of rebelling against in many ways in what you do. 24 00:02:32.800 --> 00:02:40.479 Andy Mort: yeah. And so I guess what I do is is help people identify, you know. Where is that energy 25 00:02:40.580 --> 00:02:45.230 Andy Mort: taking me away from what I want to be doing and who I am, and 26 00:02:45.550 --> 00:02:52.050 Andy Mort: the impact that I might want to have with my work or in my family in my relationship. 27 00:02:52.310 --> 00:02:59.669 Andy Mort: whatever it might be. And then to yeah, put into practice ways of 28 00:03:02.330 --> 00:03:06.270 Andy Mort: yeah, slowing, slowing down and making space 29 00:03:06.660 --> 00:03:08.639 Andy Mort: for the important things, and to 30 00:03:08.930 --> 00:03:20.069 Andy Mort: make space to do the things that matter more slowly as well. And this, yeah, this twist on the old productivity thing of like do more in less time. I think I love the idea of 31 00:03:21.230 --> 00:03:26.469 Andy Mort: doing doing less more slowly, because it allows you to go 32 00:03:26.800 --> 00:03:28.559 Andy Mort: deep. And it allows you to. 33 00:03:28.970 --> 00:03:30.519 Andy Mort: Yeah, get into the 34 00:03:30.870 --> 00:03:35.650 Andy Mort: the depths of it and the richness of it, and to do what what you feel 35 00:03:35.880 --> 00:03:38.300 Andy Mort: is important and that kind of thing. So. 36 00:03:38.690 --> 00:03:45.220 Andy Mort: Yes. So I have a community that yeah, my haven community is the real hub of of what I do. 37 00:03:45.560 --> 00:03:48.900 Andy Mort: So yeah, kind of coaching and group. 38 00:03:49.440 --> 00:03:55.899 Andy Mort: I'd say workshops. It's not really workshops. It's more sort of spaces to gather and to explore together. 39 00:03:56.230 --> 00:04:00.200 Andy Mort: And yeah, everything kind of flows out from there. 40 00:04:01.200 --> 00:04:25.200 Sarah Santacroce: Yeah, that's so good to hear, because it it means already that you're not just. You know, the crazy one who came up with this term, and people are like, what is he smoking? It really shows. No, there's people who resonate with that. And and you know they want to be in community with others that want to look at business more slowly. And 41 00:04:25.290 --> 00:04:31.209 Sarah Santacroce: I love what you said. It's it's not just slowing things down, but doing less 42 00:04:31.410 --> 00:04:49.130 Sarah Santacroce: and doing those things even more slowly. So it's really the doing. Less part, I guess, has to do with creating the spaciousness for other things as well. And that's kind of what I talk about in the business. Like we're human book. It's it's not just this. 43 00:04:49.960 --> 00:05:05.079 Sarah Santacroce: you know, creating spaciousness to then like back in the days, you know, the 4 h work week kind of approach where? Where? You then, just, you know, spend your money by sitting on a beach somewhere in the Philippines. 44 00:05:05.080 --> 00:05:23.559 Sarah Santacroce: It really is creating spaciousness to be more human, to have the time to reconnect with humans or with nature, or to become an activist, or, you know, like spaciousness outside of your business, so that 45 00:05:23.600 --> 00:05:28.559 Sarah Santacroce: you can do the things a human wants to do and and find that 46 00:05:28.710 --> 00:05:39.420 Sarah Santacroce: I think almost like if we don't create that spaciousness, we don't remember what as humans, we could also do instead of just working. 47 00:05:39.420 --> 00:05:39.960 Andy Mort: Yeah. 48 00:05:39.960 --> 00:05:41.469 Sarah Santacroce: What does that bring up for you. 49 00:05:41.470 --> 00:05:44.960 Andy Mort: I mean, and I and I think what you 50 00:05:46.060 --> 00:05:59.559 Andy Mort: emphasize and do so well as well is is integrating that spaciousness and slowness into the into the model of how you do business. And I think that feels like you think about the 4 h work week. There's almost this separation. 51 00:06:00.675 --> 00:06:03.560 Andy Mort: Between the work you 52 00:06:03.810 --> 00:06:08.989 Andy Mort: like. Plough everything into this part of your life, so that then you can do this over here. 53 00:06:09.300 --> 00:06:09.970 Sarah Santacroce: Right. 54 00:06:09.970 --> 00:06:10.770 Andy Mort: And 55 00:06:10.910 --> 00:06:16.900 Andy Mort: while I think you know you, you obviously want space around work and not to be working all the time. 56 00:06:17.120 --> 00:06:22.559 Andy Mort: Actually, there's something that you can bring into the work that you do do, and the business that you're building 57 00:06:22.810 --> 00:06:32.619 Andy Mort: that puts that spaciousness and the the approach of slowness and marketing like you're human into that thing itself as well. So that 58 00:06:32.780 --> 00:06:38.139 Andy Mort: there's a yeah, you're bringing the whole of you to the whole of what you do. 59 00:06:38.340 --> 00:06:41.300 Andy Mort: And so, yeah, that kind of when you were just saying that 60 00:06:42.010 --> 00:06:48.180 Andy Mort: kind of brought that up for me and and them the modelling of a different way of 61 00:06:49.040 --> 00:06:52.750 Andy Mort: doing the business itself, and thinking about business, and thinking about what 62 00:06:53.460 --> 00:07:10.019 Andy Mort: what your business is enabling, both in terms of what you're maybe producing, or the service that you're offering, but also in the lives and the model that you're setting, and the example that you're setting to those who do business with you, and how that can become a contagious thing that 63 00:07:10.410 --> 00:07:14.340 Andy Mort: that spreads. And yeah, that sense of 64 00:07:15.110 --> 00:07:22.939 Andy Mort: of slowness or spaciousness or stillness that people might take away from an encounter with you. 65 00:07:23.180 --> 00:07:23.920 Sarah Santacroce: Hmm. 66 00:07:24.050 --> 00:07:39.149 Andy Mort: Then goes out into the world. And I think, as I was saying before, there's like that other energy that I feel very strongly at the moment where that sort of hustle grind culture like, and the 4 h work week, you know, do things. Really, it doesn't matter what you do, but just make money so that you can 67 00:07:39.330 --> 00:07:42.190 Andy Mort: then go off and do your own thing, or whatever 68 00:07:42.450 --> 00:07:46.950 Andy Mort: like that. That's a very palpable stress energy that 69 00:07:47.680 --> 00:07:52.700 Andy Mort: I think also is contagious, and spreads and leaves us feeling a bit. 70 00:07:54.260 --> 00:07:56.789 Andy Mort: I don't know. Pulled in all sorts of different directions. 71 00:07:57.070 --> 00:08:00.589 Andy Mort: overwhelmed, burning out all of those things. 72 00:08:01.100 --> 00:08:02.000 Andy Mort: Yeah. 73 00:08:02.000 --> 00:08:08.270 Sarah Santacroce: I think it's kind of part of the old business model where we are working ourselves. 74 00:08:09.150 --> 00:08:26.500 Sarah Santacroce: you know, to exhaustion, and we were working so hard, and we. And then we hear this idea of working less. And so we squeeze even more into maybe less time. And then, obviously, we're so exhausted that we then need 75 00:08:26.620 --> 00:08:44.709 Sarah Santacroce: that rest. But that's not what to me a business like we're human. Looks like it is like you said so. Well, building the slowness and the spaciousness into the business, so that I don't feel exhausted. And then. 76 00:08:44.890 --> 00:09:12.099 Sarah Santacroce: you know, just need to lie on the beach. I still want to be able to have the energy to use my time, that I created the space that I created for for other things, whether it be yes, to, you know, refill my own battery by being in nature, but also by giving back. I think that to me is an important part. Is 77 00:09:13.790 --> 00:09:21.190 Sarah Santacroce: we talked just before we started to recording. And and I said, like business as usual is. 78 00:09:21.320 --> 00:09:43.919 Sarah Santacroce: I'm so tired of that concept because it really is the time where business should not be as usual anymore. And we do have, you know, kind of this responsibility also as entrepreneurs to yeah, to find solutions to come up with creative ideas on how we can. 79 00:09:44.270 --> 00:09:53.710 Sarah Santacroce: Yeah, make this world a better place for lack of better words. But that that's really what this is about. So I think. 80 00:09:53.900 --> 00:10:02.840 Sarah Santacroce: would you agree that the innovation and the creativity also needs that space? 81 00:10:02.990 --> 00:10:06.830 Sarah Santacroce: What have you seen with your community? What. 82 00:10:06.830 --> 00:10:12.990 Andy Mort: Yeah, absolutely. And I love making space for collaborative 83 00:10:13.250 --> 00:10:16.150 Andy Mort: innovation and creativity as well. And 84 00:10:16.500 --> 00:10:19.870 Andy Mort: seeing what emerges. So one of the things that we do is 85 00:10:20.030 --> 00:10:25.829 Andy Mort: what I call a phrase maze where we just take we have a monthly theme. 86 00:10:26.020 --> 00:10:31.399 Andy Mort: So this month we're recording this in February. Our monthly theme is confidence. It's a very, very broad 87 00:10:31.520 --> 00:10:35.270 Andy Mort: theme. And then can I break that down into 88 00:10:35.490 --> 00:10:42.319 Andy Mort: you know what? What are some phrases or idioms, or quotes or ideas associated with confidence that come to mind. 89 00:10:42.770 --> 00:10:49.610 Andy Mort: and then kind of take them, break them down a bit, try and play with them and talk about, you know. 90 00:10:49.740 --> 00:10:54.569 Andy Mort: Okay, what does that bring up for you that's going on in your life at the moment. And 91 00:10:55.390 --> 00:10:57.199 Andy Mort: those kinds of things. 92 00:10:57.670 --> 00:11:04.640 Andy Mort: And then how can we maybe play with this creatively? Is there a is there a poem in this? Is there some kind of 93 00:11:05.030 --> 00:11:08.749 Andy Mort: painting, or a song, or whatever that you could just 94 00:11:09.010 --> 00:11:14.230 Andy Mort: have a go with the yeah playing with experimenting with, and 95 00:11:14.770 --> 00:11:21.370 Andy Mort: both in the discussions that we have, and then the sort of follow up creative expression. 96 00:11:21.950 --> 00:11:24.310 Andy Mort: You just see things that you would never be able to 97 00:11:24.610 --> 00:11:31.649 Andy Mort: imagine coming up from the outset. And I love this sort of experimental approach to life in general, but like 98 00:11:31.970 --> 00:11:38.400 Andy Mort: trusting, trusting the hive, trusting the collaborative potential. 99 00:11:38.650 --> 00:11:44.150 Andy Mort: the and when you talk about, you know, solutions to issues and the importance of business 100 00:11:44.350 --> 00:11:52.930 Andy Mort: being involved in looking at the the wider picture of how the world is right now, and thinking, you know, what role do we play in 101 00:11:53.810 --> 00:11:56.750 Andy Mort: changing the direction that we're maybe moving in or 102 00:11:56.980 --> 00:11:59.360 Andy Mort: creating a better future, or whatever it is. 103 00:12:00.415 --> 00:12:05.030 Andy Mort: Actually, I think, collaboration working with 104 00:12:05.320 --> 00:12:15.319 Andy Mort: one another as partners, whatever that looks like, whether that's a business partnership or just socially doing stuff together 105 00:12:15.670 --> 00:12:20.640 Andy Mort: with a within values and with a vision, or whatever it is 106 00:12:21.170 --> 00:12:27.330 Andy Mort: that's so important. And again that turns business as usual on its head, because. 107 00:12:27.740 --> 00:12:35.409 Andy Mort: you know, seeing it won't mention who it is. But like the there's something going on at the moment that I'm looking into that 108 00:12:35.810 --> 00:12:42.010 Andy Mort: is a. It's this extraction that business people have to see 109 00:12:42.400 --> 00:12:53.360 Andy Mort: like the old way is seeing opportunities, being opportunistic and thinking, how can I capitalize on that and turn it back to me and make money from it? 110 00:12:54.118 --> 00:12:56.510 Andy Mort: Rather than how can I 111 00:12:56.870 --> 00:13:03.950 Andy Mort: be part of this movement. How can I, you know, contribute to this? What what does it need from me in order for this thing that I 112 00:13:04.060 --> 00:13:09.199 Andy Mort: connect with and believe in? Maybe it's an idea, or like a social movement, or whatever. 113 00:13:09.850 --> 00:13:13.749 Andy Mort: Yeah, what role can I take in that? That 114 00:13:14.050 --> 00:13:18.239 Andy Mort: makes me part of it rather than makes me possess it. 115 00:13:18.590 --> 00:13:25.070 Andy Mort: And I think that it's yeah, really important to start seeing business 116 00:13:25.430 --> 00:13:28.249 Andy Mort: through that eye through those eyes as well. 117 00:13:29.030 --> 00:13:30.040 Andy Mort: Yeah, if that. 118 00:13:30.400 --> 00:13:42.499 Sarah Santacroce: Yeah, I'm so glad you brought up collaboration. And and this movement from we me to we that I mentioned in the in the book as well is kind of like. 119 00:13:43.610 --> 00:13:52.150 Sarah Santacroce: it's so aligned with slowing things down, because in order to collaborate, you do need to 120 00:13:52.460 --> 00:14:12.939 Sarah Santacroce: slow things down and actually let relationships develop right? Because the old way. And I'm definitely raising my hand here. The old way was affiliate marketing. That was like the big thing. And it was like, Oh, we are collaborating, but we weren't really collaborating, because we were just trying to 121 00:14:13.090 --> 00:14:29.440 Sarah Santacroce: tap into each other's reach to get more money for each of us, right? And and yeah, that's just that's just not human humane, whatever ethical even be. 122 00:14:29.720 --> 00:14:32.100 Sarah Santacroce: So in order to actually. 123 00:14:32.870 --> 00:14:41.870 Sarah Santacroce: yeah, create and nurture these relationships. Well, you need time. You, you know, an email exchange is not going to create 124 00:14:41.870 --> 00:15:05.360 Sarah Santacroce: relationship trust, based relationship. You need to invest the time in it. So that's another thing that is part of the business. But if you don't have the spaciousness to invest there, then it will always be transactional, and you will not actually be able to. 125 00:15:05.370 --> 00:15:06.310 Sarah Santacroce: you know. 126 00:15:06.350 --> 00:15:12.900 Sarah Santacroce: collaborate or create a movement or create the community because you don't have the time. You're always short on time. And you're always 127 00:15:12.950 --> 00:15:18.650 Sarah Santacroce: yeah struggling to create more transactions. Really. 128 00:15:18.900 --> 00:15:23.110 Andy Mort: I think it's such a good point. Yeah, that transactional. 129 00:15:23.680 --> 00:15:30.630 Andy Mort: because it is yet that affiliate model or the you work with people to combine 130 00:15:30.750 --> 00:15:34.540 Andy Mort: audiences or whatever it is. But yeah, ultimately, it's a 131 00:15:35.120 --> 00:15:37.950 Andy Mort: I'll scratch your back. You scratch my back. And yeah. 132 00:15:38.300 --> 00:15:46.170 Andy Mort: you don't have time, as you say, for... /episode/index/show/introvertbizgrowth/id/35208750

Get Your Content Found By The Right People 01/23/2025

Get Your Content Found By The Right People In this episode of the Humane Marketing Podcast, we’re joined by Kelly Drewett to explore the art of getting your content found by the right people. Kelly shares her expertise on conscious websites and sustainable SEO, unpacking how businesses can create effortless, human-centered experiences for their audience. We dive into the importance of understanding your audience, choosing the right keywords, and humanizing SEO strategies to make meaningful connections. Tune in for an insightful conversation that blends technical know-how with a touch of humanity. Here’s what we covered: Conscious websites and sustainable SEO: What does this tagline mean to Kelly? SEO as matchmaking: The role of understanding your audience when choosing the right keywords. Humanizing SEO: Strategies for making the technical process of SEO more personal and audience-focused. Balancing SEO and authenticity: Is there a trade-off between ranking well and staying true to your brand’s voice? How do you navigate it? Avoiding SEO overwhelm: Practical advice for entrepreneurs to focus on what truly matters without getting lost in SEO “best practices.” and a preview of the on February 5th -- Speaker 1: hello, humane marketers. welcome back to the humane marketing podcast, the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah zaneck rocha, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers, mama bear of the humane marketing circle and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meetups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. Sarah0: hello, friends. welcome back. today's conversation fits under the p of promotion. and if you're a regular here, you know that i'm organizing the conversations around the seven p's of the humane marketing mandala. if you're new here and don't know what i'm talking about, you can download your one page marketing plan with the humane marketing version of the seven p's of marketing at humane dot marketing forward slash one page. the number one and the word page. and this then comes with seven email prompts to really help you reflect on these different piece for your business. today, i'm having a wonderful conversation with kelly drewitt about getting your content found by the right people, or in other words, seo, search engine optimization. and i'll tell you about kelly just in a second. but first, allow me to just give you a little reminder, especially if you're not on my mailing list, that i'm hosting another live round of the marketing like we're human program. this is my signature program that i've been hosting since two thousand nineteen, which is part self development, inner development, part pragmatic, out there marketing and business advice. in short, it teaches you how to market from within so that you become a client resonator. for the past five years, i've been running the marketing like we're human program as a three month program to really deliver this transformation to market from within so that it resonates with your ideal clients. but i think we can all agree that we're living through some unusual times and sometimes quite rough times for entrepreneurs. and what worked five years ago doesn't necessarily work anymore today. so here are the three main reasons why i decided to experiment with a more condensed and also, therefore, a more budget friendly version of my signature program. first of all, the economic landscape looks very different from what it did five years ago. and many of us have either less available cash for investing in ourselves, or we just kinda wanna hold on to that cash because there's so much uncertainty. second, blocking ten ninety minute calls for a program is a challenge for many. and so that's another reason why i will experiment this round with a shortened version. and then finally, also our consciousness has really evolved as well. so i find that participants are much more ready for humane marketing, and i can pick them up right where they're at. so another reason to experiment with a shorter version of of my program. so what does this condensed version, look like? well, the online portion of the program is the same, the video course and the workbooks. and then instead of ten live group calls, we'll go with five. so, i'm basically taking two models into one call. and if we need an additional call, we'll add one at the end. and, of course, the investment is reduced substantially from, seventeen hundred and fifty to nine hundred and fifty for the program. so, yeah, i'm i'm just wanting to experiment because i want this to be accessible to entrepreneurs. right? and so i'm experimenting with, with this cohort for this round, with these conditions. so i already have wonderful humans signed up for, for this cohort, and i'm just anticipating a wonderful group of change makers to kick off twenty twenty five. if this is the first time you hear about the program, this is for you if you want and need to get more clients, but you want to share your message in an ethical and humane way. you want to make a difference with your work. maybe you're just starting out or have been in business for a while, but haven't really found the marketing activities that work for you. also, maybe you are pivoting your business from the business as usual to your life's work and want to radically change the way you get clients. so if any of this resonates, please go ahead and book a call with me, via the orange button on the invitation page at humane dot marketing forward slash program. we start on january thirtieth, so there's still time to, go through it, read it all, look at all the testimonials. there's tons of testimonials and case studies, whole case studies on this page. so have a look, and then, let's have a human conversation around it. alright. thanks for letting me share that here. now back to kelly and getting your content found by the right people. so kelly druid has more than twenty five years of experience in website development and search engine optimize optimization seo. she is passionate about helping you improve your seo and really develops user centric wordpress websites optimized for search engines and provides technical seo as well as helps you create unique seo friendly content. so that sounds all very technical, but i promise, if you listen to this conversation, you will find out that it's actually very human and humane. kelly also used to be a member of the humane marketing circle, so she is very much aligned with our values. and then we cannot wait to have her back for a collab workshop in our community. so without further ado, let's listen to this conversation about getting your content found by the right people. Sarah: hi, kelly. it's good to have you back on the humane marketing podcast. welcome. Kelly: hi, sarah. really nice to be here. Sarah: yeah. lovely to reconnect. you were on the podcast once before and my community, the humane marketing circle, which you used to also be a member of, wanted you back for another collab workshop. so that's what we're doing. we're just recording a kind of introduction, episode, and then we'll plug the workshop at the end so that listeners, if they're like, oh, i i wanna learn more about, kind of like the humane approach to seo from kelly. hopefully, they'll join us. so let's just talk about your approach to seo and, you know, for those who may not know what seo even stands for, you can you can, explain that. but i picked up the, the tagline basically from your website where you say conscious websites, sustainable seo. so maybe start us off there and tell us what that means to you. Kelly: yeah. so i originally was a website designer. i am a website designer. but, over the years, over the twenty six years that my business has been running, i've got i know it's amazing. i've i've been working it out this year, and it's incredible. i started doing the whole website design side of stuff. and then sort of halfway through that time, i just wondered why some websites were ranking and some websites weren't. and, so i went in to investigate why stuff worked on search engines and stuff didn't. and i just got really into that side of stuff. so the reason that i say it is conscious websites because websites will rank when they are inclusive. so, basically, if the text is big enough for everybody to see, if there is contrast in the colors of the website so that people can see the text on the buttons. or, for example, a lot of people have those big hero images that go all the way across the screen, and then they might have text in front of it. and oftentimes, you can't see what the text says because it's white on, i don't know, a snowy mountain background or something like that. so it's very hard to read. and that's where you have to be really conscious about whether or not people can read and click your website. so that helps with search engine optimization. so being very clear, very transparent, ensuring that the the visitors can use your website, that helps your seo. and then, therefore, it's sustainable because you stick to the top of search engines once you rank well. usually, you'll fluctuate a little up up and down one or two places for different search terms, but you will stick. so organic seo is sustainable. so that's why i've got that tagline. Sarah: mhmm. yeah. that that makes a lot of sense. and it and it feels like it's conscious to the website owner because you have to be conscious and apply consciousness. yeah. but it's also conscious, because, like you said, it's inclusive and it's, you know, it's a website created in integrity, rather than just to trick, the people or to trick even the search engines. right? Kelly: exactly. yeah. i that's the side of organic seo that i really love is the fact that it is conscious. it is inclusive. and i have i've had a business owner say to me before, but i don't want to, that a a person that's visually impaired will not be able to do the sport that i'm offering. you know? so then that's not their target market. and, yes, that is completely valid. it's just that search engines will, reward the website if you're making it better for people that are visually impaired. if you think about our moms and our dads and things like that or even you know, i'm wearing glasses now as well. yeah. that's exactly. and you're looking at a website, and it's got teeny tiny writing or it's really, really light and thin and you can't really read it, you're not gonna stick around on that website because you just can't use it. and the search engines can see that. they know in the code this is very narrow text or it's very small text. and so that is not you're not thinking about your visitor if you're using that kind of font. and there's lots of little things like that that the the search engines look for and just they will rank you higher if you're doing those things better. Sarah: it's interesting because it's kind of the common sense, things that when you hear seo, you don't think of those things. you you think of, you know, search engine optimization already. it's like this tech term, and you think kind of of these tech bros who are tricking the search engines. and yeah. Kelly: you can submit a tags, and you think about tags. and you're like, oh my gosh. where's my title tag? and is is the structure okay? and and, yes, those things are completely a part of seo, and you have you need to do those things as well. but it does come down to, that design of the website as well. so that there's a design side to seo, and there is a tech side to seo. and, obviously, there's that content side as well. so there's three three parts. Sarah: three parts. yeah. so when you when you say, provide an effortless experience for your audience, you mean all of those things combined. right? Kelly: yeah. so the journey around a website is, another thing that search engines will, pick up on. so if you've got, say, a blog post that you've written and you're referring to another part a blog, another blog post, or another resource that you've maybe taken a little bit of information from, when you link to that resource, you should link the text within the content. so within protect the the the words within the text instead of, like, putting it at the end of the blog post. because when you're using the text in within the content, it helps the user journey. so someone's reading, ah, i want to find more about find out more about that. they can click straight on that link instead of sticking it right down at the bottom, and they've completely forgotten what they've they've read. so it's thinking about that user journey and pushing them around the website easily. Sarah: mhmm. yeah. so so really creating this path for them. and then maybe also from that new page that they clicked on, then leading them to another page. right? like, from what i remember from seo or just website use in general, it's like we want them we want the person to be on our website as long as possible. so that's why we want to take them on this journey and not just click away after they just read, you know, this amazing blog post that we spent hours and hours writing. so Kelly: yeah. so this is what our, workshop will be about. it's basically about the keywords for real people, and it's writing that content for real people as well. so that content lands with the audience. it lands with the visitor. it's really relevant to them, and you're taking them on that journey through your website. so it's super easy and super interesting and really fun. i mean, seo is fun, she says. trying to convince everybody else in the world. Sarah: well, yeah, i i think that's what attracts me to your approach so much because it's really about resonance at play, really. it's like what we're trying to do is make marketing easy for ourselves. and by using the right keywords, we are then attracting the right people to to our content. and then from there, take them on this journey. right? so so in a way yeah, it's it's this resonance that i that i always talk about, and i i couldn't imagine a more fun way than just have people come to your website and then sign up to your newsletter and without having to do, something constantly. yes. you have to create the content, but that usually then that sits there and hopefully you get a good keyword that just keeps getting the people coming back and back. right? Kelly: it has longevity. yeah. that's what seo is so powerful for and getting those news at the sign ups, as you say. and, oh, i was i suddenly thought of something then, but i it's it's completely gone out of my mind because i'm not seeing you. Sarah: they'll come back. yeah. yeah. yeah. so in a way, what we're doing is we're playing matchmaking. we're trying to, you know, attract the right audience and and and use the right keywords for that. so so maybe to me, what it sounds like understanding your audience is actually the first and bigger step to to then figuring out, well, what are my keywords? usually, when you talk to keywords to new entrepreneurs, they just think of, you know, let's say they're a hair salon in, you know, lausanne. well, they think their keyword is hair salon in in lausanne. right? but those are not well, okay. for a hair salon, i don't know if you've ever worked with one, but that's kind of difficult difficult example. Kelly: i know exactly what you're getting at, though. and it's actually what i was thinking about, and i just forgot. but it when you're thinking about something like hair salon, lausanne, what business owner the mistake business owners make is to try to rank for a keyword that everybody else is ranking for. now there are billions of key phrases that people put into the search engines. so you don't have to try to rank for the one the same keywords as the salon next door is ranking for. you can rank for a whole different set, and you might have different values. so therefore, you can rank in different ways. and so with the workshop that we're doing, we're going to look at researching those key phrases and making sure that we find the right key phrases for us and then target them because they've got low difficulty so they're easier to rank for. does that make sense? Sarah: yeah. yeah. yeah. that's exactly what i was getting at. like, we we think, you you know, you would think that for me, a keyword is humane marketing. right? that might be, but it's probably the the one that is the the least easy to get any traction from because it has the word marketing in it and and everybody is already targeting the the word marketing. yes okay you know you have a humane, which is a little bit different, but people don't think of, putting that into the search engine. yeah. so so yeah. Kelly: so they you kind of gotta go around the houses a little bit, but you're answering the questions that the people who you're targeting would right. ask, the ones that the things that they would put into the search engines. Sarah: right. Kelly: and there's lots of ways to get around that. because if you think about so take a geographical area like your salon, you what you're trying to do is build a hub of information. so you're building information about a industry or about a certain topic, and that builds up. the search engines can see you're doing such a good job here that in the end, you will be able to rank for the set the key phrases that you want to because you've done such a good job... /episode/index/show/introvertbizgrowth/id/34958330

