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Episode 384 - How to Increase Pet Care Profits with Experiencial Enrichment Upsells

The Poodle to Pitbull Pet Business Podcast

Release Date: 01/10/2025

Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities show art Episode 399 - Behind the Scenes Stateside with Dom: One Week, Two Masterminds, Unlimited Pet Business Opportunities

The Poodle to Pitbull Pet Business Podcast

Ever wondered why the top business owners in any industry attend a mastermind every quarter? How can stepping into a hot seat in front of fellow owners change your business perspective? And what surprising lessons do you learn when you stop working in the business and start working on it? In this episode, I’m bringing you along for a unique peek behind the scenes of not one, but two mastermind meetings. In the beautiful city of Annapolis, I hosted my first ever USA Elite mastermind meeting where you’ll get to hear from members like Kim from Fetch Dog Resort, Kim and...

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398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business! show art 398 - Pet Care Staffing Summit Secrets: Smarter Hiring, Stronger Teams, Better Business!

The Poodle to Pitbull Pet Business Podcast

Are you hiring with confidence or just simply hoping for the best? Do you ever worry what would happen if your whole morning crew called in sick? Can you use automation to attract better staff and save your sanity? In this episode, I’m sharing highlights from the first ever Pet Care Staffing Summit - a game-changing event for dog daycare, boarding, grooming, and pet retail businesses that need to build better teams. We hear first from Eve Molzhon who opens up about the chaos that led her to finally bring on a virtual assistant. Next up is Allison Jacobs, who delivers a hard truth about...

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Episode 397 - How to Be Your Dog's Superhero: Behind the Scenes at a Book Club Discussion with Jamie Engerdahl show art Episode 397 - How to Be Your Dog's Superhero: Behind the Scenes at a Book Club Discussion with Jamie Engerdahl

The Poodle to Pitbull Pet Business Podcast

Something different in this weeks special episode, where I’m the guest - not the host! Amazing dog trainer Jamie Gerald invited me to join her international dog trainer book club to talk about my very first book, How to Be Your Dog’s Superhero. What followed was a fantastic discussion about why real connection beats control, and how playing with your dog (yes, on your hands and knees!) can radically transform behaviour and bond.  I share the story behind writing the book, the early mistakes I made as a dog walker, and why building a superhero-level relationship with your dog...

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Episode 396 - Stop the Pet Biz Payroll Bleed: How to Slash Labour Costs and Boost Profitability with Sean Felty show art Episode 396 - Stop the Pet Biz Payroll Bleed: How to Slash Labour Costs and Boost Profitability with Sean Felty

The Poodle to Pitbull Pet Business Podcast

Could your staffing costs be draining your profits? How do you scale pet care services without multiplying mistakes? What’s the easiest way to increase profitability without adding more clients? In this episode, I sit down with Sean Felty from Greenlin Pet Resorts - owner of six busy facilities and founder of Next Tree Strategies - to talk about how he’s helping pet care businesses plug their biggest profit leak: labour inefficiency. Sean shares how one payroll misstep at his own company sparked the creation of a labour benchmarking system that’s now saving operators thousands per pay...

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Episode 395: Why a Better Team Means Bigger Profits In Your Pet Business show art Episode 395: Why a Better Team Means Bigger Profits In Your Pet Business

The Poodle to Pitbull Pet Business Podcast

Do you want a pet business that makes money without running you into the ground? What’s the difference between a business that grows efficiently—and one that just gets busier? And how can better systems set you free while boosting your bottom line? In this episode, I’m joined by Josh Hightower, who shares how pet business owners can create a scalable, automated hiring funnel that attracts, qualifies, and converts great staff. Josh explains how to treat hiring like a sales process—complete with lead magnets, automation, and pre-qualification steps that save you hours and help you...

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Episode 394: Pet Care Staffing Summit Preview: How to Fix Your Pet Care Hiring Problem show art Episode 394: Pet Care Staffing Summit Preview: How to Fix Your Pet Care Hiring Problem

The Poodle to Pitbull Pet Business Podcast

Are your staff stuck at a dead end with no room to grow? Could a simple enrichment tweak transform your team’s motivation and retention? What if the key to attracting A+ hires was hiding in plain sight on your website? In this special Pet Care Staffing Summit preview episode, I’m joined by two fantastic guests -Tim Jackson and Joe Latona - who share the strategies they’re using to fix common hiring headaches in the pet industry. First up is Joe Latona from WalkerScout, who outlines the five crucial pieces every pet business owner needs in place to build a high-performing team. From...

