Scaling UP! H2O
Boilers can feel intimidating the first time you step into a boiler room—the heat, the noise, the pressure gauge, and the weight of knowing that mistakes can be costly. Trace Blackmore opens with a reminder that boilers deserve respect, not fear—and that learning fundamentals is how you replace mystique with clarity. The talent gap behind the boiler room door , Founder and CEO of , explains why boiler expertise is becoming harder to replace. He points to the shrinking pipeline of boiler-trained technicians—historically strengthened by Navy steam...
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Industrial water professionals are increasingly pulled into conversations about scarcity, resilience, and “where the next gallon comes from.” , CEO and Co-founder of frames water reuse as an implementation challenge more than a technology gap—and explains where the practical starting points are when the scope feels overwhelming. Moving reuse forward when the technology already exists Waterloop Solutions was founded to accelerate implementation: clarifying end-use quality, identifying post-treatment needs on the back end of...
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"Stay curious. And you only have one reputation. Guard it with your life." Hiring for judgment, not just rehearsed confidence Industrial water treatment is full of decisions made with incomplete data—on sites, with customers, and inside the business. (Managing Director and Co-owner of ) builds his hiring around that reality. His aim is straightforward: protect the team and the culture by selecting people who can think, collaborate, and lead under pressure. JD frames the organization as a group of people choosing to work toward a common goal: building a better future for...
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Trace Blackmore opens 2026 with a practical reset: how to plan with urgency, sharpen the fundamentals that make troubleshooting easier, and use the tools around this podcast to keep your development moving all year. The 12-Week Year: urgency you can use Annual goals often feel “far away” until December forces focus. The 12-week year flips that dynamic by treating each quarter like a year—creating urgency sooner and giving you four chances to reset and improve. Trace walks through the structure: start with a vision (he uses a three-year example), then choose 3–5 tactical...
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A year-end recap is more than a highlight reel—it’s a practical reset. In this New Year episode, Trace Blackmore walks through 2025 using a “12 Days of the Scaling Up Nation” format, tying together performance, community growth, listener engagement, and the sponsor support that keeps the podcast and its companion tools available at no cost. Year-end by the numbers Trace explains how he used to track every stat closely—and how that shifted into an unhealthy measure of self-worth—so the team now uses numbers as feedback, not validation. He notes the...
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“So one thing I never do is try to start giving remediation or advice before I truly have understood and diagnosed the problem.” Mentorship and certifications don’t replace experience—but they can accelerate it when paired with the right mindset and a disciplined approach to learning. (District Manager, Southern California, ), lays out what “growing up” in industrial water treatment actually looks like: repeated exposure to real problems, strong diagnostic habits, and a willingness to keep learning long after year one. Learning that keeps...
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Industrial cooling is one of the biggest levers industrial facilities can pull on water use—and it’s getting harder to ignore as data centers and other high-heat operations grow. Returning guest (Project Manager at ) breaks down what water reuse looks like when you move past slogans and into the realities of pretreatment, concentrate management, footprint, and cost. Cooling water reuse: the scale of the opportunity Dr. Zeiher reframes “drought” beyond rainfall, emphasizing aquifer recharge and the limits of focusing only on household restrictions. She...
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Industrial water professionals sit at the intersection of risk, regulation, and community trust. In this episode, (“the water risk doctor”) joins Trace Blackmore to show how disciplined governance, clear supply chain thinking, and community engagement can turn fragmented water systems into coherent, defensible risk management frameworks. Water risk from source to customer Annette starts with a simple question most customers never ask: “Where’s your water coming from?” She walks through a conceptual supply chain from source to end point—collection, transfer, treatment,...
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Entamoeba histolytica nearly ended Ron Blutrich’s scientific career. Instead, it pushed him to rethink how we protect people in multi-family buildings, senior facilities, and dense urban centers from invisible microbiological risks in their drinking water. In this episode, he joins host Trace Blackmore to unpack what whole-building UV can (and can’t) do for Legionella, biofilm, and real-world water safety. When One Bad Cup of Water Redefines a Career In the middle of his PhD in molecular genetics, Ron drank from an under-sink reverse osmosis tap at an Airbnb and...