How We Can Change The World With More Meaningful Human Conversations 01/09/2025

How We Can Change The World With More Meaningful Human Conversations In this episode, Tamas Hovanyecz joins us to explore how meaningful human conversations can reshape business for the better. Instead of the usual “What do you do?” we’ll dig into “Who are you?”—a subtle shift that sparks trust, vulnerability, and holistic solutions. We’ll talk about creating the psychological safety needed for authentic dialogue and how entrepreneurs and Changemakers can hold space for deeper connection with their clients. We’ll also consider how “relational design” can help cultivate intentional spaces—online and offline—where real human exchanges lead to lasting impact. If you’re ready to slow down and nurture conversations that truly matter, this episode is for you. Here’s what we addressed in this episode: How slowing down and connecting on a human level leads to more effective, holistic solutions Shifting from “What do you do?” to “Who are you?” to foster authentic, meaningful conversations The importance of psychological safety in building trust and honest collaboration How small business owners can create deeper relationships with clients through dialogue and vulnerability Designing relational spaces—both online and offline—that encourage genuine human connection Exploring the concept of “relational design” to spark lasting change in organizations and so much more... --- How We Can Change The World With More Meaningful Human Conversations Sarah: hello, humane marketers. welcome back to the humane marketing podcast, the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah zaneck rocha, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers, mama bear of the humane marketing circle and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meetups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. Sarah: welcome back, humane marketers. happy twenty twenty five. i hope you had a good break. if you had one, i hope you did. welcome to another year of meaningful conversations around humane marketing and business building in order to create a business that contributes to making this world a better place. you may have noticed it already last year that there are fewer episodes than your typical podcast, but that's actually intentional. because i really want to create less but more meaningful content. so i try to handpick my guests and bring you people who i really feel are doing things differently. so having fewer episodes also contributes to creating more spaciousness for both of us, which is one of my favorite words these days, spaciousness. and also a big theme in my upcoming business like we're human book. talking about the book, i haven't given you an update in a while because i've just been busy writing. and it's now almost ready, but i'm doing things differently again and won't make a big hoopla around a book launch and instead just do a slow launch over the whole year more or less. so on the podcast, i'll be hosting some conversations with friends around topics that come up in the business like we're human book. some of them, uh, are even mentioned in the book. and so, yeah, just thinking about that gets me really excited. and if you join us in the humane marketing circle before january twenty seventh, you also get the chance to participate and contribute to a beta round of four workshops following the four parts of the book that i'll also be offering to the public when the book is live sometime later this year. and otherwise, as i said, you'll get to listen to the conversations around these topics here on the podcast. so with that, let's get started with the first episode of this year. today's conversation fits under the p of people and partnership. if you're a regular here, you know that i'm organizing the conversations around the seven p's of the humane marketing mandala. and if this is your first time here, big warm welcome. you probably don't know what i'm talking about, but you can download your one page marketing plan with the humane marketing version of the seven p's of marketing at humane dot marketing forward slash one page. that's the number one and the word page. and this comes with seven email prompts to really help you reflect on these different p's for your business. so today, i'm talking to thomas hovanyak about meaningful conversations. thomas energizes the role of a leadership coach, strategic facilitator, and breath work guide. he helps leaders and teams who become the most balanced versions of themselves to build innovative projects and organizations tackling complex social and environmental challenges globally. he's the cofounder of who cards, a card game on a mission to transform social interactions to become more open, vulnerable, and authentic. and we're actually using these questions in our community for the last few months and are just loving those conversations. thomas leads a truly nomadic lifestyle and can often be found balancing and walking on high lines, hundred to two hundred meters high in the mountains where birds fly by. so here's what we addressed in today's episode. we talked about how slowing down and connecting on a human level leads to more effective holistic solutions. how shifting from what do you do to who are you to foster authentic and meaningful conversations. we talked about the importance of psychological safety in building trust and honest collaboration. how small business owners can create deeper relationships with clients through dialogue and vulnerability. talked about also designing relational spaces, both online and offline, that encourage genuine human connection. and we explored the concept of relational design to spark lasting change in organizations and so much more. so i'd say without further ado, let's dive in and listen to this conversation between thomas and i. Sarah: hey, Tamas good to see you again. Tamas: hey. good to see you again. Sarah: we're saying again because we've had this conversation before and it was amazing. and then the sound wasn't so amazing. so we decided to record it again and it's been a few months you've been traveling mountain climbing. and so, yeah, it's it. i can't say i've forgotten it because there was, you know, some things that are like really got me thinking, but it's also good to have the conversation again. so we're talking about meaningful conversations. so maybe you can start there. and just like in the last few months, you you told me you've been outdoors a lot. and tell us a little bit about that. have you taken were you the leader of these groups outdoors, or were you a participant on these outdoor, experiences? and how does the meaningful conversations fit into that experience? Tamas: wow. such a great question. thank you so much. so the last couple of months, i've been mostly doing this, extreme activity called highlining, meaning that we put a a tightrope or a slackline in the mountains between two points that are currently not connected. and we go on an operation to set this thing up. and then once it's it's up there, we we get on it and we stand up and we balance and walk. Sarah: and it's i can just imagine it. yeah. Tamas: and in the last, three months, i've been involved in a big project in greece. we set up one of these highlands, which was one kilometer long on the top of the vikos gorge, which is one of the deepest gorges of europe. and, you know, the beauty of of this is that a number of people come together and many of these people don't know each other from earlier. and, they just have a common passion. and somehow this project team gets, to put together, with a very loose hierarchical structure. so i would say we're more on a flat base. there's not really one single leader. but there is a notion of, many people who know a lot, and we need to come together, and we need to find a way to put up this high line, in a safe manner. and we need to find ways of doing that so it's fast, so it, you know, responds to weather conditions. and that at the end of the day, it's safe to put our lives on. and i'm always super fascinated because, somehow this works out very naturally. and what i came to realize this last mission is that one of the reason why it happens is because we connect to each other human to human. and connecting to each other human to human kinda requires to have more than usual or more than normal conversations, meaning that we get to know each other. who are you? what is your story? what have you been, know, getting passionate about recently? what are your fears? what are your dreams? so we don't just talk about highlights, but we start really connecting on this deeper sense where we we get to know each other, and we build that trust, and we build that psychological safety so that when someone makes a mistake during putting up these highlights or, when someone has a different opinion about some safety issues, we are able to go to each other and we are able to communicate. and then we are able to fall back into being human to human and friends with each other so that we can continue having fun together. yes. i've been having meaningful conversations and i've been using that in the other setting, probably in a much more important way than if i were to use it in a business or an organizational setting. Sarah: yeah. because, because it's attached to survival. right? so it's like your survival depends on these conversations that you're having with other humans, because i think the minute you can just picture it the minute the ego comes in there and interferes, and you know, someone comes in there and thinks he has, she has all the the answers, then then things can go wrong. so it really has to be a communal, decision making process, and that requires human to human conversations. Tamas: yeah. very much so. mhmm. that's a good point. Sarah: that's beautiful. yeah. yeah. and the other word you brought up is psychological safety. so i think that's a really important thing. and you will explain as why, if you if we we want to have meaningful conversations, i think, especially in a setting where people don't know each other. right? Tamas: mhmm. Sarah: tell us a bit more about psychological safety and what you feel is important there to, yeah, set the set the space maybe. mhmm. yeah. Tamas: i mean, it's such a such a topic these days in the organizational field or in the business field on how do we relate to psychological safety. and i think the angle i would like to bring in is that, is what i've been researching a lot around what are the boundaries of, us showing ourselves in different settings, and how does that contribute to psychological safety. because on the one hand, i do believe that we need to take off the masks. we need to take off the mask that our ego, our mind is putting up to protect ourselves from something. so, typically, if you go into, let's say, to a workplace, you don't wanna show yourself that you're lacking something because you have a fear that it's going to be used against you. so you are already hiding behind the mask, or maybe you don't wanna talk about something that you love doing in your free time. maybe it deviates a little bit from the mainstream and from the norm. so suddenly there is another mask there. but at the same time, i do need to show something about myself to start building that trust that is the basics of the psychological safety. so many people, including me, are questioning that what is the healthy depth of sharing about myself in certain settings. and it's the same for me. when i go into my highlighting setting with my friends and my peers, i'm able to share a lot more as opposed to if i go on a on a gala night at an embassy. and, and i need to be able to sense and feel what is this social field around me, and what kind of questions can i ask in this field that moves beyond the regular question, but still not challenging the people in that setting too much so that they are still comfortable giving an answer to that question, which will generate a meaningful conversation? and to me, this is the aspect that comes up with psychological safety the the most that whoever is in a position of bringing different relational connections, into that field, they need to be aware of what is the quality of that field. where are people? where is the audience in that field? and how can they be challenged so that they feel that discomfort of being challenged, but they still feel trusted and safe to start leaning into it. and from there, you can start building more depth because with that, you will start talking about norms, about agreements, and you start slowly creating a space where you can be more of who you are. Sarah: yeah. yeah. i think there there really is different spaces that can be redefined how how they feel safe, right? like, for for example, i'm talking about a new business intimacy. and and that means that we can kind of question maybe our assumptions, how intimacy should look like in a business setting, and then redefine a new business intimacy that feels good for that group in that specific situations. and then in that setting, we can have meaningful conversations. but that might look different from one workplace to the other. and of course, it's very different. you know, if you compare work compared to a friend setting, where where then it's not business and intimacy, but friendship intimacy. so, yeah, i think i think it's important to understand that. maybe another thing that we should bring up before we go more deeply into into this is is how do we define a meaningful conversation? right? like, what to you does that mean? Tamas: wow. good question. and what comes to me straight away is that something that's not cognitive. mhmm. something a a meaningful conversation would be for me something that when i'm engaging in that conversation, at the end of it or at some point in that conversation, i start feeling something warm in my body. i start feeling something a sense of kindness, a sense of tingly sensations knowing that this person in front of me went beyond the usual and shared something that maybe makes them feel vulnerable. or maybe i start seeing something about their authenticity. mhmm. so you can distill some stuff from that. but, again, it's it's different from person to person because maybe someone is happy to always overshare, and maybe someone is never sharing anything about themselves. and from that standpoint, they they ran beyond, and i could feel that in my body. Sarah: and that Tamas: is the meaningful conversation for me at this moment of life. Sarah: yeah. so it's an embodied feeling of what it, what it does to you as to, as to participant in this conversation. Tamas: exactly. and and and that encourages me as a listener to also show more of myself Sarah: mhmm. be Tamas: a bit more vulnerable Sarah: mhmm. Tamas: or share something that has Sarah: a Tamas: deep importance to me, and that could be any topic. so it's not like i wanna lock out certain topics, but maybe i talk about the usual topics from a very different angle. Sarah: right. which, which makes me think. and, and i, i really feel that this is the case that we have kind of lost the art of having meaningful conversations, definitely in the workspace, but maybe also in in other spaces where it now seems like and i think that's where your who cards come in. it now seems like we need certain people, role models, if you wanna call them that, who who's some somehow facilitate or create that space to to have meaningful conversations. because otherwise, it's much easier to just stay at the cognitive level all the time. mhmm. it feels easier because, yeah, because it's not embodied and it doesn't include so much emotions. and so it's just, like, superficial and it feels easier. it doesn't give you the same it doesn't have the same risk, but it also doesn't have the same benefits, of course. right. it doesn't give you that warm, fuzzy feeling to just stay at the cognitive level. but yeah. is that what you noticed as well that maybe made you then start this project of of creating the the who cards, or or, yeah, holding more spaces where we can have these conversations. Tamas: mhmm. definitely. and definitely, i've been you know, since the last conversations we had, i've been looking back into my professional life. and one thing that really stood out for me is that i always wanted to have have more real conversations in my workplace. and one thing that stood out for me is that i think people really loved being around me is because i was challenging the topics that we were discussing even at the workplace. and this also means that many of the conversations, from the field of investment banking to social innovation to the nonprofit road, these are the three major fields i've been involved. most of the time centering around what is that we can achieve together, what is that we do together, where are we traveling, and what type of goals we need to deliver to, a, make more profit, or, b, make higher social or environmental impact. and on the one hand, we are making more profit or at least a group of people are making more profit with this in, you know, in the cost of, you know, environmental and social degradation. and on the other hand, you can also see that the social and environmental movement in a way is failing the causes because we are not able to respond to the challenges with the speed and with the efficiency that we need... /episode/index/show/introvertbizgrowth/id/34580385

How to Make Money Quickly & Ethically 11/25/2024

How to Make Money Quickly & Ethically In this episode of Marketing Like We're Human, I sit down with Tad Hargrave to explore how heart-centered entrepreneurs can generate quick income without compromising their values. We delve into what ethical quick-revenue strategies look like, how to align speed with integrity, and ways to create urgency with care. Through real-world examples, Tad shares practical tips for navigating tight times while balancing short-term wins with long-term trust. If you’ve ever wondered how to make money quickly and ethically, this episode will inspire and guide you with actionable insights grounded in humane marketing. Here’s what we’ll explore together in this workshop:: What ethical quick revenue generation looks like: How can we make money quickly while staying true to our values? Aligning speed with integrity: How can we avoid feeling manipulative when generating quick income? Real-world examples: What ethical quick-revenue strategies have worked for others? Approaching urgency with care: How can we create urgency without relying on high-pressure tactics? Balancing short-term and long-term goals: How can solopreneurs prioritize immediate wins while building long-term trust? And if this episode leaves you craving more of these strategies, please on December 4th, 11am ET. You can sign up for a donation at --- Speaker 3: hello, humane marketers. welcome back to the humane marketing podcast, the place to be for the generation of marketers that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah zena croce, your hippie turned business coach for quietly rebellious entrepreneurs and marketing impact pioneers, mama bear of the humane marketing circle, and renegade author of marketing like we're human and selling like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together once per month in a zoom circle workshop to hold each other accountable and build their business in a sustainable way. we share with transparency and vulnerability what works for us and what doesn't work so that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. and if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea, like writing a book, i'd love to share my brain and my heart with you together with my almost fifteen years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. you can find out more at humane dot marketing forward slash coaching. and finally, if you are a marketing impact pioneer and would like to bring humane marketing to your organization, have a look at my offers and workshops on my website at humane. marketing. Speaker 1: hello, friends. welcome back to another episode of the humane marketing podcast. today's conversation fits under the p of promotion. if you're a regular here, you know that i'm organizing the conversations around the seven p's of the humane marketing mandala. and if you're new here and don't know what i'm talking about, you can download your one page marketing plan with the humane marketing version of the seven p's of marketing at humane dot marketing forward slash one page. that's the number one and the word page. and just a reminder that humane is with an e at the end. that's mainly for my non mother tongue english speakers. this comes with seven email prompts to really help you reflect on these different p's for your business. so today's episode is, as i said, around the p of promotion. and as you've seen in the title, we're talking about how to make money ethically, and quickly. and for this conversation, i've invited my colleague, tad hargrave, who is a hippie who developed a knack for marketing and then learned to be a hippie again. sound familiar, the hippie story? since two thousand and one, he has been weaving together strands of ethical marketing, waldorf school education, a history in the performing arts, local culture making, anti globalization activism, an interest in his ancestral traditional cultures, community building, and supporting local economies into his work, helping people create profitable businesses that are ethically grown while restoring the beauty of the marketplace. so here's what we explore together in this conversation. what ethical quick revenue generation can look like. how can we make money quickly while staying true to our values? isn't that an oxymoron? aligning speed with integrity. how can we avoid feeling manipulative when generating quick income? real world examples. what ethical quick revenue strategies have worked for others, approaching urgency with care. how can we create some urgency without relying on high pressure tactics? and then balancing short term and long term goals. how can solopreneurs prioritize immediate wins while building long term trust? and so much more. and then if this episode leaves you craving for more of these strategies, please join us for the live workshop on december fourth, eleven am eastern time, and you can sign up for a donation at humane dot marketing forward slash workshop. this is a ninety minute workshop inside our community, the humane marketing circle. it'll be very hands on. we have at least two breakout rooms and a lot of conversations. so with that and no other further blah blah, let's listen to tad. Sarah: hi, Tad good to see you. it's lovely to hang out with you. Tad: you too. Sarah: so how to make money quickly and ethically, it's kind of like the and dot, dot, dot, because you're on the humane marketing podcast. right? so if i only said the first part of the sentence, people would have gone, like, i thought this was about intentional, slow building business. so, yeah. tell me. and, and ethically at the same time. Tad: yeah. well, it's interesting because this was something that came up with my clients years ago where they would just call me in a desperate situation. rent was due, big tax bill, gone through a big breakup. their partner who'd been supporting their business for years was saying, look. you really got to make this work because i i can't keep pouring money into it. and whatever the situation was or maybe it was some goal. maybe it was just a big inspiring goal. like, oh my god. i need this much money so i can do this thing, and, you know, there's a timeline on it. so people would come to me and i would feel for them. and, yeah, so much of my marketing is this slow marketing kind of organic relationship based reputation word-of-mouth, and all of that takes time. but i realized, well, there are times in my life i had to hustle. you know, i don't i don't wanna banish hustling. there's a, you know, make make hay while the sun shines, as they say. there there is a time to just you gotta crank. you gotta work really hard for a short period of time. it's not a it's no way to live a life, but it's it is a gear that's good to have. and i just realized, you know, i'd done that in my life. and at times i really needed money. once i was thinking about it was, when i was much younger, i'd want to go to a bunch of tony robbins seminars, and they were really expensive. and i didn't have the money, and i just had to make the money, and i found a way to do it. and so i thought there are some things i know that work to to generate cash flow, as as short term tactics. and so then i started gathering those, and i reached out to my colleagues. i'm like, what are the tricks? like, if somebody just needs money tomorrow or next week, what what have you got? and almost all my colleagues had some little approach that's and they're go to and the one they give to their clients. so i started to cobble these together. and and then i ran into the, the second problem, which was that i would then offer these to the to those people, and they would, not be able to implement them because they were too maxed out. they were too desperate. they were you know, you're trying to teach somebody to swim while they're drowning, and it doesn't work very well. Sarah: mhmm. Tad: and so i realized that we actually needed to create space first. we need to create some room in their life so that they would actually have the capacity to, to do this. i've opened up two threads here, but i wanna just go to this one, thread. something you said earlier about, it being how can it be ethical, but also fast? Sarah: right. Tad: and, a woman i was dating last year, she drew this out, and i thought it was just so brilliant. and we can imagine there's this two axes. yeah. there's ethical and unethical, and there's hard and easy. and so there's a quadrant here where something is, unethical and it's hard. and i just recommend everybody stay away from that quadrant. it has no redeeming qualities. Sarah: it's just like, why even bother? Tad: why even bother with unethical and hard stuff? then there's stuff that's unethical and easy. and you could say it's unethical and it brings in results fast. and this is probably a lot of what's being promised in the marketing world. right. and then there's hard and ethical. there that's a real thing. it just takes time. you gotta put in the effort. you gotta do the, building, and it works. long term, it works. so you could say it's ethical and hard, ethical slow, but there's also ethical and easy and ethical and fast. that ethical is not the enemy of fast, ethical is not the enemy of easy, and i think that's an important bond to break because people get it in their mind that ethical just inherently means slow. but, you know, even the the slow food movement the slow food movement was not the banishment of fast food ever. it was the understanding that we we have a choice, that we can choose when we're gonna eat fast. because sometimes you gotta eat fast. sometimes you don't have time for the grand feast with all your friends and the companionship that you wish you did. sometimes it's just we gotta get some food on the table and get out the door. and so that has its place too, but it's the challenge is that fast food had become so dominant, and it had utterly erased. it had it had, you know, the fast food often in modern society, it's not the opposite of slow food. it's the imposite. like, it imposes itself. it's the eclipsing of the slow food movement. it so utterly decimated that culture of slow food. and so with marketing too, this fast marketing approach didn't just show up and say, we'll just be here in the corner as one of the alternatives. it sort of swarmed the marketplace and and has worked to dismantle any of this slow marketing approach. but give if you give it a seat at the table at the feast and don't let it take over the table, if it's one of the people, at the feast, it's great. you know, it's delightful company. it's a charming fast talker and, no problem. you know, welcome, but not, not when it's running the show all the time. Sarah: yeah. i love that. and i, i really like these quadrants and this idea of, of easy, right. and, and ethical like that quadrant. another thing you talk about is this low hanging fruit. right? and to me, that really is that top, right quadrant. it's easy because it's low hanging fruit. and, and yet it's always about the, how you present it. i think because in humane marketing, while you can do air a message and, you know, use manipulative language, and it's gonna be in the unethical, quadrant. but you can share a message with empathy and kindness and just say, well, this is the solution that i have. i think it might be a good fit for you. and then it goes into the ethical quadrant. so talk to us about this low hanging fruit. like, what are some things that, maybe your peers shared or that you also discovered with your clients? what is this low hanging fruit that, you discovered? Tad: okay. so the big picture, right, low hanging fruit is this idea that on a tree, not all of the fruit is out of reach. blessedly, thank goodness, there's some fruit that's just you could just reach up and grab it. you don't even have to stretch your hand up much. there's some delicious fruit. and it's the same with our businesses. most of our businesses have there's just remember jay abraham, he would talk about just this these windfall profits that are sitting in your business. it's just right there. and most people don't ever think about it. so one, you know, example of this is you email your list with a fifth you know, forty eight hours, seventy two hours, fifty percent off and it will bring in a bunch of stuff. it'll bring in a bunch of money. there'll be a bunch of sales that come in. and that's available. you could i mean, you don't wanna do it all the time because, boy, if you do that every week, suddenly people are like, oh, the courses are actually half of what they say, or you can just wait because next month, another sale's coming. so, again, it's not something we wanna do all the time. but if you haven't done it for a while, you could do that. or even just emailing your list with one of your best products or a product you haven't mentioned for a while, because i think we assume that our clients are just really familiar with our stuff, and they they have poured over our website, and they know all of our products. but the reality is, since they joined your email list or discovered you, you may never have mentioned this product or service or offering in your emails at all. so they may actually have no idea it's there. right. and so you could just tell them. you could just say, hey, everyone. some of you may have joined, recently and not known that i have this offering. and, here it is. you know? Sarah: i think, again, it it all comes down to how we present it, because if we put up a sale and say last minute and you don't get it before it's gone and all this false urgency, then obviously it comes over as manipulative and, you know, not doesn't feel probably aligned with our values. but if we present it in a good way and like you just said, oh, i, you know, realize i haven't talked to you about this thing that i have and, you know, people really like it, then it's a completely different approach to to what we're selling. Tad: yeah. and, i mean, i think this also gets to a larger conversation of of niching and filtering, being really clear who something is for and who it's not for Sarah: mhmm. Tad: and making sure that's clear in the marketing. so it's like, hey. i've got this product. i haven't mentioned it in a while, and i wanted to share it. and, you know, when they go to the the sales page about it, it's really clear this product could be for you if this, but it's not for you if this. so you're not not very good Sarah: at that. yeah. like, most of your sales pages have that. yes. Tad: it's it's, because then people are being respected, and they can feel like, oh, this person isn't just out for the money. they're really trying to make sure that i don't buy this if it's not a fit. mhmm. and, you know, if you're gonna do one of these offers, it's often good to say why so, you know, once a year, i'll do fifty percent off on my birthday. it's just, hey. it's my birthday. this is my thanks for sticking around. here's the seventy two hour sale. or you could be very honest and you could say, look, i've got a financial goal i'm trying to reach. i'm not quite there. and so i figured my problem is your opportunity. here's here's the sale. here's the terms of it. here's how long it lasts. and that's fine. there's nothing unethical about that. i think where it gets unethical is, one, yeah, creating a scarcity where there just is none for no reason. you know? like, there's only fifty of these ebooks available. and this is what? and and now you could do there's only fifty ebooks available because you could say, look. this is my first draft of this ebook, and i want some feedback. so, i'm selling it, you know, advanced to fifty people, and the deal is the catch is i would like your honest feedback on it. what do you think so i can improve it? that's a real reason to limit it. but, when it's a contrived trumped up urgency plus, it's, yes, this language of hype. there's a lot of exclamation marks. there's a lot of all caps, a lot of underlined, and there's an implication that if you don't buy this, you will die a wretched failure. when there's that kind of shaming, in it, then, yeah, of course, this is this is no bueno. this doesn't, this doesn't work. or or worse worse, it does work. and people buy who shouldn't have bought. and then you get drama later when they ask for a refund and they get disappointment, you know that they got burned again, and i think people are so tired of being burned, but. the just because it's a fast result doesn't mean it's unethical, doesn't mean anyone's gonna get burned. as long as we've done the niching work, the the thinking it through, to make sure that only the right people would buy, then everything's golden in my mind. Sarah: yeah. and and i really like that you're highlighting that point. because, again, if you have that on the sales page already, you know, this is for you. if this is not for you, if and then maybe also bringing into the email. and then that whole transparency, why is she hosting a sale? you know, does she need, you know, to pay rent and and doesn't have enough like, just that transparency, it it really puts us at the same level, where otherwise, when it comes from this guru marketer, it always feels like, well, they're manipulating me, and so they're just talking down to me. where if i go in with transparency, then it feels like, oh, this this is just two humans talking and, you know, yes, i did develop this thing that i i think is you're really useful to you, then it's a complete different energy that that comes in. so, yeah, that makes a lot of sense. now, as you were talking in in the intro, you talked about space. and and and i was also thinking, okay, so this these quick sales probably really work well with digital products, right? courses, things like that. but not everybody has that. so coaches who just work one on one with clients, yes, they can put out a sale, but that requires that they have that kind of spaciousness. hence, you know, going back to the starting point and saying, yeah, you need to create that space first. so how do you how do you do that? or what do you see coming up as challenges for people? Tad: well, most of us are doing too much is one thing. mhmm. and most of it i i think we gotta start with the physical space. i think, you know, marie kondo has has a lot of wisdom mhmm. that if you're if you're in a panic about money i mean, whether it's inspiration or desperation, but you need money fast, it's this is so counterintuitive, but the very first thing that i think people need to do is tidy their home. you know, it it take a day and just go nuts. take out the garbages. you know? get some of those clothes you're not wearing anymore to the thrift store consignment shop.... /episode/index/show/introvertbizgrowth/id/34105346