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Episode 393: The 2025 Pet Care Staffing Summit is on! Fix Your Hiring Nightmares Once and for All show art Episode 393: The 2025 Pet Care Staffing Summit is on! Fix Your Hiring Nightmares Once and for All

The Poodle to Pitbull Pet Business Podcast

Are you tired of posting job ads only to hear crickets… or worse, getting flooded with unqualified applicants who disappear after two shifts? Why does it seem like every other business is poaching the best employees while you’re stuck with a revolving door of unreliable hires? And most importantly—what can you do to fix it? The hiring crisis in pet care is real. Business owners are stretched thin, juggling marketing, operations, and an endless cycle of recruiting and retraining. But what if hiring didn’t have to be this hard? That’s why I’m hosting the first-ever Pet Care Staffing...

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Episode 392 - Dom’s Five Step Guide to Pet Business Glory show art Episode 392 - Dom’s Five Step Guide to Pet Business Glory

The Poodle to Pitbull Pet Business Podcast

Are you relying too much on social media to attract clients? What’s the secret to getting the best customers to refer you to their friends? And how can you ensure your business evolves in a way that keeps YOU profitable and happy? In this episode, I share the next five pet biz rules that will help you build a more profitable, stress-free, and future-proofed business. I recently attended a mastermind, where I mapped out the next steps for my own business - focusing on what I enjoy, what actually works, and what needs to change. I also dive into why in this digital age we live in, offline...

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Episode 391: Simple Pet Business Sales Secrets with Adam Delderfield show art Episode 391: Simple Pet Business Sales Secrets with Adam Delderfield

The Poodle to Pitbull Pet Business Podcast

How do successful entrepreneurs make BIG breakthroughs in their pet business? More to the point, are you getting the help you need to elevate your thinking (and your vision, for where your business will go next?) See, for Dom this week has been all about helping others to move forward, AND I've been getting some help with my business challenges too.  Many pet business owners are too stubborn or stupid to invest in the help they need. I regularly invest in coaching, consulting and masterminds, and this week after hosting my own mastermind I spent the day in Southampton with a...

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Episode 390 - Elevating Your Dog Daycare Business with Eve Molzhon show art Episode 390 - Elevating Your Dog Daycare Business with Eve Molzhon

The Poodle to Pitbull Pet Business Podcast

Are you struggling to keep up as your pet business grows? Worried that hiring more staff will lead to more headaches, not more profit? Curious about the strategies top pet business owners use to scale with confidence? In this episode, I sit down with Eve Molzhon from Dog Handler Academy to break down the game-changing strategies pet business owners can use to scale their operations while keeping control, profitability, and sanity intact. We uncover what works (and what doesn’t) when it comes to growing a sustainable, high-profit pet business such as expanding to multiple locations,...

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More Episodes

Are you sick and tired of dealing with penny pinching PITA customers who complain about your prices?

Do you recognise that dogs need more than just a safe place to stay, but do you struggle to convince clients they should invest in enrichment upsells? 

Would you love to be able to  attract affluent clients who value premium, personalized pet services?

Then you need to tune in to this weeks podcast where I share how to offer an experiential enrichment program, that will dramatically increase your profits, and set you apart from your crummy competiton

I break down how you can transform your pet care business by adding high-value enrichment services that appeal to affluent dog owners. We’ll discuss why personalizing services is a game-changer, how to structure and staff these programs, and the simple sales strategies that make it all work. 

You’ll also get a sneak peek into my January live webinar as well as the sold-out Dog Daycare Business Bootcamp, where I’ll be sharing the 10 game-changing strategies every daycare owner needs to know, if you want to thrive in 2025. 

Bring a notebook, a strong coffee, and...maybe a stress ball - you’ll need it when you realize how much easier your business could’ve been running all along!


Tune in to discover more about:

  • The Affluent Advantage – How personalized enrichment services attract high-paying clients.
  • Profit-Boosting Programs – The step-by-step process to design and sell premium services.
  • Staff Motivation – Why offering enrichment leads to happier, more engaged teams.
  • The Power of Events – How live webinars and bootcamps generate excitement and new business.
  • Marketing That Stands Out – Strategies to position your daycare as the go-to enrichment expert.

If you want to learn more about how you can add premium enrichment upsells to your daycare offering then why not join the FREE LIVE webinar that Tim and I are delivering next week. Click here to reserve your place now…

 With the new year here, there's never been a better time to enroll in Dom's coaching program, click here to join Diamond now

To add your name to the waiting list for my USA Elite Mastermind click here now

If you want more help and advice from me then you should grab a copy of my brand new book, How to Disnify Your Pet Business, click here to get your copy now

If you aren't ready for a coach but still need help with marketing then you should join the Pet Business Inner Circle, where you can get access to hundreds of trainings and ask Dom anything inside the members only private forum, then click here now

To apply to join Dom's next level Diamond private coaching program click here now