468 Born into Water Treatment: Tom Brandvold on AWT’s Origin Story and a Life in the Industry
Scaling UP! H2O
Tom Brandvold, CWT, has lived industrial water treatment from the inside out. In this conversation, he traces that path from sweeping floors and running sample bottles as a kid to leading Premier Water and Energy Technology and serving as a former president of . The result is not just a career story. It is a useful look at how credibility, collaboration, and standards are built over time in this industry. How Association of Water Technologies (AWT) was formed One of the most valuable parts of this discussion is Tom’s explanation of how Association of Water Technologies (AWT) began. The...
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467 From PhD to Pump Rooms: Jake Elliott on Wastewater, Efficiency, and Saying “Yes” Wisely
Scaling UP! H2O
What happens when a water chemist leaves the lab and heads to the pump room? knows firsthand. A former PhD researcher who studied resource recovery from trade‑waste customers, Jake now manages accounts at in Melbourne, working with cooling towers, boilers, chemical dosing rigs and wastewater treatment systems. He joins host Trace Blackmore to discuss how rigorous research, regulatory compliance and process automation translate into practical field work for industrial water treatment professionals. From PhD Research to Industrial Practice Jake’s academic background informs the way he...
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466 Stories, Math, and “Never Again” Moments: Inside AWT Technical Training with Dan Merritt (Part 2)
Scaling UP! H2O
AWT’s in‑person technical training is a keystone for developing competent water treaters. Yet classroom knowledge only matters when it survives the drive home and emerges later in the field. In this second conversation with —National Sales Manager at and head of AWT’s education committee—Trace Blackmore uncovers how stories, math, and memorable mistakes turn theory into intuition. Why training keeps evolving Dan explains that the rewrites courses every year. Instructors refine content, delivery and demonstrations, not for novelty’s sake, but because...
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465 From Classroom to Cooling Towers: Teaching Water Treatment with Dan Merritt (Part 1)
Scaling UP! H2O
Industrial water training only works when the knowledge transfers. That means the material lands with the audience, survives the drive home, and shows up later in the field when decisions get made. , Sales Manager at , brings a rare perspective to that problem. He started as a teacher (chemistry, calculus, physics), entered industrial water treatment on February 5, 2002, and later became part of the AWT training team. This conversation follows the path from classroom instruction to boiler rooms and cooling towers, then uses that journey to examine what makes technical training...
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464 Corrosion Coupons, Brand Building, and Having Fun at Trade Shows with Will Ritter
Scaling UP! H2O
"Don't be afraid to say I don’t know. - Will Ritter” Corrosion is expensive, relentless, and easy to underestimate—until a “lasagna battery” turns aluminum foil green and reminds you what electrochemistry can do in the real world. This conversation reframes corrosion coupons as what they actually are: a repeatable field test that can sharpen your decisions—if you treat the process with consistency. Respect the coupon, protect the data Trace breaks down why coupons became non-negotiable in his systems: they turn guesswork into usable...
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463 Mapping the Future of Water Innovation with Paul O’Callaghan
Scaling UP! H2O
“If you say something over and over often and enough, it becomes true because perception is reality.” has built a career at the intersection of water science, wastewater realities, and the practical question every operator and executive eventually faces; what actually moves innovation from idea to adoption. As Founder and CEO of, Paul explains how his team helps decision-makers put capital to work more efficiently in water by reducing uncertainty and separating signal from noise. He describes patterns he’s watched repeat across water entrepreneurs, pilots, and...
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462 From Lab Chemist to Field Mentor: Water, Culture, and Representation
Scaling UP! H2O
Industrial water work rewards people who can move between precision and practicality. brings both. She started as a lab chemist, then transitioned into field service with , where much of her work supports healthcare facilities and high-accountability programs. Lab habits that protect your tools and your data Katie describes the first surprise of field work: a central plant is “very dirty,” and the job demands good technique without chasing lab-level perfection. She shares a couple of simple practices that prevent expensive problems. Use proper lab wipes on...
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461 Corrosion, Lead, and Algae: New Tools for Old Water Problems
Scaling UP! H2O
Corrosion rarely announces itself as a “big water problem.” It shows up as leaching at the tap, residual loss in the field, premature equipment replacement, and the slow, expensive erosion of decision-quality. (CEO) and (chemist/Chief Science Officer) of lay out a system-wide view of corrosion control—starting with what changed in Flint from a technical standpoint and moving into why many utilities still struggle to meet expectations when standards and risk assumptions shift. System-wide corrosion control starts with chemistry...