Overcome Tech Overwhelm & Boost Efficiency 11/01/2024

Overcome Tech Overwhelm & Boost Efficiency In this episode, I’m joined by Avital Spivak, an online tech coach and certified business manager, to discuss how heart-centered entrepreneurs can overcome tech overwhelm and use tools to boost efficiency. Avital shares her expertise on aligning technology with your business values, building a solid tech foundation, and approaching tools as trusted partners that enhance, rather than complicate, your work. Whether you’re tech-savvy or tech-shy, this conversation will empower you to confidently choose and manage tools that free up time and create space for being more human in your business. What we covered in this episode: How technology can serve human needs rather than the other way around. Ensuring that we’re building a solid foundation of our business tools before adding new technology. Evaluating new tools that align with our business paradigm and values. Approaching tools as if they were team members, ensuring they complement and enhance our work. Strategies for overcoming tech overwhelm by starting small and focusing on what’s needed. Choosing the right person to help with tech. A sneak preview of the Collab Workshop on November 6th -- Overcome Tech Overwhelm & Boost Efficiency Sarah: [00:00:00] Hello, Humane Marketers. Welcome back to the Humane Marketing Podcast, the place to be for the generation of marketers that cares. This is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. I'm Sarah Zanacroce, your hippie turned business coach for quietly rebellious entrepreneurs and marketing impact pioneers. Mama bear of the humane marketing circle and renegade author of marketing like we're human and selling like we're human. If after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what we're doing. Works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. If you're picturing your [00:01:00] typical Facebook group, let me paint a new picture for you. This is a closed community of like minded entrepreneurs from all over the world who come together once per month in a zoom circle workshop to hold each other accountable and build their business in a sustainable way. We share with transparency and vulnerability, what works for us and what doesn't work. So that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. Find out more at humane. marketing forward slash circle. And if you prefer one on one support from me, my humane business coaching could be just what you need. Whether it's for your marketing, sales, general business building, or help with your big idea like writing a book, I'd love to share my brain and my heart with you together with my almost 15 years business experience. experience and help you grow a sustainable business that is joyful and sustainable. If you love this [00:02:00] podcast, wait until I show you my mama bear qualities as my one on one client can find out more at humane. marketing forward slash coaching. And finally, if you are a marketing impact pioneer and would like to bring humane marketing to your organization, have a look at my offers and workshops on my website at humane. marketing. com. Dot marketing. Hello friends. Welcome back to another episode of the humane marketing. podcast. Today's conversation fits under the P of partnership. We're partnering with technology and tools, and I'm speaking to Avital Spivak. If you're a regular here, you know that I'm organizing the conversations around the seven P's of the humane marketing mandala. And if you're new here and don't know what I'm talking about, you can download your one page marketing plan with the [00:03:00] Humane Marketing version of the seven Ps of Marketing at Humane. marketing forward slash one page, the number one and the word page. And just a reminder that humane is with an E at the end. That's not always obvious for non English speakers. So it's not human marketing, but humane. It comes with seven email prompts to really help you P's for your business. I'll tell you more about Avital in a minute, but first allow me to plug my awesome business book alchemist program, which starts on November 14th, one more time. So this is a program for what I call a renegade authors. So authors want to be authors who are writing a book for the message, for the change, and not only to call themselves bestselling authors. So, in these eight weeks together, [00:04:00] we'll refine your big message, get clear on your ideal reader, build a solid outline for your book, and then also create a marketing plan for it. So, it starts on November 14th. It lasts officially for eight weeks, and I'm saying officially because with last year's participants, we're still meeting monthly in the BBA book lab to hold each other accountable with our writing, and one of the members already submitted A chapter to a multi author book and it's just been published and she keeps writing now her own book as well, which is amazing. The program comes with an evergreen video course portion and extensive workbook to help you reflect and work on your book as well as Eight live calls in which we go deeper into the content and start planning and working on our books. And after these eight weeks together, you also have [00:05:00] the opportunity, if you want to, to join that BBA book collab where we meet monthly because it really helps to have that accountability and community to hold each other accountable as well. So if that speaks to you, if you know deep down. You have a book inside of you, and let me tell you, it's never the right time to write a book. Just kind of like, it's never the right time to have a child. Maybe now is the time. So check out the details at humane. marketing forward slash BBA. And let's talk. Book a call to talk to me about whether this is a good fit for you. I'd love to hear about your book idea. Okay, so back to today's episode. Avital Spivak is an online tech coach, certified online business manager, and computer engineer. For 15 plus years, she has been breaking the myth [00:06:00] that people who did not grow up with technology cannot get comfortable with it at any age. She's a martial artist, multilingual, and enjoys helping clients from everywhere around the world get unstuck with tech so they can grow their business with confidence. What we covered in our conversation, how technology can serve human needs rather than the other way around. Ensuring that we're building a solid foundation of our business tools before adding new technology, evaluating new tools that align with our business paradigm and values, approaching tools as if they were team members, ensuring they complement enhance and enhance our work. Strategies for overcoming tech overwhelm by starting small and focusing on what's needed. Choosing the right person to help with tech. And then also a sneak preview of the collab workshop on November 6th. [00:07:00] That's right. On November 6th, Avital comes into our community, the Humane Marketing Circle, and will help us in a 90 minute hands on workshop to get more familiar. And get more used to tech and also kind of build that foundation and map it out according to our needs. So if you want to join us after listening to this episode, please go to humane. marketing. com forward slash workshop. And you can join us for a small donation inside our community. All right, let's do it. Here's Avital and I talking about tools. Enjoy. Hi, Abital, so good to have you on the Humane Marketing Podcast. Welcome. Welcome. Hey, Sarah. Great to be here. Thanks for welcoming me. Thank you. All right. Tools and technology. That's our topic today. One of my favorite topics, actually, I, [00:08:00] I'm a big tech fan and AI and people kind of always Find that interesting because I'm, as you know, I'm talking all about human and being human and being humane. But I really feel like they go together and we can discover or kind of dive deeper into that later in the conversation. But I want to start with you and this topic of. Yeah. Technology. What, what brought you, like, what made you focus in on that topic? That's my first question. And then why is that such a struggle for so many entrepreneurs? So two questions for you. So what brought me here is many years as a software engineer and a team leader. So I've been in the tech space for many, many years. But also I've been an [00:09:00] educator even longer than I've been an engineer. I've always liked having people ask me questions and, and come back with something for them to get them unstuck and into the next step. It's been a lifelong since I think I remember myself in the third grade already helping. other kids in my class with their problem with their mom and the problem with homework and their problem. So it's always been there. Every team that I've been on, I became the person who onboards people and et cetera, and shows them what to do. So both of these came together as an entrepreneur. To help solopreneurs with their technology. For me, and it's interesting that you said that your interests are in tech and people, because for me, this comes together because the technology is here to serve us. It's not separate than the human. [00:10:00] And I think a lot of tech troubles, to go into your second question, a lot of tech trouble comes from ill fitting matches. So when we forget the human part of the equation and we focus, let's have the tech that can do that thing. Wait a minute, there's a human in the equation. If we don't fit the text to the human, it's not going to work. Yeah. That's why you're here on this podcast. I could get, I knew you know, when Sophie Leschner introduced us, I'm like, yeah, there's gotta be a good fit here because obviously there's, there's. A lot of tech gurus out there. But you're right. It's the technology that needs to go together with the human being and being able to adapt and adopt the, this technology and fit them into our humanness. [00:11:00] That's the, that's the key really to, to making these things work for you. Right. I think that's a, a big part of what you're saying is also like. Make sure you choose the tools that work for you and not just because someone recommended a new shiny object that you have to now also use that thing as well. Very true. And really tools have been an extension of humans for many, many, many years. We can go back, you know, to using stones to carve things. But I like to do my, another passion of mine is martial arts, Chinese martial arts. So I would say that the sword is an extension of the person you have to, the sword doesn't work by itself. And for it to work well for you, you need to hone it, you know, like to hone your skills to, to, to. [00:12:00] Get the tool in good shape to get yourself in a good shape to become a team and work together. If you don't become one with your sword and the sword doesn't fit you, you know, it's not useful at all. Right. So, so the tools are an extension of ours. They come to serve our needs. And for that to work, we need to give them, you know, we need to be good team members. We need to give them what they need in order to serve best. Right. Maybe this, for someone who's completely opposed to, or even kind of scared of technology, that may sound a little abstract, right? So let's, let's give them some specific. examples, like for you, when you talk about tools for solopreneurs, give us one or two examples of these tools, and then I can share some of the tools that I use as [00:13:00] well. So I'm not going to go with a specific tech tool, but I am going to go with the computer. As a tool, so we use the computer as part of our tool, right? But if we don't know how to wrangle the windows to do what we want, if we don't know how to respond. So I'll jump into a different piece a little bit because I speak about a lot about computer land. This is me as a human being entering computer land and it's somewhere where there's the culture is different. The language is different. Part of that, to give the specific example you're looking for is that I interact with computer land on a flat screen. Everything goes. Starts with the eyes. So if my tools want to [00:14:00] talk to me, they have to put something on the screen that I can see. And we've all seen those, you know, little boxes that come up, right in front of your work, and ask you something. And our first instinct is to just, you know, go away. Click, click, click, click, click, go away. But if we remember that that's the only way that our tools have to speak with us, then we might start paying attention. Here's another source of problems is we send away the messages to tell us there is a problem. You need to do something about this. Here's a guide of, you know, here's your next best step. There's a lot of conversation going on. If we ignore it. we get into trouble. So specifically, I help people start paying attention to those. And really, [00:15:00] it's not that you need to read each one, because like walking down the street, you don't talk to everybody that comes and asks you a question or tell you something, etc. You make a decision. Is that a person that's relevant, and they need to listen to what they say and respond? Or is that somebody that. I need to ignore. So when that thing pops, the first thing is not to read or to make it go away. The first thing is, where did that come from? Who's talking to me? That, that, yeah, that really makes me laugh because I. Probably 9 out of 10 times, I'm the person who closes those things, right? Because, and I tell you why, Avital, because they. They're not using a very human language, like they're speaking to me as if I was another piece of technology. So I think message to, you know, whoever humans are programming this technology is to [00:16:00] use a more human language in those messages as well. Because then we can actually communicate, but, but right now all these messages feel like, I have no idea what you're saying. Sounds bad. So I'm going to close it. But I agree. And that's you who are passionate about technology and likes using those things, right? And you close nine out of 10 without reading, right? So it's definitely a very common thing. What I do with my clients is I tell them, take a picture, send it to me. I'll tell you what they're saying. And what happens is Those things stopped coming because a lot of them come back and back and back because we haven't responded, right? So what do you do when you know, if I have a team member, they're trying to tell me something and I'm not responding Hopefully they'll try again and again and again, right? So when we respond a lot of time those things go away Right. If we don't respond, they pile up and then you have things [00:17:00] taking your screen space, taking it away from your work, distracting you. What I was more thinking of is, is tools like, you know, zoom, for example, that we're recording our podcast with, or technology like my mic that I need to know how to, you know the levels of the, of the microphone so that the sound is, is, is good. All of these other technology tools that again, help us to be more human with, you know, someone across the ocean that I can now talk to where before or. You know, for someone who doesn't know how to use these tools, it becomes difficult. Other tools that solopreneurs probably often need to learn how to use it are like email providers even just the Google suite and all of these technology things that we're using all the [00:18:00] time. And even if. We are not, if we're choosing not to use them in our own business, the minute we collaborate with other people, we're often confronted with having to use them. I see that in one of the volunteering teams I'm in right now. And it's a challenge because it's like, Oh, I just took it for granted that everybody knows how to use this. But. Obviously that's not the case. So yeah, tools are everywhere. So here are, here are my top things. So first is the computer. You have to learn to talk to it. Then we have the browser, how to use the internet well with tabs and bookmarks and not lose your space and not be afraid to search and all that. Then we have zoom to collaborate and communicate. Then we have files. Where do we put our files or storage? Where is everything? How do I find it again? And like you say, when [00:19:00] collaborating with others, then suddenly we have Google Docs. And there's a lot of people who, you know, you put the link to a doc and that's very common way to share information and, and collaborate in writing. And there are people who are very uncomfortable with that. So I create tools like little courses and things like that. One of my courses is navigating Google land. So that people can collaborate easily, but, you know, actually learn to do it because it, it's very challenging to get started when you don't have the basic blocks. Yeah. Yeah. Yeah. And even people who are versed and know things, they might be missing some of the basic blocks without knowing it because they find all sorts of workarounds. [00:20:00] But it creates inefficiencies and it creates a little level of, I'm not sure if next time I'll be able to do this. And it really makes the daily life hard. I see what you're doing. And I, I feel myself feeling a little bit impatient because I'm like, Oh, but I thought we're going to be talking about, you know, these techie tools, but I see completely what you're doing. And you're like, well, we have to build the house. We have to build the foundation with. If, yeah, with how to, yeah, have a filing system, maybe on your computer files, but also in your email file, email organizing, all of these things that are, it's true. It's part of the foundation. Why would you want to use something very techie if you don't have that foundation yet? Right. So, so that leads me to the, another question. So, so [00:21:00] then. Okay. We were building this house with the foundation. And yet we're healing, hearing from everywhere. Well, you should be using this tool now and this app and this, this other shiny thing. So once we have that foundation in place, how do we then make decisions about what to add to our foundation of the house? If we continue with that analogy. Yeah. Excellent. This is the next place, right? So so at this point, once we have, we made sure that the foundation is solid, then we want to start from the human and the company. What are my needs? What is it that I need to do? Because if I just start listening to everybody that tells me you need this, you need this, solopreneurs need this. I use that. We get lost and we might start trying things and get into trouble. Right. Many [00:22:00] of us know enough to get ourselves tangled and the way to decide and I have a tool for that, which I can talk about in the workshop, right? Exactly. We'll talk about in the workshop that helps you map your needs to your tools. Okay. Because that's really the way I approach this is looking at my tools as a team. So I need a team to help me with my business needs. And what are my business needs? We don't go out and start taking people because somebody said, Hey, this guy's great to work with. Okay. Let me employ them. We don't go about building our human team like that. It's like, what do I need a person with? Is that person? Okay. So they're great to work with. Do they fit me? There's an interview process. There's a, you, you want to know who you're bringing in rather than try and bring all sorts of things because they might be able to help.[00:23:00] There's a cost, even if it's not in money, there's a cost in adding just anybody... /episode/index/show/introvertbizgrowth/id/33701657