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What happens when you build a company around one niche, listen obsessively to customers, and never stop improving? In this episode, host Trace Blackmore finally sits down for a full-length conversation with , Founder, President, and CEO of . What started in a small 60' x 60' space in Hanover, Pennsylvania, with three employees, maxed-out credit cards, and endless Staples runs has grown into a 300+-person organization serving industrial water professionals around the world. Frank shares how AquaPhoenix became “the booth everyone wants to be next to” at...
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Cooling Wednesday is about performance, protection, and proof. Trace Blackmore invites the Nation to get hands-on with cooling equipment and share field photos while offering a practical reminder: learn to navigate the chiller’s user interface—because it’s your fastest route to actionable diagnostics, documentation, and energy impact.
Reading the Chiller UI—From Intimidation to InsightModern microprocessor interfaces reveal real-time and historical data that matter to heat transfer: temperatures, loading, and power trends. If you’ve avoided the panel out of fear of “shutting something down,” ask a chiller tech to walk you through the specific unit on site. Once comfortable, log key parameters on every visit and use the trend history to spot changes before they become outages.
Proving Value with Clean Heat Transfer and Measured Energy
For new or troubled accounts, record energy use during dirty conditions, then maintain the same measurements as the system is cleaned and stabilized. Month-over-month comparisons at similar loads become hard proof that treatment quality translates to lower operating costs—and that contract value aligns with measurable savings.
Cooling Wisdom from the Field
Guest greetings highlight real-world lessons: avoid shipping sample bottles in flimsy packaging (they’re heavier full than empty), respect the complexity of cooling treatment by breaking it into critical actions, and remember that underfeeding biocides invites biofilm—and problems like foaming—while proper dosing and verification (e.g., dip slides) restores stability.
Celebrate—and Document
Share your favorite cooling tower or chiller photo with #IWW25 and #ScalingUPH2O. Then, turn celebration into discipline: capture UI data, maintain trend logs, and use the numbers to defend decisions, budgets, and results.
Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!
Timestamps
02:01 — Kicking off Cooling Wednesday and the #IWW25 photo invite (show your cooling towers/chillers). Why it matters: community learning and pride in craft.
03:22 — Why cooling matters: performance, protection, livability. Why it matters: framing the operational stakes of heat transfer.
03:46 — Willis Carrier’s 1902 humidity control origin story. Why it matters: cooling began as a manufacturing quality solution.
09:54 — Guest greeting: Juan Menezes (Nalco Water, an Ecolab company) on a low-pH excursion and recovery. Why it matters: pH control and response discipline.
11:13 — Guest greeting: Michael Lowenstein (QLabs) PSA on shipping Legionella samples securely. Why it matters: sample integrity = valid data.
12:22 — Guest greeting: Mike Standish (Radical Polymers/MFG) on complexity, simplifying actions, and predictive AI. Why it matters: clarity first; analytics next.
17: 11 – Detective H2O: The Case of Unwanted Foam Party
29:20 — Wrap: keep celebrating; post your cooling equipment; Wastewater Thursday is next. Why it matters: momentum through the week.
Connect with Juan Meneses
Phone: 337.309.9619
Email: jmeneses@ecolab.com
Website: Reinventing the Way Water is Managed | Nalco Water
LinkedIn: Juan A. Meneses | LinkedIn
Connect with Michael Loewenstein
Phone: +1 513 207 4943
Email: MLoewenstein@qlaboratories.com
Website: Scientific Consulting for Q Labs LLC
LinkedIn: Michael Loewenstein | LinkedIn
Connect with Mike Standish
Phone: 423.316.9877
Email: mike.standish@radicalpolymers.com
Website: www.radicalpolymers.com
LinkedIn: in/mike-standish-7890627
Links Mentioned
AWT (Association of Water Technologies)
Scaling UP! H2O Academy video courses
014 The One with Mike Standish
176 The One About Tagged Polymer Technologies
350 Polymer Perspectives: Understanding Copolymer Innovations in Water Treatment
377 Future of Legionella Monitoring: Strategies for Employing qPCR in a WMP
405 Cooling Water Innovation: Harnessing Wastewater for Sustainability
418 Maleic Acid-Based Corrosion Inhibitors: Expanding the Water Treatment Toolbox with Mike Standish
Cooling Wednesday is about performance, protection, and proof. Trace Blackmore invites the Nation to get hands-on with cooling equipment and share field photos while offering a practical reminder: learn to navigate the chiller’s user interface—because it’s your fastest route to actionable diagnostics, documentation, and energy impact.
