Scaling UP! H2O
Can a carbon-negative, bio-based molecule replace legacy phosphonates and help you use less azole—without sacrificing corrosion performance? In this episode, host , welcomes Senior Business Development Manager and Microbial Control SME of , to unpack polyhydroxycarboxylic acids (PHCs) and how they’re changing cooling-water programs from the field up. We cover HEDP replacement in light-duty systems, azole enhancement in copper-challenged waters, a second-generation cut for heavy-duty heat flux, and PHC behavior with oxidizers and non-oxidizer biocides. From Bioforge to Basin:...
info_outlineScaling UP! H2O
What if HR wasn’t the department you dreaded — but the partner that helped your team thrive? In this episode of Scaling UP! H2O, host Trace Blackmore welcomes , HR Director at , to explore how human resources can be a strategic driver of talent, culture, and profitability in the water treatment industry. Redefining HR’s Role Tia shares her journey into water treatment and how she built HOH’s HR department from the ground up. Instead of treating HR as a compliance function, she reframed it as a leadership partner—focused on employee connections, transparent...
info_outlineScaling UP! H2O
With those words, Jemma Tennant highlights one of the most profound differences between Legionella management in Europe and the United States. In this episode of Scaling UP! H2O, host Trace Blackmore welcomes , Chair of the Water Management Society (WMSoc), to explore how legislation, enforcement, and professional training shape the fight against Legionella. Proactive Regulation and Duty of Care The UK treats Legionella as a foreseeable and preventable risk. Jemma explains how laws like the Health and Safety at Work Act and COSHH Regulations require mandatory Legionella risk...
info_outlineScaling UP! H2O
Legionella remains one of the most complex challenges for water professionals worldwide. How do we balance effective monitoring with realistic costs—and which strategies deliver true public health impact? In this episode, Trace Blackmore welcomes Head Public Health University of Rome "Foro Italico to explore new insights from his comparative research on Legionella control. Reframing Legionella Risk Dr. Spica explains why public health data increasingly points to Legionella pneumophila—not all Legionella species—as the primary concern for human health. He shares how...
info_outlineScaling UP! H2O
“Rules written in a panic rarely stand the test of time.” In this encore episode, Trace Blackmore welcomes back , Senior Manager of Government Affairs at IDEXX Water and active member of the AWT Legislative and Regulatory Committee. Patsy brings global data, case studies, and clear recommendations for smarter Legionella regulation — and why a targeted focus on Legionella pneumophila can save both lives and resources. From Outbreaks to Proactive Policies Patsy unpacks a central truth: most regulations emerge reactively, often after a high-profile outbreak. Drawing on...
info_outlineScaling UP! H2O
What if preventing Legionella outbreaks wasn’t about adding more chemicals, but removing what the bacteria needs to survive? In this episode of Scaling UP! H2O, host Trace Blackmore talks with Dr. David Krause, Certified Industrial Hygienist, toxicologist, and founder of HC3, about his groundbreaking approach — LIDO (Legionella Inhibition by Deoxygenation). Legionella on the Rise Dr. Krause has investigated high-profile Legionella outbreaks and seen firsthand how current prevention strategies often fall short. Despite ASHRAE 188 standards, CMS requirements, and increasing water...
info_outlineScaling UP! H2O
"Just because you have a water management plan doesn’t mean it’s working." That’s the hard truth Matt Freije, founder and CEO of HC Info, delivers in this episode of Scaling UP! H2O. As the architect behind LAMPS — a leading cloud-based platform for water management programs — Matt joins Trace Blackmore to explore the critical evolution of water safety, compliance standards, and real-world implementation challenges facing facilities in 2025. Beyond the Binder: Water Management Plans That Actually Work In an era of heightened awareness and shifting regulations,...
info_outlineScaling UP! H2O
Are You Ready to Talk About Legionella? Every August, we dedicate an entire month to a topic that touches public health, liability, and the core of what water treaters do — yet it’s still misunderstood by many: Legionella. In this episode, Trace Blackmore kicks off Legionella Awareness Month by returning to the basics. Where did Legionella get its name? What makes it dangerous? And why is there still confusion between a water treatment program and a water management plan? Tracing It Back: History, Misconceptions, and Missed Conversations Trace opens with the 1976...
info_outlineScaling UP! H2O
“The winning combination will include not just removal—but real destruction of PFAS.” - Brian Liotta PFAS: The Invisible Challenge Reshaping Water Treatment PFAS chemicals are everywhere—from consumer products to our bloodstream. But as regulations tighten, water treatment professionals must now evolve faster than ever. In this episode of Scaling UP! H2O, host Trace Blackmore speaks with , Director of Marketing and Product Development at , about the shifting regulatory landscape and the advanced technologies being developed to monitor, remove, and destroy PFAS compounds. ...
info_outlineScaling UP! H2O
“You can’t learn it all in one year. You can’t even learn it all in ten.” That single statement from Jim Lukanich captures the spirit of this unforgettable episode. Returning to the for the first time since Episode 10, joins host to reflect on a remarkable 44-year career in the water treatment industry. From his early days at U.S. Steel to leading technical innovation at Buckman Laboratories, ChemCal, U.S. Water, and Kurita, Jim has been a force for mentorship, learning, and raising the bar in technical excellence. Building a Career, One Problem at a Time Jim...
info_outlineAre You Ready to Talk About Legionella?