Partnering with AI in a Human(e) Way 10/18/2024

Partnering with AI in a Human(e) Way In this episode of the Humane Marketing podcast, Sarah speaks with Marc Winn about how AI and automation can enhance human interactions and support meaningful connections when used with the right intentions. They explore the impact of AI on marketing and the workforce, reflecting on how businesses can shift from manipulation to empowerment. Together, they discuss the ethical implications of AI, the role of marketers in creating positive and healing stories, and how heart-centered entrepreneurs can embrace technology to build community, foster trust, and stay present amidst rapid change. This episode is a thoughtful guide for those looking to partner with AI in a human(e) way. Here's what they talked about in today’s episode: How AI and automation can enhance human interactions and marketing, and the importance of using these technologies with the right intentions to support meaningful connections. The impact of social media, AI, and automation on the workforce, questioning the future of employment and the potential for a reevaluation of what we sell and how we find meaning in our work. The ethical implications of AI, particularly in marketing, and the need to shift from manipulating people's subconscious drivers to empowering them. The role of marketers in creating positive, hopeful stories that inspire deep connection and trust, viewing marketing as a form of healing. The concept of mutual exchange in business and how businesses can foster connection and community while leveraging technology like AI. How businesses and individuals can build optimism and focus on creating something better amidst the rapid technological changes. The importance of focusing on the present and using AI to create deeper connections, rather than amplifying attention-seeking behavior. -- Parterning with AI in a Human(e) Way Intro with music NEW 2022: [00:00:00] Hello, Humane Marketers. Welcome back to the Humane Marketing Podcast, the place to be for the generation of marketers that cares. This is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. I'm Sarah Zanacroce, your hippie turned business coach for quietly rebellious entrepreneurs and marketing impact pioneers. Mama bear of the humane marketing circle and renegade author of marketing like we're human and selling like we're human. If after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what we're doing. Works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. If you're picturing your [00:01:00] typical Facebook group, let me paint a new picture for you. This is a closed community of like minded entrepreneurs from all over the world who come together once per month in a zoom circle workshop to hold each other accountable and build their business in a sustainable way. We share with transparency and vulnerability, what works for us and what doesn't work. So that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. Find out more at humane. marketing forward slash circle. And if you prefer one on one support from me, my humane business coaching could be just what you need. Whether it's for your marketing, sales, general business building, or help with your big idea like writing a book, I'd love to share my brain and my heart with you together with my almost 15 years business experience. experience and help you grow a sustainable business that is joyful and sustainable. If you love this [00:02:00] podcast, wait until I show you my mama bear qualities as my one on one client can find out more at humane. marketing forward slash coaching. And finally, if you are a marketing impact pioneer and would like to bring humane marketing to your organization, have a look at my offers and workshops on my website at humane. marketing. com. Dot marketing. Sarah: Hello friends. Welcome back to another episode of the humane marketing podcast. Today's conversation fits under the P of partnership. We're partnering with AI. Yes. If you're a regular here, you know that I'm organizing the conversations around the seven P's of the humane marketing mandala. And if you're new here and don't know what I'm talking about, you can download your one page marketing plan with the Humane [00:03:00] Marketing version of the 7 Ps of Marketing at humane. marketing forward slash one page, the number one and the word page. And this comes with seven email prompts to really help you reflect on these different Ps for your business. Before I introduce my guest today, just another reminder that if you're playing with the idea of writing a business book about change, you might want to consider looking at my Business Book Alchemist program. I'm only running this once per year, and not sure if I'll run it again next year unless I'll write a fourth book. I'm finishing my third book with this cohort, and in the eight weeks that we have together, we'll refine your big message. Get clear on your ideal reader. Then build a solid outline for your book and also create a marketing plan for it. The program starts on [00:04:00] November 14th and lasts officially for 8 weeks. I'm saying officially because with last year's participants, we're still meeting monthly in the BBA book lab to hold each other accountable with our writing. It comes with recorded video lessons, so homework, a workbook as well, But also live calls where we connect and have time to really exchange on our big message and the book writing. So check out the details. If you're interested at humane. marketing forward slash BBA and book a call to talk to me about whether this is a good fit for you. All right, back to today's episode. So my guest today, Mark Nguyen, is a dedicated guide and mentor, helping individuals and organizations navigate the complexities of our modern world. With a focus on fostering innovation, [00:05:00] building social capital, and nurturing a sense of togetherness, Mark's work is transforming communities and inspiring countless people to reach their full potential. I Mark is the co founder of the Dandelion Foundation, an initiative aimed at creating a better future by leveraging the unique strengths of small island states. He is also the mind behind the 50 Coffee Adventure, a project that encourages meaningful connections and conversations to drive social change. So join us as we dive into Mark's insight on human centered AI adoption and his vision for a more connected and innovative world. Here's a summary of what we talked about in this episode, how AI and automation can enhance human interactions and marketing. and the importance of using these technologies with the right intentions to support meaningful connections, the impact of social [00:06:00] media, AI and automation on the workforce, questioning the future of employment and the potential for re evaluation of what will sell and how we find meaning in our work. The ethical implications of AI, particularly in marketing and the need to shift from manipulating people's subconscious to empowering them. The role of marketers in creating positive, hopeful stories that inspire deep connection and trust, viewing marketing as a form of healing. The concept of mutual exchange in business and how businesses can foster connection and community while leveraging technology like AI, how businesses and individuals can build optimism and focus on creating something better amidst the rapid technological changes, the importance of focusing on the present and using AI to create deeper connections rather than [00:07:00] amplifying attention seeking behavior. What's funny is that it is only after the episode finished recording that we found out how to apply AI in the form of a background noise cancellation on Mark's Zoom account. I did my best and used all the AI tools I know to make the sound experience as pleasant as possible. But if you do hear some background noise, just appreciate the humanness of this episode. Let's dive in. video1863576471: Hey, Mark, so good to see you again. You already had a good laugh, Off, off recording. So I'm sure this is going to be a, a fun and hopefully also inspiring conversation for, for people listening. Welcome to the Humane Marketing Podcast. Thanks Sarah: for having me. Yeah, it's a delight. Always a delight talking to you and, and like Rachel shout out to Rachel if she's listening, cause she's the one who introduced you having me. The other way around and, and I [00:08:00] really, she, she told me like, Oh, every time I talk to Mark, it's like blows my mind. I'm like, Oh, cool. I want to talk to him. So we did. And now here we are talking about AI and human and whether that, you know, there's anything ethical about that. So yeah, let's dive right in. If you're. open to that? Marc: Yeah, I suppose probably the place to start is kind of what really the moment of realization for me that, that we needed to start having deeper conversations about it. Think I, I ended up in Silicon Valley maybe 11 years ago at a place called Singularity University, which was a place that teaches people about all of the crazy technology that's now arriving and the fact that it was going to arrive far faster than we realize. And so I learned about all of these crazy, fabulous, amazing tools. And it blew my mind. And it took me seven days to get to sleep [00:09:00] again after kind of hearing about the craziness that's arriving. And I was getting the plane home and I stayed in San Francisco the night before, after doing it. I, I I was walking past the Twitter head office. And or near in that area. And I just was thinking that there were tens of millions of dollars being raised to deliver food to that building. 10 minutes faster or three minutes faster or something like that. But meanwhile, there were people homeless outside for drug addiction and things like that. And I started to really question and this is at the forefront of innovation and technology and things like that. And yet, and all of this money going into stuff, but right outside, there was stuff that really mattered that Was being left behind and so I think for the past decade a lot of my focus has really been around how do we bring together this very kind of human world with this [00:10:00] extraordinarily incredible possibility in a way that we don't get some of the unintended consequences of our actions and how does governance itself. Do you know, how do we regulate all of that? And how do we realize that the, the solutions may be arriving in different silos to the ones where we're currently managing for them. And there's, you know, there's some very, very smart people doing some unwise actions. Things in the world. And so in this world of artificial intelligence you know, there's a deeper call for artificial wisdom, maybe, or birth of wisdom. And so, you know, a lot of my work in the last decade is really about, you know, the intersection of where humanity meets technology. And this idea of something new feels like it's being born and and many of our old systems are [00:11:00] collapsing under the scaling complexity of, of, of the era we're in and and, you know, deep down, we all feel like something isn't right. And, you know, I used to be a marketer myself you know, I know this is a marketing community and a direct marketer, you know, really focused on data driven insight and conversion and all the kind of standard of marketing stuff, but, but essentially underneath it all, we were kind of using people's subconscious to, drivers and fears to manipulate them into our desired outcomes. And I started to realize, well, you add AI to that, infinite power and superhuman persuasion. And at the time, 11 years ago, I saw things like Cambridge Analytica. I saw things like Trumpism arriving before Trump even arrived. And ultimately that's the whole world trying to manipulate other people. To do what they want to do rather than what is in our [00:12:00] individual best interests, you know, be it The amount of time we're on screen time having all these amazing behavioral scientists and neuroscientists leveraging Ever more powerful tools to get to do things that aren't necessarily Thriving be it the newspapers pulling us in with huge headlines or clickbait or all of this kind of thing and so I felt that my own gifts were part of the problem When I started to think about the amplification of of what what I know. So many ways. I started to move away from. You know, manipulating others into empowering others to to. To be in their own wisdom and to do things in their individual and collective best interests. And then how do you actually build a mode of governing ourselves from that place? So yeah, I'm 10, 11 years into that process and I probably have more questions than answers. But these are incredible, amazing tools that do we have the wisdom to use? To use them wisely. [00:13:00] Sarah: Yeah. I think that, that really is the big question, right? Because like you, I'm fascinated by the intersection of the human versus the artificial intelligence and people are sometimes quite surprised because I talk about all things human marketing, like we're human selling, like we're human. I'm writing my third book business, like we're human. And, and yet. To me, artificial intelligence is an integral part. That new paradigm that I love to talk about because in my view, it actually helps us to be, or to go back to be more human. And so I guess I would like to have your perspective on that as well, because right now there's two opinions. The one that says, well, AI or chat GPT in marketing is, is just there to dehumanize. everything and [00:14:00] it dehumanizes the interactions and it dehumanizes the, the, the, the messages. So is that true or is there another way to use AI to actually, you know, make that humanness come out in a different way? Marc: So it's all about intention for me. Like the same tool used with misaligned intention. Can deliver vastly different outcomes. And so it's like, it's not really the tool that's the problem. So if I'm using it, I need to create more time that I can pay, spend time with another human being in deep care and deep love, and that is a tool being used to support my humanness, just like zoom is being used right now to have this conversation. It's like, you know, this is the one that says this is an artificial conversation because we brought two humans together. Together that otherwise wouldn't have the time to be able to reach each other and so You know [00:15:00] like like all things it could be used to separate or to connect. It can And so and really it's around what is the intention that these tools are being used for so, you know Say we've got this we've got airline here in my community. It's under Lots of stuff. It's kind of breaking because planes are not going right and the customer service is really Bad because they can't scale to a crisis. And so you couldn't employ enough humans to be human, right? And well actually if you've got systems that can expand and scale and And communicate in a human like way that can support people When they need it in an emergency when you can't provide humans And the current alternative is to be a robot and not available then And people being struggling at airports and all of this Kind of stuff and in crisis and not knowing what to do and all of this kind of stuff but if you've got an Intelligence system that can solve every problem rather than if you press button five And then button three and then about two you [00:16:00] can solve this particular problem, which isn't the problem. I'm really wanting a It's an act of care to provide a tool that meets people's needs. It's an act of love to design a system that cares, even though you're using technology. You know, so for me, I have this I'm a huge proponent of using systems from a place of love, care, and connection. And you know, AI is like magic. If used in the right way with the right kind of, you know, Emotion. Sarah: It leads me automatically to the next question, which is, well, are humans ready for that tool? You know, because if we're saying it's a great tool with the right intention, then maybe what we need to work on is the intention because the tool is already smart enough. So it's the intention that we actually need to work on. And so how [00:17:00] do we, how do we work on that? How do we get humans ready to use the tool with the right intention? Marc: Well, it's not only using it, but it's also about how susceptible are you to manipulation? You know, so like if you have loads of subconscious fears or stories and things like that, it opens you up to people using superhuman persuasion to, to, you know, if you have a fear of death, you're much more likely to be sold health products and all this kind of stuff. So in many ways the inoculation is, you know, what I always say, you should actually teach kids. about marketing and behavioral science, not because to get them to manipulate other people with it is so that they become more aware of what's driving the bus when most messaging is subconscious. And. Yeah, and so, you know, there's this, I think most of us have been through that aging process where we get wiser as we get older. [00:18:00] And that's kind of the shift in consciousness we go through as we evolve during, you know, our lives and humanity has to go through. a real shift for it to Be able to build systems in a way that don't have those consequences So you look at something like facebook or smartphones and things like that We can see all around us that this death of a thousand cuts has happened where everybody's just living in this kind of screen Like every single one of the thousands and thousands of decisions that went into that was probably made sense Logically and smartly but somehow we've ended up in a place where we're All in the same room but disconnected from each other. And so it's like you know, we've accidentally lost ourselves and we can see that with climate change or like with something like that you know, like can you really solve a problem like climate change without Without understanding that over consumption [00:19:00] Is a maybe a self worth issue like, you know, am I enough, you know? Or do I need more to To be someone and recognizing that, you know, these tools are manipulating that Sense of not enough and then how do you how do you how do you market pay a bill? when Your whole business model requires people to consume more even though it may not be in their best interest And so that interesting gap between wants and needs You and how do we, how do we, how do we get technology to support us what we really need rather than what we can be manipulating to wanting and I, you know, I kind of always look at what, say, how billionaires operate. Themselves, you know they'll a lot of them have an amazing assistant that is like the world's best ad blocker, you know You know what I mean? They don't really need to use the internet themselves or anything like that because it'll be facilitated and [00:20:00] so we kind of you know need to look at those kind of tools and stuff that we can build which are you know, the wise owl that sits on people's shoulder and and supports people, to choose the higher selves in moments of You of kind of manipulation. So I think it's an extraordinarily interesting time to be a builder that cares. I think there's never been a better time to you, to develop kind of technology with wisdom and technology that can bring us together and technology that can create magic and wonder and all of these kinds of things. But also there's, there's... /episode/index/show/introvertbizgrowth/id/33451632

Decide for Impact 10/04/2024

Decide for Impact In this episode, Erno Hannink joins me to explore how mission-driven entrepreneurs can make decisions that align with their values and create meaningful change. We dive into the power of habits and decision-making, discussing how aligning choices with personal values reduces mental fatigue and fosters personal growth. Erno shares insights on the importance of courage, and how businesses can go beyond profit to make a positive impact on society and the environment. Tune in to discover practical ways to build habits that lead to lasting change, both in life and business. Here's what we talked about in today’s episode: How aligning decisions with personal values can help automate decision-making and reduce mental fatigue The impact of social media and news consumption on decision fatigue and mental health The importance of courage in decision-making, especially when aiming to create impactful changes in life and business How incorporating habits like gratitude and regular check-ins can enhance personal growth and communication How small, consistent changes in decision-making and habits can lead to lasting impact in our personal lives and the broader community Why businesses should go beyond financial success to consider their impact on society and the environment Erno's decision book, which helps improve the decision-making process by reflecting on the journey, not just the results --- Intro with music NEW 2022: Hello, Humane Marketers. Welcome back to the Humane Marketing Podcast, the place to be for the generation of marketers that cares. This is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. I'm Sarah Zanacroce, your hippie turned business coach for quietly rebellious entrepreneurs and marketing impact pioneers. Mama bear of the humane marketing circle and renegade author of marketing like we're human and selling like we're human. If after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what we're doing. Works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. If you're picturing your [00:01:00] typical Facebook group, let me paint a new picture for you. This is a closed community of like minded entrepreneurs from all over the world who come together once per month in a zoom circle workshop to hold each other accountable and build their business in a sustainable way. We share with transparency and vulnerability, what works for us and what doesn't work. So that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. Find out more at humane. marketing forward slash circle. And if you prefer one on one support from me, my humane business coaching could be just what you need. Whether it's for your marketing, sales, general business building, or help with your big idea like writing a book, I'd love to share my brain and my heart with you together with my almost 15 years business experience. experience and help you grow a sustainable business that is joyful and sustainable. If you love this [00:02:00] podcast, wait until I show you my mama bear qualities as my one on one client can find out more at humane. marketing forward slash coaching. And finally, if you are a marketing impact pioneer and would like to bring humane marketing to your organization, have a look at my offers and workshops on my website at humane. marketing. com. Dot marketing. Ep 197 intro: Hello, friends. Welcome back to another episode. Today's conversation fits under the P of passion of the humane marketing mandala. But also all the other P's because we're talking about making decisions. If you're a regular here, you know that I'm organizing the conversations around the seven P's of the Humane Marketing Mandala. And if you're new here and don't know what I'm talking about, you can download your, One page marketing plan [00:03:00] with the humane marketing version of the seven piece of marketing at humane dot marketing forward slash one page, the number one and the word page, and this comes with seven email prompts to really help you reflect on these different piece for your business. Before I tell you a bit about my guest today, allow me a quick plug for my upcoming business book alchemist program. The business book alchemist is a small group program for aspiring renegade authors who want to write a book that becomes part of their life's work. I've hosted this program for the first time last November and led a small group through creating their book outline, message and defining their ideal reader. We are still meeting monthly to hold each other accountable on our writing. And one of them has already submitted a chapter to a multi author book. So if you've always thought that one [00:04:00] day you'll write a book, then maybe the business book alchemist is for you. And that one day is right now. The business book alchemist is for change makers and trailblazers before they are authors. That's why we. call them renegade authors. They really care about the message more than about just being a featured best selling author. It's for first time authors who are looking to write a book that makes a difference. coaches, business, marketing, life, health, and more who want to write a book that becomes part of their life's work, and any other heart centered and service based entrepreneurs who are looking to write an authentic book that reflects their unique voice, experience, and insights. So I'm calling it business book alchemist, but in the new approach to business. So this is not just a how to book to [00:05:00] do something in business, but it really is aligned with this idea of doing business like we're human. Or is aligned with bringing change to business. So those are the kinds of people that I'm looking for, for this program. As you probably know, I've written two self published books about change, marketing like we're human and selling like we're human. And I'll be working on the finishing touches of my third book, business like we're human during the program. I wanted to share all of my learnings with heart centered entrepreneurs and aspiring authors, empowering you to write a book that becomes part of your life's work, because your message needs to be heard. So, if you do have a message that needs to be heard, now is the time to become a Renegade author. And writing a book is kind of like having a baby. There is never the perfect time. But if you do it now, you'll be supported by like minded people [00:06:00] and way beyond the eight weeks of the program. Again, we're still meeting monthly with the members of the previous program. And all you need to do to be part of that monthly ongoing community is Join the humane marketing circle. So join us now for a free info session on October 9th. That's 4 PM UK time. You'll find all the information. If you go to humane. marketing forward slash BBA. So business book alchemist humane. marketing forward slash BBA. And the link is also in the show notes. Otherwise, you can also just send me a message if you have more questions. And yeah, I'm not sure if I'll host a program again next year. Maybe I will feel the calling to start a new book, and then I'll definitely run it again. So I'd love to see you on October 9th [00:07:00] for the free info session, and if you can't make it for that time, just send me a message and we'll find a time to talk one on one. All right, back to today's episode. My guest today is Erno Honink. Erno is a sparring and accountability partner for entrepreneurs committed to creating sustainable, positive impact. He explores the nuances of decision making and shares his insight through articles, books. Podcasts, newsletters, and practical tools. With a life mission to reduce social and ecological inequality, he's dedicated to empowering others to make meaningful, impactful choices in their entrepreneurial journeys. Here's what we talked about in today's episode, how aligning decisions with personal values can help automate decision making and reduce mental fatigue, the impact of social media and news [00:08:00] consumption on decision fatigue and mental health. The importance of courage in decision making, especially when aiming to create impactful changes in life and business, how incorporating habits like gratitude and regular check ins can enhance personal growth and communication, how small, consistent changes in decision making can lead to lasting impact, why businesses should go beyond financial success to consider their impact on society and the environment, And finally, Erno's decision book, which helps improve the decision making process by reflecting on the journey and not just the results. So without further ado, let's dive into this conversation between Erno and I. Sarah: Erno it's good to have you on the Humane Marketing Podcast. Welcome. Erno: Thank you, Sarah. It's Sarah: good to be Erno: here. Yeah. Sarah: Yeah. It's good to be with you at a distance. We are one of those few [00:09:00] people who met in real life which is always nice, right? To have this human connection. And that was in in Coal this, this summer, earlier this summer. So I thought. Why not follow up with somebody who's in the same kind of movement talking about inner to outer. And then I looked you up and you're talking about decision making decisions with impact. I'm like, Ooh, yeah, that, that makes for a good conversation. So let's talk about decisions. And I guess we're going to go into habits as well, because that kind of goes together, but let's start with decisions. Like, I, I looked it up. It's something like 35, 000 decisions every day. Is that, is that possible? Like, do you, do you know that if, how that's been measured, but it seems like a lot of decisions every day. Erno: Yeah, I'm not sure what the exact number is. I, what [00:10:00] the thing is if you look at the work of, um, book, what's his name? I forgot his name. Daniel Lieberman. No, that's not the one. Atomic Sarah: Habits. Erno: No, it doesn't really matter what you have. You have what he calls system one and system two parts of your brain. Well, they're not actually parts of your brain, but that's how they respond. And it's, I think it's, it's just, everything is derived from, you know, habits is derived from that idea. That what you want to do is whenever you have a decision to make that most of the decisions that you make are pretty automatic. Like if you count six plus one, you, you know, the answer, right? You know, the answer is seven and it's automatic. You don't have to think about it. Well, you actually do think about it, but you're not. You know, you're not consciously thinking about the topic. And because it's been so ingrained into your brain that you know, you can instantly say the thing. And the [00:11:00] same happens, for example, by putting on clothes on in the morning for most people or you know, brushing your teeth because it's, Stuff that you regularly do at the same time after like, you know, something you did before that, that's related to brushing your teeth or taking a coffee, whatever it is, it's a very regular thing that we do. But in, in, you know, in, in theory, they're all decisions, right? They're all decisions that we make. I'm going to brush my teeth. Teeth now, yes or no. Right. And, but if you think about conscious decisions that we really need to think about, that's really a conscious part that we need to think about. You try to minimize those because it costs a lot of energy of your brain. And our brain already consumes a lot of energy in total of our body consumes the most energy that we do. And we want to try to minimize that, you know, by just automating decisions. And only think about the decisions that [00:12:00] really are difficult or important to us you know, like longer term decisions or you know, things that you are not, you don't know the answer to, you haven't ever seen before, new situations that you're in. So, for example, if you see a line. your automatic decision, even if you have never seen a line, is to run as fast as we can. And what happens in your brain is it shuts down you know, this part in the front of your brain where you regularly, really consciously think because if you need to think about, oh, this is a line, so would he attack me maybe? Is it, what kind of color does he have? How fast is he running? And all this stuff, if that's going to happen in your brain, by the time you stopped thinking and you made a decision, you probably already been you know, attacked by the lion and you have no time left. So all this stuff, you know, even if you haven't been in a situation, then sometimes we exactly know how to respond and you don't really think about it. But there's other situations where you really need to think about it. And [00:13:00] it all comes down to like thousands of decisions a day. And that's why it's important to save energy by creating habits. And the most, you know, difficult part of course, is that we create habits that contribute to the things that we want to accomplish, that the things that we stand for, that underscribes our values and all these things that are important to us, that we really do make automatic decisions that really, you know, support us and what we really want to accomplish. Sarah: Yeah, it sounds like there's two separate or different things. One thing is creating habits for, for the decision fatigue, almost like, you know, the small things, what do I eat for breakfast? I remember hearing Tim Ferriss talk about that back in the days when he wrote the four hour workweek book. And it's kind of like, oh, it's the same thing every day. And that just takes one decision out of, away from your day, you know? Works pretty well [00:14:00] for me. I have my oatmeal every morning and it's just like, I love it. I actually look forward to it. And it's kind of like, Oh yeah, I don't have to think about it. And so the other thing we can then do is also build on habits because I eat my oatmeal. That means that then after I'll have my tea and then after I'll do my yoga. So they all kind of go together. Right? So, so that's one thing and that it's great, but then. What you also talked about is the bigger decisions. And that's really what I want to talk about with you is, is like decisions for impact, right? But they go together because I feel like if we spend or waste our time on all the small little decisions, then we probably don't have the time or the spaciousness to. actually invest and think about the, the bigger decisions that have a bigger impact. So, so let's go there. Like, how can we, how can we know [00:15:00] and identify what truly matters and make decisions from that place? I think that's what it comes down to. Down to us, like, how do we know in the, in the inner development goals? One of the skills is the inner compass, right? So like, how do we go there and make decisions from that in their compass? Erno: Yeah. I, I, and I just want to come back to it because It previously, I was referring to the book, thinking fast, slow, fast and slow. This is by Daniel Kahneman. He passed away last year, earlier this year. But he had, he's done some great research on thinking and decision making. And I think thinking about the larger, more important things to us in life. Um, really you don't, you don't have less time to think about those things by being consumed of smaller things to think about, because in general, I don't think [00:16:00] if it's smaller, you don't think about it, but if you look at the inner compass, it gives you. A so, so what the inner Compass does to me, I, I wanna make this personal 'cause maybe it works differently for you, but if you, if you, if I used Inner Compass, I have like an idea, a vision, it's related to my values of what I want to accomplish in life. What is important to me once are, you know, what's. What's the things that I feel is true or false or important, or, you know something that I have influence on, for example, right? So there's also, in my opinion, there's no real reason to be really busy about things you don't have influence on. And if you know that, if you know what your compass is, is if you know what your true North is, or your North star, then It becomes a lot easier to make decisions because what I do then is [00:17:00] whenever a decision comes to me, for example, if somebody asked me if I want to join this group or this team, or if I want to do this work or I want to work with this client, I can start by looking at my inner compass and that goes pretty fast. Seeing if this really helps me if it supports the compass or it's just a different direction, or it will just pull me away from a compass and everything that aligns with it, that's, you know, that helps me to basically say yes in the, you know, as a starter. And then I can look into deeply. Do I have time for it now? Does it, you know how much work is it? So all the other decisions that come after that, but the, so weeding out most of the decisions. By just looking at my compass, my inner compass, and seeing all the decisions that I have to make or questions that be asked to me or interviews I need to do which don't align with my compass, I can just say easily no to, right? So that [00:18:00] already shifts so many things from my plate that that frees up time. These are not small decisions. They are all big decisions, but they free up time by just making very quickly, okay, does it align with my compass? My values? Yes and no. And the other thing, which doesn't really help have to do a lot with decision making, but or maybe it does because we consume a lot of media every day. So we use social media, we see the news, we watch, we read newspapers, we watch, we listen to a podcast or we watch the news. So we consume a lot of media in general as humans every day with social media, even more than ever, I would say. And also with social media by these algorithms the timelines are a lot influenced, biased. So they are biased with opinions of others that are like us. So people that we kind of trust or people that we [00:19:00] feel have similar opinions to us, we see more of those messages or opinions or whatever coming by. And we kind of get like numb for those things, especially when we see a lot of news that's. Um, negative that's like about war or about floods or droughts, and especially when it's far away. We see so much negative news. So we kind of like become numb for those images. And at the same time we also become like fatigued from those, from that information. It clutters up our brains and. The, the weird thing, of course, is it doesn't have a lot to do with our decisions, but because it's like, it's about, you know, frightening situations, about terrifying situations, like a war, or like you see people in the floods, you see cars flowing away in, in Austria, by a river that's [00:20:00] overflowing. And then our brain tells us there is something really terrifying going on. And it goes like in sort of like, Fight flight mode and makes a decision, what can I do now? And in general, we can't do anything. It's far away. It, we don't have to do anything. There's not a lot that we can do, but it still, it fatigues our brain and that to me doesn't really have to do a lot with decision making, but our brain feels like it needs to make decisions and the, the best way to, you know, make this. less of a burden to you is to avoid news or make the amount of news or media that you consume less. And the ones that you... /episode/index/show/introvertbizgrowth/id/33281537