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460 Building Boiler Talent: Fundamentals, Online Training, and Better Partnerships with Eric Johnson
Scaling UP! H2O
Boilers can feel intimidating the first time you step into a boiler room—the heat, the noise, the pressure gauge, and the weight of knowing that mistakes can be costly. Trace Blackmore opens with a reminder that boilers deserve respect, not fear—and that learning fundamentals is how you replace mystique with clarity. The talent gap behind the boiler room door , Founder and CEO of , explains why boiler expertise is becoming harder to replace. He points to the shrinking pipeline of boiler-trained technicians—historically strengthened by Navy steam...
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459 From Wastewater to Resource: Water Reuse with Dr. Veronika Zhiteneva
Scaling UP! H2O
Industrial water professionals are increasingly pulled into conversations about scarcity, resilience, and “where the next gallon comes from.” , CEO and Co-founder of frames water reuse as an implementation challenge more than a technology gap—and explains where the practical starting points are when the scope feels overwhelming. Moving reuse forward when the technology already exists Waterloop Solutions was founded to accelerate implementation: clarifying end-use quality, identifying post-treatment needs on the back end of...
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Wastewater isn’t an endpoint—it’s a decision point. On Wastewater Thursday, host Trace Blackmore, CWT sharpens the operator’s toolkit with field-tested lessons: dose by mechanism, verify by sampling discipline, and use wastewater’s fast feedback to protect quality, cost, and permits.
Sampling discipline protects credibility
Trace recounts an early-career moment when an inspector sampled the wrong location, triggering alarms. Immediate, methodical resampling—guided by logs and a clear process map—proved the system was in spec. The leadership takeaway: embed verification before escalation. Clear sampling points, time-stamped logs, and a rapid “reproduce the reading” drill turn uncertainty into clarity.
Mechanism over myth: coagulant control
In a new Detective H2O case, James McDonald explains why overfeeding coagulant collapses floc. When particles swing past neutral, like charges repel again and settling stalls. The fix is not “more chemistry,” but right-sizing dose to production and confirming with jar tests at the correct take-off point.
From discharge to resource
Greetings from past guests reinforce the shift under way. Arnaud Valleteau de Moulliac (Veolia Water Technology) frames wastewater as a local, decarbonized resource—with energy-positive plants and reuse as standard practice. Steve Russell (Kiewit) notes supply pressure will push even deeper recycling. Mark Lewis, CWT (Southeastern Laboratories) underscores wastewater’s advantage: “If you treat it, you see it.”
Make wastewater a reliable, fast-feedback control loop—rooted in charge balance, sampling rigor, and reuse thinking.
Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!
Timestamps:
02:17 — Welcome to Wastewater Thursday and the IWW25 theme: “From foundations to futures.”
03:03 — Why wastewater is “the restart”: cleaning for reuse and sustainability.
04:24 — “Every drop counts from influent to effluent” — defining the professional mandate.
05:12 — Field story setup: jar testing with Trace’s father; early lessons.
06:05 — Crisis call: bad regulatory number traced to wrong sampling location.
08:54 — Guest greeting: Arnaud Valleteau de Moulliac (Veolia) on energy-positive, reuse-driven futures.
10:25 — Guest greeting: Steve Russell (Kiewit) on permits, mass balances, and supply-driven recycling.
12:09 — Guest greeting: Mark Lewis, CWT (Southeastern Laboratories) on jar tests and product selection.
14:40 — Detective H2O: The case of too much of a good thing
20:17 — Mechanism lesson: charge neutralization window; like-charge repulsion returns when overdosed.
21:36 — Action: reduce dose; account for residence time; restore performance.
24:29 — IWW25 community prompt: post a safety-approved photo with wastewater equipment; use tags.
Connect with Mark Lewis
Phone: 704.322.5406
Email: MLewis@SELaboratories.com
Website: https://www.selaboratories.com/
LinkedIn: linkedin.com/in/mark-lewis-01a3b56
Connect with Steve Russell
Phone: 913.689.4533
Email: steve.russell@kiewit.com
Website: https://www.kiewit.com/
LinkedIn: https://www.linkedin.com/in/steve-russell-2b0a7960/
Connect with Arnaud Valleteau de Moulliac
Email: arnaud.valleteau@veolia.com
Website: www.veoliawatertechnologies.com
LinkedIn: linkedin.com/in/arnaud-valleteau-de-moulliac-9b85353a/
www.linkedin.com/company/veolia-water-technologies/
Links Mentioned
AWT (Association of Water Technologies)
Scaling UP! H2O Academy video courses
034 The Other One With Mark Lewis, CWT
112 The One Where Trace Is Interviewed By Mark Lewis
141 The One About Neglected Accounts
149 The One About Some of the Lesser-Used Technologies
382 Leading with Safety: How Veolia Embeds Health into Global Culture
396 Navigating Carbon Capture: Water Demands and Wastewater Solutions with Steve Russell
404 Eight Tips for Business Management: Part 1 – Essential Strategies
406 Eight Tips for Business Management: Part 2 – Essential Strategies