Every August, we dedicate an entire month to a topic that touches public health, liability, and the core of what water treaters do — yet it’s still misunderstood by many: Legionella.
In this episode, Trace Blackmore kicks off Legionella Awareness Month by returning to the basics. Where did Legionella get its name? What makes it dangerous? And why is there still confusion between a water treatment program and a water management plan?
Tracing It Back: History, Misconceptions, and Missed Conversations
Trace opens with the 1976 American Legion outbreak in Philadelphia — the moment the medical and water treatment worlds collided. He explains how the bacteria was identified, how the term Legionella pneumophila came to be, and how Pontiac Fever and Legionnaires’ Disease represent two ends of the same pathogenic spectrum.
But more importantly, he challenges us to think critically about the language we use. Saying “Legionella” casually — without understanding whether we’re referring to the bacteria, the illness, or the implications of a test result — can lead to major breakdowns in communication between service providers and facility managers.
A Water Treatment Program Is Not a Legionella Plan
Many professionals know how to deliver great chemical treatment. But too often, when a Legionella test comes back positive, the customer assumes the water treater is responsible. This episode explains how that misunderstanding happens—and how to prevent it through proactive, well-framed conversations.
Trace walks through why seasonal testing is the bare minimum, what makes a good water management team, and why documentation and pre-approved action plans are essential for clarity and peace of mind when results come in.
He also introduces tools like the CDC Legionella Toolkit, ASHRAE 188, and ASSE 12080—resources every industrial water professional should know and use.
The Systems at Risk — And Why It’s Not Just Cooling Towers
Trace breaks down the environments where Legionella thrives cooling towers, stagnant pipes, dead legs, hot water systems with low temperatures, decorative fountains, humidifiers, and spas. He highlights why biofilm protection matters, why heat isn’t always enough, and how mixing valves and plumbing design can support both safety and scald prevention.
You’ll hear how real-world scenarios unfold—and how one positive test, without the right planning, can lead to panic, blame, and liability risk for everyone involved.
Legionella isn't just a technical issue — it's a human one. Whether you’re in the field, managing accounts, or advising clients, this episode offers practical tools and powerful reminders for having the conversations that count.
The professionals who lead these conversations are the ones building trust, avoiding risk, and elevating the industry.
Listen to the full episode and explore the Legionella Resource Library at Legionella Resources.
Stay engaged, keep learning, and continue scaling up your knowledge!
Timestamps
02: 12 – Trace opens the episode with an overview of Legionella Awareness Month
08:47 – Legionella vs. Legionellosis
15:51 – The Miscommunication That Hurts Trust
27:13 – Where Legionella Hides
28:14 – Key Resources
33:22 – Water You Know with James McDonald
34:47– Upcoming Events for Water Treatment Professionals
Quotes
“Cooling towers are guilty until proven innocent — and that’s how the industry sees them.”
“Legionella is not your responsibility unless you've set the right expectations in writing.”
“Don’t wait until a test is positive to have the conversation. By then, emotions are already high.”
“ASHRAE 188 doesn’t prescribe. It describes it. It’s up to us to translate it for each system.”
“Education isn't just about reading guidelines. It’s about knowing how to guide your clients.”
Connect with Scaling UP! H2O
Submit a show idea: Submit a Show Idea
LinkedIn: in/traceblackmore/
YouTube: @ScalingUpH2O
Click HERE to Download Episode’s Discussion Guide
Scaling UP! H2O Resources Mentioned
AWT (Association of Water Technologies)
Scaling UP! H2O Academy video courses
CDC's "Toolkit: Developing a Legionella Water Management Program"
CDC's "Toolkit: Controlling Legionella in Common Sources of Exposure"
ASHRAE 188-2021 “Legionellosis: Risk Management for Building Water Systems”
CMS Mandates Water Management Programs in Healthcare Facilities
ASSE/IAPMO/ANSI/CAN Series 12000-2024 (Download)
ASSE’s Infection Control and Water Quality
ANSI/AAMI ST108:2023 Water for the Processing of Medical Services
World Health Organization (WHO) 'Legionellosis'
Water You Know with James McDonald
Question: Why is barium chloride used in the standard Hydroxide Alkalinity test?
2025 Events for Water Professionals
Check out our Scaling UP! H2O Events Calendar where we’ve listed every event Water Treaters should be aware of by clicking HERE.