Understanding Your Relationship with Money 09/23/2024

Understanding Your Relationship with Money In this new episode, Sarah sits down with Emily Shull to explore the complex relationship we have with money. They delve into why many people find this topic challenging and stressful, discussing common beliefs and narratives that shape our financial decisions. The conversation highlights how our upbringing and family culture influence our perceptions of money as adults, and the emotional aspects that play a significant role in our financial behaviors. Together, they address the taboo surrounding money and share insights on fostering open, healthy dialogues. By examining the difference between scarcity and abundance mentalities, Emily provides practical steps for entrepreneurs to begin healing their relationship with money, ultimately guiding them to align their wallets with their true purpose. Tune in for a compassionate discussion around a dry topic: money! Here's what we talked about: The reason so many people have a difficult relationship with money and why it causes stress. Common money beliefs or narratives that people develop and how they influence financial decisions. How upbringing and family culture shape the way we view and interact with money as adults. The role of emotion in financial behaviors and how we can become more aware of it. Why money is such a taboo topic and how we can start having more open and healthy conversations about it. The impact of scarcity mentality versus abundance mentality on our relationship with money and how to shift towards abundance. Practical steps people can take to begin healing their relationship with money. A teaser for what we’ll work on during the Collab workshop on October 2nd. --- Intro with music NEW 2022 + 4 [00:00:00] Sarah: [00:01:00] [00:02:00] [00:03:00] [00:04:00] [00:05:00] Hi, Emily. It's good to see you, hear you. We we see each other regularly because we're in this book lab. And so it's good to have this conversation just one on one with you on the Humane Marketing Podcast. Welcome. Emily: Yeah, thanks so much. Thanks for inviting me, Sarah, and I'm really looking forward to our conversation. Sarah: Yeah, talking about a taboo, money, right? You, you made that your topic, so we're gonna dive right in and I'm gonna ask, start by asking you why Why is it a taboo? Why do so many people struggle with this [00:06:00] topic of money? What have you seen in your work? Emily: Yeah, that's a great question. Money, our relationship with money is so complicated. Because what we're taught about money is that it's just math, it's numbers, it's accounting, it's logical. So you should be able to learn about it easily, make good decisions. And that's what it's all about, you know, making things add up, but our relationship with money. It's actually something that we feel inside of us. It's very emotional. It has a very long history that's been starting since the time that we were born. And so it's, it's a difficult and complicated and taboo relationship because it's so filled with emotions and are very deeply personal history. And so what I do as a holistic money coach is help people connect these two things.[00:07:00] Their rational mind that wants to make good decisions with money that has intentions for their lives and wants to fulfill them and this emotional side that sometimes contains these unconscious drivers that are keeping us from reaching the goals that we that we want for ourselves. Sarah: Yeah, you called them unconscious drivers, I guess. Is that the same thing as limiting beliefs, something else that we often hear limiting Emily: belief. Yeah, you can, you can identify them in different ways. Another, another way to think about that is that it's different parts of ourselves. When we're making a money decision, we have all these different parts that want to chime in and have a say in that. And so. 1 is the logical part that says, no, we don't need another sweater. And then another part comes in and says, oh, but oh, but this makes me feel so cozy. And it reminds me of what it was [00:08:00] like to feel like, really warm and snuggly as a child. And then another part that's kind of shaming and saying, no, why are you even having this conversation? You know, we don't need this. You need to be responsible. So there are many ways to think about this. unconscious part. Sarah: It's interesting. So it's, it's conscious, unconscious left brain, right brain, maybe mind and heart. So it's always these yin and yang. You could probably also say that, you know, the yang part is, is the logical part. And the yin part is the more kind of like flowing and being in harmony and just using money. When it feels good, right? So yeah, it's, it's so interesting. So what, what are some examples of, of some of these beliefs that maybe we have formed in our childhoods? Because I think you did mention this story with money [00:09:00] starts in our, in our early years, right? Or maybe, and that's a question to you, maybe it actually goes even beyond that. Like, maybe it's our history that starts even before we were born and it goes into the history of our ancestors as well. I, I personally believe that. So curious to hear what you think, and then maybe you can give us some examples. Emily: Yeah, I think that's absolutely true. Our relationship with money goes so far back. Oh, my goodness. Yeah. So when we're born, our parents beliefs about money and everything that they experienced, which includes their parents beliefs and everything they experienced and back and back and back. That is all put upon us when we're born. So this is what we're born into. And this becomes our money beliefs. And 1 of 2 things happen. We either we usually [00:10:00] just take them on. We inherit them. They become ours until we mature and see different ways of being with money and then decide for ourselves how we want to be. Or we reject them, we say, we know this is totally not us. This is not the way we want to be. And so we do something completely different. But either way, it's an unconscious decision until we mature and. Really take a look at ourselves and our own experiences. Then we're able to tease apart. What is actually inherently mine? What are my values around money versus what I was born into my parents and the culture around me and what I find is that. It's so deeply personal, so there are so many layers of our origins with with money. We're affected by our environment. You know, the, the country we were born into our culture [00:11:00] has a big impact on how we think about money. If you think about some Asian cultures, save, you know, 30, 40 percent of their income in the United States. I think the savings rate is in the, in the single digits. So that's 1 impact. And then as you go narrower, then there's our parents and household that we grew up. You know, when I grew up, if we didn't eat out that much, but when we went even to a fast food restaurant, my mother was very frugal. So, you never ordered the big sandwich, you know, you never ordered the drink. You just got your drink at home. Whereas in another, you know, a friend of mine, you know, that wasn't the case for her. But it all really filters down to your own personal experiences. So what I find is that even though in our environment, and our parents play a big role in what we think about money, it's really our own lived experiences that have the biggest impact. And it's [00:12:00] usually related to something that happened, as when we were children, and that just hasn't been brought to light that hasn't been healed. So I'll give you an example of 1 person that I worked with. She came to me because for her money was always. A struggle, she just felt it felt heavy. It felt like no matter what she was doing, no matter how much income she was bringing in or what her assets were. It felt like a constant struggle. And this may have been surprising if you looked at her life from the outside, she was very intelligent and talented. She had multiple. Degrees, she was respected in her field of work, and she did all the things that you're supposed to do to to have a good relationship with money and to make it work. You know, she read books, she followed strategies she had a supportive partner, yet she still felt this constant struggle with money. Like she was. Yeah, like she was in it on her own, and that was always really hard. [00:13:00] Well, what we found during our work together was that it was tied to her loss of her sister when she was very young. So when she was about 10 years old, her sister, who was close in age, died, and her parents really turned inside at that time in their own grief. And so there was no space for her to, to express her grief and to process that. Yeah. Yeah. And then, in addition to that, her mother died when she was in her early 20s, and her father quickly remarried and really abandoned her after that. And so when, when we looked at her history, not just related to money, but her family history as well. It was really surprising how directly this was tied to the feeling of struggle. It was all about feeling abandoned and not having that family support that she needed at that very crucial age. So, I see this In my work with everyone that I [00:14:00] work with, it's it's not just about what is our money belief, but what very specific situation happened to us that brought that and usually it's not something we would ever associate with money. Sometimes it could be money related, but other times it's not. It's just a purely developmental wound that almost all of us have. Sarah: Yeah, I'm so glad you shared such a deep example because that really shows how deep this, this goes, right? How far back we need to go and, and how, how many layers we need to uncover. And it's very vulnerable. Work to, to go to these places because usually they're, they're not exactly happy moments at least from what I've seen because we talk about money in the marketing, like human program as well. And it's, it's usually not. the happy moments that created these limiting [00:15:00] beliefs, right? It's something that happened in our childhood that, yeah, was, was difficult, probably. Not always, but not always like, you know, as difficult as the example you shared. For me, it, it really had to do with not feeling guilty to be a business owner. Because my parents I, I grew up in a small hippie community, as, you know, Emily and, and, and like all the people in, in that community were from the working class. And so the the entrepreneurial world, or, you know, the people making money were not. Put in a good light. And so I, I just had to uncover that and go, Oh, but I can actually be an entrepreneur and make money in a good way for a good cause. And it's not money is not bad per se, right. It's the intention that, that counts. And so, yeah, just uncovering those. Those layers is so, [00:16:00] so important. I was thinking also when you were talking that you're, you were saying it's, you know, it's very personal and it truly is. And then often what happens in life, we, you know, find a partner and get together with someone else and we get married. And oftentimes today, if we're married, well, the money kind of merges, right? And then there's two human beings with completely different money stories, and that is not always easy to manage either. Do you sometimes work with couples as well, or, or does maybe not together, but. Is that a topic where it's like, oh, but I have this money story and he or she has this completely different money story? Emily: Absolutely. Yes. So I work with couples sometimes. It's often kind of like a can of worms because it is so difficult because, because we all have our own money [00:17:00] story that most of the time we're not even conscious of where our own money patterns come from. So you put two people together who are not conscious of where their money patterns come from, and it's, it's, it can be impossible to have really constructive Arrangements, I was going to say arguments, sometimes arguments or agreements or conversations about this, because you don't even know where it's coming from for yourself. So, the 1st step is to understand. Your own money history and then to understand where your partner is coming from. And that's the only way to move forward when it comes to money. But there are so many layers in that. And I find that couples. There's so much going on within a relationship so I don't do much couple work myself because of that. Sarah: I think it's probably borderline therapy there, and you're not a therapist, right? That's not the same thing, so, because I would argue that there's probably a lot of couple, work [00:18:00] that goes back to money. And so, yeah, that, that is definitely has to go into couple therapy and not, not just money, because like you said, most of them are probably not conscious that it's because of their different money stories that they have you know, relationship problems. Anyways, we, we digress, but, but it's yeah, it's interesting that it has, it didn't. Impact so many different aspects of our lives. And of course, here on this podcast, we talk about, you know, entrepreneurship but also marketing. And, and when I did this research and created the marketing, like we're human program, I really looked at this idea of abundance and how that impacts, yes, your. You know, beliefs about money, but then also your beliefs about marketing, meaning that if you come from a abundant [00:19:00] perspective, then marketing doesn't feel as heavy anymore because you don't feel like you have to push or persuade or, or, or manipulate even, right? Because you just feel like there's enough out there for me. And the same thing applies with money. But I'm curious, To, to hear your perspective on this often talked about topic between scarcity and abundance mindset, right? We're, we're hearing everywhere, Oh, you just have to have an abundant mindset, but how can we have that if we are, haven't healed our childhood wounds yet? Maybe. Emily: Yeah, I think it all goes back to the childhood wounds. So, yeah, so this example of talking about abundance versus scarcity. I think it's, it's always more helpful to get as as specific to your unique circumstances as possible. So, what I mean by that [00:20:00] is. Marketing. I'll give you an example from my own life. The first time that I marketed a program. Oh, my goodness. I was so resistant to sending an email to my network because I didn't have a list at that time. So it was just people that I knew. Talking about this free webinar that I was giving, I wasn't even asked them to buy anything, but I was so resistant and I tried to really figure out. Oh, my gosh, what is stopping me from doing this? And at 1st, I thought it was I thought it was. My, my environment of you know, my mother, I remember her telling the story when we were young of her father was in business with his brother and his brother somehow cheated him and became rich and my mother's family stayed poor. And so there was this belief that, you know, wealthy people are, you know, take advantage of people and I wanted to be a nice person, so maybe somehow this was related to my marketing challenge. But the more that I sat with that, I [00:21:00] realized there was something much deeper. So, it was this voice that I kept hearing when I was trying to send that email was I don't want to bother people. And so that was a much deeper message that I received growing up of feeling like I was bothering people when I was sharing something that maybe they didn't want to hear what I had to say. And so, instead of talking about, do I have a scarcity mindset or an abundant mindset, I think the most direct way to understand our behaviors, whether that's. You know, to do with managing money or marketing our business or selling our product. It's always going layer by layer to see where is this coming from? What is this feeling that I'm feeling in my body? When was the earliest time that I experienced this? What is this really about? Because when we get to the root and we heal that, then all the other behaviors [00:22:00] disappear. We're actually able to act in alignment with our true intentions. Transcribed Yeah, it really Sarah: is this domino effect, right, where you, when you go back, then all the other dominoes kind of start to fall in place and yes, Emily: and so much of what. Is out there as solutions is it's it helps in the moment. For example, if you have a fear of visibility, you know, you can try to talk yourself out of that. Oh, of course, these are my, this is my network. They won't be bothered by what I have to say. If they're not interested in my webinar, they simply won't attend. It's okay. I can send this email. So that might work in the moment and I can send the email and have my webinar. But then the next time I have to do it, it's all going to come back again and again. So if you're able to get to the root of it, then you won't need to take these steps again and again and again. And it yeah, it, it connects us more to who we [00:23:00] are more of our, our core self. And that's really the beauty of doing money work is that it. It makes you feel better, not just about money, but about yourself. And it connects you more to who you are. It's ironic because so many of us don't think of money as a spiritual thing. In fact, it's often thought of as the opposite of that. But in my opinion, doing money work is one of the most spiritual and personally connecting things that you can do because really to get to the root of it, you have to understand yourself on a level. And and become more compassionate for yourself on a level that you hadn't before. Sarah: What would you say to You know, some of the offers around money coaching they promise you, you know, a six figure business or a seven figure business, or, you know, they're promising you that you can manifest money [00:24:00] whenever you want because you now healed your childhood wounds. What do you think about that? Emily: Well, I think they usually don't talk about the childhood wounds. They talk about a strategy that they offer. That's going to get you the 6 figures. And strategy, it, it can only go so far. If you're not. If you can't implement it, because you're stuck, because you have all these unconscious, beliefs, then then it's not going to work. So then you just need to go a little bit deeper. I think most of these programs out there, they just don't go deep enough. And that's they work for people who are capable of implementing them. But if you're not, because you're stuck somehow, you need to understand where that stuckness is coming from and deal with that 1st. Sarah: Well, I would add that I think a good money coach just like any good coach [00:25:00] cannot make promises about, you know, you now making tons of money because you healed your money story. That's to me, not what money work is about. It's about. Yes, healing those wounds and, and, you know, helping you to live your fullest potential and have a healthy relationship to money, but there's no promise that. You know, you are in this lifetime meant to make a million dollars and, you know, maybe you don't even want that. So, so it's just like the two things are not related. It's like, it will help you yes, heal that, heal that story and, and, you know, maybe not spend everything every time you, you get money, but it's, it's not going to help you just have money fall from the sky either. Emily: Yeah, a lot. Yes. That's a really good point. So I do see that some money coaches are really like wealth coaches. Like they want you to be wealthy and that is their goal for you. [00:26:00] And my goal for people that I work with is to help them feel more calm around money. Like their, their money goals are their business, right? I know desire or, you know, yeah, it's completely up to them. When you, yeah, as a coach, if you go into it thinking, well, you're,... /episode/index/show/introvertbizgrowth/id/33166652

Effortless & Authentic Social Media Post Writing 08/23/2024

Effortless & Authentic Social Media Post Writing In this episode of the Humane Marketing podcast, I’m joined by Pauliina Rasi to explore the art of effortless and authentic social media post writing. We dive into why writing for social media can feel daunting, and how you can overcome those challenges by finding your unique voice and style. Pauliina shares practical strategies for brainstorming fresh content, maintaining consistency, and offers a sneak peek into the powerful frameworks we’ll cover in our upcoming workshop. This conversation is designed to inspire and empower entrepreneurs to write with more ease and flow, aligning your social media presence with the principles of humane marketing. Here's what we talked about: + Why writing social media posts can feel so daunting + How to find your unique voice and style in your social media posts without feeling like you’re copying others + Strategies for brainstorming ideas and generating fresh content for your posts + Tips for maintaining consistency + And a sneak peek of the frameworks that Pauliina will share with us in our upcoming workshop on September 4th - https://lu.ma/f64hyojw And so much more... --- video1182592561 Sarah: [00:00:00] Hello, Humane Marketers. Welcome back to the Humane Marketing Podcast, the place to be for the generation of marketers that cares. This is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. I'm Sarah Zanacroce, your hippie turned business coach for quietly rebellious entrepreneurs and marketing impact pioneers. Mama bear of the humane marketing circle and renegade author of marketing like we're human and selling like we're human. If after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what we're doing. Works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. If you're picturing your [00:01:00] typical Facebook group, let me paint a new picture for you. This is a closed community of like minded entrepreneurs from all over the world who come together once per month in a zoom circle workshop to hold each other accountable and build their business in a sustainable way. We share with transparency and vulnerability, what works for us and what doesn't work. So that you can figure out what works for you instead of keep throwing spaghetti on the wall and seeing what sticks. Find out more at humane. marketing forward slash circle. And if you prefer one on one support from me, my humane business coaching could be just what you need. Whether it's for your marketing, sales, general business building, or help with your big idea like writing a book, I'd love to share my brain and my heart with you together with my almost 15 years business experience. experience and help you grow a sustainable business that is joyful and sustainable. If you love this [00:02:00] podcast, wait until I show you my mama bear qualities as my one on one client can find out more at humane. marketing forward slash coaching. And finally, if you are a marketing impact pioneer and would like to bring humane marketing to your organization, have a look at my offers and workshops on my website at humane. marketing. com. Dot marketing. Ep 195 intro: Hello and welcome back to another episode of the Humane Marketing Podcast. I hope you're doing well and had a wonderful summer. Maybe didn't even notice that I skipped one of the episodes this August, but I'm back. I'm back with another conversation. Today's conversation fits. The P of promotion, and I'm talking to Paulina Razzi, a communication strategist and [00:03:00] copywriter about effortless and authentic social media posts writing. If you're a regular here, you already know that I'm organizing the conversations around the seven Ps of the Humane Marketing Mandala. And if this is your first time here, well, a big warm welcome. We're all about humane business, humane marketing, humane selling. And if you don't know what I'm talking about, you can download your one page marketing plan with the humane marketing version of the seven piece of marketing at humane. marketing. com. One page, that's the number one and the word page. And this comes with seven email prompts to really help you reflect on these different P's and help you with your foundational clarity for your marketing and business. So, my friend Paulina Razzi is a writer, communication strategist, and trainer. With 20 years of experience as a journalist and communications consultant, she helps [00:04:00] businesses, projects, and professionals communicate their messages with clarity and confidence. Paulina's work focuses on breaking writing strategy into actionable pieces so that professionals and entrepreneurs can turn into. Effective content effortlessly and cut through the digital noise to share their message with people who matter. When not typing on her laptop, she can be found on the slopes of the Swiss Alps or spending time in nature with her family and friends. Yes, you guessed it, uh, Paulina is local here in Switzerland and we've actually, we're one of these people who have met in person. So that's always extra special. So here's what we talked about on this episode. Why writing social media posts can feel so daunting, how to find your unique voice and style in your social media posts without feeling like you're copying others, strategies for brainstorming ideas and generating fresh content for your posts. [00:05:00] Tips for maintaining consistency, and then a sneak peek of the frameworks that Paulina will share with us in our upcoming CoLab workshop on September 4th. So without further ado, let's dive in. Sarah: Hey Paulina, so good to see you and hang out with you for a bit to talk about social media posts. I'm very excited to have you here. Pauliina: Likewise. Thank you for having me, Sarah. Sarah: Wonderful. So we are doing a collab workshop together. And, uh, this time the topic is all around kind of like very pragmatic information around how do you structure and write, uh, those social media posts, which we know a lot of people are struggling with, right? It's, yeah. Is that also the feeling that you get? Like, because I think people are struggling with several things around this social media [00:06:00] presence kind of thing. Um, one of them, I think is consistency, but let's talk about consistency later. Let's first talk about this idea of. writing these posts. What do you see when you work with your clients? Why is that such a struggle for people? Pauliina: Well, writing is terrifying. I've been writing in one way or another, most of my career, and I can also relate on the emotional level to, to that struggle. And I see it in my client's lives and I experienced it in my own life as well. If not on a daily basis, regularly anyway, and that would, that would be maybe my first message that even though you are a professional writer, you can write a lot, but you can still sometimes feel that struggle because there's a lot at play there really when you're trying to write, especially when you write about yourself and your own work. And, um, and, uh, it's, it can be sensitive. It can be, [00:07:00] it can make you feel vulnerable. And there's a lot of authenticity at, uh, at play when you're writing about yourself, but, uh, but it can be, it can be overcome as well, when you, when you work through, through it, uh, well, enough, uh, enough, and when you develop different capabilities, capabilities around that. Sarah: Yeah. Yeah, no, I hear you. I think, I think there's. There's this fear of really truly showing up and. You know, I have this, I I've, as you know, I've been, uh, my first business was a LinkedIn consultant. So I've been growing up on LinkedIn. And to me, it's not scary at all to completely make a fool of myself on LinkedIn anymore. But I have, uh, like one very good friend who's been on LinkedIn for years as well. But she's still. still kind of feels like, Oh, but this is the professional network. And can I really, truly be myself? And w you know, and so I think a lot of people have [00:08:00] that with LinkedIn, especially, um, and of course also with, with other platforms, but LinkedIn kind of has this heaviness to it still because of how it came about. And it's changed a lot, but. I think it's also because a lot of maybe our clients moved out of the corporate world, and so they had to kind of like, wear this professional mask, and now they're going into their own business, coaching, consulting, and all of a sudden they're, they're asked, To show up as authentic and, and it just kind of feels weird. Right? So I think one of the big things is like, how do I find my voice on these platforms? How do you help people find their voice? Pauliina: Absolutely. And I think you're onto something there, especially when you say about LinkedIn and how rapidly the platform has changed. So many of us might be feeling that we aren't, we haven't really fully caught [00:09:00] up yet. And, um, and when you, when you feel that way, finding your voice and knowing. What part of your voice you actually want to project might be a little bit tricky, and it comes to down to defining your strategy and setting your goals. When I see people struggling on LinkedIn or on other platforms, if we backpedal a little, is it can be for the lack of strategy. So not really knowing What to say what they're trying to achieve, not not being sure how they're going to reach that. That's a big building block. And if you don't have those questions, it might be very hard to do with confidently the other reason or the other part that people might be struggling with is the confidence that you that that you also maybe your friend might be suffering from not having the confidence or the courage to say what they want. Know what they need to say. And then the third third element. There is the practical practical part like how am I? How am I going to say, say [00:10:00] exactly, but you need the three or three of them so you can be consistent. You can be confident and that you can be clear about the message, knowing what you're going to say, finding the inner courage, the confidence to to project your voice and then the practice finding the ways the strategies, the template, the frameworks that work for you. And when you have all. All three in place, it gets a lot easier, but I would also like to say that it's okay if it doesn't always feel easy. Like some of, some, some of us might feel like I don't care if I make a complete fool out of myself. I've already done that. And for others, I have clients who've been very, very visible, very present for years, and they still get the wobble of it every, every now and then. And that can be part of the process as well. And that can be, that can be okay. Sarah: Yeah, I always encourage my, my change makers to, to embrace that role. Like that is truly the role of a change maker and change is not easy. Right. [00:11:00] And so it, it, it almost is part of the change making is that you have to put that message out there and yes, it's not going to be easy, but. It will get easier because everything gets easier by practice. So exactly. And you can Pauliina: get better at February. It might still feel scary at times, but I think it's also a good thing to go towards what's scary or what you're afraid of, because it tells people that you're doing something new. And it's also a part of finding that voice. If you, if you never feel scared, if you always feel super comfortable, maybe you're not fully using your voice or spreading your message. So that's, um. That's something to keep in mind as well. Sarah: Yeah, that just gave me goosebumps. I think that's such a good point because a lot of people who come to me for humane marketing, they tell me that they've just gone through the motions of marketing, meaning they've just gone through, you know, posting things kind of like they. Took some [00:12:00] class and some guru told them, well, this is how it works. This is how you have to do it, but without helping them to find their own voice. And so it's these empty posts that just feel like marketing messages. And, and that is it. Look, totally less scary, right? The scary thing, like you mentioned at the beginning is the vulnerability. Uh, but that's where the human connection and that's where you really resonate that this frequency level and not just like, oh, there's another marketer or there's another copy writer. So. You're totally right. It's like, if, if you haven't, if it doesn't feel scary, then ask yourself, well, are you really truly putting yourself in those posts or, or not? Yeah. Pauliina: Exactly. Exactly. And often what we often forget on social media is that authenticity and that connection, it's much more important than perfection. Like, you don't need to be the best writer out there. You don't need to write as well as [00:13:00] maybe some professional writers, writers do, but you need to have something, some, something of you in that message. So it resonates. And that's often a discussion I have with my clients and people in my network as well, because they might come to me and ask, like, could you write this for me? I could, but actually most of the time they do much, a much better job writing themselves for themselves. Even though it's maybe a little bit less. Perfect on the surface, or maybe the turn of the phrases aren't as polished as they could be, but their authenticity and their voice and their experience shines through. And it's much more powerful and it's much more important than the perfection, perfection of the message. Sarah: Yeah, that's so true. I want to come back to the three ingredients you shared, but what you just said also makes me think of AI and how You know, we could totally just now use ChatGPT or any other tool to have all our posts written [00:14:00] and we know we're good to go. But what you just mentioned is, is like, well, how is ChatGPT going to really, truly bring in your authentic self? It can, like, I'll have to admit it does a pretty, pretty good job, but you still have to come up with the. The topics you guys still have to come up with, you know, the experiences, Chachapiti doesn't know your life, you know, these little moments of storytelling that you share to connect. Uh, it doesn't know that. So, um, you can use probably AI as a tool to help you kind of fine tune some of your posts, but I would, yeah, I would probably say, don't just Give it all over to ChachiBT and say, Oh, just write my post because that's kind of probably the risk that we're going to run into that everything just feels like perfect. And, and then there's, yeah, there's less of that authenticity in there [00:15:00] again, I'm very much pro ChachiBT, but yeah, I wouldn't just hand it over, uh, to, to write my posts for me at all. Pauliina: No, I wouldn't either. And I think it can be a great sparring partner. It can be a great, uh, well, not a person, but a great tool to ask, like, how would you approach this topic? I'm writing about this. Am I missing something? What kind of an analogy would you use to describe this? Or kind of like spar with that? Especially if you work alone, it can be super helpful, but it only does a very mediocre job in writing for you. And like you said, like, it doesn't know the words you You use, it doesn't come up with creative expressions very often, unless you ask specifically. Um, so you need to, you, well, you need to leave some space for your personality. Definitely. Sarah: Yeah. All right. So getting back to the three ingredients you mentioned is confidence, strategy, And then the actual frameworks and just how to, to follow. So we're going to cover the how to and the frameworks [00:16:00] in, in our uh, workshop on September 7th. Uh, so if you're listening to this or watching us, we'd love to have you join us, humane. marketing forward slash workshop. Um, But we want to cover maybe, uh, uh, I think we talked a fair amount, uh, about confidence. Um, let's talk a little bit about strategy. So I think one of the things people struggle with is that they just, you know, open whatever social media platform it is and then go, what should I write? So how can we better approach this? How do you, Yeah. Help your clients with strategy. Pauliina: Well, the first question I'm helping my clients answer is what is your message? What is it that you bring to a table? What is it that you can help people with? What are your unique capabilities, your talents? What is special about you? So everything starts with what did you have? To get, then there's of course, a [00:17:00] question of who you are speaking to writing too. So you can tailor that message to be relevant for them. And then we come to a question of channels, like where to be present, where to reach those people, but it all starts with, what do you have to share? And, uh, focusing on that and nailing and nailing that is so crucial because if you don't know what you are going to say, what do you, what, what is the message you want to get across? Well, everything else becomes just very random. Sarah: Yeah, it's kind of this chicken and the egg thing that we often have. And, and it's funny because people like when I look at beginning, uh, coaches or, or, or business owners in general, they immediately want to go to social media, right, without doing the foundational work, the getting that clarity. We can be, yeah, we can be present on social media for years and years and nothing ever comes [00:18:00] out of it if we don't know what, what we're offering. We don't know who our clients are. We don't know where they are in their journey. So yeah, there's, there's a lot of information that needs to be in place before we ever go on social media. And we can actually kind of hurt. our reputation if we go out there too early and then looking from the outside in and look, it kind of gets completely confusing for people who are like, one day she's talking about this, the other day about that. It's like, what is she doing? Like, I Pauliina: don't get it. So exactly. And we can hurt ourselves in the process by burning ourselves out and spending a lot of energy on something that's not moving us forward. As forward at all. Like it is a little bit of this throwing spaghetti to a wall and seeing what sticks which can be if you just start shopping on social media channels before setting up a foundation. And then when you set up the strategy, it's really [00:19:00] deciding on what kind of spaghetti you're going to use and how long you're going to cook it for before you start start throwing it on a wall wall and that can really change everything. Of course, there's always that aspect of going out there and just trialing and seeing what works, but it's a whole another world when you do that strategically, and don't just just start somewhere and do exactly what you just described there. Yeah, Sarah: yeah, so true. So, I want us to give just a little sneak peek about the frameworks, because I think that's what people are, you know, it's nice to have the security of some kind of structure. And yes, we're still saying, well, Use the structure, but infuse your own voice, right? Don't just follow it to the dot, but I think it gives people that security, uh, to, to know, oh, okay, there's some kind of structure that I'm following. So without giving everything away, [00:20:00] because we would love people to join us for the workshop, but tell us a little bit about, um, these frameworks that you're using. Pauliina: Confidently and frameworks. Indeed, they can bring this additional layer of security. It's almost like a safety net. Always have something to fall back on... /episode/index/show/introvertbizgrowth/id/32651892

A Niching Conversation with Melissa Davis 08/02/2024

Human Design with Jen 07/26/2024

Human Design with Jen In this episode of the Humane Marketing podcast we dive deep into the transformative power of Human Design with expert Jen Freeman. We'll explore what Human Design is, how it can be specifically applied to business and entrepreneurship, and how understanding your type can help you in making informed business decisions. Jen shares insights on how each type might approach business differently and highlights key aspects of Human Design that are particularly relevant to entrepreneurs. Join us for an inspiring conversation to help you create a business that is authentically aligned with who you are. Here's what we discussed in this episode: What Human Design is for those who might not be familiar with it. How Human Design can be applied specifically to business and entrepreneurship. How knowing one's type can help in business decisions. An overview of how each type might approach business differently. Specific aspects of Human Design that are more relevant to business, like authority or profile, or certain channels or gates. How understanding our own Human Design has influenced our business journeys (both the guest's and mine). A sneak preview of what will be shared at our on August 7th. And so much more --- [00:00:00] video1299808011: [00:01:00] [00:02:00] [00:03:00] [00:04:00] [00:05:00] [00:06:00] [00:07:00] [00:08:00] [00:09:00] Jen, it's so good to have you here. Welcome to the Humane Marketing Podcast. Thank you. I'm very excited to be here. Thanks for having me. Yeah. Super happy to have this conversation with you. I feel like we, we've known each other for a long time. I just mentioned it in the intro, how we got to know one another and yeah, it's a pleasure to have you here. And even more to collaborate on this workshop together that we have coming up. So let's give people a little intro to well, human design and how we use it in business, but then we'll go much further into this during the workshop on August 7th. So why don't you start [00:10:00] Jen with explaining, maybe there's people who are listening who have never heard of human design. So I feel like yes, it's kind of in the zeitgeist, but maybe there's people who have not heard of it. So just kind of like a general introduction to human design. Okay, great. So the human design system was brought in by a gentleman named Rob, and he heard a voice and it said, are you ready? And for the next 9 straight days, he downloaded the system. I believe this was the early 80s and he tested it over the next 10 years. And he found it to be very accurate and began to slowly roll it out. And it grew to what it is today, where he's past, since past, but his school lives on, all the people he's trained. And the essence of it, it's based on something called the neutrino stream. And the neutrino is an infinitesimally small particle of mat that is a tiny bit of mass That comes from the sun and we filter these neutrino particles. And even in like our thumb, there's something [00:11:00] like 20 million in our phone at any given second. So it's part of the essence of being human is this interaction between our sun and how that interacts with us. So part of what human design system shows people is, is divided into types, which we'll talk about more in a bit. And it helps you to understand how your systems interacting with this neutrino stream and how you can truly. Work with it well to really live your best life. And so much of it has to do with how to really let go of conditioning, because we have something called centers. Some of them are open where we're deeply receiving conditioning, both from other people, the environment planets. And then there's ones that are called fix where we put out our own, I think of it, our own radio station. So human designs, the art of learning how to truly move correctly with your energy field in alignment with the whole. So it's not just you by yourself. Okay. You know, on your lonesome, it's really you inside all of life and how you can contribute both your well being and to the well being of life in the most optimal [00:12:00] manner. Yeah. It, it, it really is hard to describe it in such a short time, right? Because it's so complex. And when you first hear it and you hear like, What, this guy invented this and it was like a download and what, neutrino streams, what the heck is that? But yeah, it really has such depth that it took me years to get to the part, to get to the level where I'm at now of my understanding. And I've really only scratched the surface. But the reason I keep coming back to it is because. As you know, marketing, like we're human is all about starting from within, starting from who we are and then resonating with the right clients. And so that's why this tool and this knowledge is so important. So important to me, I feel like for people to really [00:13:00] understand who they are as you know, you and I both, both also believe in astrology and how that kind of helps us understand who we are, but human design just kind of adds another layer to that understanding. And yeah, over the years, I've. Really just gotten much more deeply into the, the study of human design in order to understand, like, like you mentioned, it's not just about me, but it's about me in relationship. To everything around us, because we're living in an ecosystem where we're constantly, you know, facing other people and in our business as well. And that's especially what we want to talk about today is like, well, how do we use a tool like that in, in business and in marketing maybe even. So I'd like you to pick up there. [00:14:00] Well, and one thing just as a bit. So, so for your listeners, I I first had my human design reading for myself 22 years ago, and I've worked with it with hundreds of people in 22 countries. So every color faith, I mean, everything, and it's just stayed true. So to me, it's describing something very fundamental, like our relationship to gravity. It's just there. So this is part of, I really. wholeheartedly invite everyone to test what we're about to talk about. This isn't something to just take in as a concept and believe. This is very much something to be like, Oh, and if it sparks your interest, if you feel curiosity, play with this, because it's really in starting to apply it, you really see the magic of it. So specifically to your point about marketing is the more you understand your type. And so there's four, there's four, arguably five types. So there's manifestors, There's generators, there's a subset called manifesting generators, there's projectors, and there's reflectors. And all four of these have different roles, different, [00:15:00] different ways that they work inside the field. So manifestors initiate. Now, I live in the States. And pretty much our whole culture, everyone's trained to be a manifesto. So, so, but the rest of the world, I'm sure y'all aren't quite in the insane level of capitalism. We are, but it's less than 10 percent of the population. So, in reality, only 10 percent of people are really meant to just be there. I've got an idea. I'm going to go do it. So, the manifestos, they're called energy beings and so are the generators. Now what this means by energy beings is they have access to energy to get stuff done. Right. But the manifestors, if you're a manifestor in business, then absolutely. I mean, in a lot of ways, it's amazing because you really can just go get stuff done like that, but you're not meant to actually work long term. It would really, it's, you're meant to initiate, but you don't have the energy to actually do the work. The generators. Are the worker bees. We're the ones. I'm a manifesting generator and Sarah, you're a generator, right? I'm a generator. Yeah. So we're the ones who [00:16:00] actually have it's correct. We have the amount of energy in our bodies that we are meant to work and we need to work. I mean, is when we work every day, we wake up, let's say, 100 Sarah units by the end of the day, you want to be down to almost 0. so you can truly rest. Right. So if you find out you're a generator in business. One of the key points is you need to wait to be initiated by life itself, by a manifestor. You need to wait, and this could be very challenging if you think you're supposed to be getting out there and initiating right away. Right? But let's just say that, and I, someone comes along and says, Hey, you know what? That recipe you've got, I think you have a really great bread baking business. You feel inside and we'll talk more about authority in a second, but you feel you get an answer you feel a yes Then it's like go for it begin the work begin to build it and it's you could say it's blessed by life, right? But if you have not been initiated by life and you try to manifest and you just do it out of nowhere There'll be a sense of [00:17:00] drudgery and difficulty and going uphill both ways in the snow, right? So the third type is the projectors. I want to just I want to just pause and think about this manifesting because It's interesting because kind of in this new age movement, there's all this talk about manifesting, right? Manifesting money, manifesting clients, manifesting anything. And it's always kind of like, well, we can create. Whatever we dream of, and we just manifest it, like, do you feel like there's a connection to the manifester type? And maybe again, that whole idea of you can manifest anything, that actually only applies to, To the manifestors. Great question. Or is that not the same kind of manifesting? Fantastic. And I've spent a long time looking at this. And so I, and part of what I think is important is to hold the human design language specifically in the container of human design, right? Because [00:18:00] they really mean something specific about a manifestor who's born in this kind of way. And at the same time, the new age culture, when it's talking about manifesting, So there's a, a universal truth of all human beings that what we can envision, like what, what I'm also trained as a shaman. So, so in, in that world, an indigenous language, there's something called the 1st attention and 2nd attention 1st attention is attention follows belief. So that basically means if we think that we'll never be able to make it. Our mind will filter information to see that we can't do it. Second attention is where attention follows energy. What's actually alive and real and happening. So to me, that question of manifestation, and I think better on my eyes, it has to do with truly understanding is something alive. If it's alive, then yes, you're going to be able to have it come true in a completely different way. But what I've seen, especially again from a state's perspective. [00:19:00] These egoic desires that are really coming from a wound, like when people are like, Oh, if I only manifest a sports car, then I'll be happy. Right. That's not the kind of manifesting we're talking about here. Right. We are all master creators. I mean, it's the nature of being a human being. We create, we create with our words, we create with our thoughts. So this is, and of course our actions within this framework of the human design context. We are looking at our, our, our self as energy beings or not energy beings and really getting, it's like being like, oh, okay, so I'm, I'm more of like a, a speaker and you're more of a plumber. Oh, you're a builder. It's more understanding how we're meant to move energetically in the whole. Right. So, so that's something that, and it's such a great question and it's such a deep topic. So the simplest way I could sum up what I said is to understand that all of us by our nature create, we are nonstop creators. It's what we [00:20:00] do. It's what it means to be alive. Right. Even the fact we eat food, it goes in and digests. We create our organs. We are, we are always creating, but from the standpoint of a manifester in the human design system, they are the only people truly meant to have an idea, get out of their chair and go make it happen without resistance. Got it. Yeah. Great. So, and so generators and manifesters are these energy beings? Yes. Yes. And the generators are approximately 70 percent of the population. Okay. Thank you. So really, the majority of people, we're living in a generator world, you could basically say, right? The projectors and the reflectors, there are other two types. Projectors are about 20 percent of the population, and they're called non energy beings. And so they're here to actually feel all the energy beings and then help direct them, like help see. To me, I think of them as the managers. You know, like really good managers, you know, where they can be like, Oh, wait, you should do this. Stop doing this. You should be over here. Right? [00:21:00] But they are, they need the energy being such as the generators, the manifestos. To actually invite them in to offer their truths. And then actually do the work projectors are not also meant to do the work, right? They can really exhaust themselves. And the very last is the super rare. They're like the unicorn here. They're less than 1%. They're the reflectors. And reflectors by their nature, they reflect whatever they're in contact with. So part of their role in the whole is to be able to report back. Like, how are we doing? So I have a reflector client I've been coaching for five years, and it's this never ending journey for her of really understanding where she places her attention and what she feels and how she can communicate it to people. They're very rare, but they're very powerful, those reflectors. Very important for all of us. Yeah, I used to have a virtual assistant who was a reflector, and it was just like Such a different human being yeah, you could, [00:22:00] you could immediately tell that there's something unique about her. Exactly. Yes. Yes. That's great. I'm just kind of reflecting. So I have a son who's a manifester. And yes, they're also very unique human beings not just because it's my son, but, but yeah, in terms of that energy. Right. And it's not, if I compare it maybe to the generator energy, it's not as stable. It's more fluctuating in terms of, you know, they get a lot of energy and they can work nonstop and then they take longer pauses in between, you know, until they get inspired again. Right. Yeah. Yeah. Where, what you said about the generators, it's kind of like, we're these working bees. And yeah, we get up every morning and have energy to work until until the night. And that kind of made me reflect that I remember Ram [00:23:00] mentioning at one point that maybe this will change as well, that maybe. And yeah, I'm just thinking back to the industrial revolution, like wondering if all these worker bees came into the world during the industrial revolution. And if that eventually will change with this new kind of business paradigm, world paradigm that we're trying to create, have you? Yeah. Yeah. No. So great. Yeah. What a great, so I feel like it's a metaphor switch as well. And I'm so glad you asked that because. the evolution. So the thing about generators is if they say, basically, if they don't listen to their own inner authority, and this is definitely outside of what we're doing the podcast, but just, so let's just know there's a specific way inside each type. And even like a subway where you need to listen to yourself to discover your own truth of what's correct for you. So if a generator does not do that correctly and says [00:24:00] yes to something, they can really become enslaved. Basically. So they have all this energy, but it's now been enslaved and they can be miserable, like truly miserable as many people I'm sure can relate to. But if they really listen to themselves and say yes to the correct opportunity, then it's like, like my dad started his own company when I was 15 and watching him just be so excited every day to get up, to build this company, it was like. It boundless energy. You can just work and work and work and work. Right. So versus, so it's like a, a really different sense when it's a yes, when it's truly correct for you, the energy, the work becomes like wonderful. Right. You know, whereas if it's really not right for you and you're staying in whatever, for whatever reason, right. Some jobs, some anything, then it's, then it really is that industrial revolution working 12 hours a day in the cotton mill vibe, like where you really have been like captured. And then put to work for someone else's idea. [00:25:00] That's not really helping you. So I'm really glad you asked that because that, especially the more that society is going through all societies, the world is going through the transformations that we know we're inside with climate change, with all sorts of things, this ability to discern what's correct for your energy. And then to actually go towards it is going to become straight up survival skills. You know, it's, it's so important because. The difference like I was a part of my when I can testify in my own chart. I was in the financial industry for 8 or 9 years when I first started doing this work. And I think it was important. I learned all of that. I've still used it all the time, my own business, but it was not the right fit for my chart at all. It felt terrible. I felt drained in every way. And when I finally reached this cathartic crisis point where I really had to choose to live my beliefs and to test all this with my, the fullness of my entire life, everything changed. And even though I've been an entrepreneur, you know, for 12 years now, and there's [00:26:00] been, of course, the ups and downs of that every day I get up and do what I love and I feel energy. Right. And that's a big difference. I think you're, you brought up something so crucial. The crisis that we're in right now, the poly crisis, right? It's not just the climate, it's all these other things as well. To, to. Be in the wrong job is a matter of survival right now. So, so if you feel completely frustrated with the state of the earth and you're still in a job that just kind of is so depressing, then, then, yeah, you, you find no more joy whatsoever in life because. Clearly looking outside is not going to give you that joy. So, so kind of coming full circle and going within and maybe pivoting to something that contributes to, [00:27:00] to creating change or things like that, that I find like there's never been a better moment to, to do that right now. And I think there's a lot of people who are pivoting out of just kind of the soul sucking job into something that. Yeah, it's part of the solution, right? Cause a lot of people kind of start to feel, Oh, they're actually part of the problem and not the solution. And so I think human design can really help them with that because they, you know, they tap into their strengths, into their superpowers and, and then really, yeah, feel much more fulfilled. Let's go back to the business conversation. So you, you mentioned authority just very shortly. So for, for, for me, for example, it's, it's to, yeah, listen to my gut, right? Listen to my intuition. And if it feels like a hell yes, then I'm supposed to be doing it. And if it's kind of like, I'm not sure about [00:28:00] it, then it's probably going to drag me into the completely wrong direction. And I'm going to feel frustration a lot of frustration and man, have I felt that? You and me both sister. Yes. Yes. Yeah. And so what kind of other authority types are there? Strategy, yeah, yeah, strategy and authority. They go together. So each type has their strategy, but then the authority. So there's so we'll discover the top 3. There's the splenic authority and that's people whose truth is designed to be in the moment and immediate. Yes or no. It's from the spleen. I think of it as the immune. Well, it is part of the immune system, but I also think of it as the most least sense of humor voice. So if you have a... /episode/index/show/introvertbizgrowth/id/32288852

Interview with Sarah about the Marketing Like We're Human Program 07/23/2024

P of Partnership: The 7th P of the 1-Page Humane Marketing Plan for Your Conscious Business 07/19/2024

Conscious Business Evolution 07/12/2024

Conscious Business Evolution This week we are joined by the Polly Hearsey to explore the transformation of business towards greater consciousness. Polly shares with us how business can act as a form of consciousness, as well as practical steps for businesses to evolve alongside our growing awareness. We discuss ways to collaborate with nature, the benefits of aligning with natural rhythms, and offer valuable advice for solopreneurs and small business owners aiming to make their business more conscious and aligned with their values. Tune in to discover Polly's hopes for the future of conscious business and the crucial role of community and collaboration in this inspiring journey. This conversation aims to inspire and guide heart-centered entrepreneurs towards inner peace to create outer change. Polly and I talked about: How Polly defines Conscious Business How business acts as a form of consciousness Steps businesses can take to evolve alongside our growing consciousness Ways businesses can collaborate with nature Benefits of aligning with natural rhythms for both business and Mother Earth Advice for solopreneurs and small business owners to make their business more conscious and aligned with their personal values Hopes for the future in the realm of conscious business and how we can get there The role of community and collaboration in this journey And so much more --- Sarah: [00:00:00] Holly, thank you so much for being here on the Humane Marketing Podcast. It's good to have you with us. Polly: I'm, I'm, I'm so honored to be here. You know, I'm really looking forward to the conversation we're going to have. Thank you so much. Sarah: Me too. Yeah. It's been, it's been a, we've been in touch on, on LinkedIn and kind of seen each other's worlds. Right. Yeah. And then I came across this Not a meditation, but it was on insight timer, a short talk that you posted there about conscious business and, and just how you approach business. And I'm like, ah, now it's time, you know, I have to have her on the, on the podcast, so delighted to have you here. So we're going to be talking about. Conscious business, nature aligned business, kind of like all the things that you love to talk about. And I think that really clearly comes across. It's like, wow, she's passionate about this, right? So, [00:01:00] yeah. So maybe start with explaining what conscious business means to you. What, what all the things that you pack under this umbrella of conscious business. Polly: I, it's an interesting one because I think sometimes when we have terms that are upcoming in, in our world, then they mean so many different things to different people until they, they take on an accepted meaning. So for me, conscious business is really about understanding how we are consciously creating our businesses, how we're consciously contributing through our businesses. And so that takes it in, you know, how do we treat people? How do we treat the, the environment? How do we treat our, Own sense of wellbeing in terms of being an entrepreneur as well, because it's tough to be an entrepreneur and to be a leader of a business. It's, it's hard work and it can be very damaging to your self esteem in some ways, [00:02:00] particularly when you're being asked to do things that you're not comfortable with. I think, well, that's how I have to do it in order to be successful, but I don't like it, but I don't know that there's an alternative way. So I think that, that piece of being. Kind and conscious to yourself is as important to do as it is to be conscious of how you treat other people. And you know, for me that is if you are in a, you know, you are in a product-based business, then it's about your entire supply chain. How, how conscious are you of your entire supply chain? But if you're in a service-based, it's like how conscious are you of the way in which you're structuring your business and you are setting your business up. So there's a lot of sustainability in it, but it's also about why am I doing this? What, why am I, why have I started my business? So that's, that's what I really focus on is helping people understand why they've started their business. What was the driver? Because for the most part, we kind of skirt, skate on the surface a little bit, and we don't think about, you know, what, [00:03:00] what was that sort of like that soul calling that was really going on underneath my decision. And unearthing that so that you can understand that what you really want to do through your business is create a positive impact. And I've found that every time somebody really taps into that well of, of knowledge and knowing, then they come forward with a business that is really positive. So I think that that piece of understanding yourself and what drives you to want to do this. Helps you to discover the make conscious, the subconscious, unconscious reason that you actually started your business. So it means so many different things to me. I Sarah: love it because it's kind of like. Yeah, it's one of these buzzwords, almost nowadays, right? It's like authentic business, conscious business. What does that mean? It's kind of like, is it some people almost like put the spiritual business in there as well. So, so you're [00:04:00] right. It, it does. Depends on, on who you talk to. And it means different things. It sounds like for the two of us, it's, it's very aligned. I wrote down you know, consciousness of yourself, of others and mother nature. So that's what it means to me as well. It's like, first you start with yourself. That's what we do in, in humane marketing. Then you need to look at your relationship to others. Which includes mother nature and you touched upon sustainability and, and, you know, that's obviously a big part of of conscious business. But I actually find that the sustainability only people are often not conscious of who they are and, and themselves and relationship to others. And so it's a lot of, there's actually. It's not a healthy environment. At least it wasn't for me. I was kind of in that sustainably field for a while and I'm like, wow, it's [00:05:00] toxic in here and it doesn't feel good. So I believe it's because they're, they're haven't done so much on their own inner work. What do you think about it? Polly: Yeah, I think so. But also I think that there is a human, very human tendency to think we have a problem here, so I need to get into solution mode. So you get very into your head and you couldn't come up with a solution, but The thing that really strikes me about where business needs to go is that we need to tap into that well of knowing rather than knowledge that comes from our intuitive side. both: Because Polly: when you look at nature, for example, the complexity of the relationships in nature are so mind blowing that we can't approach that logically. It's just, you know, if you, if you think about how interconnected the Siberian tundra is to the Amazonian rainforest. Now, you, what, In a scientific way, we look at those as [00:06:00] isolated, but they're not. We've got these little micro ecosystems and then we've got these global ecosystems. And so I think that in order for us to function effectively as communities, as societies, and to function effectively as life forms on a planet that needs us to act a little bit more responsibly, then we have to tap into that intuitive side. And of course, people who are in a very scientific, logical space both: that Polly: they haven't, it's not, probably not even occurred to them that they need to do that, but they're still doing something positive, but they're not creating a conscious environment. around it. And I think that's where you and I sort of like really see things in the same way, is, is that we need to create a different environment. And that means changing how you think. It means not just changing how you act, you have to change how you feel as well. So you want to come into it with a feeling of self belief, actually, self belief that you can [00:07:00] make a difference. I think that is, that's the key. The number one stumbling block that people have, they have all this energy welling up inside them and there's things that they want to do. But the first big stumbling block is, Oh, can I really make a difference? Sarah: Yeah. And, and those are exactly the people that we need right now to have this courage and boldness to step up and bring and use business as this lever to make a difference, right? Yeah, so true. You. In this talk, you mentioned this shift that, you know, we kind of all, I think a lot of people that I talk to notice that there's some kind of shift going on. They can't really finger point it or they don't exactly know what's going on, but they're like, something is happening. So yeah. Talk to us a little bit about this consciousness shift. And what that means for our businesses and why maybe [00:08:00] so many people are unhappy with their business right now. So I Polly: think, I mean, I have to unwrap it. I mean, it's so, it's so complex, but I do think as we've got more technological and we've become more interconnected, but without the human connection that We've obviously got shorter attention spans. I mean, that's certainly, you know, you'll, you'll hear people talking about that in marketing settings, attention spans are getting shorter. So you need to box everything in and to, you know, get people's attention in shorter periods of time. And I think what is happening is the reaction to that. So it's not being articulated. It's not fully conscious yet. But the reaction to that is we need more meaning. We need more depth. We need more connection. We need more contact. We need to be seen as individuals. We need to be responded to as individuals. And if I look at the business, it's particularly the online business space, it has been absolutely spectacular. paint splattered with [00:09:00] blueprints and do these things and just, you know, this, this is how you do it. And, you know, you guaranteed success if you follow this, this process. I just think everyone's just had enough of that and they're fed up with this not being seen. As who they are. And if they're not being seen, then what they want to create isn't being seen. So I think that to me underpins the shifts, but there are some, you know, there are some very noticeable shifts in by a behavior engagement and interaction. All of that's changed. And I think we are now definitely moving into a space where depth is required. So I've been saying this a lot in my community is saying, The, the push is to go harder, shorter, faster, put out more and more and more and saying reverse that, go deeper, go slower, and you know, you're gonna have a better relationship. So you may not have thousands of likes, you may not have thousands of engagements, but the ones that you have are going to be [00:10:00] completely different quality. both: And I Polly: think that's what happens when you, when you start to believe that you can operate in a different way, you shift the baseline, the baseline of expectation, and that begins to shift the culture. So I think it's like this, we start the whole process from the very bottom, because we are never going to get big corporations to change their minds. We're not going to get governments to change their minds. The only way those are going to change their minds is when they see that everything underneath them has already changed. Sarah: Yeah. So. Yeah, the bottom up movement this time around. Yeah, definitely. I totally agree. I totally agree with the depth as well. And the, the meaning so, yeah, how, how can we then change our businesses? If we do kind of feel this emptiness, how do we change our businesses towards more meaning, towards, you know, more of these human interactions? Yeah, [00:11:00] take us there. Polly: Well, I think in terms of changing the business, the first thing you had, and this is an uncomfortable thing to do. The first thing you have to do, if you just got to the point where I've got so far and now I just feel empty, I'm not really in the game. I don't buy into the label that I've got. It's all feels. Kind of meaningless and I've just been chasing a metric in order to make myself feel successful. The first thing we have to do is actually sort of like unpack the business. The way I look at what I do is it's like, it's almost like take the pieces, take all the pieces apart and have them all there. Because what I've found is that there's Pieces of you that are missing from your business. You know, we all have these experiences. We have these perspectives. We develop these skillsets and we have these interests as well. And we're told to sort of focus and get really specific. But if we take all of the mechanics of our businesses to pieces, almost sort of. Metaphorically, you say, [00:12:00] well, actually there's space for that. That bit of you makes sense. And so taking people back to why that's important to them, what they've learned from it and what they're, what it's, what it's meant to them. how it's shaped them really, helps them to say, Oh, that's why I approached this other bit that I've always been working on in this particular way. So I've worked with a lot of people who've just, they've, they've reached a very high level in their industry and then just gone, no, I can't do it anymore. And they, they want to, they want to burn their businesses down at that point. And it's like, you don't need to burn it down because everything that you've learned is valid moving forward. You might not use it in the same way, but it shaped you in some way. And I think that's, that's one of the ways that we start. And the other thing is, I think it is really important to reflect on. How your business is functioning within your community, functioning within the business community is a wider thing. So it's interesting. I've listened to a few talks and sort of like round [00:13:00] tables on the shifts that are happening recently. And what I found really interesting from some of the big names, they'd be, you know, that we're talking sort of like. You know, quite established, large revenue businesses, but they're talking about unraveling it a lot. They've got these big teams, everything's automated and they're going, I need to unravel it. I need to actually start talking to people and making space to have those conversations. And they actually don't know how to do that. The beauty of it is if you're a bit smaller, is that you can, and you haven't got a large team and you haven't got a load of mechanics, That you need to sort of like account for and pay for, then you can actually start to do that through your philosophy, through your ethos. So that's one of the things I really work a lot with people on is their value system. both: Because if Polly: you've got your value system, it changes how you approach the whole creative process in business. And then you start to say, well, actually I can create anything I want to, I don't have to follow the model. [00:14:00] And that, I think, you know, coming back to self belief being one of the, the first stumbling blocks, the second one is, can I really do things completely differently? Yeah, you can, you can. Sarah: Yeah. And you mentioned big names, right? I think the last 15 years, that's all we've ever done, or most people have done. It's like, oh, there's these, you know, we can probably count them on two hands. These are the ones who made it. So now we need to all. Create the businesses just like them, and this is how it's done. And they'll sell you the 2, 000 course in, in how it's done. And yet those are the ones who are now, you know, they're not sharing it openly, but yeah, they're kind of hinting at the unraveling things and they're like, huh, people are not buying my online course anymore. I wonder why, you know, people Polly: don't want any more information. They've had too much Sarah: human connection in these courses. Right. So. Yeah. It's, it's so [00:15:00] interesting. There is Polly: definitely a slide happening, some of the big names are struggling to, you know, some of the, some of them are still doing really well. I mean, and for, for many of us, they would be like, still be very happy to be doing as well as they are at the moment, but they, of Sarah: course, but they also have much higher overhead. Oh yes. I mean, you know, they have insane neighborhoods, a lot of spendings and, and so they're now struggling with, you know. Yeah, Polly: yeah, yeah. And I, I think a very light agile business is important now. Ah, yeah. 'cause you're more responsive, much freer. If you can bootstrap a s a solution to something, then bootstrap it. Why get yourself anchored into spending hundreds, maybe thousands of pounds or euros or dollars a year. To have systems there that you don't actually need to have. Right. Yeah, exactly. So, you know, I mean, it, it really depends on what you want for your business. And I do think, I was thinking about this this morning again, is [00:16:00] like this constant stuff, like you must hit six figures, you must hit seven figures, you may go multi seven figures or whatever. both: Right. Polly: And you just go, it, it's a nonsense statement. Right. Because if you take, Somebody hitting six figures in Australian dollars, they're earning significantly different to somebody hitting six figures in US dollars. And for us in the UK, it means doing twice what somebody in Australia is doing to, to, to get that. So it's a complete nonsense, but also takes no account of the cost of living in different countries. And so the benchmarks that we have, it's like, why do we have them? Yeah. They mean nothing. Right. It's so important to say, this is my business, this is what's important to me. And you'll never be able to do that unless you actually stop and say, who am I? What am I here to do? And who do I want to help? Sarah: Mm. Exactly. Polly: Three very simple questions. How do Sarah: I define success if it's not [00:17:00] the money part anymore, right? What is success for me? What does my life what I want my life to look like? How do I want to spend my days? My weeks? You know, yeah. What kind of metrics can I find there that are not money related? Polly: It's Sarah: interesting, Polly: isn't it? Because so many people talk about, Oh, let me show you how to get to your first job. five figure week or whatever, and that's all they talk about. And yet, if you ask a question to people about what does success mean to you, they won't say it's about money. Like one in a hundred will say it's money. Most will say it's about me feeling that I can express myself. It's feeling fulfilled, feeling like I'm making an impact, feeling like I'm helping people. So if that's what really matters to people, why are we still selling them ways to make money? Why aren't we selling them ways to find themselves? and express themselves and feel happy. Sarah: Yeah. And traditionally also people who have more money have [00:18:00] less time, which also feels like a really silly thing to strive for. It's like, well, you know, what if I don't even have time to spend that money anymore? It's like, what's the point? That story of, Polly: The fishermen on the beach with the executive. It's just like classic, it's like go all the way around in a circle. It's like, well, yeah, and I'm here exactly where I need to be without a fleet of fishing boats. Sarah: Exactly. Yeah. I, I tell the same story with an olive tree growth keeper in, in Sicily in the marketing like for human books. So same idea just with all of trees. Right. Yeah. So yeah. Yeah, I totally agree with all of that. Let's, let's go and. You know, I just imagined what I want my life to look like. And immediately what come to me, came to mind is, well, nature outside. I want to be more outside. So let's head a little bit in that direction, [00:19:00] because that's also something you talk... /episode/index/show/introvertbizgrowth/id/32061837

P of Promotion: The 6th P of the 1-Page Humane Marketing Plan for Your Conscious Business 07/05/2024

Peaceful Productivity 06/28/2024

Peaceful Productivity In this week’s episode we sit down with Anne Rajoo to explore the concept of Peaceful Productivity. Anne shares the necessary mindset shifts to move from constant busyness to a more serene and effective work approach. We delve into practical strategies for identifying needle-moving actions, delegating tasks, and removing distractions, as well as essential advice for setting and maintaining boundaries between work and rest. Anne also highlights the importance of self-care in sustaining productivity and offers her recommended practices. Additionally, we cover how delegation can future-proof your business and how to view a Virtual Assistant as an investment in growth and peace rather than a cost. This episode aims to inspire and guide quietly rebellious entrepreneurs towards being more efficient while maintaining peace of mind, in line with humane marketing principles. In this episode we talked about: Anne's definition of Peaceful Productivity The necessary mindset shifts to move from constant busyness to peaceful productivity Strategies for identifying needle-moving actions and delegating or removing distractions Advice for setting and maintaining boundaries between work and rest The importance of self-care in sustaining productivity, and recommended practices How delegation can help future-proof our businesses Shifting perspective to see a VA not as a cost, but as an investment in growth and peace And so much more -- Peaceful Productivity Sarah: [00:00:00] Hello, Humane Marketers. Welcome back to the Humane Marketing Podcast, the place to be for the generation of marketers that cares. This is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. I'm Sarah Zanacroce, your hippie turned business coach for quietly rebellious entrepreneurs and marketing impact pioneers. Mama bear of the humane marketing circle and renegade author of marketing like we're human and selling like we're human. If after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded people. Quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business. Then we'd love to welcome you in our humane marketing circle. If you're picturing your [00:01:00] typical Facebook group, let me paint a new picture for you. This is a closed community of like minded entrepreneurs from all over the world who come together once per month in a zoom circle workshop. To hold each other accountable and build their business in a sustainable way. We share with transparency and vulnerability what works for us and what doesn't work, so that you can figure out what works for you, instead of keep throwing spaghetti on the wall and seeing what sticks. Find out more at Humane dot marketing forward slash circle. And if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing sales, general business building, or help with your big idea, like writing a book, I'd love to share my brain and my heart with you together with my almost 15 years business experience and help you grow a sustainable business that is joyful and sustainable. If you love this [00:02:00] podcast, wait until I show you my mama bear qualities as my one on one client. You can find out more at humane. marketing forward slash coaching. And finally, if you are a marketing impact pioneer and would like to bring humane marketing to your organization, have a look at my offers and workshops on my website at humane. marketing. Welcome back friends. Today I'm talking to Anne Rajoux about peaceful productivity. I put it under partnership because you're either partnering with yourself to be more productive or you're delegating some tasks and partnering with someone else. Before I tell you a bit more about Anne, just a quick plug and reminder that if you're listening to this on the day that it comes out, June 28th, you have two more days to take advantage of the 400 off with the super early bird for the Marketing Like We're Human [00:03:00] program. As of June August 22nd, I'll take another cohort through my flagship program that goes really deep into creating your foundational marketing clarity by starting with yourself and bringing more of you to your marketing. And that's actually not just for Beginning entrepreneurs, often the people who come to the program, they're already two or three years in, because it's something that we kind of don't have time when we're first starting out. We're just putting quickly our website together and, you know, then immediately go on Facebook or LinkedIn or Instagram. And we forget about that foundational clarity, especially making sure that it. It comes from within. It comes from who we are. So it really is a transformational program that helps you grow into that person that achieves the goals that you set yourself. People ask me about the outcomes. [00:04:00] Yes. You know, it's about resonance with clients and yes, you will get more clients because you grow into that person that can get more clients. So it's about marketing, but it's so much more. It's so much deeper. Have a look at the details humane dot marketing forward slash program and you find an orange button there to book a call with me Do that as soon as possible Again, if you're listening before June 30th You should get the 400 off and if you're listening to this in July, you still benefit from the early bird, which is 200 of the group rate and of course if you're Since you're listening to this podcast, you're really already familiar with the seven Ps and that's what we go into depth in, and it's a hybrid program, so there's a, a video piece to the program with extensive workbooks. I've worked on this program for a whole year in 2019, ran through it with three [00:05:00] beta groups, so it's a solid. Really a solid program. And you can see that in the case studies and testimonials that you find on this page. I'd love to have you in the group. I think if you're listening to this podcast, you know what humane marketing is all about. You know that, you know, we're creating change and to create that change, well, you need to bring it out there into your marketing, your worldview, your values, more of you, all of that. Okay, back to Anne. So Anne is a creative force behind peaceful productivity with the goal to guide dynamic and ambitious women on a journey towards a mindful mastery of work and life, reshaping the way we perceive productivity. Additionally, she's the founder of virtual Virtufully a boutique launch VA agency that empowers female entrepreneurs to introduce their products, services, and [00:06:00] programs in a peaceful yet impactful way with support, compassion, and integrity. Anne's dream of living an extraordinary life has brought her from a tiny village in East Germany to London and eight years ago to Mauritius, where she lives with her husband and two boys. She's on a mission to join forces to redefine success and create a harmonious blend of professional achievement and success. And personal fulfillment and, and I talked about humane business and, you know, what that means for her. And I'm going to include her story in, in the new book that's coming up. And then from there. We're like, she, she was telling me about peaceful productivity and you can tell from the bio that our worldviews are just so much aligned. So in this episode, we talked about Anne's definition of peaceful productivity, the necessary mindset shifts to move from [00:07:00] constant busyness to peacefulness. To peaceful productivity strategies for identifying needle moving actions and delegating or removing distractions advice for setting and maintaining boundaries between work and rest, the importance of self care in sustaining productivity and recommended practices, how delegation can help future proof our businesses, and then shifting perspective to see a VA not as a cost, but But as an investment in growth and peace, I hope you'll enjoy this episode as much as Anne and I enjoyed recording it. Hi Anne, how are you? It's so good to have you on the podcast. Anne: Thank you so much. I'm so excited to be here, Sarah. Sarah: Yeah, it's lovely to have you. And this, as we were sharing before we hit record this topic of peaceful productivity, I think [00:08:00] it's just so needed right now. You and I had a little conversation about the third book that I'm writing about business, like we're human and how that really fits in with peaceful productivity. Right. And that's why I, I wanted to have this conversation with you. So why don't you start by sharing how you define peaceful productivity? Like, what does that Anne: mean for you? Yeah. Yeah. I mean, this is, it's so interesting. It's, it's still very much an evolving concept and journey for myself, but really it's, it's this intersection between the doing and creating the output and achieving the goals that we've set, creating the input that we're here in the world to, to create, but also maybe not doing as much and doing more in the sense of enjoying life and enjoying the moment, being present, really tuning into what lights [00:09:00] me up and what are things that I don't really like to do or want to do and, and, and focusing on this mix. Yes. Okay. We, we have to create some sort of work and maybe have a routine and, and have some outcome, but at the same time, there's more to being productive than just showing, oh, I hit my goals. I've ticked the boxes. I've crossed out all the to do's on my list, because at the end of the day, if we don't have that balance, Then we often hit burnout. So many people have gone through that. I've gone through that myself several times. So it's this mixture of the doing that being, and, and just changing the mindset about what it means to be productive. Sarah: Yeah. Yeah. I love that so much. And I think there's, there's so much pressure. On this productivity, you know, yes, you were sharing just before that you were in a corporate job. And so there's the, that kind of [00:10:00] pressure there where, you know, productivity is linked to how you climb up the ladder, but then funnily enough, most entrepreneurs then take that with them into entrepreneurship. Right. And it's not like we say, Oh, now I'm, I'm my own boss and now I can, you know, decide how I'm going to be productive. No, we still have this idea of, no, I need to work at least eight, if not 10 hours per day and do all of these things. So. It's, it's so true. It's really this mindset shift that we, we need to, we need to make in order to, yeah, make it a peaceful productivity. So yeah, it's so, so, so relevant. So how do you feel with the work that you're doing with, with your clients? How do you feel about the societal shift? Pressure, like, does that come over in your conversations with clients? Is that a thing that they often mention? Anne: Yeah. I [00:11:00] mean, it's really often conversations of like, and there's just too much to do. I have all these ideas. I have all these other responsibilities. Most of my clients are moms who have a business and it's just, it's constantly feeling like there is not enough time in the day. There's too many things to do. There's all this pressure of like, Oh, Business should be done in this certain way, because that's how people are used to doing business. You've got to show up consistently, and you have, it's all these halves that we, we see elsewhere, and, and you work with people, I mean, like, I mean, I'm totally into coaching, and I have. Support and all of that. But quite often I feel like a lot of people also kind of get a bit confused with, you should be doing it like this and that's the process. And if you don't do it, then you do it wrong or you're not going to achieve the outcome. And it's all these like mixed messages that we receive. And then that in a [00:12:00] sense of like, it's not working for me. This is not the life that I want to build. This is not why I came into business. And it's, it's a lot of that, like feeling. Overwhelmed, feeling like just constantly too much to do, not knowing where to start, and then feeling quite confused. And yeah, it was so You know, going, going down on, on yourself, like a lot of women have that tendency of being quite negative. They're just not working hard enough. Or today you took too much time to clean the kitchen instead of doing that thing. And like all that inner talk that we have. And that's a lot of conversations that I hear. And a lot of women are pretty fed up with that constant inner dialogue. And this feeling of like just never achieving. Or never Coming up to that level of the expectations they have on themselves or also that society has on them And just yeah, not feeling like they holding up with that Grand image [00:13:00] that we we should represent today that women can do so many things and we couldn't do it all We have it all and they don't feel like that really Sarah: Yeah. Yeah. So, so many things you said resonated. It's this idea of the shoulds and and I've also this idea of perfectionism. What comes up for me also in the entrepreneurial world is this image that everything should be free. You know, we should have all these free things and free content and content creation, content columns. All of this stuff. Production that we're creating that is not paid time and that over the last 15 years has been kind of Like put in the spotlight as that's just how you are supposed to run a business as an entrepreneur. And when you kind of counter position that with someone who is in a paid job, it, it, it's, it's like, if you think about it, it's [00:14:00] crazy how much time as entrepreneurs, we are supposedly just being productive for free compared to someone who has a paid job. Right. Right. And I think that's part of also my revolution in terms of the humane business, humane marketing, it's like, Well, who says we have to spend all of this time for free productivity, right? Like I can, I'm my own boss, you're your own boss. So we decide where it ends. Yes, obviously it's a good thing and I still am for that, that there's free offers. But, but there's a limit to it because otherwise we burn out. So right now we're, we're hosting this expo in the humane marketing circle, and it's kind of like a summit. But when you look at these other summits out there and you then talk to the summit hosts after the summit, they're all exhausted and burned [00:15:00] out. I know because I've been there, like I've hosted five summits. You too. And it's exhausting and it's all for free. And it's like, in the end, also when you ask them, honestly, what did you get up? Yes. Lots of contacts, but not really, you know, the money equation doesn't always really work out. So it's just kind of like questioning all our assumptions, I guess as well. Right. So having that conversation, like you said. Well, is this working for you? And if it isn't, how are you going to do it differently? Yeah, exactly. Yeah. Anne: Yeah. For me, this brought up so many more societal thoughts there as well, because obviously as women, we are, we are often raised to give, you know, to take care of other people, again, give free content, give. Free, whatever it is. And also this whole money mindset thing. A lot of women struggle with me included, you know, like how much is my home, but what's my worth, [00:16:00] how much can I charge and what's too much. And I want to be accessible to many people because I want to change the world. I mean, this is a lot of conversations I have, and that goes in my, my own dialogue as well, and I want to make it. Available for the greater good, but then at the end of the day, yeah, the time and money equation doesn't always work out very well. So those things and again, it's like sometimes you have to be a bit rebellious in your sense to be like, okay, yeah, this is I see a lot of people do it. Like this, it's not working for me. I've got to do it differently. And that can be uncomfortable Sarah: and Anne: challenging to actually go and do it. But this is exactly what, why I came up with peaceful productivity because yes, I love being productive, but the way I've been doing it was just not working at all. So something was missing and that's the peaceful part. And like, just what you described in the marketing world as well, it's not always working properly and it can definitely be improved and changed. Sarah: [00:17:00] I want to go into, you know, your framework of the peaceful productivity, but beforehand I just also want to mention a book that we both love which is essentialism by Greg McCown. It's still my absolute favorite business book. And, and you said you loved it as well. So, so what kind of. takeaways have you implemented from that book or what were your main aha moments from reading that book? Anne: I think for me it was really bridging this thing of, okay, I've got, I'm, I'm very multi passionate and very multi skilled and I have, and I enjoy having lots of projects going on, but at the same time, always refocusing on like, What's the day to day? How do I feel? And what's really essential to making another step towards the goal and always bringing myself back to that is that really? Should I really be doing that? And something that I've really learned through my work where [00:18:00] I'm also running a virtual assistance agency is like looking at like, what am I doing? And is that really my job? Or is there someone else better suited for that? And how can I use my time better? And for me that spills into my life as well. As a mom of two children I spend a lot of time with my children because that's how, my choice that I'm making. But it's also sometimes, you know, Going back, is it essential for me to be right there with them focused, or is it okay for them to do whatever they're doing, even if it's on the tablet for a little bit, so that I can do my work? It's like really always tuning in. Is it essential? I love the word essential, and then just really looking at the things I'm doing, and then getting rid of the stuff that is not essential. Like really getting rid of it, removing it entirely, or piling it up somewhere else for that time, when it's the right time to look at these things. Sarah: Yeah, yeah. I love that. And it's similar for me. I love how you differentiated, you know, [00:19:00] business and work to me. It's almost like. They've become one. So it's like the, the, the essential things that I say yes to in work always need to align with the essential things in, in, in my personal life. Right. And so it's very similar to, to what you shared. And I think the one thing also that I take away from that. So it's, it's a, it's very much about decision making. This book is helping you with, like, every time you need to make a decision in your business or in your life, you're going to go back to, is this essential? And I think what he shares also, it's, it's quite easy to, or it's, it gets easier with time to say no to the non essential things. But when you're really mastering it is when you can say no to even things that do matter to you, but you just know that right now is not the right time. Right. And so that's what you said [00:20:00] before. It's like, okay, put them to another folder or like, not now, but, but later or never like, or never because you just know, no, this is not my thing. Not in this lifetime. Exactly. Yeah. True. Yeah. Wonderful. Okay. Well, let's move on to your framework of peaceful productivity. Tell us a little bit about how you work with people through this idea of being more productive,... /episode/index/show/introvertbizgrowth/id/31864802

P of Pricing 06/21/2024

Trust & Courage: The Heartbeat of Humane Marketing 06/14/2024

Trust & Courage: The Heartbeat of Humane Marketing In this new episode, Jayne Warrilow joins us to talk about the essential role of trust in humane marketing and business. We explore why self-trust is the foundation of all other forms of trust, especially for entrepreneurs navigating challenging times. Jayne shares insights on how trust shapes a business's reputation and client relationships, offering practical steps to enhance trustworthiness. We also discuss the journey of becoming a trusted authority in your field, and how confidence and courage play crucial roles in this transformation. Join us to discover how making trust your competitive advantage can elevate your business in the world of compassionate entrepreneurship. In this conversation they talked about: What trust has to do with Humane Marketing and Humane Business Why self-trust is the foundation of all other forms of trust in business and how entrepreneurs can build and maintain self-trust, especially in challenging times How trust influences a business's reputation and client relationships, and what measures businesses can take to ensure they are seen as trustworthy How entrepreneurs can discover and embrace their calling to become a trusted authority in their field How confidence and courage influence the perception of authority and trustworthiness, and what strategies entrepreneurs can use to build confidence in their industry A sneak peek of what Jayne will cover in our Collab workshop on July 3rd --- Sarah: [00:00:00] Hi Jane, it's wonderful to be with you again today. Jayne: Oh, Sarah. It's such an honor to be with you. I'm really looking forward to our conversation today. Sarah: Yeah, me too, because trust. Oh my God, we could talk about this for like hours and hours, right? So such an important topic. And I think specifically for you and I, I've known each other for a long time. And we're very much value aligned and wanting to create businesses for the long term and helping our clients create their life's work and businesses for the long term. So yeah, trust just seems this kind of, I have to admit for me, it was kind of just this like given it's like, yeah, obviously that's part of the thing, but people do wonder. You know, how do you create trust and so that's why you and I talked and I'm like, yeah, it'd be great if you could come in and talk to us about that, because you have spent [00:01:00] a lot of time thinking about that deeply and came up with frameworks and and you'll share some of that with us. And I'm super excited. But let's start with kind of the foundational question. Like, why do we need to trust when we want to create a business and also maybe what does that have to do with creating a sacred business like you call it or a humane business like I call it? Yeah. Jayne: It's a really interesting question because just like you said at the beginning, Sarah, I think so many of us Take trust as a given, you know, if we're a good human in the world, you know, we're taught from a very young age to be kind and, you know, be kind to our neighbors and, you know, treat other people as we'd like to be treated ourselves. And most of us go out into the world with that kind of energy. And that I've used that word energy very specifically here, because in a way, trust is invisible. It's not something that's [00:02:00] tangible that you can see that you can, you know, Have on your business dashboard and measure necessarily how you're doing. There's data that points to it for us, but really it's such a, there's layers to trust, you know, and and what it really means for us. For me, what I've learned over the many years that I've been working with business and leaders is it's actually the foundation of everything. And it's not just the foundation of business because more and more as I get older, Like life and business are integrating together in a way. And it's so interesting, you know, like there's many of us that will have been to business school and we've learned leadership theories. We've learned business theories. We've learned what it takes to be successful in business today. But one of the things that I noticed in my reflections is I look back at like my time in business school. Nobody ever taught me to be kind. Or compassionate or the things that actually [00:03:00] come about building trust in the world. And at the end of the day, I think somewhere along the way, we've, we've somehow forgotten the fact that business is deeply relational it's about. Humans. Yes. It's also about technology today. So when I talk about relationships, it's not just about relationships between people, which of course you need, you need really good, solid, foundational relationships to make, you know, to be successful as both a leader and in, in your business. But also it's about kind of the relationship with technology. Okay. Your relationship with your business, your relationship with yourself, trust comes across all these different layers, which is what we're going to be diving into. Because once we start to pull it apart and, you know, I have a number of frameworks I've developed, it. It kind of, you look at the frameworks and you go, Oh yeah, that makes perfect sense. But somehow along the way, we forgotten [00:04:00] to really look at what it takes to actually create trust. And I think that's probably why we're all now doing business and leadership in a context where trust is at the lowest level it's ever been because we've neglected it. Sarah: Yeah. So good. Yeah. And it feels like we can immediately finger point at people or businesses where we don't feel that there's trust, right? But it's much harder to figure out, well, what are the things that create trust? Because like you said, it's kind of the invisible and it's just kind of like this energy that you either feel or you don't feel. And when you don't feel it, you're like, yep. It's because they're doing that. And in the humane marketing kind of realm, it would be the marketing that creates distrust, right? But, but there's so many other things besides marketing. And you mentioned this relationship to self [00:05:00] but also to your business and technology. Yeah. So let's maybe start with the self because that feels like a good starting point, because. Yeah, I feel like as business owners, that's where, you know, if you don't have trust in yourself, it's very hard to, to kind of give that to others. So, right. That's really Jayne: true. And, and I think, you know working in organizational life for many years, you know, seeing leaders talking about business as though it's out here. So when we think about trust, you know, very often in a business context, we think about, okay, how can we build trust, like from the business to our audience, for example, but in a lot of businesses that my audience, and I think probably yours as well, need to think about is, you know, how do we show up in, in our life? Right. And our business, because I think it was John Kabat Zinn that says, wherever you go, there you are. So you're not going [00:06:00] to be completely different in business than what you are in life. And, and really this, this external view of, you know, I can make my business success by doing things out here. It's kind of becoming an outdated notion today because the marketplace is demanding so much more of us. And the first thing that I want to speak to is this idea of trusted authority, which to me, I think you can't be successful in business today, unless you can build both trust and authority and authority doesn't come until you have trust in the first instance. So it begins. It's like, you know, just very simple questions. Like, do you trust yourself? And when I ask that of say clients or people that I meet, they'll, they'll stop and they'll think, and they'll, they'll, they'll come back with, well, there's some areas where I do, and then potentially there's some areas where. And maybe not so much. And so it's then that inner work of [00:07:00] really understanding yourself at a deeper level and understanding things, just very simple things. You know, this isn't new. It's like, what do you need? In any situation, for example, to feel confident in a situation, what do you need? And also, what do you want? How do you want to show up to your life, to your business, to your relationships? Who do you want to be and who do you want to become? Because what I'm really speaking to here is something I call your personal energetics or your personal resonance. Now. What do I mean by the word resonance? I just mean the relationship, the quality of connection that you form with yourself in this, in this inner space. Like, what is that quality of connection? Do you know yourself? Do you trust yourself? And in what situations do you trust yourself? And in what situations don't you? Now it's really interesting because what the research is showing [00:08:00] that Other people, other people know when you show up and you don't trust yourself because we all read energy. I mean, we don't talk about this all the time, but before anybody opens their mouth, right? We have a sense of who they're being and how they're feeling. Particularly as females, women particularly read emotional energy. And so really understanding that at a different level, you know, can really kind of accelerate the, what it is that you want out of any relationship. Whilst also enabling the other person to get that. So we're not just talking about you coming in here with a me, me, me energy. It's actually the beginning of the win win the me to we journey of how do I be in relationship with others? Well, I've got to learn how to trust myself and be in relationship with myself first so that I can inspire trust from others because if I don't trust me, nobody else is going to trust me [00:09:00] either. Sarah: Yeah, we're always so aligned in our thinking, right? The way I think about this recently, I, I started to think, well, we're talking about company cultures, right? This idea of cultures. And I'm like, well, as entrepreneurs, we need to start thinking about that. Think of it as, as personal cultures, what's the culture, you know, your personal culture within your one person business. And that's exactly what you were talking about is this resonance. How do you feel Because, yeah, that reflects on other people then, and then that's where this resonance comes in, right? And people seeing how you feel. And I love how you made that transitional. So from the me to the we so yeah, clearly it's like, it's not just you and your business, it's you in relationship with. You know, clients, [00:10:00] other people one point you also made was this idea of the authority. And so that I feel like a lot of people are kind of scared already of that word. It's, you know, it feels kind of maybe a bit heavy, maybe even a bit. Kind of like past paradigm, you know, so tell us more about this this idea of authority for me. Also, what comes up what I like more is the word courage because you and I both work with change makers. And so I feel like having this. Working on themselves, this inner work, this self confidence it leads to more courage and that's really what you need to kind of show up as, you know, more of an authority, but I'm curious to, to hear from you what you think about authority and courage and all of these things. Jayne: Yeah. And I love the word courage because of course it comes from the [00:11:00] French, you know, that the courage of it's the heart opening at the end of the day. Interestingly, as you were speaking there, I was thinking, I don't actually use the word authority without the word trust. And why? Right. Because I think you're right. I think authority in a way is the old paradigm because it's got a very masculine energy with it. It does, doesn't it? No, it's kind of got a bit of a push energy and a bit of a, let me blow out my chest and show how good I am. Right. Right. And so this masculine energy comes forward with the word authority, but if you put the word power, Trust with it. Trust is a very feminine kind of feeling kind of energy. And one of the things I learned over, you know, over the years, working with so many different coaches and consultants and also leaders and global leaders and C level leaders is this, this idea that a lot of my work with these individuals, particularly in coaching, has really been around. And if I say these two words, people will get it straight away. Owning. Owning it, [00:12:00] whatever the it is for you. It's not just learning that you have a message, but that you are a message. Right. And so when I look at the word trust and authority together, it's the integration for me of the masculine and the feminine, because. It's like, if you only, if you only operate through a feminine energy in today's market, you're not going to get enough done. There's not going to be enough structures in place to actually attract the people. Life's going to be hard because yeah, you're going to be working as an individual. Maybe you're a solopreneur, but you'll still be trading time for money because you won't have learned how to build the, the structures in the business that can start to take the pressure off your back. Right. And so it's this combination of. Trust, or like you said, courage, courage for me is one of the things that I talk about in different levels of consciousness. I'm kind of going off piece a little bit, but different levels of consciousness is the energy of the heart. [00:13:00] So for your audience, if you know, you're listening and you're not familiar with my work, right? So if you just think about the chakra system, The lower levels of energy are connected to the higher levels of energy through the hearts, right? Through courage. And so authority is really built off of trust, which is the foundation of it. But the old style authority. Didn't really have trust in there. It was just like, let me just shout as loud as I can to everybody who'll listen about how amazing I am. And maybe some of it will stick, but in today's market, it's much quieter than that. And the reason it's built on trust is because you're not the one giving. Being your self authority, like in the old days, it's other people that will then say, you know, I trust you and I trust your authority in this space. And for you to be that person, you need to have done your own [00:14:00] inner work. Now, what does that mean? When I look out into the world, and this is quite a triggering statement for some people, I feel that we have a lot of issues in our leadership. And one of those issues is there's many, many leaders that are leading from what I would. Term as unhealed stories. So they've had trauma, maybe in their childhood, maybe in their adult life. You know, we've all had trauma, but they've not done the inner work. They've not done their own work to actually kind of heal that. So they go into work and life and business. And what they're doing is they're projecting these. This trauma, these unhealed stories onto other people in not, they're not aware of it at all, but it also causes more aggression, lack of care, lack of compassion in the workplace because somebody's unaware. They're not. Conscious really of what they're doing and their impact on [00:15:00] others. And so really this is where trust all begins is, are you prepared to do the work to earn trust? Because we all know trust isn't, and we all know from our own experiences, trust can be lost very quickly. And then it's harder, you know, you really do have to do some work to bring it back. So really understanding. Not only the foundations of trust, but the different elements that build trust generically, because it's been a lot of research done in this space. Once you understand that, it's easier to be aware if you're ever breaking trust inadvertently with somebody else, you can do things that actually bring it back before it kind of falls down the abyss. But also you can trust yourself and show up as a trustworthy individual. And that's a very attractive energy in this marketplace today, just in life. Because we don't meet that many people who've done their own inner work, who trust themselves and then show up [00:16:00] with trust because they own their message. They don't just have a message. You know, they own the message. They know their life. Is making a difference, not just their business. Sarah: And I Jayne: think embodying what matters most in today's marketplace is probably the most important advice I could give anyone. Sarah: Yeah, so much good stuff in there. I always want to like take notes for yeah, where, where can I. I don't want to add anything. It was just perfect. So, so let me just go in another direction because I, I think in one of the frameworks, I saw that you also talk about collaboration and maybe you hinted at it a little bit just prior how, oh, yeah, you mentioned it because you're saying, well, trust needs to be earned. And the old paradigm was kind of like, well, I just show up as an authority where actually you know, the other [00:17:00] people make you an authority. You don't even call yourself an authority. Right. And so how does this all have to do with collaboration? Because it's not just me trusting myself. Yes, we saw that was a big deal and that's where it all starts. But then how do we. not use, but collaborate with other people to increase maybe that trust and maybe also the authority what have you seen in your work? Jayne: Well, you see, as soon as you mentioned that I went straight into power dynamics in my head, because. You know, we've lived for so many years with positional leadership in organizational life. And even in small businesses, you know, there's the founder, the CEO, and, you know, maybe an admin assistant underneath. So what it, what happens when you do your own inner work is you start to realize and kind of have compassion for other people. And I don't know, this is [00:18:00] certainly true for me. The more I learn about what's on the inside here, the more I realize there's a bit of a crowd, but also. That I'm no better, really, or worse than anybody else. So it's almost like a humility comes into the way I feel. And I also realize that everybody that I meet has something that they can teach me. What do I mean about the power dynamics and trust? Well, What it does for me is it shifts my belief system about who I think I am and who I think I'm being, which then in a relationship with somebody else, or if I'm collaborating with, what I'm doing is I'm really partnering. I'm having the energy of not power over or power under, I'm in the power with. space. So when I'm in that space now, it's shared power, right? So it is collaborative because I'm listening as much to the person that I'm in relationship [00:19:00] with as much as I'm like speaking from my own perspective, but we're in true dialogue now. Every, whenever I say dialogue to people, everybody thinks that this is something we do every day, all the time, but it's not. I'll just say to anybody who's listening, just go out into life, sit in Starbucks and listen to the people behind you on a table. I can guarantee they won't be in true dialogue. Why? Because it's almost like we've forgotten this power with, we've forgotten how to be with each other in some ways. And if you listen, I can more or less guarantee what you're going to hear is what I would call two parallel conversations, whereas somebody is just waiting for the other person to finish so they can say the next thing they want to say, and the other person's waiting so they can say it. Speak and say what they want to say, but there's no real collaboration, even in a communication that's happening. [00:20:00] And again, this is why we've lost trust. You see, so this is also, there's so many different layers to trust from... /episode/index/show/introvertbizgrowth/id/31737757

P of Product 06/07/2024

Getting Clients on LinkedIn – Without Spam 05/31/2024

Getting Clients on LinkedIn – Without Spam In this episode, Sarah sits down with Sophie Lechner to explore how heart-centered entrepreneurs can attract clients on LinkedIn without resorting to spam. Together, they unpack the customer journey and how to craft impactful content that resonates on LinkedIn. Sophie shares her innovative concept of the content wheel, offering practical advice on using LinkedIn to inspire change. This episode is packed with insights and strategies to help you grow your business in a humane and authentic way. In this conversation they talked about: The customer journey and how to address that with your content on LinkedIn How entrepreneurs can use their content on LinkedIn to inspire change Whether content creation alone really works to get clients - or what else to do Sophie’s concept of the content wheel and much more... -- video Ep 190: [00:00:00] [00:01:00] [00:02:00] [00:03:00] [00:04:00] [00:05:00] [00:06:00] [00:07:00] [00:08:00] Hi Sophie, it's good to have you back on the Humane Marketing Podcast. Hi, Sarah. How are you? I'm good. Thank you. Yeah, I was just looking at the last episode. It was if people have missed it, it's episode 172. That time we talked about kind of the, this community. Project that you started and that's how we connected. So it was more under the P of passion of the seven P's of humane marketing. And this time I wanted to have you back for the promotion [00:09:00] P. And I just kind of said in the intro, okay, promotion to me, that feels almost like an old paradigm word. It's kind of like, you know, advertising almost like we're not really, that's not what we're doing on LinkedIn. We're not. Promoting as per se. So yeah, let's just dive right in. What are we doing on LinkedIn that somehow leads to clients, but without the spam? Yeah, absolutely. That's true. There's so many connotations with that word promotion. So, in my mind, So I, you know, the people I like to work with are mission driven. And I know you, you, those are the same people that you like working with as well. And when you're mission driven, you really have a message to share and you, you want to help your, your potential clients, but you also have, you know, things that you want to share with the. Population at large things that are important to you. Even outside [00:10:00] of your work, but specifically about your work, you have messages. You want to raise awareness, for example, and the other thing is in order to help your clients. You need to really. to bring them to you to understand that they even have a problem. Right? So, so many people are walking around with problems that they have not necessarily identified, or maybe they haven't identified. Realize that they can actually have a solution to them, you know? And so I think we need to speak to that as well. So it's something that I've been talking about a lot is the customer journey, because I feel that we tend to talk to people who, you know, like we don't necessarily define them that way, but we end up talking to people who are ready to buy, and we talk as if they were choosing between vendors, right. Sort of. [00:11:00] What I think we want to do with our content is really to help transform people, to help people get to that point where they understand their problem, where they understand they can get help. And that's something that I think is very much forgotten or neglected. And those are the things. I love that. Yeah. Yeah. And I was just like, I had to. Jump in because it's so the opposite of the spammy messages that we get where they just assume that we want to buy whatever they're selling us. Right? So there's no client journey at all. It's like, no, you need this new product that, you know, whatever it does. And I'm like, have you looked at my profile? No, I don't need that. Right? And so. Yeah, that, that idea of taking people on a journey that, that really resonates. So, so yeah, I interrupted you. So tell us, tell us more. No, it's exactly, it's, [00:12:00] it's the whole shift between self centered, all these spammers are like me, me, me, my product and me and what I can do. And it's really shifting to the other, looking at others and how you can help them. That's really at the center of everything. Once you start doing that, you know, the rest follows you, you, you want to help people. And once you look at the people around you and understand how they operate in terms of what you offer and how you can help them. Yeah. Then you think about them and you, and you sit down at your computer to write a post or something. And you're like, what can I say that is going to help a person get closer to their solution? If their solution includes you all the better, but if it doesn't, you still have reached your mission. You still have accomplished your mission with regard to that one person. Yeah. [00:13:00] So many things. Like the. One thing that comes to mind is this idea that I talk about, which is the worldview. So that's what you're saying. It's like you bring that in because then there's no more provider kind of comparison. It's more like, okay, you've achieved your mission because the people are like resonating with what you're sharing and you just happen to also have a solution to their problem. But that requires that you also talk about the solution, right? So there's this thing in our brain that's called the reticular activating system. And so people kind of sometimes shy away, at least our heart centered people, they shy away from kind of, you know, talking about the problem or in, you know, typical marketing lingo would be the pain points. So we don't want to talk about the pain points. But we still somehow need to address the problem that they're facing. Otherwise, we're, we're losing them. They're, they're not even paying attention [00:14:00] to us. Now, you also mentioned that sometimes people don't even know they have a problem or what kind of problem they have. So it sounds like we need to start even earlier in that journey. So tell us how we would, you know, figure out what their problem or, or help them figure out what their problem is. Yeah. So it's, it's, yeah, you're right. That whole thing about the pain point, you do need to talk about the pain, but not like what is traditionally done is, you know, agitate the pain, like put salt in the wound, all these terribly belligerent terms. So it's not about that. It's, it's. If somebody has pain, yes, they need, you need to have them recognize it, but you need to help them understand where that pain is coming from, what is causing it, the fact that it is fixable. So those are all positive things that come out of talking about pain, right? So [00:15:00] the way to, to, to help with that is really to get to understand your customers really, really, really well. And. Of course, when we work with our clients, we get to understand a lot about who they are. But in a sense, that's their, their self when they're ready to buy that we know. Right. So even if we talk, so start with getting to know your customers really, really well. However, that's not enough. You need to go to before they were ready. And some of the ways to do that is to talk, you know, with in, in networking events, do networking, talk to people, talk to people who are not buying from you, talk to people who you know could benefit from working with you. But don't seem to be interested in signing up with you and have conversations, not like, why aren't you buying, but, you know, [00:16:00] just chatting generally and having them understand, for example, when I do networking, I often meet people who will say, Oh, I really hate LinkedIn. I do everything on Instagram, for example, so that this is my chance to ask them, what is it you like about Instagram? What is it you don't like about LinkedIn? And. By doing that, I get to understand the misconceptions they have about LinkedIn, the things they don't like, the things that I know I could simply tell them by a sentence. Well, actually, you don't need to do that or whatever, you know, I can fix it. But the point is really doing the market research and asking questions and getting to know them. And then the next thing you can do is write a post about it. And then you're talking to all those other people who hate LinkedIn for that particular reason, right? And et cetera. Yeah. Yeah. It's, it's funny because I was just preparing, we have our, our next Humane Marketing Circle community call and [00:17:00] that you're also a member of, and, and I was preparing the call and I was thinking that we could talk about limiting beliefs that our clients have. And so it's kind of that same idea. It's like, What are they telling themselves, like, you know, nobody gets clients on LinkedIn or LinkedIn is just a bunch of spamming. Right? So that's kind of these limiting beliefs or, or past experiences. And that's exactly what we need to find out about our clients. Yeah, so that we can then take them on this journey, right? Yeah, that's actually the second step. So in the workshop, I'm going to explain, you know, the, the customer journey. A lot of us have heard of it, but I've actually adapted it and simplified it and made it sort of actionable for people like us to do in our marketing. So what we've talked about before was the, is the first step. And what you're talking about now is the second step. I'll explain that more in the workshop. But those are, you know, the different stages. First, you got [00:18:00] to know you have a problem. And then what is it you believe about that problem? And our job is at every stage to change the belief for them to get to the next point. That's one of the other keys is not all your messages are about people buying from you. That's like jumping the queue. So content for each and every step of the way. Right, yeah, I love that. So, if we think about this, this applies to any kind of platform, I would assume, right? And that's, that's so often the part that people, like the, the deeper, the foundation that people skip and they just go to content creation. It's like, oh, people, the marketing people keep telling us we have to create content and so they can, they create all kinds of content. content that takes them hours and hours, but there's no foundation or strategy behind it. So what you're saying is that's why [00:19:00] a lot of people don't find success because there's no strategy, right? Yeah. Strategy is one of the big pieces. And then the Even bigger, I would say is engagement. I mean, they're like both fillers, but a lot of people also have the problem that they post and they post and they post and they get no results. I'm like, yeah, are you engaging? Are you, you know, going back and answering comments and eliciting comments and leaving comments on other people's stuff and all this, all this activity that you need to do to get engagement. It's. It, you know, we put these terms on things, but basically you go to a networking event and you can't just go there, drink wine or whatever it is and eat and leave and say, networking doesn't work. You have to engage, right? It's the same thing. And sometimes we, we put these terms, this marketing terms on things and we forget the basic realities of its people. We need to have [00:20:00] conversations with people. Right. Right. Yeah. So. Okay, we know that we need to think about our strategy, our customer journey, and then we need to post. Besides posting and the engagement, is there a next step? Like, what would be our next step? After all of that, so, so the engagement starts, Inside of your post, right? Or the, you know, the comment thread then it goes to the profile and potentially creating a natural connection invitation to connect or it can. Yeah. And then it can go into the DMS, right? So I know DM is a word that makes us all shiver because that's where all the crap happens. But you can like spam, but you can use the just direct messages to just take a conversation that started in the comments and just go a little bit deeper. We're not talking super depth, but a little bit deeper and privately [00:21:00] in the direct messages. And usually after 1 or 2 of those, you can suggest getting on a call and that's where all the magic happens. That's where you build that relationship. And then you follow up and, and that's how you get clients . So yeah, it's, it's funny 'cause as you know, I, I've been a LinkedIn consultant myself and, and even back then I was telling people, the clients, they don't happen. That thing doesn't happen magically on LinkedIn. It happens outside of LinkedIn. And, and I'm glad to hear that that's what you are also saying that the, yeah, it, it, it's. It's a way to meet people and to, yes, kind of show them what you're all about and then bringing them on that journey, but the actual conversation happens outside of, of LinkedIn. Yeah. I guess a lot of the LinkedIn people out [00:22:00] there It's, you still see a lot of shoulds, you know, we should be doing this. We should be doing that. This is how a post should look like in order to get more reach. So how important is all of this reach and all of these likes? You, you did say engagement was important. So what if I don't get engagement? Like how much do I need to pay attention to this and how, because I think that's also where people get Ashamed if they are, their posts are not getting, you know, this level of likes or engagement. Are they doing something wrong? How did they do it differently? Well, for sure. You do need to get some views and. Like everything else you need to, you need to put some of yourself in there before you get anything back. So if you start engaging on other people's content, they [00:23:00] will notice you and they will start looking at your content. It is as simple as that. So. I would make it a habit of going in every day, spend, you know, 10, 15 minutes and just comment on people's content. You can start by doing it randomly on whatever you think is, you know, is interesting, catches your interest, and. just, just to get started. And then you can start to notice some people that, whose content you really enjoy and whose content is maybe relevant to your topic and relevant to your audience. And then you can comment and you can also share their content. You can just repost without putting a comment, a comment, but for the most part, I would recommend you put a comment. When I say comment, it's not a comment. You repost with sharing your thoughts. So you're actually creating a post that is someone else's post and you say why it's relevant, right? So [00:24:00] you're, if you're early in the stages of learning LinkedIn and you don't have a lot to post and to say, it's great to do that because you can tag the person who's post your, your Reposting, you can tag someone else who you think might be interested, right? So you're going out there and creating these connections and then the, the engagement will come to you. Yeah. So it's a two way street and you have to engage in that. I would say it starts even earlier because what we were just discussing in the marketing, like ReHuman program, they were telling me, yeah, but I have people on there, they're, Content is not interesting to me. So what's the point of me going to comment on these people's content? And so I would say, and you probably will share that in the workshop as well. Well, it starts before you [00:25:00] actually have to have the right people on there. And so, well, maybe it's kind of. The same process, you start commenting and then you see who else is commenting on their comments. And so you kind of create your ecosystem, especially because the kind of mission driven entrepreneurs that we want to work with. We're currently kind of going through this purging in business where, you know, I for, for myself, for sure. I had to get away from all the six figure seven figure business kind of world and people kind of in that world. And, and so slowly I had to add new people and, you know, find these heart centered more sustainability oriented people and that that's the work as well. It's like, well, yeah, if you're still, let's say you just came out of corporate. You're still gonna have all your corporate colleagues in there. There's no point in creating this [00:26:00] huge content machine because you're just gonna be talking to yourself basically. So all of it is part of the strategy as well. And I'm going to share a very simple tip to overcome that challenge is you can just go to the search bar, put in a word that is relevant to you, to your content, your topic, your audiences, problems, etc. And then when the bar comes, and you have all these different options you know, people, companies, groups, click on posts. And you will simply get a whole slew of posts that have that word and you do that a bunch of times. And then you will find content that's more interesting, and then you can start that whole process of commenting and sharing, and those people will connect with you, and that's how you can regenerate, so to speak, a, a, a newer circle of connections. Yeah, so good. It's those small tips that make all the difference, right? Because it [00:27:00] really is, you know, You know, useless to create all this content if then the wrong kind of people see it. So I think that's where a lot of people go wrong as well. So I think it's, yeah, it's super helpful. Tell us a bit more about the workshop. So you're coming into this community and sharing all of this in in the circle on June 5th. So tell us a bit more about what you're going to share there. Yeah, I'm going to talk about a system that I found just simpler than it than it seems, but it really has a lot of foundational work under it. And most of it has to do with this customer journey that we talked about. And the way this, this system helps with two main problems that I have found over time by working with a lot of people and talking to a lot of people, two main problems that people have with content, like a lot of people say, [00:28:00] well, I don't, I, I, I don't know what to post. I don't know what to write. I, you know and I found that there are two main problems. One is I, I've called them access and distribution and the access problem is when you, all of us, we have expertise, but with all this expertise and then the sheet of paper in front of us or the computer, we, we can't, we, we don't seem to be able to find what to say. Well, that's an access problem. How are we going to access in our mind all these nuggets that we can share with people? Okay. So my system really helps to access the information with prompts, with questions, with ways of thinking about the content that, or your expertise and your clients that allows you to get this all out of yourself. And then the 2nd is distribution, which. Once you've gotten all these ideas out of your head, [00:29:00] we have a lot of people I have come across. They have all this content, but then they don't know how to. Put it out on how to structure it. You're talking about, you know, how should like you need to learn a little bit about the ways to share your content and mostly when and how and in what order to, to put it all out. And so those are the things that I'm going to talk about in the workshop. Wonderful. Yeah. Can't wait. And then also that client journey, how that fits in, like you said. Yeah. And the whole thing is delivered through a. Very fun tool called the content wheel, which just came to me one day. And all of a sudden I was like, this is the way that you can actually fix both of these problems, the access problem and the distribution problem. Of course, you have to feed the wheel with the content. And that's where we'll talk about the customer journey and some other concepts to really come up with the content that [00:30:00] will make a difference to your audience and attract them to you. That's wonderful. I have this visual of spinning the wheel and then,... /episode/index/show/introvertbizgrowth/id/31448502

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